Windows on the Lake Reviews

Reviews
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.4 out of 5 rating
Awards










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Featured
Karina Sent on 07/10/20235 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Incredible Experience
I’m not sure where to start for this incredible experience. My husband and I had the wedding of our dreams at WINDOWS ON THE LAKE. When beginning to look around for venues, I did a quick Google search for places that accommodate small weddings in Long Island, NY, Windows on the Lake was the first venue I chose to peruse. I decided to call, and I knew we had found our location when I spoke with Frank (who was very quick to respond). To begin with, Frank is a kind, lovely man who genuinely wants to make your event perfect.
Danielle (the office manager) made every effort to accommodate us in every way to make it the most special...I’m not sure where to start for this incredible experience. My husband and I had the wedding of our dreams at WINDOWS ON THE LAKE. When beginning to look around for venues, I did a quick Google search for places that accommodate small weddings in Long Island, NY, Windows on the Lake was the first venue I chose to peruse. I decided to call, and I knew we had found our location when I spoke with Frank (who was very quick to respond). To begin with, Frank is a kind, lovely man who genuinely wants to make your event perfect.
Danielle (the office manager) made every effort to accommodate us in every way to make it the most special day. They were always quick to respond, making communication simple. All aspects of the contract were clearly explained, and the timeline / due dates were easy to follow. We held our reception in the stunning RAINBOW ROOM. I love that Windows on the Lake packages include the linens, plates, silverware, and glassware – we didn’t have to stress about a thing! Speaking of the packages offered, windows on the Lake has amazing options for any budget!
Honestly, everything provided exceeded our hopes and expectations. The entire planning process was so easy – made seamless by Luis Rios, our Maître; he kept us calm, in the loop, and had all operations running like a well-oiled machine. Not to mention (who is also hard-working and very professional).
The table settings were gorgeous, the drinks were perfect, and the plated meals and their presentation were outstanding; our guests are still raving about their meals and overall experience on our special day; thank you to our Captain Felix Sabando.
My Bridal Attendant Vickie Arocho was equally as incredible. She was by my side (holding my dress and bouquet), brought us food for our private moment before heading into cocktail hour, and checked in on us constantly.
For our ceremony, we were married on the pretty patio with a beautiful lake view; it rained that morning, and although it turned out to be a beautiful sunny day, the day of our event went perfectly. During the reception, the staff were amazing and kind to everyone and treated us like royalty. Our friends and family raved for weeks about how incredible everything was, saying it was the perfect mix of class and unpretentiousness. I cannot recommend this venue, and all of its staff, enough. I wish we could host more events there!
A million thanks to
Luis Rios, MaitreD
Vickie Arocho, Bridal Attendant, for sticking next to me all-day
Felix Sabando, Captain,
and everyone involved on our special day!
Karina & Frank
6-24-2023 -
Quality of service
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Mando Sent on 09/11/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My Son's Wedding
Considering the weather didn't hold up for the cocktail hour. It was a success, they handled it professionally. Great service.Considering the weather didn't hold up for the cocktail hour. It was a success, they handled it professionally. Great service. -
Quality of service
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Adriana Sent on 08/26/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bridal Assistant
Me encanto Vickie, es la asistente de novia mas dulce que hay! Tiene todo lo que necesitas el día de tu boda, está muy preparada para cualquier emergencia! Siempre estuvo pendiente de mi, si necesitaba algo y asegurarse que yo comiera y me mantuviera hidratada! 100% recomendada me quitó todo el estres el día de la boda porque me sentí en buenas manos!Me encanto Vickie, es la asistente de novia mas dulce que hay! Tiene todo lo que necesitas el día de tu boda, está muy preparada para cualquier emergencia! Siempre estuvo pendiente de mi, si necesitaba algo y asegurarse que yo comiera y me mantuviera hidratada! 100% recomendada me quitó todo el estres el día de la boda porque me sentí en buenas manos! -
Quality of service
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Melvin Sent on 08/19/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional
My wife and I loved it. They were very attentive and efficient in everything. They were active in every step we took, flexible in helping with some mishaps we had, we can simply say that it was EXCELLENT and the best decision was to have chosen this place for our wedding... Beautiful scenery, excellent service, very good staff, nice building , beautiful decorations. This place has everything for a perfect wedding. Our Master, Assistant and Captain were exceptional with the excellent treatment towards us and guests 10/10 ☆☆☆☆☆My wife and I loved it. They were very attentive and efficient in everything. They were active in every step we took, flexible in helping with some mishaps we had, we can simply say that it was EXCELLENT and the best decision was to have chosen this place for our wedding... Beautiful scenery, excellent service, very good staff, nice building , beautiful decorations. This place has everything for a perfect wedding. Our Master, Assistant and Captain were exceptional with the excellent treatment towards us and guests 10/10 ☆☆☆☆☆-
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+18 photos
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Quality of service
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Marisol Sent on 11/11/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent Vendor Experience. Don’t let Bill be your sales person
The venue was perfect! Can’t say enough about how amazing Danielle, Frank, and our Maitre D (Luis) Bridal Attendant (Vicky), and Captain. They were professional, courteous and attentive. Excellent service. Only recommendation is Do NOT let Bill be your sales person. He dropped the ball so many times, headed us to death about things he didn’t write in the contract, so there were some hiccups because of his lack of attention to detail.
