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neu events Reviews

neu events

neu events

Honolulu, HI
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Reviews

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15 Reviews
100% recommend it
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Awards

15
WeddingWire Couples' Choice Awards 2012 Winner
  • K
    Kayla A. Sent on 10/09/2023
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    Mona is a lifesaver!

    Mona was recommended to us by a friend and we are SO happy that we found her!! She is so professional and knowledgeable and is also SO nice and compassionate. She really cares about her clients and I even feel like she was our mini therapist and would listen to our complaints and try to help us rectify certain situations. Initially we booked her for her day-of coordination services. But 6 months prior to our wedding date, my stress, fears, and anxiety started to kick in and I emailed her asking if we could do the wedding "wrap up" which starts at 3 months before the big day. She was luckily able to add that service on and I quickly realized I should have done that from the start. We had meetings (over zoom) with her to go over what was done and what needed to be done. After every meeting, we got a checklist of things to do which was PERFECT for me. I had all the big things booked, but its the small details and little things that we definitely needed help with. The checklist was great because I knew exactly what needed to be done and when it needed to be done. On the day of, her team was beyond amazing and everything went super smoothly. We had comments from our guests how everything transitioned so nicely and that's all thanks to Mona and her amazing team. Special shout-out to Aileen, who was also super helpful with emails and answering questions and making timelines! Thank you Mona and everyone at neu events for making our day stress free!! She is a LIFESAVER, save yourself the stress and book her for your big day!!

    neu events's reply:

    Kayla!

    What an honor to receive your praises. I am so blessed to have had the opportunity to assist you with your wedding, which was beyond beautiful! Thank you for validating what we do; I have the best job in the world! :)

    Sending you hugs and best wishes!
    Mona (and the neu events team)
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    Ashley W. Sent on 11/27/2019
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    Thank you, Neu Events!

    Heidi from Neu Events was such a pleasure to work with, and I couldn’t have imagined a better planner to help turn our wedding dreams into a reality! My husband and I decided to use the wedding coordination package which included 6 months worth of services from coordination of vendors, regular meetings with Heidi, budget planning, program and wedding day timeline planning, and day of coordination services. From the very first call, we could already tell that we would be in good hands. Heidi helped us narrow down what we were looking for by giving us plenty of options to choose from when it came to picking out vendors without ever pressuring us to make a decision. Without Heidi, we would not be able to plan a Hawai’i wedding all the way from California. She is very responsive to all forms of communication via email and phone. Our phone calls never felt like work because of how personable she is, and it felt like we were planning with a great friend. When it came to our wedding day, Heidi and her team ensured that our day turned out perfectly. They were very meticulous and made sure each vendor knew what to do and when. My husband and I were able to focus on our special day without needing to worry about any of the logistics. Our ceremony, cocktail hour, and reception room set up turned out absolutely beautiful! Thank you, Heidi, for making our day one that we and our guests will never forget!
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    Elle Sent on 03/31/2019
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    Thank You, Mona!

    Mona was an absolute pleasure to work with. She ensured all small details were taken care of before and on our wedding day, which we really appreciated since we are an out-of-state couple. She is extremely professional, punctual, and is a very warm-hearted person. We had all of our weekly meetings via Skype and she was always free to answer any questions offline promptly. Mona even attended our catering finalization meeting for us. She has a great depth of knowledge and is dedicated to what she does.

    Our wedding day was the best day of our lives and it would not have been possible without Mona and her team. There was a horrible storm on the day of the rehearsal and Mona made sure that it was moved to an alternate indoor location. While we were discouraged about the unexpected weather, Mona never lost her composure or optimism. The weather cleared up beautifully the morning of our wedding and our dreams of having an outdoor ceremony came true. The entire day, from getting ready early in the morning to cleaning up at the reception, went according to Mona's schedule that she created for us. We hardly even remember any of the logistics since they were all taken care of by her. We were able to enjoy our special day instead of worrying about the details. We don't know what we would have done without her.

