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The Wedding Dress & Tux Shop Reviews

The Wedding Dress & Tux Shop

The Wedding Dress & Tux Shop

Geneseo, NY
4.7 out of 5 rating, 49 reviews
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Reviews

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  • Taylor
    Taylor Sent on 03/26/2025
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    Winder Wonderland Wedding

    Highly Recommend! This place was wonderful I had been to many boutiques that were all giving me a hard time while trying to find my dress because I was on a weight loss journey and the women I worked with were so helpful and supportive 10/10 ❤️ they helped me find a dress beyond my wildest dreams 💞
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    Kirill Sent on 03/19/2025
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    The wedding dress store ROYCEBRIDAL OFFICIAL STORE https://www.roycebridal.com/

    I struggled finding a dress that I liked, and of course found something online that no stores carried. Luckily I found roycebridal store and she was able to customized dress for me. https://www.roycebridal.com/
  • Chrissa
    Chrissa Sent on 03/18/2025
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    Has anyone purchased your wedding dress from Roycebridal?

    I was very happy with it! This is their dress with a crinoline petticoat underneath. I highly suggest ordering a try-on dress. My dress arrived on time.
    https://www.roycebridal.com/
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  • Evelyn
    Evelyn Sent on 06/21/2024
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    Wedding dress perfection!

    The team here are INCREDIBLE! I felt like family by the end of the whole process :)

    I came in with 0 expectations (I'm not a huge dressing up girlie!) and the team made me feel right at home. Their recommendations were impeccable - the dress I chose was literally my third try on and something I would have NEVER chosen myself but it was stunning and perfect!

    I also did my alterations here which I highly recommend! The train of my dress was complicated and they made the most BEAUTIFUL bustle I'm still in awe of how they did it.

    Thank you all again!
  • Jenna
    Jenna Sent on 10/17/2023
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    10/10 Experience at this beautiful bridal store

    From the moment we stepped foot in the door, Jess, Nancy & Kasey were exceptional and made me feel so beautiful and comfortable. I highly recommend a trip to Geneseo to visit this shop for your big day, you will definitely not regret it. A high selection of dresses, affordable prices, and a relaxed, professional atmosphere. You will not be disappointed.
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    Kate Sent on 09/05/2022
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    Simply the best!

    The Wedding Dress is just the best. Period.
    I wanted to support a local business and when I saw the designers they carried, I was hopeful I'd find my dress there.
    I did and I'm so glad I did.
    It is a beautiful shop and Jessica and Nancy instantly make you feel at home, beautiful and comfortable whether you are trying on a gown or going for fittings. The alterations, by the way, were expertly done.
    They are incredibly knowledgeable, attentive and kind. They understand the emotions involved in wanting to find the best fit, they listen and are simply a joy to be around.
    We also rented our tuxes there as well and the process could not have been easier.
    All around just a wonderful shop with great people. I can't say enough good things.
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    Sarah Sent on 11/19/2020
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    Excellent experience dress shopping and great alterations work!

    Excellent experience with the team at The Wedding Dress! These ladies were very patient and helpful throughout the search for my dream dress. Once I found "the one," I was especially impressed with Jessica's knowledge & expertise with alterations. She immediately knew what to do and jumped into action when I noticed a minor fit concern in the top of my dress. Her attention to detail was so appreciated for someone OCD like myself! Thanks to her work, the dress fit flawlessly on my wedding day. Thank you to Jessica, Nancy, & Kasey at The Wedding Dress-- these ladies are a dream team!
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    Hannah Sent on 10/06/2020
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    Very Flexible

    I picked out my very unique dress at a trunk show and instantly fell in love. I originally had planned my wedding for a year later but decided to elope instead. The staff worked with me to get my dress in a few short months and get all of the alterations in time. Since getting my dress I referred both of my sisters and they each got a dress from here.
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    Lisa Sent on 10/08/2019
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    excellent business

