173 Reviews for The Madison Event Center
Trustworthy reviews are our priority. Businesses can't pay to change or remove reviews.
Amazing team here at the Madison! Brittney was my coordinator, and was absolutely wonderful! My husband and I reside in New York, but I am orginally from Ohio so we had our wedding at this location. Brittney assisted me in planning my wedding while out of state. She was very flexible in planning meeting times, as I had to travel to OH/KY to plan when I had free weekends. I am so grateful to Brittney and the Madison team! Our wedding was amazing and all my guests keep talking about how beautiful it was! I even had a guest say it was the event of the year! Thank you so much Brittney and the Madison team that was apart of the Fleary wedding! I will recommend to everyone I know getting married.
We held our daughter's wedding in the Emerald room at the Madison Event Center. It couldn't have been more perfect! The event coordinators were fantastic. They always had an answer to our many questions. The staff the night of the event was very attentive to our needs. They were in constant contact with my daughter, making sure she had everything she needed and also with my husband and I. It was the easiest planning from start to finish. My daughter's wedding was on a Friday night, so they let us decorate the day before with ease. At the end of the reception night, I blinked and everything was cleaned, boxed up and on carts to take to our car. They even loaded it for us. I am so pleased we chose this venue. It truly made our daughter's day magical.
My husband and I cannot say enough about The Madison and its staff. They were AMAZING!!! We didn't want for anything the entire night, never had an empty glass :) They are so accommodating, willing to work with you to make your day exactly how you want it to be. I will recommend them always. Candice was our planning person and Tracy was our day of person. These two ladies were outstanding!!! Our day couldn't have been what it was without them!!
The venue is gorgeous, food is amazing and its a perfect place!
Our daughter and son in-law had their wedding reception at The Madison in June. Through the whole process of planning and preparing, the personnel was amazing! During the preparations, they offered many options and ideas for how to make the ballroom look just right! The option of the Chiavari chairs-- amazing! During the event, we couldn't have had better service. With appetizers on the Sweetheart table - ensuring the bride and groom ate when they arrived, and wine pre-poured for the parents of the bride when we arrived - it was all so perfect! The food was fabulous - people were commenting for days after. The Madison made our daughter's most important day - perfect!
My husband and I are so glad we had our ceremony and reception at the Madison! Having an all inclusive venue made everything so much easier and I don't think we could have done it otherwise. Candice made sure we had everything figured out and ready to go and she was always so sweet and kind with my many questions and indecision. She was so wonderful to work with and I feel so so so lucky that she was part of our wedding. On the night of our rehearsal we met our coordinator, Dwight, who I can not speak more highly of. He was good humored, professional, efficient, and so nice. He made the night go absolutely perfect and made sure my husband and I, along with our guests, had everything we needed. All night we just could not believe how lucky we were to have him there! I don't even think I can express my gratitude for him. The venue looked beautiful, the food and drinks were delicious (the mashed potatoes are AWESOME), and they accomadated everyone's dietary restrictions with no extra charge. Candice and Dwight, you two are priceless. Thank you thank you thank you!
The Madison was an awesome venue to work with! I as well as my guests couldn't get over how nice the staff was the entire night! Everyone was blown away by how well they were treated by our day of coordinator, Jake. He made sure everyone was comfortable the entire time. Jake put me at ease during the rehearsal as well as the actual wedding day. His cool and calm demeanor really kept a relaxing temperament for everyone. Also, Candice Rains was a great help leading up to the big day. She was very flexible when I wanted to make changes and was very prompt with responses. If you want your reception to stand out from the rest, you will have to pay the price, but I can assure that it will turn out beautiful. Amazing venue with amazing service!!!
We cannot thank The Madison Event Center enough for making our wedding day beyond perfect. From the start every detail was taken care of and it made the adventure of wedding planning so enjoyable. Our wedding day was the very best. They took very good care of us, our bridal party, and all of our guests in attendance. Tracey Herron and Ashley Proffitt were our event captains and made sure the reception went exactly as planned with all the joy in the world. Ashley Bangi and Emily West were fabulous at helping with all of the initial planning for our perfect day. The food was also excellent. We did the buffet setting and got so many compliments on the food. We also did the skyline coneys as our late night snack and they were an absolute hit. If we could go back to our wedding day and do it all over again we would do it exactly the same way down to the smallest detail. It was our best day ever!
