Valentino's Bridal & Tailoring Reviews
Reviews
-
Quality of service 4.8 out of 5 rating4.8
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 4.8 out of 5 rating4.8
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.8 out of 5 rating4.8
Awards
-
Featured
Cha Z. Sent on 11/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Dresses! Amazing Owner!
I probably tried on over 100 dresses and was super anxious walking in this shop because I was over dress shopping. By the time it was Tatiana's second pull, I found 'the one'. I kept thinking I'd never have that feeling of finding 'the one', but this dress was perfect! The dresses in that shop are gorgeous and a high quality. Nothing like what I had been trying on before. Tatiana is a great tailor as well, she made my dress fit perfectly. I lost a bunch of weight and went from a size 12- size 4 and it looked like it was made just for me. I've already recommended this bridal shop to everyone I know and if I ever need a evening gown, I know where I'm going. -
Quality of service
-
Courtney Sent on 01/30/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This shop will go above and beyond to meet your needs!
Long review incoming because I care so much about this establishment! If I could give Valentino's more than 5 stars, I would. My experience with Valentino's was perfect in every way. Shopping for my wedding dress was not easy for me - I went to 8 shops including this one. While shopping, I felt like I was seeing a lot of the same dresses, and that nothing was really hitting the mark of what I was looking for. Valentino's blew everywhere else out of the water in terms of unique offerings and customer service. The owner, Tatiana, is often also acting as the consultant, the tailor, the expert...some might be nervous about this and wonder how she does it. I still wonder how she can juggle it all and still come up with incredible results every time. Don't let it deter you from shopping here. She opened up early to accommodate our shopping needs; she gave us great pricing when buying the veil with the dress; she is truly so kind and caring. I am plus size as well (I was shopping around a 26-28 in bridal sizing) and I always felt comfortable and beautiful in her store. To her, the bride's comfort and confidence is paramount. My dress was supposed to come from Ukraine and I ordered it right before the conflict there began. I called and asked if I should buy a different dress - she assured me it would come. And it did! When everything did come in, she made me custom sleeves from scratch using matching fabric and lace that she ordered along with the dress. The dress size was spot on from her measurements and I required no real alterations on the dress because she picked the size perfectly. She also did a custom bustle for me that showcased the lace on my train more prominently, and we added a lot of lace on the bottom of the dress as well so she was very smart about what lace she used in which places. On the day of my final fitting, another bride was trying on her dress and told us that Tatiana had taken this dress that she had purchased off the rack from a size 14 to a zero. Just incredible work that she is doing and she is busting her butt doing it. The cherry on top...she did my mom's dress alterations too because we loved her and her work so much. I want to give her her flowers because she deserves the world! I will always recommend her to any bride or any person who needs alterations done whether their garment is from her shop or not. Just keep in mind that she is doing a lot of work with very little help and trust and patience are key. She WILL make sure your garment is ready on time and in flawless condition, no matter what! -
Quality of service
-
Victoria Sent on 12/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Best Bridal Salon in NE Ohio!
I will recommend Valentino’s to every bride looking for a unique dress and a personalized experience. Tatyana is simply incredible. I knew I wanted a mermaid-type silhouette with “a little bit of everything” - beading, lace, sparkle. Only Valentino’s had the dress that delivered all of these things without me having to compromise my vision. Tatyana was patient, helpful, and provided her honest feedback. She made me and my mom feel welcomed. I never felt pressured to buy or make a decision. She also did an amazing job adding custom beaded lace straps to my dress - doing this and a few other alterations to my dress in a just a few weeks. I had my dress in hand, ready to wear the week before my wedding. Tatyana truly cares about making sure her brides look perfect on their wedding day. Knowing my dress was with someone who cared as much about it as I did was a weight off my shoulders. Go see Tatyana at Valentino’s; you won’t be disappointed! -
Quality of service
-
Janelle Sent on 09/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Valentino's Bridal and Tailoring
My family has been going to Valentino's for years. Every time we go in, we are treated like family. Tatiana is the best seamstress that I know and she tailored & customized my dress to my exact vision. Everything was perfect! I cannot recommend or give enough praise!-
-
-
+2 photos
-
Quality of service
-
Jen G. Sent on 08/31/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
100% Recommend!
I would highly recommend this vendor! Tatyana (shop owner and seamstress) is absolutely wonderful. Despite a stressful work schedule and a lot of clients, she always helped me to feel that I was her top priority. She helped me to find the perfect dress in minutes based on what I told her I liked, and knew exactly what style of dress would look best on me. She has amazing communication skills and response times over both phone and email, and is an extremely trustworthy person.
