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The Umstead Hotel and Spa Reviews

The Umstead Hotel and Spa

The Umstead Hotel and Spa

Cary, NC
5.0 out of 5 rating, 47 reviews
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Reviews

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Awards

47
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2015 Winner
Weddingwire
5.0/5 47 reviews
Google
4.6/5 1909 reviews
  • Cambre
    Cambre Sent on 10/01/2021
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    A dream day come true

    Wow! There is no better venue than the Umstead for a wedding in the Triangle, or probably anywhere for that matter. The venue itself is stunning. The food was incredible, our guests are still raving about it. The staff has incredible attention to detail and service. And most importantly, the venue coordinator, Kayla, is not only incredibly professional, easy to work with, but also the coolest. She made sure every concern we had was heard and handled, and went above and beyond to make sure everything was perfect. 10/10. We can't wait to celebrate many anniversaries here in the future!
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    Ashley Sent on 10/19/2020
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    Best decision of my wedding planning.

    I’m not even sure where to begin with this post. From the moment I toured the Umstead and met with Ms. Kayla Bower, I knew it would be my top choice. I can’t express how deeply grateful I am that I went with my gut. We were forced to postpone our wedding one week before our original date due to COVID. Kayla and her team at the Umstead were so incredibly thoughtful, gracious, and flexible with us, given the circumstances. They truly helped us make the best of what seemed like an awful situation. When the day came to finally celebrate our wedding, of course we faced further COVID hiccups and weather issues. The Umstead acted quickly to accommodate us and the situation and did their absolute best to make our wedding as close to our original vision as possible, while keeping in mind COVID restrictions and guidelines for everyone’s health and safety. As an anxious bride I fully trusted Kayla and her team at The Umstead and they completely alleviated my stress and worry about perfecting the big day. Their bridal suite accommodation is wonderful And spacious, and they go out of their way to make you feel special and spoiled on such a momentous occasion. Our guests were blown away at the natural beauty of the grounds, the delicious quality of the food (GET THE WHIPPED POTATOES AND STEAK DIANE, YOU’LL THANK ME LATER), and the amazing service from everyone from the bellhop to the waiters in the dining room. O truly cannot imagine having gone with any other venue, especially given the large burden of re-planning during a global pandemic. The Umstead (and Ms. Kayla) will forever hold a special place in our memories and hearts!
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  • Jamie
    Jamie Sent on 10/01/2019
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    Absolutely AMAZING Venue

    We could not have asked for a better venue to host our large, Italian/Colombian/Southern wedding. The Umstead staff and service is incredible as our many guests complimented them to us throughout the evening. We knew from the initial meeting to expect an excellent wedding weekend but they far surpassed anything we could have imagined. Terri and her team answered all of my questions in a timely and helpful manner throughout the planning process. The wedding packages at the Umstead include so much that the planning on me and my husband was really quite minimal. And none of that even begins to touch on how INSANE the food was!! Good luck whittling down your choices of meals and hor d'oeurves, because they were all spectacular and delicious. I cannot thank this venue enough! You will want to book your wedding here!!
  • Cara
    Cara Sent on 05/18/2018
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    Oh my gosh! Where do I start???!!! First of all, I’m a photographer in the industry and have been shooting weddings for 15 years so I knew exactly where I wanted to get married! The Umstead did not disappoint and exceeded my expectations 100 times over. From the room, to the food, to the attention to every little detail I was blown away by them. We ended up extending our stay by 4 days!! My parents wouldn’t even stay with us(we’re local) because they love the hotel so much! None of us wanted our time to end! I just can’t say enough good things about The Umstead and their staff. We felt like royalty!! And Amanda...I could go on and on! This is a person that is beautiful inside and out not to mention amazing at her job! Even though we have a personal relationship, she treated me with the utmost professionalism and I felt so special throughout the entire process. I get teary-eyed just thinking about it. Umstead, Amanda, Heavenly and the rest of the team, we thank you from the bottom of our hearts for creating a magical experience for myself, Brad, our family and friends! Much love, Cara
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    Christina Sent on 10/16/2017
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    Having just had my wedding at the Umstead Hotel, I must say that the memories are still really fresh in my mind. Everyone on staff that night was fabulous, my now husband and I left with more friends than when we got there. The food is absolutely fantastic and our venue coordinator Amanda made sure that every little detail about it was executed flawlessly. Amanda is the sweetest, most diligent, compassionate, understanding, hard working, creative, and friendliest site coordinator you could ask for! As a bride you want to make sure that you don't have anything to worry about on your wedding day and Amanda is definitely the person you can hand the reigns over to without a doubt. The Umstead grounds are beautiful and every area is picture worthy. Never has the expression you get what you pay for been more apt than the Umstead, and its worth every penny. The one note I will make to brides who chose to get married on the wedding lawn: if it has even considered raining recently, invest in heel savers for yourself, bridesmaids, and guests. They were a total hit at my wedding and definitely spared a few shoes and wardrobes from grass destruction.
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    User1239181 Sent on 07/12/2013
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    Absolutely amazing! Everything about my day went smoothly and they made sure that everything fell into place! Kelley Ann is awesome!
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    Alyssa Sent on 01/01/2025
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    Wow, Wow, Wow!

