B2 Bistro + Bar Bayville Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.3 out of 5 rating
4.3
Good
41 reviews
Recommended by 86% of couples
-
Quality of service 4.4 out of 5 rating4.4
-
Average response time 4.2 out of 5 rating4.2
-
Professionalism 4.2 out of 5 rating4.2
-
Value 4.4 out of 5 rating4.4
-
Flexibility 4.3 out of 5 rating4.3
+12
User photos
-
Peter Sent on 05/13/20255 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best wedding ever
I had my wedding a week ago at b2 and I have to say it was the best decision I ever made when picking a location for my wedding .the ceremony, cocktail hour and reception were all in one location.
The best selling point to the package was the bridal sweet that's right on the property.1 large room with mirrors and chairs to do hair and makeup a kitchen area with a table and a lounge area with chairs and couches and a large bathroom for all the girls to get ready in .
Sam who was our matre D, turned our wedding vision into a reality.she blew our expectations away with how she decorated not only the reception but the whole property very clean cut and elegant was the feed back from every person , everyone loved the way she decorated our wedding. She also made us feel right at how and was there for us every step of the way .
The food for the cocktail hour and reception had nothing but excellent feedback from our guests . The short ribs and the skirt steak kabobs with feta and pasta station were a few of the favorites as well as everything else.
The wait staff and bartenders also did an amazing job in which everyone had nothing but nice things to say about them .
All in all it was an A+++ my best decision I made to create memories that will last a lifetime and I have to thank Sam and B2 for making it all possible..-
-
-
+11 photos
-
Quality of service
-
Jane Sent on 10/05/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The BEST wedding venue!
My daughter and son in law had their wedding there on September 22, 2024! I really don't know we're to begin, Sam, the wedding coordinator was AMAZING! She just couldn't do enough and on point for everything. The food was spectacular!! Guests were constantly coming up to us saying everything was perfect!! Definitely recommend 👌🏼 👍🏻 -
Quality of service
-
Kelly Sent on 12/27/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stunning Views, Amazing Food!!
My husband and I recently got married at Martell’s and had such an amazing experience. Martell’s happened to be the first venue we looked at (out of 9) and no other venue lived up to what we had saw in Martell’s. Kristin, the on site coordinator, was so wonderful to work with and so accommodating to any requests we had. She is super responsive and so friendly and outgoing that it made everything easy. This venue has so many amenities included in the cost which helps with coordinating. The venue is absolutely stunning and the food is absolutely amazing (still craving the bacon wrapped scallops). They give you so many great food options, your guests will never go hungry!! -
Quality of service
-
Daniel Sent on 10/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautifully decorated and the food was outstanding!!!
We had a winter wedding and the sunset over the water was marvelous. The staff is accommodating. You can’t beat having your wedding at Martell’s!!!! -
Quality of service
-
Alexa Sent on 10/04/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Ever since I was a little girl I dreamed of getting married at a venue exactly like The Waters Edge. You simply cannot ask for a better setting/backdrop for your wedding. We dealt with Kathy for the most part and she is so accommodating, helpful, knowledgeable, etc. she listened to everything we wanted and added some suggestions which were amazing. P took care of everything for us by decorating the venue perfectly and making sure I had everything I needed all night. The food was INCREDIBLE. We come to the restaurant a lot and my husband and I love their calamari appetizer. Once they found that out, they gave my husband, myself and even my dad a plate at our dinner. It was a sweet extra touch on their behalf. Cocktail hour was amazing and dinner was equally as perfect. Our guests left full and in love with the food. Our dessert bar was a huge hit and people were lined up waiting. Besides Our cake they included a chocolate fountain with goodies and we added an additional ice cream bar which was totally worth it. Everything was perfect and we highly recommend this venue to everyone looking. You will not be disappointed. -
Quality of service
-
Brooke Sent on 08/18/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married last month and we cannot speak enough of how wonderful everything went! We planned everything in just TWO months. Jenna and Kathy were beyond accommodating with our Monday evening wedding. What sold me was the beautiful ceremony views, the windows around the room and their unique bridal suite. It is actually an old shed converted to a mini apartment, it was the perfect spot to get ready the day of! The food was delicious, the staff was professional and the venue is hands down one of the beautiful places in NJ. -
Quality of service
-
Megan Sent on 06/21/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I had our wedding here in June of 2017, and it was an absolutely perfect day! From the gorgeous ceremony space and bridal suite, to the accommodating staff and the delicious food, our guests cannot stop raving about our wedding! Thank you so much to the staff, especially Jenna, Kathy, Carissa and Ed, who made sure that our day was nothing short of a fairy tale! -
Quality of service
-
User2515313 Sent on 01/23/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My fiancé and I wanted to get married on a beach. We went to a few venues that could provide a ceremony and reception on the beach, and their prices were astronomical. Water's Edge was the perfect affordable solution, while it may not be the beach, it is a beautiful substitute. I'm so happy we booked here. Our coordinator knows exactly what to expect, and has accommodated to us. She is quick to answer questions, and hasn't made me feel like an annoyance. -
Quality of service
-
Chelsea Sent on 07/30/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Over a year ago my husband and I found Waters Edge through a friend who had previously worked there. When we went to look at the venue it was merely a construction site. We met with Kevin that day. He gave us a quick tour and showed us pictures of what the venue was going to look like. He reassured us that everything would be beautiful…and it is that and more! We knew it would be a risk to book our wedding venue sight unseen but we would do it all over again in a heartbeat!
