The Lodge at Sonoma Resort, Autograph Collection Reviews
The Lodge at Sonoma Resort, Autograph Collection
Sonoma, CAReviews
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.6 out of 5 rating4.6
Awards
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Featured
Taylor Sent on 10/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Planner - Highly Recommend!
I am a Bay Area wedding planner and have planned several weddings at The Lodge at Sonoma over the last couple of years. This venue is an amazing option if you are looking for a Sonoma venue that is a one stop shop! The property is a lovely hotel for your guests, several event spaces for different parts of your day, food and beverage services in-house, furniture for your event and a team that works hard to go above and beyond for each couple. The heritage oak tree is a beautiful place for ceremony or cocktail hour and the lawn is a beautiful place for an outdoor dinner. It is also one of the few places that has an indoor space that allows the party to go later into the evening. On the event team, Katelyn is an absolute standout! She cares so much about her couples, and her job - she makes sure that each wedding day or event goes seamlessly.-
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+5 photos
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Jennie Sent on 01/18/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love The Lodge
We are so happy we chose The Lodge for our wedding. It checked off all the boxes we were looking for out of a wedding venue. It is beautifully designed with a space that provides the perfect indoor/outdoor flow. It is spacious but still feels intimate, and the location was very easy for our guests to get to. Since it is also a hotel, we were able to stay on property which made the whole wedding weekend even easier.
The team at The Lodge went above and beyond to ensure our wedding day was flawless. Katelyn was great to work with and it was so reassuring to know we were in such capable hands.
On our wedding day, the venue was set up beautifully, exactly as we had imagined. The ceremony, cocktail hour, dinner, and dancing locations are all so close together which makes transitioning between spaces easy. The size of the stone building also allows flexibility in the event of inclement weather.
We received so many compliments from our guests about how beautiful the venue was. Also, while the food at weddings is normally pretty mediocre, we received several compliments about how great the passed hors d’oeuvres and dinner were.
We highly recommend The Lodge! -
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Jennifer Sent on 01/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sky-High Service!
Working with Katelyn and her team at The Lodge at Sonoma for an October wedding was wonderful and seamless! Their process is well-versed on the needs of a wedding from the event perspective AND from the hotel guest perspective. It was amazing to be so relaxed during the planning process! Even with unexpected rain at the dinner, which was managed wonderfully! You won't regret a wine country wedding of your dreams at The Lodge! -
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Yesenia Sent on 10/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Event manager extraordinaire
I have worked with Caitlin on multiple occasions, and she is always excellent. She is not only professional, but she's kind. She is responsive, helpful, and has great energy. You are in great hands when you're working with her on a wedding rehearsal dinner or even a brunch. I can't recommend her enough to any of my couples. -
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Suzanne Sent on 05/16/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Spectacular
The Lodge is THE venue in Sonoma. The confidence in knowing that its service and team is backed by Marriott is worth every penny. The team outdid themselves for our family. No request was deemed too small. Parking food service bar location rooms nothing else compares. -
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Stina Sent on 07/12/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Overall great experience
I booked The Lodge Resort for my wedding reception in June 2023. I had the most special and memorable wedding day! It was beautiful, elegant, and could not have gone better. The Lodge offered detailed and transparent packages that made all the decisions of wedding planning easier to manage. I recommend the catering sales manager, Michelle Sand. Michelle fostered the relationship between my family and The Lodge throughout the entire wedding planning process, from start to finish. She was responsive, timely, and alleviated any worries that come with planning a big event. I think the biggest perk of The Lodge is that the venue is well rehearsed in weddings and already have well established relationships with other local vendors. Also, the food and drinks were phenomenal! -
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Jordan Sent on 06/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An Enchanting Venue Surrounded by Unforgettable Experiences!
I am overjoyed to share my extraordinary experience with The Lodge at Sonoma, the picturesque setting where our dream wedding unfolded flawlessly! Despite a rocky start in our initial contact and a period of communication lapses due to turnover, our journey took a delightful turn when Michelle joined the team. From that point forward, everything fell into place seamlessly, leading to an absolutely perfect day that left our guests enchanted with the food, service, and the unforgettable experiences at the Lodge.
