The Rewind Hotel, Tapestry Collection by Hilton Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
31 Reviews
97% recommend it
Awards
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![Amanda]()
Amanda Sent on 04/11/2020Gina is a legend
To give some background with our situation, we have been together now for over 12 years. We wanted to have our wedding date on the actual anniversary of our first date, amongst other reasons, so we decided to plan a short notice wedding within 6 weeks. We thought we had the venue decided and quickly realized that venue didn’t have the space we needed to make it work, so we were on the scramble. And then we met our savior, an angel by the name of Gina Whitehead. She was an absolute blessing! From the first conversation we had with her, she was calming, organized and very knowledgeable! We called on a Sunday morning spoke with Gina and was able to come view the room that same day, at that time we locked in the room and were well on our way. Gina not only ended up being a great venue coordinator for us, who knew everything in and out, from top to bottom with the process, she was so good that she basically felt like our own personal wedding planner. She was able to work with all our vendors and take the stress off our plate. Once we picked who we were working with, we gave them Gina’s information and we didn’t need to worry about anything. Gina was perfect! She allowed us to do a walk-through to get fully comfortable with the layout and was patient with multiple changes by us. She was available to answer any and all of our questions, which we had plenty of. She would also answer very promptly with clear concise answers that were easy to understand. She made sure all parties and all vendors were always on the same page. Everything she told us she was going to do, she did, in fact she went above and beyond in multiple ways. Such as, helping with last minute guest additions, adding chairs and table settings. Coordinating the timing of the meal dealing with multiple wild guests, and making sure our Champagne and special glasses were ready and on time. The night of the event she was in absolute control of everything with the venue, the timing and planning of everything! She was also a tremendous resource to both the bride and groom the entire time! Since our wedding we have received wonderful feedback about the service and the menu. The food was amazing, the timing was perfect, the venue was large enough with plenty of space, the service was outstanding. At the end of everything Gina felt more like a close friend than our event coordinator. We were so lucky to have found Gina and the amazing services of Holiday Inn & Johnny’s Italian Steakhouse.
When we plan our next party or event for any reason, we will make sure to use Gina again and the wonderful facilities at the Holiday Inn & Johnny’s Italian Steakhouse.
Sincerely,
Josh & Amanda Shillak
P. S. We miss you Gina
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Paula R. Sent on 06/18/2019
Wedding venue
What a perfect place for a wedding! Everything was perfect from the event planner Gina, our server Jonathan and the entire staff at Johnny's Italian steak house.. The food was exactly as I had imagined....perfect!!! My favorite restaurant and hotel made my daughters wedding a memory she will never forget!!!The Rewind Hotel, Tapestry Collection by Hilton's reply:
Hi Paula! Thank you so much for celebrating with us. We loved the intimate ceremony & dinner for Hilary and Bryan. It was so romantic! Hope to see you again soon. Cheers! -
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![Shari]()
Shari D. Sent on 03/04/2019NYE to Remember
Can’t say enough about our experience! Gina and her staff were wonderful to work with. A great venue!! -
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Bob Sent on 05/07/2018There are so many things to account for and worry about with wedding planning. In our case it was the rehearsal dinner and, planning it in West Des Moines from the Chicago suburbs could have made it that much worse. Turns out, we didn’t have to worry about much at all! From the day we first visited the Holiday Inn facility to the actual event six months later, Gina Whitehead made us feel completely at ease about everything. She provided us all the details and then, without ever stopping with her positive and infectious personality, did it again when we lost them the first time. She went out of her way to accommodate our crazy ideas (we did an “At the Movies” theme) and found lots of ways to enhance our theme. Still, when you are five hours away, nervousness creeps in. When we arrived, she was ready for us and the plan was executed flawlessly. And while I’d like to give Gina all the credit, her staff was pretty darn impressive as well. The set-up, the service, and the tear down were a breeze thanks to her extended team. And, while our event consisted of just 40 people, I also witnessed Gina demonstrating the same quality service and attitude to a couple who was planning a much larger wedding reception in the ballroom. If you are looking for a great venue and an even better event planner to help take some of the stress away from your big event, I strongly recommend Gina Whitehead and her amazing team!
The Rewind Hotel, Tapestry Collection by Hilton's reply:
Hi Bob! Thank you so much for the kind words! We loved working with you to create the perfect rehearsal dinner to match Rachel & Kevin's personalities. Come back and see us again! -
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Lauren Sent on 03/13/2018Gina (special event coordinator) and her staff at Holiday Inn Jordan Creek were absolutely superb. From our very first interactions and meeting with her to tour the reception space, Gina was so friendly, approachable, accommodating, and offered such helpful advice with regard to other vendors we would need (i.e. we were unsure which companies to book for our flowers/decor and limo and she had some great local info). With all the details and last-minute changes that come with planning a wedding, Gina always handled our questions and changes with so much poise, professionalism, and reassurance. She and her staff were an incredible help with reception set-up and tear-down. Her staff even placed all of our flowers/decor items on a couple of tables at the entrance to the ballroom to make packing up the next morning a breeze - which gave us more quality time to spend with our families the day after. We opted to rent a private room for breakfast at Johnny's the next morning to say goodbye to family who were leaving that day, which depending on clean-up logistics isn't always feasible to do and we're so happy that it worked for us at Holiday Inn. To top things off, Gina and her staff left goodies in our bridal suite for us, including a bottle of champagne and a pair of Johnny's wine glasses. The food and drink at Johnny's was amazing, we can't tell you how many of our guests told us Johnny's was the best wedding meal they had ever had. From beginning to end, we truly loved our experience with Holiday Inn. We had absolutely no last-minute concerns approaching our wedding day, which allowed us to fully relax and take it all in :)
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Heidi Sent on 03/08/2018My husband and I absolutely loved working with Gina! She was very prompt in her responses and did anything to make me (the bride:)) happy! P
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