    I had an amazing experience at this dress shop. The women who work there are so helpful and make you feel so comfortable as soon as you walk in the door. They also did my alterations. Highly recommend this place for future brides.
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    Angelle Sent on 10/09/2018
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    The ladies here are just so sweet and make you feel so comfortable. They allowed me to pull any dress I or my family wanted to try on. I didn’t feel rushed at all. They made sure I was satisfied with my choice, at one point I tried on the two different dresses 3 times to be able choose. Their hours are flexible which is great because I had bought my dress over a year before my wedding and then two weeks before my wedding decided to go buy a veil. Since they have flexible hours I went one day after work, they new what I was describing and walked out of the store with it that night. They did an amazing job helping me find my special dress. Lets be real a dress with pockets is the best dress in my opinion! Such a great small boutique run by a great a great family.
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    Britt Sent on 09/27/2018
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    I can't say enough about the team at The Wedding Dress! I truly felt like their #1 priority every time I walked in that door. I made my mind up in the first dress I put on, which Nancy suggested I try on "just to see!" After that, Kasey patiently helped me try on other styles and fits- until it was obvious I had found the one in the first dress. At every fitting, Jessie and Kasey made sure I was totally satisfied with the look and the fit. It was my dream dress and my dream experience of getting the dress! No pressure... no feelings of being rushed... no feelings of being ripped off... honestly, I'm still shocked at how affordable my gown was! In fact, it was so affordable, that I went ahead and got a belt and headpiece that Kasey hand picked for me. BEST EXPERIENCE WITH THE BEST SHOP! THANK YOU TWD!!!
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    Ashley Sent on 06/06/2017
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    Kasey, Jess and Nancy made the whole experience of finding a wedding dress and preparing for the big day, easy and enjoyable! Finding my wedding dress wasn't nerve wrecking or scary like most imagine, thanks to Kasey. I didn't have much of an idea, so she helped pull styles and within a short amount of time I had tried on multiple dresses and had it narrowed down to my favorite two. After choosing the dress and leading up to the wedding, they made the process simple. I live in New Jersey, so they always just scheduled the fittings around when I would be home in New York. I would recommend The Wedding Dress & Tux Shop to anyone! Thank you ladies for helping me my find my dream dress and making me feel absolutely beautiful on my wedding day!
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    Megan Sent on 08/20/2016
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    A huge thank you to the Wedding Dress & Tux Shop for all the assistance and for helping me find my perfect dress! From when we walked in the door the first day, to walking out with my dress their personalized service was awesome. I felt comfortable immediately and they really worked with me on what would look best for my shape. Thank you Kasey, Jessica and Nancy for all your hard work!

