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The Lace Factory Reviews

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Reviews

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Awards

Weddingwire
4.8/5 50 reviews
Google
4.5/5 145 reviews
  • John
    John Sent on 10/12/2023
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    11/10 Can not recommend enough!!

    My wife and I got married at the Lace Factory in September of 2023 and our lives will forever be better for it. We could not have envisioned a better wedding day and so much of that is thanks to the beautiful venue and incredible staff at the Lace Factory. They were easy to plan with, responsive to all our questions and eager to help in any way they could. My wife and I will be forever grateful to the Lace Factory and Cloud 9 catering. Can not recommend this venue enough!
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    Cassandra Sent on 11/30/2022
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    Everything you're looking for and MORE

    From the moment we walked into the Lace Factory for our initial tour, we fell in love with the space and the staff. Not only did the staff (Tiffany and Christine especially) help us plan and budget to create our dream wedding, but they exceeded expectations at every turn. Our guests couldn't believe we didn't work with a coordinator -- we didn't need one when it came to the Lace Factory because of Christine's attention to detail, genuine investment, and overall kindness.
    We went a minimalist route and even without a ton of add-ons, the space was simply gorgeous. The day of our wedding it was drizzling and the staff was outside waiting with umbrellas to let all guests...
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    Jenn Sent on 09/29/2017
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    Our wedding at The Lace Factory was nothing short of perfect. From the very beginning, the team at TLF went above and beyond to make sure our day was everything we dreamed of. They made suggestions, pointed out a few things that we would have overlooked along the way, and made sure that we were well taken care of the entire time we were there. They listened to the vibe we were looking for and 100% delivered. I can't thank them enough for all of their help and hard work in making our day special. Our family and friends are still raving about how much fun it was and how beautiful the venue was. All in all, if you...
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    Amanda Sent on 06/08/2021
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    Perfect Day