The accommodations at the Lodge were nothing short of extraordinary, with cozy and chic rooms that provided the perfect blend of comfort and luxury. The Lodge at Sonoma truly set the stage for a perfect wedding weekend.
Our rehearsal dinner and welcome reception on Friday at the onsite restaurant, Wit & Wisdom, was the perfect prelude to our celebration. The delectable cuisine, paired with the warm and inviting ambiance, set the tone for a weekend filled with love and joy. Our guests raved about the mouthwatering dishes, the impeccable service, and the delightful atmosphere that Wit & Wisdom effortlessly created. It was an unforgettable beginning to an unforgettable weekend.
Now, our wedding day. The staff at the Lodge seamlessly brought our vision to life, ensuring that every aspect of our day was nothing short of magical. The food and service were absolutely exceptional, earning rave reviews from all our guests. Our guests couldn't stop praising the menu, and the service staff delivered with warmth, professionalism, and a genuine passion for ensuring everyone's happiness.
Throughout the planning process, Michelle, our dedicated point of contact went above and beyond to help make our dreams a reality. Her attention to detail, open lines of communication, and ability to turn challenges into opportunities were truly remarkable.
In conclusion, despite the initial bumps along the way, we are beyond thrilled with our experience at the Lodge thanks to the exceptional efforts of Michelle, Chef Megan and the entire team. -
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Alex Sent on 05/25/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Started out rough... Finished wonderfully!
The short version... we picked this venue in 2021 and the communication and planning was awful - that is being nice... HOWEVER, once the now coordinator has been on board it was exactly what we wanted. She was very kind, caring (trust me, you need this for your wedding), helpful, quick, easy to work with, and had great attention to detail. The venue is GORGEOUS, the food was SOOO good, and we got a room block, which was SOOO FUN!!! We got to hang by the pool with our guests and it felt like a little love bungalow retreat, it was perfect. Highly recommend. -
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Lauren Sent on 05/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Sonoma Venue, Fantastic Team - Have a Wedding Your Guests Will Rave About
We had our wedding earlier this May at the Lodge at Sonoma, and it's the weekend that everyone is still talking about.
We visited only a few venues in the region after much online research and the Lodge was simply perfection (even in the pouring rain - the pictures are already gorgeous, but really don't do it justice). When we initially signed our contract, there was a completely different team in charge of their events. The initial lack of communication left us with a little buyer's remorse, but the moment Michelle took over we knew we would be in good hands. She made up for the missteps of the prior team plus some. When we returned for our second visit and food tasting, it was raining yet again, but I was filled with the same excitement I felt when I first visited the property. I felt completely at ease with Michelle and her team. And the food....to die for. We could not wait for our wedding day just to have the food again, and on our wedding day the guests could not stop raving. We initially planned for our ceremony in the stone building and reception on the lawn, but once again the rain got the better of our time on the property and our wedding had to be moved inside. As a bride, this is an incredibly stressful and devastating thing to happen just before your wedding day, but Michelle and her team, along with our planner, seamlessly worked together to make it the event of our dreams. The staff were incredible, somehow invisible but also attentive to and on top of every need. Honestly, our only regret was not staying on property for longer after our wedding. Numerous guests have commented that they are already planning trips back to the property for vacations, anniversaries, etc. We cannot wait to be back.
