Behind The Scenes Inc Reviews
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4.6 out of 5 rating
23 Reviews
4.6 Very good
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating
91%
Recommended by couples
Awards
23
+8
User photos
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Dnajah Sent on 02/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection!
When our first introduction was over coffee and not an impersonal survey, my husband and I had a feeling that Veronica might be a good fit for us. She turned out to be perfect. She wanted to hear about our meeting, our engagement, the dates we go on....all the little things that make us, "us." Veronica took what she heard and turned it into the wedding of our dreams, plan, and budget. She provides services at every price point (though I recommend her full service). She is able to recommend options for vendors across services and at various price points and coordinate execution of their services. Creatively, she's got great vision and balance! She can take your idea and run with it just as easily as she can create the specific thing you want done. Most importantly for us, she managed our budget extremely well. Veronica is gracious, easy to work with, concerned about her clients, and we'd work with her again in a heartbeat. -
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Blair Sent on 03/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Old Hollywood Glam
Veronica and her team took my vision board and brought it to life.! Being someone who is pays attention to details I was nervous about my wedding day missing something but, the Behind the Scenes Team made sure that every detail was in place. Veronica is a very easy-going individual who listens and take mental note of every conversation to insure that your wedding day is exactly what you see in your head while keeping you with a reasonable budget. She allowed me to not become overwhelmed by the 'hussle and bussle' of wedding planning and did allow me to add additional task to my plate. I am grateful for my Behind the Scene Experience!-
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+7 photos
Behind The Scenes Inc's reply:
Thank you so very much! I am glad that everything turned out the way that you wanted it to! Your family was enjoyable and truly show their love for you both. I was blessed to be able to work with you! -
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L Sent on 08/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Veronica was awesome!!! She was always available, prompt in responses, and did any and everything to ensure our vacation was a success. Most of all she stayed with us until the end. We had issues with our flight and ended up not making it to our final destination until the next day. I made one phone call to Veronica and she was able to make sure our transportation to the Resort was rescheduled for the next day and assisted in ensuring that the Resort checked us in the next day and extended our vacation an additional day. This is my second time working with a travel agent and this experience was by far the best and nothing short of amazing. I highly recommend using her if you want quality service, I will certainly use her in the future. Thanks for everything Veronica!! You made a trip that could’ve been very stressful such a pleasant one by taking the load off of my husband and I. -
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Malika Sent on 06/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Veronica Foster with Behind the Scenes Inc did an amazing job putting together the wedding of our dreams! She brought our ideas from paper to reality and was able to manage each and every aspect of the wedding planning. Without her, we would have been lost as there is so much detail required that you do not realize until you have to start planning yourself. We had an Indian fusion wedding which is typically a lot more involved than a standard wedding and she definitely executed with her extensive list of vendors, organization tools, and overall knowledge of wedding planning. Veronica and her team were so helpful and patient throughout the wedding events and were able to keep everything running smoothly. We had amazing events and we could not be happier with how everything turned out. We would definitely recommend Veronica and her staff to help you prepare for your big day!Behind The Scenes Inc's reply:
Thank you so much for allowing me to be a part of your day! Your family is fantastic and such fun! I hope that you both have a wonderful life together. I truly appreciate the compliments! -
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Malika Sent on 05/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you so much for assisting us on our wedding day! Everything was perfect, I loved most that I didn't need to do anything and my family fell in love with you and your team! -
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Deidra Sent on 08/26/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Veronica and her team did an excellent job for our wedding and really came through on the day of the event. We couldn't not have done it without them! -
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Pearlice Sent on 05/05/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and detailed oriented services from vision to design concept. -
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User1488288 Sent on 12/30/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommended! Veronica has great sense of style and pays close attention to detail. She created a beautiful head table and a backdrop with shimmery drapes and uplighting. Gorgeous! -
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Sheri Sent on 04/04/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Working with Veronica and her crew during wedding planning was a great experience. She did everything I asked and my wedding turned out even more beautiful than I could imagine. In my opinion, Veronica and her staff work just as hard as any other event coordinators, yet their prices are more reasonable. I ended up going with the full service package, where she was involved in the wedding planning from beginning to end and I couldn't have been happier that I did that. I would strongly recommend to any bride that you make a wedding coordinator party of your wedding budget. If not for the entire process, at least for the last few days leading up to your wedding and of course the day off. Veronica offers three packages. If you can't afford the full package, then you should definitely see her about the smaller packages. -
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Kiddy Sent on 10/03/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mrs. Veronica Foster and her company Behind the Scenes Inc was the ultimate professional. Everyone who attended our wedding complimented the beautiful decor, centerpieces (which she designed), and flow of the wedding from the ceremony to the reception. Wedding planning is Veronica's passion and it is clearly evident in her work ethic! Veronica, thank you for making our wedding day so magical, fun, wonderful, and memorable. I am forever in your debt. -
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Shanteia Sent on 04/21/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I dont think that I would have gotten anything accomplished without Veronica's help. I was struggling with my menu and pricing with the caterer and trying to deal with issues with my wedding party. Veronica took care of everything for me; alll I had to do was just show up!!!! She made me feel so comfortable and I truly enjoyed working with her!!!! -
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Faye Sent on 04/08/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would highly recommend Veronica to anyone looking for wedding planning assistance. She helped me with every aspect of my wedding, which was essential as I was an out of town bride living in Atlanta, GA. She gave excellent advice on vendors and suggestions, and in helping me decide whether certain things were needed. Her cost was extremely reasonable compared to others in the area, but I can't imagine anyone being more hands-on and professional. -
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Robin Sent on 07/01/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Well worth the investment. Easy to work with. -
