The Royal Banquet & Conference Center Reviews

82 | Raleigh, NC
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82 Reviews for The Royal Banquet & Conference Center

Recommended by 94%

82
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4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.8
  • Flexibility 4.6
  • Value 4.6
  • Average response time 4.7
82 The Royal Banquet & Conference Center Reviews
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  • J

    Janice · Married on 08/18/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Carla and her staff are friendly, helpful and have outstanding customer service. The facility was everything we needed for my daughter and new son-in-law’s wedding reception. I can’t thank you enough for the great service we received.

    Sent on 08/31/2018
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    The Royal Banquet & Conference Center's reply:

    Thank you, Janice! It was a joy to work with you! What a beautiful event! Thank you for selecting The Royal. It was our absolute pleasure!
  • D

    Denise · Married on 04/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Carla was very responsive to my needs for the dinner event. Even at the last minute, we made some changes, and it was taken care of right away!

    Sent on 05/29/2018

    The Royal Banquet & Conference Center's reply:

    Thank you for an awesome review! It is always a pleasure to work with our clients to ensure a wonderful event!
  • K

    Kelly · Married on 02/24/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We have used The Royal Banquet & Conference Center the past several years for our school function. They are always accommodating, friendly and willing to work with our needs. We have had a great experience!

    Sent on 03/23/2018

    The Royal Banquet & Conference Center's reply:

    It is always a pleasure to work with you! Thank you for your continued business and positive review!
  • K

    Kristine · Married on 12/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a wonderful time at the Royal Banquet Hall! The team was easy to work with and the staff had a great Christmas Party. We will keep this venue in mind for other occasions.

    Sent on 01/10/2018

    The Royal Banquet & Conference Center's reply:

    You were a pleasure to work with! Thank you for selecting us! We look forward to seeing you in the future!
  • C

    Caroline · Married on 12/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I loved the atmosphere at the Royal. It is a beautiful space that needed minimal decorating. I had a photobooth, 22 round tables, three food stations, and the bar, so it was a little tight. A sit down dinner might have provided more room, but we made it work. Everyone had a great time, and the staff was very accommodating.

    Sent on 01/16/2018

    The Royal Banquet & Conference Center's reply:

    It was a pleasure to work with you on your special day! Thank you for selecting us and for the great review! It was a pleasure!
  • T

    Trina · Married on 12/12/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the business center for a homeowner association meeting. We had a date error on our end and Carla was awesome and it all worked out. Room was exactly what we needed. Highly recommend.

    Sent on 01/10/2018

    The Royal Banquet & Conference Center's reply:

    Thank you, Trina! We are so glad we were able to adjust to accommodate your date change and group! We look forward to working with you in the future!
  • S

    Stacy · Married on 11/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Can't say enough about how easy it was to work with Carla at the Royal. It is a lovely venue and so glad we chose this for our retirement party!

    Sent on 11/08/2017

    The Royal Banquet & Conference Center's reply:

    Thank you for choosing The Royal! It was a pleasure to work with you on the retirement party! Thank you for being an excellent client and great event!
  • A

    Ashlee · Married on 10/21/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent service and venue!! Everyone was very helpful and pleasant to work with!!

    Sent on 11/08/2017

    The Royal Banquet & Conference Center's reply:

    Ashlee-You were a joy to work with on your special day! Thank you for your kind words and for selecting The Royal!
  • N

    Nicole · Married on 09/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What a wonderful experience! Carla was very responsive to all of my emails and concerns. The host was extremely nice for the day of our wedding. Even down to the facility's manager that was on duty while we were setting up, he was very knowledgeable and helped us with everything we needed. What a wonderful experience!

    Sent on 09/11/2017

    The Royal Banquet & Conference Center's reply:

    It was an absolute pleasure to work with you! Thank you for selecting The Royal & for your awesome review!
  • T

    T · Married on 07/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was worried when I saw the building outside but once inside I was extremely satisfied...

    Sent on 07/27/2017

    The Royal Banquet & Conference Center's reply:

    Thank you for your great rating! It was our pleasure to host your special event! We believe we are a hidden gem in a historic building :)
  • F

    Fenita · Married on 05/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We are a small Catholic school in the Raleigh area and were in need of banquet space. The Royal helped us with securing the space within our budget and kept in constant communication with me and the caterer every step of the way!! The school will use their services again!!!

    Sent on 08/09/2017

    The Royal Banquet & Conference Center's reply:

    It was a pleasure to work with you and your school! Thank you for the kind words and review. We look forward to many more events together!
  • E

    Elizabeth · Married on 04/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had approximately 150 person event, the tables, food, and entertainment were all set up perfectly. During the planning period we changed a few things and always met with a quick response and positive attitude. I highly recommend this location for any event.

