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The Vault Catering Reviews

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Reviews

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    Shelan Sent on 12/15/2021
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    Amazing food and service!

    We simply do not have enough words to describe how AMAZING The Vault Catering was for our wedding. From the very beginning of the wedding planning process, they were so accommodating in sharing their availability, different menu options, etc. Once we narrowed down the menu options, they were so kind to offer a meal tasting! We seriously felt as though we were fine dining, and it was so great to be able to taste the food and pick the best before the big day! On our wedding day, the catering team was so kind, helpful, and professional! We received far too many compliments to count! Many of our guests went back for seconds, even thirds if they were lucky, scraping the trays clean! We feel so blessed that The Vault Catering was there to cater our wedding, and we will definitely use them again for future events! We can’t thank them enough!
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    Skyler Sent on 10/21/2019
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    Wonderful Experience with the Vault

    We were incredibly pleased with the Vault for our wedding day. Throughout the whole process, Sandra was so helpful and easy to communicate with. The day of, the entire staff went above and beyond to make our day special, even helping us problem solve issues that arose and were unrelated to catering. Overall, the service team was fantastic and the food was amazing!! We ordered the Pacific NW buffet and everything was delicious. Our guests raved about how good everything was. Without a doubt, I would recommend the Vault to anyone!
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    Annie Sent on 09/18/2019
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    Great Food and Service

    The Vault did an amazing job for our wedding. People raved about the food and the service! They set up a beautiful appetizer display and also passed appetizers. They recommended food that fit within our budget and we had plenty!
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    Are you interested?

  • Erin
    Erin Sent on 03/20/2019
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    Sandra is amazing!

    We met with Sandra for the tasting. I was concerned about all my allergies and was pleasantly surprised that most all their dishes are gluten free or can be made with gluten free options. We are doing a taco bar and the food was sooo good! It was a beautiful presentation. She gave us some tips for ways to alter the menu to possibly save some money. She was upfront with the pricing breakdown and is a pleasure to work with. We put down the deposit for our wedding date to secure The Vault as our caterer. I will give another review after our wedding in March 2020.
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    Nancy Sent on 01/25/2019
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    Excellent Caterer

    We used The Vault to cater my daughters wedding. The food was fresh, delicious and Sandra and her team were excellent to work with!
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    Kaitlyn Sent on 01/05/2019
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    Absolutely amazing!

    Sandra and the team at The Vault are truly one of a kind. First off, our hats go off to the chef- the food was cooked to perfection, so delicious & everything we wanted in a dinner at our wedding. We have had nothing but raving reviews from our guests, even some of our engaged friends have been asking us for their info! So accommodating- living out of state, Sandra was nice enough to let my mom & grandma do the first tasting, and when I got into town I was able to have a second tasting to make my final decisions on the menu. She went above and beyond- she worked with my wedding planner to ensure the set up and flow of everything was to perfection & helped out wherever she could to make our day run smooth as possible. The bartenders & servers were fabulous as well! Anyone having a fall/winter wedding- the smores & hot cocoa bars are on absolute must- they turned out better than I could have imagined. We can't thank The Vault for contributing their amazing services to make our wedding day perfect!
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    Sondra Sent on 01/04/2019
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    Tasting for our wedding

    We decided we wanted bbq for our wedding and the vault was able to put together a tasting for us that was delicious and exactly what we were looking for. We decided right then they were the caterers we wanted for our wedding.
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    Breanna Sent on 12/31/2018
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    Amazing to work with!

    We are so happy with the service provided by Sandra from The Vault. We struggled somewhat to find a caterer we trusted to feed everyone for our wedding (good food was one of our top priorities for the reception). It seemed like many places we looked were either overly expensive, or the food just wasn't quite what we wanted.

    Even before we finalized our menu, we knew we wanted to work with Sandra and her team so we went ahead and booked her even though we didn't end up settling on our food until about a month prior.

