Enchanting Event Designs and Planning Reviews

Name: Enchanting Event Designs and Planning
Address: Orlando, FL, 32804
Telephone: 4077447014
Price range: $1,815 (Package Price)
Rating: 4.7

Enchanting Event Designs and Planning

Orlando, FL

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Reviews

4.7 out of 5 rating

24 Reviews

95% recommend it

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Quality of service
4.7 out of 5 rating
Average response time
4.7 out of 5 rating
Professionalism
4.8 out of 5 rating
Value
4.7 out of 5 rating
Flexibility
4.8 out of 5 rating

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Anu Sent on 03/23/2017

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I loved working with Tracey! She was amazing. She really takes good care of you. I wasn't super sure about how I wanted certain things done with my decor but Tracey helped me figure out the details. She made my Mandap and Reception what I had imagined. I was so happy to see how everything looked. She also managed our event on the day of the wedding and just ran everything smoothly. She was always available to us via phone, text, or email. I was relieved to know that she was there the whole day and took really great care of us. We love you Tracey!!!!!

I loved working with Tracey! She was amazing. She really takes good care of you. I wasn't super sure about how I wanted certain things done with my decor but Tracey helped me figure out the details. She made my Mandap and Reception what I had imagined. I was so happy to see how everything looked. She also managed our event on the day of the wedding and just ran everything smoothly. She was always available to us via phone, text, or email. I was relieved to know that she was there the whole day and took really great care of us. We love you Tracey!!!!!
User2958046 Sent on 01/24/2017

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Tracey and the staff were very professional from the very first interaction. Tracey spent inordinate amounts of time with me as the bride and also reassured the groom. We felt like VIP clients throughout. Tracey is delightful, creative and most importantly listens to the desires of the couple and works very hard to stay within the budget to deliver a product that surpasses all other competitors. We definitely had a fairytale wedding and reception thanks to Enchanting events and upper level productions. I give them the highest recommendation.

Tracey and the staff were very professional from the very first interaction. Tracey spent inordinate amounts of time with me as the bride and also reassured the groom. We felt like VIP clients throughout. Tracey is delightful, creative and most importantly listens to the desires of the couple and works very hard to stay within the budget to deliver a product that surpasses all other competitors. We definitely had a fairytale wedding and reception thanks to Enchanting events and upper level productions. I give them the highest recommendation.

Enchanting Event Designs and Planning's reply:

It was truly an honor and privilege to have been included in your Special Day.
Charles Sent on 01/18/2017

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This vendor is incredible. I would recommend to anyone.

This vendor is incredible. I would recommend to anyone.

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Chanel Sent on 01/25/2016

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After seeing the presentation of a beautiful gazebo Enchanting Event Designs & Planning put together, I fell in love. My Fiance and I had our consultation with Tracey, who greeted us with open arms. We are using EEDP for our wedding decor and coordination services. She is very professional, kind, and readily available with great tips and ideas to bring forth to the wedding. She is very willing to work with you to make sure your dream wedding is brought to life. Her mind is always working and give great new ideas on how to make things work. I would definitely recommend her to any Bride who is looking for a great decorator/ event planner.

After seeing the presentation of a beautiful gazebo Enchanting Event Designs & Planning put together, I fell in love. My Fiance and I had our consultation with Tracey, who greeted us with open arms. We are using EEDP for our wedding decor and coordination services. She is very professional, kind, and readily available with great tips and ideas to bring forth to the wedding. She is very willing to work with you to make sure your dream wedding is brought to life. Her mind is always working and give great new ideas on how to make things work. I would definitely recommend her to any Bride who is looking for a great decorator/ event planner.
Shellie-Ann Sent on 11/08/2016

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By the time I met Tracey Smith at Enchanting Events & Designs, I was frustrated and stressed with the process of finding a venue for our wedding which was at the time was less than 6 mths away. My fiancé and I walked into her office and that was probably the last truly stressful moment I had. Tracey took over the reigns and provided pre-planning, design/decor services, and day off coordination. We found and secured a location in no time. Her contacts for invitations, florals, etc are amazing!!! My fiancé and I ran into some personal delays which caused us to move the date a couple of times but Tracey and her team were amazing throughout the entire process!!! When you visit her showroom, you instantly see how talented, skilled and knowledgeable she is in design and planning. I have since referred her to several other friends and colleagues for her services. There are not enough words to express how absolutely pleased we were with every aspect of the process. Our wedding day went without a glitch and was absolutely beautiful!!!!

