AC Hotel Nashville Downtown

410 5th Ave. South, Nashville, TN 37203 Map · Phone number
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2 reviews
3.4 out of 5.0
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About AC Hotel Nashville Downtown

AC Hotel Nashville Downtown is a modern wedding venue located in Nashville, Tennessee. This sleek and elegant hotel opened in 2019 in the heart of downtown. They offer multiple indoor and outdoor settings with gorgeous views of the city’s skyline. AC Hotel Nashville Downtown is a full-service hotel that prides themselves on their luxurious guest rooms, prime location, and professional service.

Facilities and Capacity

Couples can accommodate up to 320 guests at this one-of-a-kind venue. The hotel offers four different ballrooms to choose between, including Folk, Bluegrass, Americana, and Heartland. The Heartland Ballroom on the 21st floor combines the other ballrooms into one expansive area, boasting close to 4,000 square feet of space. It features floor-to-ceiling windows overlooking Nashville’s downtown skyline. The venue also provides an outdoor terrace that is perfect for your cocktail hour.

Services Offered

This brand new hotel offers an experienced banquet team to help you with your planning process. Their attention to detail and professionalism will leave you feeling as stress-free as possible. Your guests will enjoy thoughtfully designed overnight accommodations and valet parking at this city venue. You and your bridal party can start your day in the Presidential Suite on the top floor. Additional services and items available include the following:

  • All-inclusive packages
  • Setup and cleanup
  • WiFi
  • Barware
  • China
  • Flatware
  • Glassware
  • Linens
  • Tables and chairs

Accommodation

AC Hotel Nashville Downtown offers 209 guest rooms for your friends and family to stay in. They feature an elegant design, full bathroom suite, complimentary WiFi and upscale amenities. Your guests can choose between standard rooms, executive suites, and junior suites. They'll have access to the venue's outdoor pool, bar, and cabanas on the sixth floor. In addition, they can enjoy the fitness center and two on-site restaurants, KV5 and AC Lounge.

Location

This urban venue is situated across the street from the Music City Center and only steps away from the Country Music Hall of Fame. Ryman Auditorium, Bridgestone Arena, and Lower Broadway, where opportunities for dining and shopping abound, are also close by.

Rooftop terrace
Rooftop terrace
ac shs ri bnaac bnarn bnasn exterior 51 996715 1556566661
AC Hotel Nashville Downtown
ac shs ri bnaac bnarn bnasn exterior 51 996715 1556568329
AC Hotel Nashville Downtown
AC Lounge
AC Lounge
Rooftop bar: RTB!
Rooftop bar: RTB!
KV5 kitchen + bar
KV5 kitchen + bar
Outdoor pool
Outdoor pool
Wedding reception - Heartland Ballroom
Wedding reception - Heartland Ballroom
Conference - Heartland Ballroom
Conference - Heartland Ballroom
Pre-function area
Pre-function area
Lobby
Lobby
Front desk
Front desk
Bar area - AC Kitchen
Bar area - AC Kitchen
Seating - AC Kitchen
Seating - AC Kitchen
Two beds - guest room
Two beds - guest room
One bed - guest room
One bed - guest room
Sixth-floor terrace
Sixth-floor terrace
Rooftop terrace
Rooftop terrace
ac shs ri bnaac bnarn bnasn exterior 51 996715 1556566661
AC Hotel Nashville Downtown
ac shs ri bnaac bnarn bnasn exterior 51 996715 1556568329
AC Hotel Nashville Downtown

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Photos 17 Photos
Videos 1 vídeo

2 Reviews for AC Hotel Nashville Downtown

Recommended by 68% of couples


3.4 out of 5.0
  • Quality of service 3.0
  • Professionalism 3.0
  • Flexibility 3.0
  • Value 4.0
  • Average response time 4.0
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  • Tara

    Tara · Married on 05/11/2019

    1.8
    • Quality of service:
      1.0
    • Responsiveness:
      3.0
    • Value:
      3.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Take your business somewhere else