    Megan
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    Lindsey Sent on 06/20/2016
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    The Wedding Dress offers superior service and quality. They have a great selection of designer dresses, are reasonably priced and offer a great experience with very clean dressing rooms and great staff. They do a wonderful job with alterations and were really flexible with fittings for my out of town bridesmaids.
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    Mary Sent on 11/18/2015
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    The Wedding Dress and their wonderful staff made 2015 a wonderful year for me! With 3 weddings on tap and my roles as mother of the bride/groom and as a young at heart bride myself, I could not have been more pleased with the service and support provided. All of my dresses were elegant and perfect for our March, May and July weddings - very efficient, knowledgeable service and high quality merchandise.
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    Michelle Sent on 10/19/2015
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    The women at the Wedding Dress Shop were so awesome! I went in for a Maggie Sottero trunk show because I love her dresses. It was my first time trying on Wedding dresses so I was a little nervous and wasn't 100% sure of the style I wanted or what looked good on me. We had a private fitting room (which is amazing because it's akward trying on dresses in front of other bride to be's). I tried on about 10 dresses and by the end had the style that I wanted. Just when I thought I was done they pulled this dress that they thought I would like and when I saw it my stomach dropped a little bit and I couldn't wait to try it on. It had 3D flowers on it and it was absolutely beautiful and so ME! Obviously I tried it on and it was perfect! From that point on they were very responsive for the fitting appointments and when I picked my dress up the day before the big day they were all so excited. It was just an awesome experience!
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    User2373099 Sent on 10/17/2015
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    I had a wonderful experience with the Wedding Dress. Jessica was patient as I tried to find the perfect wedding dress for the big day. She was very helpful and pulled many dresses that I might like. The individualized attention was so nice and can't be found at all wedding shops. The alterations were fantastic as well. I felt so beautiful on my wedding day!
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    Jillian Sent on 05/20/2015
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    The ladies at The Wedding Dress & Tux Shop were absolutely amazing. After listening to what I was envisioning they pulled the Maggie Sottero - Priscilla. From the moment I saw it, I fell in love. I loved the fact that this shop has a small shop feel and locally owned. I can't thank them enough for helping me find the most wonderful dress for my wedding day.
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    User2229117 Sent on 03/06/2015
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    The women at this place are amazing! They do a great job with helping you find the dress you love & they are not pushy at all which made me love them even more. I would recommend The Wedding Dress Shop to every one. They really have amazing dresses & the women are so helpful. Every time I have called I have always heard back from someone immediately. There prices are great & they have everything you need for your wedding day attire. Also, another plus is they keep your dress there until you do alterations, so basically until your last alterations appointment, most bridal places do not do that they make you take it home until you start alterations. Again, this is a fabulous place!
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    Jasmaine Sent on 10/07/2014
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    We did everything here! I bought my perfect dress for a great price, and had it altered here! Everything was perfect! My bridesmaids and groomsmen went through them for dresses and tux rentals. Loved the tuxes we picked out and everything went together perfect. The service was amazing! It was the perfect bridal experience! I loved the small shop atmosphere. It was never crowded.
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    User1850792 Sent on 10/07/2014
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    I could never thank Jessica & Kasey at The Wedding Dress enough for helping me find my dream wedding gown. From start to finish they provided nothing but exceptional service and are the nicest girls I could have ever asked to work with. On top of helping me find my dress, they were even able to find the bridesmaids dresses I had wanted that seemed to be impossible to find! Kasey & Jessica are truly talented at what they do! I will be forever thankful for my amazing wedding dress, and for how beautiful I felt in it on my wedding day!
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    User1839900 Sent on 10/01/2014
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    I love this shop! I had an amazing experience. My consultant was Kasey and she was fantastic. Her and I even share the same wedding date! She listened to all of my wants and pulled the perfect dress for me. I didn't even want to try it on but she told me it would look different on and she couldn't have been more right! I'm so thankful that I came to this shop and found the perfect gown. The carry the best designers and have quality gowns. Go see Kasey and the rest of the ladies at The Wedding Dress and Tux Shop!
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    Melissa Sent on 03/24/2014
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    My dress, my bridesmaids dresses and tux's came from the wedding dress! They all were very helpful in helping and suggesting styles, colors that would look good on everyone! The staff are all super nice and very kind. (Jessica was my favorite:) They are open various hours and very accommodating to peoples schedules! They are also very patient when it comes to your fittings, and willing to go to the extra mile to make sure everything is just perfect!
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    User1283499 Sent on 08/12/2013
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    They were very professional and made me feel very comfortable when trying dresses on.
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    User1231958 Sent on 07/08/2013
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    The ladies at The Wedding Dress and Tux Shop are FANTASTIC! I cannot rave enough about this little shop and the wonderful people that work there. My dress was a Maggie Sottero that truly wowed everyone at my wedding. I can only hope that every girl out there can have the experience that I had when looking for a wedding gown.
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    Kristina Sent on 11/09/2012
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    They payed attention of every detail to make sure I looked beautiful on my wedding day! The staff was wonderful and very friendly! They knew my name every time I walked in the door, usually unscheduled. I would recommend this place to everyone!