We are so thankful that we trusted the staff at Waters Edge to give us the wedding day of our dreams! This venue is absolutely PERFECT in every way. All of our wedding guests were blown away by the quality of the service, food, and how beautiful both the ceremony and reception were. Jenna and Mayra were there from the beginning and helped us plan the perfect day. They coordinated everything on our wedding day and made it worry free!
The staff at Waters Edge delivered on every aspect of our wedding. They went above and beyond and exceeded our expectations from the beginning to the end of our event! We really couldn’t have asked for anything more! Everything we had discussed with Mayra and Jenna during our meetings prior to the wedding was executed perfectly! Our ceremony was held outside and it was beautiful and romantic with the water as our backdrop. During our reception, the servers and bartenders were more than accommodating! They were friendly, professional, and couldn’t do enough for us….one of the bartenders even brought me drinks so I didn’t have to leave the dance floor! The staff at the Waters Edge really made my husband and I, along with all of our guests feel so special!! This venue is unique and classy---so many of our guests complimented saying what a wonderful time they had and what a perfect day it was! I would recommend this venue again and again! They made our wedding day perfect, memorable, and STRESS FREE!
-
Quality of service
-
Caroline Sent on 07/30/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We held our Wedding at Waters Edge in July, 2014. We were extremely happy with all of the help beforehand, as well as the actual event. Mayra was our coordinator and took care of everything for us, down to the last detail. She, as well as other staff we interacted with, was wonderful. I would recommend her, the staff and Waters Edge to anyone who asked. The food was excellent and the venue was very clean and well taken care of. The rebuilt Waters Edge was the best choice for us as it suited everything we needed for our 90 guest wedding, even the kids were pleased with their dinners! We used the outdoor space for our ceremony and were quite happy with the look once all was set up. The only thing I didn't like about our Wedding and Party was that it had to end! -
Quality of service
-
Martina Sent on 07/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Waters Edge was the ULTIMATE place to have our wedding. We booked our ceremony long before we knew what the venue would look like. Unfortunately, Waters Edge suffered the devestating effects of Super Storm Sandy and we loved the location so much that we took our chances. The staff, service and food on our wedding day was PHENOMENAL. They were attentive to every need and detail. As a bride, I had absolutely no worries. My guests are still raving about our day. It has been said, " Our wedding will be what all other weddings will be compared to in the future!" Spectacular place, spectacular people, spectacular food! Five Stars, Hands Down! -
Quality of service
-
Megan Sent on 07/18/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Made my day amazing...food was amazing...staff was awesome! Couldn't have asked for a better day! -
Quality of service
-
Jessica Sent on 07/17/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If I could give The Waters Edge a 10 star review I would! With quick professional responses at all times, the event coordinators were able to help me plan my wedding while the venue was being built! We went blindly into booking the venue after Sandy but with thier amazing reputation and unbelievable staff, I felt comfortable in booking my wedding based on thier word and it was by far the best decision I could have made! It was the wedding of my dreams. Myra and Jenna, the event coordinators, excel at thier jobs and take true pride in every event. In fact, I found that every member of staff at the venue had this mentality and took every effort into meeting our needs. If you are looking to book a venue with the perfect location and the best service possible, book the Waters Edge; you will not be disappointed! Thank you again for a wonderful stress free day! -
Quality of service
-
Maire Sent on 01/05/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I could not be more pleased with Waters Edge. Everything was perfect. They have rebuilt so beautifully after being destroyed by Sandy. The entire facility is brand new.