    We want to share a heartfelt thank you to the Umstead for making our rehearsal dinner, ceremony and reception incredibly special and stress free! From the moment we reached out about having our events at The Umstead, they were professional, responsive, courteous and detailed oriented. They have consistently had such a “can do” approach and offered valuable insight and suggestions. Additionally, for those team members who we did get a chance to interact with during the special day, each and every one of them was positive and upbeat and had a smile on their face. Our experience at The Umstead was top notch. The hotel and grounds are incredibly beautiful and carefully and thoughtfully maintained. Our decision to have our rehearsal dinner and terrace wedding ceremony and reception at The Umstead was hands down the best decision. The special touches like providing glasses of champagne and a light snack for a quiet moment for the bride and groom prior to the reception and delivering thoughtful surprises and hand written notes to their room each day elevated an already incredibly wonderful experience. The food at both dinners was top notch. Most guests who attend organized dinner events at hotels usually expect the food to be just okay. We had so many of our guests tell us how delicious the food was for both of our dinners. Who knew a buffet dinner at a hotel could actually be incredibly delicious. We highly recommend the Umstead for anyone else looking for a phenomenal wedding venue and catered service & planning for their special day
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    Katherine Sent on 11/30/2024
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    Stunning Venue

    The Umstead Hotel and Spa is the absolute BEST venue to have your Wedding, I truly cannot recommend it enough! Every aspect of our day was perfectly executed from start to finish and the staff was so friendly and helpful. Haley was a true pleasure to work with and made everything so easy in the planning process. Every thing I thought of, she took care of and made happen. Every meeting with her and other staff members was so fun and easy and she made sure that every detail of our wedding day was taken care of for the most perfect day. The level of professionalism from The Umstead was unmatched and I was blown away with the whole staff team and how special they made my husband and I feel. We were so blown away by how fabulous the staff and venue were, that we had BOTH our Wedding and our Wedding Celebration here. Hosting our Wedding at The Umstead was worth every penny and I would recommend them every single time for an incredible and special event!
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    Hannah Sent on 11/20/2024
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    The very best

    We cannot say enough good things about this venue. The team executed our big day so flawlessly. It was a pleasure to work with them from the start all the way to the end of the wedding night. We felt we could always reach out and ask questions and that no request was too weird. Our friends and family all spoke high praise as well. If you really want to feel taken care of and supported by a venue, you have to have your event here. The staff and attention to detail cannot be beat. Truly, we are blown away.
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    Lauren Sent on 12/15/2021
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    Felt Like Royalty