    If you're going to use The Vault and happen to need a florist (or just need a florist in general), we can't speak highly enough about her daughter Jordan. The two of them worked fantastic as a team and they took so much of the stress off us. We knew they would ensure our reception was perfect. They did everything from picking up all the glassware, linens, table settings, etc from Court rentals, to setting tables, arranging flowers, and serving the food/alcohol. Having one person (Sandra) to oversee the whole food and beverage service and setup for the reception was awesome because we didn't have all these different vendors to deal with on our wedding day. Sandra and her team at the Vault and her daughter Jordan handled everything. We are very pleased with their work and we have nothing negative to say.

    We chose to do the Southwest menu with chicken and beef which was delicious (used to live in San Antonio so we know a thing or two about good Mexican food). Our families and guests all loved the food as well. The beef was most popular but the chicken was also great. We chose to hire a bartender from The Vault and he was fantastic. Very professional and his service was on point. Several of my family members complimented us on the bartender and asked if we hired a friend or how we had found him. One nice and appreciated touch was that Sandra packed Bre and my food to go. You'll find that you don't eat much at your wedding, and having something to eat later on is a very appreciated and thoughtful gesture.

    All in all, Sandra, the whole team at The Vault, and her daughter Jordan went above and beyond to make our reception perfect. We would hire them again in a heartbeat.

    -Bre and Matt
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    Deana Sent on 12/13/2018
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    Guests still raving about our wedding meal!

    Sandra and her team from The Vault were absolutely spectacular for our wedding day! Sandra was extremely helpful and answered all of our questions and emails we sent her way, and trust me we sent a lot! The food was DELICIOUS and our guests couldn't stop raving about it! Everything leading up to our wedding was smooth sailing, and The Vault service during our wedding was perfect. If you want amazing meals and fantastic correspondence and ease on your wedding day, choose The Vault!
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    Katie Sent on 12/04/2018
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    Perfection!

    Sandra was amazing to work with, she answered all our questions in a timely manner, very professional and the attention to detail was beyond our expectations! We are still getting compliments on the quality and taste of the food. The servers were on top of everything from beginning to end and were very professional as well! We would HIGHLY recommend them!
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    Stephanie Sent on 11/19/2018
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    Best Decision I Ever Made When Planning Our Wedding!

