The Reeds at Shelter Haven Reviews

Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
35 reviews
96% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
35






+12
User photos

Weddingwire
4.8/5
35 reviews
Google
4.3/5
740 reviews
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Sheryl Sent on 02/20/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Reeds at Shelter Haven
The entire weekend was at The Reeds and we couldn't have been happier. Katie, our event organizer was outstanding. The servers were very cordial and helpful for the before dinner, wedding, after party and breakfast. We were thrilled and grateful for George, the valet; Matt, the banquet captain; and the main server, Lilly. The wedding was absolutely magical and the suites were lovely.The entire weekend was at The Reeds and we couldn't have been happier. Katie, our event organizer was outstanding. The servers were very cordial and helpful for the before dinner, wedding, after party and breakfast. We were thrilled and grateful for George, the valet; Matt, the banquet captain; and the main server, Lilly. The wedding was absolutely magical and the suites were lovely. -
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Chelsea Sent on 08/13/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Spring Wedding
We fell in love with The Reeds after one visit and knew that was where we wanted to get married. When COVID hit and we had to reschedule, Krista was more than helpful in the entire process. Once we got closer to our date we worked with Liz and she was beyond amazing. We had gorgeous weather on our wedding day and the ballroom was even more gorgeous once it was al set up and covered in our flowers. All of our guests were blown away by the water views and entire set up. Loved every minute of our day!We fell in love with The Reeds after one visit and knew that was where we wanted to get married. When COVID hit and we had to reschedule, Krista was more than helpful in the entire process. Once we got closer to our date we worked with Liz and she was beyond amazing. We had gorgeous weather on our wedding day and the ballroom was even more gorgeous once it was al set up and covered in our flowers. All of our guests were blown away by the water views and entire set up. Loved every minute of our day! -
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Graceann Sent on 05/31/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best "backup" plan of all time
The Reeds was not our original venue, but we could not be happier that we were forced to change locations. We also got so lucky that it was available on our date. We were originally supposed to get married in Philadelphia and expected a guest list of around 200-220. When it didn't seem like our wedding would happen as is and like we'd have a smaller count, we started to look for other options. The Reeds was truly meant to be for us. Guests were raving about the location all night and after the event and we just can't believe how well it worked out. Our day was so beautiful. The Reeds also was very accommodating going into the event in terms of our guest list. We decided to just invite everyone and to see where we net out and they were willing to make it work. We ended up with 145 people and 150 were allowed inside in NJ at the time. I will say that that number felt perfect for the space and that I don't think our original number would have been good there. We even had 4 tables outside on the veranda (to make people feel comfortable with COVID) and this was helpful in terms of space for the dance floor. They also had special touches for the weekend like champagne brought to our room and a chocolate cake for my Dad in his room (he wanted chocolate cake at the tasting and we decided on something else). We stayed in the Sky Suite which was amazing to get ready in and ended up having people in our room after the wedding with bars and such having COVID limitations. It was the best day of our lives and we are so glad that we were able to have it at The Reeds.
(Photos by Afrik Armando)The Reeds was not our original venue, but we could not be happier that we were forced to change locations. We also got so lucky that it was available on our date. We were originally supposed to get married in Philadelphia and expected a guest list of around 200-220. When it didn't seem like our wedding would happen as is and like we'd have a smaller count, we started to look for other options. The Reeds was truly meant to be for us. Guests were raving about the location all night and after the event and we just can't believe how well it worked out. Our day was so beautiful. The Reeds also was very accommodating going into the event in terms of our guest list. We decided to just invite everyone and to see where we net out and they were willing to make it work. We ended up with 145 people and 150 were allowed inside in NJ at the time. I will say that that number felt perfect for the space and that I don't think our original number would have been good there. We even had 4 tables outside on the veranda (to make people feel comfortable with COVID) and this was helpful in terms of space for the dance floor. They also had special touches for the weekend like champagne brought to our room and a chocolate cake for my Dad in his room (he wanted chocolate cake at the tasting and we decided on something else). We stayed in the Sky Suite which was amazing to get ready in and ended up having people in our room after the wedding with bars and such having COVID limitations. It was the best day of our lives and we are so glad that we were able to have it at The Reeds.
