Willow Reviews

30 | Pittsburgh, PA
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30 Reviews for Willow

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.8

Awards

30
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  • smox

    S · Married on 05/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Planning my wedding was so easy, thanks to Chelsea and the staff at Willow. We were able to hold my small event in the Woods Room for both ceremony and reception, and we were excited to use the balcony as a second space to let everyone have a little more elbow room (at no extra charge!).

    We needed to accommodate a wide range of dietary issues (allergies, vegan diets, dairy-free diets, and more) and Willow was extremely willing to help us coordinate a small menu of choices that could cover absolutely everyone's needs in ways that were creative and totally on-point for the lunch/brunch wedding we wanted. They also helped us plan a non-alcoholic toast with some lovely custom-made ginger beer "champagne." It's made in-house, I believe, and it was the perfect complement to a day full of fizzy sweetness.

    The getting ready space isn't large, so I'm grateful we planned ahead to get ready at home and just changed into our wedding clothes at the restaurant. But the venue space itself was gorgeous--little unique touches made it feel decorated, even though we spent nothing on decor other than centerpieces and some floral arrangements for the altar. Willow was marvelous.

    Sent on 06/15/2017
  • K

    Karen · Married on 11/07/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had my ceremony and reception at the Willow on 11.7.15. I can not say enough about how great the Willow was. All of our guests commented on how beautiful the ceremony ( the woods room) and reception ( soc. room) was. Everyone raved about the food and service. We had a dinner buffet and it was so delicious, we had guests going back for seconds. Everything went smoothly and the whole team there was easy to work with and professional. In the planning process i worked with the previous special events manager, Lindsey, the new special events manager, Amanda, and the manager and assistant manager of the Willow. They were all so friendly and accommodating. I was able to be in constant communication with them and was able to set up for the wedding the day before which made things so much easier for us. They were very flexible and great with vendors ( our florist, baker and probably a photographer if we had one). The payment set up was up front and easy. I would HIGHLY recommend this venue for anyone no matter the event. Thank you so much for making our wedding such a beautiful day and everything we could have hoped for!

    Sent on 11/29/2015
  • K

    Kristen · Married on 06/13/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This has to be the best place to have a wedding. They were so nice and accomidating. You cant beat the price ! I am so happy I had my wedding here. It was absolutly stunning. They set up everything for me.

    Sent on 07/15/2015
  • L

    Lisa · Married on 05/16/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything at Willow was perfect! The staff and services was excellent and the room is gorgeous! Perfect for a smaller wedding! Could not have been happier with everything! Everyone LOVED the food!

    Sent on 07/27/2015
  • K

    Kristin · Married on 05/09/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We couldn't be more pleased with the way our wedding turned out. Choosing Willow was a fantastic decision. Lindsey is wonderful and answered all of our questions, took care of anything we asked of her and asked us questions we hadn't even thought to ask ourselves. The staff arranged our decorations and happily took care of last minute, frazzled bride requests. The space is simply gorgeous. The food - to die for! All of our guests are still talking about how delicious everything was. All of the staff that we worked with were wonderful, and everyone went out of their way to make sure our day turned out great. Can't recommend highly enough. You will not be disappointed.

