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Weddings

The Magnolia Hotel Reviews

The Magnolia Hotel

The Magnolia Hotel

Houston, TX
4.8 out of 5 rating, 95 reviews
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Reviews

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  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
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Awards

95
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
Weddingwire
4.8/5 95 reviews
Google
4.2/5 2069 reviews
  • Anna
    Anna Sent on 07/29/2022
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    Amazing Wedding Venue and Staff

    We had our wedding reception at the Magnolia Hotel in Houston, Texas and our experience was absolutely amazing from the first meeting through the event execution! Kiana and her staff went above and beyond to make sure everything went off without a hitch and the food was also superb.
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    Brittani Sent on 01/25/2021
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    Above and beyond

    Andy was so incredibly amazing throughout our planning process. He went above and beyond to make sure we were taken care of and happy. Everything was absolutely beautiful and perfect. He exceeded every single expectation and we couldn’t have done it without him. He brought our dreams to life and eased my anxiety and worries throughout the process. The hotel staff was amazing. Francisco was also super easy to work with. There are no words to show our appreciation except thank you from the bottom of our hearts for making our most important day perfect.
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    Roya Sent on 12/04/2020
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    Absolutely Perfect

    I saw Magnolia Hotel in a wedding magazine and called the hotel because my daughter was getting married. I talked to Kiana on the phone, and she set up a walk through of the venue. From that phone call, I knew Magnolia Hotel had great hospitality.

    Magnolia Hotel is the best place to have an event! My daughter had her wedding ceremony and reception at Magnolia Hotel, and we loved everything about it. The service was the absolute best!

    Andy did an excellent job. He worked very close with me and my daughter to make this the safest wedding possible in a pandemic. He is so friendly and has the best customer service. Everything we asked for, Andy worked with us to make sure it happened! His team is amazing too. Francisco was so nice and friendly. He helped make sure the vision came to life.

    Chef Antonio is a top chef in Houston! Every single dish on the buffet looked like a piece of art. It was beautiful and tasted delicious. Chef helped me with the Persian Wedding Ceremony, and I really want to thank him for his hard work.

    As the Mother of the Bride, I highly recommend Magnolia Hotel. Everything was perfect!
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    Parisa Sent on 11/27/2020
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    Excellent!

    Wow, just wow! From our first walkthrough of Magnolia Hotel Houston, the customer service was excellent. All staff members were warm, welcoming and inviting. We knew this was the perfect location for our wedding. Fast forward a few months and the global pandemic hit. We really struggled with the idea of a massive downsize, but Magnolia Hotel was on the exact same page as us. The staff was truly outstanding for their accommodations and support. We had a significant downsize from our original wedding plan, but Andy and his team were phenomenal.

    The food was AMAZING. Our guests could not believe that the food was from Magnolia Hotel. Everyone thought we catered from a Middle Eastern restaurant, but Chef Antonio outdid himself. The Mediterranean buffet was absolutely delicious! So many of our guests went for seconds, and a few of them asked to take food home with them!

    If you are planning an event, big or small, I highly recommend holding your event at Magnolia Hotel! You will not be disappointed!
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    Natalie Sent on 01/02/2020
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    Accommodating and Professional Service at Elegant and Cozy Venue

    We were very pleased with our wedding reception at The Magnolia. Kiana and her team did a wonderful job of keeping everything on time and running smoothly despite a delay with our ceremony at another location. The food was absolutely delicious, and we received so many compliments on the meals. We loved the elegant and cozy feel of the Lounge, and especially appreciated having an extra room - the Library - for our large group of children to relax and play in as well as all of the accommodations of the hotel from complimentary decor to a complimentary two night stay in a suite which was perfect for me and my bridal party to get ready in. Thank you, Kiana!

    The Magnolia Hotel's reply:

    Thank you so much for your kind words, Natalie! It was such a pleasure to be a part of you and Jerrell's special day! Wishing you two every happiness together!

    All the best,
    Kiana
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    Gabriela Sent on 05/31/2018
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    We had our wedding reception at the Magnolia Hotel and it was nothing less than perfect. Kiana did an incredible job working with us through the entire process. She was so helpful and friendly and we cannot thank her enough for going above and beyond. Everything ran smoothly, from the delicious dinner to the send off. The amount of compliments from family and friends about our wedding venue was overwhelming. We would definitely highly recommend this hotel to anyone. Thank you so much to Kiana and the Magnolia Team! Because of them we now have wonderful memories that will last us a lifetime.
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    Shirrie Sent on 05/17/2018
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    Kiana made it all happen, she is great in what she does and so easy to work with. She is very professional, responsive and flexible. I am so glad got a chance to meet her briefly. After the reception we were pleasantly surprised when we got back to our suite, petal flowers everywhere leading to our bed, chocolate dipped strawberries and champagne were all amazing.
    Thank you so much Kiana, Theresa and the rest of the Magnolia team for making our wedding reception a success.

    The Magnolia Hotel's reply:

    Hi Shirrie!

    Thank you so much for the kind words! You were absolutely wonderful to work with and I am so glad we made your day everything you hoped for!

    Thank you again,
    Kiana and The Magnolia Team!
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    Tessa Sent on 09/27/2016
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    The Magnolia Hotel in downtown Houston was the perfect place for my wedding reception. I loved having it at this beautiful hotel without it feeling like a traditional hotel ballroom wedding. We utilized the entire second floor lounge for our wedding and it was completely transformed to be everything we ever dreamed of. The food was absolutely AMAZING!! and the bartenders were great especially since we had a large wedding with an open bar! Kiana and her team made the night truly rememberable and I cannot thank her enough for everything that she did for us leading us to the wedding and during the reception. And to put icing on the cake, we had chocolate covered strawberries, rose petals, and champagne waiting in our suite after the reception. It was the perfect way to end an amazing evening!
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    Christina Sent on 05/08/2016
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    This venue was absolutely wonderful! Marty was an amazing coordinator and Miguel really took care of all the set up! I had a very specific vision and they exceeded all my expectations. Not only is it a great location, its a beautiful space! I highly recommend the Magnolia Hotel!!!!
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    Jessica Sent on 11/06/2015
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    This hotel was beautiful and amazing! Lauren Miller the Corporate Catering Sales Manager was beyond fantastic! They worked with us on everything and the food was fantastic!
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    Stephanie Sent on 07/26/2015
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    I can't think of a better place to have had our reception. Both Kristina (our initial coordinator that we signed all contracts with) and Lauren who took over our wedding midway through the planning were attentive and responsive to all emails and requests. Lauren went above and beyond the day of, with a sprained ankle, to make sure I was comfortable and happy from the moment we stepped onto the floor the morning of to start our hair and make up. The Magnolia's ballrooms are beautiful on their own and easily transformed into something magnificent with whatever you decide to put into decorations.
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    Suzanne Sent on 06/23/2015
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    The Magnolia Hotel Houston provided a beautiful venue for our son's rehearsal dinner. The food was amazing! The decorations were perfect. Lauren accommodated all our needs and wants. Kiana worked with us on our wedding room block. Everything was perfect!!!
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    User2174850 Sent on 05/14/2015
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    From the moment I toured the Magnolia Hotel and met with Lauren I knew I had to have my wedding there! The venue is gorgeous and the staff is professional. Lauren went above and beyond from start to finish for me. I could go on and on about the amazing experience I had. Thanks to the beautiful Magnolia Hotel, Lauren and all the staff I was able to make my dream wedding a reality! If you are looking for the perfect spot I highly recommend the Magnolia Hotel.
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    Erin Sent on 04/14/2015
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    The Magnolia Hotel was amazing. Lauren, the venue coordinator, was helpful, responsive, and reliable. I really felt as though she eliminated a lot of the wedding planning stress for me.

