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The Room on Main Reviews

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Reviews

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    Kimberly Sent on 07/18/2025
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    Perfection for my daughter's reception

    The Room on Main went above and beyond to make our wedding day perfect!! All guest commented the food was amazing and they served all our guest with piping hot food! There was never a wait to get a drink at the bar either. We walked in from the ceremony to absolute jaw dropping perfection! Huge thank you to everyone there!!
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    Sofia Sent on 08/19/2022
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    Perfection

    It has been almost 6 months since our wedding and we can’t stop reminiscing on how perfect the entire day was. Our reception at The Room on Main was truly magical and exceeded our expectations. If you are looking for a beautiful, classic city wedding aesthetic and a venue that can accommodate a somewhat larger wedding (over 200 guests) but don’t want a hotel, this is the place. We loved the views, the windows, the historical wood floors and chandeliers. Our guests were blown away by the beauty of the room itself, as well as the food which was absolutely fabulous. We worked with David and CN Catering on a custom menu and really wanted to have chicken tikka masala as one of our entree options. It is notoriously hard to get right in our opinion and CN Catering delivered on all fronts. We really could not have been more pleased and if we could do it again, we’d pick The Room on Main/ CN Catering every time!
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    Are you interested?

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    Lauren Sent on 03/08/2022
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    Amazing Wedding Venue

    I knew exactly where I wanted to get married. The Room on Main was the only venue my husband and I toured when picking our venue. I loved the open concept, hardwood floors, floor to ceiling windows, and chandeliers. We had a great experience working with them.
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    Tina Sent on 03/30/2020
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    One of dallas's best venues!

    I have worked at a lot of venues in my years as a Wedding Planner and The Room on Main does it right! The venue is beautiful, it is such a gorgeous open space, it really allows for you to use your imagination and create a beautiful space your guests will love. The staff is super helpful and easy to work with. They go above and Beyond for their clients and to make sure everyone gets the event they dreamed of. I love working at The Room on Main and know if you choose it as your venue you will not be disappointed.
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    Melanie Sent on 10/29/2019
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    Absolutely Amazing from start to finish!

    Stunningly gorgeous venue with floor to ceiling windows & downtown views. One of the things that I love most about this venue is the staff....they are always so kind, professional, friendly and helpful. They truly care and want to make every event/wedding magical for every guest! You will be so happy when you select The Room on Main as your venue! Plus, the caterer, CN Catering has the most delicious food and great staff as well. Melanie
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    Kellie Sent on 08/25/2019
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    Amazing. That's all I can say to describe this venue.

    The minute I walked into The Room on Main, I fell in love with the ballroom for it's large windows and natural light. The venue is indoor and can accommodate a large guest count, which was perfect for our July wedding. I appreciated the fact that the venue exclusively uses CN Catering and provide lighting services and linen rentals, as those were a few less vendors I needed to find on my own. The team provided a great planning timeline for me to reference and was responsive throughout the planning process for any questions or changes I wanted to make. On the day of, the venue was set up exactly as we discussed and was a comfortable temperature all night.
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    Jillian Sent on 06/17/2019
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    Great Venue & Catering!