We purchased their venue package (ADA photography, Fourth Generaction DJ/MC/snap photographer, James Cress Florist) amazing vendors only snafu was our flowers came with one of the wrong color roses but they took them
Back fixed the issue and re delivered. In my book, that’s great customer service. Photographer amazing and DJ and Mc kept the crowd going all night.The venue was perfect! Can’t say enough about how amazing Danielle, Frank, and our Maitre D (Luis) Bridal Attendant (Vicky), and Captain. They were professional, courteous and attentive. Excellent service. Only recommendation is Do NOT let Bill be your sales person. He dropped the ball so many times, headed us to death about things he didn’t write in the contract, so there were some hiccups because of his lack of attention to detail.
We purchased their venue package (ADA photography, Fourth Generaction DJ/MC/snap photographer, James Cress Florist) amazing vendors only snafu was our flowers came with one of the wrong color roses but they took them
Back fixed the issue and re delivered. In my book, that’s great customer service. Photographer amazing and DJ and Mc kept the crowd going all night. -
Quality of service
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Danielle Sent on 10/24/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A venue to definitely book.
Could not be happier. Attendant’s, staff, food, dj, EVERYTHING was beyond amazing. Could not be happier with the way we were all treated, the guest were treated and everything in between
Vicki and Luis will make sure your every wish is taken care of and then some. Absolutely amazing people who are so incredibly good at what they do.
The food was raves about, the music was danced to and the night was one for the memory books.Could not be happier. Attendant’s, staff, food, dj, EVERYTHING was beyond amazing. Could not be happier with the way we were all treated, the guest were treated and everything in between
Vicki and Luis will make sure your every wish is taken care of and then some. Absolutely amazing people who are so incredibly good at what they do.
The food was raves about, the music was danced to and the night was one for the memory books. -
Quality of service
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Katt Sent on 10/18/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Michael was excellent!
My fiancé and I recently sat down with Michael from Windows On the Lake/The Beach Club Estate to discuss our future wedding plans. We first looked at Windows on the Lake, but after discussing what we wanted, he suggested we look at The Beach Club Estate, as he felt we might be happier there. He made space in his schedule the next day for us to view the other venue. We found it a perfect fit for what we wanted. Michael was attentive to every detail and his foremost concern was that we find the perfect place to get married and have the celebration to follow. We couldn’t ask for a better banquet manager and look forward to having our wedding at The Beach Club Estate next year! Thanks again Michael and team for a wonderful experience!My fiancé and I recently sat down with Michael from Windows On the Lake/The Beach Club Estate to discuss our future wedding plans. We first looked at Windows on the Lake, but after discussing what we wanted, he suggested we look at The Beach Club Estate, as he felt we might be happier there. He made space in his schedule the next day for us to view the other venue. We found it a perfect fit for what we wanted. Michael was attentive to every detail and his foremost concern was that we find the perfect place to get married and have the celebration to follow. We couldn’t ask for a better banquet manager and look forward to having our wedding at The Beach Club Estate next year! Thanks again Michael and team for a wonderful experience! -
Quality of service
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Taylor Sent on 10/10/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I genuinely don't have enough good things to say about my experience with our wedding at Windows. They were the first and only venue we looked at, because we knew immediately that we wanted our wedding there after seeing the gazebo and the view of the lake. We just had our wedding this past Friday, and people are still raving about the food, the view, the service, and everything they had to offer. Our chocolate fountain was a huge hit, the cocktail hour food was incredible, my bridal attendant Chelsea was absolutely AMAZING and never let me go a minute without water, a drink in my hand, food, she was on top of it all- she even bustled my...I genuinely don't have enough good things to say about my experience with our wedding at Windows. They were the first and only venue we looked at, because we knew immediately that we wanted our wedding there after seeing the gazebo and the view of the lake. We just had our wedding this past Friday, and people are still raving about the food, the view, the service, and everything they had to offer. Our chocolate fountain was a huge hit, the cocktail hour food was incredible, my bridal attendant Chelsea was absolutely AMAZING and never let me go a minute without water, a drink in my hand, food, she was on top of it all- she even bustled my dress for me!