Tatyana also went above and beyond by scheduling an emergency dress alteration appointment with me only 1 week before my wedding day. Her alterations are gorgeous. I would 100% recommend this dress shop to anyone who is looking for a positive wedding dress shopping experience! -
Quality of service
-
Catherine Sent on 05/25/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Can’t recommend enough
I had such and amazing experience from trying on dresses to alterations. I drove an hour to get there. I found my perfect dress with the help of Tatyana. She was with me the whole process. She made me feel so excited and special each time I came in. She did an incredible job with my alterations. She really listened to everything I wanted. Tatyana has the best selection of dresses you won’t find anywhere else. Go see her! -
Quality of service
-
Casey Sent on 05/24/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing!
Had the absolute best experience with my dress ! Tatyana is so good at what she does and you can tell how much she loves and cares for each person she works with highly recommend!! -
Quality of service
-
Ashley Sent on 11/18/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great people!
Valentino's Bridal & Tailoring was such a pleasure to work with! My wedding dress was beautiful & they did an amazing job altering and making it exactly the way I needed it to be! Through this stressful covid pandemic, everything that needed to be done was done in a timely manner with excellent work! -
Quality of service
-
Emily Sent on 11/17/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfection
Tatyana will make your dreams come true or die trying! She worked tirelessly with me to ensure my dress exceeded my and her own expectations. I had a dress style in mind, and when she didn’t have it in store, she worked with me to create something similar, and it exceeded my expectations 1000x over. She knows quality work and settles for nothing less. Highly recommend!!! Looking back at my wedding photos makes me cry because everything was so perfect!-
-
-
+4 photos
-
Quality of service
-
Kaitlyn Sent on 11/16/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommended
Valentino’s was amazing! The owner was beyond helpful and made sure everything was perfect! They had an amazing selection and I HIGHLY recommend! -
Quality of service
-
Kelly Sent on 11/16/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent!
I cannot recommend this boutique enough. I didn’t know what I wanted in a dress and I received wonderful, personalized assistance. And the tailoring on my dress was superb! -
Quality of service
-
Mandy Sent on 11/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Dresses in the Midwest and Eastern US
Valentino's has some of the most unique and beautiful dresses I have ever seen, at a very reasonable price. Tatyana truly cares about each one of her brides and selects the most beautiful dresses from around the world. -
Quality of service
-
Gabby Sent on 11/12/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
10/10 Recommendation
Tatyana and her team are so dedicated to their brides, they will do anything and everything they can to make sure you’re happy with your dress. Tatyana makes sure all of her brides know exactly what’s going on with the dress at all times. As stressful as wedding planning can be, if your dress is with Tatyana, you don’t need to stress about it. Her dress options are stunning, unique, and affordable and you know the alterations will be done with extreme care and precision. I will always recommend Valentino’s for not only bridal dress shopping and alterations, but any tailoring needs. -
Quality of service
-
Alyssa Sent on 11/10/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Made my dream dress come to life!
Tatyana was so determined to help me find my dream dress after I had already bought a dress I wasn’t happy about. You get wonderful one-on -one help with her and you are not just another dress to her. She is thoughtful and kind and extremely knowledgeable in her business. She has an eye for what you want and can alter dresses to make a dress exactly what you want. You won’t see duplicate dresses here either since she holds European designers! You can also purchase great shape wear and jewelry here too! I am so grateful to have found Valentino’s! -
Quality of service
-
Anya Sent on 11/10/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The best out of the best!
This is THE place to go for wedding dresses & getting literally anything you need alterations for. Tatiana was absolutely amazing. I have referred 7 people to her already - all (myself including) are so pleased with her & with her work...this woman has hands made out of gold, she's SO talented. I will never go anywhere else for anything. If I could give her 100 stars, I would. Don't even bother looking at other places - look no further as you found one of the best places in the country. -
Quality of service
-
Bree Sent on 11/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
INCREDIBLE! Literally made my dream come true
I came across Valentino’s and it was the best thing that could have ever happened! Tatyana was my fairy godmother!!! I had tried on so many dresses and they just weren’t the one. I kind of accepted that I wouldn’t find a dress I loved and would just have to pick one. Tatyana listened to me for hours!! She made a plan to turn my dream into a reality and over the course of 2 years (thanks to Covid) she made my custom dress of my dreams a reality! I don’t even have words to describe how thankful I am for her! She was patient, hard working, so kind, and just the perfect person to work with. I got so many complements on my dress and it was everything I envisioned, thanks to Tatyana! -
Quality of service
-
Kelsey Sent on 11/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Attentive, kind, and hands down best dress shopping experience
Tatyana and her staff are incredible. At all the other places I shopped, I felt like I was being pressured to "Buy now! Buy now or this dress will disappear!" And I was so over it. By the time I got to Valentino's I was dejected and tired of shopping. Tatyana has a no-nonsense attitude but always delivered her thoughts with warmth and caring. She very quickly helped me figure out what I was looking for, then found it for me among her stock. Her dresses are unique and wonderful. Bonus--a couple of weeks later I called in a panic and she took the time to chat with me further. (I'm an indecisive person by nature and I was worried I'd said yes to the wrong dress. I hadn't!) My dress was beautiful and made me feel lovely on the day.
