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Frequently asked questions

What kind of jewelry do you offer?

Antique Accessories
Antique Engagement Rings
Antique Wedding Bands
Custom Accessories
Custom Engagement Rings
Custom Wedding Bands
Designer Accessories
Designer Engagement Rings
Designer Wedding Bands
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Reviews of Diamonds Direct

4.4 out of 5 rating
4.4 out of 5 rating
51 Reviews
89% recommend it
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.4 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.5 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

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Diamonds Direct is praised by reviewers for their exceptional service and high-quality jewelry. Customers appreciated the personalized attention they received when choosing engagement rings and other pieces. The staff, particularly Charlie Collins and Lisa Franklin, were commended for their helpfulness and knowledge. Overall, customers highly recommended Diamonds Direct for their excellent products and customer service.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Diamonds Direct is praised by reviewers for their exceptional service and high-quality jewelry. Customers appreciated the personalized attention they received when choosing engagement rings and other pieces. The staff, particularly Charlie Collins and Lisa Franklin, were commended for their helpfulness and knowledge. Overall, customers highly recommended Diamonds Direct for their excellent products and customer service.

Mia
Mia W. Sent on 09/29/2023
5 out of 5 rating

Excellent service Dept Great place to shop.

Charlie Collins you Rock.
Such a pleasure working with you to find the perfect setting for my 2 kt oval diamond. I love the it.
Diamonds direct has exceed my expectations once again. 5 ✨✨✨✨✨
Alison
Alison A. Sent on 01/22/2024
5 out of 5 rating

Absolutely gorgeous!

My husband had my engagement ring specially designed. He went to Diamonds Direct and show them his vision for the special ring and they were ecstatic to help!!! My ring is truly one of a kind!
Kaitlyn
Kaitlyn P. Sent on 04/19/2023
5 out of 5 rating

Beautiful rings!

I couldn’t ask for better rings and service! 10/10
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Awards

51
WeddingWire Couples' Choice Awards 2016 Winner

Real Weddings

Jamie & Hayden
22 photos · 03/11/2023
Mary Glynn & Will
19 photos · 07/16/2022
Chris & Stephanie
52 photos · 03/14/2020
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30 photos · 08/20/2017
Stephen & Audrey-Anne
29 photos · 04/22/2017
Luke & Laura
28 photos · 10/17/2016

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