Michael was a dream to deal with, Danielle was always super thorough with paperwork and got me anything and everything I needed ASAP. I wish I could do it all over again, it was the most magical night of our lives! I wouldn't change a thing! -
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Candice Sent on 09/19/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My family and I had the BEST experience planning our wedding and it’s because of the entire staff at Windows on the Lake! From booking our date with Uncle Frank, to booking our vendors and extras through Michael , and everything in between with the beautiful office manager Danielle, we definitely felt like family! On the day of the wedding the entire staff were so attentive and professional. Our guests loved the beautiful views on the water and enjoyed all of the food Windows had to offer! I highly recommend this venue if you want to be put as a priority, as you should be!My family and I had the BEST experience planning our wedding and it’s because of the entire staff at Windows on the Lake! From booking our date with Uncle Frank, to booking our vendors and extras through Michael , and everything in between with the beautiful office manager Danielle, we definitely felt like family! On the day of the wedding the entire staff were so attentive and professional. Our guests loved the beautiful views on the water and enjoyed all of the food Windows had to offer! I highly recommend this venue if you want to be put as a priority, as you should be!-
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+4 photos
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Quality of service
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Ashley Sent on 10/15/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Me and my fiance are very excited to have our wedding here! We booked our appointment with Frank who was super sweet and helpful on the phone. We then met with Michael who is fantastic! Very sweet, very helpful, to the point, and hilarious I might add! He made us feel so welcome.
We ended up having our appointment on a cloudy day, yet, we were still blown away at the scenery and how beautiful the venue is. The ceremony takes place right next to a beautiful lake with an amazing view. We can't imagine how beautiful the lake view must look during a beautiful sunset! (Fingers crossed that we have a beautiful day on our wedding...Me and my fiance are very excited to have our wedding here! We booked our appointment with Frank who was super sweet and helpful on the phone. We then met with Michael who is fantastic! Very sweet, very helpful, to the point, and hilarious I might add! He made us feel so welcome.
We ended up having our appointment on a cloudy day, yet, we were still blown away at the scenery and how beautiful the venue is. The ceremony takes place right next to a beautiful lake with an amazing view. We can't imagine how beautiful the lake view must look during a beautiful sunset! (Fingers crossed that we have a beautiful day on our wedding day no 10/12/18 :) ). The venue itself is so tranquil and pretty and we went during the day. We're excited to see how it'll look with the decorations and pretty lights!
Thank you to the staff that helped us during this journey so far, we can't wait to continue working with everyone up until the big day :D!!! -
Quality of service
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Kara Sent on 08/01/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Very attentive staff, great food, beautiful lakeside ceremony.....made my wedding day perfect!!Very attentive staff, great food, beautiful lakeside ceremony.....made my wedding day perfect!!Windows on the Lake's reply:
Thank you so very much for this amazing review. THIS is what we strive for every day!! We take this completely to heart when we see our guests having a Great experience. We are so excited to have taken this memorable journey with the both of you! Sincerely, Michael -
Quality of service
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Fran Sent on 05/24/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Award Ceremony
Windows on the Lake provided a wonderful experience for our awards ceremony. Beautiful set up, delicious food, and very accommodating to what we needed. Staff was professional and helpful.Windows on the Lake provided a wonderful experience for our awards ceremony. Beautiful set up, delicious food, and very accommodating to what we needed. Staff was professional and helpful. -
Quality of service
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Michele Sent on 04/30/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing, gorgeous, fabulous reception at Windows on the Lake
Windows on the Lake hit it out of the park! They made our wedding day even more special then I could have ever imagined. We originally were set to have our big day at Beach Club Estate but was switched over to Windows due to complications at Beach Club. Needless to say we were shocked to hear a week before our big day but they stepped in and went above and beyond to work their magic! The staff was professional and were there every step of the way to make our amazing day even more perfect. I can't thank everyone at Windows on the Lake enough, it was truly magical and I felt like a princess. Special shout out...Windows on the Lake hit it out of the park! They made our wedding day even more special then I could have ever imagined. We originally were set to have our big day at Beach Club Estate but was switched over to Windows due to complications at Beach Club. Needless to say we were shocked to hear a week before our big day but they stepped in and went above and beyond to work their magic! The staff was professional and were there every step of the way to make our amazing day even more perfect. I can't thank everyone at Windows on the Lake enough, it was truly magical and I felt like a princess. Special shout out to my bridal attendant Vicky and the Maitre d', Luis for going the extra mile for not only me and my husband but for our family too. -
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Melissa Sent on 04/30/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful, clean, and great food!