I would wholeheartedly recommend the Lodge to anyone looking for the perfect venue in the Napa Valley. -
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Kaileen Sent on 05/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Luxurious, Modern Wedding Venue and Incredible Staff
We celebrated our wedding this April at the Lodge at Sonoma and had the incredible pleasure of working with Michelle Sand as our wedding coordinator. We cannot say enough great things about the venue and its staff—everything was perfect, down to the last detail. To start, the hotel and its grounds are modern, luxurious, and impeccably decorated. We hosted our reception dinner outside on the Stone Building lawn, which had the most classy, European feel. The food was straight out of a world-class restaurant—delicious and beautifully plated. Multiple guests told us that it was the best meal they’d ever eaten at a wedding. Later in the night, we moved inside the Stone Building for cake cutting and dancing, which was equally romantic and charming (bonus—because the building stands apart from the rest of the hotel, we were able to dance much later than other venues allowed)! Every member of the bartending and wait staff was incredibly kind, attentive, and professional, and ensured the night flowed smoothly. The Lodge’s Wedding and Event Coordinator, Michelle Sand, was particularly amazing. Simply put, Michelle went above and beyond to make our wedding day perfect. Although she was new to the Lodge when we first started working with her, she instantly took charge and proved to us with her professionalism and initiative that we were in the best of hands. Her experience, sense of taste, and attention to detail were extraordinary. She knew exactly how to set up the venue and organize the events of the night so that our wedding was something out of a bridal magazine. She was constantly one step ahead of us and always thinking about additional ways to make our day perfect, from ensuring we had heaters for dinner (something I hadn’t thought of, but we definitely needed!) to surprising us with an upgraded wedding cottage complete with champagne, chocolates, and rose petals. There are so many other ways she went far beyond her job description to give us the wedding of our dreams (and undoubtedly countless things that she took care of without us ever knowing), but suffice to say the night simply would not have happened without her. Wedding planning can be stressful, but Michelle’s hard work, honesty, and genuine care for her wedding couples made our entire experience easy and joyful. She was truly our fairy-godmother! To future couples looking for the most beautiful wedding venue, the most delicious food, and the most incredible staff, we highly recommend the Lodge at Sonoma! -
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Britt Sent on 02/17/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A night in Sonoma
In our journey we decided to look at 5 different venues. The Lodge was our last venue to look at and right away we knew it was for us. We also really wanted a place we could bring our dog, and they are extremely pet friendly! For the first three months of trying to get a contract to sign we couldn’t get a hold of them. I was so scared but apparently they had a transition in their staff. Thank goodness Michelle came along. From her first initial talk to the day we left she was the sweetest person ever. I am beyond thankful she came to the lodge. She made me feel at ease and knew I could count on her! The different venue spots are so dreamy. We had a welcome event under the tent the night before the wedding which was wonderful. The next day we had our ceremony, cocktail hour, and reception all at the lodge. It was beautiful and the staff was gracious and attentive. I was lucky enough to stay in a beautiful cottage on property and the staff welcomed us with champagne and snacks. The rooms are gorgeous and on my wedding day I had the most amazing massage. At our reception Michelle made sure I ate my dinner and thank goodness I did because it was so beyond delicious. Everyone is still raving about the food. Michelle is so caring and all around lovely to work with. She really makes you feel special and taken care of. If you’re looking for somewhere you can have food, bar, rentals this is the place for you. We can’t wait to come back and have our anniversary there. -
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Taylor Sent on 01/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Lodge was amazing. No one would stop raving about the food at the reception. Everything was perfect, the food was hot and extremely flavorful. The ingredients were local and the chef was able to accommodate all of our dietary needs, which were many. Most of our guests stayed in the room block, and The Lodge was extremely helpful with distributing gift bags, and meeting the needs of our guests. The Honeymoon suite was fabulous and the service we received the whole time was amazing. We even had access to the conference area to get ready with the bridesmaids. -
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Katie Sent on 12/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You can't go wrong with choosing this venue. They executed my wedding weekend perfectly. From rehearsal dinner to they day off to the farewell brunch it was all perfect -
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Jacqueline Sent on 12/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great and beautiful venue! The staff was amazing and really made us feel special on our wedding weekend! -
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User1581670 Sent on 04/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If I had 10 daughters I would have all of their weddings there. Nedra and Tracy were the best. We needed a venue in March when the weather can be iffy and it had to hold at least 150 guests. All we had to supply ,besides the Bride and Groom, were the flowers,photographer,officiant and music. They even included the cake which was beautiful and delicious. I cant tell you how many comments I have had from the guests. The staff was incredible to EVERYONE! Even our weirdest guests. The chef,Peter, is fantastic. The food was the best wedding food ever. People are even saying that the salad was the best. Commenting on the salad? Really? It had a goat cheese pillow on the bottom of the greens that was fabulous. Tracy had a glass of champagne ready for me at the cocktail hour and was there at every turn. I have seen comments about people wanting wine country weddings. When you have your wedding at a winery you have to serve their wine, beer and you are pretty limited. The Lodge was beautiful and classy and elegant and everything that I wanted for my daughters wedding. It also includes a cottage room for the couple for the night. We also saved money having it on a Sunday which was great. Most of our guests were from Sonoma County and were very impressed with the whole event. -
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Rung Sent on 03/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The venue beautifully portrait the rustic, country, intimate kind of wedding we have wished for.