    I can't say enough great things about The Room on Main and CN Catering. Our entire experience was wonderful. Our guests raved about the venue, food, and of course, the bar. The staff and service was incredible! They exceeded our expectations. The entire planning experience was so smooth. There was a transition of wedding planners while we planned our wedding. I feared this would become an issue, but they didn't skip a beat. This team is extremely professional and works hard to keep their client happy. Highly recommend!!
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    Juliette Sent on 06/29/2018
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    We were so happy to be able to use the beautiful Room on Main for our wedding reception. The venue is a gorgeous ballroom with amazing floor to ceiling windows across three walls. The natural light is a huge bonus for the room. The gorgeous wood flooring is perfect for a dance floor. Alma was helpful during the planning process addressing all questions promptly and with good detail. The Room on Main requires use of CN Catering for good & drinks. I was actually happy not to have to go and find a caterer on our own. We were also very happy with the service of CN Catering.
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    Amanda Sent on 12/28/2017
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    The Room on Main was both the first venue we looked at online and the first venue we toured in person. We immediately fell in love with the venue’s grandiose ambiance and it’s elegant, beautifully designed space. Although we did end up looking at a few other venues after our initial visit, we started comparing every venue we toured to the Room and decided we should just stop wasting time and book at the Room before it was too late. And I’m sure glad we did! I cannot begin to tell you how much we enjoyed our wedding and the wedding planning process with the Room. Alma was extremely accommodating and was always available to help answer questions and guide us throughout the planning process. I would highly recommend the Room on Main to anyone—you will not be disappoint!
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    Paige Sent on 11/04/2017
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    The Room on Main is amazing! The staff and planning crew are so helpful and sweet. They turned my wedding reception into an absolutely fairytale.
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    J Sent on 06/05/2017
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    It's hard to say enough good things about The Room on Main. The staff is great and very easy to work with. The room itself is so beautiful and unique with the hardwood floors, chandeliers and amazing tall windows. CN Catering, the dedicated caterer, was amazing and the food was delicious. The servers and bartenders at our event were so helpful and professional. Everything ran so smoothly. We had 175 guests and that left plenty of room for a large dance floor and plenty of room in between tables. Thanks to the Room on Main staff for an evening we will never forget!
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    Renee Sent on 05/25/2016
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    This room is beautiful and the staff is great! My daughters wedding was on May 7, 2016 and we couldn't have asked for a more professionally run venue! All of the set up was done on time and beautiful too! CN Catering did great work with the buffet dinner. The guests have been raving over the food! Would definitely recommend this venue
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    Kathryn Sent on 12/16/2015
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    Absolutely no regrets in our decision to use The Room on Main for my daughter's wedding. The Bride's love of wooden floors, tall windows overlooking the city, and chandeliers made the choice of The Room on Main as the wedding/reception venue an obvious choice. Once that decision was nailed down, it was on to a caterer.

    When selecting The Room on Main, the catering service of CN Catering was required for all food and linens. Also the use of LeForce Entertainment (reveiwed separately) as lighting is also mandatory. For us, those two selections made things easier. Although CN Catering and The Room on Main are separate companies, David is able to talk with you in answering questions which pertain to both areas. That is quite helpful.

    Please do not be concerned that you are required to use CN Catering. David makes himself available to answer questions and put you at ease. And the food, both in taste and presentation is outstanding! Our guests are still talking about the meal and service they received! Every comment has been extremely favorable.

    One of my dearest friends summed the evening as 'elegant and personal'. What more could you want!

    We had a few family members with severe food sensitivities and we were able to have something prepared for them which would meet their dietary needs.

    You will have selections on linens to meet your price range as well as choices in foods to meet your budget.