(Photos by Afrik Armando) -
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Alyssa Sent on 10/22/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Best Wedding Venue in South Jersey
I cannot say enough nice things about The Reeds. We had to reschedule our wedding due to COVID and with everything going on we were ready to go to city hall and just get married. Someone told us to reach out to The Reeds, and they saved the day. We planned our wedding in two short months and it turned out absolutely perfect. Leslie and Liz answered all of our questions and were super accomdating and understanding under all of the crazy guidelines, restrictions and pressure we were under. They had indoor, outdoor , small wedding, big wedding, every option you could imagine. The food was phenomenal, service was amazing and the venue is absolutely gorgeous. I believe everything happens for a reason and we were defintely meant to get married at The Reeds. Leslie, Liz and staff thank you for making our big day so perfect and special. We can't wait to go back.I cannot say enough nice things about The Reeds. We had to reschedule our wedding due to COVID and with everything going on we were ready to go to city hall and just get married. Someone told us to reach out to The Reeds, and they saved the day. We planned our wedding in two short months and it turned out absolutely perfect. Leslie and Liz answered all of our questions and were super accomdating and understanding under all of the crazy guidelines, restrictions and pressure we were under. They had indoor, outdoor , small wedding, big wedding, every option you could imagine. The food was phenomenal, service was amazing and the venue is absolutely gorgeous. I believe everything happens for a reason and we were defintely meant to get married at The Reeds. Leslie, Liz and staff thank you for making our big day so perfect and special. We can't wait to go back.The Reeds at Shelter Haven's reply:
Hi Alyssa, thank you so much for leaving us such a heartwarming review and giving feedback! We had an absolute blast working with you in making your wedding day perfect, and we are incredibly happy that are ecstatic about how everything turned out in spite of guidelines, restrictions, and the overall pressure of it all. We are proud of our team for making sure the food, service, and everything in between was top-notch and up to our usual high standards for you. This wedding was one for the books, and we truly look forward to welcoming you back to the Reeds any time! -
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Alyssa Sent on 10/12/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Most amazing, perfect venue
The Reeds is the most amazing venue!! From the staff, the food, to the gorgeous bay views- everything was perfect! Liz and Leslie were outstanding and very responsive. They worked with us in making sure our day was very special and perfect even during these difficult COVID times where everything is changing. We had our wedding under a tent on the bay front patio and it was beyond beautiful. Thank you for making my day everything we could have dreamed of! It was perfect!!The Reeds is the most amazing venue!! From the staff, the food, to the gorgeous bay views- everything was perfect! Liz and Leslie were outstanding and very responsive. They worked with us in making sure our day was very special and perfect even during these difficult COVID times where everything is changing. We had our wedding under a tent on the bay front patio and it was beyond beautiful. Thank you for making my day everything we could have dreamed of! It was perfect!! -
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Christina Sent on 03/02/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfection!
Do not hesitate for one second in booking The Reeds. We were married on 11/9/19 and our day was an absolute dream. I am an event planner by trade and to say I had very high expectations is a gross understatement. I could not have been more pleased with our wedding coordinator Liz. Every detail was executed perfectly. Liz had everything (and everyONE) handled. I didn't have to worry about a thing and could just enjoy my day. She anticipated our every need and was always a few feet away whenever we needed her. Our guests raved about the beauty of the venue but also the service and the delicious food (which is often hard to find in a banquet setting). Our guests loved the hotel accommodations and adored cute little Stone Harbor. We also booked the Crew Room at the Pizza Pub for our after-party which I'd highly recommend. If you're looking for a wedding venue that will exceed your (high) expectations, look no further than The Reeds.Do not hesitate for one second in booking The Reeds. We were married on 11/9/19 and our day was an absolute dream. I am an event planner by trade and to say I had very high expectations is a gross understatement. I could not have been more pleased with our wedding coordinator Liz. Every detail was executed perfectly. Liz had everything (and everyONE) handled. I didn't have to worry about a thing and could just enjoy my day. She anticipated our every need and was always a few feet away whenever we needed her. Our guests raved about the beauty of the venue but also the service and the delicious food (which is often hard to find in a banquet setting). Our guests loved the hotel accommodations and adored cute little Stone Harbor. We also booked the Crew Room at the Pizza Pub for our after-party which I'd highly recommend. If you're looking for a wedding venue that will exceed your (high) expectations, look no further than The Reeds.The Reeds at Shelter Haven's reply:
Christina, these photos! We're so happy to see that your incredible day was perfectly so captured. It was our honor and privilege to host your wedding at The Reeds and we hope to celebrate many anniversaries & special occasions with you as the years of wedded bliss fly-by. -
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Taryn Sent on 11/19/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
10.4.19 Wedding
My husband and I had a great experience with the Reeds. The day was so beautiful, the venue is gorgeous, the food and drinks were delicious and we had so much fun! Krista was so helpful with getting everything set up for us initially, and Liz was incredible as our Coordinator! She took care of everything - ALL of my many questions, she provided reassurance when needed and was truly amazing. She went above and beyond for us, from the planning process to the day of. She was really amazing and her and her team made our experience at the Reeds extra special.
My husband and I had a great experience with the Reeds. The day was so beautiful, the venue is gorgeous, the food and drinks were delicious and we had so much fun! Krista was so helpful with getting everything set up for us initially, and Liz was incredible as our Coordinator! She took care of everything - ALL of my many questions, she provided reassurance when needed and was truly amazing. She went above and beyond for us, from the planning process to the day of. She was really amazing and her and her team made our experience at the Reeds extra special.