There is a bar area attached to the main dinning room that was used for Cocktail hour. Inside it has a beautiful fish tank. They were also able to set up the bar TVs to run an updating Instagram feed of my wedding. That way guests were able to take photos of the event and publish them instantly to the televisions. I'm also told that there is a large projector screen that would be in the dinning room and project during an evening reception. There was just to much beautiful sunlight pouring in through the windows during my afternoon reception for the projector to work. They also suggested having Twitter on the screen to live tweet the wedding. They were willing to work with what I wanted for my wedding.
Another way they proved very flexible was when my photographer set up a photo-booth. He surprised me with the photo-booth as a wedding gift so I had not told Waters Edge. It didn't phase them at all. They simply set up the space and accommodated the photographer. It was a fantastic day.
The food was delicious! I had a buffet lunch at my wedding but there was nothing simple about the food. The Ahi Tuna appetizers were to DIE for! The lobster ravioli were fantastic! The prime rib carving station was phenomenal! Their food is delicious.
The space was perfect as well. Each table was laid out beautifully. The two outside walls were covered with large windows that overlook the bay. There are two large docks that stretch out over the water. My photographer was able to get beautiful sunset photographs.
I would recommend Waters Edge to any couple who is looking for a venue on the water with great food and a beautiful facility. My reception was perfect. It is a day I will never forget. -
Quality of service
-
Pamela Sent on 03/16/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The service day of was awesome! All personnel were always within reach and always attentive to all my needs. There wasn't anything I asked that wasn't taken care of immediately. The room was beautiful.
The food was delicious and beautifully presented as were the hors- d'oeuvres. Everyone was impressed with both the restaurant and the service. It was a perfect day. You accommodated my dauther with a nice tasting and the menu and choices were great. Thank you for everything! -
Quality of service
-
Amanda Sent on 03/06/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding was beautiful. As a local living at the Shore year round we chose a Winter wedding on purpose. We still had the room on the Bay, we still took pictures on the dock at sunset and what was great was how we felt like we had the whole restaurant to ourselves. Jacquelyn is wonderful to work with as she took over the planning for me and gave me great advice on how to manage my own wedding without stress. The day of the wedding was great as everything promised was there and then some. The staff, the bartenders, the chef -- ALL AMAZING! Thank you! -Amanda -
Quality of service
-
Cassie Sent on 10/27/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Martell's Waters Edge was great! All of our guests raved over the food and the entire ceremony & reception went off without a hitch! -
Quality of service
-
Laura Sent on 10/26/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
All of the employees were great to my husband and I and our guests. The setting was perfect, the food was phenomenal, and we couldn't have asked for a more perfect wedding! -
Quality of service
-
Lisa Sent on 04/13/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely beautiful location with a wonderful staff and great food. Everyone enjoyed the sit down dinner. We had the ceremony and the reception here. Due to inclement weather, we had to take the ceremony inside at the last minute. They made all the adjustments and had our indoor ceremony location beautifully decorated and ready to go. Truely a knowledgable and professional staff. Thank you Martell's for a wonderful evening!!!! -
Quality of service
-
Dana Sent on 08/12/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Martell's made my wedding reception a dream come true. Lorraine was a blessing and helped my husband and I with everything. She was very flexible when it came to little things that we wanted. The food was delicious and the reception was a hit with guests. My family is still getting calls about the scrumpious crab cakes. I would recommend Martells to anyone getting married! -
Quality of service
-
Dina Sent on 08/23/20144.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Like other reviewers we found the new and improved Water's Edge online last summer 2013 and when we visited it still was under construction from the devastating effects of Hurricane Sandy. We took a chance because my daughter and her fiance loved the setting and wanted something on the water. We liked the plans they showed us for the new reception hall and put down a deposit saying we'd be back in the fall to see the finished product.
