The Palace Center Reviews
Reviews
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.9 out of 5 rating4.9
-
Flexibility 4.9 out of 5 rating4.9
-
Featured
Stacey Sent on 10/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Cannon Wedding 10/10/2020
Our experience with the palace center was amazing! I can't thank Kristen enough for all the hard work she put into our wedding to help make it the best day ever. She was there for us over the last 9 months and planned our entire day from the ceremony to the reception. The Palace center is a beautiful, very large, venue with many different options and rooms. Easy set up for any outside vendors and a large stage for the DJ or area for a band. It's easy to feel like a princess during your big day at this venue. Kristen stayed in contact with us in regards to any changes during the pandemic. She was even there for us to work through any stress and lent an ear when I needed reassurance or just needed to vent. The staff was very kind, courteous, and professional. The bartender was one of the coolest guys. We received many good compliments regarding him being very quick with service, helpful and friendly. Most of our compliments are to the chef!!!!!! When I taste-tested their food a few months ago, I knew for sure we were already going to get compliments. His food was amazing. All the guests kept talking about his food all evening and even got phone calls the next day regarding how amazing the food was. We had stuffed flounder, steak medallions with veggies, chicken and broccoli penne pasta, mixed veggies, Spanish rice and beans, and a ham carving station. One of the things you want others to talk about at your wedding is the food and that's exactly what happened. Great job chef and Palace Center!!!!! I would definitely recommend The Palace Center over and over again! The Palace Center is currently making many upgrades due to the pandemic. They upgraded their bathrooms to meet Covid-19 requirements and have hand sanitizer stations throughout the venue, making guests feel comfortable. They have a beautiful fireplace that was upgraded as well as their bars. This place is only going to get more beautiful in the next year. Don't miss out!-
-
-
+7 photos
-
Quality of service
-
Bianca Sent on 03/07/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Such a great experience
Kristen was so great to work with! She gave us so much information and whenever we had questions she was quick to answer them. My family is a family of drinkers so I communicated that with Kristen and she assured me they would be prepared and we had no issues about running out of alcohol the night of. Everything went smooth the day off and we had the perfect day. -
Quality of service
-
Rebecca Sent on 03/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Noviello wedding 3-3-23
The best night of lives, was made better the palace. Kristen is very attentive not just day off but through the planning process. I can not express enough how happy I am with the day we had. Kristen I’m going to shout you out because the shot you gave me for nerves before walking into reception was great, although it was 3 shots in one I drank it all.
The bar staff, servers, and everyone else in between were so amazing to have ease the stress. This the place to go, look no further for the best night/ day and any event of your life -
Quality of service
-
Jazmine Sent on 12/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
10/10 Highly Reccomend!
Perfect venue for a large guest list! We had our wedding at the Palace in June. The staff and service were excellent, very attentive, responsive and beyond accommodating! Kristen and the staff are great to work with and helped to make our wedding day perfect! I highly recommend this venue!!-
-
-
+2 photos
-
Quality of service
-
Summer Sent on 12/01/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The best day!
The team at The Palace Center is the best! They are so helpful, always responsive, and helped make our day absolutely perfect. Kristen, our coordinator, was planning her own wedding at the same time we were and she was still always ready and willing to work with us! 10/10 would recommend! -
Quality of service
-
Serena Sent on 11/29/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The most perfect wedding experience
I had my wedding at The Palace and it went perfect! The staff is super super helpful if you have no idea what you are doing (me). They make the process super easy to understand and break it all down to you. The room can also be opened up more to make it fit as many people as you need. The food was also amazing. During cocktail hour, they had the perfect amount of food coming out as well. They also made sure to have appetizers sent up to where my bridal party and I were all waiting. My wedding day went so perfect because of the Palace, I would highly recommend booking this venue! -
Quality of service
-
Maureen Sent on 11/29/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
100% Recommend
Such a wonderful place to have a wedding we had about 300 people and it was fabulous the owners and the daughter (Kristen) and family! They are such a delight they have done everything for us and made sure everything was absolutely perfect on our very special day. They had everything so organized walking in I had no idea what I was getting myself into because planning a wedding is so hard! They have excellent service bartenders are awesome food is fabulous!
