Ultimate Bride Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
56 reviews
Recommended by 90% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.2 out of 5 rating4.2
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Flexibility 4.5 out of 5 rating4.5
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User photos
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![Annabel]()
Annabel Sent on 10/12/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and very happy with my dress!
I purchased and tailored my wedding dress at Ultimate Bride, and it was an absolute delight from start to finish. Their service was top-notch; the staff was incredibly attentive, knowledgeable, and made me feel so special throughout the entire process. The selection of dresses was absolutely stunning, offering a diverse range of styles, fabrics, and designers to choose from.
Special shoutout to Kathia, my stylist, who went above and beyond in helping me find my dream dress. She was never pushy or judgmental and made me feel very comfortable expressing how I felt about each dress I tried, which was crucial in finding the right dress for me.
In addition, Maya, the alteration specialist, also deserves praise...I purchased and tailored my wedding dress at Ultimate Bride, and it was an absolute delight from start to finish. Their service was top-notch; the staff was incredibly attentive, knowledgeable, and made me feel so special throughout the entire process. The selection of dresses was absolutely stunning, offering a diverse range of styles, fabrics, and designers to choose from.
Special shoutout to Kathia, my stylist, who went above and beyond in helping me find my dream dress. She was never pushy or judgmental and made me feel very comfortable expressing how I felt about each dress I tried, which was crucial in finding the right dress for me.
In addition, Maya, the alteration specialist, also deserves praise for her impeccable tailoring service. She was patient and understood what I wanted to achieve. She ensured that my dress fit like a glove, with precise attention to every detail, making the entire experience stress-free.
Plus, their timeliness was impressive; my dress was ready well ahead of schedule, giving me one less thing to worry about before the big day.
Lastly, the store environment was elegant and calming.
I couldn’t have asked for a better experience in finding my dream wedding dress. Highly recommend!
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Quality of service
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![Molly]()
Molly Sent on 01/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST experience to find my DREAM dress!
I had the BEST experience finding my wedding dress at Ultimate Bride. We got married on 10/15/22 at the Sculpture Garden at Bridgeport Art Center and I began my dress search in September 2021. Brandy was an absolute dream to work with in my first trial appointment and my second. She completely understood my vision and brought me a range of styles that both read my mind and introduced me to something unique. She really helped me find the most perfect Ines Di Santo magical gown that delivered on the chic, one of a kind vision I had in mind!! She made me feel confident and assured. She also gave me the best advice to not show my dress...I had the BEST experience finding my wedding dress at Ultimate Bride. We got married on 10/15/22 at the Sculpture Garden at Bridgeport Art Center and I began my dress search in September 2021. Brandy was an absolute dream to work with in my first trial appointment and my second. She completely understood my vision and brought me a range of styles that both read my mind and introduced me to something unique. She really helped me find the most perfect Ines Di Santo magical gown that delivered on the chic, one of a kind vision I had in mind!! She made me feel confident and assured. She also gave me the best advice to not show my dress to anyone and let it be a surprise on the wedding day! Once I landed on my dream dress, Ultimate Bride was highly communicative with next steps. I do not live in Chicago, so they were very accommodating with helping me to schedule my fittings. I worked with Gianna for my fitting experience and she was INCREDIBLE. Gianna was highly knowledgeable and made me feel so comfortable throughout the experience. She made sure the dress fit me light a glove and that I was confident and comfortable in it. Both Brandy and Gianna and the entire Ultimate Bride team helped me choose a dress that made me feel like the absolute best version of myself for my big day. HIGHLY RECOMMEND!-
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+3 photos
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Quality of service
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![Alexandria]()
Alexandria Sent on 09/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved this place!
All I can say is wow! I had the best experience at this salon! I had a smaller budget for my dress and they worked within that budget! I ended up falling in love with a sample gown that had minor damage and the manager fixed the lace herself before I picked up the gown! She said she searched their backroom till she found the same lace! Just really went above and beyond for me and I can’t recommend them enough!All I can say is wow! I had the best experience at this salon! I had a smaller budget for my dress and they worked within that budget! I ended up falling in love with a sample gown that had minor damage and the manager fixed the lace herself before I picked up the gown! She said she searched their backroom till she found the same lace! Just really went above and beyond for me and I can’t recommend them enough! -
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![Jordan]()
Jordan Sent on 04/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous store
The store has an amazing selection and loris incredibleThe store has an amazing selection and loris incredible -
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![MeganM]()
Megan Sent on 08/06/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am obsessed with Ultimate Bride. Everyone there is so professional and so kind. I absolutely loved my Monique Lhuillier dress. The alterations were perfect. They made me feel at ease and also like a princess. Highly recommend Ultimate Bride for your designer wedding dress!I am obsessed with Ultimate Bride. Everyone there is so professional and so kind. I absolutely loved my Monique Lhuillier dress. The alterations were perfect. They made me feel at ease and also like a princess. Highly recommend Ultimate Bride for your designer wedding dress! -
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![Jenny]()
Jenny Sent on 10/05/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my wedding dress at Ultimate Bride and had such an amazing experience!
