Lu
Wedding: 09/19/2009
Reviews:
3
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The staff at the Crowne Plaza in Crystal City is fantastic !!!! I had my family flying in from Brazil to attend my wedding and they were very well received. The staff at the hotel was prompt to assist with their needs and they were also very professional !! I recommend it.
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Reviewed On:
09/30/2009
Services Used:
Ceremony & Reception Venue
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mai
Wedding: 07/25/2009
Reviews:
7
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I cannot say enough good things about the Crowne Plaza. Working with Lauren Fritz and Mauricio Cortez was the best thing that happened to me in my wedding planning.
When I first went to see the Crowne Plaza Lauren welcomed me and gave me a tour around. She was very sweet and answered all my questions. She also asked me questions and made sure she knows what I'm looking for.
The hotel itself is very elegant. It has one big ballroom so they host one wedding at a time.
In the planning process Lauren was absolutely AMAZING!!! she was very responsive, I never had trouble getting answers from her about anything. She always tried to find a way to make us happy, never gave me attitude about any of my requests or questions. We had a hotel block with a reasonable rate and she sent me all the information I needed in time for me to send it to my guests. She also asked the sales manager to update me with a list of guests. She was always on time sending me any documents we agreed on. She was really accommodating, we often met on weekends because my husband lives in NY and is here only on weekends. We had people change their RSVP just days before the wedding, and my mom brought a movie clip she wanted to play last minute, Lauren was great with it all. She let us know beforehand that she will not be there on the day-of, but assured us that she'll make sure everything is organized. We met with Ashley, who was there instead and it seemed that she knew everything she needs to know, and she did a good job as well.
When we met with Lauren to discuss wedding details we also met with Mauricio Cortez, he's the Meetings Director there. He's another person who made sure the wedding was top notch. Mauricio was very sweet and did not hesitate to give ideas -which were always great- during the planning process. But he REALLY shined on the day-of.
I sneaked into the hall a few hours before the wedding just to take a look and make sure everything was ok. I ALMOST CRIED. The hall looked beautiful. The set-up was Exactly the way I asked, he paid attention to every single detail. There were fresh flowers on the food display table that went perfectly with our colors. Everything was in place and looked absolutely beautiful. I had two members of my family designated to help during the reception so everything goes well. They told me that they didn't need to do anything because Mauricio was on top of everything at all times. He treated us like royalty. My niece has allergies from eggs, milk, soy and peanuts. We weren't sure if the food had any of this and asked Mauricio to ask the chef. He not only asked, he requested an allergy free meal, and my niece ate salmon and potatoes like all of us.
We got tons of complements from the guests on how beautiful and organized everything was.
Lauren and Mauricio I can't say thank you enough for making our wedding day so great.
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Reviewed On:
08/05/2009
Services Used:
Ceremony & Reception Venue
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Martine
Wedding: 09/02/2006
Reviews:
1
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I highly recommend this venue! Great planning, great service, beautiful decor and amazing food. We had a tight budget and they worked with us to get us the most for what we could afford.
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Reviewed On:
04/26/2008
Services Used:
Ceremony & Reception Venue, Catering, Flowers & Decor, Event Rentals, Wedding Planning
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bostnbirdybu
Wedding: 09/05/2009
Reviews:
2
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We specifically worked with Ashley, but she's now passed on the reigns to Lauren, who was extremely helpful whenever Ashley wasn't around. The hotel only has one ballroom, so it was nice to know we would be the only wedding there that day. The wedding packages offered by the Crowne Plaza are priced fairly and are simple to understand, so the majority of our contact was in the last month before the wedding, when we had to pin down table arrangements and things like that. We chose to use their standard linens and centerpieces, and everything looked lovely. Ashley was a saint for putting up with some of our more annoying relatives on the day of the wedding, and we love her for that. I would definitely recommend this venue to my friends.
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Reviewed On:
09/18/2009
Services Used:
Ceremony & Reception Venue, Catering
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tawdancer
Wedding: 09/05/2009
Reviews:
5
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The Crystal City Crowne plaza was wonderful! Everyone is very helpful and the rate of $99.00 for my wedding guests was great.
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Reviewed On:
09/16/2009
Services Used:
Unique Services (Other)
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Graciela
Wedding: 11/23/1983
Reviews:
1
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Ashley and Mauricio are wonderful. Everytime someone asks me about wedding locations I recommend Crowne Plaza, and it was because of these two people.
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Reviewed On:
04/27/2008
Services Used:
Ceremony & Reception Venue, Catering, Wedding Planning
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4.9/5.0