Thank you to the Palace for making our day so wonderful!❤️ -
Quality of service
-
Salomon Sent on 06/17/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Professional and accommodating. Willing to assist and gracious in their assistance.
The Palace provided the couple with the wedding they had hoped and dreamed for all of their lives. The staff accommodated and exceeded our expectations.
Recommend this venue without reservations. -
Quality of service
-
Lara Sent on 04/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best venue
I couldn't have had a better experience with any other venue. The staff was all beyond accommodating and very nice! I was able to see all my dreams come true with the help of the palace! They made my husband and I feel special every step of the way! I do not have enough words to rave about this venue! -
Quality of service
-
Amanda Sent on 10/22/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding Experience
The Palace Center is amazing! They help you every step of way. Everything went extremely smooth for our wedding. They are professional yet caring and will make you feel at ease. Highly recommend! -
Quality of service
-
Katee Sent on 10/14/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
October Wedding at the Palace
We had our wedding at the Palace and everything was perfect! Kristen was so helpful and super responsive. She helped me plan everything from the day we booked till the day of the wedding. She was also there on the day of to make sure everything went smoothly. All of our guests loved the food and it was super spacious and accommodating. I would recommend it to anyone planning a wedding! -
Quality of service
-
Johny Sent on 09/19/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palace made our wedding experience awesome!
Working with The Palace was a wonderful experience (we worked with Kristen, she was fantastic). Getting a hold of them was always easy, and our questions were always answered. We feel they went above and beyond to accommodate us. The building was very spacious and allowed plenty of room for all our guests. The food was delicious and we received many compliments. We would certainly recommend The Palace to anyone looking to get married in the Lehigh Valley. -
Quality of service
-
Teo A. Sent on 06/04/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding wouldn’t have been the same without the palace!
Amazing staff! Accommodated all of our needs and made our dream wedding come true! Everything was phenomenal as communicated! If we had to do this again, we would choose the palace center! -
Quality of service
-
Teo A. Sent on 06/04/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding wouldn’t have been the same without the palace!
Amazing staff! Accommodated all of our needs and made our dream wedding come true! Everything was phenomenal as communicated! If we had to do this again, we would choose the palace center! -
Quality of service
-
Suleydi Sent on 04/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mr. & Mrs Long
Everything was amazing!! Such an amazing staff!!! -
Quality of service
-
Jennie Sent on 10/16/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely wonderful experience
The Palace made our daughters wedding a dream come true! The service,the food, the decor,everything was completely perfect ,we could not have asked for a better experience, I would highly recommend them! -
Quality of service
-
Rand Sent on 10/14/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great in every way!!
The Palace Center is beautiful, we did a very elegant and simple set up for our wedding and it looked gorgeous!!
I can’t speak highly enough of management and staff there! They were so helpful with options and ideas to make our day easier, responsive and eager to give the best experience!
Food was really good with a variety of menus to choose from, the bar equipped, the organization of all details was on point, the service was fantastic.
Highly recommended! 💞 -
Quality of service
-
Selena Sent on 09/10/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent place
They made everything happen for my wedding with least in a month before my day . Everyone was nice !! Everything was amazing! The food was good . All my guest was telling was everything look so great .. I would definitely recommend this place !!! -
Quality of service
-
Sabrina Sent on 08/18/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Above and beyond service
I wouldn’t have trusted anyone else with my wedding! The palace center went above and beyond to make sure all the guests and us were extremely happy! The service at the palace center was amazing, waiters and waitress were everywhere making sure guests had everything they needed. The food was very warm and tasted so good! All the guests at the venue loved it. All around amazing service and I would 100% recommend the palace to any couple that is getting married! -
Quality of service
-
Jeff Sent on 01/03/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The greatest decision to have my wedding at
I enjoyed every second. The staff was very welcoming and i would recommend anybody to have there wedding at this event center because you wont regret the pictures and memories you make under that roof. The food was bomb.com and best part is that huge dance floor.-
-
-
+5 photos
-
Quality of service
-
Patricia Sent on 10/14/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
WOW!!!!!! What an AMAZING experience!
