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Rose Hill mansion
199 Rose Hill Way
Bluffton, SC 29910
The owner has indicated they are no longer in business.
![]() 1.8
out of 5.0
Quality of Service: (3.0/5.0)
Responsiveness: (2.5/5.0)
Professionalism: (1.0/5.0)
Value: (2.0/5.0)
Flexibility: (0.5/5.0)
Services Used:
Ceremony & Reception Venue
Problems encountered from the day after we signed the contract and paid the deposit. Working with this venue was extremely difficult. We asked questions before signing the contract but did not ask for any special concessions. The staff changed every few months and with each new representative we were given additional rules to follow that were not in the contract. Each representative told us the owners did not like the terms of the original contract but they would “try to honor it.” Several vendors expressed concern with the venue due to problems they encountered. With so many red flags, we reserved a backup venue worried up until the day of the wedding whether they would in fact honor the contract. Our contract stated use of the venue the evening prior to the wedding for rehearsal and setup. The owner very reluctantly allowed a rehearsal, stipulating outside only even though there was a 75% chance of severe thunderstorms for the wedding, and we were not permitted to do any setup. Beside contract issues, the paint on the house was peeling badly, bush trimmings were left on the lawn and a large trench was dug up around the pool and garden patio. Even with the poor exterior maintenance, the venue was breathtaking and we do compliment the actual staff on hand the day of the wedding, they were extremely gracious. Sad for us, management/ownership problems tainted an otherwise perfect event.
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