    Im not even sure where to begin-working with Sandra and her team at the Vault was the best decision I ever made. From the moment we walked into our tasting I knew that I wanted to work with Sandra. She was so warm and helpful and full of great suggestions for how to take our love of Asian and Hawaiian food by creating a station style menu. Everything on my plate tasted amazing and the presentation was gorgeous. My guest were raving about the food! Sandra was also able to guide me in picking additional wedding vendors. She helped me find my florist and my Photo Booth. She also helped managed our wedding cake! It was like having a wedding planner! The staff was so helpful and friendly all day long! One of them even helped manage getting everyone down the aisle, got our entire bridal party beverages and took care of us all night long. 11/10, I would hire The Vault again and I look forward to our future events together!
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    Mo Sent on 07/03/2018
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    The Vault was amazing at our wedding! We worked with Sandra and her team and everything was perfect. Leading up to the wedding, we were able to taste test the meal we were leaning towards and it was amazing! Sandra also drew up a map of our venue (since she had been there so many times for events) and showed us her suggestions on where things like the DJ should go, the dessert table, the bartender, etc. We went with her plan an that worked out flawlessly. In addition, leading up to the event, I emailed Sandra a number of times about little things such as how much alcohol we should purchase, and she got back to us timely and with a pretty accurate number. The day of was great. The food and desserts not only looked good, but I am still getting text messages about how good it tasted from my guests. They even packed up the leftovers so my husband an myself have a few meals for ourselves! I would book with the Vault 10 times again!
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    Christi Sent on 03/14/2018
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    I used The Vault for my wedding at Thornewood Castle....and I couldn't have been more impressed. I didn't hey a chance to taste their food before the event, but it was unbelievabley amazing! They were professional and very responsive! Their staff was so easy to work with. I received many compliments from my guests how yummy their food was. The selection was great as well and plenty of food to go around. Will definitely use in the future if in need of a caterer!!
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    Jo Sent on 01/09/2018
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    I do not even know where to start when it comes to talking about how impressed I am with the quality of food and the service Sandra and her staff showed on my wedding day. When we came into do our tasting, we knew we wanted to hire The Vault before we took the first bite! The food was presented so beautifully for a simple tasting that I knew it had to be even better for the day of the wedding. Beyond that, Sandra's warm and helpful spirit really won us over. She was so flexible and willing to work with us to create a personalized menu for our wedding. My fiance and I both felt that rather than acting like a saleswoman, Sandra truly dedicated herself and her time into helping us plan our wedding reception and answering every little question we had. It is clear that she sees her couples beyond being clients and just another wedding. We decided to go with the street taco bar with chipotle chicken and the most amazing and flavorful carne asada I have ever had! I ate seven tacos on my wedding day-they were that good! We also wanted to come up with signature drinks for our guest to enjoy and the bartenders from the Vault made the most amazing maragritas and pisco sours! We also decided to have a late night snack at our reception and chose a chips, salsa and guac bar. Everything was so fresh and we found out that the chef made guac on site right before it was put out for our guest to enjoy rather than having it premade. The chips were also so fresh and warm! It was the perfect way to end our wedding reception and we know that all of our guest left with full and happy stomachs! Thank you so much Sandra and team!
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    Heather Sent on 01/02/2018
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    We used The Vault for our wedding reception at the Armory, the venue was beautiful and they did an amazing job with the flowers and decor, it was exactly what I wanted! Food was great, especially the desserts! They are very accommodating and flexible and so easy to work with. Would highly recommend.
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    Heather Sent on 12/31/2017
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    Our reception was everything I had hoped for. The carne asada and chipotle chicken were amazing and the dessert shots, wow! Sandra was so easy to work with. She took my visions and turned them into reality.
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    Jessica Sent on 12/30/2017
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    I want to thank the Vault Catering and especially Sandra for the excellent service they provided for our Wedding! Sandra was very accommodating for our ever changing and increasing head count and went out of her way to make sure all our details were met, answered every question I had right away and reassured me at every step! And the food! Wow! We had the BBQ Smokehouse with all the trimmings for a guest count of 200 and the food was fabulous. We had some hardy eaters and there was plenty for all. We had the most comments from our guests on how good the food was, not your typical buffet! The staff that set up and served the food was amazing, they came early, took care of everything, even the cake cutting and serving. So very impressed and highly recommend the Vault!
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    Sam Sent on 12/30/2017
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    We worked with The Vault Catering for our wedding in July 2017. Sandra was wonderful to work with! She is very knowledgable and gave us great ideas during our planning stage. We initially did a tasting for BBQ, which was yummy, but Sandra also mentioned that their Southwest option was very popular so we met with her a second time to taste that and ended up going with it because it was so delicious! We had carne asada, chicken, two types of rice, tortillas, guacamole, and more. Our guests absolutely raved about our food! Sandra was very accommodating; both tastings were complementary and she worked with us back and forth to find a menu that we loved while remaining within our budget. We also decided to go with the dessert table (shots, bars, small cake) after speaking with her rather than our initial idea of cupcakes with an outside vendor. Our guests loved this as well!

    Overall, we had a great experience with The Vault. Our guests loved our food and dessert (they still tell us it was delicious even 5 months later) and the price was manageable. Thank you so much Sandra for helping make our day perfect!

    Love,
    Sam and Alex
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    Lola Sent on 12/29/2017
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    We used the Vault for both our wedding rehersal and our wedding and to say that we were blown away was an understatement! Sandra and her team made both nights unforgettable and our friends and family could not stop talking about their delicious taco bar they created for our wedding rehersal and the Northwest menu we had selected for our dinner at our wedding reception. We also went through the Vault for our desserts as they offered a package that let us have a small wedding cake for my husband and I to cut and then the most delicious mini dessert bars (the lemon bars!) and dessert shots. When I first met with Sandra, I really had no idea where to start but she was so warm and so helpful in helping my fiance and I choose menus that really spoke to our favorite foods. She also worked to help us secure our other vendors as we were just in the beginning stages of planning and all we had booked for our wedding. We were both so blown away by the knowledge, time and effort Sandra put into not only the catering aspect of our wedding, but also helping us find people that we could work with. I cannot wait to tell me friends all about Sandra and her team and I look forward to using the vault in the future!
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    Marisa Sent on 12/28/2017
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    Above & Beyond! I can’t begin to say enough about Sandra and her staff at The Vault Catering. Even before our first meeting, she was so helpful and patient and answered all the millions of questions I had. When we met for our tasting, the food was so delicious and tasted exactly the same on our wedding day. The day of the wedding, I was so nervous, she came in and calmed me down and stayed with me until I walked down the aisle. The entire night was everything we dreamed of. I would refer The Vault to every bride out there. The food is amazing and Sandra is the best to work with!
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    Patricia Sent on 12/27/2017
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    Sandra was absolutely wonderful to work with! She was good about responding to questions we had and personally met us for a tasting that we had to originally reschedule due to a death in the family. She was understanding and honest and up front on everything that has to be decided with in regards to catering and planning a wedding is so difficult at times.

