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Weddings

Victoria Elizabeth Official Reviews

Victoria Elizabeth Official

Victoria Elizabeth Official

East Northport, NY
4.8 out of 5 rating, 33 reviews
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Reviews

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    Ivelisse Sent on 08/28/2025
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    The *dream team*

    Literally the *dream team*. THIS is who you want/need on your wedding day. Not only bc of the talent, but their experience doing brides & wedding parties is invaluable. They understand exactly how things need to flow on a wedding day and they kept me at ease the entire time. I got ready in my hotel room, but I went to the actual VE suite for my trial, and if you need to get ready there, it is STUNNING.

    I had Victoria & Gina do my makeup/hair, Julie did makeup & Gina did hair for the moms & bridesmaids. I still can’t get over how stunning everyone looked, myself included (and I am an insecure girlie!!). They were punctual and never had to rush anyone’s glam, they took their time, but stayed perfectly on schedule so the day flowed perfectly. They walked into our room ready to handle business.

    My hair and makeup was FLAWLESS and did not move the entire day. Like through a million ppl kissing me and touching my face and hugging me (for context, we started at 11:30 and my ceremony wasn’t until 7:30!). Everything looked stunning in photos. Just endless compliments all day and night. They listened to every little request of mine and delivered!

    Victoria and Gina were back for touch ups even earlier than they were scheduled to be back so they were READY, which was perfect because we were ahead of schedule and they were able to touch me up and and do a hair change quickly enough that I was able to attend some of my cocktail hr with guests! I had my hair down in glam waves with so much hairspray & extensions, and Gina was still able to get my hair into a bun super quick. Victoria was able to even add a little more makeup to give me a little heavier glam for nighttime without disrupting the makeup that was already on my face, just enhancing it.

    Julie did an amazing job on everyone’s makeup. My girls and the moms looked beautiful all night long, and that was without touch ups (reception went til 1am!). They were all SO happy with their makeup.

    Cherie handles all the business stuff, and she is the best. She is super responsive, helpful, kind, and patient! She knows exactly what she’s doing and she ensured that I understood everything and created the perfect timeline for my day.

    I could not possibly recommend this team enough. Just the energy and vibes and personalities alone made our day easier. It was one of the best decisions I made for my wedding day!
  • Nicole
    Nicole Sent on 10/27/2024
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    Amazing Hair and Makeup!

    Loved working with the whole team at Victoria Elizabeth! They did an amazing job and made myself and bridesmaids look and feel so beautiful! They executed exactly what each person was looking for. Gina and Victoria did my bridal hair and makeup and I couldn't have asked for it to be any better!
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    Kaitlyn Sent on 02/19/2024
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    The absolute best!

    Hello! I got married at Larkfield on 1/13/24 and am so thankful for this group- helped me so much during the planning process!

    I have to speak upon my experience with Victoria Elizabeth Official. I’ve never felt so special and taken care of before.

    When planning your wedding, you want the morning-of to go extremely smooth. The ladies at Victoria Elizabeth official have mastered customer service, technique, aesthetic and are worth every penny! I recently got married in the beginning of January and had rented the suite for my bridal party and I to get ready the morning of my wedding. First off, the cleanliness and aesthetic of the suite was perfect. I’m so excited to get my wedding photos back because the suite is breathtaking!! Breakfast, coffee, mimosas, whatever you wanted was provided- and was delicious may I add! The staff is extremely kind, fun, and talented! We had a calm morning filled with love and good vibes thanks to stellar music and just a great group of women!

    The Hair Home’s own Stephanie did my hair color leading up to the wedding and my wedding hair style. She absolutely nailed my vision and made me feel like a princess. Victoria did my makeup and understood immediately what my vision was. Her work is unbelievable and stays on ALL DAY! Not only is Victoria talented, but her heart is pure gold. The other stylists working on the rest of my bridal party, Gina and Julie, are equally talented and kind as well! Not one complaint was had.

    I also have to shout out Victoria from Skin NV by Victoria. She gave me a bridal facial to prep my skin a few days before the wedding. Not only were her services tailored to meet my skins needs, but made me feel so relaxed, comfortable and calm going into my wedding weekend.