    I highly recommend this venue!
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    Melissa Sent on 04/08/2015
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    The Magnolia Hotel was everything I wanted and more for my wedding. The venue was gorgeous and the food was AMAZING!! My guests all raved about it. Lauren was awesome dealing with and talking to. She was very patient with me and thousand questions. The Magnolia Hotel was very accommodating with our changes and concerns. We were also very fortunate to stay overnight in one of the hotels suites. The room was gorgeous and was very spacious with enough room for me and family to get ready in. I will recommend this hotel to everyone that I know who is getting married.

    Mr. & Mrs. Gonzales
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    User2006176 Sent on 01/12/2015
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    I had my reception at the Magnolia in the 2nd floor lounge and it was beautiful. From the very beginning, Lauren was extremely helpful. She not only made sure we got the wedding date we needed, but helped us in every step of the process from booking rooms to choosing food to making sure we were contacting the right people. She even helped with vendor suggestions. I was worried about parking for the weekend of, but the valet and the front desk were very willing to work with us. There was even another event happening the same night as the wedding, but I felt like they were focused on me completely.
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    Christine Sent on 12/18/2014
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    We held our reception at the Magnolia this weekend and I cannot thank them enough for everything! We worked with Lauren and she is amazing. She is so organized, detail oriented and incredibly easy to work with. On the day of the wedding, everything was perfect. We loved the layout, the service and all of the food was delicious! Everyone at the Magnolia did a fantastic job, we cannot wait to celebrate there again soon. Thank you!
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    Albert Sent on 12/03/2014
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    Lauren Miller, Social Catering Sales Manager, was very easy to work with, and made wedding planning as stress-free as can possibly be from her end. Her staff, Miguel and Gloriela, did a fantastic job during the reception. The space was the perfect size for our guest count of 148, which is not a small number, but still felt intimate. The food was good, especially the root beer braised short ribs.
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    User1947414 Sent on 12/02/2014
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    We used the Magnolia Hotel for my son's rehearsal dinner and I must say that we were completely satisfied with our venue, service, and catering. Lauren Miller provided us with all of the details from room location based upon the number of guests to food selection. The room setup was exactly like we discussed and the room was transformed into a very special intimate dinner for our guest. The food was amazing and our guests are still talking about the buffet selection. Thank you all for making this day memorable for my son, his wife and all of our guest.
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    User1935374 Sent on 08/18/2014
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    We stayed here during the build up to our Wedding and also on the Wedding night. Many of my family were over from Europe and stayed the week at this hotel. It was great value and the service and ammenities were all excellent. Really nice breakfast and helpful and friendly staff. We ended up getting our room upgraded which was really nice and comfortable. I would recommend this hotel and would stay here again!
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    Alex Sent on 08/13/2014
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    Lauren Miller and her team at the Magnolia were the absolute best. My wife and I could not have worked a more professional, courteous, and accommodating group of professionals. We had our ceremony and reception at the Magnolia and it was top-notice. Not to mention it is a beautiful venue. I highly recommend working with Lauren, she is the best.
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    User1719755 Sent on 07/18/2014
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    Such an easy vendor to work with and a great impression made on our out of town guests. The views are phenomenal, especially from the pool. And it has a distinguished feel different than many of the other major hotels located in downtown. Would definitely recommend this as hotel accommodations for any wedding.
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    Stephanie Sent on 07/08/2014
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    The Magnolia Hotel in Houston offered excellent hotel service to our wedding guests and to us. We contacted them about blocking rooms for our wedding party and had wonderful service from the very beginning. The price was exceptional as was the quality of the rooms and hotel itself.
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    Mystic Sent on 07/06/2014
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    We stayed at the Magnolia Hotel for our weekend of wedding festivities. We chose this as our hotel for out-of-town guests, for bridal party accommodations to get ready the day-of and for having the Bridal Luncheon the day before.

    The staff at the Magnolia was amazing, from booking the event, blocking rooms, dealing with reservations and the weekend of the stay. They gave us our own webpage to track RSVP's for rooms, which was such a help in preparing. They handed out gifts to our guests as they checked in and during our stay, one guy even went and found me a box full of safety pins as we were leaving for the church.

    The only thing that happened was it took 45 minutes to get valet to bring the car down for the bride to get to the church...but it was super busy that afternoon. We called ahead from our room, but it still took a very long time. Valet was not a problem any other time or for any other guests during our stay!