    We have nothing but wonderful things to say about David, The Room on Main, and CN Catering. Thank you for helping to make my daughter's wedding the wedding of her dreams.
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    Lauren Sent on 08/27/2015
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    Where do I even start? The floor to ceiling windows? The chandeliers? The service? The I cannot say enough wonderful things about The Room on Main. First of all, I had SO many guests tell me that our wedding venue was one of the most beautiful locations that they had ever seen. At The Room on Main, they made sure that all of my visions came true. We had the most perfect wedding day and everything went off without a hitch. I would HIGHLY recommend using The Room on Main for your next event.
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    Jason Sent on 06/10/2015
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    The Room on Main was perfect in every way. From the space, staff, and food. David and Jennifer were amazing to work with. They are professional, attentive, and helpful. The food was amazing. David will help you make a menu and don't be shy about changing the menu around. We changed our menu after going to the tasting. Everyone raved about the food, the space, and the service. The room is beautiful at night especially with the uplighting ( Leforce). This place is a home run in every way.
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    Kim Sent on 05/18/2015
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    The perfect venue for a wedding reception!
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    Sarah Sent on 04/23/2015
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    I had my wedding reception at the Room on Main with CN Catering. Everything was EXACTLY as I wanted and the space was absolutely beautiful!! A couple of years ago I saw pictures of a wedding at the Room on Main and I knew then that it was where I wanted to have my reception. The Room is elegant and classic, and my colors were very traditional, so the Room went perfectly into what I envisioned. Jennifer at the Room on Main and David with CN Catering were absolutely amazing!! David was always so responsive and kind. He was always willing to be flexible/make any changes that I needed - even on the morning of the wedding!! They made the planning decision so much easier and seamless. They did the food, linens, plate settings, glasses, stage, and helped with the timing. It was exactly as I hoped! The food was ridiculously good!! I highly recommend the beef tenderloin station with asparagus, the pasta station with a salad and the mashed potato station. Our guests are still commenting on how good the food was!! I could not be more pleased with the way my reception went. I have heard horror stories and I do not think one thing went wrong on our wedding night - I love my vendors!! Thank you Room on Main and CN Catering for making our night one of the happiest we have ever had, we will cherish it forever!!
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    Gina Sent on 02/28/2015
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    We had our wedding reception at The Room on Main and it was an excellent experience from top to bottom! When we first met with the owner of the company, we immediately felt that he was experienced, knew the business and that we'd be in really good hands. Everything went extremely smoothly and there was a lot of communication to make sure everyone was on the same page. They were also very flexible for some last minute table changes we had to make. And the food from C&N catering was phenomenal - we had almost every guest tell us how fantastic the food was! we also have to give a big shout out to Rebecca Hackl who we hired via The Room to be our wedding coordinator. She was the epitome of calm under pressure - guided us through everything we were clueless about, gave us reminders, worked with all our other vendors and made sure every i was dotted and t crossed, and helped the rehearsal and ceremony go soooooo smoothly! Not to mention - the space is just gorgeous. :)
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    Laura Sent on 12/01/2014
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    I already thought that The Room was gorgeous without any decor, but they transformed it into the wedding of my dreams! It turned out to be so amazing and they helped us with anything we needed along the way. They were great about not bothering us on the wedding day and ensured that we got everything back that we brought with us. I want to do it all over again!
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    User1914893 Sent on 11/10/2014
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    We could not have had our wedding reception at a better venue! First of all the room itself is amazingly beautiful! The dark hard wood floors, the floor to ceiling window, beautiful chandeliers, and the amazing view of downtown made the Room on Main absolutely wonderful. David and Lance are great to work with! C&N Catering provided the best tasting food. Our guests raved about the quality of the food, and the quick service! This place is efficient and wonderful! We truly recommend for anyone to have their wedding here! Our night was wonderful due to them!
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    Colleen Sent on 09/08/2014
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    The Room on Main is the best location to have a reception in Dallas! It is so beautiful! It's right in downtown on the 6th floor so has amazing views from every angle. Our family is also huge dancers so being the whole place is a wood floor makes the whole room instantly a dance floor as well! Everyone loved the food and the staff was very attentive. It's amazing!
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    Richard Sent on 06/12/2014
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    Great place to have an event. The staff was very professional. and the food from CN Catering was delish! I still dream about the crab cakes!
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    Whitney Sent on 05/23/2014
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    Hands down, best experience working with Room on Main for our reception venue. Lance, Rebecca and David were so easy to work with and so helpful. In my opinion, you can't beat this space. Gorgeous floors, gorgeous windows, tall ceiling, amazing views, perfect size,. My biggest concern in picking a venue was making sure that everyone would feel a part of the wedding. A lot of the venues we looked at were long and narrow or spread out. This room was simply perfect. The entire staff was incredible. CN Catering provided some of the best wedding food our guests have ever experienced. I sincerely hope to attend a friend/family wedding there in the future.
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    Melissa Sent on 05/15/2014
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    We are very pleased by the services provided by the room on main staff and CN catering. They worked with my budget and accommodated all my needs and request. The venue is beautiful and gorgeous. All the guests had a great time!
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    Lisa Sent on 10/04/2013
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    This venue is not only absolutely gorgeous night and day, the staff is outstanding. They were a pleasure to work with from day one, continually going above and beyond in attentiveness, professionalism and willingness to help throughout the planning process. The do require you use CN Catering, which also delivered a perfect product and wonderful service. They lit candles for us, flipped the room smoothly and efficiently, always cleared the tables quickly and even helped with the cleanup (a bridesmaid left her bag with an ipad in it in the bridal suite and they made sure it left with a family member after the event).
    The only thing that could have been better was parking, we opted for the token option, which meant our guests would park in the garage directly across the street, and receive a voucher to use upon exiting so that there would be no cost to them. Unfortunately, the vouchers were not very well distributed, but I'm not sure if that was a lack of communication on our part or if people parked elsewhere.
    The whole team is so calm, and easy to work with. The venue is again, beautiful, has great views, great lighting, grooms and bridal suites and a ton of character.
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    Elizabeth Sent on 08/01/2013
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    The Room on Main was beautiful and the staff was great to work with. The set up and feel of the whole night was amazing. The food provided by CN Catering was talked about all night and after on how it was the best they have had at a wedding. We had the best night of our lives!!! Thank you
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    Cindy Sent on 10/23/2012
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    We did an extensive search for a venue. We were looking for a place that could accommodate 300+ guests. My daughter wanted something unique and not a hotel ballroom. She was also looking for something she could decorate in a "vintage" style. When we stepped into the ballroom on the 6th floor, we knew we had found it! There were beautiful, old ,wood floors, antique chandeliers, and 3 walls of windows, with a view of downtown Dallas. After booking, and meeting with CN Catering (they go with the venue, and are awesome) we were in Dallas, and drove by the building. There was a reception being prepared for, so we decided to go look. Lance, the owner, was there and sat down and talked with us. He gave us some pointers on wedding receptions. We really appreciated that he gave us his time, unplanned! We had assigned tables at the reception. Lance spent a lot of time with my daughter, trying to place the tables to her liking, and trying to make it comfortable and workable for a large guest list. We had 29 tables, with up to 10 people at a table. The night of the wedding reception, September 22, we were blown away by how the room looked and the service provided! The staff was superior. They were helpful and friendly! I was a little concerned about the ballroom being on the 6th floor and guests having to use the elevator to get to it. NOT A PROBLEM!! It went very smooth. We also had valet parking, and that was great!!! Guests were very pleased with the quick service. As I said before, we had 29 tables and 257 people. We had an 11 people band on a stage and a large dance floor. There was still plenty of room to move around and visit in between tables, and plenty of space in the back of the room to visit and get to the bar. We had a buffet on both sides of the room. That moved quickly. Kristen, the catering manager, was there throughout the evening making sure things ran smoothly. The temperature was very comfortable throughout the evening, even with non stop dancing.