    We used The Vault Catering for my wedding and most importantly, the food was incredible! Most everything after the initial tasting we were able to communicate via email and make the arrangements which was great being that are not close to the Tacoma area and have busy lives. The process was seamless and I would refer them to anyone that is in need of catering for a wedding or any other event!! Thank you Sandra and the Vault for helping make my big day a huge success!





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    Kristen Sent on 12/27/2017
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    We used The Vault for our wedding, they were one of the possible choices on our venues list. I'm so glad we chose them. They were fabulous! The dinner and dessert were amazing. I was incredibly pleased with Sandra and her team. She not only helped us land on a menu but helped us figure out alcohol amounts for our crowd and we ended up being almost perfect with those numbers. The Vault also did our linens and they expertly matched our colors of blue and silver. They coordinated seamlessly when it came time to transition from indoor ceremony to indoor reception. If you have the opportunity to use The Vault and Sandra for you events they were excellent.
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    Kayla Sent on 07/07/2017
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    We are so thankful that we chose Sandra and her team at the Vault to cater our rehearsal and reception dinners, as well as provide our bartending service! She was flexible right from the start, and we were sold from out first tasting. For the rehearsal dinner, we chose the pulled pork menu, and for the reception we had the chili lime chicken and brisket. Both dinners were AMAZING!!!! All of our guests continue to comment on how much they loved the food...2 weeks later. Fan favorites were the mac n cheese, potato salad and chicken. We had food for 87, and the amount of guests that actually attended was closer to 75...and yet we had very few leftovers. Pricing, timeliness, communication, professionalism...everything was right on point!
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    Kimberly Sent on 01/20/2017
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    Sandra and her team from The Vault Catering are incredible.

    We used The Vault Catering for my daughter's rehearsal dinner (at the Tacoma Armory) and wedding reception (at Thornewood Castle). Firstly, and most importantly, the food was incredible. Everything was delicious, beautifully laid out, expertly cooked. The mashed potatoes at the reception were a crowd favorite. The chicken was incredibly tender, and the salmon was so moist. For the rehearsal dinner, we did a taco bar, which wasn't just delicious but also very convenient. Everybody was able to get up and socialize with their food.

    The Vault's staff is even better than the food. Everybody was cheerful and helpful. From our first email back and forth I knew that they were going be the best. Sandra herself is a rock star. At one point I'd said that I hadn't had a lot to eat with all of the activity going on that day, and before I knew it she was ushering me back to my seat--she'd already fixed me a plate without me even asking! She was incredibly accommodating and also very, very gracious. I seriously can't say enough good things about her.

