The Prop Shop Party Rentals Reviews
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4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
36 Reviews
85% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.3 out of 5 rating
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Jacquelyn M. Sent on 10/15/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great to work with
We used the Prop Shop for all of our wedding rentals. KJ was great to work with and made sure that we had everything we needed for our special day to be perfect. It ended up raining alllll day so the big tent and side walls were great to have. We actually got married under the tent on the dance floor due to the rain and the lights inside the tent made everything so romantic. The dance floor was a hit and everybody was busting some moves on it and some point during the night!We used the Prop Shop for all of our wedding rentals. KJ was great to work with and made sure that we had everything we needed for our special day to be perfect. It ended up raining alllll day so the big tent and side walls were great to have. We actually got married under the tent on the dance floor due to the rain and the lights inside the tent made everything so romantic. The dance floor was a hit and everybody was busting some moves on it and some point during the night! -
Quality of service
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Shannon I. Sent on 04/16/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely wonderful!
Nicole was AMAZING! She was so responsive and helped us through everything we needed. We originally had a guest count of 110 and we placed our order for tables, chairs, and the tent and made our deposit. When our final numbers dropped to 65 she was able to rework the order by reducing everything, including the tent. Nicole was always available either by phone or email.
Our dance floor was delivered the morning of our wedding with no issues and everything looked perfect! The tent, tables, and chairs were brought 2 days before the wedding which gave us plenty of time to set it all up. The cathedral walls were gorgeous and let in so much natural light for our daytime wedding.
There was a guideline from the venue that The Prop Shop didn't know about and they worked with us because of this.
We were so happy to have worked with Nicole and The Prop Shop, highly, highly recommend.Nicole was AMAZING! She was so responsive and helped us through everything we needed. We originally had a guest count of 110 and we placed our order for tables, chairs, and the tent and made our deposit. When our final numbers dropped to 65 she was able to rework the order by reducing everything, including the tent. Nicole was always available either by phone or email.
Our dance floor was delivered the morning of our wedding with no issues and everything looked perfect! The tent, tables, and chairs were brought 2 days before the wedding which gave us plenty of time to set it all up. The cathedral walls were gorgeous and let in so much natural light for our daytime wedding.
There was a guideline from the venue that The Prop Shop didn't know about and they worked with us because of this.
We were so happy to have worked with Nicole and The Prop Shop, highly, highly recommend. -
Quality of service
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Leslie Sent on 06/20/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nicole and Holly were a pleasure to work with. I was pleased with rentals of tent, chairs, tables and linens. Set up was done as promised and no issues working with this company. Highly recommend!Nicole and Holly were a pleasure to work with. I was pleased with rentals of tent, chairs, tables and linens. Set up was done as promised and no issues working with this company. Highly recommend! -
Quality of service
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Kirtana Sent on 10/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Prop Shop Party Rentals were a great vendor for our wedding at the New Kent Winery. Their staff was very friendly and helped us hand select our rentals so that our wedding reception looked exactly how we wanted. Their pricing is very reasonable, which was great for our strict budget. Finally, their coordination with our Catering company for set up of the rentals in the wedding reception tent was fantastic and beyond what we expected. Thank you for all your hard work!The Prop Shop Party Rentals were a great vendor for our wedding at the New Kent Winery. Their staff was very friendly and helped us hand select our rentals so that our wedding reception looked exactly how we wanted. Their pricing is very reasonable, which was great for our strict budget. Finally, their coordination with our Catering company for set up of the rentals in the wedding reception tent was fantastic and beyond what we expected. Thank you for all your hard work! -
Quality of service
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User2295269 Sent on 09/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding planner booked all of my rentals, so my contact with the Prop Shop was very limited. But everything was perfect! No errors, prompt delivery, everything was great!My wedding planner booked all of my rentals, so my contact with the Prop Shop was very limited. But everything was perfect! No errors, prompt delivery, everything was great! -
Quality of service
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Allie Sent on 08/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chardonney helped us to set up the perfect wedding! Everything was exactly what we wanted and she was able to work within our budget to make the wedding look absolutely beautiful!Chardonney helped us to set up the perfect wedding! Everything was exactly what we wanted and she was able to work within our budget to make the wedding look absolutely beautiful! -
Quality of service