I don’t even really know where to start. Our experience at the Madison was wonderful! Emily who met me the week prior to the wedding went over all my ideas and thoughts and put it all together on our wedding day better than I could have imaged it! Now for the actual staff who were there during our wedding reception. These individuals were above and beyond excellent! Every single wait staff were all very kind, happy, professional, and willing to do whatever they could for you. A huge thanks to Jake- who was amazing! He introduced himself to my husband and I as soon as we got there, and made sure we had everything we needed and more! He constantly made sure we had a drink, he offered as well as made us both dinner plates- so we didn’t have to go through the buffet line. He brought us appetizers to our head table to ensure we got some, and was just on the ball. Everything flowed very smoothly without any hitches. I unfortunately can’t remember all of the staffs names but Tim our Bartender for the night was awesome! Thanks to everyone at the Madison for giving us the reception we had only dreamed about!
The food was excellent, great attention to detail from start to finish. The staff working the reception was amazing and professional at all times. We felt well prepared for the big day and well taken care of. Highly recommended!!
The Madison was a wonderful choice for our wedding. I don't know what I would have done without having our event coordinator Dwight there on our wedding day. He took care of everything I needed and things I didn't even think of. I could not have had a more perfect day and that was all due to the amazing staff at the Madison. We held our ceremony there and it was gorgeous- so easy for everyone to just head downstairs to the reception after. The food was amazing- our guests were all raving. We chose to do a dessert bar vs. cake and everyone loved it. The bourbon bar added a special touch to our day. We couldn't have been more pleased. Ashley was our coordinator and she helped me with all of the planning was so responsive throughout the process. I could not have asked for more.
We just had our perfect reception in the Madison Ballroom. We came in a week after getting engaged and were hooked from the first time we spoke with Ashley Bangi. She was very relatable, understanding, and accommodating. She put all of our fears at ease and made it a truly pleasant experience. She was incredibly flexible, which was very important for this Indecisive Bride. She made everything so easy! The night of was AMAZING! Our Team Leader Tabitha was INCREDIBLE. She made sure my groom and I had drinks in hand if needed, got us more from the buffet so we didn't have to get up and wait in line (which we did NOT mind doing!). The whole team was fantastic, very on top of timing and making the night go smoothly. If there was any kind of problem, we wouldn't have even known! THE MADISON IS AMAZING!
I am still hearing from people that said it was the best food at a reception they have ever had.
I always heard your wedding day goes fast, and I was amazed at how fast it actually went. The Madison staff was amazing and kept us on time, which is key on days that fly. They went above and beyond all throughout the process, and I highly recommend them to everyone.
I am so glad I had my wedding/ceremony at The Madison! Everything was perfect and they made sure our day was special and amazing! I would highly recommend the Madison!
Having our daughters wedding and reception at the Madison was the best decision hands down. Ashley was extremely easy to work with and did a great job guiding us through the whole process. The day could not have gone smoother. Every single person was helpful and accommodating. The Terrace was beautiful for the wedding and the reception in the Emerald was amazing. The food was awesome- everyone commented on the food! Decorated beautifully! We loved every thing about the Madison!
Couldn’t have asked for a better celebration. The staff treated everyone like family and the location was so elegant.
My whole wedding experience was wonderful! Candice helped me plan every detail with ease (which was hard some days since I did not live close.) Now let me tell you about Jake. I cannot say enough amazing things about this man and his event team. He kept me calm, helped me relax, took care of everything my husband and I needed, and even cleaned and packed all of our décor and chargers! I had forgotten to move my car to the center for décor loading and this AMAZING MAN and his AMAZING TEAM walked all of my stuff down to Hotel Covington without any of my friends or family lifting a finger. My guests were commenting on how they were taken care of by Jake and his team and were blown away by the customer service.
If you want a seamless planning process, OUTRAGEOUSLY good food, and to have you and your guests completely pampered on your day then book the Madison Event Center and request Candice and Jake!