    Thank you Magnolia Hotel! The Martin-Newtons
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    User1685389 Sent on 06/25/2014
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    We used a room block at the Manolia for my daughters wedding..Everything was wonderful. We loved the breakfast and cookies!! The rooms were beautiful and the bridesmaids stayed in a suite. I highly recommend the Magnolia if your wedding is in Houston!!
  • jill
    Jill Sent on 04/18/2014
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    I had my wedding ceremony and rehearsal dinner at The Magnolia Hotel. It was perfect! Lauren Miller was fantastic to deal with. I was able to plan pretty much everything via email which saved me the stress of having to miss work. Lauren made everything easy and I was impressed with her professionalism and flexibility. Although she's not technically a wedding coordinator, she made everything go smoothly and addressed all of my concerns so I would not have to worry about a thing. The food at the rehearsal dinner was fantastic and my guests that stayed at the hotel are still talking about how nice it was. The rooms were great, the complimentary happy hour, milk and cookies, and breakfast were all exceptional. Thank you so much for making my day so easy and enjoyable!
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    User1540018 Sent on 02/20/2014
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    My husband and I hosted our Wedding Reception this past Saturday (2/15/14) at The Magnolia Hotel. Let me start by saying everything that evening was amazing! The Magnolia Hotel, itself, is a uniquely beautiful and classy venue- but then decked out in our own personal wedding reception theme and decor it was even more amazing! From our initial meeting with Kristina Bontrager and Lauren Miller at the Magnolia- up to the day or our wedding reception--everything was just seamless. I'll be the first to admit that my husband and I did have some out-of-the-box requests, but Lauren, Kristina and team were always gracious to accommodate us and we were never told that what we wanted couldn't be done. Everything and everyone at the Magnolia was just perfect and exceeded our expectations! We have received so many compliments from our guests about how beautiful the Magnolia Hotel was and how we picked the perfect venue to have our reception. My husband and I couldn't agree more!
    The staff was wonderful; everything executed beautifully- the food, the service, the professionalism...it truly was OUR day and everyone at the Manolia made sure that we hadn't a worry in the world that evening. After the reception, we also stayed the night in one of the beautiful King Suite rooms where we walked into a beautiful room with rose petals layed out in a giant heart on the bed, chocolate covered strawberries and bottle of Champagne!
    The Magnolia rises above the rest and holds a very special place in our hearts! Definitely know that we will be back and find a reason to celebrate something there...would be even better if we get invited to someone else's wedding there..just sayin' ;)
    Nothing but praise! Thank you-thank you Kristina, Lauren and the rest of the wonderful staff at the Magnolia Hotel:)
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    James Sent on 08/13/2013
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    I could not have asked for a better wedding experience! Everything from deposit to day of details were handled with so much respect, care, and responsiveness to our needs. Kristina made our dream come true. We are forever thankful and our guests are still talking about it three weeks later.
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    Shekina Sent on 08/06/2013
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    Kristina and her staff (Miguel) made everything seamless. They were very flexible and everything ran smoothly. Everyone said their food was the best wedding food they'd ever had. THey helped us set up and tear down items, corrdinated with our vendors and made my day virtually stress free. I think everyone should have an event here!
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    Mike Sent on 07/19/2013
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    Kristina Bontrager at the Magnolia Hotel downtown Houston was superb. My wife and I planned our wedding while I was deployed. Not only did this put a heavy emphasis on clear email communication until the wedding, but it more importantly required flexibility and trust. Kristina stayed until 10pm the night of our reception and was the professional I expected which allowed our wedding to run so smoothly. Thank you Kristina!
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    Kimberly Sent on 07/19/2013
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    The Magnolia Hotel is a beautiful venue, but Kristina was instrumental in making it a fabulous venue. Kristina was wonderful! She was always available to answer any and all questions we had, even when she was out of the office or off work, she still made herself available if we needed her. Although, we didn't have too many additional questions because she was so thorough and detailed. She communicated well with all of our vendors, and was happy to be their point of contact throughout the entire planning process. After our initial meeting, I had complete confidence in her. Our reception was perfect; the food was delicious, the drinks were flowing, and the staff were on point. I would highly recommend The Magnolia Hotel.
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    Holly Sent on 07/17/2013
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    An absolutely amazing job!!
    Kristina was an absolute joy to work with. Whenever I had a question about anything-she was eager to help (and I had ALOT) of questions. From suggestions on the food to serve (the chicken/appetizers were fantastic) to how to set up the wedding-she thought of everything and all of her suggestions were right on the money. We had many people from out of town and they all stayed at the Magnolia and raved about the staff. Thank you to the front desk to making sure the welcome bags went out, to Miguel and the catering staff who did a wonderful job bringing up food before the wedding to the excellent service during the reception (and making sure it was all set up perfectly for our guests). I can not tell you how many people said it was the best wedding ever !!!! Thanks for making our daughters wedding day perfect!!
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    Michelle Sent on 07/15/2013
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    Kristina, the manager, was very professional, communicated well, and was flexible when changes were made. The staff went out of their way to be accommodating and take care of every need that came up. My husband and I can't say enough positive things about how well our wedding turned out.
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    User1241120 Sent on 07/14/2013
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    My wedding reception at the Magnolia Hotel was absolutely perfect! I have no complaints whatsoever! Everything was amazing (the food, the service, the atmosphere!) and they were all very professional and so helpful! They took care of all the loose ends and helped me with every decision I needed guidance on. Perfect!
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    Julie Sent on 07/10/2013
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    I held both my ceremony and reception in the Sterling Ballroom on the first floor of the Magnolia Hotel on June 15, 2013. I could not have been happier with how everything turned out. Kristina Bontrager, the catering/events director, was amazing. She was super helpful from the beginning of the planning process all the way through the event. Kristina and the hotel were flexible with all of my requests on the menu, including my last minute requests for edible favors and late night snacks. All of the food looked and tasted great. The venue ended up looking amazing and I know all of my guests had a really great time. An added bonus are the spacious and tastefully decorated hotel rooms. I would definitely recommend the Hotel Magnolia for any type of event.
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    Kim Sent on 06/17/2013
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    I can't say enough about the Kristina and her staff at the Magnolia Hotel. From our initial meeting in the proces of choosing the venue to midnight and the closing of the bar on the night of the reception, the staff did everything possible to make the event a success. Many of our guests have commented on what a great party it was and how much they enjoyed the venue and the food. We never had any issues that Kristina didn't imediately address and remedy. As the mother of the bride I must say I would highly recommend it as a wedding venue.
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    Kimberly Sent on 05/21/2013
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    Kristina Bontrager and the rest of the staff at The Magnolia Hotel were just wonderful beyond words! They helped my vision for my special day come true and it was a magical evening. The ceremony and reception spaces were beautiful and the staff was amazing! I would recommend this as a venue for any occasion.
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    Leann Sent on 05/01/2013
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    I had my wedding at the Magnolia Hotel in Houston, Texas. My experience with this venue was exceptional! Kristina Bontrager, catering manager, was absolutely amazing. She made the whole experience run so smoothly. Kristina was responsive to emails and last minute requests, and was even able to offer me more budget friendly options for my special day.

    I would definitely recommend the Magnolia Hotel as a wedding venue. The lounge where we had our reception was perfect!
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    Wonjee Sent on 03/05/2013
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    The Magnolia Hotel was such a fabulous place to have our wedding. We worked directly with Kristina Bontrager, the Social Catering Manager, who was the most amazing person to work with. She is so detail oriented and communicative during the whole 7-month planning process. I considered myself pretty organized until I began working with her.

    Our wedding ceremony and reception took place on the 2nd floor lounge area. The whole area was converted beautifully, and our guests were completely impressed by the staff's professionalism and aesthetics of the hotel. Everything ran so smoothly with Kristina overseeing the whole wedding.

    The guests enjoyed not having to travel after the wedding and went straight to their luxurious rooms to relax. They also enjoyed complimentary breakfast the following morning. My husband and I enjoyed our complimentary suite on the night of our wedding.

    Kristina and her staff were truly wonderful to work with. They have made our wedding come true in more than what we imagined.
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    Adrianna Sent on 11/07/2012
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    Kristina Bontrager did an absolutely amazing job with my reception and making sure everything ran smoothly. Everything went exactly as planned and how I had hoped. She was also so helpful and responsive to all my questions and helping with advice when it was something they would not be able to provide. The room was stunning, the service was perfect. Couldn't be happier with the venue. I HIGHLY recommend.
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    Adrianna Sent on 11/06/2012
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    I had my reception at the Magnolia Hotel in Houston and Kristina Bontrager did an amazing job. Everything was seamless and the night went exactly how I could have hoped for. She was very responsive with any questions I had throughout the process (which there were quite a few) and was great with advice. I would HIGHLY recommend using this venue. They made it very easy for everyone involved in the planning process.
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    Erica Sent on 10/25/2012
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    Kristina and her team were AWESOME! I had several changes before the big day and she was there every step of the way. Everything I requested, I received. Kristina was very attentive, knowledgeable, and FUN to work with!

    Thanks for an AWESOME experience!
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    User997396 Sent on 10/25/2012
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    The Magnolia Hotel was AMAZING! After learning 7 weeks before our wedding that our previous wedding reception venue double-booked us, we contacted The Magnolia Hotel and they actually had our date available. They were extremely accommodating, provided top-notch service and the food was outstanding. The level of service is truly unparralleled in the industry and we were continually impressed by their professionalism. They truly made our wedding day perfect! We can't thank them enough!
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    User907303 Sent on 08/11/2012
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    If you're looking for a place where you can create a feeling of sumptuous luxury without breaking the bank, you couldn't find a better place than the Magnolia! We just had our wedding ceremony and reception at this wonderful hotel. We had about 155 guests for our ceremony followed by a lovely buffet dinner in the club - we used very minimal decoration to add our own style to an already lovely space! The social catering manager there, Kristina, is a phenomenal woman who not only held our hands as needed through the planning phase, but she was right by my side on my wedding day and throughout the reception, from getting the guest book I forgot in my suite to fixing my updo as it fell apart during the reception. Every single member of the staff was wonderfully helpful and the service was always prompt and friendly, no matter the size of the request. Our entire family commented on how wonderful their experiences had been for the whole wedding weekend - this hotel and its staff truly helped us have the wedding of our dreams. The food was delicious and reasonably priced for the great quality. The bar packages were also fairly priced and the bartending staff were excellent! My new husband and I are so grateful to the hotel for all that they did and we look forward to celebrating our anniversaries back at the place that started it all!
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    Lindsay Sent on 03/01/2012
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    We used the Magnolia Hotel as the hotel for our out of town guests, the location for my husband and I to get ready, and where my husband and I spent our wedding night, and it was perfect. The rate was good for a downtown hotel, and it was so easy to set up the block of rooms for our guests. The suites were the perfect size for getting ready, and the hotel is so stylish that it was a good backdrop for pictures. We even went to the roof for pictures of my husband and me; I can't wait to see them! The free breakfast was delicious, and there were a lot of options. The hotel wanted to charge us for distributing gift bags to our guests, but they waived the fee when we questioned them about it because we had so many rooms booked in our party. The whole staff was really friendly and helpful.
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    Alice Sent on 02/02/2012
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    It was a beautiful venue. I received many positive feedbacks from my guests regarding the food. Natalie was extremely responsive to my questions and emails.