As a guest to a wedding here let me tell you- This place is FABULOUS!! The staff is professional, kind and there to attend to any need you have. The set up is gorgeous, the food is very good, the entire place and the bathrooms are clean. It is truly an incredible place!! For any bride in need of an outstanding, memorable wedding- look no further- THE PALACE is THE PLACE!!!! -
Quality of service
-
Milia Sent on 09/20/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing venue!
Anne, the wedding planner, was incredible the entire wedding planning process. Her and the rest of her staff were professional, flexible and responsive. My guests are still raving about the great food, service and decor. You can really transform this space into anything you dream of. Highly recommend this venue to anyone who is looking for an affordable yet beautiful dream come true wedding.-
-
-
+3 photos
-
Quality of service
-
Lulu Sent on 09/16/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fairytale Wedding!
Let me start by saying The Palace Center has the most amazing staff and service! I'd like to give Anne a quick shout out- Not only did she meet with me several times before the wedding to perfect my food options, table set up, and timeline of events, she worked behind the scenes on wedding day to ensure everything went as smooth as possible.
My wedding had close to 500 people and I never felt like the ballroom was crowded. Since it is so big, you can really play around with your tables and choose where you want the bridal party and guests to sit, as well as the floor layout.
I definitely recommend this venue for anyone who is looking to plan their dream wedding, engagement party or any other special event. Anne and the rest of the staff at The Palace Center will not let you down! -
Quality of service
-
Jane Sent on 07/03/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding June 9th 2019
This place is incredible response time is next to nothing their staff is impeccable very helpful very friendly and very efficient wonderful service the food was impeccable and I am a master chef so I am the worst critic there is an Sandy the chef did an incredible job with my wedding. The owner of her daughters they’re so sweet and so helpful they put up with me even though I had some bridezilla moments LOL they put up with me and they know how to calm me down and I know all the right things to say and everything popped off wonderful thank you Palace Center for making our day so much more Special in your venue if you’re getting married this venue is well worth your day.-
-
-
+9 photos
-
Quality of service
-
Razan Sent on 06/25/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding on 5/25/19
Anne and her staff were tremendous! They were accommodating with any requests I had, met with us numerous times to put our minds at ease, made a time table for us to know how everything was going to go and to know that everything will be perfect! The day of the wedding, the food was great, the staff were amazing! Also, Anne went above and beyond to help my mom decorate specific tables when the florist failed to bring what was requested for centerpieces and saved the day! So thank you Anne and The Palace Center for making my big day beautiful and stress free! -
Quality of service
-
Ismaldo Sent on 06/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Loved this venue!
The owner is the best! We knew right away after walking into the venue that it was going to be the perfect location for our BIG day! Everything was the way we pictured it and the staff was AWESOME! But the food... it was phenomenal! Everyone loved it and I could go for seconds! -
Quality of service
-
Shahnaz Sent on 04/03/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Accommodating and Friendly!
We got married on 02-23-19 and had a wedding of ~400 people. If you are hosting a wedding of that size, in the Lehigh Valley, The Palace Center should be on your list.
The food was excellent- The Palace Center recently hired a new head chef and he did an amazing job preparing food for such a large group. We did a combination platter of the Filet and Chicken Marsala; we received many compliments on the plating, flavor, and overall presentation of the food.
Anne was a pleasure to work with- she was very accommodating on set up. She was flexible with allowing JHM Event Group to coordinate the décor and floral ahead of time so that not everything was completed the day of/day before the wedding. There was a large snowstorm a couple of days before the wedding, so it was great to have that flexibility.
The main ballroom is very spacious and lends itself to a variety of layouts and décor options. The Palace Center is fantastic at accommodating most ideas.
I would recommend this venue if you are hosting a large wedding in the Lehigh Valley! -
Quality of service
-
Juliana Sent on 12/23/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very big venue
It is a very big venue. It's in a great location as well. -
Quality of service
-
Jason Sent on 10/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fun, Friendly, Fantastic!