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Meghan Sent on 11/10/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
awesome weekend
The Reeds….where do I begin? This venue is spectacular. Liz, Vanessa, Leah, Krista, and everyone else on the Reeds team was absolutely fantastic —professional in every way. My husband and I are big foodies, and chose the Reeds for exactly that reason. We instantly fell in love with the incredible food and the breathtaking bay views. From day 1, the team starts to lay out all of your details, pricing, timelines, and continues to guide you up to the big day. Liz was excellent with her communication, even answering emails in between events at the Reeds on weekends to help us get questions answered and details sorted out. The day of was unreal….we snuck into our reception early before cocktail hour, and that’s the moment you just take a deep breath realize the whole night is going to be perfect. And it was! I never felt stressed from 5pm through our after party in the Crew room.
We stayed in our complimentary room that night and were greeted with champagne, a blanket inscribed with our last initial, and a beautiful balcony. The rooms are spotless and gorgeous. Whatever you need, they will do their absolute best to accommodate you. We are so thankful we found the Reeds at Shelter Haven and will never forget our wedding weekend!!!The Reeds….where do I begin? This venue is spectacular. Liz, Vanessa, Leah, Krista, and everyone else on the Reeds team was absolutely fantastic —professional in every way. My husband and I are big foodies, and chose the Reeds for exactly that reason. We instantly fell in love with the incredible food and the breathtaking bay views. From day 1, the team starts to lay out all of your details, pricing, timelines, and continues to guide you up to the big day. Liz was excellent with her communication, even answering emails in between events at the Reeds on weekends to help us get questions answered and details sorted out. The day of was unreal….we snuck into our reception early before cocktail hour, and that’s the moment you just take a deep breath realize the whole night is going to be perfect. And it was! I never felt stressed from 5pm through our after party in the Crew room.
We stayed in our complimentary room that night and were greeted with champagne, a blanket inscribed with our last initial, and a beautiful balcony. The rooms are spotless and gorgeous. Whatever you need, they will do their absolute best to accommodate you. We are so thankful we found the Reeds at Shelter Haven and will never forget our wedding weekend!!! -
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Ashley Sent on 10/03/20194.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Perfect Day
Our wedding venue was everything we could have hoped for. The outdoor cocktail hour was perfect, the food was amazing and the guests LOVED the venue!Our wedding venue was everything we could have hoped for. The outdoor cocktail hour was perfect, the food was amazing and the guests LOVED the venue! -
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Jenell Sent on 06/19/20194.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Reeds and Vanessa were great!
The Reeds is such a magical venue for a wedding. The bay views, the outdoor space, the amazing food and the beachy-chic vibe is unparalleled on 7MI. We loved everything about this venue for the entirety of the wedding weekend.
We used the Crew Room for our rehearsal dinner (100 people). It was the perfect private space for both sizes of group and the views of the bay and sunset were gorgeous.
Saturday morning my bridal party used the Ready Room (first group in there!). My hair and makeup team loved the space – they had enough room to spread out their supplies and the natural light was perfect for the makeup. Their attention to detail throughout the day was great too – constant supply of Voss water, snacks, and champagne!
The ceremony itself luckily (thanks to the weather gods) took place on the back green… it was so unbelievably gorgeous! The rest of a night was a hit as well – being able to use the indoor and outdoor space all night was so amazing and we got a ton of compliments on the food as well. I would also like to mention that the Reeds team is very generous. They provide gorgeous chairs and linens plus outdoor heat lamps etc. – all free of charge. They are also very accommodating for substitutions in your contract, which I appreciated so much (i.e. we had champagne passed at the ceremony instead of being set at everyone’s place setting). These touches were so nice compared to what some of my other friends had dealt with at other venues.
Vanessa and her team made the experience even better. They know what they are doing in terms of event planning and were a joy to work with through the whole process. I literally didn’t need to worry about anything on the day of because they were on top of everything – coordinating vendor setup, being the liaison between the kitchen, DJ and photographers, everything. Vanessa even brought a platter of our appetizers up to our suite that we could eat in the 5 minutes following the ceremony – we loved it! They cake in our room + adorable gift at the end of the night were very nice touched as well. ☺ We loved our experience at the Reeds and cannot thank them enough for everything!The Reeds is such a magical venue for a wedding. The bay views, the outdoor space, the amazing food and the beachy-chic vibe is unparalleled on 7MI. We loved everything about this venue for the entirety of the wedding weekend.
We used the Crew Room for our rehearsal dinner (100 people). It was the perfect private space for both sizes of group and the views of the bay and sunset were gorgeous.
Saturday morning my bridal party used the Ready Room (first group in there!). My hair and makeup team loved the space – they had enough room to spread out their supplies and the natural light was perfect for the makeup. Their attention to detail throughout the day was great too – constant supply of Voss water, snacks, and champagne!
The ceremony itself luckily (thanks to the weather gods) took place on the back green… it was so unbelievably gorgeous! The rest of a night was a hit as well – being able to use the indoor and outdoor space all night was so amazing and we got a ton of compliments on the food as well. I would also like to mention that the Reeds team is very generous. They provide gorgeous chairs and linens plus outdoor heat lamps etc. – all free of charge. They are also very accommodating for substitutions in your contract, which I appreciated so much (i.e. we had champagne passed at the ceremony instead of being set at everyone’s place setting). These touches were so nice compared to what some of my other friends had dealt with at other venues.