Both sets of parents along with the bride and groom visited in November and we were delighted with what we saw and it exceeded our expectations. We met with owner, John, as well as wedding planner, Mayra & Jenna on several occasions. They gave us names of local vendors for hotels, guest buses, hairdressers, florists,etc since we were not from the area.They were extremely responsive to all the questions I, as the mother of the bride had, and we had many. They took a personal interest in the planning and we were thrilled to hear they included the champagne toast, the cake, the silk floral arrangements, the table linens, and a hand-carved lighthouse for the wedding envelopes. They also offered to show #pictures during the cocktail hour if we wanted.
The food was excellent and we received many a compliment from our guests about the dinner buffet and the location. Jenna was right there for the rehearsal, and in the hours before the event started, and all evening to guide us through the formalities. All went smoothly and they worked very hard to make it a perfect evening. The weather even cooperated as we had an 80 degree, low humidity, low wind evening for the ceremony. The weather was so nice that we ended up having the entire cocktail hour outside.
I would definitely recommend this place to others and I' hoping that when my youngest daughter gets married that she, too, will have her wedding here. Kudos to John, Myra, Jenna, the other owners, and the staff in helping to make this a very special evening for our family and friends. -
Quality of service
-
Matthew Sent on 03/16/20134.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had an amazing time at Martell's Water's Edge. The food was incredible, the place was beautiful, and the professionalism of the staff was fantastic. We couldn't have had a more perfect wedding day. Our guests repeatedly tell us that this was the best wedding they've been to and rave about what a perfect location this was. Having the ceremony on the pier was absolutely beautiful and the decorating by the staff was exactly what we wanted. -
Quality of service
-
Sommer Sent on 03/09/20124.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
The staff at Martell's was amazing! Everything was perfect! They went above and beyond to accommodate every single guest. -
Quality of service
-
Wendy Sent on 10/27/20114.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were both extremely happy with the service from Martell's Water's Edge. They did everything to make it the most special day of our lives. I was also very happy with the outstanding service from the whole staff since they do weddings so often but still made sure it was a special event for all our guests. The guests went on and on about how great the food was, how nice the view was and what a nice venue it was. -
Quality of service
-
Cassandra Sent on 11/20/20154.7 out of 5 rating4.7
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
My wedding at Water's Edge was more beautiful than I could have imagined and everything I could have dreamed of! I'm so happy I chose Water's Edge for my special day. Vanessa, the wedding coordinator at Water's Edge, did everything I asked for and made my all visions come to life. We had our ceremony outside in the garden overlooking the water, and then our reception inside in a beautiful room overlooking the water on all sides of the room. It was absolutely perfect. -
Quality of service
-
Sara Sent on 06/26/20144.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Everyone at the waters edge was amazing. The staff was professional and kind. The food was delicious AND there was ALOT of food. And the view was the best part. It was gorgeous and made our picture perfect! -
Quality of service
-
Kristen Sent on 06/25/20124.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We just got married at Watersedge and I couldn't have picked a better venue! Everyone is still raving about the food and service and the overall experience..Everyone had a blast and thought it was perfect. The staff was professional and very flexiable with any thoughts and ideas I had. My wedding couldn't have been more perfect and I would highly suggest the venue to any bride who wants excellent food, a comfortable atmosphere and a beautiful setting to get married outside on the water! Thank you guys for making our day perfect! -
Quality of service
-
Colleen Sent on 02/11/20124.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Excellent place with fantastic food. -
Quality of service
-
Amie Sent on 08/29/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful waterside venue with great views and amazing food
We had an amazing wedding here. The facility and grounds are gorgeous and well kept. The on-site bridal suite was a very welcome amenity. Also, the food was sooo good. Everything tasted fantastic. The staff were attentive and helpful. -
Quality of service
-
Nicole Sent on 10/29/20144.6 out of 5 rating4.6
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
All staff was extremely kind, willing to cater to the guests and very welcoming.