    We cannot thank or recommend Mona enough!
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  • K
    Kevin Sent on 12/31/2017
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    My wife and I booked the wrap-up service (last 3 months leading up to the wedding) from NEU events and we’re so glad we did. Mona Hirata was our main coordinator and we would have been so lost without her. We cannot emphasize that enough!

    Mona is incredibly diligent and prompt with everything and knew just exactly what we had to get done. At every meeting, we were given tasks to complete. It honestly felt like neverending, but there is a reason why and when she assigns the tasks--to gradually alleviate the stress counting down to the big day. We had an amazing night and it would not have happened without her expertise and zeal for this profession. Her line of communication is clear and very accessible via text or email. Besides her outstanding professionalism, we got to know Mona on a personal level during the planning process---she’s got a bubbly personality and a big heart!!

    We highly recommend NEU Events, you won’t regret Mona and her team!

    neu events's reply:

    Wow! I just read this review, and couldn't be more humbled and appreciative of Kevin for these kind words. I feel like the luckiest person to have found my dream job and to have the opportunity to plan with wonderful couples who make what I do so absolutely rewarding.

    Thank you from the bottom of my heart, Kevin, for sharing this review!
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    Clemie A. Sent on 08/30/2017
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    Mona and her team are awesome. My husband and I did the 3 month wrap up package. She would give us "homework assignments" and tasks to complete before our next meeting and made sure all our ducks were in a row before the big day. My husband did a surprise serenade for when I walked down the aisle and it something that was going to be tough to execute because of the reception location on the venue. Mona found a way to make the biggest surprise of the wedding happen. She was available to us the last 24hrs before the big day and believe I was texting her late at night. On the big day, Mona and her team were calm and put out fires and made sure if something was wrong, we we're the last to know about it. We ran out of a crowd favorite liquor and they were able to go pick up that liquor. To my surprise, my mother invited a few extra guests and it had left some of my own guests displaced and Mona was able to take care of it. From the big things to the little things, Mona and her team we're there to support us. She made us feel like we we're on it during the wedding planning and calmed our nerves. Her services were well worth it because everything came together at the end and our wedding was more than we expected and imagined it to be. A handful of our guests said it was one of the best weddings they've ever been to.
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    Mario Sent on 09/09/2016
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    You know how everyone says, something always goes wrong on your wedding day, well that isn't the case when using Neu Events. It was the best and most stress-free day I've ever had. If there were any issues, Mona and her team took care of them quietly with a smile and discretely, without anyone noticing.
    Neu Events is the truly the best! I cannot recommend their services more! After interviewing several other coordinators across Oahu, we stumbled upon Neu Events, and am so pleased that I did. From our very first conversation, Mona has been a dream to work with. Her experience in the industry, professionalism, attention to detail and the amount of time she invests in planning your special day, really does make her the best out there.
    Mona and Rya made the entire planning process a breeze. Planning a destination wedding from a different country, can be touch, but we were able to contact Neu Events anytime with questions that we had (and I had a lot!). They would send through checklists, updated schedules, budgets, revised invoices on a regular basis. Literally leaving no detail undone. The team is so passionate about your wedding, and make the planning process so much more personal.
    The day of our wedding was absolutely perfect. And there is no doubt Neu Events is the reason it all came together seamlessly. If you are on the fence, I urge you to set up an interview. Neu Events was by far the best investment we made for our wedding. You will not be disappointed!
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    Lori Sent on 08/21/2014
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    If you want your wedding to be exactly what you have dreamed of all your life, you can not go wrong by placing Neu Events in charge of your event planning!!!! Heidi Angel Park Smoot was our amazing wedding planner. I don't know what we would have done without her. She wants your wedding to be amazing just as much as you do!!!! She is so professional and CALM! I really needed that calm spirit as we went over what seemed like an endless amount of details regarding our wedding. She guided us through every step of the way and made sure we did not forget anything. She kept in touch with all of our vendors and made sure they were on board with all of the details. My husband and I feel like she is a dear friend and actually miss meeting with her now that the wedding is over! Mona and Megan were also there on our wedding day making sure the event went off without a hitch!!!!