    The wedding was perfect!
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    Allison Sent on 11/15/2011
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    I was so pleased with my reception! Everything went so smoothly, and the service throughout the entire planning process was exceptional. Natalie did a great job of communicating with me and asking the right questions to be able to coordinate the reception, vendors, band, etc. She was very responsive and answered all of my questions in a timely manner.

    Aside from the logistics and all of the planning, the venue, food, and service were excellent. The hotel is gorgeous and a fabulous backdrop for an event. I shot my bridal portraits there as well with no additional charge, and Natalie made sure that I had a room to get ready in beforehand.

    The room block was very reasonable, and many of the guests commented on how much they absolutely loved staying there. All in all the whole weekend was a success thanks to all of the hard work and planning put forth by a talented wedding coordinator and staff. I would definitely recommend this to any bride!
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    April Sent on 11/13/2011
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    We absolutely loved the Magnolia Hotel. The staff was fabulous and our social catering manager, Natalie Monk, was wonderful. Our guests had a wonderful time and those who stayed at the hotel loved the complimentary breakfast, and cookies and milk at bedtime. The Magnolia Hotel is the perfect venue for a wedding!
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    Andrea Sent on 10/25/2011
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    When looking for a place to have our wedding reception, I wanted to choose something a little bit more modern and classy than floral and frilly because my husband is not a pink-roses-and-lace kind of guy. The Magnolia Hotel is super-chic, classy, and absolutely lovely. Everything from the decor to the wonderful staff and beautiful rooms completely held me, my groom and our guests in awe. The day of our wedding, things were more beautiful (and fun) than I had imagined. The Cajun-themed menu we chose was outstanding, and there was more than enough to feed everyone. Also, Natalie Monk is the best wedding coordinator you could ask for. She was so nice to us, extremely professional, and worked with us on everything. Not only that, she made it so easy for our outside vendors to set everything up. We had looked at other hotels before we saw the Magnolia, but none of them were as nice or had such wonderful service. After our wedding, I had people coming up to me to tell me it was the best wedding they had ever been to. That's a great feeling, and I give the credit to the Magnolia.
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    Carol Sent on 10/15/2011
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    I had narrowed the party I was giving our son the night before the wedding down to three downtown hotels. I chose the Magnolia because of their party planner, Natalie Monk. She made everthing so easy for me. I planned the party from Mississippi and everything was so much more than I expected. The decorations they used were perfect and I did not have to spend more for them. The food was outstanding. I was so happy with everything. It could not have been more perfect.
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    Gilbert Sent on 10/12/2011
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    We arranged for a wedding block at the Magnolia Hotel for my sister's wedding earlier this month and could not have been happier with our level of service. We worked with Natalie Monk and were treated as if we were Ms. Monk's only client. The rates offered by the hotel were incredibly reasonable given the quality of the amenities. Our guests enjoyed their stay and the bride and groom couldn't have been happier. The definitely recommend splurging on the Presidential Suite. The room is enormous and was the perfect place for family and friends to gather before and after the wedding.
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    Marlyss Sent on 10/11/2011
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    The Magnolia Hotel Houston was the perfect location for our daughter's reception. Many of our out of town guests as well as ourselves stayed at the hotel making everything so much easier. The hotel staff was very professional and attentive and the food was fantastic. Many of our guests commented on the delicious meal. I would definitely recommend Magnolia Hotel Houston for a reception.
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    Vy Sent on 09/30/2011
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    We had booked the Magnolia Hotel - club/lounge level - in 2009 for our September 2011 wedding. Natalie Monk, the social catering manager, is very responsive and attentive to all the details. She made the reception portion of the wedding flow seemlessly. I cannot say enough wonderful things about Natalie. The staff at the Magnolia Hotel was helpful in every manner. We were able to stay within our budget for the reception by asking for Natalie's professional help in deciding on the open bar and passed appetizers. We were able to satisfy our appetites with a combination of Vietnamese and American food over three courses for our wedding. The chef prepared the Vietnamese dishes to appeal to everyone's taste buds. We are very happy with the service, attention to detail, and professionalism of the staff at the Magnolia Hotel.
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    Lexie Sent on 08/07/2011
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    Natalie was AMAZING!! I absolutely loved her. She was so helpful and so receptive to what I wanted for my wedding reception. She was there throughout the whole thing, stayed calm, and really kept everything flowing. The food was incredible. We had the carmelized apple stuffed chicken paired with the beef tenderloin with swiss chard. It was not the typical rubber chicken you usually get at a wedding - it was delicious and I received many compliments from several "foodies." Everything turned out BEAUTIFULLY!!
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    Rebecca Sent on 06/27/2011
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    This place is absolutely gorgeous!! Natalie was amazing to work with and responded extremely fast to my emails and was always on top of every detail helping us through the way. The wedding would not have been as amazing as it was if it wasn't for the Magnolia Hotel.
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    Amanda Sent on 04/06/2011
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    When we first booked the Magnolia, we were working with Claudia. She is great at what she does, she answered the million questions I had, and worked with me on food and beverage options. During the planning process, Claudia transferred and we got to work with Natalie, and she is just as amazing. She was always just a phone call or email away, and always responded in a timely manner. She helped with the room setup and gave us a beautiful suite on the night of, it was beautiful! She worked with us on rooms for our other bridal attendants, and was just great to work with overall. The only complaint I would have is that the food took a little long to come out. Other than that, the food was amazing, the service was great, and we had the time of our lives!
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    Melissa Sent on 03/08/2011
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    Fabulous -- just absolutely fabulous in every sense of the word. We had known all along we wanted to have our wedding here, as we have a back story with The Magnolia in addition, we've eaten here a million times in the bar area and the food is superb. Originally when we looked at pricing we thought we could find something better so we shopped reception sites and found this was definitely our place, not only for sentimental reasons but for what you get for your money. You definitely get the biggest bang for your buck. We had a ridiculous amount of food during our cocktail hour and guests were handed drinks as soon as they walked into cocktail hour, the reception where guests were stuffed to the max (still receiving compliments on how delicious the food was and the general consensus was "I couldn't pick just one so I picked all the main courses") -- that was a good feeling! We also had midnight snacks served towards the end of the night and those were a big hit! The food was AMAZING. And there was SO much of it. We were definitely pleased with the five star service we received all night from the staff at The Magnolia. They took care of guests all night long -- and really really made sure we as the bride and groom had not a concern in the world all night. Drinks were constantly refilled and food was a plenty for the both of us. They even had our table set with all the appetizers, salads, dressings, food, etc and made sure we ate! The room rates we got were insanely cheap for a Downtown Houston Hotel and we had over 50+ rooms book for our wedding by the end of it!!! Some of our guests even decided to book that night after the wedding because they had had so much fun and the hotel honored the price they had given me originally (which we agreed would be cut off after January 12, but that was never an issue). Also note, this was a holiday weekend for the hotel!!!! With regards to the event coordinator, Claudia and Natalie. We booked our wedding about a year in advance so intially Claudia was my contact. As you can imagine I had nine thousand questions and would email her at all hours of the day and night and she never ever ever made me feel like a nuisance and always responded in a timely manner. Even once, she emailed me the next morning and apologized for taking so long to respond, I was like, seriously? I emailed you at 6:30 pm the night before lol. I was not expecting a response back so quick (as I know they do multiple weddings every weekend). Right around November, during my menu tasting, I was introduced to Natalie who would be taking over the social events and Claudia was moving on to corporate events. I was a little hesitant at first because I've heard horror stories about coordinators changing and things getting lost in the shuffle etc. I could not have been anymore wrong. Natalie stepped up to the plate and went above and beyond the call of duty. She was beyond organized, had all my previous emails saved, and I NEVER ONCE had to explain anything to her because she had basically read over my files and emails with Claudia and knew exactly what I was talking about whenever I had a question about something. She answered every phone call, email with the same turn around Claudia did and literally felt like I was talking to a girlfriend who just happened to be in charge of my ENTIRE wedding! She even listened when I had to vent about some vendors. The night before (literally as I'm checking in) I was having issues with another vendor and we texted back and forth (she was tied up at the hotel) and called me back when she was finished asking if I wanted her to come to the room to help solve the problem!!!SHE EVEN HELPED SET UP and decorate the day of the wedding. Natalie was there ALL night working so hard and making sure everything was perfect, checking in with me throughout the night. AMAZING -- just amazing. I love Natalie to death and couldn't have asked for someone more amazing than her to be my even coordinator!!!
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    Rasha Sent on 05/05/2010
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    One stop for almost everything. Working with Claudia at the Magnolia was very pleasurable. She handled food, room setup. We got a night at the hotel as well as breakfast the next day. We felt very pampered! She remembered everything and reviewed it all with me to make sure that everything was perfect....and it was. I am so happy I went with this cozy atmosphere, it was perfect for our personality and that was very apparent to our guests.
  • Brittany
    Brittany Sent on 04/05/2010
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    There could not have been a better venue to hold our wedding reception at. Jessica Smith was a dream to work with and she was a part of why our wedding day was so fantastic. The built in lighting and the design of the ballroom was awesome! The food was awesome and the staff was attentive. The guests that stayed at the hotel were very happy with the accomidations as well. I look forward to staying at the hotel just for fun in the future!
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    Beatriz Sent on 11/07/2008
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    This is were we went for our mini honeymoon! we stayed there two nights and it was amazing. They upgraded us to a suite since it was our honeymoon and they had all kinds of perks. Free breakfast, happy hour and cookie bar! they also had an amazing lounge with a library and a real fireplace! rather romantic. I loved this place, it was amazing.
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    User1852358 Sent on 10/08/2014
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    Lauren Miller, the Social Catering Sales Manager at the Magnolia Hotel could not have made our lives any simpler. We were the parents of the groom and wanted to host a Rehearsal Dinner for 60 people - a lot of people came in from out of town, and two from out of the country to attend this wedding. My daughter in law and I met with Lauren to discuss the dinner, and she made everything so easy. We only had to meet in person the one time, and then after that, it worked so well.