Nedra, Tracy and the team at the Lodge at Sonoma has been the most wonderful people we have encountered with. Their service was unparalleled to any other venues we have come to contact with. They go above and beyond to provide quality services, and always reached out and cared for any of our concerns. They are extremely responsive and professional. We have received countless compliments to our weddings and we can't imagine anything better. We recommend them highly! -
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User1210628 Sent on 06/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were on the fence of having our ceremony and small reception at The Lodge at Sonoma, or The Fairmont. We decided on the Lodge At Sonoma because of the flexibility they had in place, and use of outdoor space without needing a tent... we in fact had 2 outdoor spaces. The rooms were gorgeous and well worth the value, the staff was so kind and the property is beautiful and updated.
Secret Tip!!!!! You can bring your own wine and they charge a corkage fee! (Saves $$ over buying by the bottle especially if you don't want the house wine that's included in drink packages!)This was awesome for us as our last name is Hall so we had Hall Savignon Blanc so it was so cute in pictures! There are also nice places to take pictures around the property!
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User952162 Sent on 09/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is awesome and I've had the pleasure of experiencing it in two ways: as a guest, and as a client as they coordinated/catered/everthing'd my wedding.
The wedding:
My husband and I first came across The Lodge when we were looking for a location for our September wedding. The Lodge had a great event space, and we loved how they packaged everything on site, but we were really looking for a winery feel. When we decided to go with Sebastiani just a mile or so away, we were SO excited to hear they had a partnership with The Lodge which allowed us to get our catering, coordinating, rentals, rooms, staffing....literally EVERYTHING in one bright and shiny package. From forks to candles to chairs......seriously, everything. This saved us a world of time and a lot of money. Brooke was a total pleasure to work with and made everything stress-free and an enjoyable experience for me. She was knowledgeable, professional, calming, and made the weekend run perfectly. Everyone told me before the wedding that it would be a blur and would go by so quickly, and I believe because of her and the folks at Sebastiani I felt it actually went the opposite. The timing wasn't rushed and my husband and I were able to soak in everything.....and we think we remember it all! We got SO many compliments on the food.....I even received a picture of one of our guests licking her plate clean. They day-of, they set us up with a huge room for all us girls to get ready in which made the morning so relaxing, especially for me! My mother, grandmother and mother-in-law all had their makeup done at the spa and looked beautiful, and for the price ($45/person) was affordable enough to accommodate a trial a few months before (any bride knows how crazy expensive wedding day makeup can be!). We had our afterparty at the Carneros bar which was the perfect closing to the perfect day. I could go on and on about how incredible Brooke and her team were to work with but I would be writing for days! -
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Julie Sent on 09/16/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Lodge at Sonoma is a fantastic wedding venue. Our September 1st wedding was everything we hoped for and more! Brooke was extremely helpful during the planning phase and the day of our wedding. Their recently remodeled lobby/bar area is modern and elegant! We are so thrilled we went with this venue. -
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Kendall Sent on 02/14/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Lodge at Sonoma is amazing! They provided an amazing experience that not only I was thrilled with, but all of my guests commented on what an awesome location it was & how this was some of the best food that they had ever had. From the hotel rooms themselves to the reception site & the food I wouldn't have changed a thing! -
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Michelle Sent on 12/19/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was very flexible. We even got a great deal for our wedding night as a part of the package. -
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Rachel Sent on 04/17/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I worked with both Alena and Nedra in having my wedding here. We used the Stone Building for the ceremony and the tent (which is up during the winter time) for the reception and everything was absolutely magical.