Vanessa and her team made the experience even better. They know what they are doing in terms of event planning and were a joy to work with through the whole process. I literally didn’t need to worry about anything on the day of because they were on top of everything – coordinating vendor setup, being the liaison between the kitchen, DJ and photographers, everything. Vanessa even brought a platter of our appetizers up to our suite that we could eat in the 5 minutes following the ceremony – we loved it! They cake in our room + adorable gift at the end of the night were very nice touched as well. ☺ We loved our experience at the Reeds and cannot thank them enough for everything!-
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+4 photos
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Quality of service
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Heather Sent on 07/04/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
There are not enough words to describe how amazing our wedding was at The Reeds. It was everything we could have imagined and more! We were a little concerned at first with how strict the pricing was but it was all worth it and Krista worked with us to accommodate our budget in different ways. Vanessa knew exactly what she was doing and made the day go by seamlessly! She was always quick to reply to emails and made it super easy to plan everything. It was set to rain most of the wedding day but Leslie and Vanessa worked with us to try and make sure we could still be outside. Luckily, we just missed the rain!
All of my guests raved about the food, especially the raw bar. The staff was quick to help and replenish everything. There was also a really nice touch at the end of the night with food in our room, slices of cake, and a beautiful Monogrammed blanket.
We could not have asked for a more magical day at The Reeds!There are not enough words to describe how amazing our wedding was at The Reeds. It was everything we could have imagined and more! We were a little concerned at first with how strict the pricing was but it was all worth it and Krista worked with us to accommodate our budget in different ways. Vanessa knew exactly what she was doing and made the day go by seamlessly! She was always quick to reply to emails and made it super easy to plan everything. It was set to rain most of the wedding day but Leslie and Vanessa worked with us to try and make sure we could still be outside. Luckily, we just missed the rain!
All of my guests raved about the food, especially the raw bar. The staff was quick to help and replenish everything. There was also a really nice touch at the end of the night with food in our room, slices of cake, and a beautiful Monogrammed blanket.
We could not have asked for a more magical day at The Reeds! -
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Shannon Sent on 06/20/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Reeds was everything I ever imagined my wedding to be and more! It was the perfect venue that I have dreamed about for my entire life. From day 1 when we first met Krista at The Reeds, we knew this is exactly where we wanted to get married. The entire team at The Reeds including Leslie and Vanessa were so fantastic throughout the entire wedding planning process. Vanessa was always available to answer any of my questions and provide us with any advice and guidance that we needed. She went above and beyond to make sure our wedding day ran so smoothly and was perfect! I received so many compliments from our guests not only about how beautiful the venue was, but also about how amazing the service was, how delicious the food tasted and how friendly the staff treated everybody! At the end of the evening the staff was kind enough to box up all of our gifts and decorations and bring them up to our room. We even had a slice of our wedding cake and the most adorable wedding gift from them sitting on our bed! Our entire wedding day was perfect from start to finish and I truly believe it was because of the kindness, generosity, and professionalism from Vanessa and the rest of the team at The Reeds. I cannot recommend this venue enough if you want a perfect and beautiful wedding day!!The Reeds was everything I ever imagined my wedding to be and more! It was the perfect venue that I have dreamed about for my entire life. From day 1 when we first met Krista at The Reeds, we knew this is exactly where we wanted to get married. The entire team at The Reeds including Leslie and Vanessa were so fantastic throughout the entire wedding planning process. Vanessa was always available to answer any of my questions and provide us with any advice and guidance that we needed. She went above and beyond to make sure our wedding day ran so smoothly and was perfect! I received so many compliments from our guests not only about how beautiful the venue was, but also about how amazing the service was, how delicious the food tasted and how friendly the staff treated everybody! At the end of the evening the staff was kind enough to box up all of our gifts and decorations and bring them up to our room. We even had a slice of our wedding cake and the most adorable wedding gift from them sitting on our bed! Our entire wedding day was perfect from start to finish and I truly believe it was because of the kindness, generosity, and professionalism from Vanessa and the rest of the team at The Reeds. I cannot recommend this venue enough if you want a perfect and beautiful wedding day!! -
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Jessica Sent on 04/16/20184.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
The venue was absolutely beautiful. Everything turned out absolutely amazing the day of our wedding. Vanessa and the team were such a pleasure to work with from start to finish. I would highly recommend this venue, it's absolutely stunning. And the team makes you feel at home and comfortable. We will surely be back for Visits from time to time :)The venue was absolutely beautiful. Everything turned out absolutely amazing the day of our wedding. Vanessa and the team were such a pleasure to work with from start to finish. I would highly recommend this venue, it's absolutely stunning. And the team makes you feel at home and comfortable. We will surely be back for Visits from time to time :) -
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Kenza Sent on 01/12/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
No words can describe how outstanding my experience with The Reeds was. Everything was perfect, from the beginning to the end, and I could not have dreamt of a more beautiful wedding.