Amanda was my consultant and is so sweet! She listened to my ideas and found me the most perfect wedding dress. It felt like I was dress shopping with a best friend! She stopped by during my alterations appointments to make sure everything went perfectly!
I'm so glad I found my dress at Ultimate Bride!!I found my wedding dress at Ultimate Bride and had such an amazing experience!
Amanda was my consultant and is so sweet! She listened to my ideas and found me the most perfect wedding dress. It felt like I was dress shopping with a best friend! She stopped by during my alterations appointments to make sure everything went perfectly!
I'm so glad I found my dress at Ultimate Bride!! -
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Lindsay Sent on 07/24/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless process for a perfect wedding look!
I found my dream dress at Ultimate Bride, and I am so happy I did because the entire process from try on to alterations was stress free and enjoyable. They suggested ways to make my bridal look my own by making a semi-custom cape with lace that matched the lace of my dress. It was so fun to see the look come together and they were so attentive to every detail ensuring that everything was perfect at the end. It was very easy to contact them via text. I would highly recommend them to any bride!I found my dream dress at Ultimate Bride, and I am so happy I did because the entire process from try on to alterations was stress free and enjoyable. They suggested ways to make my bridal look my own by making a semi-custom cape with lace that matched the lace of my dress. It was so fun to see the look come together and they were so attentive to every detail ensuring that everything was perfect at the end. It was very easy to contact them via text. I would highly recommend them to any bride! -
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Jennifer Sent on 02/18/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cannot recommend enough!
I had the most amazing experience at Ultimate Bride and cannot recommend them enough! I ended up at Ultimate Bride because my first wedding dress (purchased from another Chicago bridal shop) was ruined during alterations. With only 2 months before my wedding, my mom called Ultimate Bride on a whim (and in a panic) to see if they could help me find a new dress, and Constantine (the owner) assured her it would not be a problem.
When I arrived to Ultimate Bride, Amanda and Lori were SO kind, patient, accommodating, and helpful. Amanda pulled several dresses for me to try that fit the exact style I was looking for (they have an amazing selection), and Lori...
I had the most amazing experience at Ultimate Bride and cannot recommend them enough! I ended up at Ultimate Bride because my first wedding dress (purchased from another Chicago bridal shop) was ruined during alterations. With only 2 months before my wedding, my mom called Ultimate Bride on a whim (and in a panic) to see if they could help me find a new dress, and Constantine (the owner) assured her it would not be a problem.
When I arrived to Ultimate Bride, Amanda and Lori were SO kind, patient, accommodating, and helpful. Amanda pulled several dresses for me to try that fit the exact style I was looking for (they have an amazing selection), and Lori called the designers to make sure that those specific dresses could be rush ordered since I was in a time crunch. The very last dress Amanda pulled out for me to try ended up being a new, off the rack sample that had never been worn before, and oddly enough was my exact size! They allowed me to purchase that exact dress the day I tried it on and I was able to leave feeling SO relieved and happy. I ended up loving this dress more than my first! I also loved that alterations were in house. Their alterations team is so talented and did an amazing job on my dress – I could not have been happier with how it turned out.
LASTLY, a glass of red wine was spilled on my dress at my wedding reception and completely stained the skirt – Diane spent nearly an hour on the phone with my mom guiding her through exactly who to reach out to and how to handle the cleaning process. We so appreciated her time and guidance!
Every single person we interacted with at Ultimate Bride went above and beyond to make a stressful situation such a positive and fun experience. I am recommending them to all of my newly engaged friends without hesitation Truly the best of the best!
