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Classic Party Rentals- Phoenix (formally Tri-Rentals)
Voted Arizona Bride's Best 2012
3103 E Broadway Road
Phoenix, AZ 85040 (map)
Rentals: Aisle Markers, Aisle Runners, Altar / Arch...
Services: Breakdown, Delivery, Setup
 
 
 
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4.1 out of 5.0
4.1
out of 5.0
Quality of Service:
 (4.2/5.0)
Responsiveness:
 (4.1/5.0)
Professionalism:
 (4.0/5.0)
Value:
 (3.9/5.0)
Flexibility:
 (4.3/5.0)
 
Sort By:
 
Carissa
Wedding:
01/19/2013
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
James and Tyler were extra accommodating for the planning of our big day!! James came across town to offer his expertise and help me decide on lighting. Tyler and James answered each and every question I had and helped make our reception a success!! I had so many questions and concerns but they really put my mind at ease after just one email!
 
steve
Wedding:
05/14/2011
1 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Event Rentals & Photobooths
 
this place is terrible I had friends that told me this was the place to go,but after what i experienced i recommend NOBODY should go through them< after the terrible equipment i recieved and the employees are just rude as they come this company looks as the customers as dollar signs and thats it once they get there money they ignore your phone calls, my friends wont go back there either even though they experienced good things in the past they saw the terrible equipment that was devered to me. since then I found a new company named (PRO EM)they were great they are so respectful even there drivers are great, when they delivered my rentals there were a couple of tables that werent the nicest looking but the driver called his boss and within 30 minutes they had them replaced> if you cant find the number it is (480)507-0999. highly recommend them
 
Kara
Wedding:
03/27/2011
5 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Tri-Rentals provided our linens, tables, chairs and utensils. They worked well with our wedding coordinator and has good prices. They attended our walk through and helped solve some of our problems. I would definitely use them again.
 
Cindy
Wedding:
11/21/2010
2 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Cindy Derango at Tri-Rentals was fantastic. We ordered our Chiavari chairs and they were picked up and delivered on time without any hiccups all! I would DEFINITELY recommend Tri-Rentals and will definitely use them in the future they were a pleasure to work with!
 
Alexis
Wedding:
07/30/2010
1 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Use this place at your own peril! They are unorganized and overpriced. I was planning a massive event in Arizona and this seemed to be the company to use. Their prices are seriously about 70-80% of what it costs to just purchase items outright (in some cases, they were actually more).

I don't mind paying a premium for good quality and excellent service but the quality of their furniture is EXACTLY the same as everything else in the area and the service is deplorable. It usually takes four phone calls and several emails just to get a return phone call and the NEVER answer the phone. There is always an excuse for why no one answers the phone but I am guessing they just run this out of a warehouse that also sells used U-hauls. Then I find out they are being sued because their tents collapsed on people?!? So it's expensive, insulting and dangerous!

Finally... WATCH YOUR INVOICE! I was getting ready to okay my invoice when suddenly I noticed I was getting charged for things that either I did not order or that should have been included. One instance was that they charged me extra for garbage can lids. When I asked about this they told me it was because their clients have a habit of stealing them. REALLY?!? People steal garbage cans?

With a little searching, you can find FANTASTIC companies in Phoenix, Tucson, Flagstaff and Cottonwood that cater to event rental needs. You will also find that their cost will be about 1/3 of what this place charges. Save some money, save some time and save your peace of mind - stay away from this company!
 
lrbasu
Wedding:
05/22/2010
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
They were great to work with! James met me months before the wedding to show me samples and he even set up a table for me so I could see what the linens and chairs would like like. His assistant Tyler was so responsive every time I had a qustion. The day of they set everything up on time and it looked beautiful! I rented bengaline lines and napkins, as well as chivari chairs with bengaline cushions and everything looked amazing. Great product and great service!
 
Cara
Wedding:
05/08/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Tri Rentals has high quality rentals and reliable service. I highly recommend them!
 
LyndseyRae
Wedding:
04/17/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Awesome, awesome, awesome! I rented my linens, napkins and chairs from Tri Rentals and everything was fantastic! They did a mock set-up for me, were very responsive and professional and everything looked great the day of!
 
Amy Melcher
Wedding:
2+ years ago
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Great service, great products. Very happy.
 
kelly
Wedding:
12/05/2009
2 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
on time,
 
tinkerbell
Wedding:
11/07/2009
1 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Everything was perfect with all the ordering and delivery and pick up. the only downside was the tables were kinda old and tore up and the table clothes werent all that clean.
 
fearfox and Jehangir
Wedding:
10/17/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
We used Tri-Rentals for back yard rehearsal dinner rentals as well as for reception venue decorations. They came out to the reception site in advance and had some great suggestions about decorating the place. They also provided a computer-generated plan of the venue where everything would go. Our wedding coordinator mostly dealt with them, but from what we could tell there were no communication issues. Rentals were nice quality, and delivery was timely and professional. Very satisfied.
 
jed103100 and wesbode
Wedding:
06/06/2009
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
They were wonderful! We had so many people comment on how fabulous the glassware was, which I didn't really expect, but it was cool! They were really easy to work with and worked with a lot of changes and stuff last minute.
 
Megan
Wedding:
04/18/2009
2 Reviews
4.9
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Gave fast service when orders needed to be adjusted and worked with time schedules
 
Miley208 and Michael
Wedding:
03/21/2009
4 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Tri-Rentals was very helpful in sitting down with us to figure out everything that we needed- we had a backyard wedding and no experience in throwing such a big event, so the sales representative made sure that we had everything covered- the few things we did forget about, they easily added on the contract. It did seem a little expensive, but the quality of the items rented was above average. I would recommend Tri-Rentals to other couples planning outdoor wedding ceremonies.
 
Alex Koupal
Wedding:
11/16/2008
5 Reviews
4.2
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Event Rentals & Photobooths
 
Julie at Tri-rentals was a pleasure to work with. I rented a red carpet and was a little dissapointed to find out wedding day that they had given us 1/2 the carpet! My wedding planner called Tri-rentals and had them deliver the other half. I was also suprize that the carpet wasn't one long piece.... My sales rep forgot to mention this to me... kind of an issue... other than that the payment process, pick up and service to fix the mistake were great. If you plan on using them, delivery costs are expensive and make sure you touch and feel everything you're renting... take a hands on approach and it will all be wonderful.
 
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