Kay Jewelers 4.7 out of 5.0 4.7/5.0
748 Brookwood Vlg, Birmingham, AL 35209
205-871-4045
  Reviews (12)    
Overall Rating
Quality of Service:
   4.6 out of 5.0 (4.6/5.0)
Responsiveness:
   4.6 out of 5.0 (4.7/5.0)
Professionalism:
   4.7 out of 5.0 (4.8/5.0)
Value For Cost:
   4.7 out of 5.0 (4.8/5.0)
Flexibility:
   4.7 out of 5.0 (4.7/5.0)

  
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lyles013
Wedding: 01/03/2009
Reviews: 2
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My our rings were on sale when we got them. I can go back for all eterninty and have it cleaned, resized and dipped in the covering. WE LOVE OUR RINGS!!!

Reviewed On:
11/09/2009

Services Used:
Jewelry

Marla
Wedding: 2 years ago
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

They have an amazing selection of wedding rings at Kay.It wasn't an easy task to pick one but the sales people where wonderful and help me narrow it down to a magnificent ring with a really good cut.My husband was really impressed with their low prices and he wanted to also buy me a pair of earrings to go with my wedding dress.If I have my way I will be back to buy more jewelry in the near future.Thanks Kay!

Reviewed On:
08/07/2009

Services Used:
Jewelry

juli-evie
Wedding: 06/06/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Ring was beautiful and resonably priced, the in-store help was friendly and efficient.

Reviewed On:
07/09/2008

Services Used:
Jewelry

Sadie
Wedding: 04/26/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We loved what we got, and the price was pretty decent too!

Reviewed On:
03/14/2009

Services Used:
Jewelry

redgul205
Wedding: 02/29/2008
Reviews: 1
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

my husbands wedding band came from jay's and the style was so authenic. they were very willing to bargain.

Reviewed On:
03/30/2008

Services Used:
Band

Kellie
Wedding: 09/01/2007
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Absolutely loved our rings! Just what we were looking for, and is the same quality as the higher priced jewelers... they even gave us a really great deal on our bands because my engagement ring was purchased there. Very helpful staff!

Reviewed On:
07/03/2008

Services Used:
Jewelry

jlo9906
Wedding: 09/09/2006
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Groom's ring came from here. It's very unique and we both loved it. Very helpful.

Reviewed On:
02/27/2008

Services Used:
Jewelry

corysbride
Wedding: 10/08/2005
Reviews: 5
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

Kay jewelers provided all the jewelery for our wedding. The rings were/are beautiful and we had no problems with service.

Reviewed On:
08/16/2008

Services Used:
Jewelry

Leslie
Wedding: 06/25/2005
Reviews: 5
4.1
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

My husband got my engagement ring from Kay. The ring was great, except they gave him a ring 4 sizes larger than what he asked for. Poor guy didn't really pay attention; he just assumed they would get the size right. And it took several weeks to get the ring sized and back to me.
I have the "insurance" that Kay offers. I go in every 6 months to have it checked and cleaned. It's definitely worth it! I had a diamond fall out 3 months ago, and, of course, they repaired it at no cost to me.
We also bought our bands here. The staff at Kay was great to work with in selecting our bands. They explained the differences in the metals used and were not assertive in asking us to buy extra products or services.

Reviewed On:
03/09/2008

Services Used:
Jewelry

jiller
Wedding: 06/04/2005
Reviews: 5
4.8
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My husband and I bought our wedding bands at Kay Jewelers. We got a great deal at a great price!

Reviewed On:
05/10/2008

Services Used:
Jewelry

b
Wedding: 06/04/2005
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My fiance and I got our wedding bands at Kay Jewelers. We both had them engraved at a very reasonable price. The engraving came back within a week.

Reviewed On:
08/29/2008

Services Used:
Jewelry

Jennifer
Wedding: 03/27/1999
Reviews: 5
2.9
out of 5.0
Quality of Service: 2.5 out of 5.0(2.5/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

We used this jeweler for our rings. My husband had a very easy time of picking out my ring. When we went together to purchase the bands we were a bit rushed. However, it was on the weekend when they tend to be most busy.

Reviewed On:
07/24/2007

Services Used:
Jewelry