The Palace Center Reviews

66 Reviews
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Quality of service4.9 out of 5 rating
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Average response time5 out of 5 rating
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Professionalism5 out of 5 rating
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Value4.9 out of 5 rating
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Flexibility4.9 out of 5 rating
Awards






52 User photos





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Featured
Stacey Married on 10/10/20205 out of 5 rating-
Quality of service5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Cannon Wedding 10/10/2020
Our experience with the palace center was amazing! I can't thank Kristen enough for all the hard work she put into our wedding to help make it the best day ever. She was there for us over the last 9 months and planned our entire day from the ceremony to the reception. The Palace center is a beautiful, very large, venue with many different options and rooms. Easy set up for any outside vendors and a large stage for the DJ or area for a band. It's easy to feel like a princess during your big day at this venue. Kristen stayed in contact with us in regards to any changes during the pandemic. She was even there for us to work through any stress and lent an ear when I needed reassurance or just needed to vent. The staff was very kind, courteous, and professional. The bartender was one of the coolest guys. We received many good compliments regarding him being very quick with service, helpful and friendly. Most of our compliments are to the chef!!!!!! When I taste-tested their food a few months ago, I knew for sure we were already going to get compliments. His food was amazing. All the guests kept talking about his food all evening and even got phone calls the next day regarding how amazing the food was. We had stuffed flounder, steak medallions with veggies, chicken and broccoli penne pasta, mixed veggies, Spanish rice and beans, and a ham carving station. One of the things you want others to talk about at your wedding is the food and that's exactly what happened. Great job chef and Palace Center!!!!! I would definitely recommend The Palace Center over and over again! The Palace Center is currently making many upgrades due to the pandemic. They upgraded their bathrooms to meet Covid-19 requirements and have hand sanitizer stations throughout the venue, making guests feel comfortable. They have a beautiful fireplace that was upgraded as well as their bars. This place is only going to get more beautiful in the next year. Don't miss out!-
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The Palace Center's reply:
Dear Stacey,
It was my pleasure helping you plan your wedding, you were a delight to work with and to get to know! Thank you so much for your detailed review!! I wish you and Dwane a lifetime of happiness, good health and so much love.
With all the best, Kristen -
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Rebecca R. Married on 03/03/20235 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Noviello wedding 3-3-23
The best night of lives, was made better the palace. Kristen is very attentive not just day off but through the planning process. I can not express enough how happy I am with the day we had. Kristen I’m going to shout you out because the shot you gave me for nerves before walking into reception was great, although it was 3 shots in one I drank it all.
The bar staff, servers, and everyone else in between were so amazing to have ease the stress. This the place to go, look no further for the best night/ day and any event of your lifeThe Palace Center's reply:
Hi Rebecca,
It was my pleasure to have been able to be with you on your special day. You made such a beautiful bride. I wish you and Anthony nothing but the best life together.
Kristen -
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Bianca S. Married on 01/07/20235 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Such a great experience
Kristen was so great to work with! She gave us so much information and whenever we had questions she was quick to answer them. My family is a family of drinkers so I communicated that with Kristen and she assured me they would be prepared and we had no issues about running out of alcohol the night of. Everything went smooth the day off and we had the perfect day.The Palace Center's reply:
Hi Bianca,
Thank you so much for your wonderful review. We are so grateful to have been able to work with you and Nick during your wedding planning process. I wish you both so much love and happiness in your marriage.
Kristen -
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Summer S. Married on 11/12/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The best day!
The team at The Palace Center is the best! They are so helpful, always responsive, and helped make our day absolutely perfect. Kristen, our coordinator, was planning her own wedding at the same time we were and she was still always ready and willing to work with us! 10/10 would recommend!The Palace Center's reply:
Hi Summer,
Thank you for your lovely review. You and Zach were wonderful to work with and we wish you all the best in this next chapter together.
Kristen -
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Maureen C. Married on 10/15/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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100% Recommend
Such a wonderful place to have a wedding we had about 300 people and it was fabulous the owners and the daughter (Kristen) and family! They are such a delight they have done everything for us and made sure everything was absolutely perfect on our very special day. They had everything so organized walking in I had no idea what I was getting myself into because planning a wedding is so hard! They have excellent service bartenders are awesome food is fabulous!
Thank you to the Palace for making our day so wonderful!❤️The Palace Center's reply:
Hi Maureen,
Thank you for your wonderful review. You and Sam were amazing to work with. It was our pleasure to have been apart of your big day. We wish you both so much love and happiness in this next chapter.