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Mallory Sent on 10/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am a fashion major, so the pressure was on for my dress. I told Wendy that I wanted something backless and was really in love with lace. I also mentioned I hate ball gowns. Wendy definitely abided by my backless theme but went off the beaten path with the material. While every dress was beautiful, I wanted a classic chic dress that I will love forever and ever. After my amazing experience at Ultimate Bride, I had another appt with a different salon. Wendy wrote down the dresses I really loved and the prices. After we went to the other place, which didn't even compare to Ultimate Bride, we had to decipher over drinks. I immediately called Ultimate...I am a fashion major, so the pressure was on for my dress. I told Wendy that I wanted something backless and was really in love with lace. I also mentioned I hate ball gowns. Wendy definitely abided by my backless theme but went off the beaten path with the material. While every dress was beautiful, I wanted a classic chic dress that I will love forever and ever. After my amazing experience at Ultimate Bride, I had another appt with a different salon. Wendy wrote down the dresses I really loved and the prices. After we went to the other place, which didn't even compare to Ultimate Bride, we had to decipher over drinks. I immediately called Ultimate Bride and asked if they could get out 4 dresses for me to try on one last time before the closed for the weekend. They were kind enough to bring out the dresses and have my friends come and see the gowns. I chose an Austin Scarlett dress with bow detail in the back. Wendy knew I wanted something interesting on the back and once she put a belt on, it was a slam dunk. Then the alterations team was amazing. I kept losing weight and they kept bringing it in and I wanted the bow to be fuller so they put netting in the bow. They were amazing. Not only that, but they shipped the dress to Iowa so we didn't need to pay tax. My experience from beginning to end was amazing at Ultimate Bride. Thank you so much for finding the perfect dress for me and having it fit perfectly! -
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Sofia Sent on 12/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved my experience at Ultimate Bride! When you first walk in you are greeted in a pretty lobby area, the receptionist is very professional and nice. I worked with Rachel who was amazing. She took me back to a very large fitting room and my mom sat outside next to the pedestal. Rachel pulled dresses & styles I had mentioned and also those I would never pick out, but this was great because it gave everyone a good idea of what looked good on my shape and also what I wanted. Rachel was very observant, she listened to me and my mom and offered feedback but mostly, she listened. You could see her working, as if she...I absolutely loved my experience at Ultimate Bride! When you first walk in you are greeted in a pretty lobby area, the receptionist is very professional and nice. I worked with Rachel who was amazing. She took me back to a very large fitting room and my mom sat outside next to the pedestal. Rachel pulled dresses & styles I had mentioned and also those I would never pick out, but this was great because it gave everyone a good idea of what looked good on my shape and also what I wanted. Rachel was very observant, she listened to me and my mom and offered feedback but mostly, she listened. You could see her working, as if she had a mental dress catalog just spinning in her brain. I really trusted she knew what she was going. She worked fast and efficiently and made me very comfortable. I saw THE dress before she even put it on me, the second she clamped me in I knew it was the one! I told Rachel that I wouldn't be buying that day because I'm not someone that can make spontaneous purchases and she was totally cool with it, we made a follow-up appointment to come back and get the dress, there was ZERO pressure which I really appreciated. The woman who took my measurements was very nice as well. Overall, and amazing experience! Can't wait to go back for my fittings! -
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User2448671 Sent on 12/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The dress selection is amazing, and the service is fantastic. But above all else, the alterations department is full of rock stars. The dress was tailored so perfectly to me; everyone commented not only on how beautiful the dress was, but also how amazing it fit. It's worth the money!The dress selection is amazing, and the service is fantastic. But above all else, the alterations department is full of rock stars. The dress was tailored so perfectly to me; everyone commented not only on how beautiful the dress was, but also how amazing it fit. It's worth the money! -
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User2391115 Sent on 10/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The dresses are absolutely beautiful! They are expensive, but well worth the cost! Wonderful to work with and so fun to get to know the workers! They sure know what they are doing!!The dresses are absolutely beautiful! They are expensive, but well worth the cost! Wonderful to work with and so fun to get to know the workers! They sure know what they are doing!! -
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User2425743 Sent on 09/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone was extremely helpful there down to the seamstress who did an amazing job with my elaborate dress.Everyone was extremely helpful there down to the seamstress who did an amazing job with my elaborate dress. -
