Way To Go Limousine, Inc. Reviews

Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
28 reviews
92% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
28
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Jaelyn Sent on 05/19/20232.6 out of 5 rating
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Quality of service 2 out of 5 rating
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Average response time 2 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 3 out of 5 rating
Unprofessionalism during Quoting
It was so hard to even attempt to get a quote. I was interrupted multiple times trying to telling thm about the wedding. He eventually said the system shut down and would call me back. Never did. Horrible professionalism.It was so hard to even attempt to get a quote. I was interrupted multiple times trying to telling thm about the wedding. He eventually said the system shut down and would call me back. Never did. Horrible professionalism.Way To Go Limousine, Inc.'s reply:
We are sorry that you feel that way but we are having a bad internet connection today. Sorry for the inconvenience. -
Quality of service
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Adam Sent on 09/11/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fusion Trolley Was Gorgeous!
We booked the Fusion trolley for our wedding, and we could not be happier we did. The trolley was absolutely gorgeous both inside and out. The interior was elegant and comfortable and far superior to any of the other trolleys we looked at online. They were extremely accommodating throughout the entire booking process. In addition, our photographers told us that our driver - Nicholas Sawyer - was the best trolley driver they’ve had. He knew the best routes to take, knew exactly where we were wanting get to, and even personally helped the bride and guests up and down the stairs. Highly recommend!We booked the Fusion trolley for our wedding, and we could not be happier we did. The trolley was absolutely gorgeous both inside and out. The interior was elegant and comfortable and far superior to any of the other trolleys we looked at online. They were extremely accommodating throughout the entire booking process. In addition, our photographers told us that our driver - Nicholas Sawyer - was the best trolley driver they’ve had. He knew the best routes to take, knew exactly where we were wanting get to, and even personally helped the bride and guests up and down the stairs. Highly recommend!Way To Go Limousine, Inc.'s reply:
Thank you Adam for taking time out to post your experience. It was pleasure working with you as well. Nick has been a great asset to the company. Thank you for putting the word out. We appreciate your business and looking forward to doing more business with you. Please don't forget to check out out latest and the newest 40 person party bus called the Dove.
We are preparing our trolleys getting equipped with Xmas lights for the season. Check out our website for more pictures and videos about Xmas trolleys. Be the first one to rent Xmas trolleys. Thank you again. -
Quality of service
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Stephanie Sent on 12/26/20202.2 out of 5 rating
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Quality of service 3 out of 5 rating
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Average response time 2 out of 5 rating
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Professionalism 2 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 1 out of 5 rating
Missed Pick-up
We had arranged for a pick-up and a drop-off from the hotel to the venue and back after the wedding. We received a text from the pick-up driver promptly ahead of the scheduled pick-up. The pick-up was on time and everything went perfectly. We had the drop-off from the venue to the hotel scheduled from 11 to 1, and 11:15 rolled around and we still had not received a text or call from the driver saying that he was there to pick up guests to take them back to the hotel. We spent the next half an hour of our wedding on the phone with whomever was working that night, and they basically told us to "call an uber" because their driver wasn't picking up his phone. There were no other drivers available to pick-up, so most of our guests had to find their own transportation back to the hotel that night. After an hour and a half of waiting at the venue, they were able to finally find a driver who was able to take 2 trips of 6 people back to the hotel. We called them the following business day, and we were only offered a discount to use their services again, but after frustratingly negotiating that two car loads of people an hour and a half late is not fulfilling the evening service, we were agreed to reach a somewhat reasonable discount for the lack of pick-up services. We understand that things happen, but they were not prepared, did not make sure their drivers were ready to work, and were less than accommodating in resolving the problem both on the wedding night and after the fact.We had arranged for a pick-up and a drop-off from the hotel to the venue and back after the wedding. We received a text from the pick-up driver promptly ahead of the scheduled pick-up. The pick-up was on time and everything went perfectly. We had the drop-off from the venue to the hotel scheduled from 11 to 1, and 11:15 rolled around and we still had not received a text or call from the driver saying that he was there to pick up guests to take them back to the hotel. We spent the next half an hour of our wedding on the phone with whomever was working that night, and they basically told us to "call an uber" because their driver wasn't picking up his phone. There were no other drivers available to pick-up, so most of our guests had to find their own transportation back to the hotel that night. After an hour and a half of waiting at the venue, they were able to finally find a driver who was able to take 2 trips of 6 people back to the hotel. We called them the following business day, and we were only offered a discount to use their services again, but after frustratingly negotiating that two car loads of people an hour and a half late is not fulfilling the evening service, we were agreed to reach a somewhat reasonable discount for the lack of pick-up services. We understand that things happen, but they were not prepared, did not make sure their drivers were ready to work, and were less than accommodating in resolving the problem both on the wedding night and after the fact.Way To Go Limousine, Inc.'s reply:
Stephanie, we appreciate your business.