    Kayla and the Umstead planning team were fantastic; she made sure every detail was perfect and we received so many compliments on the venue. The lawn was beautiful and perfect size for our ceremony, and the ballroom was stunning! The food was delicious and the catering team was so attentive the entire evening. Kayla made sure we were being fed during cocktail hour (it's a long day!) and really helped to make our wedding absolutely perfect!
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    Anna Sent on 11/15/2020
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    It was amazing

    The Umstead was amazing! Kayla our wedding coordinator was absolutely fantastic!! During all of the stresses of COVID, Kayla really helped us and answered all of our questions! We wouldn’t want to get married anywhere else! It all turned out amazing and it was all due to the Umstead and their amazing help!!!!
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    Tricia Sent on 09/22/2020
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    5 star service

    To have your day be nothing less than amazing look into the Umstead Hotel and Spa. Not only getting to marry my best friend but we had our dream wedding with the most amazing staff! From the moment you walk in to when you leave you will have nothing to worry about. Kayla and her staff listen to what you would like and make it all and then some happen! Do not over look this hidden place or think it might be to much. It is worth every penny and more!
    Can’t say enough or thank them enough for everything they did for us!
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    Jennifer Sent on 09/03/2020
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    Perfect Venue, Perfect Day

    Kayla Bower was truly the best to work with! She went above & beyond in sharing her vast knowledge and wedding planning expertise for our recent wedding. She made our entire wedding planning process run smoothly and made sure that nothing was out of place — everything looked absolutely perfect! Kayla continually worked with us and helped us create personalized touches, an amazing day, and truly unforgettable memories. Our wedding was truly the best day of our lives and we loved every minute of it! We owe it all to Kayla and the wonderful Umstead team!
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    Morgan Sent on 10/18/2019
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    The BEST venue, service, and staff