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    Peggy Sent on 10/28/2012
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    HIGHLY recommended! Jessica is so much fun, gives honest opinions and was very patient with us. After a few alterations, my dress fit beautifully. Very comfortable atmosphere. I can't say enough good things about this shop!
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    Emily Sent on 09/07/2012
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    Super helpful and made you feel like the only bride! Loved working with these ladies!
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    Renee Sent on 09/01/2012
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    The ladies at the shop were absolutely amazing. They worked with us untill we were satisfied and went above and beyond to make our dresses and our day just perfect. They even helped with suggestions of other vendors as we were going through the planning process. Highly recommend them, it's worth the drive!
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    User914905 Sent on 08/28/2012
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    All of the girls were so nice and helpful!
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    Kelly Sent on 04/24/2012
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    They have a great selection of dresses. They carry many different brands of dresses. I ended up purchasing an Alfred Angelo dress and it was perfect. The alterations were done at a very affordable price and I loved the fact that they let me keep the dress there until I picked it up the day before the wedding. Everyone who works there is so sweet and easy to work with.
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    Sandra Sent on 02/23/2012
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    I had fantastic service from the Wedding Dress & Tux Shop. Everyone was prfessional, and very very helpful. My assistant was Jessica and I found her to be awesome to deal with. Polite at all times and willing to do whatever I needed. I would highly recommed this vendor to anyone. The prices were reasonable. Thank You all for all your help.
    Sandy
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    Danielle Sent on 12/30/2011
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    This "boutique" like shop was amazing! From the wonderful people to the up to date styles they have available, I couldn't imagine going anywhere else for my wedding dress. I also found a wide selection of bridesmaid dresses that looked great on all of my girls and they all had very different body types. Even the tuxedos were fun! My finance had such a good time bringing his groomsmen in to pick things out and get measured. Needless to say this unique shop in Geneseo is the only place I would recommend going for all your wedding essentials. I have had so many compliments about how unique and different my dress was! If you want to WOW on your wedding day go visit the wonderful women at The Wedding Dress & Tux Shop.
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    Lori Sent on 12/02/2011
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    This shop really pays attention to detail. I tried other shops that didn't give me the time of day. My wedding was perfect!!!! I bought everything here, including tuxedos. My maid of honor was recently engaged and will be coming here in the Spring to buy her dress. Can't say enough about this great little shop!
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    Lynn Sent on 10/13/2011
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    What a fun dress shop! I found all the girls to be helpful and patient with me. I tried on at least 10 dresses until I found the perfect one. Prices were right too.
    I would shop locally in Geneseo and not bother with the city stores. Kudos to the Wedding Dress and Tux Shop!!!
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    Carrie Sent on 10/12/2011
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    What a well kept secret! I bought my wedding dress and all my brides maids dresses here. Everything went very smoothly, alterations were great too. My dress was about 500 dollars less for the same dress in a Rochester store. We are coming back for my sisters wedding in 2012!
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    Donna Sent on 10/12/2011
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    Great service!!!! The new owners were very informative and took great care of me and the entire Bridal party. Prices were super and alterations were really cheap. Jessie even came to the church to help me on my Wedding day!!!!Shop at this small shop were you will be treated great.
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    Joan Sent on 11/14/2008
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    The women at this shop are amazing. I live in the Buffalo area, so it was quite a trek for me to get out to Geneseo during normal business hours. They would always make appointments with me when it was convenient for me, not them. They were extremely professional and helpful. I not only got my wedding dress there, but we got all the bridesmaid dresses and my mother's dress as well. I would definitely recommend this shop to anyone!!
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    Julie Sent on 10/07/2008
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    Bought the first dress I tried on! Absolutely love the ladies at this shop and the small town personal service provided! Definitely recommend this shop!
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    User1280035 Sent on 08/09/2013
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    They had amazing dresses. Flattering for any figure.
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    Jennifer Sent on 04/08/2009
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    From the minute I set foot into their clean, spacious, sparkling boutique I was treated like a princess. They helped me pick out the gown of my dreams and even when I found it they were honest with their thoughts about whether it's the right cut for me or not. I was greated with genuine smiles every time I visited and my fittings were quick and easy. They also allowed me to do something that was VERY important for me; they allowed my family to take pictures. Something that most wedding attire vendors do not allow. I was so happy with them I also purchased all my bridesmaids gowns from them too. The seamstress who works with them did an amazingly quick job as well. I could not have been happier with them!
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    User2424836 Sent on 06/22/2016
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    I wish I could wear my wedding dress over and over again. The girls at the Wedding Dress made me feel so comfortable and were a great help in assisting in my decision.
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    Amber Sent on 09/04/2008
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    My dress was wonderful, and they made the experience of picking the dress extremely easy. They did not blink an eye when I wanted to try on 20 dress (no joke).