    I had my wedding reception at the AC Hotel, and the planning process with North Point Hospitality was an absolute nightmare. I knew that in booking with such a new hotel there would be hiccups, but I never imagined for it to be the disaster that it was. The circumstances we dealt with are truly a disgrace to the Marriott name. Two months before my wedding, the sales team changed, and while turnover in this industry is expected, there was no transition plan. All of the fine details, decisions, and plans we had spent months planning were wiped clean, causing us to start from scratch with an incredibly inconsiderate sales team. On five different occasions, North Point Hospitality tried to take away services in our package, many of which were in writing via e-mail and / or in our contract. Each time this occurred, we spent hours digging through nine months of emails and documents to prove credibility in details that had already been finalized with the previous sales manager. This unnecessary, stressful cycle continued all the way up until 2 days before my wedding. In fact, once the final BEO (Banquet Event Order) was signed and the final payment was made, they still tried to deny us of services that were clearly stated in writing in the BEO. I will say, that when senior management got involved, there was very good conversation and problem solving began taking place, but it is unfortunate it had to get to that point.

    Reception Pros: It was beautiful, and the venue itself is exquisite. There is a lot of space and it photographs really well. The front desk workers, bartenders, and other hotel personnel were nice and very helpful. I think our wedding guests that stayed at the hotel were treated great, and that was important to us.

    Reception Cons: The banquet staff came to inform me, the bride, of problems that were occurring throughout the night. Rule number 1 of running a wedding reception: Do not upset the bride by filling her in on the things that are going wrong. Tell the wedding planner, the matron of honor, the parents (gosh the possibilities are endless), but do NOT tell the bride! I’ll chalk that up to the staff being new. Also, over half of our guests could not eat the crab cakes that were served because so many shells were left in them which was really disappointing to us and our guests.

    My Advice: If you’re looking to plan a wedding or event here, I would check out all of the other new venues going up in Nashville that would love and appreciate your service before deciding to put yourself through the stress of working with this company. If you still want to take the risk and have your wedding or event here, get everything in writing (even the small things that they say are included), record conversations, save all of your documents, and pray that your experience is better than ours!



    Sent on 05/14/2019

    AC Hotel Nashville Downtown's reply:

    Dear Tara,
    Thank you for choosing our hotel for your wedding celebrations. We are very disappointed your experience did not meet your expectations, and would like to sincerely apologize for the difficulties you encountered. I personally will be following up on your concerns to assess what we can do to make it right, and we invite you to contact us at the hotel so we can personally discuss your experience. Thank you for bringing this to our attention, and we hope to restore your faith in our hotel.

    Juan Mera
    General Manager

AC Hotel Nashville Downtown FAQ

  • Do you have a site fee for wedding receptions at your venue?
    Yes
  • What is the starting site fee for wedding receptions during peak season?
    $ 500.00
  • Which of the following are included in starting site fee?
    Chairs
    China
    Clean Up
    Flatware
    Glassware
    Linens
    Set Up
    Tables
  • Which of the following are included in the cost of wedding catering?
    Cake Cutting
  • How many event spaces or rooms does your venue offer?
    4
  • Describe your venue:
    Ballroom
    Hotel
    Rooftop
  • What kind of settings are available?
    Indoor
    Uncovered Outdoor
    Scenic Views
  • Which of the following wedding events does your venue service?
    Ceremony
    Reception
    Bridal Shower
    Engagement Party
    Rehearsal Dinner
  • What event services do you offer?
    Accommodations
    All Inclusive Packages
    Bar Services
    Catering Services
    Clean Up
    Set Up
    Wifi
  • What catering services do you offer?
    Buffet
    Cocktail Reception
    Dessert
    Hors d'oeuvres
    Plated
    Server(s)
    Stations
  • What bar services do you provide?
    Bartender(s)
    Cash Bar
    Champagne Toast
    House Beer
    House Liquor
    House Wine
    Liquor License
    Open Bar
    Premium Liquor
    Signature Drink
    Specialty Beer
  • What event items are available?
    Chairs
    Tables
  • What food and beverage items are available?
    Barware
    China
    Flatware
    Glassware
    Linens
  • What transportation and access is available?
    Valet
  • What months are included in your peak season?
    March
    April
    May
    June
    October
  • What months are included in your off-peak season?
    January
    February
    July
    August
    September
    November
    December

Preferred Vendors

Map

  • 410 5th Ave. South Nashville, TN, 37203 See on map
    615-398-6669 (Phone number)
    615.514.2609 (Other Phone Number)
    8am - 5pm

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