I really wanted an original venue for my big day and I knew I found the ONE the second I saw it. I completely fell in love with the place and the waterview blew my mind. Elegant. Luxurious. Breathtaking. I am so happy with my choice, especially when I see our wedding pictures : they are unique and magical; and it's all thank to the venue.
Krista and Vanessa were a true pleasure to work with. They were very responsive, very helpful and very flexible. I was planning the wedding from France and they did their best to make this experience as easy as possible for me. Due to special circumstances, we had to change many things at the last minute and I really appreciated how quickly they agreed to do it and how they handled it.
On the wedding day, Vanessa was here all day long and made sure everything was exactly as I pictured. She really took care of everything and I could not thank her enough for her amazing work. I knew that everything was under control and that I should not worry about anything and just enjoy my day. The decoration items were placed exactly the way I asked and then, at the end of the wedding, they were packed along with the cake and put in our room (with a surprise!).
Last but not least, the food and the cocktails were AMAZING. Everything was delicious, from the cocktail hour to the dessert.
I truly think that the price of the package is VERY reasonable for all you get and I could not recommend it enough!No words can describe how outstanding my experience with The Reeds was. Everything was perfect, from the beginning to the end, and I could not have dreamt of a more beautiful wedding.
I really wanted an original venue for my big day and I knew I found the ONE the second I saw it. I completely fell in love with the place and the waterview blew my mind. Elegant. Luxurious. Breathtaking. I am so happy with my choice, especially when I see our wedding pictures : they are unique and magical; and it's all thank to the venue.
Krista and Vanessa were a true pleasure to work with. They were very responsive, very helpful and very flexible. I was planning the wedding from France and they did their best to make this experience as easy as possible for me. Due to special circumstances, we had to change many things at the last minute and I really appreciated how quickly they agreed to do it and how they handled it.
On the wedding day, Vanessa was here all day long and made sure everything was exactly as I pictured. She really took care of everything and I could not thank her enough for her amazing work. I knew that everything was under control and that I should not worry about anything and just enjoy my day. The decoration items were placed exactly the way I asked and then, at the end of the wedding, they were packed along with the cake and put in our room (with a surprise!).
Last but not least, the food and the cocktails were AMAZING. Everything was delicious, from the cocktail hour to the dessert.
I truly think that the price of the package is VERY reasonable for all you get and I could not recommend it enough! -
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Lauren Sent on 07/10/20174.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
We cannot thank The Reeds enough for making our wedding day the best day of our lives. Leslie and Payton were fantastic! Leslie, the event coordinator, has a calm organized personality where throughout the entire planning process and wedding day I knew everything was going to be taken care of and be alright. We really have these two ladies to thank for a seamless day.
We had both our wedding reception and rehearsal dinner at The Reeds. The food was fantastic and our guests are still raving about it. The atmosphere and service was really what made the night. Our families and friends had the opportunity to watch two beautiful sunsets two nights in a row. The bartenders and servers were friendly and upbeat. We could not have asked for a better place to have our wedding!
Our wedding ceremony was on 97th Street beach, just a few blocks down from The Reeds. The Reeds was able to create a scene on the beach that we will never forget. Just over the sand dunes, the beautiful white chairs lined the beach and an amazing driftwood arbor from Coventry Crossing Florist in Stone Harbor created a picture perfect beach wedding scene. The ceremony was intimate, but also had residents of the town watching from their beach chairs and balconies. The residents were so thoughtful and supportive throughout the entire ceremony, moving out of the way for pictures and cheering us on. It was our favorite part of the day.
We would recommend The Reeds to anyone wanting to have a elegant and bay viewesque event. It is a place that you and your guests will fall in love with and will never want to leave.
We cannot thank The Reeds enough for making our wedding day the best day of our lives. Leslie and Payton were fantastic! Leslie, the event coordinator, has a calm organized personality where throughout the entire planning process and wedding day I knew everything was going to be taken care of and be alright. We really have these two ladies to thank for a seamless day.
We had both our wedding reception and rehearsal dinner at The Reeds. The food was fantastic and our guests are still raving about it. The atmosphere and service was really what made the night. Our families and friends had the opportunity to watch two beautiful sunsets two nights in a row. The bartenders and servers were friendly and upbeat. We could not have asked for a better place to have our wedding!
Our wedding ceremony was on 97th Street beach, just a few blocks down from The Reeds. The Reeds was able to create a scene on the beach that we will never forget. Just over the sand dunes, the beautiful white chairs lined the beach and an amazing driftwood arbor from Coventry Crossing Florist in Stone Harbor created a picture perfect beach wedding scene. The ceremony was intimate, but also had residents of the town watching from their beach chairs and balconies. The residents were so thoughtful and supportive throughout the entire ceremony, moving out of the way for pictures and cheering us on. It was our favorite part of the day.
We would recommend The Reeds to anyone wanting to have a elegant and bay viewesque event. It is a place that you and your guests will fall in love with and will never want to leave.