    I can't recommend The Vault enough.
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    Tiffany Sent on 12/08/2016
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    We used this company to cater our rehearsal dinner- it was delicious and they were able to work with us on a short time frame.
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    User2671192 Sent on 07/03/2016
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    Well presented
    Fresh, crisp vegetables
    Tender meat
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    Laura Sent on 05/28/2016
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    They provide all inclusive packages that cover food, beverages, bars, linens and all the coordination for setup and cleanup
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    User2565373 Sent on 03/30/2016
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    Sandra at the Vault Catering company is a god sent! I was searching for what felt like forever for a caterer that understood our vision for our wedding reception. My fiance Christopher and I had checked out and met with other caterers in Tacoma but the second we stepped into our consultation/tasting with Sandra, we knew that she was exactly who we needed! We weren't looking to have a traditional and formal wedding reception, we wanted something casual and fun and exciting and Sandra was able to take all of our ideas and exceed our visions and expectations! We really like the idea of doing lots of different appetizers that were reflective of our favorite date night food spots. Sandra and her team were able to create a customized menu that had all of our favorites (street tacos-the carne asada was amazing! Thai styled skewers and fresh Northwest inspired mini salads) We also were not to sold on the idea of a wedding cake as we were trying to stay away from tradition. Sandra suggested we try mini dessert shots to give out guest a variety of choices and options to choose from-THEY WERE AMAZING and so adorable! Sandra went well out of her way to create a menu and experience unique to Christopher and I, she put us both at ease and even helped us in relieving some of our other stress when it came to putting all of our ideas together for our big day! Thank you so much Sandra and the Vault Catering Co team!
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    Leslie Sent on 09/07/2019
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    Vault catering

    I liked working with Sandra, her and her catering team did a great job during my wedding reception, The food was great, the staff was friendly and kind. She guided me through the process of hiring a catering company and made sure I had everything I needed.
    The Only thing was in the beginning of trying to hire the vault catering, it was extremely difficult to get a hold of them, I called and emailed several times trying to book them but it took a couple of weeks to hear back but once I officially hired them the communication was fine.
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    Tyler Sent on 12/06/2017
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    We used The Vault for our wedding and they were amazing!! We were surprised at how good the food tasted- we received so many compliments from guests. The service was also outstanding. Sandra and her team were willing to accommodate last minute requests (such as a kegerator) and were very professional and helpful throughout the night! I would highly recommend using The Vault!
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    Amanda Sent on 11/23/2016
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    I am so glad we found the Vault Catering through a wedding expo we attended! Sandra was super sweet and made sure we got everything we needed! I like that you can customize your menu to fit with exactly what you want for your big day, basically you name it, they can provide it! She was pretty great and communication and I like that we got the option of her ordering us table linens as well! Everything flowed greatly the day of and the staff was overall pretty great! They were very persistent with keeping food stocked and tables cleaned up! The only one complaint I had was when my maid of honor asked if she could bring up a beer to the groom while he was getting ready to kinda help calm his nerves and she told me the girl who she talked with rudely told her no, no alcohol could be served at all until 3:30. So I didn't really see what such the big deal was about one beer going out to my groom while he was upstairs getting ready, maybe just a big misunderstanding but other than that the food was absolutely OUTSTANDING! I had turkey at my wedding and the carving station was phenomenal! We got many raves from out guests and family on how great the food was! We couldn't have agreed more! We would highly recommend the Vault Catering with Sandra and her team! They will definitely deliever with anything you dream up for your big day and make it special!
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    Billy Sent on 03/30/2016
    4.8 out of 5 rating
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      5 out of 5 rating
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      4.5 out of 5 rating
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    Sandra and crew did a wonderful job planning our wedding, and even a better job when 60MPH winds came in, and they had to re-design the layout inside! The whole vault team went above and beyond, and the wonderful flank steak still makes my mouth water, just thinking about it.
  • R
    Ron S. Sent on 11/15/2016
    4.7 out of 5 rating
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    Excellent choice for a caterer, no regrets! They were especially timely, courteous and professional on the day of the wedding when it counted the most. Definitely recommended, choose them and you won't have to worry about the caterer for your event.
  • C
    Caitlin Sent on 12/30/2017
    4.6 out of 5 rating
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    We loved working with Sandra for our wedding! Im kind of a procrastinator but Sandra was always so quick to respond! We had Mac and cheese, pulled pork, rolls, coleslaw, baked beans, watermelon and veggie trays. Everything was delicious and our guests still rave about the food over a month later! They provided a dessert bar for us with a cutting cake from Celebrity Cake Studio. There was plenty of dessert to go around and the dessert package actually saved us alot of money! The only things that bummed me out was one staff member cut up and served our cutting cake and we were only left with one small slice to take home. But we ordered a new one from the bakery because it was just too delicious. Another thing, I had 2 guests tell me one employee was rude to them :/ other then that I really loved everything they provided and would definitely recommend them!
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    Sue Sent on 12/27/2017
    4.6 out of 5 rating
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      4.5 out of 5 rating
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    Sandra was great! I didn't worry about a thing at my daughter's wedding!
  • S
    Stefanie Sent on 11/23/2009
    4.5 out of 5 rating
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      3.5 out of 5 rating
    I used the Vault's second space above the Varsity Grill-I really liked it. Make sure that you know everything up front they are very open with you. Also you can't use your own DJ you have to use the one they provide.
  • Cherise
    Cherise Sent on 01/15/2022
    4.4 out of 5 rating
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      3 out of 5 rating
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    Great food - even better bartender!