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    Langdon Sent on 07/11/2014
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    First class team with first class professionalism! Mona was our guiding light from beginning to end during our wedding experience. We loved all of the talks and meetings but most importantly the learning experience. This team knows their stuff and will impress you at every turn with their organization, creativity and overall knowledge. Even their interns were impressive! They are so great at taking your vision and ideas to new levels of elegance, fun and finish. We highly recommend the NEU team!
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    Shannon Sent on 08/27/2012
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    Mona was a phenomenal wedding planner! When meeting with her prior to picking a package, she was very helpful in the different types of services she offered. After picking the package to have her on board 6 months before the wedding, we finally met up with her in February. From that point on, we met once a month and by the last month before the wedding, every week. She was always easy to communicate with and available to answer any questions we had. Mona also provided us with lots of suggestions for our wedding as well as different price options. We didn't realize how important it was to have a wedding planner until we met Mona. She thought of all the little details and helped us map out a "Day of Wedding" plan so it would go as smooth as possible. Mona was always professional; she was always on time, provided us with many different options when planning our wedding, and made me feel as calm as could be. I was definitely not a stressed Bridezilla thanks to Mona!
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    Tiare Sent on 08/02/2011
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    I am so glad that I took the advice from my friends when it came to hiring a wedding coordinator! I now tell everyone its a must! With all the planning, communicating with all the different vendors, timelines, and the little itty bitty details that go along throughout the entire wedding process, there are bound for things to fall through the cracks unless you have someone who knows what their doing and knows what to look for and what to do when things go wrong. This was Mona! Any questions I had through the entire process, she would answer. And for the things i didn't know to ask, she would have them all ready for me anyway to prepare me for things i needed to be aware of. The day went so smooth and it was nice that I didn't have the stress of answering anyones questions on the day of the wedding because everyone knew to go to her or the team. They were on it the entire time and we don't know how to thank you enough!
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    Kuulei Sent on 09/16/2011
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    Worked mostly with Mona and she is FABULOUS. She really knows what she's doing. I had her and a couple other fabulous girls from WGM for day of coordinators and I am so glad I went with them. They made sure everything was done right and I didn't have to worry about anything on my wedding day! They are truly the best in the business.
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    Minnette J. Sent on 06/15/2011
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    The whole crew of WGM was awesome to work with. Jaymie was our planner who had helped us throughout a whole year of planning. She was great, very friendly and very flexible. She help create our dream wedding and made everything a reality especially since my then fiance was very specific and a little groomzilla to work with. Jaymie, Melanie, Carly and everyone else did an amazing job that I was able to relax and had fun on my wedding day.
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    Anna Sent on 05/23/2010
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    Weddings by Grace and Mona were the best! Professinal and courteous. They made my day stress free and beautiful! I just love them!
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    Annette Sent on 02/08/2010
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    If you are a busy bride, hiring a Wedding Coordinator helps out very well. The cost of a wedding coordinator can be costly, but it's well worth it!! Mona, Jaymie and her staff were very professional, helpful and responsive ever step of the way. During the wedding day, no problems were brought up or were aware of!
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    Teresa Sent on 11/22/2008
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    We worked with Mona, she was fantastic! We spent 18 months planning our wedding and she was there for us the entire time. We live in CA and the wedding was in HI, so it was a big help having her. Mona already had worked with a lot of different vendors so she was able to recommend good ones for us. We did run into a few bumps along the way with other vendors, but she had our back and made sure we were appropriately compensated for certain things. The day of the wedding was super smooth! She and her staff handled everything! We and our families did not have to lift a finger. We highly recommend her services!