What a fabulous time ! -
Quality of service
-
Danielle Sent on 08/28/20174.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Water's Edge was a beautiful venue and my day was absolutely perfect. Kathy the maitre d was incredible. So organized and accommodating to my needs. We had a larger wedding so we need extra tables and chairs. The wait staff was very efficient and well mannered. I had a bridal attendant that brought me drinks all night and made sure I was taken care of amidst all the busy conservations and pictures. The food was excellent. Highly recommend the steak, crab cakes and lobster pasta.
My one issue was that we wanted to continue the party and have our guests meet us outside at the tiki bar after the wedding was over. The bar manager outside was not pleasant to deal with and explained it was an "unwritten rule" of his not to allow weddings outside after. Well, this is one of the reasons we chose the venue so we were a little dissapointed in how that was handled. Otherwise, everything was excellent. -
Quality of service
-
Millie Sent on 02/13/20114.3 out of 5 rating4.3
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 2.5 out of 5 rating2.5
-
Flexibility 4 out of 5 rating4.0
Overall Happy... Thanks to the staff -
Quality of service
-
Jill Sent on 12/23/20094.3 out of 5 rating4.3
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Martell's Water's Edge is a beautiful place to get married and have your reception. Even though it rained right through my reception we got some really nice pictures outside. They even have a nice outside venue for the ceremony. I couldn't use it on June 20th, but it was almost finished. I would definetly recommend it!!!! -
Quality of service
-
Kristen Sent on 11/20/20143.9 out of 5 rating3.9-
Quality of service 4 out of 5 rating4.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 3.5 out of 5 rating3.5
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
Waters Edge is a beautiful place to have a Wedding at and has a added bonus by overlooking the bay. The ceremony garden/ dock was a beautiful place to hold the ceremony, and loved the way the decor turned out for the reception. The food for the most part was incredible, and the feedback from my guest was that the cocktail hour food was amazing, but the dinner food fell short of what we expected, half of my guest complained that the food was cold by the time they received it or their chicken marsala had no marsala. This really disappointed me, because we raved about the food to our guest prior to the wedding, our tasting was out of this world we weren't expecting this flaw. but set aside from all of that We had such a great time at the Waters Edge and the staff was wonderful to us. Thank you Waters Edge! -
Quality of service
-
Lauren Sent on 02/26/20123.7 out of 5 rating3.7
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 3 out of 5 rating3.0
-
Flexibility 4 out of 5 rating4.0
Although I liked the location of our wedding, I wasn't that thrilled with the service we recieved. They didn't seem that helpful throughout the planning process, and about 4 months before the wedding, the consultant I had first met with left the company- but noone contacted me to let me know. Every thing did go pretty smooth on the big day-my only complaint was that I didn't think there were enough appetizers at cocktail hour & I felt as though guests were left hungry. If you book there I would recommend getting extra. Overall though, the room was beautiful, waitstaff & bar was attentive, and the dinner was excellent. -
Quality of service
-
Jennifer Sent on 10/12/20083.2 out of 5 rating3.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 2 out of 5 rating2.0
-
Value 5 out of 5 rating5.0
-
Flexibility 2 out of 5 rating2.0
Our wedding was absolutley beautiful at Martell's Water's Edge. The food is amazing, and the service was great. We got married on the dock there, which was absolutley beautiful!
I do have a complaint, the woman we dealt with for all the arrangements was horrible. Lorraine Antoinelli! She was rude, and completley lost. She had no idea what was going on and tried to blame it on everyone else. If you do choose to use Martell's I suggest you talk to someone else instead of Lorraine. She was rude to my mother, and than later said she didn't know it was my mother (but why was she being rude to anyone). She made us cut the cake, with out telling the DJ we were doing it, so no one even knew. Overall it didnt ruin our day, because the food, our DJ, and everyone else was great!!! -
Quality of service
-
Robert Sent on 07/19/20122 out of 5 rating2.0
-
Quality of service 2.5 out of 5 rating2.5
-
Average response time 1.5 out of 5 rating1.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 2.5 out of 5 rating2.5
-
Flexibility 3 out of 5 rating3.0
When we first met with the manager of this facility, we were greatly encouraged by **his** professionalism, flexibility and value to meet our needs given a limited time frame. Unfortunately, when we met with who our maître de was to be, it was the beginning of a downward spiral.