Shellie Minnis

By the time I met Tracey Smith at Enchanting Events & Designs, I was frustrated and stressed with the process of finding a venue for our wedding which was at the time was less than 6 mths away. My fiancé and I walked into her office and that was probably the last truly stressful moment I had. Tracey took over the reigns and provided pre-planning, design/decor services, and day off coordination. We found and secured a location in no time. Her contacts for invitations, florals, etc are amazing!!! My fiancé and I ran into some personal delays which caused us to move the date a couple of times but Tracey and her team were amazing throughout the entire process!!! When you visit her showroom, you instantly see how talented, skilled and knowledgeable she is in design and planning. I have since referred her to several other friends and colleagues for her services. There are not enough words to express how absolutely pleased we were with every aspect of the process. Our wedding day went without a glitch and was absolutely beautiful!!!!

Shellie Minnis
Curtis Sent on 10/25/2016

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You truly feel as if you are the only client.

You truly feel as if you are the only client.

Enchanting Event Designs and Planning's reply:

Thank you, Curtis. It was a pleasure working with you and Krystal.
Krystal Sent on 11/04/2016

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I loved the attention to detail and creativity Enchanting Event Designs brought to my special day. It was a pleasure to work with them.

I loved the attention to detail and creativity Enchanting Event Designs brought to my special day. It was a pleasure to work with them.

Enchanting Event Designs and Planning's reply:

Thank you, Krystal! It was a pleasure to work with you and Curtis.
Curtis Sent on 11/03/2016

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Traci and her team are fantastic! They bring a level of creativity to your event that no one else can. People are still talking about how beautifully done our event was. the attention to detail is like no other. I could not have been happier.

Traci and her team are fantastic! They bring a level of creativity to your event that no one else can. People are still talking about how beautifully done our event was. the attention to detail is like no other. I could not have been happier.
Nadine Sent on 11/03/2016

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If you are looking for quality service, If you are looking to feel like a princess for the day, If you are looking for zero stress and a very seamless process than this is the vendor for you! As a new bride, I was under the impression that I would have so much to do and be stress beyond imagination. I found that not to be the case. Any questions that I had were answered in less than 24 hours. Very friendly service, with not a care in the world!!!

If you are looking for quality service, If you are looking to feel like a princess for the day, If you are looking for zero stress and a very seamless process than this is the vendor for you! As a new bride, I was under the impression that I would have so much to do and be stress beyond imagination. I found that not to be the case. Any questions that I had were answered in less than 24 hours. Very friendly service, with not a care in the world!!!

Enchanting Event Designs and Planning's reply:

We thank you for allowing us to be a part of your special day.
Sandra Sent on 11/10/2016

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If you are looking for Elegance, Class and Perfection Enchanting Event Designs is the only way to go to make your event the most memorable. Owner Tracey Smith is a God send.

If you are looking for Elegance, Class and Perfection Enchanting Event Designs is the only way to go to make your event the most memorable. Owner Tracey Smith is a God send.
Narissa Sent on 10/19/2016

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Tracey and team went above and beyond for us. If there was something that we wanted that they didn't know about/offer, they searched and found a way to get it for us. During the wedding itself, they did more than was needed/arranged for..our wedding planner didn't come through for us as planned and Tracey and team were there for us and stepped in to help. We owe them so much and are so grateful for them. They made our wedding a success!!