    The dinner was beautifully done. We chose the buffet and there was ample food - as a matter of fact, I'm sure there was some left over. The waiters and bartenders were very efficient and friendly.

    The ballroom that the event was held in had great acoustics, which was an asset due to the many speeches being said that night. And for those that want to know, a microphone is not necessary. The food was delicious and I can honestly recommend this venue for any wedding event!

    Sherri Woodcock
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    Theresa Sent on 10/16/2013
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    We hosted all of our out-of-town guests at the Magnolia, and we had our Reception there as well. We rented the 3rd floor for the cocktail hour and the 2nd floor for the reception. The experience was fantastic. Over the year we spent working with them, everyone was fantastic, very responsive and accommodating. We worked directly with Kristina on our wedding plans with the hotel, and she was awesome. She's obviously very smart, and she seems young, but her recommendations and help was perfect, I have no complaints. She allowed us to customize the beer package with our favorite locals like Karbach and St. Arnolds, she allowed our guests to blow bubbles in the lobby and on the dance floor for our "big exit;" essentially everything special I requested, the hotel accommodated with little or no extra cost. The space itself turned out gorgeous, we used lots of candles and tea lights and it lit up the room beautifully, and the windows in the reception space were very important to me. We used a side room for the photo booth and the space was perfect. The food was delicious; we even had one of our guests who is a Chef here in Houston, come to tell us how great the food was. All of our out-of-town guests were very happy with the actual hotel and the free breakfast and daily happy hour. Everyone was complimentary on the venue, and our wedding weekend was a dream come true. Hosting our reception at the Magnolia was expensive, but totally worth it for the piece of mind.
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    User1214644 Sent on 06/10/2013
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    We had a GREAT wedding!!! Kristina with the Magnolia was great to work with - she was fabulous and very accommodating. We had both our ceremony and reception there and everyone has raved about what a great location it was. I highly recommend contacting Kristina for your wedding. The food was really good, everything was hot and delicious!
  • Allison
    Allison Sent on 08/12/2012
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    Where do I start? About 4 months before the wedding Kristina became The Magnolia's new social coordinator. After the first meeting with her I knew she was the perfect person to be working with. She asked all the right questions to things I had never thought about. I was constantly emailing her and she promptly responded. Kristina pulled all the little pieces together the day of and helped out more than I ever expected. After the ceremony she was sweet enough to ask if I needed a drink or hors d'oeuvres. Not even my bridesmaids were on the ball like she was. Kristina and I have kept in touch since the wedding.

    Everyone raved about how great the food was. I had a bridesmaid that was pregnant and really wanted beef, but it was all being prepared medium rare and she didn't feel comfortable eating it. The chef made a special piece just for her that was well done. Small things like this make a huge difference.

    The hotel is gorgeous and the staff are so wonderful. I really loved the hotel lobby. It was a great place to take photos. OH! And the staircase we made our grand entrance on was phenomenal. I felt like a superstar! Every night there are complimentary milk and cookies, so I went with my sisters and their kids. It was great to have something like that to entertain the kids without needing to leave the hotel. Afterward we went to the rooftop pool, which is pretty amazing. The view is super cool with all of the lights around downtown. I couldn't have chosen a better venue than The Magnolia. The quality that I received for the amount of money spent is out of this world.

    Thanks again, Kristina!
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    Michelle Sent on 06/08/2012
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    The Magnolia Hotel is a fantastic venue for your reception. They have two floors - a lounge and the ballroom. You can book one floor, both floors or even 1 1/2 floors. It was great that they had so many options. In the end, we opted for both floors. The events manager was always responsive, timely and willing to answer any and all questions I had. During the planning, the manager left for another position and in the meantime the corporate events manager stepped in. While I naturally had to go over a few things again, things picked up like nothing changed. When the new events manager was hired, she picked up where the last person left off and again I received the same level of service and responsiveness. Let me also note that I planned most of of this wedding via email with them as I did not live in the same town. I made only 2 or 3 visits to the hotel before the wedding. They did a great job and definitely delivered. We were able to take photographs wherever we wanted in the hotel as long as we were willing to work around other guests. I highly recommend having your reception here.
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    Iris Sent on 10/13/2011
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    We booked the Magnolia Hotel for our January 2011 wedding, and it turned out great! Natalie became our catering manager after our original person was promoted, so we only had about 2 months with her. But she took on all her new responsibilities wonderfully! She responded to emails in a timely manner, and the amenities were all fantastic. Everyone loved the food for the reception, and they thought the hotel was beautiful. There was a small issue with the number of chairs at one table, but the guests figured it out for themselves. And when we were taking photos on the staircase with the family, the lights went out (something about being on a timer), but they had it fixed within 10 minutes. It gives us something to laugh about now! And the BEST thing is that Natalie hooked us up with the Presidential Suite, which was AMAZING!!! We are big fans of the Magnolia...the food, the beds, the rooms, the hospitality...it all was fantastic! They made everything very convenient. I would highly recommend this hotel as a venue for anything!!
  • Clare
    Clare Sent on 01/25/2021
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    Perfect Reception Venue

    My husband and I got married down the street at Annunciation Catholic Church and had our reception at Magnolia Hotel. The placed looked beautiful and the staff was accommodating, even through a pandemic! The food was excellent and the space fit our vibe perfectly. The price was very reasonable for a beautiful downtown hotel wedding reception. They also included the bridal suite for me for two nights, which was very helpful getting ready the morning of the wedding and very convenient just going upstairs after the reception! Our wedding guests definitely appreciated the convenience of staying at the hotel too. A beautiful venue!