As it was explained over the phone the error occurred during dispatching the job. The second part of the job was never assigned to the driver. We are extremely sorry for it. Refund was processed right away and we were able to manage one driver to finish the job. Driver arrived 45 minutes late but even when the driver arrived he had to wait 10-15 minutes outside because the guests were not ready. Also, we offered unlimited trips.
Again, our sincere apologies Stephanie. We wish you Happy Holidays and a Blessed year ahead. -
Quality of service
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Jenna Sent on 05/03/20201.8 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 5 out of 5 rating
Brides Be Very Cautious!
Attention all brides. Do not use this company! They fraudulently charged us for an extra hour. Also they never came to pick me up from the hotel and ignored the timeline schedule. I had to walk in my wedding dress from the hotel to the church. They decided to charge us an extra $350 and insisted on fighting with me during my honeymoon. Save yourself the headache!Attention all brides. Do not use this company! They fraudulently charged us for an extra hour. Also they never came to pick me up from the hotel and ignored the timeline schedule. I had to walk in my wedding dress from the hotel to the church. They decided to charge us an extra $350 and insisted on fighting with me during my honeymoon. Save yourself the headache!Way To Go Limousine, Inc.'s reply:
Normally, people bring up complaints within 48 hours of service or post a review right away. It has been 8 months since the services has been delivered. If there was a complaint it would have been addressed or reported right away. Our driver and the Security Guard can vouch for that. We DO NOT just charge anyone any additional hour fee and why would we do such a thing?. We have been in business since 2012 and have done thousands of weddings never once we had a complaint like that.
If you read your own review, as an angry Bride, you would find any little thing to post to jeopardize the reputation. I have not found a single complaint in service. How is it possible that driver would leave you behind and would never come come. There must have been some itinerary clash. You should consult with Nicole the day of co coordinator first.
We appreciate your business. You may reach out to me directly calling the office number if you wish to discuss further. We appreciate your comment and the review -
Quality of service
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Krista Sent on 05/28/20194.6 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience!
I used Way To Go Limousine for my wedding on May 26th. I got the bliss trolley & it was excellent! They were on time, the trolley was clean, & it had wrap-around seats which I loved. The only issue was that the driver did have a hard time with the directions & we almost ended up at the wrong church! Other than that it was a great experience.I used Way To Go Limousine for my wedding on May 26th. I got the bliss trolley & it was excellent! They were on time, the trolley was clean, & it had wrap-around seats which I loved. The only issue was that the driver did have a hard time with the directions & we almost ended up at the wrong church! Other than that it was a great experience. -
Quality of service
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Brittany Sent on 09/21/20184.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I got two limo rides from the hotel to the venue, one for the girls and one for the guys, and a trolley on the way home for everyone. One nice thing was they had room for larger parties. Another thing was their prices seemed to be a lot less than other limo vendors I reached out. Granted, still think it can still be a little pricey but it was better than most places. One of the weird things was one limo driver called me the night before and was asking if I can be ready any earlier than 7:30am (which is already early) when I had booked this in advance. That was just kind of a weird thing to ask. I did not get any emails like others regarding the business going out though.I got two limo rides from the hotel to the venue, one for the girls and one for the guys, and a trolley on the way home for everyone. One nice thing was they had room for larger parties. Another thing was their prices seemed to be a lot less than other limo vendors I reached out. Granted, still think it can still be a little pricey but it was better than most places. One of the weird things was one limo driver called me the night before and was asking if I can be ready any earlier than 7:30am (which is already early) when I had booked this in advance. That was just kind of a weird thing to ask. I did not get any emails like others regarding the business going out though. -
Quality of service