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    Ashlea Sent on 04/07/2009
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    Could not have asked for a more perfect venue. Shari was there for my every need. She had tons of decorative stuff for us to borrow for the ceremony. For example, our centerpieces were all from her. She coordinated our rehearsal and made sure everything was exactly how my husband and I envisioned. If you are looking for a unique, urban location, this place is it!
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    Tori Sent on 01/24/2018
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    The Room on Main is a 1st class venue. We had a New Year's Eve wedding and it was so magnificent. The venue itself is just stunning, you hardly need any decor. The food was incredible - and my husband and I actually got to taste it because the caterers put together a plate for us (we did stations - so lots of options!) and we got to eat quickly and efficiently. The service was professional and efficient, no staring at dirty glasses or plates all night.
    We loved every second of having our wedding at this venue. It is a little pricey, but at the end of the day, it was worth every single penny, and we wouldn't have changed a thing.
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    Laura Sent on 12/21/2016
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    We could not have selected a better venue to have our wedding at! It is so gorgeous and what made it all even better was the staff. We worked primarily with David, Kylie, and Jessica leading up to the wedding and they were responsive, accommodating, and professional. The wait staff the day of was efficient and took care of us the whole night. We absolutely loved the venue and our guests have continued to tell us how great the venue, location, and staff were!
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    Stephanie Sent on 08/24/2014
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    This venue was wonderful! We had around 150 guests and this was the perfect size! The room was beautiful and open and the staff was fantastic. My husband and I enjoyed working with them! I highly recommend this venue! David, who we worked with for the catering, was great!
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    Jennifer Sent on 01/07/2020
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    Blissfully happy wedding couple

    TROM was everything I ever wanted in my wedding reception. I had been looking for a venue where my guests would be treated to a gorgeous view of the Dallas skyline; the TROM was perfect for this. Not to mention, the restored ballroom has so much character and is located in the heart of downtown Dallas. My husband and I are proud Texans and are very attached to the city so this couldn’t have been more perfect.