We had an amazing experience having our son's wedding/reception at the facility. Everything was perfect! Jake was incredible managing the entire evening and the wait staff was attentive, kind, and professional. The food was so good (everyone thought so.....so many complements) and my son and his wife were treated like royalty.......they loved it! If you're looking for a venue to have your event at, look no further than the Madison because they will take excellent care of all your needs. We even had a couple come in very late (through no fault of their own) and I asked if we could make a couple of plates of food for them (the food had been taken away at this point of the evening) and without hesitation I had two plates in my hands while he loaded them with food (which was kept warm in the warmer) so as I laid the food on the table for our very hungry guest, I was quickly followed by the waiter with utensils & napkins.......amazing!! The whole event without issues....just perfect!
This place is amazing. Candice was my coordinator and she was extremely professional and answered all of my questions in a very timely manner. You get day of coordinators on the day of the wedding and these people make everything perfect. They all did their best to service and check in on everyone. This place went above and beyond to make our special day worth every penny. I truly cannot recommend this place enough.
We really appreciate the effort and personal attention we received from the entire waitstaff. Big thank you to our event captains Darren Rose and Ashley Fossitt. Not only did they take care of everything they also took the time to talk with us, get to know us and make sure everything was running smoothly.
Big thank you for assisting my grandfather with getting the cake set up and if he says the place was impressive then it must be true.
We 100 percent recommend the Madison and you will not be disappointed.
The Madison was the best to work with! Being an out of town bride they were quick and very responsive to any questions I had no matter how big or small. The venue and the services they provided were the best we found on the market. We had our reception in The Emerald Ballroom which provided the perfect ambience and size we were looking for. We would highly recommend The Madison for your big day!
We could not be more please with the how amazing our reception turned out, how friendly and responsive all the staff members were, and how accommodating everyone was to our requests. Ashely, was our wedding coordinator and we absolutely loved her! She was so easy to work with and made all of the wedding planning a lot less stressful. Thanks to everyone at the Madison Event Center for making our reception so memorable!
Hands down the best decision we made for the wedding was to book with The Madison! We booked our wedding almost a year out and ended up switching event coordinators due to the original girl leaving (both were amazing and helpful). Not sure how other brides are, but I had SO many questions and was constantly emailing Jessica and then Lindsay Rogers (our event coordinator when Jessica left). They were both quick to respond, even during evening hours and holiday breaks. I was really impressed with how quick they were to help!
In addition to the helpfulness of the coordinators, another great part was we had to do nothing besides pick what we wanted and drop off additional decorations if we wanted. I had helped my sister with her wedding two years ago and it was all DIY and all stressful. Having it at The Madison was no stress at all because they did everything and truly were all-inclusive.
My guests loved the venue, the bar, the food, and the late-nite breakfast that we included! The day-of coordinators were just as wonderful and helped everything go off without any hiccups. Dwight helped with our ceremony and Ashley helped with our reception. I don't recall the name of our bartender becasue Ashley was constantly getting me drinks (I literally didn't have to do anything on the wedding night besides say "I do" and that's it)!
If you are looking for a beautiful, classy, and elegant venue - book The Madison. If you are looking for easy, no stress, and fun - book The Madison. Seriously, I don't have anything negative to say. They decorated, they made the food (which was amazing - definitely try the goetta bites and the brisket), they even packed up everything at the end and loaded it in the car.
Hands down, greatest venue I could have asked for for my wedding night!
We booked this place four weeks out from our wedding date after our previously booked venue cancelled on us. It could not have gone any better. The staff is incredible, food was spectacular and I really can't say enough great things. The Madison made this the best day of our lives. It is worth every penny.
We 100% recommend The Madison. They delivered a first class, picture-perfect wedding. Ashley, our event specialist, was helpful, responsive, and easy to work with. Jake, our day-of coordinator, was incredibly professional and went above and beyond expectations to make our wedding as seamless as possible. Planning was so much easier because their package pricing includes things like centerpieces, linens, champagne toast, complimentary parking, etc. The Taste & Toast event (complimentary dinner and drinks prior to the event) was wonderful and made us even more confident in the food, service, and staff. Several guests said it was the best food they ever had at a wedding and were very impressed with the ballroom and overall décor. It could not have gone better, and we’re so happy we chose The Madison.