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Reviews of Best Western Grand Seasons Hotel

4.7 out of 5 rating
4.7 out of 5 rating
2 Reviews
94% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
Weddingwire
4.7/5 2 reviews
Google
3.8/5 570 reviews
Cyndi K
Cyndi Sent on 08/08/2012
4.8 out of 5 rating
Our guests and us stayed here and we had our reception here. The only complaints were that some food was cold and the waitresses were rude to the guests when they asked for butter or more food for the family style. Everything else was great. We had amazing service with Lisa and the ladies at the front desk were so sweet! The pool area was too loud for our young song and he got scared so they actually turned off the loud splash toys until our son was able to get use to the echo and noise. I have never had such great service at a hotel before.
User2161300 Sent on 06/03/2015
4.6 out of 5 rating
We stayed here, along with our guests. The rooms were clean and comfortable. They could use a couple more handicap accessible rooms as we had our elderly grandparents there and there was only 1 fully accessible room in the whole hotel. Also would have been great if they would have a shuttle that we could have rented to drive our guests (less than 30) to and from dinner but that would have just been a nice extra perk. The biggest complaint we have is that we were given a quote for our room (bride & groom) showing that since we had so many rooms booked with guests they gave us one night free and we only had to pay for the 2nd night. However upon check out they tried charging us for both nights and we had to forward them the email they had sent us showing the one night free because they couldn't find it in their system. They did honor it but it was still a hassle that we didn't need.
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Best Western Grand Seasons Hotel frequently asked questions

The space offered by Best Western Grand Seasons Hotel for wedding events is known for:
  • Banquet Hall
  • Hotel
Best Western Grand Seasons Hotel offers the following indoor/outdoor options for weddings:
  • Indoor
Best Western Grand Seasons Hotel offers the following types of wedding events:
  • Ceremony
  • Reception
Best Western Grand Seasons Hotel offers the following services for wedding events:
  • Event Planner
Best Western Grand Seasons Hotel is recommended by 94% of couples who have used their services. Their overall rating is 4.7 out of 5 with the following breakdown: 5 in average response time, 4.8 in quality of service, 4.8 in flexibility, 4.8 in value and 4.3 in professionalism.

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