    The Magnolia Hotel's reply:

    Thank you so much for your kind words, Clare! You and Zach were an absolute pleasure to work with. Thank you so much for choosing us to be a part of your special day. Sending you wishes for a lifetime of love and happiness!

    All the best,
    Kiana
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    User2991278 Sent on 03/04/2017
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    Used for hotel block. Overall rooms were nice and guests were happy. Some issues in management changing from when block was booked to event occurring so some things mentioned to us were no longer available (complimentary cocktail hour, breakfast was pretty limited and guests not notified of availability for our block).
  • Kendra
    Kendra Sent on 04/01/2015
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    I chose Magnolia Hotel as my venue because it fit the vision I had for my wedding. I am happy with my decision, because my wedding turned out great! The food was great, the ballroom was great, and the staff was great. The only thing I would advise to all brides-to-be is to make sure you inquire about gratuity, taxes, and any other “mandatory fees” (like security) so you won’t be caught by surprise.
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    Jo Sent on 11/03/2014
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    My husband and I got married at The Magnolia Hotel in downtown Houston in October 2014. We are both from Houston and really wanted to have a modern downtown feel for our wedding. Overall, the staff was very helpful! Lauren Miller, the event coordinator, was amazing to work with. I had a lot of personal touches incorporated in my wedding, and she was great at making me feel assured that everything would turn out just as I envisioned.

    The reason that we chose the Magnolia was it's location in downtown. We were able to take pictures on the rooftop, and there was a beautiful view of the city skyline both at night and during the day. The price was a tad expensive (especially because everything-food and alcohol-is provided through the hotel), but there was surprisingly a lot that the hotel provides to you on your special day (vases, candles, linens, etc.). Also, the hotel itself is already very beautifully decorated, so there was not much that needed to be brought it. We had our ceremony in the third floor ballroom (the least pretty of the spaces in the hotel), our cocktail hour on the 3rd floor lounge area, and our reception on the entire 2nd floor.

    I was also worried about placing a deposit on a location before getting to taste the food (food quality was really important to me), but I was pleasantly surprised at the how great the food was at both the tasting and the wedding! And on the day of, all of the hotel staff was very attentive.

    I would definitely recommend this location to future brides that are looking for a modern venue space!
  • O
    Olivia Sent on 11/01/2014
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    Our wedding guests stayed at this hotel and they all seemed to be very pleased with the rooms. The "room block" staff was very helpful and sent me updated guest lists when requested. The only snafu was using the website. My link to the website gave me data different from what the reservation staff saw. It didn't seem to matter since all my phone calls were promptly returned and the updated room reservations were emailed promptly. On Sunday morning, I reserved the Library so that our guests could have a private place for breakfast--I would recommend this. The valet staff was also helpful in alerting us that there was to be a big parade on Saturday that might hinder getting cars quickly.
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    Christine Sent on 07/25/2014
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    I booked The Magnolia for my wedding reception. So far everything has gone very smoothly. Lauren is very quick in responding to emails. We are meeting Next month to discuss our menu. So far so good!
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    M Sent on 06/25/2014
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    Lauren with the Magnolia Hotel was so helpful in the planning of our wedding reception. She accommodated all of our requests with seating, centerpiece vessels, and dance floor placement. The Magnolia was the perfect venue for our reception and also have an amazing presidential suite that we stayed in after the reception
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    User1329939 Sent on 09/15/2013
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    The Magnolia Hotel was the perfect venue for our wedding weekend! We had many guests come from out of town, so we needed a hotel where we could all stay. Not only were hotel staff professional and attentive to us, but we received many compliments from our guests about the service also. Kristina was our catering manager and she could not have been more helpful - she answered my many questions patiently and organized every detail perfectly. And the food here is fantastic, which was very important to us. I would certainly recommend this venue to other brides AND guests looking for a place to stay in Houston.
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    User2050862 Sent on 02/24/2015
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    Best reception ever! Great salon and great rooms!
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    Barbara Sent on 04/10/2014
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    Wonderful, helpful staff. Excellent food, especially since it was buffet style. We served steak and chicken wellington, both were outstanding. The waitstaff during cocktail hour were so attentive and friendly. Nobody had to wait for an appetizer or drink. The reception area came together beautifully and Lauren did a great job of organizing all my outside vendors. My only complaint....and that's just because I'm a conservative spender, was that its fairly pricey. Yes there are more expensive venues out there (trust me, we looked at many) but still, you do spend a good amount of money on food and drink. One of the greatest perks of all was arranging for the penthouse suite to be available to us by 1pm Saturday, and to use it until checkout on Sunday. My daughter and her husband stayed there Saturday night, and it was just awesome!!! I absolutely recommend this venue to future brides. We were very very happy with everything.
  • A
    Anna Sent on 10/27/2011
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    We had our reception in the Club Room at the Magnolia Hotel in March 2011 and absolutely loved our experience all around. Natalie Monk was helpful and flexible to meet with us around our work schedule and very quick to correspond by email as we were continuing to finalize all the details. She gave great advise during our tasting to help us make our food choices which our guests loved. Natalie even made sure that my husband and I had a chance to eat during the reception and had more food delievered to our room. The Magnolia coordinated so well with our DJ, florist, wedding cake company and musicians we didn't have to worry about anything the day of the wedding. It went so smoothly! The suite we stayed in the night of the wedding was beautiful!
    Our guests got a great deal on the rooms and enjoyed the free milk and cookies every night. Because of the great location of the hotel, they were also able to use the light rail to go visit the museums, zoo, and the rodeo during their visit to Houston.
  • B
    Bonita Sent on 10/18/2011
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    Our guests are still raving over how great the wedding was which was on the roof ot the Magnolia. People are also talking about how great the food was, the shrimp and grits were a hit! Natalie Monk came through, she was not the person we started out with, but she picked up mid way and was great to work with. All of the staff was duly attentive to our needs. The only thing that I would have liked is for the hotel to close the pool earlier so our vendors would have had more time to decorate the roof for the ceremony. But in the end, it was beautiful and we were only off schedule by 15 minutes.
  • Mia
    Mia Sent on 10/13/2011
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    About The Magnolia:
    This venue offered modern decor and 5 star amenities at a great rate.