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Heather Sent on 06/19/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our driver Andrew arrived early, made sure the temperature was comfortable inside, and provided great service! We had an SUV Limousine to hold our 16 person bridal party for our wedding. We fit comfortably along with flowers and props from the wedding. The vehicle came with water bottles and champagne with glasses as advertised. No compliants here!Our driver Andrew arrived early, made sure the temperature was comfortable inside, and provided great service! We had an SUV Limousine to hold our 16 person bridal party for our wedding. We fit comfortably along with flowers and props from the wedding. The vehicle came with water bottles and champagne with glasses as advertised. No compliants here! -
Quality of service
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Samantha Sent on 03/21/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We used the trolley for our wedding and it was an awesome twist on the traditional party bus. We had a positive experience and the staff/drivers were patient and awesome to work with!!We used the trolley for our wedding and it was an awesome twist on the traditional party bus. We had a positive experience and the staff/drivers were patient and awesome to work with!!Way To Go Limousine, Inc.'s reply:
Thank you Samantha for taking time out to share your experience of rental a trolley bus over traditional party buses. We value your business and take this opportunity to thank you again. -
Quality of service
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Amy Sent on 02/25/20184.4 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
We booked a sprinter limo and a stretch limo for the day. The drivers were both on time and courteous. The limos were clean and comfortable. The sprinter limo had Bluetooth and we were able to play music from our phones easily. Coordination was easy and hassle-free, even when we had to make changes the week of the wedding. Everything went smoothly and I would recommend this company.We booked a sprinter limo and a stretch limo for the day. The drivers were both on time and courteous. The limos were clean and comfortable. The sprinter limo had Bluetooth and we were able to play music from our phones easily. Coordination was easy and hassle-free, even when we had to make changes the week of the wedding. Everything went smoothly and I would recommend this company. -
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Jamie Sent on 01/08/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got married this past november and they were on time and delivered what we wanted. There were a few changes leading up to the big day and they made all the right accommodations. Excellent company to go with.We got married this past november and they were on time and delivered what we wanted. There were a few changes leading up to the big day and they made all the right accommodations. Excellent company to go with.Way To Go Limousine, Inc.'s reply:
Thank you Jamie for sharing your experience. We'll like to thank you for your business. Looking forward to do more business with you. -
Quality of service
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Rebecca Sent on 11/05/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fazh was the best! He helped me with my requests and booking was as easy as 123, literally. There was zero hassle and confusion. Everything went as smoothly as expected. The only problem was the driver mistakenly said we only had the bus for 4 hours, but the 5th hour was free. Everything was all sorted out by the time I spoke with him, I don’t know how or when that was sorted out, but I’m glad it worked out in the end. Other than that, no complaints, I would recommend booking them.Fazh was the best! He helped me with my requests and booking was as easy as 123, literally. There was zero hassle and confusion. Everything went as smoothly as expected. The only problem was the driver mistakenly said we only had the bus for 4 hours, but the 5th hour was free. Everything was all sorted out by the time I spoke with him, I don’t know how or when that was sorted out, but I’m glad it worked out in the end. Other than that, no complaints, I would recommend booking them.Way To Go Limousine, Inc.'s reply:
Thank you Rebecca for taking time out to share your experience. It has been a pleasure doing business with you. Looking forward to working with you in the future. Thank you again. -
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Susan Sent on 04/20/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We definitely recommend Way To Go Limo. They were so helpful, nice, professional, and the limo was SO clean. Todd, our driver, was so nice and a lot of fun. Fej, the owner, was also great. He met us where they keep the fleet so we could see inside the vehicles and decide which one we wanted.We definitely recommend Way To Go Limo. They were so helpful, nice, professional, and the limo was SO clean. Todd, our driver, was so nice and a lot of fun. Fej, the owner, was also great. He met us where they keep the fleet so we could see inside the vehicles and decide which one we wanted.Way To Go Limousine, Inc.'s reply:
Thank you Susan for taking time out to share your experience. It was a pleasure meeting and of course a pleasure doing business with you. Than you for being such a great customer. Looking forward to hearing from you again.