    I ordered my dress 4 mo before the wedding date, and they were able to get it in and have two alterations before the wedding. Truely a gem!
  • U
    User5799715 Sent on 03/08/2014
    4.7 out of 5 rating
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    We went here for our groom's tuxes. They were a little pricier than the other options out there, but we wanted to stay local. They were friendly and professional when the groomsmen went to get their tuxes measured. We made some changes to the attire and they were very flexible. I'd recommend this shop to anyone in the area!
  • LISA
    Lisa Sent on 04/28/2025
    4.6 out of 5 rating
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    little expensive

    I'm a fan of the wedding dress from Royce bridal! The fabric is comfortable and breathable, and the style is versatile. It's suitable for both outdoor and indoor weddings. I highly recommend it!
  • U
    User1627919 Sent on 05/19/2014
    4 out of 5 rating
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      3 out of 5 rating
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    I went in here to try on a wedding dress for the first time and ended up choosing my dress here. Lovely shop with a nice staff. I bought my dress and tux from here. The only complaints I have really had to do with regarding the tuxs for the groom and groomsmen. I had a special case with one of my groomsmen needing to put off ordering his tux (due to a gastric bypass surgery). At first, it seemed like it would be easy but every time I called the store I seemed to get a different answer or they had no idea what I was talking about. My biggest complaint was that the shoes you got with the rental looked horrible. They were coming apart and looked really old. Also, on my wedding day, about 5 out of the 7 groomsmen's hems came out of their pants so, my mother-in-law had to pin them up so they could walk down the aisle. Overall, great place for a wedding dress but I would go somewhere else for the groom's attire.
  • U
    User1667791 Sent on 06/18/2014
    2.9 out of 5 rating
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    We rented all of the men's attire here because we wanted to stay local and give the business to them. Unfortunately, we didn't have a great experience. All of the men had been fitted by one of the ladies at the store so we expected all of their tuxes to fit. However, the week of the wedding when the tuxes came in, there were some issues. My husband's tux did not fit him correctly and neither did his best man's (just the shirts and shoes did not fit). They went back and got everything straightened out. Their tuxes came in the next day, they tried what they needed to on, and everything seemed okay. However, the morning of our wedding, my husband went to try on the pants and they had put the wrong pants in his tux bag. An hour prior to walking down the aisle, his best man had to rush down there to get him the right sized pants! I was very disappointed. Everything turned out to be okay, but for being in the wedding business it seemed they should've paid more attention to what they were doing. It would've been terrible had they not been open or been able to address the issue on the day of our wedding. Tuxes seemed expensive for what we could've gotten elsewhere but we tried to do the right thing and shop local. I know others who have had good experiences here but I personally would not go back.
  • April
    April Sent on 01/14/2020
    1 out of 5 rating
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    Store was closed at time of appointment

    I booked an appointment on Saturday after having a less than stellar experience at David's Bridal. I received a confirmation email about an hour later saying my appointment was approved and confirmed. I made plans with my family to drive down tonight to go for my appointment and we showed up to find all of the lights off and the doors locked. I called them twice and emailed, but no response. I was forced to return home. Mind you, I don't live in the area. I was driving almost an hour from the Rochester area and now an hour back. I am incredibly frustrated by the complete lack of professionalism. If you're no longer available, just call. Or email. Or text...
  • B
    Staci Sent on 09/18/2011
    0.3 out of 5 rating
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    If you noticed the dates of great reviews are before 2010. After the new owners (mother- Nancy & daughter-Jessica took over, the service has been really really bad. They had a nasty attitude towards me when I complained how my dress did not fit me well. They acted as if I was a bother. They claimed to know a lot about fashion but whenever I needed something adjusted, they call Jean the seamstress. I will not recommend this place anymore.
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