    Food was our biggest concern during our wedding planning process. My husband is Vietnamese, and in his culture food means everything in a wedding (and can even affect how guests gift the couple!). Traditionally, Vietnamese weddings in DFW are hosted within a limited range of venues that can specially cater Chinese/Vietnamese food. We knew that a majority of our guests would be expecting this kind of food.

    TROM’s biggest selling point was that food was their thing; and they absolutely delivered and went above and beyond my husband and my expectations.

    TJ, our venue coordinator, worked with us EVERY step of the way. We were able to customize our menu so that we had traditional Asian food items while still keeping some Western entrée’s. CN Catering offered several public tastings of their (vast!) menu and we were also able to set up a private tasting with the chef. Quite literally, every small detail could be customized and was accounted for during our reception. CN Catering even went out of the way to recreate a special sushi roll that my husband and I had requested! They recreated it perfectly down to the T; and it felt like my husband and I were able to share something about ourselves to our guests through the food.

    Our guests loved TROM and were impressed by the food. A lot of our guests remarked on how fast the food came out. My husband’s grandmother hasn’t since stopped talking about how much she enjoyed everything about the wedding and food- and this speaks volumes about the TROM! Looking back at our wedding, we feel very satisfied and incredibly lucky and blessed. I don’t think we could possibly be happier with how everything turned out. If we had to do everything again, we wouldn’t change a thing.
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    Laura Sent on 08/10/2009
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    The Ballroom at the Dallas Arts Center (Special Day Events, Inc.) was an AMAZING venue for our wedding reception! It is on the top floor of a 6-story building in downtown Dallas, with gleaming wood floors, 2-story ceilings, chandeliers, and floor-to-ceiling windows on 3 sides for an amazing downtown skyline view! With hurricane vases and candles on each windowsill, the room was really beautiful at night. Everyone commented on the amazing venue and downtown view, and wondered how they'd lived their whole lives in downtown Dallas and never knew the venue existed!

    Included with the venue rental were 60" round tables, chairs, white tablecloths, cloth napkins (white or your choice of colors), coffee cups, tea/water/coffee station, and silverware. She also owns a variety of candleholders, vases, mirrored tiles, and other decor items that you can borrow at no extra charge to use in your centerpieces, which we utilized to help cut down on our floral cost. She really has a lot of creative ideas for making the room look great on a budget.

    Shari was great in helping to plan our event, from hammering down the reception timeline minute-by-minute, to giving us vendor recommendations and communicating with our vendors to manage setup and pickup times...we were very happy with all of the help she provided! My mom had wanted to hire a wedding planner, but I honestly don't know what a planner would have done that Shari wasn't already helping us take care of.

    There were some rules related to the venue - none that were restrictive to our event, but you don't have complete free reign over your reception and vendors. For example, there was a caterer list from which you had to select a preferred caterer. We were very happy with our caterer, so it wasn't a problem, and Shari explained that she does it for your protection (she has seen too many people with vendors who let them down on their wedding day, so now she only allows tried-and-proven vendors). While you are allowed to provide your own alcohol (a HUGE cost savings for our wedding), it must be served by TABC-certified bartenders, and shots are not allowed.

    We were VERY happy with our reception at this venue and would recommend it in a second! Shari and her team were great, and we have gotten nothing but compliments about the beautiful venue!
  • M
    Mary Sent on 10/29/2019
    4.6 out of 5 rating
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    DCCCD awards ceremony

    What a seamless, stressless event we experienced today for our awards event! An abundant, very friendly and professional crew from the valet to the caterers and event captain. This beautiful venue was the talk of the day for those in attendance. Classy, elegant and really set the tone for our event!
  • Roswell
    Roswell Sent on 09/30/2019
    4.6 out of 5 rating
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    Fantastic Wedding Venue

    Awesome venue for our wedding. The room was big and open with high ceilings. Lots of windows which brought in great natural light for our July wedding. It's a beautiful room which was great cause it doesn't need many decorations. We had wonderful time and couldn't have asked for a better venue.

