Our experience with the palace center was amazing! I can't thank Kristen enough for all the hard work she put into our wedding to help make it the best day ever. She was there for us over the last 9 months and planned our entire day from the ceremony to the reception. The Palace center is a beautiful, very large, venue with many different options and rooms. Easy set up for any outside vendors and a large stage for the DJ or area for a band. It's easy to feel like a princess during your big day at this venue. Kristen stayed in contact with us in regards to any changes during the pandemic. She was even there for us to work through any stress and lent an ear when I needed reassurance or just needed to vent. The staff was very kind, courteous, and professional. The bartender was one of the coolest guys. We received many good compliments regarding him being very quick with service, helpful and friendly. Most of our compliments are to the chef!!!!!! When I taste-tested their food a few months ago, I knew for sure we were already going to get compliments. His food was amazing. All the guests kept talking about his food all evening and even got phone calls the next day regarding how amazing the food was. We had stuffed flounder, steak medallions with veggies, chicken and broccoli penne pasta, mixed veggies, Spanish rice and beans, and a ham carving station. One of the things you want others to talk about at your wedding is the food and that's exactly what happened. Great job chef and Palace Center!!!!! I would definitely recommend The Palace Center over and over again! The Palace Center is currently making many upgrades due to the pandemic. They upgraded their bathrooms to meet Covid-19 requirements and have hand sanitizer stations throughout the venue, making guests feel comfortable. They have a beautiful fireplace that was upgraded as well as their bars. This place is only going to get more beautiful in the next year. Don't miss out!
Sent on 10/14/2020
The Palace Center's reply:
Dear Stacey,
It was my pleasure helping you plan your wedding, you were a delight to work with and to get to know! Thank you so much for your detailed review!! I wish you and Dwane a lifetime of happiness, good health and so much love.
With all the best, Kristen
Jennie S.
· Married on 10/12/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Absolutely wonderful experience
The Palace made our daughters wedding a dream come true! The service,the food, the decor,everything was completely perfect ,we could not have asked for a better experience, I would highly recommend them!
Sent on 10/16/2020
The Palace Center's reply:
Hi Jennie,
Thank you very much for your review. I am so happy everything was spectacular! It was a pleasure being able to plan your daughter's wedding with you! I wish Katherine and Alex a lifetime of happiness.
Kristen
Rand Y.
· Married on 09/26/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Great in every way!!
The Palace Center is beautiful, we did a very elegant and simple set up for our wedding and it looked gorgeous!!
I can’t speak highly enough of management and staff there! They were so helpful with options and ideas to make our day easier, responsive and eager to give the best experience!
Food was really good with a variety of menus to choose from, the bar equipped, the organization of all details was on point, the service was fantastic.
Highly recommended! 💞
Sent on 10/14/2020
The Palace Center's reply:
Hi Rand,
Thank you so much for your kind review. It was a pleasure working with you and Chadi and I wish you both a lifetime of good health and happiness.
Kristen
Selena P.
· Married on 09/10/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Excellent place
They made everything happen for my wedding with least in a month before my day . Everyone was nice !! Everything was amazing! The food was good . All my guest was telling was everything look so great .. I would definitely recommend this place !!!
Sent on 09/10/2020
The Palace Center's reply:
Hi Selena,
Thank you so much for your review. It was a pleasure to work with you and get to know you. I wish you and Derek a lifetime of good health and happiness.
Kristen
Sabrina Y.
· Married on 06/20/2020
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Above and beyond service
I wouldn’t have trusted anyone else with my wedding! The palace center went above and beyond to make sure all the guests and us were extremely happy! The service at the palace center was amazing, waiters and waitress were everywhere making sure guests had everything they needed. The food was very warm and tasted so good! All the guests at the venue loved it. All around amazing service and I would 100% recommend the palace to any couple that is getting married!
Sent on 08/18/2020
The Palace Center's reply:
Thank you for your review, Sabrina. It was a pleasure working with you and Trevor. I wish the both of you a lifetime of good health and happiness!
Kristen
Patricia B.
· Married on 10/11/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
WOW!!!!!! What an AMAZING experience!
As a guest to a wedding here let me tell you- This place is FABULOUS!! The staff is professional, kind and there to attend to any need you have. The set up is gorgeous, the food is very good, the entire place and the bathrooms are clean. It is truly an incredible place!! For any bride in need of an outstanding, memorable wedding- look no further- THE PALACE is THE PLACE!!!!
Sent on 10/14/2019
The Palace Center's reply:
Thank you Patricia for your great comments!! I would have loved to meet you in person though. Love--Anne
Jeff
· Married on 10/05/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The greatest decision to have my wedding at
I enjoyed every second. The staff was very welcoming and i would recommend anybody to have there wedding at this event center because you wont regret the pictures and memories you make under that roof. The food was bomb.com and best part is that huge dance floor.
Sent on 01/03/2020
The Palace Center's reply:
Thank you for your review!! It was a pleasure working with you and Nancy this past year. You make such a beautiful couple. God bless your new family-- Anne
Juliana
· Married on 09/28/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Very big venue
It is a very big venue. It's in a great location as well.