-
Quality of service
-
Jessica Sent on 11/10/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best experience
I loved my experience with Valentino’s! They have the best selection of gowns that are truly unique and amazing. -
Quality of service
-
Sarah Sent on 11/04/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Best Experience!
Tatyana made wedding dress shopping such an amazing experience. I asked her feedback as I tried on dresses and she walked me through pros and cons of each dress, rather than trying to sell me the most expensive dress, as was my experience in other bridal shops. Once I found one I loved, I hesitated and kept coming back to try additional dresses. She encouraged me to go with my gut and I’m so happy she did. My dress was amazing and was so me- right from the start. She was with us every step of the way, even as we had to postpone our 2020 wedding due to COVID. She really felt like family by the end of my dress buying/ alterations experience. Tatyana is good people, and the dresses she has in her shop are gorgeous, unique and just beautiful. She puts a lot of time, effort and thought into her shop and her collection and it shows. Can’t recommend her and Valentino’s enough. 🤍 -
Quality of service
-
Emma Sent on 10/02/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful Service!
My mom and I went to Valentino's to look for a wedding dress for myself, and we were not disappointed! I explained what I was hoping the dress would incorporate, and what I didn't like, and Tatyana found it on the first try! It was perfect! She helped guide us through what veil and what jewelry would compliment the dress. She tailored the dress beautifully, and I felt like a princess on my wedding day! Would highly recommend Valentino's for finding a wedding dress! -
Quality of service
-
Elizabeth Sent on 06/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Dress
Tata ya a made dress buying as easy as it could be. My mother has I weren’t exactly on the same page with what I wanted but Tatyana worked with us to help me pick agorgojes dressed and was able to customize it to be perfect. Thank you for your help and next time I needs clothing tailored (which at 5’2” happens more often then I’d like) I’ll be returning. -
Quality of service
-
Kate Sent on 02/16/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely Incredible!
Incredible, incredible, incredible! I went to Valentino's with a wedding dress that I bought elsewhere and was fitted too small. With only a month before the wedding date, she managed to add in lace material, additions for comfort, alter the dress to fit correctly, and make it fit like a glove. She alleviated all of the worry about it not being completed in time and was genuine to work with. We even FaceTimed my mom, who lives in another state, to walk through the buttons on the back of the dress before the special day. Altogether, I could not be more grateful for the wonderful experience here!-
-
-
+3 photos
Valentino's Bridal & Tailoring's reply:
Kate, thank you so much for trusting us your dress! We always want to make sure we can get the job done for our girls. If we're able to we will absolutely help in any way we can to make any alterations happen! And we loved being able to talk to your mother and walk her through buttoning the back of your dress, even if someone's out of state we want them to feel included in every step! And thank you for your review on The Knot and WeddingWire!!!! -
Quality of service
-
Molly Sent on 02/01/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I could not have asked for a better dress selection, a more custom experience or a more supportive tailor!
I found exactly the dress I wanted at Valentino’s - it was the one and only location I shopped! Tatyana was absolutely wonderful through the entire process - helping pick my dress, the alterations and the special custom design work of adding lace sleeves to my dress! She carried unique designers, which is how I found her shop originally. I was able to find a private label design and have it tailored and perfect in just a few months -- during COVID! She worked with me every step of the way to make sure the dress was ready in time, and I felt like I was in good hands from day one! Thank you so much for everything, Tatyana - you helped make the day perfect - people were stunned by my dress, and I could not have felt better!Valentino's Bridal & Tailoring's reply:
Molly, thank you for coming to us first! We absolutely loved having you in the shop and are so happy you were able to find a dress you loved with us. We love customizations with our brides, we love to see unique idea be added, especially with sleeves! Uniqueness and exclusivity are our favorite things to bring into the shop! Thank you again! -
Quality of service
-
Katie Sent on 10/12/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dress Perfection
Although I did not get my dress here, the dress I brought in for alterations was turned into THE dress by these amazing hands at work! Not only did my dress fit like a glove but I even got the perfect custom sleeves added on to make my dress true perfection. I got so many compliments the day of I couldn’t be happier!Valentino's Bridal & Tailoring's reply:
Katie, thank you for giving us your time and trust. We're so happy that we could make your dream dress fit so perfectly! And add the custom sleeves to bring your dream dress ideas to life! -
Quality of service
-
Rebecca Sent on 10/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Made my dream dress come to life!