    Sent on 07/16/2015
  • MrsNiebz

    Erin · Married on 01/10/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a small intimate 56 person wedding here in early January (1 week ago). Lindsey C. wats our event planner. She responded to my inquiry and endless amount of questions very quickly, was easily accessible via email. She was there the day of and made sure everything ran smoothly. There is a small room in the basement where I was able to get dressed, Lindsey & staff made sure we had drinks upon arrival. The venue is so unique and beautiful that very little decorations were needed making it very little stress. The ceremony was in the Woods Room which has 1 wall of floor to ceiling windows overlooking a snow covered hillside. And despite not getting married in a church, I was still able to have an aisle to walk down. We were able to have an acoustic guitarist play both the ceremony & reception. Our reception was immediately following in the Soc Room which is very beautiful and has its own private bar. There is also a deck right off the room, allowing guests to go outside and smoke without having to go downstairs. Recent renovations provided us with new upstairs restrooms (great for our guests!) as well as doors on all rooms giving us privacy. We had our first dance but other than that there was no dancing, but lots of mingling. The menu had many different options and was a bit pricey but the food was amazing including the appetizers! The bar is on a consumption basis but we were able to set a predetermined limit that they make you aware of when you approach that number. The staff was very friendly and pleasant and always made sure myself and the groom had drinks. They also saved us appetizers and had them waiting at our seats. The space did not feel cramped or crowed at all. There is plenty of parking. And we were able to get some great pictures at the edge of the parking lot overlooking the snow covered woods! Over all this venue provided me with a unique, elegant, upscale wedding of my dreams for under $5500.

    Sent on 01/18/2015
  • C

    Cat · Married on 06/14/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    great food. atmosphere made my wedding beautiful

    Sent on 01/18/2015
  • A

    Ashley · Married on 05/24/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Willow was beautiful and spactious for the rehearsal dinner. Most excellent food and the room we rented was perfect!

    Sent on 07/31/2014
  • K

    Karen · Married on 04/25/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had my wedding & reception there in April 2014 & I still get compliments. The food was amazing. The ambiance was perfect. The mini grilled cheese apps were a huge hit. The staff was so wonderful & the wedding coordinator, Lindsey, made sure everything was perfect. The Soc room was perfect for the reception. We had our own bar & a little deck for people to go outside. I would definitely recommend The Willow to anyone looking for a classy venue. K.D.

    Sent on 04/15/2015
  • H

    Heather · Married on 03/08/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We recently booked a small wedding at Willow. We had an absolutely fantastic experience.
    We worked with Lindsey for our event. She was incredibly helpful, informative and friendly. Everything she promised was delivered!! Our ceremony room was perfect and the soc. room we
    booked for our reception was absolutely beautiful!! Perfect for 60 people.
    I was very nervous about how all our favors, flowers, etc were going to be set up...Lindsey and staff set everything up exactly as requested. The room looked beautiful!
    The entire staff at willow were equally friendly and helpful!! Everyone was just lovely.
    The FOOD! I never expect much quality with the food at weddings. This was the exception. We went with a buffet style dinner, the food was absolutely fantastic!!! We are still getting comments on the food. I cannot say enough....the food was just terriffic!
    Photos...Willow was very kind and allowed us the entire restaurant for pictures. They turned out beautfully as well.
    If you are thinking about a wedding or any type of event at Willow....go for it!! You will not be disappointed.
    Overall we had a fantastic experience and a beautiful wedding day at willow!!!!

    Sent on 03/17/2014
  • User3564486 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The food was excellent and the staff at Willow was awesome! Everything was perfect and so easy, simple, and elegant!

    Sent on 09/27/2013
  • J

    Jessica · event on: 08/17/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The food and service was excellent and planning it was very easy because of the quick response time from the coordinator

    Sent on 09/26/2013
  • User3577559 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Willow is one of our favorite restaurants and when I found out they host wedding receptions, I booked ours there right away. The SOC room was decorated beautifully, the food was outstanding, and the service from the wait staff and management was off the charts. We had so many compliments from our guests on how much fun they had and the great atmosphere there.
    On top of it all, Lindsey (event planner at Willow) was a dream to work with. She was very courteous, kind, organized, and worked with our needs.
    I would highly recommend Willow for your next big event. It will not disappoint.

    Sent on 10/03/2013
  • A

    Adrienne · Married on 05/25/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We were looking for a intimate venue for about 65 wedding guests. We wanted an upscale yet comfortable atmosphere and exceptional food for our guests. Willow was the best choice we could have ever made. The venue is naturally beautiful, and all we added were flower arrangements. Our guests loved that we were able to have the ceremony and reception in one location. Everyone raved about the food. Willow has always been one of my favorite restaurants, and I could not be happier with how they handled our wedding. Lindsey is so responsive to all questions and very easy to work with. Even the chef was very accomodating when we asked about some different menu choices. The wait staff and bartenders were all top notch and couldn't do enough for us. The entire staff at Willow are exceptional and made our wedding a day that we and our guests will always remember.

