The Royal Banquet & Conference Center Reviews

88 | Raleigh, NC
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88 Reviews for The Royal Banquet & Conference Center

Recommended by 94%

88
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4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.8
  • Flexibility 4.6
  • Value 4.7
  • Average response time 4.7

22 User photos

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+ 16
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  • H

    Heather Butler · Getting married on 01/04/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A wedding to remember

    My daughters wedding was beautiful! Everyone at the Royal was accomodating and helpful! We were very pleased.

    Sent on 04/24/2019

    The Royal Banquet & Conference Center's reply:

    Thank you for your kind words! Your event was absolutely wonderful! It was a pleasure to work with each of you!! Thank you for selecting The Royal for her special day!
  • K

    Kaitlyn · Married on 05/24/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding Reception

    Our experience with The Royal could not have been better. The staff really went above and beyond to help make our day special. Carla was so helpful and flexible through the whole process. The area was beautiful and I am so thankful we found this spot!

    Sent on 05/14/2019

    The Royal Banquet & Conference Center's reply:

    Kaitlyn: Thank you so much for your positive review! You were a delight to work with and we couldn't be happier that you selected The Royal for your special day! You are one of our favorites from 2019 :) Thank you again for making the whole experiences a pleasure!
  • S

    Stephanie · Married on 03/30/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Awesome wedding venue

    We had my daughter's wedding reception at The Royal. I cant say enough great things about the venue! Perfect location, easy to book, affordable, great communication and easy to work with. You can bring your own caterer, bartender, decorator...very flexible. We used the entire venue and had cocktail jour and photo booth out in the open area by the entry doors. So many possibilities!! I would say 216 people can be comfortably seated at round tables of 8. Everyone loved the venue. Highly reccomend

    Sent on 03/26/2019

    The Royal Banquet & Conference Center's reply:

    Thank you for your great review! You were amazing and we enjoyed each moment of the process! Thank you for being a great client and for allowing us to be your venue selection!
  • H

    Hannah · Married on 03/30/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful venue!

    We had our wedding reception at The Royal at it was perfect! The staff were very helpful and easily accessible. We would definitely recommend them to anyone!

    Sent on 04/25/2019

    The Royal Banquet & Conference Center's reply:

    You were a delight! Thank you for selecting The Royal and for the great review! It was an absolute pleasure to be a part of your special day!
  • J

    Jeff Murison · Married on 01/18/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a staff retreat at the Royal Banquet Conference Center. It was the perfect location for us and they made everything super easy.

    The location was perfect for our event. There is plenty of parking and the staff are super helpful. We were totally satisfied.

    Sent on 02/21/2019

    The Royal Banquet & Conference Center's reply:

    Thank you for your great review! It was our pleasure to host your team at The Royal! We look forward to seeing you again in the near future!
  • A

    Anette · Married on 11/15/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The best place to rent!

    The facility and staff were both the absolute best! This is the ideal place to hold a party, wedding or reception. Our guest and guest of honor were all floored. The place was beautiful!

    Sent on 11/15/2018

    The Royal Banquet & Conference Center's reply:

    Thank you so much for your review! We love our clients and are so happy you love us as well! Thank you for selecting The Royal!
  • J

    Janice · Married on 08/18/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Carla and her staff are friendly, helpful and have outstanding customer service. The facility was everything we needed for my daughter and new son-in-law’s wedding reception. I can’t thank you enough for the great service we received.

    Sent on 08/31/2018
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    The Royal Banquet & Conference Center's reply:

    Thank you, Janice! It was a joy to work with you! What a beautiful event! Thank you for selecting The Royal. It was our absolute pleasure!
  • D

    Denise · Married on 04/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Carla was very responsive to my needs for the dinner event. Even at the last minute, we made some changes, and it was taken care of right away!

    Sent on 05/29/2018

    The Royal Banquet & Conference Center's reply:

    Thank you for an awesome review! It is always a pleasure to work with our clients to ensure a wonderful event!
  • K

    Kelly · Married on 02/24/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We have used The Royal Banquet & Conference Center the past several years for our school function. They are always accommodating, friendly and willing to work with our needs. We have had a great experience!

    Sent on 03/23/2018

    The Royal Banquet & Conference Center's reply:

    It is always a pleasure to work with you! Thank you for your continued business and positive review!
  • K

    Kristine · Married on 12/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a wonderful time at the Royal Banquet Hall! The team was easy to work with and the staff had a great Christmas Party. We will keep this venue in mind for other occasions.

    Sent on 01/10/2018

    The Royal Banquet & Conference Center's reply:

    You were a pleasure to work with! Thank you for selecting us! We look forward to seeing you in the future!
  • C

    Caroline · Married on 12/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I loved the atmosphere at the Royal. It is a beautiful space that needed minimal decorating. I had a photobooth, 22 round tables, three food stations, and the bar, so it was a little tight. A sit down dinner might have provided more room, but we made it work. Everyone had a great time, and the staff was very accommodating.