    Without Victoria Elizabeth Official, my wedding day wouldn’t have been as perfect as it was. Meeting these ladies and working with them prior to the wedding was a dream. My mom and I felt like we met new family members. Please don’t hesitate to book with them for any event or occasion, their passion and talent shines through and speaks for itself. You will not be disappointed
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    Are you interested?

  • Shannon
    Shannon Sent on 12/08/2022
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    They're Incredible!

    I. Love. Them. I hate having my makeup done. I never ever like the way people do it. When I did my trial, they put me with someone other than Victoria and said sometimes they have the other girls do the trial. I hated my makeup. It didn’t look bad but it wasn’t bridal. I called them and expressed that I looked great but it wasn’t Victoria. They scheduled me again for Victoria and she refused to take any money from me the day of the second trial. I felt like a supermodel after my trial and again the day of the wedding. My hair was done by them as well and I LOVED IT. I also bought extensions from them. I had them dyed by my regular stylist and they looked amazing.
  • Jennifer
    Jennifer Sent on 08/13/2022
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    My bridal glam dream come true

    Victoria and her glam team are Hollywood worthy. Victoria was highly recommended and I fell in love with her work, I did not hesitate to book her services for our July 2022 wedding. From our first visit to her salon, I knew this would be the place I wanted for my hair and makeup and getting ready photos. The salon itself is feminine chic, and classy. The space and decor is perfect for getting ready photos and video. What I also love about this space is the vibe, the fun music and pleasant personalities.
    On the day of the wedding my bridesmaids came in to the salon (not being familiar with Victoria’s work and impeccable reputation) and were amazed at what they saw in the mirror. Both bridesmaids, who are already married, said “I look even better than on my own wedding day! I wish I would’ve done my wedding makeup and hair here!”
    As a bride I feel there is nothing better outside of Victoria’s services and talent, this is as good as it gets. On my wedding day, I reviewed my hair and makeup vision with Victoria. She basically turned me into a goddess. I was speechless when I looked in the mirror; I felt my bride glam dreams came true. My hair and makeup were impeccable and lasted through a hot-humid summer day; literally through sweat and tears my hair and makeup held up. I was so in love with everything that I didn’t even want to wash it off at the end of the night!
    Due to our incredible experience, we will continue to come back to Victoria and her team for regular hair color/blowouts and any other special occasions that require their amazing artwork. I highly recommend this glam team!
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    Mardi Sent on 06/22/2022
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    They accentuate your beauty & make you have so much fun getting glam

    BOOK THEM. I never wanted to leave an appointment I had with Victoria & team because of just how amazing a group of women they are. And then you add how talented they are on top of it! I felt so confident and beautiful on my wedding day thanks to the hair and makeup done by Victoria & Liz. They listen to what you want and know how to take that and make it best for your face/hair. Their broader team who did my bridesmaids hair and makeup are SO amazing too. I can't get over how beautiful my bridesmaids looked but still like themselves. The iphone photographs alone are amazing. Getting ready with the Victoria Elizabeth team on my wedding just felt like I was getting ready with a few more bridesmaids who were there to support you and hype you up. Loved every minute with them!
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    Elizabeth Sent on 05/06/2022
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    SPEECHLESS! Best hair & makeup team ever!

    The photos speak for themselves but Victoria Elizabeth's bridal suite is BEYOND stunning. As a bride who wasn’t able to get ready at her venue, it was important to me to have a space that fit 13 women for hair and makeup as well as somewhere that looked picture perfect. Good lighting and a place to match Liz from White Pear’s photo aesthetic.

    Victoria Elizabeth & team made us feel right at home before we even walked in the door! They helped us unload and set everything up (they even staged everything for the detail shots so my photographer and videographer could just show up and start ahead of schedule). They put my gown on this beautiful mannequin as well putting my Etsy hanger to shame 😂 at one point in the morning I was like “what do I need to do?” and they were like “girl sit down it’s your wedding day.” Even better, the same went for my mom and MOHs no one had to worry about anything but enjoying the getting ready process.