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User2296946 Sent on 09/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The lady who worked with us was professional and expierienced! You could tell she knew what she was doing and gave us helpful tips on other aspects of our wedding too. She sold us on our rental and made us feel at ease about matching colors and styles with stuff we already had. Wonderful job! Will recommend 100%The lady who worked with us was professional and expierienced! You could tell she knew what she was doing and gave us helpful tips on other aspects of our wedding too. She sold us on our rental and made us feel at ease about matching colors and styles with stuff we already had. Wonderful job! Will recommend 100% -
Quality of service
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Tim Sent on 09/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is the second year running we have used the Prop Shop for our annual family gathering. They supplied a large tent, tables, chairs, and tablecloths. Everything was set up and removed on time as planned. The quality of the chairs was superior to most event rentals. The set up and take down teams were friendly and respectful of our property. Very pleased with this company and their employees. The planner, Chardonney, was very helpful in filling our needs and following up to ensure everything went well. Will continue to use this company for our annual party and other needs as they come up.This is the second year running we have used the Prop Shop for our annual family gathering. They supplied a large tent, tables, chairs, and tablecloths. Everything was set up and removed on time as planned. The quality of the chairs was superior to most event rentals. The set up and take down teams were friendly and respectful of our property. Very pleased with this company and their employees. The planner, Chardonney, was very helpful in filling our needs and following up to ensure everything went well. Will continue to use this company for our annual party and other needs as they come up. -
Quality of service
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Emily Sent on 06/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so glad that we chose to work with The Prop Shop for our wedding reception rentals. The final outcome was absolutely beautiful, and exactly what we had envisioned (thanks to their huge selection of rentals!). The Prop Shop team was always responsive, and was able to work closely with our caterer and venue staff leading up to our reception. Not only were there no hiccups, but The Prop Shop was actually able to work with our venue to negotiate different delivery/pickup times and save us some money. I was so impressed that they went above and beyond to make that happen. I would recommend The Prop Shop without any reservation!I am so glad that we chose to work with The Prop Shop for our wedding reception rentals. The final outcome was absolutely beautiful, and exactly what we had envisioned (thanks to their huge selection of rentals!). The Prop Shop team was always responsive, and was able to work closely with our caterer and venue staff leading up to our reception. Not only were there no hiccups, but The Prop Shop was actually able to work with our venue to negotiate different delivery/pickup times and save us some money. I was so impressed that they went above and beyond to make that happen. I would recommend The Prop Shop without any reservation! -
Quality of service
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Katie Sent on 06/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Prop Shop was excellent! They handled everything (tent,chairs, tables, linens, lights, fans) and I could not have asked for better quality. I probably changed my mind three times and the staff was so flexible and attentive.The Prop Shop was excellent! They handled everything (tent,chairs, tables, linens, lights, fans) and I could not have asked for better quality. I probably changed my mind three times and the staff was so flexible and attentive. -
Quality of service
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Melanie Sent on 06/24/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone was fantastic and very helpful.
Everyone was fantastic and very helpful.
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Quality of service
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User2182436 Sent on 06/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Party prop was very professional and delivered everything that was ordered with no problems.Party prop was very professional and delivered everything that was ordered with no problems. -
Quality of service
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Lindsay Sent on 06/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Erica was great to work with. She was very patient in reworking quotes and getting us just what we wanted. She took care of all the delivery and pick up details. We were very pleased with the service and products we got from The Prop Shop.Erica was great to work with. She was very patient in reworking quotes and getting us just what we wanted. She took care of all the delivery and pick up details. We were very pleased with the service and products we got from The Prop Shop. -
Quality of service
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Elizabeth Sent on 08/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented glassware, dinnerware, silverware and napkins. Everything was spotless and in "like-new" condition.We rented glassware, dinnerware, silverware and napkins. Everything was spotless and in "like-new" condition. -
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Deborah Sent on 05/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The only "bad" thing I have to say is the tents were not clean.We had aints all over both of them.
Everything else was great! And a big Thank you to Ashley!!The only "bad" thing I have to say is the tents were not clean.We had aints all over both of them.
