I cannot say enough good things about the catering manager, Chris Schmidt. Even before we met with him, he remained in contact to make sure we got in to see the space and discuss our options. Once we decided to have our wedding at the Intercontinental, Chris was there for us each step of the way; to answer questions, make suggestions and help us plan our special day. The food and service was incredible and greatly exceeded our expectations. We wouldn't have changed a thing!!!
Every single person that we worked with at the InterContinental was fabulous, especially Chris Schmidt! We could not recommend them any more highly!!!
In our search for our venue, my wife and I wanted a ballroom that didn't require a whole lot added to it in terms of flowers, up lighting, etc. The King Arthur Court Ballroom delivered just that! Our initial wedding corespondent left midway through our working with the venue, she left us in great hands with Chris Schmidt who really delivered as far as being responsive, working with our budget and being in attendance to aid us the day of.
Roughly 120 of the 140 guests we had flew into Chicago for the wedding and you really cannot beat the location on Michigan Ave, near the river, near trump tower, 3 block walk to the red line train, a 6 block walk to Millenium park one way and the Hancock Observatory the other way! The accommodations in the rooms were lovely and our parents were both upgraded to suites for their stays. While the elevator did break down on one side of the tower leaving only 1 out of 4 working, that is an issue that could not be controlled by the hotel and our guests were able to make other arrangements to get to where they needed to be in a timely fashion. Bob, the concierge, was extremely knowledgeable giving our guests information about the city and attractions/restaurants.
As for the venue itself and the way the ceremony, cocktail hour, dinner and reception all were held were absolutely perfect. The wait staff was very friendly and answered requests quickly. The set up was flawless (especially for having only 60 minutes to flip the entire room from ceremony to reception). The maitre 'd and Chris both worked with us when our dinner ran long to extend the open bar, therefore keeping us and our guests very happy. Everything ran smoothly with the exception of one of our guests dropping a glass on the dance floor; but it was quickly cleaned up by some of the waitstaff causing only a minor delay in the amazing party we were able to have there. All of our guests claimed it was the most beautiful wedding they have been to and everything was perfect!
My husband and I chose the InterContinental Michigan Avenue for our wedding because we wanted a hotel where absolutely everything would be taken care of with first class quality. Our expectations were exceeded! The catering team was very easy to work with, proactive in helping us and accommodating to our needs. Our dog was able to be in the wedding!!! We did NOT want a venue that looked like another hotel ballroom. The IC's historic tower was built in the 1930's, and it feels like a castle with old world decor. It also gave us lots of fabulous options for photos. Our guests were WOW-ed. Some told me it was the most beautiful wedding they had ever attended. I wanted a breath taking wedding that would WOW guests - and I got it!! Absolutely everything was perfect. My husband and I would not change a thing.
The Intercontinental's catering and service staff did an outstanding job for our wedding. All of our guests raved about the food and service. The catering staff made planning our ceremony and reception a stress-free experience and they were flexible about customizing menus to suit our needs. The hotel is gorgeous and probably one of the most spectacular places to get married in Chicago. Our ceremony and reception were in the Renaissance Ballroom and it is one of the most beautiful ballrooms in the city.
Best wedding ever. I'm not just saying that because I'm the bride. Multiple guests commented that this was one of the best weddings they have attended. Chris Schmidt, the director of catering, was very friendly, approachable, responsive, and made sure every detail was perfect. Thomas, the banquet manager, was incredible. He stayed for our whole wedding to ensure that it ran flawlessly. Guests with dietary restrictions were not inconvenienced and the staff ensured that their dietary/medical needs were met. Not only the bride and groom, but our families, and guests were all treated like royalty from the time we stepped out of the car. The staff will work with you from the day you select the venue until the last guests leaves. They go above and beyond to ensure a perfect wedding.