    They also steamed all of our dresses for us, brought in a beautiful breakfast spread, had mimosas and coffee, and also brought in lunch for us to ensure everyone was not just beautifully ready for the day!
    That is not all though - we also had the pleasure of having Drive-Up DJs working in the suite. He was AMAZING and set the tone for the whole day. He had a great getting-ready playlist that went from Ariana Grande and Taylor Swift to Pitbull at the end! Everything was customized to our party and the girl's requests.

    Beautiful suite aside, Victoria Elizabeth is also incredibly talented when it comes to makeup and so is Liz with hair! They are the dream power duo and made me look and feel the most confident on my wedding day. I‘ve posted before about my skin prep for the wedding and Victoria was a huge part of that! Liz helped me order extensions and explain the process as I’m a newbie. They are both amazing women and I can’t wait to figure out ways to work with them again soon!!

    My girls can attest that all day long I was wanting VE and the team to do my hair and makeup every single day of my life! My girls were also saying on repeat it’s the best wedding hair and makeup they’ve received as part of a bridal party. Nothing moved on our faces at all throughout the day. OH and if we could get ready in this suite every day too we would!
    If you’re considering VE for your wedding day DO IT! And DO the suite too! It’s so worth it. She and her team are the best in the biz 💕
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    Maureen Sent on 09/10/2021
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    Amazing experience @ victoria elizabeth!

    My Daughter Emily & I went this past week for a pre-wedding hair & make up
    My daughter & I agree its the most beautiful experience Not only is the place beautiful , the atmosphere is relaxing and calming
    But the talent Victoria has when it comes to
    Makeup is astonishing! And Lizzys talent with hair is second to none. They r both so kind, funny, and easy going they actually get u to forget ur were nervous Emily & I CAN NOT. Wait for her big day After doing the trial we were both so happy we wouldn’t want to change anything knowing we will both look amazing
  • Amanda
    Amanda Sent on 04/08/2021
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    The BEST hands down!

    All I can say is look no further for the BEST in the business. I have never felt more beautiful in my entire life. I had originally booked elsewhere and when that fell through I was honestly thrilled because I reached out to Victoria Elizabeth and they had an opening (the one thing I will ever thank COVID for) I went to my trial and felt so beyond comfortable and relaxed. By the end of the trial I knew I would feel like a million bucks on my wedding day. As a woman who isn’t the most confident in her own skin, I am so beyond thankful that I was lucky enough to work with these amazing women on my wedding day. They took their time and even joked with me when I started to get nervous about being the center of attention that day. Once I saw the end result, I wasn’t nervous anymore because Victoria and Theresa made me feel the most confident, I have ever felt in my life! My make up was fierce yet elegant and my hair was exactly what I wanted even though I had changed it up since my trial. Each of my bridesmaid’s and mom’s felt ready to take on the world too. I honestly cannot thank these beyond talented artists enough for making me feel like a complete smoke show on my wedding day and for just being all around genuine women. My husband lost it when he saw me during our first look! I will 100% be booking them in the future whenever I need makeup/hair services. I highly recommend Victoria Elizabeth Official for EVERY woman out there. Thank you again ladies!
  • Chrissy
    Chrissy Sent on 11/10/2020
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    Bridal Makeup

    Victoria and her team are the best of the very best! After having experienced working with them for several weddings in which I was a bridesmaid, once I began planning, there was no doubt in my mind that I would be looking to work with Victoria Elizabeth.