From the beginning, Anne was more than willing to walk us through multiple wedding set-ups and answer all our questions quickly. Sheworked with our schedules to plan meetings when needed, and planned our tasting around other weddings that were there that day. She worked with us through our last minute changes and offered us various suggestions in order to capitalize our enjoyment for our wedding day.
On our wedding day, the staff was absolutely great. They put the finishing touches on various décor items, and were more than willing to help out in any way possible. They served all meals efficiently and quickly without any issues. They were very attentive to myself and husband,and even asked us where our parents were sitting in order to get them their meals first as well. We've had various people tell us how great the food was, and how friendly and attentive the staff was the entire night (we've even had a few people tell us how the staff was having such a good time, and they were even dancing on the side! Haha).
After the wedding was over, the staff was quick to help with the breakdown. I feel like my husband and I looked away for one second, and all the tables were already stripped! We had a bunch of guests stay to help gather our things as well, but the staff was truly great in every aspect.
We cannot thank Anne and the Palace Center staff enough. We couldn't imagine a better venue and we will never get tired of hearing all our guests rave about how much fun everyone had the entire night. -
Quality of service
-
Trina Sent on 09/21/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I had a beautiful wedding ceremony and reception here...Anne was amazing with helping us with anything we needed along the way. If we had any problems she addressed it promptly. I would recommend this venue for any function!! -
Quality of service
-
Anita Sent on 09/21/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I loved working with Anne. She is very detailed oriented and very accommodating to your wants and needs. The venue is beautiful, the staff are very professional, the food was great and overall I was beyond satisfied with the entire experience. -
Quality of service
-
Evelyn Sent on 08/27/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding 8/25/18- Anne & her team created a perfect wedding reception-gorgeous, comfortable, & immaculate venue, excellent food & cheerful, accommodating waitstaff, expert set-up of table centerpieces. We were never left wondering about anything as the communication was clear and prompt. They nailed all the details. Highly Recommend!!!! -
Quality of service
-
Christina Sent on 07/23/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The best bang for your buck! Did my research extensively and this venue is by far the most beautiful and accommodating to your dream wedding! -
Quality of service
-
Micheline Sent on 07/23/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was great! Everybody was helpful and did what I asked for. It definitely made wedding stresses alittle easier. I made some changes a week before the wedding and it still was okay. -
Quality of service
-
Kristina Sent on 07/16/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The palace center is a wonderful place to have a wedding! They are so helpful and understanding! They provide exactly what a bride/groom envision for their day! -
Quality of service
-
Megan Sent on 06/11/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We are so glad that we chose the Palace Center for our wedding. The staff were very personal and very professional. Everyone that attended our wedding could not stop talking about how good the food was and how beautiful the set up was. The room was very elegant and beautifully decorated and the staff was attentive throughout the entire night. Thank you Anne for working with us to create the wedding we desired! -
Quality of service
-
Aurora Sent on 06/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing experience! Everything was perfect and organized! Ann is amazing, very professional and caring! -
Quality of service
-
Joan Sent on 04/23/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Anne and her friendly staff were on point with the bridal shower for my daughter. Countless emails, she was always ready to help. I would highly recommend The Palace for a bridal shower. For 60 individuals this was a terrific place and the food was fabulous! -
Quality of service
-
Jenna Sent on 04/05/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palace Center was the best! We couldn’t have been happier with our decision to have our reception there. Anne was very thorough and was always available (even when power was lost 2 weeks prior to our wedding due to a snow storm) we still had our final meeting! The team Anne had in place for our big day were unbelieveble - Caroline and Ray were beyond helpful the days leading up to the BIG DAY! They helped move tables to where I wanted, gave me their professional opinion when I asked and the day of everything was perfect! If we needed anything they were there right on top of it getting it done. We would highly recommend the Palace Center for any event from the chefs to waitstaff to bartenders and everyone in between they make your day the best ever. We have zero complaints! -
Quality of service
-
Joanne Sent on 03/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We chose to get married at The Palace because they are so flexible and work hard to make your day special. There are so many upgrade options that are available which allowed us to personalize our wedding!