    About Natalie Monk:
    Natalie began managing my event after my original representative was promoted. I was a little concerned that my service level may be affected by the transition, but she never missed a beat. She took every precaution to ensure my event was a success. She was professional and provided solid advice and direction on matters I had questions about. She managed my event in a manner that made me feel very important, I do not recall her ever commenting on any other events that she may have been managing at the time. I entrusted Natalie with the most important event of my life, and she nailed it. 2 Thumbs Up!
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    Lacy Sent on 11/12/2015
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    Lauren was great to work with and they really helped make my vision come true for my wedding. Everything worked smoothly throughout the night and it was generally great. The food wasn't top notch, but I wasn't really sure what to expect from a hotel. Overall, I enjoyed having my wedding and reception at the venue.
  • T
    Tyler Sent on 07/14/2013
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    We got married at the magnolia in June 2013 and could not be happier with everything. The food was excellent and everything leading up to the night went very smoothly. There not much else to add that others have not. It's certainly a bit pricey, but it isn't anything that is out of line with what I would expect and everything was quality all the way around. I'd recommend the magnolia to anyone looking to get married.
  • T
    Tabitha Sent on 04/25/2012
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    It was a good experience working with Magnolia Hotel and Kristina for our wedding. There was a lack of communication before Kristina arrived when there was no direct social manager to deal with, but once Kristina settled into the position-- all went well!

    Magnolia hotel is a beautiful venue and hotel. We held our ceremony at a church approximately half a mile from Magnolia (which worked out perfectly). Our wedding reception was held at Magnolia, occupying the entire 2nd level (known as the, "Lounge"). The layout of the floor was discussed with Kristina and was laid out perfectly on the wedding day. The dinner was great, served professionally, portion size was perfect and presentation was nice. Kristina, the social manager, helped with the flow of reception events and informed us when she was leaving and asked if we needed anything from her. She did a great job to help our wedding go as smooth as possible. She was also able to book us in the Ross Sterling Suite at no additional cost, and we also got early check-in, which me and the bridesmaids used to get ready in on the day of the wedding.

    The ambiance of the Lounge works perfectly for the wedding, the built in bar, staircase for entrance, artwork for modern decor, pillars for layout and granite for details helped create the perfect wedding reception. The only downfall to having it at such an accessible place in the hotel is wedding crashers. We had a couple who decided to come to the reception, dance, and sign our guest book. We did have them escorted out, but just knowing that hotel guests may end up at your reception could be worrisome. However, they do have private ballrooms (which I didn't want), but Magnolia does offer private ballrooms.

    Our guests enjoyed that we held the reception at the same hotel where they were staying because it was easy to depart the reception once it was over. The hotel rooms are also very nice, and when you do the hotel block with your reception booking, the price is awesome!

    I highly recommend Magnolia for your wedding reception.
  • J
    Joshua Sent on 08/12/2014
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    My wife and I utilized the Magnolia Hotel as the venue for our wedding and had a blast! The hotel was gorgeous and very accommodating to all of our guest. It was very costly but after seeing how beautiful everything was, it was definitely worth it. Lauren Miller, social/event coordinator, was awesome and extremely helpful in making the day less stressful and making sure everything was perfect!!!!
  • B
    James Sent on 10/14/2011
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    An overall great experiance! We had our ceromony and reception in the same ballroom, the room change went extremely fast especiialy forall the decorations and lighting we had for our reception. Waitstaff was excellent!
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    User1683594 Sent on 06/28/2014
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    Social event manager is professional, but can be a bit over bearing. Food was great.. catering team was helpful and well organized. My custom cake topper was broken in the process of storing the cake and my custom made champagne flutes came up missing. Venue is beautiful. Air conditioning could have been better in June. Was a bit warm in suite and in ballroom. Overall I would recommend for the quality of service for the price.
  • K
    Katie Sent on 05/10/2014
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    We had our daughter's reception in the Magnolia Ballroom and loved the space. It was great to have access to the entire floor! While people were dancing in the ballroom the outside area was nice to just go and have conversations.
    My only complaint is that they did not adjust the number of chairs around our tables once we submitted our final numbers and we ended up with two extra seats at each table which left an awkward gap in the round tables.
    The venue is perfect and the food was delicious and complimented by many of our guests.
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    User4802611 Sent on 08/25/2014
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    Lauren and her staff at The Magnolia Hotel in Houston were fabulous to work with. We used them for a hotel room block with Sunday morning brunch primarily though we definitely utilized their bar area a substantial amount as well after festivities for a meeting place. They were friendly and prompt to help us in all aspects even assisting in suggesting ideas for improved experience by our guests. The rates for the rooms were exceptional and their facilities were perfect for our needs. It is clearly a unique hotel offering a quaint but modern experience for guests. The breakfast that is included has a wide variety guaranteed to fill. The rooftop pool has a great view and atmosphere though is on the smaller side. The team was easy to work with to arrange the brunch and attentive to guests needs on the day of. The only hiccups during the whole weekend was when they suggested welcome bags which we ultimately made but then they were not provided to guests on check-in and that cars that there were more cars on the valet charge than planned. The welcome bag hiccup was fixed with personal delivery to rooms, however, after shift changed, the same problem occurred again and again prompting some stress.
  • H
    Sarah Sent on 05/23/2012
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    We used the Magnolia hotel as a location for our guests to stay. We did not use their services as a reception or ceremony venue. Our out-of-town family members enjoyed staying here. The amenities are top-notch, including the complimentary hot breakfast, rooftop pool, and complimentary happy hour drinks. The shuttle service was very accomodating in transporting around my elderly guests and family members who did not have cars. The rate was very reasonable considering the downtown location (although the valet/car parking fees do add a good chunk onto the quoted rate).

    Only a few negatives. Although our wedding block was originally for Fri/Sat, we were told that days before or after these two days would be offered at the wedding room block rate. In the end (I hope) all of our guests got the right rate, but a number of our guests had trouble getting the guaranteed rate for all of the days they were staying at the hotel. There was a fee for handing out guest bags ($3 per bag for handing them out at the desk, $5 for placing them in the rooms). Not the end of the world or anything, but it was another expense.

    In all, I would recommend using the Magnolia hotel for a wedding block. We certainly enjoyed staying there!
  • N
    Nadine Sent on 01/04/2012
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    I would recommend The Magnolia Hotel without hesitation, particularly the services of Natalie Monk, Catering Sales. I was most impressed with Natalie's efficiency, prompt responsiveness and thorough follow-through.
  • A
    Allison Sent on 08/15/2009
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    This was the host hotel for our guests and they LOVED it. The wedding rate they gave us was VERY affordable and family and friends had nothing but great things to say about it. For out of towners, it is very "Dallas" which was perfect! Urban yet comfortable, fun yet classy, and all about hospitality!
  • N
    Natalie Sent on 03/05/2010
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    We stayed at the Magnolia after our wedding since we weren't going on our honeymoon right away. I would recommend this for anyone else who isn't leaving town immediately. We didn't want to just go home after the wedding, and we ended up having a blast roaming downtown. We are both native Houstonians, but experienced the city in a whole new way. The hotel is very centrally located, making it easy to walk around downtown. My husband says that service was somewhat lacking at check-in, but other than that we had a great experience. Our king suite was generously sized, breakfast was perfect, and the valet service was prompt and professional.
  • L
    Lisa Sent on 11/15/2008
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    In general, the quality of service and responsiveness that we received from the Magnolia Hotel through the course of planning our wedding reception was very good -- certainly well above average, given our unusual situation. We would recommend the hotel to other couples as a reception venue. However, there were a few rough edges to be polished, and we wanted to list those so that future brides know what to keep an eye on!