After filling out whatever paperwork to begin the contract, in an email from her the very next day, she refers to my now wife by a different first name! Can't she read the contract, let alone remember our names?!? She didn't go out of her way for anything. When we left messages for her, it took two to three days for her to return our calls.
Fast forward to the day of our ceremony.... Our maître de comes dressed like she was lounging around the Tiki bar; not a spot of business attire, no makeup or anything. When I addressed the manager who we met in the beginning about this, his response was "what's wrong with her attire?" Seriously??!!
To make matters worse after we get through our ceremony and walk out from the courtyard, she proceeds to bring my wife & I, along with the bridal party, through an wet, dank & moldy alley behind the place where there's cut up fish and other "stuff" that nearly made everyone of us lose our appetites; and my wife & I were hungry from the nervousness of the day.
To add insult to injury this unprofessional, inexperienced woman decides to be all the more spiteful to us because we complained about her by serving up *our* layer of the wedding cake to our guests. She tried to justify herself by saying "It wasn't in the contract" when we know full well we said it to her in one of the three meetings with her, she just never wrote that down. How does any wedding catering/banquet facility, let alone any maître de, not know that the top layer of any wedding cake is for the bride & groom for their anniversary? We immediately addressed this with the manager and he offered a full replacement of our layer of the cake. Big deal!
We were completely humiliated by her and because her cattiness & rotten attitude, she ruined our day.
We will NEVER go back there nor recommend this place to anyone. Before our ceremony, our thoughts of the place were quite different. We'll credit them this much: with all the food choices we made, all our guests as well as ourselves, did enjoy the dishes that were served; our waitress was good too.
-
Quality of service
-
User4873417 Sent on 11/01/20191.4 out of 5 rating1.4
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 3 out of 5 rating3.0
-
Flexibility 1 out of 5 rating1.0
Wedding super bitter sweet
We had our reception at this venue on 8/24/19. Several months after booking we find out that the manager was let go and no one had the decency to inform us. This is when our nightmare began, the new manager: Kristin: unprofessional, miserable, abrupt, rough around the edges, no class, no sense of decency, no sense of customer services, no sense of hospitality and just overall rude. During our first call 6 months before our wedding she told me that if I was not happy that I could just get my money back and go elsewhere! Her response time to calls, text and emails was absolutely horrendous, let alone rude in tone. We became so frustrated that We reached out to owner David. At first he was mortified by our story and our complaints and it was obvious he had talked to her cause she was very responsive one time, and then quickly became vengeful and bitter. The week of our wedding it stated in the contract that We would be able to prep the room on Wednesday and Thursday, well the contract was broken as a bridal expo was scheduled instead without informing us. David tried to appease us by offering his boat and a pianist for our reception, but I refused, as all I wanted was to not work with Kristin. On Thursday before our wedding I go with my family to set up the venue. I sent my sister to Kristin to ask my questions to avoid her attitude, Instead Kristin barges out of her office, physically pushes my sister and comes at me! She becomes extremely defensive and attacking me with words. I remain calm and appropriate the entire time and stated that I will reserve my comments until after the wedding. Needless to say Kristin was looking for a fight and was visibly pissed that I was not feeding into her rudeness and unprofessionalism. She said no to all my questions and requests including a basic bucket of ice just to be vengeful and an immature teenager. So My mother took back our bottle of champagne from Kristin’s assistant’s hands and had a few words herself to share. Well Kristin calls the cops on us because according to her brainless mind my mother attacked her assistant and we were all abusing her! Even though she was the one who raised her voice at us and was super unprofessional. Well cops came and yes, sided with me. They requested that Kristin not be there for my wedding, And they told me to write a hearty review after the wedding as they even sensed her unprofessionalism and rudeness. The cops apologized for horrendous behavior and left. They never even took our names down as they said it was insignificant and pointless. What a disgrace! What an embarrassment! What terrible customer service! I called David and told him that he obviously did not care about who was representing his business at this point and that it is a true shame that such an undeserving person is in a manager position. He said he didn’t care and that I needed to basically lower my expectations at this point and didn’t care if I was going to write a review. Later that night I got wonderful validation from some of the staff there that thanked me for brining this issue up to David and validated all of my feelings about Kristin as they all agreed with me that she is rude, unprofessional, and possibly providing favors to the owner which may explain him not firing her for such inappropriate behavior. Later that night David tried to make the situation better as I am sure he realized the astronomical mistake he and Kristin made that day, and wanted to offer us dinner and champagne that evening, I said no. Needless to say the venue and the food is beautiful however the lack of customer service and horribleness that Kristin brings to this facility counteracts anything nice about it. Our wedding day went great only because Kristin was not present. Kristin is a disgrace to the customer service business and should be stripped of any and all positions that require customer service as she is truly incapable of being appropriate and professional. Do not book at this venue unless you are promised that another person will manage your event! -