I have nothing but good things to say. The talent and expertise at Valentino’s Bridal is unmatched. I couldn’t have asked for better experience from start to finish. I ordered my dress and then COVID hit. Tatiana kept me updated along the way and worked her butt off to make sure my dress was perfect.-
-
-
+2 photos
Valentino's Bridal & Tailoring's reply:
Rebecca, thank you for coming into our shop and trusting us to find your dress! We've had years of experience and will always try our hardest to make our girls experience everything that they want it to be! Thank you for being so patient and understanding with COVID, and were glad to hear you felt updated about your dress every step of the way. -
Quality of service
-
Francesca Sent on 07/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding dress alterations
I had buyer regret after buying two different dresses. After telling Valentina how sad I was and wanted another dress she was able to take the two I already purchased and made it into one amazing beautiful dress! I needed to move my date up due to Covid and she was more then willing to have my dress ready for me on time. 5 stars isn’t enough to give her and her amazing talent!Valentino's Bridal & Tailoring's reply:
Francesca, thank you for bringing your gown into our shop! We're so happy that we were able to turn your "buyers regret" into a gown you love! I'm glad we could take all the best aspects of both dresses and make it one beautiful gown!! -
Quality of service
-
Andrea Sent on 01/31/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dress of my Dreams
Tatyana is the best at what she does. From the moment I walked in to my appointment, I knew I found the right place to help me find my dream dress. I had a vision in mind and she made it come true. She tailored my dress to fit me like a glove and I found the perfect veil to compliment my dress as well. She is sincere and provides honest and helpful advice. I highly recommend Tatyana and her shop!-
-
-
+3 photos
-
Quality of service
-
Stephanie Sent on 01/17/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tatiana is the best
I have only amazing things to say about Tatiana. She helped me totally customize a dress that ended up being exactly what I was looking for. She was very honest throughout the whole customization process and did not try to "oversell" me on an unrealistic vision which I felt was the case at some bridal stores. I gave her my budget and with alterations and a custom made veil, she stayed exactly within it. She is extremely flexible and made herself available whenever I was visiting Cleveland from Chicago (where I live). I would recommend Valentino's to any bride looking for a wonderful experience!! -
Quality of service
-
Sara Sent on 01/17/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Valentino's made bridal shopping such a joy!
Tatyana has a truly special and unique bridal shop. She took care of us from start to finish. Not only did I find my perfect dress, but also the bridesmaid dresses, my veil, my shoes, my earrings, AND my hair piece. Not only that but she altered all of the dresses (including my mother's) to perfection. Coming to Valentino's was one of my absolute favorite parts of wedding planning! Tatyana, thank you for everything! 🥂-
-
-
+4 photos
-
Quality of service
-
Samantha Sent on 11/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
You need to get alterations here!!!!
I cannot even tell you how many compliments I got about how great my dress fit me! There was a LOT of work that needed done, and it came out PERFECT!!!! -
Quality of service
-
Erin Sent on 10/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing dress
Tatiana really did an amazing job. I would recommend her highly. Dress fit like a glove. With little time to get the dress in from Europe, it was done beautifully! -
Quality of service
-
Elaine Sent on 10/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridesmaids look fabulous!
Called Tatyana in search of the bridesmaid dresses my daughter was looking for, she was great!!!! Ordered them and did all the alterations at a reasonable price. The girls all looked fabulous!!!! Thank you Tatyana! -
Quality of service
-
Kristen Sent on 07/06/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tatyana is amazing. I bought both my wedding dress from her shop and ordered all bridesmaids through her. She is so accommodating to a customer's needs, genuinely cares about each customer and the quality of every product. She cares about the quality of dresses and only wishes for the bride to be her most beautiful self. All her dresses are from Europe, so the quality is AMAZING and fashion forward (many styles of which haven't entered USA style yet). She has a range of styles and is very flexible with trying styles to fit your needs. Everyone at the shop is very genuine and caring. She gives you the best price and doesn't try to cheat you with poor quality for a high price. I highly recommend. -
Quality of service
-
Mary Sent on 06/21/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Without hesitation, I would recommend Valentino’s Bridal and Tailoring to any bride. As a non-traditional bride, I wanted a knee-length wedding dress. This required significant alterations to my gown. Through word-of-mouth recommendations, I was directed to Valentino’s Bridal and Tailoring. I was not disappointed with this decision. The owner, Tatyana, was personable and highly professional. Her expertise was immediately evident. My gown was altered exactly as I envisioned.