    Overall, we were satisfied with CN Catering. We loved the food and so did our guests. One area of improvement was communication and response time in the planning process and leading up to the wedding. We had a few instances where it took longer than expected to get our questions answered. Everything turned out fine but it made us a little anxious in the planning process. We were still happy with their service but just something they could improve upon.

  • S
    Shannon Sent on 10/26/2017
    4.6 out of 5 rating
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    Beautiful space. The food was great. Lots of room for larger events. Not a great value for the money but that is not rare in the wedding industry. Overall, I would definitely recommend Room on Main and CN Catering.
  • S
    Saa Sent on 09/16/2015
    4.6 out of 5 rating
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    Working with David was an excellent experience. He was easy to work with and to get in touch with and getting the final details nailed down was as simple as a 30 minute sit down. The venue is so perfectly simple and elegant that you don't have to do much to get a stunning event. I loved the windows and chandeliers.

    Also, the catering group you use here is awesome. We did the pasta and I cannot tell you how many people called us to tell us how much they liked it. I go to plenty of corporate and charity events and hearing that people loved the food at any venue is pretty rare so I was very pleased we had such a great response!

    I would use this venue all over again if I could do it again. Great experience!
  • B
    Brenda Sent on 08/12/2014
    4.6 out of 5 rating
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    Amazing venue! It was the perfect place for our dream wedding! The only thing was you cannot use your own vendors except cake and dj. Other than that, we enjoyed every minute, great venue!
  • Cindy
    Cindy Sent on 09/27/2011
    4.6 out of 5 rating
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    GORGEOUS PLACE- almost didn't need ANY decorations! all my guest fell in love! GREAT staff. Only negative is exclusive caterer was so expensive despite being told they could work with our budget. BYOB too!!

  • J
    Jessica Sent on 08/08/2008
    4.5 out of 5 rating
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    Great location. I had no idea that this vendor was available with the Dallas Arts Center. I was reffered to by a friend of the family. Very Very Nice especially if you have a budget!
  • Heather
    Heather Sent on 03/04/2024
    4.2 out of 5 rating
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    Beautiful Venue

    This venue is breathtaking! And the newly renovated common area is such a beautiful touch.
  • U
    User1911563 Sent on 11/08/2014
    4.1 out of 5 rating
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    They helped with providing me with all the needed information and give me details on my event!
  • Patricia
    Patricia Sent on 09/01/2014
    3.4 out of 5 rating
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    We first fell in love with The Room on Main's obvious beauty, but as we worked towards finalizing the details of our wedding we quickly came across a lot of overages or kickbacks that we did not appreciate. In short, the venue itself was stunning, the servers were excellent and the overall night was amazing But the Customer Service was not great, the Caterer was exceptionally Costly, they were not very flexible on cost cutting measures even though they stress they will work with your budget, and at every turn there is an overage charge or kickback. Though for my wedding I could not live without this location, I would have really thought twice about booking it had I been completely aware of what I would have to comply with to get my dream wedding. Ask a lot of questions beforehand and weigh out what you get, for what you are paying for because as a budget conscious bride, I was dumbfounded at some of the money making policies they've recently implemented.
  • Courtney
    Courtney Sent on 05/27/2014
    3.3 out of 5 rating
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    We really loved the venue we chose for our reception. Room on Main was beautiful and the view of downtown really made the event exceptionally classy! We didn't like not being able to use the rooftop for photos like we originally expected. We also didn't like not being able to have sparkly centerpieces. Also, we thought we'd be able to do our grand exit with sparklers and we were told no. There were several things they didn't disclose when we first booked the venue that we didn't appreciate.
  • U
    User1180649 Sent on 05/30/2013
    3.1 out of 5 rating
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      4.5 out of 5 rating
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      4 out of 5 rating
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      2.5 out of 5 rating
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    The space sells itself because of its beauty. Management needs to work on its "Client Comes First" mentality, however. Be sure to include information about your rehearsal in your contract. We had difficulty scheduling a rehearsal due to inflexibility.
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