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Sujeidy Sent on 06/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an excellent experience shopping for my gown at Ultimate Bride; This was the first boutique that I tried a wedding gown at, and my salesperson Laura was FANTASTIC. She knew exactly what I was looking for-the first gown that she pulled for me was the one I fell in love with and ordered. Despite loving the first choice, she was able to pull a few more options for me to try (all of which were consistent with my aesthetic), to have something to compare the first gown to. She was very patient, genuine, attentive and not pushy at all. Overall, the boutique has great options for every bride; traditional, modern, bohemian...etc. and their customer service is super.I had an excellent experience shopping for my gown at Ultimate Bride; This was the first boutique that I tried a wedding gown at, and my salesperson Laura was FANTASTIC. She knew exactly what I was looking for-the first gown that she pulled for me was the one I fell in love with and ordered. Despite loving the first choice, she was able to pull a few more options for me to try (all of which were consistent with my aesthetic), to have something to compare the first gown to. She was very patient, genuine, attentive and not pushy at all. Overall, the boutique has great options for every bride; traditional, modern, bohemian...etc. and their customer service is super. -
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Elizabeth Sent on 04/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They have a beautiful wedding gown selection. After going to multiple bridal salons and starting to get a little worried, I was able to get a last minute appointment one week later on a Friday night at Ultimate. I described what I was looking for to my my sales associate and had a good feeling after she responded that she might have just what I was looking for. Sure enough, once she showed me that dress and I tried it on I knew it was the one! Everyone there was so nice and made me feel like a princess from start to finish. I cannot say enough positive things about the service, the quality of the gowns and the alterations women who do an incredible job!They have a beautiful wedding gown selection. After going to multiple bridal salons and starting to get a little worried, I was able to get a last minute appointment one week later on a Friday night at Ultimate. I described what I was looking for to my my sales associate and had a good feeling after she responded that she might have just what I was looking for. Sure enough, once she showed me that dress and I tried it on I knew it was the one! Everyone there was so nice and made me feel like a princess from start to finish. I cannot say enough positive things about the service, the quality of the gowns and the alterations women who do an incredible job! -
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Caitlin Sent on 02/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In October, I purchased my dress from Ultimate Bride and could not be happier with the service that they've provided! I was unable to make a decision between two different Monique Lhuillier wedding dresses and my consultant was able to help me make custom changes to basically combine the two looks. Since then, I did have a moment of panic wondering if all of the requested changes would go through, so I called up the boutique and asked for sketches, etc. to calm my nerves. William took my call and put me in touch with Ellen who asked that I come in. I was in really good hands with Ellen, as she answered all of my crazy questions and...In October, I purchased my dress from Ultimate Bride and could not be happier with the service that they've provided! I was unable to make a decision between two different Monique Lhuillier wedding dresses and my consultant was able to help me make custom changes to basically combine the two looks. Since then, I did have a moment of panic wondering if all of the requested changes would go through, so I called up the boutique and asked for sketches, etc. to calm my nerves. William took my call and put me in touch with Ellen who asked that I come in. I was in really good hands with Ellen, as she answered all of my crazy questions and put together a make-shift sample for me to try on until my dress comes in. I am so much more at ease now and could not be more excited for my dress to come in! Thank you William & Ellen! -
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Sasha Sent on 08/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just an all around wonderful experience! They nailed the dress with my personality, and they went the extra mile for me at every turn. A lovely experience!!!Just an all around wonderful experience! They nailed the dress with my personality, and they went the extra mile for me at every turn. A lovely experience!!! -
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User1673836 Sent on 06/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my dress and was so happy with the alterations. Everything looked amazing and perfect!I loved my dress and was so happy with the alterations. Everything looked amazing and perfect! -
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Angela Sent on 03/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress was most likely my favorite thing about my wedding. The staff at Ultimate Bride was super nice, my dress was gorgeous, and the alterations lady and veil specialist were incredible. We used my mother's vintage veil to create a new veil and the alterations department took the extra fabric from my dress and made a flower for the flower girl's dress. Simply awesome. Would recommend.My dress was most likely my favorite thing about my wedding. The staff at Ultimate Bride was super nice, my dress was gorgeous, and the alterations lady and veil specialist were incredible. We used my mother's vintage veil to create a new veil and the alterations department took the extra fabric from my dress and made a flower for the flower girl's dress. Simply awesome. Would recommend. -