Anne and the staff are wonderful to work with!! Highly recommended! -
Quality of service
-
Jane Sent on 02/01/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My sister and mom did an amazing job with my shower.. anne thought out of the box and offered to have my shower in the cocktail area— well that was the best advice. My shower looked even nicer and more intimate. Anne and staff went out of their way to accommodate our requests- before during and after. The food was so good! Very friendly staff and always smiling. I would highly recommend the palace center to anyone! Thank you for making my shower so special❤️ -
Quality of service
-
Maha Sent on 01/25/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was great and everything we asked for -
Quality of service
-
Joanne Sent on 11/24/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I don't even know where to start. Ann and Carolyn are with you every step from start to finish. Their packages are better than anyone in the Valley. I even changed my napkin color a week before and they did everything they can to get them for me. Ann helped me with the time line to ensure everything was perfect. On my actual wedding day Ann and Carolyn were there and helped with making sure everything went smoothly. The feedback from my 300+ guests about the food and the venue were confirmation of my thoughts! Thank you to the Palace and their staff, my wedding was flawless. I would recommend the Palace to anyone who wants to have a stress free venue! -
Quality of service
-
Erica Sent on 09/07/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We just had the best wedding ever at The Palace this past weekend! I cannot thank Anne and Caroline enough for all of their help with the planning process. Such sweet ladies! We had 122 guests and the front ballroom we used was beautiful, the food was excellent, and the service incredible. I highly recommend The Palace!!! Thank you for making our day so special!! -
Quality of service
-
Sharon Sent on 08/19/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Look no further. The Palace Center is the hidden gem of the Lehigh Valley! We had our special event for 250 guests and it was impeccable. Our guests are still raving about the reception! Everything was absolutely beautiful and well organized.
The ballroom looked like a Cinderella fairy tale room with the gold chiavari chairs and light blue tablecloths. So elegant!
The dinner buffet was hot, plentiful and delicious! The Palace Center was very accommodating with my Vegan guests and kids. Anne, the Sales Manager, has many wonderful recommendations!
Overall, the Palace Center was EXCELLENT! Anne, Carolyn and the entire staff are extremely knowledgeable, courteous and anticipate. Most places promise for your event to be incredible, but the Palace Center delivers! Because of them, we (and our guests!) have beautiful memories for many years to come! -
Quality of service
-
Maria Sent on 04/30/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding at The Palace Center this past weekend. Everything from the food to the service is hands down the best in the Lehigh Valley. If you are a bride looking for great service and affordability this place is for you. Our ballroom was stunning. Anne, is seriously the sweetest woman and so helpful throughout this whole process. She was amazing. She was responsive and very attentive to anything we needed. I can't thank her enough for everything she has done for us,and you can see she really enjoys what she does. I HIGHLY recommend The Palace Center for a couple who is getting married !! -
Quality of service
-
Britani Sent on 04/16/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had a great experience with the palace center. Anne and Carolyn were great to work with. For the past year working with Anne was great she helped us with anything we needed and always got back to us in a timely fashion. The day before and day of Carolyn was great to work with, she made sure everything was just perfect. I have no complaints of the entire experience it was amazing. I have received nothing amazing great reviews from guests about the entire staff, the food and the dessert table. I thank the entire staff at the palace center for making our day absolutely perfect. -
Quality of service
-
Diana Sent on 11/03/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I would like to take a few moments to just rant and rave about The Palace center in Allentown, PA.. if you want a dream wedding check out this place..
I had my first daughter’s wedding there this past October, 2016.
Ann Abdouche and her team were spectacular to say the least. My daughter wanted and outdoor wedding, however we were nervous with the weather so Anne recommended an indoor ceremony- we had the Ceremony in the front lobby, cocktails in the small ballroom and the reception in the grand ballroom. I will never forget the site of the wall opening up to have our guest enter from cocktail to reception. It was so tastefully elegant. You have made one of my most memorable days as well as my daughter’s life a dream come true.
We were able to come in the night before to set up- everything was done with great taste. The appetizer in cocktail hour were the talk of the night. The dinner ( we had a buffet) was exceptional. The bartenders were very professional as well as the servers. Anne Abdouche was there with us from beginning to end.