Tracey and team went above and beyond for us. If there was something that we wanted that they didn't know about/offer, they searched and found a way to get it for us. During the wedding itself, they did more than was needed/arranged for..our wedding planner didn't come through for us as planned and Tracey and team were there for us and stepped in to help. We owe them so much and are so grateful for them. They made our wedding a success!!
Nadia Sent on 12/28/2016

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My event decor was perfect! So elegant. Can't wait to work with Tracy again

My event decor was perfect! So elegant. Can't wait to work with Tracy again
Nikki Sent on 11/04/2015

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Tracey was a delight to work with! She absolutely brought my vision to life! My vision was very intricate and had a lot of moving parts but Tracey took it all in stride and created my vision .. She truly cares about her clients and what they want. She will go above and beyond to satisfy her clients and it definitely shows in her work! I have gotten so may comments about the decor .. One of them being this is the most beautiful wedding I have ever been to! I would strongly suggest that if you are in need of assistance with your decor .. Tracey is the one to call!! She has the ability to take your dream and make it a reality! I can honestly say I could not have imagined the day to go any better in my mind. I enjoyed every second! My hats off to Tracey and her team!! Thank you so much!

Tracey was a delight to work with! She absolutely brought my vision to life! My vision was very intricate and had a lot of moving parts but Tracey took it all in stride and created my vision .. She truly cares about her clients and what they want. She will go above and beyond to satisfy her clients and it definitely shows in her work! I have gotten so may comments about the decor .. One of them being this is the most beautiful wedding I have ever been to! I would strongly suggest that if you are in need of assistance with your decor .. Tracey is the one to call!! She has the ability to take your dream and make it a reality! I can honestly say I could not have imagined the day to go any better in my mind. I enjoyed every second! My hats off to Tracey and her team!! Thank you so much!
User2246040 Sent on 07/28/2015

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Very helpful and friendly. Had awesome ideas on different decorations!

Very helpful and friendly. Had awesome ideas on different decorations!
Julia Sent on 07/28/2015

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Excellent quality and excellent service. I highly recommend!

Excellent quality and excellent service. I highly recommend!
User2247587 Sent on 07/29/2015

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I had the pleasure of working with Enchanting Event Designs at the B Resort for the Beautiful Bride Expo in April 2015. Tracey and her team were amazing and made my vision for decor, draping, and linens a real showstopper! They went above and beyond my expectations, and they even won the best booth award for the entire show, proving how truly Enchanting Event Designs are #1 in the industry for all your linens,decor, and planning needs!

I had the pleasure of working with Enchanting Event Designs at the B Resort for the Beautiful Bride Expo in April 2015. Tracey and her team were amazing and made my vision for decor, draping, and linens a real showstopper! They went above and beyond my expectations, and they even won the best booth award for the entire show, proving how truly Enchanting Event Designs are #1 in the industry for all your linens,decor, and planning needs!
Andrie Sent on 01/14/2015

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The team is great, attentive and has knowledge of all the trends in the wedding industry. Coming in with my vision I was pleased that they had ideas that were out of this world beyond my imagination that made my wedding the best day ever.

The team is great, attentive and has knowledge of all the trends in the wedding industry. Coming in with my vision I was pleased that they had ideas that were out of this world beyond my imagination that made my wedding the best day ever.
Monica Sent on 01/13/2015

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Tracey and her staff are wonderful. They are very responsive to your suggestions and give you the outcome you want.

Tracey and her staff are wonderful. They are very responsive to your suggestions and give you the outcome you want.
Guerline Sent on 12/11/2014

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Tracy did such a great job on our wedding she made my dream wedding come true everyone was talking about it for weeks after the wedding not only was everything on time but she made it perfect on my special day she gave me all good vendors and everybody work together.

Tracy did such a great job on our wedding she made my dream wedding come true everyone was talking about it for weeks after the wedding not only was everything on time but she made it perfect on my special day she gave me all good vendors and everybody work together.
Caeda Sent on 02/17/2015

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We had an intimate reception, with approximately 45 guests. Keeping within a small budget, Tracey did an Amazing job with the decor for our reception. I was very impressed at how the room was transformed; everything from a back-drop, up-lighting, linens, centerpieces and a beautiful sweet heart table was set!