If you are trying to get married on a tight budget, this is not where you want to get married, but let me tell you that it was worth every penny! All of the staff the entire weekend went above and beyond to make sure everything was superb. The food was out of this world, and we were able to build a custom beverage package with upgraded wines, which was wonderful. We also had a few specific dietary restrictions and the Lodge was able to make sure everyone's restrictions were met (regardless of how unique), and did so without it seeming like a big deal - "not a problem at all" was the response we got.
We got SO many compliments on how wonderful our wedding was - from the food, to the venue, to the staff, etc - everyone said it was one of the best weddings they had ever been to! We couldn't have been happier with having our wedding here, and would do it again in a heartbeat.
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Camille Sent on 02/21/20124.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We were recently married at the Lodge and held our Reception under the tent (that is up for winter). The evening was pure magic! The venue itself was gorgeous, our Event Coordinator, Brooke, was AMAZING and the food was superb! We had so many compliments about the food and the waitstaff alone.
I work for another hotel in the wedding industry and can truly say that this is a great space with staff who truly care and will go above and beyond for their clients. Get ready to be wowed!!! -
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Cat Sent on 05/16/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Elopement in Sonoma
We had our mini elopement reception at The Lodge at Sonoma and it was absolutely perfect. Michelle arranged a small cake cutting table and a charcuterie board for us under The Lodge's heritage oak tree. Everyone we met at The Lodge was kind, welcoming, and so helpful. We had the most amazing weekend - riding bikes to the Sonoma square, enjoying the spa at The Lodge, and taking pictures of all the gorgeous flowers! We can't recommend The Lodge highly enough and we'll treasure the memories forever. -
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Carrie Sent on 01/26/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow! What a wedding!
We got married at the Lodge at Sonoma and truly, it was everything we could have dreamed. The venue is beautiful, the food was fantastic and the staff is top notch. Ellen really helped us shape our day and keep us on-track. With her help, our day went seamlessly and she went above and beyond in the months and days leading up to our wedding to make sure it was perfect. Our guests raved about every detail of the Lodge, even down to the bartender. The value in their packages were unparalleled and we felt truly taken care of the whole weekend we were there. Seriously, if you are considering a wedding in Sonoma, the Lodge should be on your radar. -
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Caitlin Sent on 07/08/20174.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Our wedding was in June and it was amazing! The hotel coordinator that helped put it all together, (Alena), was so sweet and really helpful. Anytime there was any sort of issue, she made sure to do her best to resolve it very quickly! When our guest arrived for their weekend in wine country, they could not stop talking about how beautiful the hotel grounds were! Moving in to our actual wedding Day! The day of our wedding was absolutely amazing and it felt as though we breezed right through it! Alena made sure everything was where it needed to be and when I arrived at the Stone Building, I was more than pleased! The food was Spectacular and everyone was talking about it being the best food they have had at a wedding, EVER! That made us feel pretty good!
It was a bit pricier than some other places we looked at but I assure you, it was well worth the extra money!
We looked at so many different Venues and if we could go back and do it over, we would choose The Lodge at Sonoma all over again! -
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Shannon Sent on 07/17/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The food is amazing! The staff is great. -
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Michelle Sent on 08/13/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We got a discount on our wedding here for having it on a Friday and we could not be happier with the end result. The site fee was much more affordable than anywhere around and they do include a lot in the package. Having an on-site wedding coordinator was definitely a bonus-- Tracy was absolutely wonderful! They also included a stay at the hotel the night of the wedding for the bride and groom for free. And although you have to use their caterer (which is where it gets pricey) the food was absolutely delicious!! All in all, we were very happy with our choice for venue. -
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Lucy Sent on 09/21/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
They're not cheap, although they aren't nearly as bad as local wineries. You also get a ton for your money and the coordinators are beyond amazing. -
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Kelly Sent on 01/18/20234 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
The venue of my dreams!
As a whole, I absolutely loved my wedding day at The Lodge at Sonoma! The property is absolutely gorgeous and it's perfect to have an indoor alternative onsite should there be weather concerns.
