The Biltmore Hotel is magical! The staff was friendly and attentive. Cristina Gamez from catering is amazing very detial oriented and professional. Offered her creativity to master my wedding. I was very happy with the service and food. Lizandro and Angela our personal servers were on the ball and worked around the clock to make sure everything went as planned. I am a Biltmore Bride and very proud!!! A memory I will never forget. Thank you Biltmore

EVERYTHING WAS GREAT BUT ROOM BED WAS HORRIBLE!!! STAYED HERE LAST NIGHT OF HONEYMOON.

The Biltmore is an exceptionally beautiful venue. Although the price is high, it is well worth it. However, I encountered unprofessional behavior on numerous occasions. It seems like they have too many events going on and frequently, the staff will tell you one thing, and then deny it later on. Fortunately, we had (almost) everything in writing so we were able to reference prior emails when these disputes came up. Still, it caused MANY MANY unnecessary headaches in the months prior to the wedding.

In addition to the many "tiny" problems we encountered, there was one big problem on the day of the wedding. After being told (two weeks in advance) there were no other weddings on my "big day," there was not one, but TWO weddings that day, including one at the SAME time as mine. Although I didn't speak to the other bride (who also had the same ceremony TIME), it was clear by the look on her face that she did not expect to see me there. The matter was made worse by the way they handled us throughout the day (e.g. I started off my day by being put in the room directly next to her room while we were getting ready. Later, they instructed my bridal party to wait in a particular area of the building. Unfortunately, the other bride (and her family) had to walk directly past all of us when they went to sign the ketubah. It was like this ALL day - we were constantly on top of each other prior to the ceremony). To say it was uncomfortable would be putting it mildly.

The ceremony was great but they used the wrong chairs for the ceremony. I also asked that some objects on the ceremony table to be arranged in a particular way and the Biltmore's wedding coordinator didn't do this (even though I reminded her 30 min before the ceremony). The food at the cocktail hour and reception was very good, but not excellent. Also, the linens were wrinkled.

The one thing that impressed me was the personal attendant for the reception. As a courtesy, the Biltmore provides you with someone who basically takes care of any need you might have (e.g. getting you Advil, fixing your dress, etc). She was FABULOUS and helped me countless times throughout the night.

Overall, I was satisfied with the service but not pleased. From what I've heard, many of these issues can be avoided if you use a wedding planner who has a working relationship with the Biltmore. If I had to do it again, I would consider the Biltmore but would probably opt for another venue.

Great Venue, Excellent food, Top notch service, definitely what you'd expect from a 4 or 5 star hotel.

Beautiful venue. A little difficult about working with people not on their list

Though it was VERY expensive the experience was well worth it. The food was amazing. The room was gorgeous and the service was impeccable. My husband and I had a personal attendant who helped me with every possible need. I had a headache from all the champagne from the cocktail reception and she ran and got me Advil. It was truly extraordinary. However, I did pay a heavy price for that service. That being said- I would pay it again for the same experience. My only complaint was the room was very warm- we made it as cold as possible and those who were dancing were still sweating. (I did get married in Miami in summer though)

Fabulous food and service at a stunning location!