    Everyone was extremely kind, professional, and willing to listen to the needs of everyone in the bridal party. Their work was absolutely stunning, and I will continue to put my trust in them for years and years to come. Without a doubt, if you work with Victoria and her team, you will not be disappointed!
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    Jill Sent on 01/28/2020
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    Perfection

    Victoria and her team are SO very talented. I had my makeup trial completed in preparation for my engagement session with my fiancé and was so utterly impressed I booked her on the spot! I do not know anything about makeup --- I basically showed Victoria one picture and then told her to do whatever she thought best. You are in such amazing hands if you book Victoria and her company!! The day of my wedding, Victoria and Cayla arrived on time and were on exact schedule the entire morning for me and 8 other ladies I had contracted for makeup. Victoria and Cayla were friendly and personable and so very professional! My makeup lasted all day -- I was a bit worried because it snowed the day of my wedding -- but Victoria's work remained flawless. I would recommend her over and over again in a heartbeat. You are in amazing hands if you book her. I cannot thank her enough for being part of my "dream team" of vendors, all of which made my wedding day absolutely perfect from start to finish. If you want a reliable and phenomenal makeup artist --- look no further!!
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    Trish Sent on 12/17/2019
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    Perfection!

    Cayla did my wedding day make-up and she is absolutely amazing! She is so talented. I could not of been happier . It was flawless and so natural. Cayla also did my sister, mom and mother-in-laws make-up and they were thrilled. They all looked stunning.
    Cayla was so kind and the entire process (from trial to day of) was seamless. I will definitely be working with Cayla again.
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    Laurie Sent on 10/08/2019
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    Amazing!!!

    I am beyond grateful for Victoria, Cayla, and Jamie and the amazing job they did making us all look and feel beautiful. Each and every one of my bridesmaids and both mothers looked absolutely stunning! I also highly recommend booking them for both hair and makeup services as well as touch ups. I only used them for makeup which I regret because Victoria and Cayla ended up having to redo my hair before my ceremony. I cannot thank them enough for this because after they fixed my hair it stayed in place perfectly! I will definitely be recommending them to everyone and using them any chance I get for future events !!!
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    Noelle Sent on 08/19/2019
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    Stunning hair and makeup

    I used VEM for my hair and makeup for my wedding and could not be happier!! They are amazing!! Every person in my bridal party (including myself) loved their hair and makeup. Each artist was professional, skilled and delivered exactly what we were looking for. I highly recommend using them for all occasions. They do not disappoint!
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    Angela Sent on 06/30/2019
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    Simply amazing talent

    I just want to say this woman is a makeup god . I normally don’t wear a lot of makeup and I’m really picky I had three trials before I found her. The other trials didn’t do me justice they all left me cakey and we’re night and day from Victoria . I actually cried happy tears when I saw my self in the mirror. She gave me the dewy radiant natural look I was looking for and spent so much time with me listening to what I wanted . She is worth every penny. Ladies if your worried about money don’t make the same mistake I did and waste money on 4 trials . Save your self the time and aggravation and go to her first you will not be sorry . She’s just amazing . She’s also a great person and someone you want in your corner on your big day. I’m even more excited is for my big day. Thank you Victoria Elizabeth
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    Alexandra Sent on 10/22/2018
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    Amazing Bridal Makeup!

    Cayla from Victoria Elizabeth did my makeup for the day of my wedding and it was exactly how I pictured my makeup looking the day of my wedding! She also did the makeup for my mom and MOH and they were both so happy with how they looked She was so sweet and easy to work with. Thank you Cayla and Victoria Elizabeth!
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    Margaret Sent on 08/28/2017
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    When you get your makeup done at 11:30am and it still looks perfect at 4:00am the next morning, you know you chose the right makeup artist! Victoria is AMAZING! When I got engaged a friend of mine said, you need to use Victoria Elizabeth for your makeup. I went on her instagram and I immediately booked her without a trial. JLo’s makeup artist Scott Barnes actually trains her (I didn’t know this until my friend showed a pic of JLo and Victoria and her partner started cracking up!). She has an amazing personality and is so incredibly talented! I could not have been happier with my makeup! I could go on and on I just adore her!
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    Marisa Sent on 07/14/2017
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    Truly amazing is how to describe Victoria Elizabeth make up! I highly recommend them for makeup and hair. I hired Victoria for my daughters wedding on July 1, 2017 and she delivered beyond our expectations! My daughter had a large bridal party of 10 bridesmaids and then herself (Bride) and myself (MOB) so that was 12 of us. Very professional and highly qualified, Victoria and her team made the process smooth and flawless! Like clockwork all the girls were done meticulously in a timely manner to perfection!!!
    Victoria Elizabeth is the person to trust on your most special day!