Kristen -
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Serena B. Married on 08/27/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The most perfect wedding experience
I had my wedding at The Palace and it went perfect! The staff is super super helpful if you have no idea what you are doing (me). They make the process super easy to understand and break it all down to you. The room can also be opened up more to make it fit as many people as you need. The food was also amazing. During cocktail hour, they had the perfect amount of food coming out as well. They also made sure to have appetizers sent up to where my bridal party and I were all waiting. My wedding day went so perfect because of the Palace, I would highly recommend booking this venue!The Palace Center's reply:
Hi Serena,
Thank you so much for your wonderful review. It was our pleasure to host your wedding at The Palace Center. I wish you and Tony the best life together full of love and happiness.
Kristen -
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Jazmine Y. Married on 06/18/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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10/10 Highly Reccomend!
Perfect venue for a large guest list! We had our wedding at the Palace in June. The staff and service were excellent, very attentive, responsive and beyond accommodating! Kristen and the staff are great to work with and helped to make our wedding day perfect! I highly recommend this venue!!The Palace Center's reply:
Hi Jazmine,
What a beautiful wedding it was! Thank you for sharing those photos from your special day. From everyone here at The Palace Center, we wish you all the best on this next chapter.
Kristen -
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Salomon D. Married on 06/11/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Professional and accommodating. Willing to assist and gracious in their assistance.
The Palace provided the couple with the wedding they had hoped and dreamed for all of their lives. The staff accommodated and exceeded our expectations.
Recommend this venue without reservations.The Palace Center's reply:
Dear Salomon,
Thank you very much for your kind review. We wish Alex and Selena a lifetime of happiness.
Kristen -
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Lara L. Married on 04/02/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Best venue
I couldn't have had a better experience with any other venue. The staff was all beyond accommodating and very nice! I was able to see all my dreams come true with the help of the palace! They made my husband and I feel special every step of the way! I do not have enough words to rave about this venue!The Palace Center's reply:
Hi Lara,
Thank you for your kind review. It was our pleasure to work with you and to host your big day at The Palace Center. We wish you and Dan all the happiness and many years to come!
Kristen -
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Katee S. Married on 10/02/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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October Wedding at the Palace
We had our wedding at the Palace and everything was perfect! Kristen was so helpful and super responsive. She helped me plan everything from the day we booked till the day of the wedding. She was also there on the day of to make sure everything went smoothly. All of our guests loved the food and it was super spacious and accommodating. I would recommend it to anyone planning a wedding!The Palace Center's reply:
Hi Katee,
It was such a pleasure getting to know you and Alex throughout the wedding planning process. You two were such a delight to work with. Thank you so much for your review. Everyone at The Palace Center wishes you a lifetime of happiness together.
Kristen -
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Amanda E. Married on 09/18/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Wedding Experience
The Palace Center is amazing! They help you every step of way. Everything went extremely smooth for our wedding. They are professional yet caring and will make you feel at ease. Highly recommend!The Palace Center's reply:
Hi Amanda,
Thank you for your reply. I wish you and Danny a lifetime of happiness and great health!
Kristen -
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Johny S. Married on 09/04/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The Palace made our wedding experience awesome!
Working with The Palace was a wonderful experience (we worked with Kristen, she was fantastic). Getting a hold of them was always easy, and our questions were always answered. We feel they went above and beyond to accommodate us. The building was very spacious and allowed plenty of room for all our guests. The food was delicious and we received many compliments. We would certainly recommend The Palace to anyone looking to get married in the Lehigh Valley.The Palace Center's reply:
Hi Johny,
Thank you for your kind review. It was a pleasure working with you and Kelly in making your dream wedding come true. I wish you both a lifetime of happiness!
Kristen -
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Teo A. Married on 05/30/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Our wedding wouldn’t have been the same without the palace!
Amazing staff! Accommodated all of our needs and made our dream wedding come true! Everything was phenomenal as communicated! If we had to do this again, we would choose the palace center!The Palace Center's reply:
Hi Teo,
It was a pleasure working with you and Natalia. I wish you both a lifetime of happiness.
Kristen -
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Teo A. Married on 05/30/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Our wedding wouldn’t have been the same without the palace!
Amazing staff! Accommodated all of our needs and made our dream wedding come true! Everything was phenomenal as communicated! If we had to do this again, we would choose the palace center! -
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Suleydi C. Married on 04/24/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Mr. & Mrs Long
Everything was amazing!! Such an amazing staff!!!The Palace Center's reply:
Hi Suleydi,
Thank you for your review. It was a pleasure to work with you and Greg. Wish you both a lifetime of happiness.
Kristen -
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Jennie S. Married on 10/12/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Absolutely wonderful experience
The Palace made our daughters wedding a dream come true! The service,the food, the decor,everything was completely perfect ,we could not have asked for a better experience, I would highly recommend them!The Palace Center's reply:
Hi Jennie,
Thank you very much for your review. I am so happy everything was spectacular! It was a pleasure being able to plan your daughter's wedding with you! I wish Katherine and Alex a lifetime of happiness.
Kristen -
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Rand Y. Married on 09/26/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Great in every way!!