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Patricia Sent on 04/08/20094.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mrs. Vernoica Foster was very helpful in the planning and execution of my wedding. I have recommened her services to other brides. -
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Kamisha Sent on 08/21/20124.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Veronica and her team were very helpful in handling and assisting me with my many ideas and thoughts about my wedding! So thankful for her being their to handle all the details and manage the vendors in an effective way! -
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Tyrone Sent on 09/17/20184.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Overall we had a wonderful experience. Few little missteps but overall it was a wonderful time.Behind The Scenes Inc's reply:
Thank you! Working with you and your family was enjoyable and I was glad to see all the beautiful photos from your wedding at Sandals Ochi Beach Resort! -
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Embrie Sent on 01/03/20144.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great ideas and great service. Had great contacts that really made the cost decrease - was very appreciative of that. -
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Brandy Sent on 06/29/20094.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Veronica was great to work with! She provided us with day-of coordination, but she was in contact with our other vendors from the moment we began working with her. There was some miscommunication before the reception, but this was more due to the fact that one of our other vendors said she would handle the reception. The ceremony went perfectly! Veronica was also very patient with us despite how disorganized we were, and she was very personable. I would absolutely recommend her for wedding coordination. -
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Krissie Sent on 06/21/20114.2 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.5 out of 5 rating
Veronica Foster knew that coming into my wedding I had basically finished everything myself, however she helped me notice that I missed a few of the kinks in my planning. Extra details that I forgot and/or didn’t think of, she was right on top of it. From giving an invitation to the David Tutera convention to the rehearsal lunch, the wine corks she helped me find and the amazing photographer, Veronica really made our day special. Teaching me additional ways to stay within my budget and keeping me focused on the BIG DAY substantiated our expectations. Veronica Foster from Behind the Scenes Inc. will defiantly get our recommendations to anyone and hopefully in the future we will be able to use her services again. -
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User1458181 Sent on 12/01/20134.1 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If I had found her before I hired my event coordinator, I would've hired her for partial planning as well ad decorating, since she offers full planning and decorating services.
She did a wonderful job decorating.
She was on time and very professional, even though a not pricy. -
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Sheena Sent on 09/11/20133.9 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Day of the Wedding she was on point an kept my nerves calm, an everything organized. My only issue was that when I felt there was a problem Id call her, an specify Id like a Call back an would instead receive a email back, on several occasions I would get my answers in several emails instead of one clear one. And as any Bride knows every detail going wrong can seem huge, so the quicker the solution is gave to her the better she feels, so waiting for answers or having to comb several emails was a bit annoying. In General, my needs were meet with some strife but were handled an all went off at my Wedding without a hitch.Behind The Scenes Inc's reply:
Sheena, I thought we did a wonderful job on your wedding. Your mother and other family kept hugging us telling us what a wonderful job we did and you were crying with happy tears at how wonderful everything was. It was very nice meeting you and your family and I hope your mother is doing well. -
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Vynae Sent on 08/05/20123.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
The overall wedding turned out nice, but the planning and the time leading up to the wedding was stressful. Somethings were not done professionally or how I thought a wedding planner handled things.Behind The Scenes Inc's reply:
I am sorry that you feel this way, as I thought your wedding was fantastic, photos came out great and in the end your mother was happy. We work hard to make sure that all of their brides have a good planning experience, although I do understand that you had family pressures to deal with and I am sure that was stressful. -
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Chika Sent on 08/22/20142 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
I felt it was finally time to write this review seeing as how I couldn't sleep last night remembering all the mishaps of my wedding planning experience and wedding day. I feel bad that I have to write this review as Veronica's spirit is so gentle and nice but at the end of the day, that may have been her downfall. To make this LONG story short. My wedding day "looked" nice. But I felt things were far from handled the way they should have been. Planning with Veronica was a chore. EVERY vender she presented to me, was more than we wanted to spend on that item, Or felt the item was worth. I only kept her photographer, cake baker, linen provider and florist. EVERY Other vender or purchase towards my wedding activities, I researched, and secured myself and saved us hundreds of $$$ compared to the options she presented us. I'm talking everything from my gorgeous invitations to the cocktail napkins, to the centerpieces at my reception, to the bartenders at my traditional wedding. Whew! To say the least, I was exhausted and overworked!
Wedding day, I did not see Veronica until I reached the church. She never bothered to know my bridal suite room number! Shouldn't the bride get a call in the morning to make sure she is Alive! My bridesmaids and I got ourselves together and at the church with no concern from my planner. I was sent down the aisle only to see my groom scurrying out from his holding place as I reached the end of the aisle. They tell me that Veronica never signaled for him to come out. As highlights, I had no Guest book at my cocktail hour. Who is supposed to remind the bride to bring that?? We ran out of food during dinner, my planner somehow could not secure food servers. My biggest problem with Veronica is her lack of communication. After my wedding, Veronica and I were to have a conversation about how the weekend turned out. She NEVER called me, nor answered when I called nor responded to my email. Typical!
Behind The Scenes Inc's reply:
This was very unexpected, but and I truly don't understand where this came from. Yes the day was gorgeous, your guests had a great time, your father even congratulated me for a job well done. With traditional weddings I am at the mercy of your tribal elders and they delayed quite a bit and weren't very sure of how things should be handled. It is also hard to get things going when there are many costume changes and family entrances to deal with.
As far as vendors, they were all within the budget that you gave to me when we first met, but then closer to wedding day that budget changed quite a bit and I can't control that. Last minute a lot of items were changed and cancelled and we made do with what we had.
Also I did check on you wedding day to make sure that you were ALIVE, but I had so many last minute changes with your father and battling him so you could have what you wanted for your American reception.
Of course wedding planners are always taken for granted because what they do "Behind The Scenes" is not seen by the masses. I wish you both the best of luck in all that you do and will pray that you have a long and very wonderful marriage. -
Quality of service
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