    Our wedding reception was originally scheduled at the Magnolia Hotel in Houston on September 13. We had decided on the Magnolia the previous fall, and over the course of the next 6 months or so, the event coordinator position 'turned over' 3 times -- in all but 1 case, we had to find this out on our own when emails & phone calls started going unanswered. After this point, management of our event was turned over to the catering director, and service / responsiveness became more consistent. Simon was professional, accomodating, and easy to work with (including special requests like arranging for draping to cover up a less-than-attractive 'airwall' in the ballroom), and over the course of several meetings, we developed an event plan that we were very excited about.

    When Hurricane Ike came through Houston, the hotel shut down and our ceremony and reception had to be postponed. This was (clearly) stressful. The folks at the Magnolia were very professional and assured us that they'd do everything they could to help us with rescheduling, etc. By the middle of the next week, we had a new date set, and with little intervention from us (and at no cost), they shifted all of the reception arrangements to our new date 6 weeks later. Fewer people were able to attend the new date, and they refunded the cost difference to us without question.

    Room reservations for our guests were not quite as seamless. They cancelled all reservations for the weekend of the 13th, and each guest had to call back to rebook for the new weekend. In the middle of this, the hotel transitioned from one computer system to another, and a bunch of our reservations were 'lost' in the process. We had to go back and forth with the hotel several times to get all of them 'found' and in the correct system, and in the meantime, they ran out of rooms, so one of our guests had to stay at a hotel down the street. At the end of the day, not a huge problem, but this part was more work/stress than it should have been.

    The event itself generally went smoothly. Arriving late, it's a little tough to tell, but we think some minor details like the setup of silverware / napkins was not the way we had requested. Other than that, the space itself was great; when you reserve the ballroom, you essentially get the use of the entire 3rd floor, including a large 'lounge' area and several small conference rooms (one of which we'd set up as a kids' room.) Reviews of the food from our guests were good-but-not-outstanding. One glitch that was visible to the guests: the DJ had announced the cake cutting a couple of times, but after we cut our slices for each other, there was no staff immediately available to cut & serve the cake for our guests. I had to go track down the event coordinator (Simon was out of town for the weekend) and have her get someone to serve, while the guests stood around waiting.

    We had a brunch for our guests the next morning and Simon and the hotel were extremely accomodating about helping to put this together without breaking the bank. The morning staff did a great job of setup and we were really glad to have the extra time to spend with everyone before people headed to the airport.

    On the whole, we were happy with the Magnolia and would recommend it to other couples -- just don't be shy about confirming and reconfirming your expectations in detail! We are also providing these suggestions to their management on the hope that they'll address these minor problems for their future events.
  • P
    Paula Sent on 06/24/2009
    3.7 out of 5 rating
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    Overall The Magnolia Hotel is a good venue. We had our wedding in April and it all worked out eventually. Since I have only planned this wedding, I don't have much experience with the wedding industry. However, there were some small issues that should be addressed so future brides and grooms are not surprised the day of the wedding or after. First, the wedding manager turned over 3 times in a course of a year. They were very accommodating to the promises of the previous wedding manager, but make sure you have everything in writing or email. Second, go over details with the wedding manager if you think there could be any confusion. I covered the setup with her at least 3 times and it was not setup correctly the day of my wedding. I had asked and given a detailed map to the wedding manager of how we would like the room to be setup. When I arrived after my hair appointment, I had to explain to the staff that they were using the wrong map and this was not for my wedding. They fixed the obvious problems with table setups, but, I missed the buffet being setup and it was done backwards. This made the waiting in line time longer for our guests. Third, keep a copy of your contract to make sure they charge you correctly. I was overcharged twice and had to bring it up with the wedding manager and the accounting people a couple of times to get them to correct the charges.

    Congratulations and Good Luck!
  • T
    Thanh Sent on 05/14/2014
    2.6 out of 5 rating
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    There are some good things and some bad things. Yes, the venue was nice and the food was good, but I had a few gripes with the hotel. Our wedding had over 200 guests and they were very accommodating towards them. With that in mind, why allow that many guests when you can not cool the venue and keep our guests cool? We complained and complained during our reception about how hot is was during the whole event. Guests were sweating and when it came time to dance, not a lot of people did it because it was so darn hot on the dance floor. We also did not like the fact that my bride and I had to wait for dinner. I understand there were a lot of people, but why in the world would you serve all the guests first and leave the newlyweds without food? I had to tell my wedding coordinator that we hadn't yet been served and she had to go find the manager to get us our food. My sister was also very irritated, and I didn't know until the next day, about how the kids food came out after all the other guests food. My three year old niece and nephew didn't get their food until after all the adults had finished their dinner.

    We also did not like the fact that there was a charge afterwards and that it was not explained to us beforehand. I understand that we had a few more guests show up, but they split other entrees up and send out smaller portions. And yet, we were charged the same prices, which I'm fine with, but they tacked on additional charges for having to split food on a few more plates. The entrees were also a lot smaller then advertised when we did the tasting.

    Don't get me wrong, the food was good and it was a very nice location, but do not tell people that you can host 200 people and then not be able to run your air conditioner at a decent temperature.
  • K
    Kristin Sent on 09/16/2011
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      3 out of 5 rating
    Great for a weekend stay, ABSOLUTE LAST CHOICE FOR WEDDING EVENTS. The event coordinator, Natalie, is completely unprofessional and unaware of her responsibilities. Although we were married in January of this year, it has taken this long (Almost 8 months) to try to compose a review on Natalie and our experience with the Magnolia that is acceptable to post online. It sounds like she has improved since her duties were transferred over from Claudia but I would pay anything to go back and insist that Claudia had been kept to run our wedding reception. For those brides who had a good experience, I envy you and am so glad you did not have to go thru what we went thru.

    We were truly disappointed and shocked by the way Natalie handled herself the night of our wedding reception. Natalie’s unfortunate mistake and oversight on reserving tables that were requested for the family and bridal party caused a complete unfolding of other events as the reception continued. She immediately left the reception and although states she returned, she was not seen again by any of the bridal party, the bride and groom or any of the family members. During a meeting we had with her once we returned from our honeymoon, Natalie took absolutely no responsibility for her actions, was incredibly defensive and unprofessional in her comments and demeanor, and pushed the majority of the blame for all events that occurred on us. The only staff that was helpful and respectful the night of our reception was the Catering Manager and one of the bartenders. All in all, we had zero tables reserved, one of the bartenders walked out because he felt understaffed, people from off the street came into the private reception area and were able to obtain drinks from the open bar and were dancing on the dance floor, the hotel Mercedes that was supposed to be awaiting our departure for pictures downstairs was never put in place, the vendors were not allowed to set up at the promised time because the hotel did not have the Club Area ready for vendor set up, the open bar we paid for all night ran out of multiple liquor choices and was not replenished for almost an hour!!!!! I could go on and on and on.

    Overall, this was a day that we prepared and planned for almost a year in advance and looked forward to with so much anticipation, and we now feel incredibly let down by the outcome. We do acknowledge that there will always be things that go wrong at a wedding reception, but the number of problems and the severity of the problems that we had to deal with were unacceptable.

    Good luck if you choose to do business with The Houston Magnolia or Natalie Monk.

    The Magnolia Hotel's reply:

    I am sorry that Kristen chose not to take my advice to ensure enough seating for her family and close friends. I strongly advised her numerous times to rethink her decision, as in my years of experience in providing guidance and assistance to brides-to-be, this is not standard practice. My goal is to make a bride's special day as care-free and wonderful as possible, so I was distressed by her decision to not to change her mind. In the end, when she signed the lay-out without enough tables and seating, I knew I could do no more.


    Rather than dispute all of Kristen’s negative comments, I would invite you to read all of the other reviews that highlight my due diligence and the pride I take in my role as the Social Catering Manager at The Magnolia Hotel.

    Thank you,

    Natalie Monk
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