    Sent on 01/16/2018

    The Royal Banquet & Conference Center's reply:

    It was a pleasure to work with you on your special day! Thank you for selecting us and for the great review! It was a pleasure!
  • T

    Trina · Married on 12/12/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the business center for a homeowner association meeting. We had a date error on our end and Carla was awesome and it all worked out. Room was exactly what we needed. Highly recommend.

    Sent on 01/10/2018

    The Royal Banquet & Conference Center's reply:

    Thank you, Trina! We are so glad we were able to adjust to accommodate your date change and group! We look forward to working with you in the future!
  • S

    Stacy · Married on 11/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Can't say enough about how easy it was to work with Carla at the Royal. It is a lovely venue and so glad we chose this for our retirement party!

    Sent on 11/08/2017

    The Royal Banquet & Conference Center's reply:

    Thank you for choosing The Royal! It was a pleasure to work with you on the retirement party! Thank you for being an excellent client and great event!
  • A

    Ashlee · Married on 10/21/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent service and venue!! Everyone was very helpful and pleasant to work with!!

    Sent on 11/08/2017

    The Royal Banquet & Conference Center's reply:

    Ashlee-You were a joy to work with on your special day! Thank you for your kind words and for selecting The Royal!
  • N

    Nicole · Married on 09/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What a wonderful experience! Carla was very responsive to all of my emails and concerns. The host was extremely nice for the day of our wedding. Even down to the facility's manager that was on duty while we were setting up, he was very knowledgeable and helped us with everything we needed. What a wonderful experience!

    Sent on 09/11/2017

    The Royal Banquet & Conference Center's reply:

    It was an absolute pleasure to work with you! Thank you for selecting The Royal & for your awesome review!
  • T

    T · Married on 07/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was worried when I saw the building outside but once inside I was extremely satisfied...

    Sent on 07/27/2017

    The Royal Banquet & Conference Center's reply:

    Thank you for your great rating! It was our pleasure to host your special event! We believe we are a hidden gem in a historic building :)
  • F

    Fenita · Married on 05/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We are a small Catholic school in the Raleigh area and were in need of banquet space. The Royal helped us with securing the space within our budget and kept in constant communication with me and the caterer every step of the way!! The school will use their services again!!!

    Sent on 08/09/2017

    The Royal Banquet & Conference Center's reply:

    It was a pleasure to work with you and your school! Thank you for the kind words and review. We look forward to many more events together!
  • E

    Elizabeth · Married on 04/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had approximately 150 person event, the tables, food, and entertainment were all set up perfectly. During the planning period we changed a few things and always met with a quick response and positive attitude. I highly recommend this location for any event.

    Sent on 04/12/2017

    The Royal Banquet & Conference Center's reply:

    Elizabeth: It was a pleasure to work with you on your corporate event. Thank you for selecting The Royal & for the kind words. We hope to work alongside you again in the future!
  • H

    Heidi · Married on 04/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The venue is beautiful. The staff was very easy to work with. Our wedding was beautiful.

    Sent on 04/04/2017

    The Royal Banquet & Conference Center's reply:

    Congratulations on your special day! What a beautiful event! Thank you for allowing us to be a part!
  • G

    Gayle · event on: 04/19/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great venue! Our students loved it and we had very little decorating to do to make it look fabulous! Carla and Caitlyn were great to work with and we already have next year's even reserved!

    Sent on 08/14/2014

    The Royal Banquet & Conference Center's reply:

    Thank you so much! What a pleasure you were and are to work with!
  • D

    Dani · Married on 02/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We went beyond impressed with the services of The Royal for our event! The staff is so easy to work with and the event went off without a hitch. I would highly recommend them to anyone looking for a beautiful venue!

    Sent on 02/28/2017

    The Royal Banquet & Conference Center's reply:

    It was a pleasure to work with you! Thank you for selecting The Royal!
  • I

    Ian · Married on 02/10/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They're were very accomodating, and the host was incredibly nice. She even helped us clean the venue after, which was no small task. The space is quite large and can easily accomodate a ball for 200 people to dance, sit and enjoy a buffet styled dinner. After using this venue twice for an annual event, I can highly reccomend it.

    Sent on 02/28/2017

    The Royal Banquet & Conference Center's reply:

    Thank you! It was our pleasure! We so appreciate our repeat clients! We hope to see you next year as well!
  • N

    Nevada · Married on 11/12/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We loved using this as our venue! We thought it was beautiful the minuter we went to view it. They were very professional and worked with us to get exactly what we wanted.

    Sent on 03/21/2017

    The Royal Banquet & Conference Center's reply:

    Thank you for your kind words! It was a pleasure to work with you!
  • B

    Betsy · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We absolutely loved having our reception at The Royal! The staff were wonderful to work with, and the venue is amazing! Its not a far walk to the elevator from the parking lot for family members that couldn't walk long distances. We could have also used the space as a backup for our outdoor ceremony had we needed to, which was great. Highly recommend them!

    Sent on 12/07/2016

    The Royal Banquet & Conference Center's reply:

    Thank you for your review & for allowing us to host your special day! You were wonderful to work with and we are so happy to have been a part!

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