    Kayla Bower, the Umstead event coordinator, along with Gina, our day of wedding planner, went above and beyond to make our big day an absolute dream, the kind of day you imagine having as a little girl! From the ceremony location outside, to the reception in the grand ballroom, the entire day felt like a fairytale with attention to every last detail. We were adamant on including several personal touches into our wedding that could not have been incorporated without their help. Our guests were completely blown away by the high-quality service, friendly staff, beautiful venue, and overall experience at the Umstead. There is no other place I could’ve pictured having my wedding or a better team out there.
    The food was absolutely incredible -- the best meal we have ever had. It was so good, we wish we could have it all over again! The service was, unbelievably, even better. The staff treated us and our guests like royalty.
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    Jamia Sent on 01/02/2018
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    We recently got married in November and it was an absolute dream!! The Umstead treated us with such class and grace from the very first day! Amanda and Heavenly are truly a god send! From the beginning until the end they were there to support in every way! The Umstead service was out of this world and the food is amazing. I would recommend anyone to choose The Umstead as their wedding venue! Truly world class!! I can't thank them enough!!!
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    Venessa Sent on 12/22/2017
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    The Umstead made my daughter’s wedding a dream come true! Her wedding was perfect. Amanda Coftler and Heavenly was amazing. Thank you to the whole team!
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    Nicole Sent on 12/14/2017
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    Just all around amazing experience. We were equally as impressed as our guest. We pushed the envelope with our numbers but they accommodated my wishes and served and fit everyone comfortably with amazing food! They also gave me a beautiful suite overlooking the ceremony so I was able to watch it all unfold that morning. The hotel set up a mimosa station with pastries and surprised us with a beautiful gift! Amazing weekend!
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    Camille Sent on 12/12/2017
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    The Umstead was beyond fabulous. Everything we planned for our big day turned out as we expected or better. The staff was great to work, efficient, and flexible. The food was delicious. Our guests said our wedding was by far the best one they had been to and people still ask me about the food we selected for our reception. I would get married again at the Umstead any day. It was worth every penny.
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    Jessica Sent on 12/07/2017
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    The Umstead was the perfect place for our wedding! The service, hotel, grounds, food... everything was amazing! Amanda Colfer did every thing she could to ensure our day was the day of our dreams-including holding an umbrella over my head when it started raining. She treated me like a princess and I will never forget her stellar customer service and kindness. She genuinely cares and made wedding planning far less stressful! If you’re thinking about the Umstead, don’t think anymore! Book them!
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    Regina Sent on 12/07/2017
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    Choosing a venue for our wedding last June was a very easy decision. Hands-down, there is no competition. The Umstead is our favorite venue in the Raleigh Durham area, more precisely in the entire state of North Carolina. In fact, one of the best venues in the Southeast. Amanda and her team are top notch and every detail was effortlessly addressed. The cuisine and service is top notch! Usually the process of wedding planning can be very stressful, but I have to say that was not a moment of stress the entire process. The Umstead is a world class destination and I’ll have to say it will be our choice for special events and corporate functions in the future. I like to call it the art of “warm and unpretentious elegance”, which is rare these days. Thank you so much!
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    Marissa Sent on 12/07/2017
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    The team at the Umstead was a dream to work with! Everything went off perfectly, down to the fine details. Amanda was especially wonderful throughout the whole process and over the course of 6 months. I highly and enthusiastically recommend the Umstead!
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    Trina Sent on 12/07/2017
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    Everything Amanda and The Umstead did was absolutely perfect! I had little to no doubts throughout the entire planning of the wedding because I knew it would be taken care of! The whole ceremony was flawless and the service and accommodations were beyond my expectations. I would without second thought recommend Amanda Colfer to anyone looking to plan their wedding or any event at The Umstead.
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    Kelly Sent on 07/23/2017
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    The entire team at the Umstead Hotel and Spa is incredible. Every single aspect of our wedding weekend was executed to perfection. We had multiple guests comment and praise everything from the professionalism of the staff to the delicious food at the reception. The attention to detail was above and beyond our wildest expectations and made for a stress free of a day. To this day, friends and family comment that the Umstead made for the best wedding they had ever attended. We looked at multiple venues in the area and could not have been happier with our decision. The Umstead provided the feel of a destination wedding while being convenient and affordable for our guests. If you are looking for the absolute best place for the wedding in the triangle then look no further than the Umstead. They made our dream wedding come true and we look forward to spending many staycations and anniversaries in the future.
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    Gina Sent on 07/19/2017
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    The Umstead’s luxury amenities and accommodations coupled with premier service made it the perfect venue for us to host our wedding reception. From the moment we visited the Umstead to conduct a site visit, we felt the ultimate guest experience. By the time, we had concluded our site visit, we needed to look no further. The Umstead offers such a warm, private, and open event space. We absolutely loved that the pre-function (cocktail) area offered our guests an indoor and beautiful outdoor terrace that overlooked the grounds and pond. The pre-function area is also adjacent to the Ballroom, which was equally grand in décor and space.

    The entire service provided by the Umstead’s event, valet, and catering staff was equally impeccable and we cannot say thank you enough. In fact, our wedding guests have also conveyed similar compliments regarding their guest experience. There was not one negative comment about the food selections nor the bar selections; which is rare for a hotel. In fact, we received stellar feedback on the bartender’s expertise in liquor and wine selections. Similarly, our guest’s favorite menu entrée/side was the BBQ chipotle ribs & brocolini. I even recalled one catering staff employee expressing her gratitude to us for allowing the Umstead to be of service and she welcomed us back for our anniversary. Every employee that we encountered during our stay was helpful and very kind.

    We also extend our sincere appreciation to Ms. Amanda Colfer, Social Catering Manager for her outstanding customer service and hospitality. From start to finish, Ms. Colfer was pleasant, proactive, and detail-oriented. Her attention to detail is an attribute that every bride-to be can appreciate. The qualities displayed by Ms. Colfer helped foster a genuine and trusting relationship among us where we felt at ease throughout our event planning. Ms. Colfer accommodated every special request and at no point did we feel that Umstead could not deliver on service!
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