The Palace Center is beautiful, we did a very elegant and simple set up for our wedding and it looked gorgeous!!
I can’t speak highly enough of management and staff there! They were so helpful with options and ideas to make our day easier, responsive and eager to give the best experience!
Food was really good with a variety of menus to choose from, the bar equipped, the organization of all details was on point, the service was fantastic.
Highly recommended! 💞The Palace Center's reply:
Hi Rand,
Thank you so much for your kind review. It was a pleasure working with you and Chadi and I wish you both a lifetime of good health and happiness.
Kristen -
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Selena P. Married on 09/10/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Excellent place
They made everything happen for my wedding with least in a month before my day . Everyone was nice !! Everything was amazing! The food was good . All my guest was telling was everything look so great .. I would definitely recommend this place !!!The Palace Center's reply:
Hi Selena,
Thank you so much for your review. It was a pleasure to work with you and get to know you. I wish you and Derek a lifetime of good health and happiness.
Kristen -
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Sabrina Y. Married on 06/20/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Above and beyond service
I wouldn’t have trusted anyone else with my wedding! The palace center went above and beyond to make sure all the guests and us were extremely happy! The service at the palace center was amazing, waiters and waitress were everywhere making sure guests had everything they needed. The food was very warm and tasted so good! All the guests at the venue loved it. All around amazing service and I would 100% recommend the palace to any couple that is getting married!The Palace Center's reply:
Thank you for your review, Sabrina. It was a pleasure working with you and Trevor. I wish the both of you a lifetime of good health and happiness!
Kristen -
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Patricia B. Married on 10/11/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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WOW!!!!!! What an AMAZING experience!
As a guest to a wedding here let me tell you- This place is FABULOUS!! The staff is professional, kind and there to attend to any need you have. The set up is gorgeous, the food is very good, the entire place and the bathrooms are clean. It is truly an incredible place!! For any bride in need of an outstanding, memorable wedding- look no further- THE PALACE is THE PLACE!!!!The Palace Center's reply:
Thank you Patricia for your great comments!! I would have loved to meet you in person though. Love--Anne -
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Jeff Married on 10/05/20195 out of 5 rating
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The greatest decision to have my wedding at
I enjoyed every second. The staff was very welcoming and i would recommend anybody to have there wedding at this event center because you wont regret the pictures and memories you make under that roof. The food was bomb.com and best part is that huge dance floor.-
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The Palace Center's reply:
Thank you for your review!! It was a pleasure working with you and Nancy this past year. You make such a beautiful couple. God bless your new family-- Anne -
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Juliana Married on 09/28/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Very big venue
It is a very big venue. It's in a great location as well. -
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Lulu K. Married on 07/20/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Fairytale Wedding!
Let me start by saying The Palace Center has the most amazing staff and service! I'd like to give Anne a quick shout out- Not only did she meet with me several times before the wedding to perfect my food options, table set up, and timeline of events, she worked behind the scenes on wedding day to ensure everything went as smooth as possible.
My wedding had close to 500 people and I never felt like the ballroom was crowded. Since it is so big, you can really play around with your tables and choose where you want the bridal party and guests to sit, as well as the floor layout.
I definitely recommend this venue for anyone who is looking to plan their dream wedding, engagement party or any other special event. Anne and the rest of the staff at The Palace Center will not let you down!The Palace Center's reply:
Thanks Lulu for your lovely review. It was such a pleasure hosting your wedding reception and being a part of it. Wish you and Matthew the best... Anne -
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Milia M. Married on 07/13/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Amazing venue!
Anne, the wedding planner, was incredible the entire wedding planning process. Her and the rest of her staff were professional, flexible and responsive. My guests are still raving about the great food, service and decor. You can really transform this space into anything you dream of. Highly recommend this venue to anyone who is looking for an affordable yet beautiful dream come true wedding.-
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The Palace Center's reply:
Dear Milia, I can't thank you enough for your lovely comments. You and Paul were wonderful to work with and the wedding came together so beautifully. Wish you the best!! Love, Anne -
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Jane Married on 06/09/20195 out of 5 rating
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Quality of service5.0 out of 5 rating
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Wedding June 9th 2019
This place is incredible response time is next to nothing their staff is impeccable very helpful very friendly and very efficient wonderful service the food was impeccable and I am a master chef so I am the worst critic there is an Sandy the chef did an incredible job with my wedding. The owner of her daughters they’re so sweet and so helpful they put up with me even though I had some bridezilla moments LOL they put up with me and they know how to calm me down and I know all the right things to say and everything popped off wonderful thank you Palace Center for making our day so much more Special in your venue if you’re getting married this venue is well worth your day.-
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The Palace Center's reply:
Thanks Jane for your wonderful review.. You were a pleasure to work with despite what you said in the review. We wish you both the best of luck and hope to see you soon!!
Anne -
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