Way To Go
Management. -
Quality of service
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User2654066 Sent on 06/20/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing transportation company. The party bus was clean and very well maintained. The driver was super courteous, on time, even a few minutes early, and an excellent driver. Reservations representatives were courteous and very professional. I would recommend Way to Go Limousine to everyone.Amazing transportation company. The party bus was clean and very well maintained. The driver was super courteous, on time, even a few minutes early, and an excellent driver. Reservations representatives were courteous and very professional. I would recommend Way to Go Limousine to everyone. -
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Kevin Sent on 01/11/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Way To Go did an OUTSTANDING job on our September wedding. We were looking for a large, white party bus to fit our very large wedding party. Their bus was top of the line; clean look, smooth ride, quiet, and had all the bells and whistles. We also needed a second SUV limo to transport family members, and W2G upgraded us for free.
We researched SEVERAL party bus/limo vendors and all seemed to have a high number of negative reviews. W2G had virtually zero, and after hiring them, its obvious why. After exchanging emails, which were responded to almost immediately, we visited W2G's Palatine office. We took a look at the vehicles and discussed pricing. Based on that positive experience, we hired W2G that same day.
W2G provided first class service. I would and do recommend them to friends looking for a limo vendor. And one example of how W2G goes above and beyond, my grandmother realized she left her purse in the limo about an hour after the service ended. The driver drove all the way back to our venue to return the purse. Thank you, W2G.Way To Go did an OUTSTANDING job on our September wedding. We were looking for a large, white party bus to fit our very large wedding party. Their bus was top of the line; clean look, smooth ride, quiet, and had all the bells and whistles. We also needed a second SUV limo to transport family members, and W2G upgraded us for free.
We researched SEVERAL party bus/limo vendors and all seemed to have a high number of negative reviews. W2G had virtually zero, and after hiring them, its obvious why. After exchanging emails, which were responded to almost immediately, we visited W2G's Palatine office. We took a look at the vehicles and discussed pricing. Based on that positive experience, we hired W2G that same day.
W2G provided first class service. I would and do recommend them to friends looking for a limo vendor. And one example of how W2G goes above and beyond, my grandmother realized she left her purse in the limo about an hour after the service ended. The driver drove all the way back to our venue to return the purse. Thank you, W2G. -
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Dwayne Sent on 12/16/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely! We will highly recommend this company.
They have really added a value to our Wedding. Great Job Guys.
Things I've really liked about Way To Go was they are very easy to work with. I didn't feel pressurized at any point from beginning to the end and I think it was the best party bus rental I have ever had in a long time. I came across this company while driving down on Dundee Road in Palatine. Amazing fleet. They also have a real nice Pink Hummer. I think I am going to do the Pink Hummer rental for my daughter. She will be real amazed.
Great customer service people. The driver Todd showed up about 20 minutes before the pick up time he kept himself real professional and relaxed. Driving skills were excellent. We rented 40 passengers party bus or what they call it a limo bus, it was just amazing.
Go, What To Go!!!
Thank you Guys for offering such a great service. Great Team.Absolutely! We will highly recommend this company.
They have really added a value to our Wedding. Great Job Guys.
Things I've really liked about Way To Go was they are very easy to work with. I didn't feel pressurized at any point from beginning to the end and I think it was the best party bus rental I have ever had in a long time. I came across this company while driving down on Dundee Road in Palatine. Amazing fleet. They also have a real nice Pink Hummer. I think I am going to do the Pink Hummer rental for my daughter. She will be real amazed.
Great customer service people. The driver Todd showed up about 20 minutes before the pick up time he kept himself real professional and relaxed. Driving skills were excellent. We rented 40 passengers party bus or what they call it a limo bus, it was just amazing.
Go, What To Go!!!