    -Marisa Sorrentino
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    Caitlyn Sent on 07/03/2017
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    Make-up was one of the things I was really nervous about for my wedding. I don't usually wear make-up, and I wanted to "go big" but also wanted to look and feel like myself. I seriously couldn't have been happier with Victoria. Everyone in my bridal party looked amazing and they were all really happy with her as well. I would highly recommend!
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    Gina Sent on 03/03/2017
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    I used Sam for my makeup as well as my bridesmaids and mother/MIL and she was out of this world. I cannot recommend her enough. She is sweet, professional and her work is flawless.
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    Michelle Sent on 01/19/2017
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    I was a wedding planner turned bride in 2016 and knew right away, without question, who I was hiring for my hair and make up! Victoria and her entire team are some of the best artists I've ever had the pleasure of working with in NYC. I've hired them countless times for brides, their wedding parties, and family members, as well as myself for photoshoots, events and TV. Beyond being awesome at make up, her hair stylist Elizabeth did the most amazing job on my hair for the wedding! It's difficult for me to even take all of the happy/positive thoughts I have for them and put them down into words because there are so many! All I can say is Victoria and her team are kind and sweet, always willing to listen to your needs, cater to you and make you feel very comfortable and at home with them, genuine and excited to work with you for your wedding day, really just true professionals who know exactly what they are doing! I'm telling you, these VEM girls will be doing the hair and make up of celebrities soon so you better book them now while you can :) THE BEST THERE IS!!! Thank you Victoria and Elizabeth for making my wedding day glamorous, and so, so perfect! PS - I hysterically cried about 3-4 times that day being overwhelmed with emotion, and while Victoria was there for quick touch ups I hardly needed any, the make up holds all day and you look natural, not caked on! Ah, I could go on for days, love you all!!!
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    User2484519 Sent on 12/29/2015
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    If you want to look absolutely flawless on your wedding day then you must must must use Victoria Elizabeth Makeup!!! Victoria and her team made myself and bridal party look so elegant and drew out everyone's natural beauty. My mother barely ever wears makeup and when she does it's limited to mascara and foundation so needless to say she was very nervous about getting her makeup done. Victoria and her team knocked it out of the park my mom felt/looked beautiful and still looked like herself. Victoria really listens to you as the client in what you want and keeps a natural beauty while enhancing your best features.

    Some of my bridesmaids have been in countless weddings and two of them being married themselves wished they knew about Victoria Elizabeth makeup for their other events and weddings because their service and work is unparalleled by anyone who has ever worked on them. I had 7 bridesmaids, my mother, my mother-in-law and myself getting ready and we were all done with time to spare!

    I highly recommend you get airbrush makeup because you will look just as good at the end of your wedding day as you did when you got ready earlier in the day. I got endless compliments on my makeup all day from guests and even attendants at the hall who said that they see a lot of brides but my look was timeless and a perfect balance of bridal. Looking at our wedding day pictures I am beyond happy with how I photographed and I looked and felt stunning (which I am not one to think that on the regular). Thank you Victoria Elizabeth Makeup for making me camera ready to love the way I looked on my wedding day forever.
  • Danielle
    Danielle Sent on 11/01/2015
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    I first met Victoria at a bridal showcase at Jericho Terrace in 2013 and I instantly knew I had to book with her. She looked so gorgeous that I felt like she could help me look just as good as she did. I never had a trial with her or anyone from her team since I live across the country. Her and her team came to our hotel at 6:00am, which was too early because I wasn't even ready for them but they were extremely patient and polite. Victoria knew exactly just what I wanted and what would look good on me just from a single blurry Pinterest photo and she truly made me feel beautiful, which isn't easy. I enjoyed all of our conversation and the fact that they dealt with me and my crazy bridesmaids. I would completely recommend Victoria to anyone anytime and I will be contacting her again if I need my make up done for something else.
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    User6871234 Sent on 08/06/2015
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    Incredible professionalism and amazing artists! My makeup trial got me EVEN MORE excited for our wedding. I knew how amazing this company was, but my expectations were even exceeded!!! I highly recommended VEM for any affair!! You will be so pleased!
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    User5799199 Sent on 08/19/2014
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    Victoria and her team were phenomenal! I first met Victoria when she came with a partner photographer to do my in-office headshots. What really stood out and made me inquire into the potential of working together for my wedding was her desire to inquire about what made me comfortable, what I normally wear and what features I best liked to highlight.