    Sent on 05/30/2013
  • C

    Charles · Married on 05/18/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We were looking for a place that provided the elegance needed for a wedding but could also offer people a casual and relaxed atmosphere for a luncheon. The Willow fit the bill on both accounts. The staff was great and they were able to design the room to fit our needs perfectly!

    Sent on 05/30/2013
  • User2746935 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding ceremony and our reception at Willow. We were so impressed and pleased by the incredible staff and venue. They made it so effortless for us and took care of everything including decorations and taking it all down. The event planner, Lindsey, was absolutely wonderful. She made herself always accessable for any questions I had throughout the entire process. She was very helpful and understanding. The wait staff and bar tenders were amazing. I highly recommend booking your event at Willow. It was honestly the most beautiful day and we are so greatful to have found Willow.

    Sent on 10/31/2012
  • User2745269 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Willow was an incfredible venue for a small wedding, We had around 20 people. They were professional, flexible and exceeded our expectations the day of the wedding and during the planning. Lindsey was so helpful, and made the day perfect. The food was great, out guets raved about it and there were plenty of unique places to take photos in the resteraunt.

    Sent on 10/30/2012
  • W

    Wendy · Married on 05/12/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I hosted my best friends engagement party at Willow and everything was GREAT! The staff was very friendly and accommodating making this a perfect place to host any type of event.

    Sent on 06/16/2012
  • S

    Susan · Married on 03/10/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very nice venue, friendly and professional staff. I couldn't ask for a better place for my wedding. The food very delicious, so was the dessert. Guests loved the raspberry cheesecake in particular.
    Thanks very much for making my special day a memorable one!!

    Sent on 04/18/2012
  • T

    Tracy · Married on 12/23/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The venue was absolutely lovely for our wedding size (50 people). They were extremely professional, courteous, and flexible. The service we received during the event was perfect, with the food coming out on time, the staff was extremely courteous. The planning process was easy as well, with Lindsey being very accommodating and responsive via email and phone. The food was perfect, and I received multiple compliments from my guests on the quality of the food. Overall, I couldn't have asked for anything more.

    Sent on 01/18/2012
  • E

    Erin · Married on 10/01/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was a little worried about having my wedding reception at Willow, just because it was a unique venue for a wedding reception. We had roughly 160 guests on the entire second floor of the venue and it worked out amazingly! It was a strolling dinner but there were seats for everyone.

    Lindsey, who arranged everything for us (food, seating, beverages, audio etc.) was more than wonderful. She was very responsive and detailed and I really appreciated this. The staff was so friendly and helpful, especially the bartenders.

    Overall, I couldn't have asked for a better place to have my reception. I was looking for something unique and I got just that. Willow is a beautiful restaurant and offered that quaint feeling I wanted.

    Sent on 01/19/2012
  • P

    Jennifer · Married on 08/06/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Willow Restaurant was the perfect venue for our small summer wedding! Everyone was very helpful in making our day special.

    Sent on 01/21/2012
  • User4301559 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Food was great everyone loved it. Beautiful venue perfect for a small wedding.

    Sent on 11/02/2014
  • R

    Ralyn · Married on 09/20/2014

    4.8
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The wedding reception was held at Willow, beautiful setting, lovely setup according to directions. The food was delicious and they were able to handle a few food restrictions that some of our guests had. Guests made comments about the loveliness of the space, intimate and friendly.

    Sent on 09/25/2014
  • E

    Erin · Married on 08/26/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My overall experience with Willow was excellent! The people were friendly, the food was very good and the atmosphere was everything! My wedding day was perfect. I would highly recommend Willow.

    Sent on 09/03/2017