If you are considering the Intercontinental Chicago for your wedding venue do not hesitate. If you have not, exploring the Intercontinental is a must. The location is perfect for guests, and our photography was outstanding with Michigan Ave, the river, and many options at the hotel's doorstep. Chris made sure every request was satisfied, made all the planning pleasant and fun, and provided the recommendations for other excellent vendors we relied upon. Lisette and the entire hotel staff met all our room needs at every step. Cake Chicago went beyond our expectations in both style and taste! Guests are still talking about the excellent cuisine, the royal service that evening from professional staff, and my daughter realized her dream wedding.
We had our daughter's wedding here in July of 2014 and I cannot say enough about the gorgeous venue (Grand Ballroom), the food, the attention to detail, and the professionalism of the all of the staff. Chris Schmidt, the director of catering was such a pleasure to work with and made the entire process seamless. We had so many people comment that it was the nicest wedding they had ever been to and for that we have to give the Intercontinental a large amount of the credit!
Chris Schmidt, the Director of Catering, went out of his way during our 14 months of planning to make sure that everything was done to perfection. On the day of our daughter's wedding, it all came together perfectly. The hotel was warm and receptive to all of our guests who stayed there. The banquet staff flawlessly provided excellent service. The dinner was served hot to everyone; and looked and tasted as good as it did during our small "tasting session" several months prior to the wedding. I checked, and all the dinner plates were "eaten clean" when they were cleared at the end of the meal. Chris remained on-site for over 16 hours that day, and prior to leaving, made sure to ask me (the Father of the Bride), if everything was to our satisfaction. He would not leave until he was personally assured that we were 100% satisfied. If you are looking for an historic venue in a wonderful downtown Chicago location, backed by a classy staff and people who care, look no further than the InterContinental Chicago Magnificent Mile.
The food was absolutely delicious, from the appetizers to the salad, main course and dessert. The InterCon sub contracted out Cake Chicago for the wedding cake. Absolutely wonderful....moist and fresh. The Grand Ballroom was magnificent! Such a beautiful room in it's own right!
Everything about the Intercontintal was amazing from the moment we chose it as a venue till we checked out when it was finished. Jaclyn, our event manager was fabulous and made our every wish come true. The room was gorgeous and the staff was unbelievable. The banquet captain was constantly checking in with us and our parents. Not only did we love everything about the venue but our guests also commented on the amazing service during their stay and at the wedding. Each bellman introduced himself to me the entire weekend and congratulated us. Everyone was so kind and accomidating. I could never imagined such an amazing weekend. I would recommend the intercontinental to anyone!
The attention and the overall service we were given from the moment we viewed the InterContinental as a potential site for our wedding ceremony/reception was outstanding. Our catering coordinator, Chris Schmidt, was exceptional and ultimately plated a more valuable role than our wedding planner. He did everything he could to accommodate us and help us realize our vision for the wedding evening. If you're considering the InterContinental, just simplify matters and go with the best! Chose the best and go with the InterContinental. You'll be so pleased you did.
Intercontinental Hotel was an amazing venue with an outstanding staff dedicated to making my daughter's wedding perfect. Jaclyn was my catering coordinator and I can not say enough about the care, professionalism and time she took to make sure every detail was taken care of. I hosted the wedding, a large block of rooms and a Sunday Day After the Wedding brunch. Jaclyn made sure all of it was perfect. The food was outstanding. The venue was spotless. The staff was beyond attentive. Every aspect was beyond my expectations.
Chris Schmidt, Metze, and staff were very accommodating and professional in the planning of our daughters wedding. We were very pleased with their assistance in the planning of our daughters wedding. We would recommend this venue to our friends.
I would highly recommend the Intercontinental for a wedding. The venue was absolutely stunning, the staff was so great and professional. Chris the director of catering could not have been more helpful. The food was amazing, everyone had an incredible time. Awesome event all around.
The room was absolutely regal, the food outstanding and prepared to perfection and the wait staff was attentive and unobtrusive.