Beautiful, clean, and great food!Beautiful, clean, and great food! -
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Martin Sent on 04/19/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding attendee
Absolutely great venue.
The cocktail hour food was delicious. Very attentive wait and barstaff.
Very nice outdoor area for cocktail hour.
The hall was very nice. We'll maintained . Many TV screens for photos etc.
We have attended many weddings. One of the things that stood out was the quality of the food .
Everyone at the table enjoyed everything from the salad to the entrée.
The waiter took very good care with the orders and anything additional that was needed.
I'll give this venue 5 stars.Absolutely great venue.
The cocktail hour food was delicious. Very attentive wait and barstaff.
Very nice outdoor area for cocktail hour.
The hall was very nice. We'll maintained . Many TV screens for photos etc.
We have attended many weddings. One of the things that stood out was the quality of the food .
Everyone at the table enjoyed everything from the salad to the entrée.
The waiter took very good care with the orders and anything additional that was needed.
I'll give this venue 5 stars. -
Quality of service
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Jennifer Sent on 04/10/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The service was impeccable!
I was a guest and felt that the staff made everything perfect. They really cared and paid attention to every detail.I was a guest and felt that the staff made everything perfect. They really cared and paid attention to every detail. -
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Judith Sent on 02/14/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful quinceañera party!
My daughter absolutely loved everything 🥰💗
The staff was very friendly and attentive!My daughter absolutely loved everything 🥰💗
The staff was very friendly and attentive!-
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+8 photos
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Quality of service
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Amber Sent on 12/04/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My wedding was amazing
Loved the service. The bridal attendant and staff were great!Loved the service. The bridal attendant and staff were great! -
Quality of service
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Vanessa Sent on 11/28/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Expelentes personas fueron un amor con nosotros y nuestros invitados
Excellent people, very good service. I received more than I expected if to meet people, a headache was worth it. Thank you Luis Rios MaitreD and Vickie, Bridal ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Excellent people, very good service. I received more than I expected if to meet people, a headache was worth it. Thank you Luis Rios MaitreD and Vickie, Bridal ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ -
Quality of service
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Michael Sent on 11/26/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
11/11 wedding
The entire experience was fabulous. The food was exceptional and their staff was fantastic.The entire experience was fabulous. The food was exceptional and their staff was fantastic. -
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Michelle Sent on 11/14/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Malin wedding 11/10/22
I was a maid of honor in a wedding held here. Staff was very accommodating food was great. Photographer was awesome. DJ was awesome all-around amazing place!I was a maid of honor in a wedding held here. Staff was very accommodating food was great. Photographer was awesome. DJ was awesome all-around amazing place! -
Quality of service
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Rebecca Sent on 11/13/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing wedding party!
I was a family guest of a wedding this Veterans Day 11/11/22. The staff was fantastic and attentive. The maître d’ Luis was on top of everything that needed to be done. The bridal attendant Toni was fantastic and made sure what they needed was taken care ofI was a family guest of a wedding this Veterans Day 11/11/22. The staff was fantastic and attentive. The maître d’ Luis was on top of everything that needed to be done. The bridal attendant Toni was fantastic and made sure what they needed was taken care ofWindows on the Lake's reply:
Thank You Rebecca you are very kind in giving us you're opinion we strive to make sure everyone has a awesome Event. We are hands on no temp service so we're all like Family like you. That's our little secret hands on owner and experience.
Sincerely
Danielle Ayers -
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Jon Sent on 11/12/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Outstanding service & food
Outstanding service, very nice facilities, great food.Outstanding service, very nice facilities, great food.Windows on the Lake's reply:
THANK YOU JON
For recognizing our team we at Windows on the Lake want to congratulate the both of you.
Sincerely
Anthony
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Quality of service
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Jay G. Sent on 10/22/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent Service
I must say Windows on the Lake is a beautiful and wonderful place. The maitreD Luis and the staff are top notch , professional and very attentive. They were are around to assist with smiles. I truly would suggest their services.I must say Windows on the Lake is a beautiful and wonderful place. The maitreD Luis and the staff are top notch , professional and very attentive. They were are around to assist with smiles. I truly would suggest their services. -
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Mike Sent on 10/21/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best man who had great time
I was the best man at a wedding last night and was super impressed withe the attentiveness of the MaitreD. He was a pleasure to have there keeping things wonderful as could be. Thanks again Luis!!I was the best man at a wedding last night and was super impressed withe the attentiveness of the MaitreD. He was a pleasure to have there keeping things wonderful as could be. Thanks again Luis!! -
Quality of service
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Are you interested?