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Justine Sent on 06/12/20173.1 out of 5 rating
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Quality of service 2 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 3 out of 5 rating
Recently had a wonderful wedding at The Reeds. However, something happened that dampened the whole experience with the team there. Following my off-site ceremony, I returned to my room to find several cards and cash missing. Someone had clearly been in the room while we were away. It was cleaned, my husband’s luggage was now in the room and boxes with wedding decorations had been returned. I'm not accusing anyone of stealing. I would like to believe that this wouldn't happen on my wedding day. I also understand that these items could have been thrown out by mistake. However, I was, and still am, dissatisfied with the response from the entire wedding team. The morning after our wedding, I notified the front desk of the issue. They told me to contact our wedding coordinator, which I did that afternoon. I received one email the following week, and other than that, there was little to no follow up. The responses also came across as accusatory and as if it were our fault the items went missing. It also seemed that because our wedding was over, we were no longer a priority. I was also told only one person used a key to enter my room during our ceremony, which we would later find out was not true. It took an email to the General Manager to finally get some attention on the situation, but all we got was an apology. I was told they were changing their policies on how to handle a similar situation should it occur again. In my opinion, their apology simply was not enough. This was not an inexpensive wedding and I was promised complete satisfaction and attention. I do not know if this should deter you from having your event at The Reeds. Honestly, everything else was great, from the food, service, and responsiveness of the team leading up to our special day. It is very possible that this is one of those one-off horrible hotel experiences that unfortunately happened to me on my wedding day. However, it is something I want to make the next bride aware of.Recently had a wonderful wedding at The Reeds. However, something happened that dampened the whole experience with the team there. Following my off-site ceremony, I returned to my room to find several cards and cash missing. Someone had clearly been in the room while we were away. It was cleaned, my husband’s luggage was now in the room and boxes with wedding decorations had been returned. I'm not accusing anyone of stealing. I would like to believe that this wouldn't happen on my wedding day. I also understand that these items could have been thrown out by mistake. However, I was, and still am, dissatisfied with the response from the entire wedding team. The morning after our wedding, I notified the front desk of the issue. They told me to contact our wedding coordinator, which I did that afternoon. I received one email the following week, and other than that, there was little to no follow up. The responses also came across as accusatory and as if it were our fault the items went missing. It also seemed that because our wedding was over, we were no longer a priority. I was also told only one person used a key to enter my room during our ceremony, which we would later find out was not true. It took an email to the General Manager to finally get some attention on the situation, but all we got was an apology. I was told they were changing their policies on how to handle a similar situation should it occur again. In my opinion, their apology simply was not enough. This was not an inexpensive wedding and I was promised complete satisfaction and attention. I do not know if this should deter you from having your event at The Reeds. Honestly, everything else was great, from the food, service, and responsiveness of the team leading up to our special day. It is very possible that this is one of those one-off horrible hotel experiences that unfortunately happened to me on my wedding day. However, it is something I want to make the next bride aware of. -
Quality of service
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Christie Sent on 05/17/20174.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
The Reeds was such a beautiful venue, my husband and I fell in love with it the first moment we saw it. We were looking for a venue with both indoor/outdoor options, and the Reeds has it! We were originally planning on a destination wedding but once we realized that wasn't going to work out, we found the Reeds and still got the destination wedding feel with the local convenience. It was also great because if you were doing an outdoor ceremony/cocktail hour, you could decide up to noon that day what you wanted to do in the event of inclement weather. It did end up raining on our wedding day so we had to move the ceremony inside but it was still beautiful, and quite intimate, which I liked. Leslie and the team were so flexible and easy to work with!
For us, the best part about the Reeds was the many photo ops it offered. The back drop of the bay and the beach just two blocks away made for gorgeous photos (and it was personally my favorite part of the day!) I would definitely recommend the Reeds to anyone who is looking for a relaxed, yet beautiful vibe!The Reeds was such a beautiful venue, my husband and I fell in love with it the first moment we saw it. We were looking for a venue with both indoor/outdoor options, and the Reeds has it! We were originally planning on a destination wedding but once we realized that wasn't going to work out, we found the Reeds and still got the destination wedding feel with the local convenience. It was also great because if you were doing an outdoor ceremony/cocktail hour, you could decide up to noon that day what you wanted to do in the event of inclement weather. It did end up raining on our wedding day so we had to move the ceremony inside but it was still beautiful, and quite intimate, which I liked. Leslie and the team were so flexible and easy to work with!
For us, the best part about the Reeds was the many photo ops it offered. The back drop of the bay and the beach just two blocks away made for gorgeous photos (and it was personally my favorite part of the day!) I would definitely recommend the Reeds to anyone who is looking for a relaxed, yet beautiful vibe! -
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Allie Sent on 01/19/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
When me and my husband got engaged we knew we wanted to get married at The Reeds. It was in a location we wanted, had beautiful views of the water, had a more modern feel than many ballrooms and was a little different than a typical ballroom but still elegant which is exactly what we wanted. After having lunch there and seeing that the food was also amazing we booked it. We got married in December and even though it wasn't summer it was still the perfect location. And they had the fire pits set up outside with blankets that a lot of our guest actually took advantage of hanging out out there. The sales and event planners worked very closely with us to make sure we were getting everything we wanted, answer questions, and make sure we met any deadlines. They also gave us a list of vendors they recommended which was helpful and from that list I used the DJ(who also did lighting and photo booth) and transportation- both of which were great.
