Recommended by 84%
Jessika · Married on 09/22/2018
The Ridge Hotel was literally the best decision we could have ever made when it came to choosing our wedding venue. Our coordinator Jourdan was there every step of the way working out details, budget, room set up, communicating with vendors etc! My husband and I looked for venues in Lake Geneva and knew the ridge was the one the minute we saw it! The Aspen ballroom was spacious and accommodated our 105 guests, our head table, a dance floor, cocktail tables, food stations for dinner and coffee and cupcake stations with room to spare! The adjoining fireside room was fabulous to take advantage of for cocktail hour, hors d’oeurves and apps, our bar, and gift/favor tables. However the real hidden gem of the ridge hotel is the back patio and pergola outside. They have the entire area beautifully landscaped with gorgeous flowers and shrubs, delicate bistro lights out back draping the wood work on the patio, the fire pit addition is an absolute must. The pergola itself and the aisle leading up to it are beautifully done, and can be decorated stunningly for any event. We were able to customize our food and bar to accommodate allergies and special diets for our guests. The ridge made us feel comfortable and confident in serving to our gluten free, vegan, and vegetarian guests. All of the food was perfect, and our apps were delicious! The party stayed going until about 2 am and we just enjoyed the patio out back, sat around the fire with s’mores and drank champagne until we retired off to bed!Sent on 10/10/2018
We are so thrilled with our choice in venue, and all of our guests commented on how wonderful our wedding was. The coffee bar in the lobby was much appreciated the next morning, and I know a few of our guests indulged in breakfast at Americana the next day! Everything was absolutely fabulous.
The only thing I will mention, because I wish someone mentioned this to me : is the ridge doesn’t provide the coloured lighting you see in many pictures. $120 at Home Depot fixed that!
Beth · Married on 06/10/2018
Corki Roth and The Ridge Hotel staff created our dream wedding! We valued having our ceremony, reception and lodging all in one place.Sent on 06/26/2018
Kelly Vargas · Married on 05/18/2018
Could not have chosen a better venue
Choosing The Ridge for our wedding was perfect. Everything from the outdoor ceremony space, to the enormous ballroom, was more than I could have imagined! The bridal suite was large enough that myself, all 10 of my bridesmaids, my mom, and mother-in-law were all able to get ready together! Every email and phone call were returned in a very timely manner. The staff was so accommodating, and an absolute joy to work with. If we had to do it over again, we would choose The Ridge every time!Sent on 12/11/2018
Sherrie · Married on 05/06/2017
The Ridge was an excellent choice for us to have our wedding at. The staff was wonderful to work with and very accommodating, a shout out to Jourdan for all her help! The food was exceptional, we had so many people tell us how great the food was. The Ridge offers beautiful views of Lake Como, and theirs gardens and patios are gorgeous not just for your guest to enjoy but also for an awesome back drop for wedding pictures. I would highly recommend The Ridge for any wedding or other special event.Sent on 05/08/2017
Heather · Married on 06/17/2017
The outdoor pavilion was amazing for a summer wedding. Overall we loved being able to have everything at one location. Nice staff and great coordinators! :)Sent on 07/03/2017
Lindsey · Married on 05/20/2017
We had our wedding at The Ridge in May 2017 and we could not have loved it more. The Wedding Coordinator and the whole staff were great. The venue is beautiful and all of our guests said the food was some of the best they have had for a wedding! We would highly recommend The Ridge!Sent on 06/20/2017
Jennifer · Married on 07/21/2017
If I could rate just based on my second cooridnator I would definitely give her all 5 stars. If you can choose your coordinator I would say pick Tiffany Warren!Sent on 07/31/2017
My husband and I picked this location because we absolutely fell in love with the ceremony location. We went with our gut before even lookong at reviews, I then thought I should check them and I was terrified. They were horrible! I thought to myself that hopefully this wont happen to me, I was wrong. The first coordinator I had made empty promises, over charged me for things, and the reservations was a nightmare!
Fastward a few months before our big day I recieved an e-mail stating I would be working with a new coordinator, at first panic set in. After I met Tiffany and began e-mailing her I realized she was the best thing to happen to this place. Seriously amazing.
The wedding ended up being everything I could have imagined, it was absolutely perfect. All staff we're very friendly, helpful, and made it a point to make our bridal party feel special.
Tiffany Warren if you get to read this you are seriously fantastic, amazing at what you do, and I can't thank you enough for making my dream wedding come true!
Deanna · Married on 09/21/2018
I would NEVER recommend using The Ridge for lodging accommodations! From day one we had issues with reservations! They "lost" guest reservations, and my guests were in some cases charged DOUBLE! The reservation attendants told many of our guests that we did not have a block of rooms for our wedding night, but that we had a block for the night before (rehearsal night). Which was very untrue. I made countless phone calls and emails, and never one time did anybody from The Ridge management call me and speak with either, my husband or I, directly. Actually when I pressed management for answers, I was hung up on!!! 14 days after our wedding, our guests are STILL having issues with what they were charged for lodging! Unfortunately, after talking with other people who have used The Ridge we've found out that this is NOT an isolated incident! I have never dealt with such incompetence, and flat out poor customer service in my entire life! Take it from us, don't use them!Sent on 10/05/2018