Thank you Guys for offering such a great service. Great Team. -
Quality of service
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Jennifer Sent on 11/02/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Driver was very nice and so was out party bus. They were on time and very professional.Driver was very nice and so was out party bus. They were on time and very professional. -
Quality of service
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Jacque Sent on 10/23/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We hired Way to Go Limousine for our October 10th wedding, and we were very impressed! They were on-time, professional, and the limo was very clean. I would recommend them to anyone looking for reliable transportation on their wedding day!We hired Way to Go Limousine for our October 10th wedding, and we were very impressed! They were on-time, professional, and the limo was very clean. I would recommend them to anyone looking for reliable transportation on their wedding day! -
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Michael Sent on 07/04/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Faz was great! I love these guys. They were super professional and understanding. It was my daughter's 8th birthday so I wanted to surprise her with a limo and faz was excellent. Our driver was very courteous and pleasant. Very nice person. Thank you guys for making my daughter's birthday very special. See you next year, she's already said she wants another limo for het next party.Faz was great! I love these guys. They were super professional and understanding. It was my daughter's 8th birthday so I wanted to surprise her with a limo and faz was excellent. Our driver was very courteous and pleasant. Very nice person. Thank you guys for making my daughter's birthday very special. See you next year, she's already said she wants another limo for het next party. -
Quality of service
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Sherri Sent on 07/04/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Faz was fantastic. He was early to pick up, very accommodating. He answered my calls immediately. I will absolutely call again. Car was clean and beautiful. Thanks for cold waters.Faz was fantastic. He was early to pick up, very accommodating. He answered my calls immediately. I will absolutely call again. Car was clean and beautiful. Thanks for cold waters. -
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Angela Sent on 06/22/20144.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
I purchased a living social deal for Way to Go Limousine for 4 hours of limo service and am so glad I did! Our driver, Tom, was 10 minutes early and was very professional. He was very flexible and offered to help us with whatever we needed. I called them to confirm everything the morning of the wedding and everything went smoothly. Even though we had a 14 person limo and I had 14 people in the bridal party, it was a tight squeeze. It also took a while for the air conditioner to cool the limo down, but once we started moving it cooled down quite a bit. Overall, it was a fantastic deal and I was so glad I splurged on the limo for the wedding!I purchased a living social deal for Way to Go Limousine for 4 hours of limo service and am so glad I did! Our driver, Tom, was 10 minutes early and was very professional. He was very flexible and offered to help us with whatever we needed. I called them to confirm everything the morning of the wedding and everything went smoothly. Even though we had a 14 person limo and I had 14 people in the bridal party, it was a tight squeeze. It also took a while for the air conditioner to cool the limo down, but once we started moving it cooled down quite a bit. Overall, it was a fantastic deal and I was so glad I splurged on the limo for the wedding! -
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Cella Sent on 06/19/20144.2 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4 out of 5 rating
My 4th experience with WTG .My Special day (Birthday) made even more special. Very Professional, Great value ,Easy booking,Everything Clean inside & outside the limo, cooperative & Operative drivers.
Small occasions Or big occasions they seem to understand the meaning of customer service, and understand what clients want, which sums up their awesome quality of service.
highly recommendable ,once tried never thinking of something wayyyy better than the way to go limousine.My 4th experience with WTG .My Special day (Birthday) made even more special. Very Professional, Great value ,Easy booking,Everything Clean inside & outside the limo, cooperative & Operative drivers.
Small occasions Or big occasions they seem to understand the meaning of customer service, and understand what clients want, which sums up their awesome quality of service.