Sent on 12/23/2018
Lulu K.
· Married on 07/20/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Fairytale Wedding!
Let me start by saying The Palace Center has the most amazing staff and service! I'd like to give Anne a quick shout out- Not only did she meet with me several times before the wedding to perfect my food options, table set up, and timeline of events, she worked behind the scenes on wedding day to ensure everything went as smooth as possible.
My wedding had close to 500 people and I never felt like the ballroom was crowded. Since it is so big, you can really play around with your tables and choose where you want the bridal party and guests to sit, as well as the floor layout.
I definitely recommend this venue for anyone who is looking to plan their dream wedding, engagement party or any other special event. Anne and the rest of the staff at The Palace Center will not let you down!
Sent on 09/16/2019
The Palace Center's reply:
Thanks Lulu for your lovely review. It was such a pleasure hosting your wedding reception and being a part of it. Wish you and Matthew the best... Anne
Milia M.
· Married on 07/13/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Amazing venue!
Anne, the wedding planner, was incredible the entire wedding planning process. Her and the rest of her staff were professional, flexible and responsive. My guests are still raving about the great food, service and decor. You can really transform this space into anything you dream of. Highly recommend this venue to anyone who is looking for an affordable yet beautiful dream come true wedding.
Sent on 09/20/2019
The Palace Center's reply:
Dear Milia, I can't thank you enough for your lovely comments. You and Paul were wonderful to work with and the wedding came together so beautifully. Wish you the best!! Love, Anne
Jane
· Married on 06/09/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Wedding June 9th 2019
This place is incredible response time is next to nothing their staff is impeccable very helpful very friendly and very efficient wonderful service the food was impeccable and I am a master chef so I am the worst critic there is an Sandy the chef did an incredible job with my wedding. The owner of her daughters they’re so sweet and so helpful they put up with me even though I had some bridezilla moments LOL they put up with me and they know how to calm me down and I know all the right things to say and everything popped off wonderful thank you Palace Center for making our day so much more Special in your venue if you’re getting married this venue is well worth your day.
Sent on 07/03/2019
The Palace Center's reply:
Thanks Jane for your wonderful review.. You were a pleasure to work with despite what you said in the review. We wish you both the best of luck and hope to see you soon!!
Anne
Ismaldo A.
· Married on 03/09/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Loved this venue!
The owner is the best! We knew right away after walking into the venue that it was going to be the perfect location for our BIG day! Everything was the way we pictured it and the staff was AWESOME! But the food... it was phenomenal! Everyone loved it and I could go for seconds!
Sent on 06/17/2019
The Palace Center's reply:
It was my pleasure hosting your wedding and working with you. Best wishes to you and Crystal for a very happy and healthy life!
Anne
Shahnaz
· Married on 02/23/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Accommodating and Friendly!
We got married on 02-23-19 and had a wedding of ~400 people. If you are hosting a wedding of that size, in the Lehigh Valley, The Palace Center should be on your list.
The food was excellent- The Palace Center recently hired a new head chef and he did an amazing job preparing food for such a large group. We did a combination platter of the Filet and Chicken Marsala; we received many compliments on the plating, flavor, and overall presentation of the food.
Anne was a pleasure to work with- she was very accommodating on set up. She was flexible with allowing JHM Event Group to coordinate the décor and floral ahead of time so that not everything was completed the day of/day before the wedding. There was a large snowstorm a couple of days before the wedding, so it was great to have that flexibility.
The main ballroom is very spacious and lends itself to a variety of layouts and décor options. The Palace Center is fantastic at accommodating most ideas.
I would recommend this venue if you are hosting a large wedding in the Lehigh Valley!
Sent on 04/03/2019
The Palace Center's reply:
Dear Shahnaz, Thank you for your kind words! You were a pleasure to work with! Wish you the best.
Anne
Jason B.
· Married on 10/20/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Fun, Friendly, Fantastic!
From the beginning, Anne was more than willing to walk us through multiple wedding set-ups and answer all our questions quickly. Sheworked with our schedules to plan meetings when needed, and planned our tasting around other weddings that were there that day. She worked with us through our last minute changes and offered us various suggestions in order to capitalize our enjoyment for our wedding day.
On our wedding day, the staff was absolutely great. They put the finishing touches on various décor items, and were more than willing to help out in any way possible. They served all meals efficiently and quickly without any issues. They were very attentive to myself and husband,and even asked us where our parents were sitting in order to get them their meals first as well. We've had various people tell us how great the food was, and how friendly and attentive the staff was the entire night (we've even had a few people tell us how the staff was having such a good time, and they were even dancing on the side! Haha).
After the wedding was over, the staff was quick to help with the breakdown. I feel like my husband and I looked away for one second, and all the tables were already stripped! We had a bunch of guests stay to help gather our things as well, but the staff was truly great in every aspect.
We cannot thank Anne and the Palace Center staff enough. We couldn't imagine a better venue and we will never get tired of hearing all our guests rave about how much fun everyone had the entire night.