A few weeks later, I had my bridesmaids’ dresses altered by a family friend. Unfortunately, the result were not to my standards. With only 11 days to my wedding, I called Tatyana in a panic. Calmly, Tatyana reassured me that everything would be fine. That evening, she measured my daughters and assessed the damage. Four days later, the dresses were completed and the outcome was stunning. I am truly grateful to Tatyana and her staff for all they did to make my wedding a memorial event.
-
Quality of service
-
Danielle Sent on 09/20/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Looking for a unique one of a kind dress you must take a look, I didn't get my dress there I had already bought mine when I came there for her to fix what Sew Cora did wrong, and they did amazing work in the short time I needed her help!!!! I cantb thank them enough -
Quality of service
-
Terrie Sent on 01/31/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Loved working with Valentino's! Got a gown altered a few years ago and was so happy I had to get my wedding gown altered there. Even though they are busy and have a lot going on, they are organized and deliver on time or earlier. Not only do they help you with the dress alterations, they are so helpful with advice for shoes and accessories. You get a comfortable feeling when you go there. Great to see a family run business evolving! Customer focused and so easy to work with:-) In addition to face to face meetings, I used phone, text and Facebook exchanges. -
Quality of service
-
Channing Sent on 01/25/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tatiana is amazing and so friendly! She made me feel so comfortable with myself and in my dress. She never rushed me and always listened to what I wanted. She made my bustle and hem on my dress perfectly while also adding some cups up top! I felt like a princess on my wedding day! Plus it was very reasonably priced! -
Quality of service
-
Kathy Sent on 07/29/20194.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful experience
I bought my dress from Valentino's, and Tatyana also did my and my mom's alterations -- I highly recommend! There are many dresses to choose from and the prices are reasonable. As for alterations, you can't find better than Tatyana. She did extensive work essentially rebuilding my train for a custom look and taking in my dress several inches on a short time-frame, and the end result was beautiful. She truly is a miracle worker! -
Quality of service
-
1Cc139Eb32553Df5959Aebdb9F713B75C456E8Cd Sent on 05/31/20241 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Terrible service after ordering
The service after ordering your gown is terrible. They treat you like an inconvenience and don't want to answer any questions. -
Quality of service
-
Jennifer Sent on 01/28/20180.5 out of 5 rating0.5
-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 0.5 out of 5 rating0.5
-
Flexibility 0.5 out of 5 rating0.5
The owner called me December 27th to ask if I was on my way to my 11am appointment. I explained to her that it was made for Saturday January 27th. She apologized profusely and said she would see me in January. (No big deal right? Things happen)
Cut to Friday January 26th, she calls me at 11:30am (very rudely) to ask why I was a no show for my 11am appointment. I replied that my appointment was set for January 27th, not the 26th. Then with an attitude, she replied it was written down for the 26th. After I jogged her memory of our conversation we had last month, she calmed down and apologized repeatedly. She followed up with asking if I could come in at 10am or even 10:30am tomorrow so she can “squeeze me in.” (Not sure why I’m getting squeezed in when my appointment has been booked for months).
I told her I’d have to check with my family members who would be accompanying me during my appointment. She then proceeded to tell me she has so many brides it’s hard to keep track of us all, as if that is a good excuse. If I’d still be willing, she would like to still have me come in the next day at my originally scheduled time.
Against my fiancée’s advice, I decided to cancel my appointment and not be a “no show” because I think that’s just morally not right to waste anyone’s time. I called, stating I would be canceling my appointment with her for tomorrow at 11am. She replied with “okay Jennifer” and hung up on me abruptly, before I even finished exhaling.
I was beyond disappointed because this was the only place I was super excited to visit. I couldn’t believe how I was treated before I even stepped foot in the door.Valentino's Bridal & Tailoring's reply:
Jennifer,
I understand you were disappointed about me incorrectly recording our appointment. There is no excuse and I am truly sorry for that.
As I explained we had a close family friend pass away whose funeral was on Saturday January 27th.
As a sole proprietor unforeseen circumstances like that force me to close the shop and that is the reason I would not be able to give you the attention you deserve during your appointment.
I was hoping you were willing to come in earlier or at any other time at any other day so we did not have to rush our appointment. I feel it is really too bad this would not work with your schedule and that of your party but I understand.
Again I am sorry for the inconvenience.
I wish you a wonderful wedding.
Regards,
Tatyana
-
Quality of service
Are you interested?
Are you interested?