    Throughout the process leading up to the wedding, either Victoria or her team were responsive, attentive and always more than willing to answers my sometimes silly bridal questions. The team rolled into our house on time, fully stocked and completely professional. I have to say that every one of my bridesmaids is naturally gorgeous, but after the glam squad was finished, we looked STUNNING! The girls, our mothers and myself are so grateful and cannot wait to see the end result photos. One of my bridesmaids is already speaking with Victoria to contract them for her brother's wedding next year. A perfect gift!
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    User1686600 Sent on 06/30/2014
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    Love Victoria Elizabeth Makeup! They are both professional and personable. It's like having bonus bridesmaids with you the morning of the wedding! Victoria did my makeup and she is a true expert on the subject. I booked her after seeing her work during a friend of mine's wedding, and I am so happy that I did. She and Gina (who did my hair) executed the perfect look for me and all of my bridesmaids, plus my mom. everyone looked great! book VEM, you won't be sorry!
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    Marisa Sent on 06/23/2014
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    Anyone that is looking for a makeup/hair vendor for your wedding day or any event, make sure you book with Vicotria Elizabeth Makeup. I have never met anyone so talented and sweet as Victoria and her team. For my wedding, Victoria did my makeup and Gina did my hair. Teresa did a few of my bridesmaids and I have to say, they all looked wonderful! These girls are what you call talented and definitely professional. They were punctual with arriving at my house and made sure they finished all my girls in time.
    I would recommend VEM to anyone and everyone out there looking for makeup on their special day. You will look absolutely flawless when these girls are done with you.

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    Krisja Sent on 06/20/2014
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    Let me start off my saying how wonderful the VEM team is. I had the pleasure of working with Gina and Samantha and I can promise you these girls will not disappoint you! They made me feel so glamorous and so beautiful on my wedding day I couldn't have been any happier. My hair stayed all night and the hairstyle was so elegant - it was PERFECT! And my makeup, I don't think I've ever felt so beautiful - also PERFECT! Gina and Samantha are amazing, so friendly and full of life. My whole bridal party was so happy with the work they did as was I. Thank you girls so much for everything and thank you Victoria for setting me up with these 2 girls - I was the happiest bride!
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    Julianne Sent on 08/22/2013
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    If you are searching for a Makeup or Hair artist/vendor for your wedding or a special day, your search is over - Book Victoria Elizabeth Makeup and Hair! They are hands down the best makeup and hair artists you will find throughout Long Island and NYC. I have recommended them to a few people who have used them and each comes back raving to me about their outcome and everyone's comments on their work! Victoria did my makeup and Tara did my hair. Not only are these two people extraordinarily talented and professional, but they are amazing people. They listen to what you desire for your wedding day look and make sure they give you what you are looking for. They will be there for you on the day of for anything you may need. My bridal party got their hair and makeup done by them and were crazy about their work as well. One of my bridesmaids who had done trials with other vendors is now booking them for her wedding.
    They made my wedding day as amazing as it ended up being. My fiancé (now husband) and I did a photo reveal and he literally cried at the sight of me. He could not get over how beautiful I looked and talked about it all night and still does. He says he will never forget how I looked that day! THANK YOU Victoria and Tara for the most amazing hair and makeup a bride could have!
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    Cameca Sent on 05/04/2013
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    I absolutely loved working with Victoria and her team! They were very professional. They were also very knowledgeable about the right kind of makeup for me and my bridesmaids to wear for my wedding day. I felt so beautiful on my wedding day. I would recommend any bride to utilize their talents!! - C.
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    User1441084 Sent on 10/02/2014
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    Victoria did an excellent job with my wedding day makeup, I believed it stayed on the whole day. Lol. The only thing that would have been nice is if she set me up with lip gloss for the day of, I had to go out and buy my own. I would recommend her to a friend.
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    Karen Sent on 08/05/2019
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    Waste of time and money

