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Quality of service
5.0 out of 5 rating
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Average response time
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
I had found a cake baker to make my wedding cake but then stopped hearing back from her. We Heart Cake Company saved me! About a month and a half before the wedding I changed to their company and could not be happier with my decision. They respond quickly to emails and are very helpful and professional. As I was planning my wedding from the mainland, I wasn’t able to try their cake so they helped me pick out flavor combinations. I ended up doing 2 tiers of red velvet cake with cream cheese filling and 1 tier of vanilla cake with cookies n cream filling. I had a buttercream for the frosting for the whole cake. They decorated the cake with ribbon based off of the color I sent them a picture of in an email and they did a great job matching the color! My biggest concern was that I wanted to have pink plumeria but couldn’t find any. They said they could always decorate the cake with the flowers at the wedding venue if I was able to find some last minute. They also presented me with options of a florist they found (they even kept me in mind at an event they went to), gum paste flowers, or said they could spray the yellow plumeria pink for me. They clearly went above and beyond for me and did get me the color plumeria I wanted for my cake! Not only that, but the cake was amazing! I don’t love cake because I find it’s often dry, and was even considering going in a different direction for my wedding dessert, but am so glad I didn’t because this cake was moist and delicious! The red velvet was my favorite. I can’t recommend We Heart Cake Company highly enough!
I had found a cake baker to make my wedding cake but then stopped hearing back from her. We Heart Cake Company saved me! About a month and a half before the wedding I changed to their company and could not be happier with my decision. They respond quickly to emails and are very helpful and professional. As I was planning my wedding from the mainland, I wasn’t able to try their cake so they helped me pick out flavor combinations. I ended up doing 2 tiers of red velvet cake with cream cheese filling and 1 tier of vanilla cake with cookies n cream filling. I had a buttercream for the frosting for the whole cake. They decorated the cake with ribbon based off of the color I sent them a picture of in an email and they did a great job matching the color! My biggest concern was that I wanted to have pink plumeria but couldn’t find any. They said they could always decorate the cake with the flowers at the wedding venue if I was able to find some last minute. They also presented me with options of a florist they found (they even kept me in mind at an event they went to), gum paste flowers, or said they could spray the yellow plumeria pink for me. They clearly went above and beyond for me and did get me the color plumeria I wanted for my cake! Not only that, but the cake was amazing! I don’t love cake because I find it’s often dry, and was even considering going in a different direction for my wedding dessert, but am so glad I didn’t because this cake was moist and delicious! The red velvet was my favorite. I can’t recommend We Heart Cake Company highly enough!
User2444463 Sent on 11/27/2015We Heart Cake Company was great to work with! According to my guest, our cakepops, macaroons and cupcakes were delicious....I wish we had a chance to taste it ourselves! But I can say our wedding cake was delicious! The presentation was just beautiful! We look forward to working with them again in the future!