When the wedding day came the staff at the Reeds was extremely accommodating and went above and beyond to meet our needs. They made sure everything went smoothly and this relieved me of so much stress. They took care of EVERYTHING.
They along with my florist set up the rooms beautifully (we also did our ceremony at the reeds) and it was exactly what I imagined. The food was so good and my guests are still talking about it. They also give you and your groom a bridal suite to stay in and it is beautiful!!!! Picking the Reeds was the best decision we made!When me and my husband got engaged we knew we wanted to get married at The Reeds. It was in a location we wanted, had beautiful views of the water, had a more modern feel than many ballrooms and was a little different than a typical ballroom but still elegant which is exactly what we wanted. After having lunch there and seeing that the food was also amazing we booked it. We got married in December and even though it wasn't summer it was still the perfect location. And they had the fire pits set up outside with blankets that a lot of our guest actually took advantage of hanging out out there. The sales and event planners worked very closely with us to make sure we were getting everything we wanted, answer questions, and make sure we met any deadlines. They also gave us a list of vendors they recommended which was helpful and from that list I used the DJ(who also did lighting and photo booth) and transportation- both of which were great.
When the wedding day came the staff at the Reeds was extremely accommodating and went above and beyond to meet our needs. They made sure everything went smoothly and this relieved me of so much stress. They took care of EVERYTHING.
They along with my florist set up the rooms beautifully (we also did our ceremony at the reeds) and it was exactly what I imagined. The food was so good and my guests are still talking about it. They also give you and your groom a bridal suite to stay in and it is beautiful!!!! Picking the Reeds was the best decision we made! -
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Kimberly Sent on 01/08/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got married at the Reeds in December 2016, and I can't even begin to describe how amazingly beautiful it was! The staff, from the hotel front desk, to the waitstaff, to Leslie our event coordinator, were more than accommodating. They truly made the weekend over-the-top special. In terms of our ceremony and reception, Leslie could not have been more on point. I gave her a very brief description of what I had in mind for the room, and she created EXACTLY what I had envisioned. The room was absolutely gorgeous! Her talent is beyond compare. During the planning process, she was available whenever I needed her, and she was so easy-going that I really had nothing to stress over! The Reeds thought of everything I needed! I would recommend The Reeds to anyone looking for an elegant modern beach wedding - even in the winter!We got married at the Reeds in December 2016, and I can't even begin to describe how amazingly beautiful it was! The staff, from the hotel front desk, to the waitstaff, to Leslie our event coordinator, were more than accommodating. They truly made the weekend over-the-top special. In terms of our ceremony and reception, Leslie could not have been more on point. I gave her a very brief description of what I had in mind for the room, and she created EXACTLY what I had envisioned. The room was absolutely gorgeous! Her talent is beyond compare. During the planning process, she was available whenever I needed her, and she was so easy-going that I really had nothing to stress over! The Reeds thought of everything I needed! I would recommend The Reeds to anyone looking for an elegant modern beach wedding - even in the winter! -
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Alissa Sent on 09/25/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got married at The Reeds on 9/9/16, and it truly was the best day of our lives. From starting the planning process with Krista, to then working with Leslie and having her there the night of, everyone and everything was perfect. Leslie was always prompt returning emails and calls. She made sure every detail was in place. if we forgot something, Leslie already had it figured out. The night of, Leslie was there assuring everything went smoothly, and it did. All our guests raved ( things we already knew) about how beautiful the venue was and how amazing the food was. I would highly recommend The Reeds to anyone getting married.We got married at The Reeds on 9/9/16, and it truly was the best day of our lives. From starting the planning process with Krista, to then working with Leslie and having her there the night of, everyone and everything was perfect. Leslie was always prompt returning emails and calls. She made sure every detail was in place. if we forgot something, Leslie already had it figured out. The night of, Leslie was there assuring everything went smoothly, and it did. All our guests raved ( things we already knew) about how beautiful the venue was and how amazing the food was. I would highly recommend The Reeds to anyone getting married. -
Quality of service
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Kensi Sent on 09/18/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We can't say enough wonderful things about Leslie and The Reeds events team. From the day we booked to the end of our wedding night, we had the most wonderful experience working with Leslie and her team. She quickly answered my questions leading up to the wedding, and even calmed me down after a few last minute cancellations! The day of was perfect. Leslie and Rachel were there for anything we needed at any time! Besides coordinating the ceremony, guests, set-up, and clean-up....my groom and I were so overwhelmed to come back to our room with a piece of our wedding cake on each nightstand, a beautiful personalized embroidered blanket, and all of our wedding decor perfectly packed up and placed in our room. It was truly the best day of our lives at the best venue with the best team. Thank you!We can't say enough wonderful things about Leslie and The Reeds events team. From the day we booked to the end of our wedding night, we had the most wonderful experience working with Leslie and her team. She quickly answered my questions leading up to the wedding, and even calmed me down after a few last minute cancellations! The day of was perfect. Leslie and Rachel were there for anything we needed at any time! Besides coordinating the ceremony, guests, set-up, and clean-up....my groom and I were so overwhelmed to come back to our room with a piece of our wedding cake on each nightstand, a beautiful personalized embroidered blanket, and all of our wedding decor perfectly packed up and placed in our room. It was truly the best day of our lives at the best venue with the best team. Thank you! -