    After a sub-par trial with another company, a friend recommended Victoria Elizabeth. Booking went smoothly and I was looking forward to a fun day, hoping this would be the end to my hair and makeup search. Since I had already had one trial, I was determined to explain what I DIDN'T like from the first trail, so as to save time and not repeat what had gone wrong before. I'll be honest, I'm not a big fan of makeup, so I explained that I wasn't into the "full glam" looks that many brides like, just something simple, natural and casual since it was a small affair to begin with. Cayla even asked what I did and didn't want and I thought I had made my wishes abundantly clear. Elizabeth was assigned to me for hair, and again, I explained what I didn't like for the first trial and what I wanted for this one. I even gave a few options to try (either very loose waves or some braiding for the sides). They worked together and I really couldn't see what was going on during the process, until they were done. Being relatively new to the whole process, it was my fault not to stop them occasionally and ask to see how the look was progressing so I could steer them in another direction if I didn't like it. I was naive to think that my repeated requests for light natural makeup and hair would be easy for a professional. After they were done and showed me the results, I was stunned, and not in a good way. To say I looked like a clown is an understatement! I had tons of foundation and eyeshadow caked on- not AT ALL like my request and when I said that it was on the heavy side, Catelyn responded "I thought I'd go with a medium look instead." Did I once say "medium"? If I used the words "light" and "natural" once, I used them twenty times! My hair was even worse! Asked for light waves or braids, and I got neither....my hair is well below my shoulders and was curled so tight it was now above my shoulders. The hair in the front was pinned back during the makeup application and then was "curled" almost into a weird box shape and sprayed within an inch of its life with hairspray so it was like a helmet. To be honest, I wouldn't even go to the supermarket looking like that! Completely NOT what I wanted or asked for, on both hair and makeup. Part of me wanted to say, "well, I didn't ask for any of this so now you can start over and maybe follow my suggestions now" but at that point I knew I wasn't going to choose them for my wedding, or trust them with me or any of my bridal party since they didn't do a single thing I asked for. They took pictures at the end and told me they'd text them to me and that never happened so I knew they really didn't care if they got booked by me or not. I jumped into the shower as soon as I got home, $300 poorer. I'm amazed by all the good reviews because my experience seems to be the total opposite.
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    Diana Sent on 04/02/2023
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    Heartbreaking experience

    This is a review any bride dreads having to write. Currently I am an upcoming bride and was searching for a place to get ready and have beautiful pictures take at. On February 11th I took a tour of the facility and fell absolutely in love with it. Even though it was very expensive, I decided to leave a deposit because I knew how much it would enhance my wedding day. Along with booking the suite, I also booked hair service through them for myself and members of my bridal party. On March 27th I sent a follow up email to confirm the number of girls from my bridal party who would be getting their hair done by them. Two days later I received a phone call informing me that the day I selected was double booked due to “human error” and the other bride would be in favor for that day. Even though the day I initially toured and left my deposit, I met with the OWNER herself and she herself checked her phone multiple times confirming my day was available. The owner also was insisting I cancel my existing makeup artist so she can do my makeup and stated I needed to make a decision fast since another bride was interested in that day. So as previously stated, without hesitation I gladly left a deposit for that exact day. This is so heartbreaking as I am 6 months away from my wedding and I am starting from scratch again. Thankfully I was mindful enough to send the confirmation email two days prior, because if I didn’t, who knows when I would have found out that my day was double booked and I wasn’t going to be able to use the location I paid for. After my phone call of shock and being so upset I emailed the company again because my fiancé and I both recalled very well having the owner check availability. Since then the company has been absolutely silent. The way the company delt with the situation was unprofessional and lacked empathy.
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