Thank you Palace and your team for making my daughters dream wedding come true!!! I highly recommend the Palace for any wedding or special events. Especially if you want a one stop venue – from ceremony to cocktail to reception. Beautiful , elegant and extravagant . We had a great deal for what was all was offered to make it a beautiful day into night.
Happy Mother of the Bride,
Diana Alkhal
-
Quality of service
-
Peter Sent on 10/11/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazingggg. The best. Nice people -
Quality of service
-
User2800310 Sent on 10/04/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing . Everything was amazing -
Quality of service
-
Brittney Sent on 09/20/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you are looking for a large venue with amazing value, The Palace Center is definitely for you! We booked this venue for our September 2017 wedding. The owner Anne is fantastic. She's extremely professional, helpful, and accommodating to all of your wedding needs. She goes above and beyond by recommending you to other vendors and spending the time needed to make your day amazing. I am looking forward to working with them this year, and excited to see how everything turns out for our big day! -
Quality of service
-
Emily Sent on 05/15/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We loved having our wedding reception at the Palace! Everything was perfect! Working with Anne in the year leading up to the wedding was wonderful, she answered all our questions and made us feel very special! And all our guests had a great time! Best reception ever! -
Quality of service
-
Kaitlyn Sent on 11/09/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Service was impeccable. Our buffet moved quickly and food was delicious! Highly recommend. -
Quality of service
-
Madeline Sent on 06/30/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I are thrilled with our experience at the Palace Center. We held our wedding ceremony, cocktail hour, and reception in the three areas at the Palace, and were blown away by the atmosphere, accommodating and helpful staff, and incredible food. We are so grateful to Anne, Carolyn, and the staff at the Palace Center for making our wedding day the most incredible, memorable day of our lives. -
Quality of service
-
User1398841 Sent on 10/24/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very easy to deal with. Anne answered every question we had in a timely fashion. Beautiful wedding venue with a large layout. -
Quality of service
-
Yoshida Sent on 04/05/20144.9 out of 5 rating4.9
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Anne was extremely helpful throughout the entire 8 month planning process. I was an out of town bride so the majority of communication was by email, but Anne was very accommodating and always responded promptly. On my wedding day, I was provided with an extremely helpful attendant who was literally at my beck and call the entire evening. The food was good, and there were no surprises from the venue at all. I truly enjoyed my wedding! -
Quality of service
-
Victoria Sent on 06/10/20134.9 out of 5 rating4.9
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I am so glad that we picked The Palace Center for our wedding reception! Everything looked so gorgeous and I got so many compliments all night long and am still getting compliments on how beautiful the venue is to how great the food tasted. People who are in their 70's and have been to 15+ weddings told me that that was the best wedding food that they have ever had! The only things that stood in the way of a 5.0/5.0 is that there was a prom booked the night before, so I had to gather family to help decorate the morning of my reception and there wasn't enough time to decorate everything. I wish that the staff would have helped a little more because since my hair appointment ran late, I was running around the hall trying to decorate and was left with only 10 minutes to do my makeup and eat lunch (which I didn't have enough time) before I had to be ready for the ceremony. It was really nice that the head chef served my husband and my dinner even though we picked to have a buffet, the only thing is that I got a really bad migraine during my reception, so I covered my food back up. When I came back from the ladies' room to eat my food, it was gone in a matter of minutes. But at the end of the night when I started to get really hungry, I told the manager that I didn't get to eat and she was nice enough to send me home with a to-go box. So everything worked out in the end! I wouldn't change my venue for a thing. Everyone who works there are nice and helpful and the room is gorgeous!!! -
Quality of service
-
Tatyanna Sent on 06/18/20214.8 out of 5 rating4.8
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding at the Palace
My wedding was set up and beautiful. Kristen was so helpful and flexible. She made sure every step of the way, any questions, any concern was answered. We really appreciate all you have done. Thank you -
Quality of service
-
Kara Sent on 06/04/20214.8 out of 5 rating4.8
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing & Awesome!!
Our wedding was suppose to be May 2020, however was pushed back to May 2021 because of COVID-19. They made this experience easy for me, despite all the trouble going on in the world! They were super accommodating! They were always a text or phone call away, whenever I needed something and made my husband and I’s special day more than perfect! -
Quality of service
-
Despina Sent on 01/06/20204.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Wonderful place to have a wedding with lots of guests. Had an awesome dance floor, great food, and wonderful service!
