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Holiday Inn Saratoga Springs Reviews

Holiday Inn Saratoga Springs

Holiday Inn Saratoga Springs

Saratoga Springs, NY
5.0 out of 5 rating, 43 Reviews
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Reviews

5.0 out of 5 rating
43 Reviews
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90% Recommended by couples

Awards

43
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
  • M
    Magdalena K. Sent on 07/17/2023
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    Wonderful Wedding Experience

    Julie Tierney, the wedding coordinator, was the absolute best to work with! She was so professional and quick to respond with emails. We were very happy to have her the day of the wedding as she made everything run so smoothly! During cocktail hour Julie helped set up a small private table with appetizers for just the two of us. It was so nice to spend a few minutes as a newly married couple before making our entrance to the reception. The food was amazing and both the ceremony and reception spaces were decorated better than I could’ve imagined. The cake was done by Debbie Coye and part of our package - not only was it gorgeous but it was also delicious! The staff were all professional and made sure we had everything that we needed. We are so glad we had our wedding at the Holiday Inn, it was truly the best day of our lives!
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    Michelle C. Sent on 10/17/2022
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    A+ Experience from Beginning to End

    The Holiday Inn at Saratoga Springs delivered a dream come true wedding experience. The food was excellent (people are still talking about it). Julie and her team were helpful, fun, knowledgeable, professional, and all the other positive adjectives that I cannot think of right now. We are so glad we decided to have all three big events, (rehearsal dinner, reception, and breakfast) at the Holiday Inn. Across the board - again - the food was delicious. Our room was spectacular, it was clean and spacious, and most importantly puppy approved. When we look back on the weekend of our wedding, we really wouldn't have changed a thing.
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    Brittany J. Sent on 08/04/2022
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    Wedding of my dreams

    Holiday inn was great. Julie was very responsive and so helpful. I couldn't have asked for a better wedding. I am so happy I went down Holiday Inn. The food was delicious and the people who work there are so kind. I had the night of my life.
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  • Kaitlyn
    Kaitlyn G. Sent on 04/17/2022
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    Made planning from abroad a breeze!

    Holiday Inn Saratoga was not only a gorgeous venue in beautiful city, but it's inclusive packages, with catering, linens, and even cake, made it so easy to plan our wedding near my hometown while we live abroad. We flew in for the wedding and had an amazing time! Everything went very smoothly and our coordinator, Julie, was very helpful by email, always responding within a (business) day or 2! We couldn't have chosen a better venue for our wedding, reception, and rehearsal dinner.
  • Brittnee
    Brittnee Sent on 11/16/2021
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    Amazing Service

    We got married on 10/9/21 but started the planning process in 2020 - right in the beginning of Covid. However, this whole process from start to finish was made extremely easy for us with the Holiday Inn. Julie and staff were always so attentive and helpful. They made our special day go off without any issues, from setting up the ton of decorations I brought in, to making sure Hors d'oeuvre were saved for me when I couldn't enjoy cocktail hour because of taking photos. The Holiday Inn made sure my wedding was perfect and it definitely was a perfect day.
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    Mariah R. Sent on 11/23/2021
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    Absolutely Wonderful

    Julie is one of the best event coordinator’s I have ever worked with. She is incredibly helpful and resourceful. She even researched lighting vendors in our area so get us the best price for blue lights!
    The hotel staff were great ensuring our time there was excellent. The food was delicious and my guests had a blast. The hotel also has center pieces if you need or will set up the ones you provide. We were able to use a conference room to get ready and take pictures in an area next to it. Additionally, there is a stairway behind the hotel that leads directly into Congress park. We were able to take beautiful pictures there. 10/10 I would recommend.
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    Julia M. Sent on 11/08/2021
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    ll it all together so quickly.