    Sent on 04/12/2017

    The Royal Banquet & Conference Center's reply:

    Elizabeth: It was a pleasure to work with you on your corporate event. Thank you for selecting The Royal & for the kind words. We hope to work alongside you again in the future!
  • H

    Heidi · Married on 04/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The venue is beautiful. The staff was very easy to work with. Our wedding was beautiful.

    Sent on 04/04/2017

    The Royal Banquet & Conference Center's reply:

    Congratulations on your special day! What a beautiful event! Thank you for allowing us to be a part!
  • G

    Gayle · event on: 04/19/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great venue! Our students loved it and we had very little decorating to do to make it look fabulous! Carla and Caitlyn were great to work with and we already have next year's even reserved!

    Sent on 08/14/2014

    The Royal Banquet & Conference Center's reply:

    Thank you so much! What a pleasure you were and are to work with!
  • D

    Dani · Married on 02/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We went beyond impressed with the services of The Royal for our event! The staff is so easy to work with and the event went off without a hitch. I would highly recommend them to anyone looking for a beautiful venue!

    Sent on 02/28/2017

    The Royal Banquet & Conference Center's reply:

    It was a pleasure to work with you! Thank you for selecting The Royal!
  • I

    Ian · Married on 02/10/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They're were very accomodating, and the host was incredibly nice. She even helped us clean the venue after, which was no small task. The space is quite large and can easily accomodate a ball for 200 people to dance, sit and enjoy a buffet styled dinner. After using this venue twice for an annual event, I can highly reccomend it.

    Sent on 02/28/2017

    The Royal Banquet & Conference Center's reply:

    Thank you! It was our pleasure! We so appreciate our repeat clients! We hope to see you next year as well!
  • N

    Nevada · Married on 11/12/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We loved using this as our venue! We thought it was beautiful the minuter we went to view it. They were very professional and worked with us to get exactly what we wanted.

    Sent on 03/21/2017

    The Royal Banquet & Conference Center's reply:

    Thank you for your kind words! It was a pleasure to work with you!
  • B

    Betsy · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We absolutely loved having our reception at The Royal! The staff were wonderful to work with, and the venue is amazing! Its not a far walk to the elevator from the parking lot for family members that couldn't walk long distances. We could have also used the space as a backup for our outdoor ceremony had we needed to, which was great. Highly recommend them!

    Sent on 12/07/2016

    The Royal Banquet & Conference Center's reply:

    Thank you for your review & for allowing us to host your special day! You were wonderful to work with and we are so happy to have been a part!
  • J

    Jaime · Married on 04/23/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our experience at The Royal was wonderful. Their staff was kind & courteous, and they helped us however needed.
    The tables, chairs, and serving stations were setup and ready to go, which freed us up to simply decorate and set the tables for the dinner. They provided quality service from beginning to end. I will gladly recommend them to others, and use them for other events in the future.

    Sent on 07/15/2016

    The Royal Banquet & Conference Center's reply:

    Thank you for selecting The Royal! It was our privilege to work with you on your special day!!
  • C

    Caroline · Married on 02/27/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We held a school dance and the facility and it was absolutely the easiest event I have ever planned! The Royal made it so easy to setup and hold the event. They put out the tables and chairs. Allowed us to have access for the entire day so we could set up early and not wait until the last minute. Clean up was super easy! The students enjoyed the layout of the facility and the teachers liked it because all the students were contained! Everyone had a wonderful time. I would suggest this location for anyone having any type of reception!

    Sent on 03/03/2016

    The Royal Banquet & Conference Center's reply:

    Thank you! It was a pleasure to work with your group!! We hope to work with you again in the future!
  • J

    James · Married on 01/02/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Exceptional venue! The Royal not only met all of our expectations but went beyond!

  • User6047661 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Royal was an excellent place for our wedding reception. The staff was wonderful and helpful, and the venue was beautiful. It had everything we needed for a reasonable cost. I'm so happy we were able to find the Royal!

    Sent on 12/12/2015

    The Royal Banquet & Conference Center's reply:

    Thank you for your kind words! We love our clients!
  • W

    Whitney · Married on 08/15/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything was perfect!! :-) Anytime I needed Carla for anything, she always responded in a timely manner. Thank you for making our day special!

    Sent on 12/07/2015

    The Royal Banquet & Conference Center's reply:

    Whitney-Thank you for selecting The Royal! You were so wonderful to work with and it was our pleasure to serve you!
  • User5637539 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Royal Banquet was a great venue for the value. I could bring in my own vendors, they were responsive to emails from me and my reception coordinator and able to accommodate the last minute addition of an extended dance floor. The brick interior adds charm. I'm glad I picked this place!

    Sent on 11/23/2015

    The Royal Banquet & Conference Center's reply:

    Thank you for selecting The Royal! We know you have many choices & we are glad we were one of them! It was our pleasure to work with you! Congratulations again!

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