We were both very happy with The Palace Center venue. They helped make our special day as smooth and enjoyable as possible. The owner was very flexible and responded promptly to our needs. We felt very comfortable with her, and she made sure that we were happy with everything, from the biggest to the smallest details! -
Quality of service
-
Tasha Sent on 04/27/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Anne and Carolyn St.James were super helpful! Our wedding was in 4-20-18. It was beautiful, the food was really good! The room up lighting was more than enough and it was the royal blue color we wanted. The staff during the wedding was so polite and helpful and very attentive to us being the bride & groom! I’d highly recommend this place!(: -
Quality of service
-
Resam Sent on 01/25/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I had only 10 months to plan my wedding and Ann at The Palace Center was very helpful and accommodating. My wedding fell on a Sunday afternoon and the night before there was a wedding of 300+ guests. Even with the craziness from the night before, the staff set up the banquet hall just how I wanted it. The lighting was a plus and great touch to classy feel of my wedding. I appreciate all of your hard work and dedication in making my wedding day amazing! I also received a lot of responses from family and friends, the food options were fantastic and everything tasted so good! I definitely will recommend this venue to others. -
Quality of service
-
Marlene Sent on 09/21/20214.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 3 out of 5 rating3.0
Wedding event 9/11
Overall the experience was smooth thanks to the help of Kristen. Everything was organized perfectly. The palace made this event beautiful. -
Quality of service
-
Sam Sent on 09/12/20194.6 out of 5 rating4.6
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
works to your needs
Everything worked out well and will go above and beyond to accommodate your needs. -
Quality of service
-
Chelsea Sent on 09/22/20184.6 out of 5 rating4.6
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palace was absolutely beautiful. My husband and I had a connection with this place as we had our high school prom there together. The food is great and the value of everything you get is one of the best! The only downfall that I had is when we went to setup, we were told everything would be ready. But none of the tables were set, all of the tables were not there and we had to come back to finish setting up. The ceiking decoration that the palace provides is stunning and a huge reason that I wanted this place. However, it was not put up until 2 hours before my wedding. Otherwise the venue was amazing and I would recommend. -
Quality of service
-
Transue Sent on 12/15/20213.6 out of 5 rating3.6-
Quality of service 2 out of 5 rating2.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
Not as good as it used to be
Everyone was always polite and got back to me in a timely manner. However there is much to improve on. To this day on the knot they offer a complimentary choc fountain or ice sculpture which they did not honor yet it remains up. They do not provide a set day and time for a rehearsal so if they book something days prior i guess you just don't get one? We lucked out and we were able to have ours however halfway after setting up i was told they were having an event there and just rope off my stuff. Luckily nothing was missing or damaged on the wedding day following that event. On the day of you can tell the bathrooms were not cleaned infact i had many complaints from guys stating they had cold water, sinks that didnt even produce water, and they ran out of soap and paper towels. Months prior to the wedding day i found out they no longer had a baker and had to figure out a new plan for a wedding cake. The meals were not correct and were extremely small portions. All guests that were served the chicken did not come with the asparagus creme at all and for the broccoli/cauliflower medley the groom amongst others were served a single Florette of each which is crazy that they could even call that a medley. The filet portions were extremely small and i guess there were actually guests that sent theres back or asked for a different meal. The open bar was a joke and they ran out of alcohol…and there were alot of other little things but my gosh have they changed and i didnt want to have to go this route and leave a review like this but it was quite a bit of money and to run out of liquor and to not have hot water or the meal choices that were chosen as discussed or a wedding cake is just embarrassing as the bride. I should have never needed to apologize to my guests. Although I must say that the staff was great. Joel amongst others really went above and beyond to make sure we were taken care of if we needed something. Its just a shame that things weren't prepared differently or seemed like they were let go without better planning from the higher ups. Communication minus the wedding cake was always pretty quick even if i didn't like the responses. All in all we got married and thats all that counts. -
Quality of service
Are you interested?
Are you interested?