Quality of service
-
Kayla Sent on 05/29/20211 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
New management needed ASAP
I held my wedding here last week and I have never seen a place run so poorly. Vanessa, the manager and bridal attendant was extremely unprofessional and rude to not only my family but also all of the vendors who encountered her. Dinners were served cold (& disgusting) and incorrect and multiple people didn't receive their dinners despite the fact that I over paid by multiple heads! Grounds were unkept, the only thing growing in the flower beds were weeds. The bridal suite was filthy dirty and had no air conditioning (yea I feel bad for those getting married in July!!) No food or beverage could be served to the bridal suite until after 12pm. The wedding reception was not set up even an hour prior to the wedding and Vanessa could have given 2 shits. None of the decorations were set up in the proper locations (literally not 1 - not an exaggeration), my engagement photos were set on the table with my dead relatives photos which were supposed to be on the piano (& only half of the pictures were even displayed)! Vanessa helped with nothing -- I even had to create my own table arrangement on a power point because she didnt have any (and she still didn't set it up correct). Prior to coming out on the dance floor with my bridal party she made all of my bridesmaids and groomsman sit down and order dinner (even though I already provided that to her prior to the wedding)... then they had to come back and then get introduced. Last, but not least... it takes 3-4 days for Vanessa to answer emails (with 1 word answers) and was never there to answer the damn phone so everything was me leaving a message. Vanessa needs to go immediately as well as a change in the entire management team. I'll never recommend this location to anyone. Its sad because it could be such a great location instead its a shithole. -
Quality of service
-
Sarah Sent on 07/27/20170.5 out of 5 rating0.5
-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 0.5 out of 5 rating0.5
-
Flexibility 0.5 out of 5 rating0.5
I would give this place zero stars if I could. My husband and I had booked this place for a wedding venue before they switched ownership. The staff used to be very friendly and accommodating which is the main reason why we had chosen it.
Fast forward a few months, we go in for a tour and all of the signs have changed. Not a big deal- but come to realize that ownership had changed and no one had told us! We had a SIGNED contract with them, and they failed to tell us of the changes they had been making. When I try to reach out to our planner, a week goes by without response. We finally receive an email back from another woman, Jennifer, who apologized and had promised to inform us of ANY changes.
Later on, we find out that they are renovating, and making changes. Again, no one informs us. By this point we feel defeated and completely unimportant. For a couple paying thousands of dollars, this should not happen. It added so much stress to our wedding planning.
We make an appointment with Ed, the manager and he is very rude. He didn't see any problem and doesn't apologize for how they have inconvenienced us, instead makes us feel like we are the problem for demanding answers and change. Since they technically didn't break anything in the contract, it wasn't his problem. We told him we wanted to speak with the owner, and he constantly made excuses about how he was too busy or out of town.
At this point, we were completely fed up with the whole establishment. Even though it meant pulling out of a contract and losing $2,000, it was worth not having our wedding at such a terrible place.
Don't trust them with your money, it's not worth it. -
Quality of service
-
Susan Sent on 05/16/2015
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 0 out of 5 rating0.0
-
Flexibility 0 out of 5 rating0.0
The location is beautiful, the majority of the staff courteous and professional. Our wedding coordinator was horrid. She was rude, she lied to the mother of the bride, and took away from her the once in a lifetime opportunity to have her son walk her down the aisle. They threw out the top layer of the wedding cake that the bride's father made! Vanessa disposition was better suited to a funeral parlor than a wedding! The food was ok, although several guests mentioned the potatoes were not cooked, also, the food was not presented the same way it was at the tasting. A letter was sent to the management about these issues and completely ignored. This venue only concerns itself with you until they are paid in full! -
Quality of service
Are you interested?
Are you interested?