    Julie and her team were so amazing. We threw this wedding together last minute (under 3 weeks) and she really helped pull everything together. Julie was super responsive, she always got back to me quickly and for anything urgent she was always there for a call. The food was fantastic, the team was super flexible with any restrictions or special requests that we had. As a plus- the venue is dog friendly and they even made our boy a special steak & dog friendly cupcakes!! I would definitely recommend, and with minimal planning in advance and a quick turn around everything was absolutely fabulous, we couldn’t have asked for more!!
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    Tracie Sent on 11/28/2020
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    Our Wedding Day

    Julie Tierney and the Holiday Inn staff were incredibly attentive and went above and beyond to make our special day happen. The ceremony and reception were more perfect than what we could have even imagined. Everything from the venue & accommodations to the food and cake were amazing.
    We wish we could do it again. We are so pleased. Thank you!
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    Kimberly H. Sent on 10/15/2020
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    COVID Wedding - October 2020

    Four weeks before wedding day I had the unfortunate experience of losing my venue due to COVID related circumstances. Going from a small boutique Inn to a banquet hall at a chain hotel was a bit of a change in perspective, space, and expectations...at first. After speaking multiple times with the Director of Sales Julie Tierney, I was completely on board and knew without a doubt that herself, her staff, and the hotel itself would end up being better than I could have imagined. The space actually lended itself for better social distancing (tables were 6 feet round), the resources for entertainment were ideal for a wedding without dancing, and after many a conversation with Julie, I knew that my guests would be taken care of and that I wouldn’t have to worry about babysitting tables to make sure folks stuck to the rules. A few other positives to think about if you’re planning a Saratoga wedding: right next to entrance of very photogenic Congress park, has plenty of parking for guests, as a corporate entity they have resources for staying open and operating safely under NYS guidelines more so than other smaller privately owned venues (although I do believe this Holiday Inn is independently owned which is great as the vibe is definitely “Saratoga” and not corporate chain hotel), the food got compliments, the cake was absolutely better than expected and guests said it was the best red velvet they’ve had, and last but not least the service staff and the customer service I received from Julie (and even the general manager who helped bring decorations in) was above and beyond. My husband and I asked for a few unique things that would make our wedding 100% and Julie was on top of everything. Also, any time I emailed with several questions, I got a response back in less than 48 hours with a clear answer to each question. No unnecessary back and forth, and very candid, which is great in planning a different wedding than expected 4 weeks out. In my opinion, Holiday Inn in Saratoga should always be considered for any kind of event in downtown Saratoga. The service is sure not to disappoint.
  • Kayleigh
    Kayleigh Sent on 10/13/2019
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    Wedding venue

    Wow! The staff at the holiday inn out did themselves! Julie made us feel like royalty from the moment we went to her! She is such a kind person and calm when you have all the wedding jitters! The food was fantastic and so was the bar!!! Thank you for everything!
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    M Woods Sent on 07/26/2019
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    Holiday Inn Catering at Canfield Casino Wedding

    Julie and her staff were great to work with from the very beginning. She answered all our questions and eased our minds of any worries regarding food and beverages, as well as setup and breakdown. With a large wedding of 170 guests, the staff handled our wedding at the Canfield Casino with ease. We didn’t have to worry about any of the details because she handled them ahead of time. Even with a last minute minor emergency at the venue, she and her staff were able to make appropriate changes to allow for a seamless transition. It was also so easy to use them as our caterer because we had our guests stay at the Holiday Inn. They were so accommodating and helpful with breakfast for our guests the next morning, as well as being so flexible for the bride and groom all weekend. Highly recommend! Thanks for helping to make our wedding truly memorable!
  • Beau
    Beau B. Sent on 04/04/2019
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    Two thumbs up!

    My husband and I planned our winter wedding in 2.5 months. It was easy to filter out many venues due to price and availability. The Holiday Inn was priced right and extremely flexible. Not only did we change our mind on several things, but they did and said everything right to ease any worries we had. And... the Holiday Inn event staff took care of EVERYTHING. They had a checklist to complete - all we had to do was make the decisions and they took care of making it happen! We did not go traditional in many ways, and they took care of our needs! The dinner (buffet) was AMAZING! We are still getting compliments from friends and family about it being one of the best weddings they've been too! Highly recommended in areas of food, flexibility, cleanliness, getting in contact, and pricing. We were even able to add in a few extras because they helped keep the cost down.
  • Joanna
    Joanna Sent on 11/06/2018
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    Amazing team!

    Julie worked on my wedding with me. Even while pregnant (and completely adorable) everything came out PERFECT! She had everything go the way that I pictured and it was beautiful! The decor and the food were GREAT! If I ever had to do this again, SHE would definitely be the one to request, but the whole team at The Holiday Inn is like a well oiled machine. Everyone from the front desk, to the cooks in the kitchen were just amazing!
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    Gary A. Sent on 11/06/2018
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    Excellent in every aspect!