More beautiful than what I may have imagined a small wedding reception could be!

We had an intimate reception, with approximately 45 guests. Keeping within a small budget, Tracey did an Amazing job with the decor for our reception. I was very impressed at how the room was transformed; everything from a back-drop, up-lighting, linens, centerpieces and a beautiful sweet heart table was set!

More beautiful than what I may have imagined a small wedding reception could be!
Samuel Sent on 01/22/2015

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We want to thank Tracey and Anthony Smith and their staff from Enchanting design, for the wonderful services they provided. It was professional, timely and exceeded our expectations.

Thank you...
from No Limit Fitness International

We want to thank Tracey and Anthony Smith and their staff from Enchanting design, for the wonderful services they provided. It was professional, timely and exceeded our expectations.

Thank you...
from No Limit Fitness International
Heather Sent on 10/30/2016

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Tracey was very easy to work with and extremely flexible. When planning a wedding, things tend to come up (like say a hurricane) but Tracey was always positive and willing to assist. Her own personal work was very well done! The only caveat is if she has to hire someone else to do a project, make sure you get details on what exactly that subcontractor is going to do. She went above and beyond for us and we recommend you give Tracey a call!!

Tracey was very easy to work with and extremely flexible. When planning a wedding, things tend to come up (like say a hurricane) but Tracey was always positive and willing to assist. Her own personal work was very well done! The only caveat is if she has to hire someone else to do a project, make sure you get details on what exactly that subcontractor is going to do. She went above and beyond for us and we recommend you give Tracey a call!!
Traci Sent on 01/20/2017

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Quantity is more important than quality is what I got from this company. The more money spent the better you were treated. For example; if your budget was $1000 she would be more than welcome to provide services but would value the customer with a budget of $10,000 more. In any company I feel like each customer should be treated as equal. As long as it was within budget. I feel like my event was rushed and thrown together because her priorities was with the other customers. At the end of it all the company has to remember any work done wether big or small reflects on them.

Quantity is more important than quality is what I got from this company. The more money spent the better you were treated. For example; if your budget was $1000 she would be more than welcome to provide services but would value the customer with a budget of $10,000 more. In any company I feel like each customer should be treated as equal. As long as it was within budget. I feel like my event was rushed and thrown together because her priorities was with the other customers. At the end of it all the company has to remember any work done wether big or small reflects on them.
A Sent on 05/05/2018

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2 months before the wedding:
no photographer
-no flowers
-no cake
-no centerpieces
-communication isn't productive
-honeymoon issue (Was promised 7 days then told 3 day cruise to same destination I was going to 3 weeks prior)

Too much was going on. Kept asking for money when nothing was concrete. Decorations were never available for me to see. Only pics on phone. No mock up setting of reception. Sent multiple emails complaining and didn’t respond until we fired her. Then claimed I stated I wanted a Publix cake. Called our phones and left a voicemail yelling for us not to ignore her and to answer the phone. We called the bank and had the money charged back. Found another planner who planned an 18 month wedding in TWO MONTHS!

Would not recommend this company. They’re still billing us and our wedding was last year.

2 months before the wedding:
no photographer
-no flowers
-no cake
-no centerpieces
-communication isn't productive
-honeymoon issue (Was promised 7 days then told 3 day cruise to same destination I was going to 3 weeks prior)

Too much was going on. Kept asking for money when nothing was concrete. Decorations were never available for me to see. Only pics on phone. No mock up setting of reception. Sent multiple emails complaining and didn’t respond until we fired her. Then claimed I stated I wanted a Publix cake. Called our phones and left a voicemail yelling for us not to ignore her and to answer the phone. We called the bank and had the money charged back. Found another planner who planned an 18 month wedding in TWO MONTHS!

Would not recommend this company. They’re still billing us and our wedding was last year.

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