We did our ceremony and reception in the Stone Garden, while we had the cocktail hour at the Oak Tree. Both locations were stunning! The venue itself is so gorgeous that you truly don't have to spend a ton of money on decor, which is great for anyone looking to cut back on a decor budget.
Our guests are still RAVING about the food. I don't think I've ever been to a wedding (particularly at a hotel) where every single person had a clean plate and wanted more. The tasting we had prior to the wedding was also a fantastic experience.
The only negatives we had were event staff turnover. We had some issues with communication leading up to our wedding while new staff was being hired, which is extremely frustrating. However, once the new staff got up and running, things ran extremely smoothly. I truly think this was a blip in our experience and should not be taken as a negative for the current staff at The Lodge.
If I had to do it all over again, I would 100000% get married at The Lodge at Sonoma again. We can't wait to go back to celebrate our 1st anniversary! -
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Whitney Sent on 08/17/20222.8 out of 5 rating2.8
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Pretty venue with staff issues
TLDR:
Pros: Multiple spaces to use within the venue, nice that the guests can stay on property, pretty facilities and great location
Cons: issues with staff, billing and overall coordination
My husband and I chose the Lodge for our April 2022 wedding. We worked with them to find a date and requested April 9th. While we were waiting for the paperwork, we found out that that date was no longer available due to a corporate event booking without their knowledge. Not a great start because we had to pick a weekend that many of our guests had conflicts for.
Once we signed the contract, we worked with the wedding coordinator that is included in the package. Be warned - this person is more of a day of coordinator and I would recommend hiring your own planner (more on this later). It was progressing well until a month out from the wedding. I realized that the coordinator had not responded to anything in three weeks. Including really important details such as food, location choices throughout the wedding day, etc had still not been finalized. My husband and I both tried to reach out with no answer. I was freaking out, not sure if our guests were even going to have a meal. Finally our personal wedding planner was able to figure out that the Lodge planner had taken a leave of absence. I understand that things happen, especially during Covid times, but I wish the venue would have let us know proactively that this person was no longer with the Lodge. You can't imagine the stress that we felt THE WEEK OF our large destination wedding having nothing confirmed with the venue since there was no person to contact on their side.
The Lodge did end up supplying a temp planner (the week of the wedding) who was able to execute the last minute details. But she said herself she was grateful we had our own planner. She literally did their jobs for them. (Side note - Taylor Ingraham from Taylor Rae Weddings is the GOAT!!!)
The worst part of all of this is that one of my vendors told me that this same issue happened to another one of her brides who got married at the Lodge! The coordinator went MIA before the wedding (summer 2021). I thought there was no way this could happen twice, but apparently it seems to be an ongoing issue with this venue. Apparently it is still not resolved.
There were a few issues throughout the night that we had explicitly communicated. For example, at one point there was only one bartender for 125 guests, with an insanely long line. Not great to see on our wedding night. Overall, we did have a great night and the venue is really pretty, but if you choose to have your wedding here, PLEASE take my advice and hire your own planner. Also be warned that there are alot of random charges that appeared on the final bill.The Lodge at Sonoma Resort, Autograph Collection's reply:
Thank you so much for your feedback Whitney and I truly apologize for the miscommunication that occurred during the planning of your once in a lifetime event. We are delighted to have hired a new Catering Manager to work with wonderful planners such as Taylor moving forward so that the issues you encountered can be avoided. -
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T E Sent on 08/23/20222.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 2 out of 5 rating2.0
Disappointing Customer Service
This venue was at the top of our list, so we were extremely disappointed by the treatment we received as potential customers. The Stone building was very nice with catering, chairs, table settings all included. Unfortunately, the sales and management team were unresponsive and unprofessional. Our original site visit was pushed back twice, then the sales person no showed after we drove 1.5 hrs. We were given a tour by another sales person, but then passed off via CC'd email to a wedding coordinator who did not return emails until we DM'd the Lodge's instagram account for help. The level of unprofessionalism from a hotel that wants to charge us upwards of $65K for a wedding is unbelievable. They told us they "don't usually give pricing proposals" when 2 other venues had already given us detailed pricing proposals within 3 days of a site visit. When we