highly recommendable ,once tried never thinking of something wayyyy better than the way to go limousine. -
Quality of service
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Tanya Sent on 06/17/20144.2 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5 out of 5 rating
WTG Limo provided 3 limo's for our wedding on 6/1/14. One to bring the girls to the ceremony, one to bring the entire bridal party from the ceremony to the reception, and one to bring bride & groom from the reception to the hotel. I will start with the complaint. It was a hot day and the air conditioning in the stretch SUV (2 of the 3 rides) did not work well. MAYBE 2 of the vents actually blew air, the rest had nothing coming out. When you have a group of people in tuxedo's and girls with makeup on a hot day, this is NOT a good combo. We were less than pleased with that, and as summer is now upon us we would advise making sure these items work. Aside from that, the drivers were on time, polite, and accommodating. We had champaign in our limo after the ceremony with enough glasses for everyone. Coordinating our schedule with them was easy and they were very responsive to our emails and phone calls. We even met with them months prior to see the quality of their limo's. We got what we felt was more than fair pricing. When the overall final service/product delivered doesn't meet your expectations, that is a major blow to all of the positives that came beforehand. I would recommend them, but I would suggest you be diligent in making sure everything works.WTG Limo provided 3 limo's for our wedding on 6/1/14. One to bring the girls to the ceremony, one to bring the entire bridal party from the ceremony to the reception, and one to bring bride & groom from the reception to the hotel. I will start with the complaint. It was a hot day and the air conditioning in the stretch SUV (2 of the 3 rides) did not work well. MAYBE 2 of the vents actually blew air, the rest had nothing coming out. When you have a group of people in tuxedo's and girls with makeup on a hot day, this is NOT a good combo. We were less than pleased with that, and as summer is now upon us we would advise making sure these items work. Aside from that, the drivers were on time, polite, and accommodating. We had champaign in our limo after the ceremony with enough glasses for everyone. Coordinating our schedule with them was easy and they were very responsive to our emails and phone calls. We even met with them months prior to see the quality of their limo's. We got what we felt was more than fair pricing. When the overall final service/product delivered doesn't meet your expectations, that is a major blow to all of the positives that came beforehand. I would recommend them, but I would suggest you be diligent in making sure everything works. -
Quality of service
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Christina Sent on 05/22/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My wedding is in October but I wanted to write a review now about the great service I've had just in planning the transportation. Faz is extremely helpful and accommodating. I booked the stretch Hummer and it is the best price I have seen after much research. After booking, I promptly received an email confirming my reservation. This has been the easiest part of planning the wedding and has gotten me even more excited for the big day!! I will be sure to review again after my wedding but I know it's going to be another five stars if it is anything like the great customer service I've already experienced.My wedding is in October but I wanted to write a review now about the great service I've had just in planning the transportation. Faz is extremely helpful and accommodating. I booked the stretch Hummer and it is the best price I have seen after much research. After booking, I promptly received an email confirming my reservation. This has been the easiest part of planning the wedding and has gotten me even more excited for the big day!! I will be sure to review again after my wedding but I know it's going to be another five stars if it is anything like the great customer service I've already experienced. -
Quality of service
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Janene Sent on 05/16/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Their service was awesome!! Definitely would recommend them to others. They were on time, the pricing was great (even included a fully stocked bar for the wedding party), great communication beforehand.Their service was awesome!! Definitely would recommend them to others. They were on time, the pricing was great (even included a fully stocked bar for the wedding party), great communication beforehand. -
Quality of service
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Courtney Sent on 04/23/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
When I called in I spoke to a gentleman named Faz, he was very helpful and flexible when arranging transportation for my bridal party and myself. We had an excellent time and the driver was funny and just made it an even better experience. I have used this company before for several other occasions. My sons prom, a birthday party for my daughter and a quinceañera. I have never received anything but exceptional service, great prices and outstanding drivers with great attitudes. For my daughters birthday they even came with balloons and took the 8 teenage girls to the hotel where we had a swim party. They never seemed annoyed that the girls were loud and goofing around.
I would definetly use them again and recommend them. Thank you Way To Go Limousine for providing outstanding services my friends and family.When I called in I spoke to a gentleman named Faz, he was very helpful and flexible when arranging transportation for my bridal party and myself. We had an excellent time and the driver was funny and just made it an even better experience. I have used this company before for several other occasions. My sons prom, a birthday party for my daughter and a quinceañera. I have never received anything but exceptional service, great prices and outstanding drivers with great attitudes. For my daughters birthday they even came with balloons and took the 8 teenage girls to the hotel where we had a swim party. They never seemed annoyed that the girls were loud and goofing around.
I would definetly use them again and recommend them. Thank you Way To Go Limousine for providing outstanding services my friends and family. -
Quality of service
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