    Many thanks to Julie our coordinator.
  • Jennifer
    Jennifer Sent on 10/31/2018
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    Day of Amazingness!

    I recently worked with Julie at the Holiday Inn for my October 6 wedding and the experience was INCREDIBLE!!! She eased my Husbands worries about using a chain location right off the bat with providing us with an amazing food tasting and guaranteeing the same quality the day of! (Mission Accomplished) She really has a passion for what she does and listens to all your wants and needs and puts in the work to make them come true! Julie had to roll with some last minute changes the day of and handled it with complete grace. I would highly recommend the Holiday Inn in Saratoga Springs to anyone.
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    Michael Sent on 12/10/2017
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    Working with Julie Tierney as our wedding coordinator at the Holiday Inn has been a breeze. She is a true professional who met our very specific requirements all of the time. Additionally, the food at the wedding was complimented by many of our guests as being really exceptional! I would recommend Holiday Inn as an off`site caterer based on our wonderful experience with our daughter's wedding.
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    Brittney Sent on 07/23/2018
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    Julie was great to work with and did everything that I asked and more. I also had to change some things around and she helped to make everything work out perfectly. Her and the rest of the staff were extremely helpful and made our day better than we could have imagined.
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    Laura Sent on 08/12/2018
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    My husband I and I had our wedding reception at the Holiday Inn Saratoga and it was a great experience. Right from the start they set themselves apart by being willing to host our smaller wedding (about 50 people) on a Saturday. Many places will tell you that for a party this size you must go to a Friday or Sunday, or pay for 100 people even though you will only have 50 people. The Holiday Inn allowed us to have our Saturday date and smaller guest list without hassle. Julie was great and really seemed to care about the details of our wedding and help us come up with ideas based on her experience. I purchased a few decorative items without knowing where exactly in the room they should go and asked Julie to incorporate them in where possible and she did a great job arranging them in the room. Our guests all complemented the food and by going with the buffet package everyone was able to find something they liked. I would recommend this Holiday Inn as well as Julie for anyone looking for a space to have their wedding or other special event.
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    Susan Sent on 07/20/2018
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    The holiday Inn staff were wonderful to work with! We had a very picky bride and they went out of their way to accommodate her wishes. We had planned an outdoor wedding, but the weather did not cooperate, so we had to move inside. They were great about rearranging everything. We did not have one complaint!
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    Nichole Sent on 07/21/2018
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    Working with Julie was such an amazing experience! She was so helpful and kind. She pays close attention to detail and I felt like I had nothing to worry about. My wedding day was everything I wanted and more! The food was absolutely amazing! One of the best chicken cordon bleus I have ever had. Every interaction with a staff member was perfect, everyone was working to make my day great!
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    Rena Sent on 11/08/2021
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    Perfect Venue!

    Julie was the best to work with! Her team on my wedding day was phenomenal and went above and beyond. I would highly recommend!
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    Gail Sent on 12/06/2017
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    Julie from the Holiday Inn in Saratoga Springs was amazing from our very first meeting. Her attention to detail and her responsiveness to our questions and concerns were above and beyond. The centerpieces and decorations for the reception were quite "cumbersome" and "over the top". We showed her a picture of what was envisioned and she put the tables together perfectly as well as the number of other decorations that we had.
    The food and wait service was also very good. The Holiday Inn's recent make over is beautiful and was perfect in every way. I would highly recommend the Holiday Inn as a site for your wedding reception or any other large event.
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    Erin Sent on 12/18/2017
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    Everything was great nothing went wrong
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    Jessica Sent on 10/02/2017
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    My wedding was amazing. It was pretty warm in the reception at first until we let the hotel know and they were on top of it and it cooled right off! Everything was perfectly done and all set up, food was great and we came in under budget! We also got a free night to come back within the next year!
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    Kathleen Sent on 12/06/2017
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    WOW! What a great experience from beginning to end. Julie and staff were amazing. On time, thoughtful, organized, helpful in every way.... and my guests talked about it. It was a Pleasure having them handle my daughters wedding, I would recommend them highly. Their service was top notch. The whole event ran smoothly, effortlessly. Outstanding food and service made the night memorable. Their efforts gave us the peace of mind we needed to relax and enjoy ourselves.
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