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Tammy Sent on 07/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After going to Vera Wang and another bridal store on Oak Street, I stopped by Ultimate Brides on Oak and found the perfect dress. I worked with Laura and I absolutely LOVED her. She was so sweet and easy to work with. I originally had a type of bridal dress that I wanted in my mind from looking through magazines, but after trying on similar dresses, it just did not suit me. Laura suggested I try on a 2 piece dress by Monique Lhuillier even though it didn't fit in the category of dress that I like, and initially in my head i was thinking "2 piece???!!! isn't it going to look like a 90's prom dress?" After she...After going to Vera Wang and another bridal store on Oak Street, I stopped by Ultimate Brides on Oak and found the perfect dress. I worked with Laura and I absolutely LOVED her. She was so sweet and easy to work with. I originally had a type of bridal dress that I wanted in my mind from looking through magazines, but after trying on similar dresses, it just did not suit me. Laura suggested I try on a 2 piece dress by Monique Lhuillier even though it didn't fit in the category of dress that I like, and initially in my head i was thinking "2 piece???!!! isn't it going to look like a 90's prom dress?" After she took it out, I realized it was a corset type top and a separate gorgeous skirt which goes over the top, and one look in the mirror, I FELL IN LOVE! It was the one. Ordered my dress right then and there with Laura and the gown came in earlier than expected. My alterations were also done by Maria at Ultimate Brides and she was fantastic as well. Everything fit like a glove for the day of the wedding. Thank you Laura and Maria!!! -
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Joann Sent on 12/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service and professionalism from start to finish. Exquisite dresses. Lovely experience. Thank you!Excellent service and professionalism from start to finish. Exquisite dresses. Lovely experience. Thank you! -
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Stephanie Sent on 11/20/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot speak highly enough of my experience with Ultimate Bride. I absolutely LOVED my dress and working with them was so easy. Laura - my dress consultant is amazing - so encouraging and enthusiastic. I really got personal treatment and felt like a million dollars. I loved them!I cannot speak highly enough of my experience with Ultimate Bride. I absolutely LOVED my dress and working with them was so easy. Laura - my dress consultant is amazing - so encouraging and enthusiastic. I really got personal treatment and felt like a million dollars. I loved them! -
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Donielle Sent on 09/03/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best dress shop in the Chicagoland area by far! My consultant was the sweetest woman ever. Since I live an hour away from the shop, we spoke mostly on the phone and she put so much effort into finding the perfect dress for me. I had already bought one dress from another store and was unhappy with it, so I was on a limited budget for a second dress. She found me a sample that was brand new and before I even saw it, she predicted that it was the one I was going to love. She was right!The best dress shop in the Chicagoland area by far! My consultant was the sweetest woman ever. Since I live an hour away from the shop, we spoke mostly on the phone and she put so much effort into finding the perfect dress for me. I had already bought one dress from another store and was unhappy with it, so I was on a limited budget for a second dress. She found me a sample that was brand new and before I even saw it, she predicted that it was the one I was going to love. She was right! -
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Jennifer Sent on 08/24/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The woman I tried on with listened to what I was saying while I tried on, and eventually brought me the Monique Lhullier that made my mom cry. It was more than I wanted to spend, but I was able to catch them on a trunk show weekend and make it doable. The altering was perfect and beautiful and the women were so adorable, helpful, and complementary. They made me feel perfect. I would definitely recommend Ultimate.The woman I tried on with listened to what I was saying while I tried on, and eventually brought me the Monique Lhullier that made my mom cry. It was more than I wanted to spend, but I was able to catch them on a trunk show weekend and make it doable. The altering was perfect and beautiful and the women were so adorable, helpful, and complementary. They made me feel perfect. I would definitely recommend Ultimate. -
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Katherine Sent on 07/07/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was a little nervous at first when I made my appointment at Ultimate Bride, because I knew they carried very expensive gowns and I had heard that occasionally they could be a bit snotty. This was not the case at all. The salesgirl who sold me my dress was totally polite and helpful and I really appreciated the effort she put forth in helping me find my dress. (I can be a bit shy and reserved, so the many questions she asked about what I was looking for really helped us narrow things down).
The gown which I ultimately chose was perfect. We had managed to find a gown which was a wonderful reflection of me (not...I was a little nervous at first when I made my appointment at Ultimate Bride, because I knew they carried very expensive gowns and I had heard that occasionally they could be a bit snotty. This was not the case at all. The salesgirl who sold me my dress was totally polite and helpful and I really appreciated the effort she put forth in helping me find my dress. (I can be a bit shy and reserved, so the many questions she asked about what I was looking for really helped us narrow things down).
The gown which I ultimately chose was perfect. We had managed to find a gown which was a wonderful reflection of me (not just another white dress...) I received many compliments on my gown and I cannot recommend the salon more highly. Yes, their gowns are more pricey than others, but just make sure to ask when you make your appointment so it fits with your budget.
Lastly I really must mention that their alterations department was excellent. They fitted my gown to me perfectly and I did not have to worry at any point during my wedding whether my gown would stay up, whether the bustle would hold up or whether anything looked funny. -
Quality of service
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