The Royal Banquet & Conference Center Reviews
Reviews
4.7 out of 5 rating
4.7 out of 5 rating
116 Reviews
94% recommend it
Awards
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Vladimir S. Sent on 10/17/2020
10 years of succesful events at Royal
I'd like to leave this review on behalf of Raleigh Bridge Club. We've been renting the Royal's main ballroom twice a week for the past 10 years (basically every Tuesday and Thursday evenings). We've been also holding our sectional tournaments there during the past 4 years. These are 2.5 days events (Thursday through Saturday) with 150+ participants held twice a year. We are very happy with the relationship we established and with the services Royal has been providing over all these years. Each of our sessions requires very specific setup of multiple tables and chairs and Royal has been extremely diligent and professional about it (as well as cleaning the area before our sessions and events). Any issues we reported over the years were promptly addressed. And in case of unforeseen events (like the pandemic), we were able to bring all the options to the table and come up with mutually satisfactory arrangements. In general, I am happy to recommend Royal. 10 years with them and looking forward to more!
Vladimir Stemkovski
Raleigh Bridge Club, PresidentThe Royal Banquet & Conference Center's reply:
Thank you for the great review as well as the great partnership for over a decade! We can’t wait to welcome your events back in 2021! We’ve missed you! -
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Ms. A. Sent on 06/24/2021The Royal was AMAZING!!
Mrs Carla was our main contact at the Royal! They were Amazing to work with! They were the most Reasonably priced and offer a Beautiful venue! They were very Professional, Accommodating and very Responsive to all my questions/requests!
I would Recommend them to Any/Everyone who needs a venue, especially for their wedding!
Adia DozierThe Royal Banquet & Conference Center's reply:
Adia-thank you for such an amazing review! You were an amazing client and such a joy to work with! It was our absolute pleasure to host your special day. What a joy you are! -
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Alex C. Sent on 04/11/2021Absolutely amazing
This venue was absolutely amazing! The staff is friendly and quick to respond, and the venue is absolutely beautiful. With us having our wedding during a pandemic, we couldn't have asked for better service or a better venue team.The Royal Banquet & Conference Center's reply:
Wow! What an amazing review from an amazing client! It was our absolute pleasure to work with you on your special day. Thank you for your business, your kind words and the privilege of working with you. You were amazing! -
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Romanda B. Sent on 09/01/2021Very Responsive and Kind Personnel
The Royal was very accommodating and their personnel were all very sweet and helpful. They had a lot of good advice about how to use the space and responded quickly to questions that I had. They were also very flexible when we had difficulty securing an ABC permit for the event. The space turned out really lovely and all my guests enjoyed the event and complimented the venue.The Royal Banquet & Conference Center's reply:
It was our pleasure to host your special day! Thank you for making our job a delight! Congratulations once again on your day and thank you for the amazing review. -
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Dawn P. Sent on 12/04/2020My Amazing Pop Up Shop
Beautiful building and excellent customer serviceThe Royal Banquet & Conference Center's reply:
Thank you for the excellent review! It was a pleasure to work with you for Small Business Saturday! Thank you for choosing The Royal! -
Delyncia B. Sent on 12/10/2019
November 16, 2019
Carla was always efficient to responding to any questions I had. The staff was quite pleasant as well. One of my vendors was lucky enough to get in the night before to decorate. Very appreciative of that. One thing I would suggest is getting new carpet it’s outdated and take away from the actual venue; or even maybe hardwood floor. My cathedral veil didn’t agree with the carpet.The Royal Banquet & Conference Center's reply:
You were such a delight! Thank you for your kind words! We are looking forward to some exciting changes in 2020! -
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Tommy C. Sent on 07/02/2019
Director Supported Employment Services
The entire staff were professional and through in the planning of my event. Documents were delivered in a timely manner. Staff took time to understand my unique needs and provided me with outside resources to accomplish my goals. The facility provided for an excellent learning environment. The staff provided supports before, during and after my event. Looking forward to future training conferences.The Royal Banquet & Conference Center's reply:
It was an absolute pleasure to work with you and your team! Thank you for selecting The Royal and we look forward to many future dates together! -
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Ariel Sent on 05/17/2019My dream wedding come true
I cannot be happier with the venue we chose for our April wedding. I fell in love with The Royal from the first tour and went to 5 more tours even after we booked, because the place holds so many possibilities. Carla was amazing and so helpful through the entire process and answered my many questions so quickly. I never had a hard time trying to get in contact with anyone and the staff was always so kind. We were very pleased with all that was included for the price and could not have imagined a more perfect wedding day or venue. I would definitely recommend for your future events.The Royal Banquet & Conference Center's reply:
You were so awesome to work with! Thank you for selecting The Royal! It was an absolute pleasure! Congratulations once again! -
Janice Sent on 08/31/2018Carla and her staff are friendly, helpful and have outstanding customer service. The facility was everything we needed for my daughter and new son-in-law’s wedding reception. I can’t thank you enough for the great service we received.
The Royal Banquet & Conference Center's reply:
Thank you, Janice! It was a joy to work with you! What a beautiful event! Thank you for selecting The Royal. It was our absolute pleasure! -
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