Sent on 10/30/2018
The Palace Center's reply:
Dear Carissa and Jason, It was a pleasure working with you this past year and hosting your wedding ceremony and reception. Thank you for a very detailed review. Greatly appreciate the time you took from your day to write it and hopefully other couples will get to benefit from your experience. Wish you the best of luck!! Sincerely, Anne
Anita
· Married on 09/08/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
I loved working with Anne. She is very detailed oriented and very accommodating to your wants and needs. The venue is beautiful, the staff are very professional, the food was great and overall I was beyond satisfied with the entire experience.
Sent on 09/21/2018
The Palace Center's reply:
Thanks Anita for a lovely review. It was a great pleasure hosting your wedding and many wishes to a happy and healthy life!! Please keep us in mind for future events..
Anne
Evelyn
· Married on 08/25/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Wedding 8/25/18- Anne & her team created a perfect wedding reception-gorgeous, comfortable, & immaculate venue, excellent food & cheerful, accommodating waitstaff, expert set-up of table centerpieces. We were never left wondering about anything as the communication was clear and prompt. They nailed all the details. Highly Recommend!!!!
Sent on 08/27/2018
The Palace Center's reply:
Thanks Evelyn for your review!! It was a great pleasure hosting your son's wedding and please don't forget to share some pictures. Please give my regards to the newlyweds and hope to see you again.
Anne
Trina
· Married on 07/08/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
My husband and I had a beautiful wedding ceremony and reception here...Anne was amazing with helping us with anything we needed along the way. If we had any problems she addressed it promptly. I would recommend this venue for any function!!
Sent on 09/21/2018
The Palace Center's reply:
Thanks Trina for your lovely review.. It was a pleasure hosting your wedding and great working with you. I love the pictures you posted.. wishing you a happy and healthy life.. Please keep us in mind for future events...
Anne
Kristina
· Married on 07/07/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The palace center is a wonderful place to have a wedding! They are so helpful and understanding! They provide exactly what a bride/groom envision for their day!
Sent on 07/16/2018
The Palace Center's reply:
Thanks Kristina for taking time and writing this review. It was a pleasure hosting your wedding and working with you. Wishing you the best!!
Anne
Micheline
· Married on 06/29/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
It was great! Everybody was helpful and did what I asked for. It definitely made wedding stresses alittle easier. I made some changes a week before the wedding and it still was okay.
Sent on 07/23/2018
The Palace Center's reply:
Thank you Micheline for your review and it was a pleasure working with you. May you have a great life with Rudolph. Please keep in touch.
Sincerely,
Anne
Christina
· Married on 06/02/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The best bang for your buck! Did my research extensively and this venue is by far the most beautiful and accommodating to your dream wedding!
Sent on 07/23/2018
Razan
· Married on 06/02/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Wedding on 5/25/19
Anne and her staff were tremendous! They were accommodating with any requests I had, met with us numerous times to put our minds at ease, made a time table for us to know how everything was going to go and to know that everything will be perfect! The day of the wedding, the food was great, the staff were amazing! Also, Anne went above and beyond to help my mom decorate specific tables when the florist failed to bring what was requested for centerpieces and saved the day! So thank you Anne and The Palace Center for making my big day beautiful and stress free!
Sent on 06/25/2019
The Palace Center's reply:
Dear Razan,
It was a pleasure working with you and hosting your wedding reception and thank you for your lovely review. Everyone at The Palace Center and myself wish you and Daniel a lifetime of happiness.
Anne
Aurora
· Married on 05/27/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Amazing experience! Everything was perfect and organized! Ann is amazing, very professional and caring!
Sent on 06/08/2018
The Palace Center's reply:
Thanks Aurora!! It was a pleasure working with you and wish you and Basem the best!!
Sincerely,
Anne
Joan
· Married on 05/26/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Anne and her friendly staff were on point with the bridal shower for my daughter. Countless emails, she was always ready to help. I would highly recommend The Palace for a bridal shower. For 60 individuals this was a terrific place and the food was fabulous!
Sent on 04/23/2018
Megan
· Married on 05/26/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
We are so glad that we chose the Palace Center for our wedding. The staff were very personal and very professional. Everyone that attended our wedding could not stop talking about how good the food was and how beautiful the set up was. The room was very elegant and beautifully decorated and the staff was attentive throughout the entire night. Thank you Anne for working with us to create the wedding we desired!
Sent on 06/11/2018
The Palace Center's reply:
Thanks Megan for your kind words. I really enjoyed working with you on your special day. Please keep us in mind for future events.
Sincerely,
Anne
Jenna
· Married on 03/17/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The Palace Center was the best! We couldn’t have been happier with our decision to have our reception there. Anne was very thorough and was always available (even when power was lost 2 weeks prior to our wedding due to a snow storm) we still had our final meeting! The team Anne had in place for our big day were unbelieveble - Caroline and Ray were beyond helpful the days leading up to the BIG DAY! They helped move tables to where I wanted, gave me their professional opinion when I asked and the day of everything was perfect! If we needed anything they were there right on top of it getting it done. We would highly recommend the Palace Center for any event from the chefs to waitstaff to bartenders and everyone in between they make your day the best ever. We have zero complaints!