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Nic Sent on 08/16/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wow! Where to begin! From the moment we entered The Reeds, we knew it would be hard to leave without it as our venue. The views, ballroom, food, and staff were top notch! Krista, Leslie, and the entire team were friendly, courteous, professional, and flexible. They fulfilled any and all special requests to make our dreams a reality... including providing towels to guests that arrived after walking from church in over 2 feet of rain (after a surprise torrential downpour)! The entire weekend was filled with personalized touches and amenities that exceeded our expectations. Our friends and family still cannot stop talking about our wedding, and we just can't wait to return! Thank you for the perfect day!Wow! Where to begin! From the moment we entered The Reeds, we knew it would be hard to leave without it as our venue. The views, ballroom, food, and staff were top notch! Krista, Leslie, and the entire team were friendly, courteous, professional, and flexible. They fulfilled any and all special requests to make our dreams a reality... including providing towels to guests that arrived after walking from church in over 2 feet of rain (after a surprise torrential downpour)! The entire weekend was filled with personalized touches and amenities that exceeded our expectations. Our friends and family still cannot stop talking about our wedding, and we just can't wait to return! Thank you for the perfect day! -
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Susan Sent on 06/28/20164.2 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
The Reeds is a beautiful place for a beach wedding, great mix of sophistication and loosen-your-tie fun. The cocktail hour is held on the deck sitting on the bay, and what a view! I found the room that is attached to the deck, where dinner and dancing takes place, a bit sterile, but with minor enhancements was very pretty. Service was attentive and food was very good. The chocolate peanut butter cake in particular! Guests raved.The Reeds is a beautiful place for a beach wedding, great mix of sophistication and loosen-your-tie fun. The cocktail hour is held on the deck sitting on the bay, and what a view! I found the room that is attached to the deck, where dinner and dancing takes place, a bit sterile, but with minor enhancements was very pretty. Service was attentive and food was very good. The chocolate peanut butter cake in particular! Guests raved. -
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Hayley Sent on 06/21/20164.4 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 3.5 out of 5 rating
This is a beautiful venue for a wedding. Backs up
to the bay, however, due to the hotel atmosphere the borough makes the band stop playing at 10pm sharp. They listened to our suggestions and took them into consideration such as where
to place the band and where to place the sweetheart table. They made sure we had everything we needed on our wedding day and we used their baker who
Made a beautifully
Delicious cake.This is a beautiful venue for a wedding. Backs up
to the bay, however, due to the hotel atmosphere the borough makes the band stop playing at 10pm sharp. They listened to our suggestions and took them into consideration such as where
to place the band and where to place the sweetheart table. They made sure we had everything we needed on our wedding day and we used their baker who
Made a beautifully
Delicious cake. -
Quality of service
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Jen Sent on 01/14/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got married on 11/13/15 and what an amazing day it was!! We got engaged at The Reeds in May 2015 and decided to get married there shortly there after. It was the best choice we made! Both Leslie and Krista helped to make our wedding a complete success! Working with both of them was amazing! They were both so accommodating and were always there to help! We knew we were in good hands with Leslie on our wedding day and she ensured that everything went smoothly! The entire day was flawless! The Reeds far exceeded our expectations! The attention to detail was outstanding! The staff was amazing and extremely accommodating! I could go on and on! There were so many little touches that blew us away! We could not have asked for anything more!! Additionally our guests had only positive comments!! Even though the rooms were slightly pricey, everyone felt as if it was definitely worth the cost. The food was fantastic as well!
We are so happy that we chose the Reeds!! From our engagement to our wedding day!
We cannot thank the entire staff enough!!We got married on 11/13/15 and what an amazing day it was!! We got engaged at The Reeds in May 2015 and decided to get married there shortly there after. It was the best choice we made! Both Leslie and Krista helped to make our wedding a complete success! Working with both of them was amazing! They were both so accommodating and were always there to help! We knew we were in good hands with Leslie on our wedding day and she ensured that everything went smoothly! The entire day was flawless! The Reeds far exceeded our expectations! The attention to detail was outstanding! The staff was amazing and extremely accommodating! I could go on and on! There were so many little touches that blew us away! We could not have asked for anything more!! Additionally our guests had only positive comments!! Even though the rooms were slightly pricey, everyone felt as if it was definitely worth the cost. The food was fantastic as well!
We are so happy that we chose the Reeds!! From our engagement to our wedding day!
We cannot thank the entire staff enough!! -
Quality of service
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