Everything else was great! And a big Thank you to Ashley!! -
Quality of service
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Ashley Sent on 05/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved the staff and how helpful they were with making my day go smoothWe loved the staff and how helpful they were with making my day go smooth -
Quality of service
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Casey Sent on 04/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very helpful and flexible, were quick to answer my questions and work with me.Very helpful and flexible, were quick to answer my questions and work with me. -
Quality of service
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Suzanne Sent on 11/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Prop Shop was recommended to me by my caterer, White House Catering. White House and The Prop Shop worked together to make sure that everything was delivered at the appropriate time and we had everything we needed. I did not live in Richmond while planning my wedding and Chardonney was always quick to return my phone calls and help place my order via phone. She also worked closely with my sister in picking out exactly what we needed to match our theme and overall look for our wedding. I would use them again for any event in the future.The Prop Shop was recommended to me by my caterer, White House Catering. White House and The Prop Shop worked together to make sure that everything was delivered at the appropriate time and we had everything we needed. I did not live in Richmond while planning my wedding and Chardonney was always quick to return my phone calls and help place my order via phone. She also worked closely with my sister in picking out exactly what we needed to match our theme and overall look for our wedding. I would use them again for any event in the future. -
Quality of service
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Lisa Sent on 08/11/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Prop Shop was recommended to us by our caterer, White House Catering. And a great recommendation it was. The staff was easy to work with, responsive, and flexible. They even were able to accommodate a last minute delivery date change.Prop Shop was recommended to us by our caterer, White House Catering. And a great recommendation it was. The staff was easy to work with, responsive, and flexible. They even were able to accommodate a last minute delivery date change. -
Quality of service
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Sara Sent on 04/20/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
THe PRop Shop was wonderful to work with. I thank Patrick for turning a ballroom into the most gorgeous elegant wedding reception room that we have ever seen. The linens, Chairs, lighting, etc was absolutely wonderul and breathtaking. The room looked like something out of a storybook. It was beautiful. He knew exactly what we needed and wanted and transformed that into more than what we could even imagine. His work was excellent.THe PRop Shop was wonderful to work with. I thank Patrick for turning a ballroom into the most gorgeous elegant wedding reception room that we have ever seen. The linens, Chairs, lighting, etc was absolutely wonderul and breathtaking. The room looked like something out of a storybook. It was beautiful. He knew exactly what we needed and wanted and transformed that into more than what we could even imagine. His work was excellent. -
Quality of service
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Blair Sent on 06/16/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tom is the owner & he was great, especially as he had to deal with a significant root problem in putting down the dance floor. Erika was our contact & she did a very good job, as she had to take over for Ashley, who was our original contact. Erika only had a few months to get up to speed before our wedding day. She was always quick to respond to our inquiries. I highly endorse The Prop Shop as a rental company. Many thanks to all of the employees who made my daughter's day as stress free as possible!Tom is the owner & he was great, especially as he had to deal with a significant root problem in putting down the dance floor. Erika was our contact & she did a very good job, as she had to take over for Ashley, who was our original contact. Erika only had a few months to get up to speed before our wedding day. She was always quick to respond to our inquiries. I highly endorse The Prop Shop as a rental company. Many thanks to all of the employees who made my daughter's day as stress free as possible! -
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Shelley Sent on 04/30/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
we loved using the prop shop! they worked directly with our caterer to get everything set up and the day went flawlessly!we loved using the prop shop! they worked directly with our caterer to get everything set up and the day went flawlessly! -
Quality of service
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Tiffany Sent on 04/23/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Prop Shop was great. They allowed my in-laws to pick up the chairs and linens for us, everything was in great condition and available. When they did not have a tablecloth they quoted me at, they gave us a nicer one for the same price. I would recommend their services!The Prop Shop was great. They allowed my in-laws to pick up the chairs and linens for us, everything was in great condition and available. When they did not have a tablecloth they quoted me at, they gave us a nicer one for the same price. I would recommend their services! -
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Kim Sent on 06/23/20154.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The service was professional and friendly.The service was professional and friendly. -
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Shannon Sent on 08/01/20124.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used the Prop Shop for all of our rentals for our July wedding. They came recommended by our catering company and coordinated well with them. They were very accommodating and answered questions promptly.We used the Prop Shop for all of our rentals for our July wedding. They came recommended by our catering company and coordinated well with them. They were very accommodating and answered questions promptly. -
Quality of service