expressed our displeasure with their customer service, the salesperson drafted some sort of proposal with the caveat that catering prices will increase by about 10%. In addition to this, there is a 5% venue coordinator fee and it was unclear if they were taxing us after including tip. Our last email inquiring about the service charge was sent 5 weeks ago and has yet to be answered. Obviously, we signed a contract with another venue that, despite being more expensive and including less, was much more professional. Planning a wedding is already stressful. No couple wants to have with the added aggravation of dealing with unanswered emails and no shows. We didn't trust them to care about us or our wedding after taking our money. Until they get their act together, I recommend you avoid considering the Lodge at Sonoma as a wedding venue.The Lodge at Sonoma Resort, Autograph Collection's reply:
Thank you so much for your feedback we apologize for the miscommunication that occurred during the planning that resulted in our losing your business. We are delighted to have hired a new Catering Manager who is dedicated to working with all of our potential brides and grooms so that the issues you encountered will be avoided. -
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User2594620 Sent on 05/02/20162.3 out of 5 rating2.3-
Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2.5 out of 5 rating2.5
The Lodge is really a nice venue in Sonoma. You do get the benefit of having guests stay at the hotel and go to your reception without having to travel. Our contact person Alena at the hotel was friendly and accommodating. I would say in general the wedding turned out well, but that is also because we were very organized and prepared. However, they really surprised us at cocktail hour when they served an incredibly small amount of passed hor d'oeuvres. This was something that we never discussed in detail with them. We were just told that we would have enough food with the package we selected. I strongly suggest you discuss food quantity in detail with your sales rep at the hotel down to how many hor d'oeuvres each of your guests would receive. It was a rude awakening for us and something we couldn't take back. Their damage control post wedding was also not so great. We were not compensated very well and left feeling a bit cheated. -
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Jessica Sent on 09/25/20242.2 out of 5 rating2.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Beautiful Property Yet Ran Very Poorly
Would not recommend holding any event here that requires the help of the Event Coordinator/ Manager. She was unprofessional, said one thing and did another or forgot and did nothing at all. Lacked attention to detail even though it appeared all the pieces were there. We showed up to the lodge 3 days in advance to find out wedding site (outside area under the Oak Tree) unkept. Plants had t been cared for, furniture was filthy, bark was old and sparse, trash left about, etc. We were told when we met with the coordinator the night before the wedding that it all would be cleaned up and look nice.... not having much faith in that, my photographer and a few of the guys from our wedding party got that area looking much more "Wedding Friendly" for our special day.
Quotes were never accurate and things were added that weren't agreed to. We are a month past our event and are still waiting for our "final bill" - RIDICULOUS!
Understaffed restaurant and unknowledgeable front desk staff made the week interesting. We had a group of 18 total spending the majority of the week at the resort and nearly everyone of them had an issue with a room reservation, a restaurant bill, the service, finding ice, getting served, etc. etc.
May I add that this review makes me so so disappointed to write! My husband and I are Marriott property and Delta die hards! We are loyal and usually LOVE all the Marriott's we stay in. This property is absolutely gorgeous yet the staff doesn't rise to the standards and expectations the we know Marriott to stand for.
We will definitely return to Sonoma but will not be staying at this resort in the near future.
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Allison Sent on 11/07/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Extremely disorganized
The level of disorganization that we experienced while working with The Lodge greatly negatively impacted our wedding day. My wedding planner and I couldn't get ahold of anyone within the month leading up to our wedding day; we were literally emailing and calling daily with no response. This was really frustrating because our other vendors needed information from The Lodge to plan their set up for the day. The team at the then called me 2 nights before my wedding to ask me how many people were coming, even though we had already emailed over everyone's meal choices several times. They consistently emailed the wrong email accounts with information about our event. (There's more but I'm not going to list everything.) Overall, I was worried that they weren't going to take care of everything that needed to be taken care of. The staff turnover here is high, and it felt like nobody was taking care of our event. Proceed with caution if you choose to get married here. Be sure to higher an additional planner to support you. -
Quality of service
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