    The Vault catered our 9/5/21 wedding as a preferred vendor for our venue. Before the wedding we had to postpone from 2020 and The Vault was very gracious when it came to rescheduling which we appreciated a lot. First of all – our bartender provided by the vault was the TALK of our wedding – everyone loved her and I heard about it for weeks after the event. She kept the party going and was a great addition to our day! The entire staff day of was amazingly helpful and professional, the food tasted fantastic (we did the Northwest meal with some slight modifications) and very cost reasonable for what was included as well (lemonade, coffee/water station, etc..). Our one issue with the vault was around communication and payment – their main person (Sandra – who is lovely!) was out of office the week before our wedding and we were unable to get a hold of them to make our final payment for several days. This put us in an unsure position about our catering and caused some panic on our side the week before our wedding. I think the Vault could benefit from an online payment portal to increase communication, but because everything was sorted out by the wedding weekend this ended up being okay and everything day of went off without a hitch.
  • Destiny
    Destiny Sent on 06/23/2019
    4.4 out of 5 rating
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      5 out of 5 rating
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    Absolutely fantastic!

    Definitely recommend the vault! Sometimes they can be slow at responding but you definitely get the service you pay for 🖤 I will definitely be going threw with them again in the future! :)
  • S
    Sarah Sent on 10/11/2016
    4.4 out of 5 rating
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      4.5 out of 5 rating
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      4.5 out of 5 rating
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    We didn't have much choice with using Sandra and her team as they are the mandatory caterer for the space. That being said the food was amazing, her staff were wonderful, she was able to work with our budget, the food was presented beautifully and the event, including set up and take down, went off without a hitch.

    Sandra created a menu that reflected our needs of wanting a northwest/tacoma infused menu but also Italian. They specially ordered Bimbo Sauce (Tacomans will know what that is) for use on our pasta. I had worries that the chicken would be dry like many bulk made meals are but it was amazingly tender. She made sure to send us home with leftovers (both the booze and the food!) and all the cake that was left. She also made sure that we got a plate of our hors orderves to have while we waited to be announced into the venue.

    We had a snafu with the venue (who uses her as the mouthpiece but doesn't actually give her any teeth to change things) and she was responsive to the concerns, financially reimbursed us part of the venue fee and offered to make us a dinner for 2 to make up for. I was more than satisfied.
  • C
    Chelsea Sent on 06/23/2017
    4.2 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating
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    From the bride's point of view... I loved The Vault. Sandra was extremely helpful throughout the planning process and on the day of!

    However.. some comments made from others at the wedding were not so over joyous. It was told that they did not put the keg on correctly and ended up spilling/wasting a large amount of beer. Also, some types of beer were set aside for special guests and was told to the catering staff, yet were put out for everyone. Although, some of the direction on the day of was helpful, other times they were telling others to do something that contradicted what I (the bride) had instructed.
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    Melissa Sent on 09/23/2017
    2.8 out of 5 rating
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      2.5 out of 5 rating
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      4 out of 5 rating
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      2.5 out of 5 rating
    Just wasn't impressed with tardiness and the food we did not choose. Excuses only work so many times.
    At least the guests didn't know what was going on behind the scenes.
  • A
    April Sent on 07/30/2017
    1 out of 5 rating
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    We paid for a licensed bartender at our wedding because it was required and unfortunately the bartender was serving family members who were around 19 without carding them and shut down my bar early. I cannot do your job for you that is why I paid for a bartender and to my knowledge by law they are required to card. Horrible!!"
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