    If you are looking for a beautiful, unique, romantic venue with AWESOME staff, absolutely book with The Lace Factory. Christine and her team were amazingly patient, understanding and supportive in the YEARS that we worked with them - through planning and then replanning our wedding due to covid. I used the word perfect more on the day of my wedding than any other time in my life, and that is due to the effort Christine and her team put into pulling off our vision and making sure everything ran smoothly. Christine was an absolute pleasure to work - she professional and organized, but also funny, easy going and understanding if you (like me) are an indecisive bride, or just...
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    Tracy Sent on 07/11/2018
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    My cousin got married here when The Lace Factory first opened and I knew that if I ever got married, this was the place for me. I fell in love with it at first sight. This venue is so unique and stunning and the staff is beyond incredible. They were so helpful throughout the entire planning process, and so responsive to my many questions:) Andrea, Nicole and Melissa were beyond amazing to work with and every one of my guests raved about the food, the service and the decor. My wedding day was beyond anything I've ever dreamed of, and it is in large part because of the staff at The Lace Factory and Cloud Nine Catering. I can't recommend them enough.
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    Ashley Sent on 08/18/2017
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    The Lace Factory is the place you want to have your wedding. I was looking for a wedding venue that was not your traditional venue, with heavy curtains and swirly blue carpet. The Lace Factory is classic and able to be customized. We had our ceremony at our 1830s farmhouse and then took the Essex steam train to The Lace Factory (this is something you can set up with the venue. The private train ride for us and all of our guests really top the day off and the price is fairly reasonable.) The staff at The Lace Factroy is more than accommodating to us on our day...we did not lift a finger. Christine delivered us appetizers and our...
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    Kara Sent on 07/22/2017
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    If you’ve ever walked into the Lace Factory, you already know how absolutely incredible this venue is. After walking in there once, we knew this was the place for us – we ended up booking on the spot. The building offers so many opportunities to be creative with wedding décor, however, even if you didn’t put up one decoration – it would still be so beautiful. The whole Cloud Nine team also did an amazing job with our wedding. Andrea, the owner, Christine, our wedding supervisor and Maura, our wedding captain were so amazing on the day of our wedding. They helped to make sure everything ran smooth and we had absolutely nothing to worry about on that day....
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    Bride's Sent on 07/13/2017
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    Cloud 9 catered my daughter’s backyard wedding. The party worked out perfectly, in large part due to the fantastic job this company did. The Cloud Nine people had many good ideas for us, and their suggestions were invaluable. They ordered and organized all necessary items: tables, chairs, linens, dishes, etc. The food was delicious, perfectly cooked and beautifully presented. There was a huge crew of chefs, servers, and staff. They all had smiles on their faces, worked diligently throughout the evening, and were completely accommodating. Cloud Nine's wedding planner Tiffany, who helped us out on Friday and Saturday, was wonderful. She was so helpful and kind and encouraging, and handled everything with skill. Hiring her was one of the...
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    Elizabeth Sent on 06/14/2017
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    The Lace Factory is a hidden gem!!! This venue is tucked away in a quaint neighborhood on the river. When looking for venues, my fiance and I were immediately drawn to LF and once we saw it in person our minds were immediately made. The staff is incredible and very responsive - we had so much fun planning with them. The food was also amazing - everyone raved about it (especially the provolone and prosciutto stuffed chicken breast)! We used yellow school buses as transportation for guests, since the parking is limited.
    I cannot recommend this venue enough to anyone looking for a non-traditional venue. Our dream wedding was made into a reality thanks to the staff at LF!
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    Jenna Sent on 05/15/2017
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    Like many other brides, I have been dreaming of my wedding day for as long as I can remember. April 28, 2017 and the months of planning prior to our “big day” FAR surpassed any and all of those dreams. My husband and I credit the Lace Factory team for that .
    The Lace Factory is beautiful – the venue speaks for itself. It is a beautiful backdrop for an incredibly special event. But it’s the staff that made our day so awesome. From the first email on, Andrea & her team were supportive, organized, and thorough. They shared in our excitement and made our 6 month engagement a breeze to pull off.
    Every. Single. Vision. I shared...
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    Adrienne Sent on 12/28/2016
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    Lace Factory saw our vision and made it come to life, the whole event was so organized and our guests still rave about the food and drinks! So glad we chose this venue, it was so charming and unique. All there staff was so helpful from the very beginning of the process all the way to the big day.
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    Holly Sent on 10/17/2016
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    Our entire experience with the Cloud Nine/Lace Factory team was amazing! They were so interested in making our day fit exactly what our vision was that it came together better than we imagined. On the day of our wedding the staff went above and beyond to make sure that we were being taken care of! It was an awesome day!
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    Krista Sent on 08/05/2016
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    This is the perfect venue for brides that want a unique venue that they can add their own inspiration to! Great service, Amazing venue!
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    Jennifer Sent on 07/22/2016
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    After signing with Cloud Nine Catering, their dedication to customer service and making our night unforgettable was very clear. They were professional, timely, confident, and the food was fantastic! We had special requests in that we had a pizza food truck for our entree, but Cloud Nine still worked with us to make it all work and make everything run smoothly. Their on-site manager was amazing and incredibly kind and superbly efficient. We enjoyed working with them and loved the end result.
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    Renee Sent on 01/05/2016
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    We had our wedding at the Lace Factory in October 2015. The space is absolutely beautiful! It was exactly what we were looking for. We didn't want the traditional, banquet hall wedding and the Lace Factory is anything but that. The caterer that works with the Lace Factory, Cloud Nine, is great. The food was fresh and delicious. They were accommodating to my dietary restrictions and they made sure we ate which I really appreciated! The wedding day went smoothly and everyone had a great time.
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    Alison Sent on 10/28/2015
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    Cloud 9 catered our wedding at the Eolia Mansion for 150 guests, and they showed nothing but confidence and expertise handling all of our detailed requests. We customized our seating plans, menu and bar selections, linens, and desserts, and they decorated the signature pistachio flavored wedding cake exactly as I had asked- which was the best cake I've ever had. The day-of coordination of the big-day was an added bonus since we did not have a planner. I could not have pulled off such a big wedding without them!
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    Karyn Sent on 08/22/2015
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    We just had our wedding at The Lace Factory in June and it was more perfect than we could've imagined!! We fell in love with the venue immediately.. it is a beautiful, unique place to have your wedding that has so much character, elegance, and is just special. Working with Andrea and Courtney and everyone there and Cloud Nine was extremely easy and very responsive with great suggestions. All of our guests raved about the space and how delicious the food was. They also gave us great vendor recommendations that knew the space which made it even that much easier to work with. We got married across the street at The Town Landing on the deck and our guests...
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    Gabrielle Sent on 08/11/2015
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    The Lace Factory did in unbelievable job in carrying out our wedding exactly how we wanted. They venue and food were absolutely perfect and people have not stopped raving over the venue space as well as the food. It looked absolutely beautiful. I wish I could live it again! Andrea and Courtney were amazing and helped me through out the entire process. I will miss working with them!
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    Rachael Sent on 06/09/2015
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    phenomenal, unique event space. Everyone was blown away by its beauty and the delicious food made by their catering company cloud nine. I cannot say enough good things about Andrea and her team! I wish I could do it all over again just to enjoy the wonderful time that the lace factory provided for me guests and I.
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    Sarah Sent on 06/03/2015
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    I loved working with Andrea and Cloud Nine Catering. They have a very down to earth feel and their personalities very well meshed with mine and my husband's.

    Above all, the food was delicious and we got a lot of good feedback about it at the wedding. Everyone said something along the lines of... "You know wedding food is just wedding food but the food here is great!"

    This company is so accommodating to the bride and groom. Went above my expectations.
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    Kerry Sent on 09/26/2014
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    I could not have been happier with the Lace Factory and Cloud Nine catering. Andrea, Courtney and Kim were amazing to work with. I had several head count changes and questions in the two weeks leading up to our wedding and they were more than happy to go above and beyond.
    The space is just stunning. The lighting with the 3 walls of windows are like nothing I've ever seen at a wedding. I love their white lights inside and outside. We also used their lounge set and the sheer dividing panels to add some ambience (not that it was needed). I never used the bridal suite, nor did I need it so that aspect did not bother me...
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    Liz Sent on 05/31/2014
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    A bride's dream come true!

    Leading up to the wedding, I was constantly emailing back and forth with Andrea and Courtney and a month before the wedding, my event coordinator, Kim, called me to introduce herself. In the month leading up to the wedding, Andrea, Courtney, and Kim were so responsive and calming.

    On the day of the wedding, Courtney would make the long walk from the mansion at Harkness Memorial State Park to the beach with a tray of food and beverages for me, my husband, and my bridal parties. She doted on us to the point where I both loved it and was weirded out by it (I'm not used to being served in...
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    Megan Sent on 05/13/2014
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    Cloud Nine Catering catered my wedding at the Ellie Mitchell Pavilion at Rocky Neck State Park, and I could not be happier with the entire experience. The food was amazing. Everything was fresh, perfectly prepared, and delicious. I honestly can't pick one aspect of our menu that trumped the others, it was all so delightful. The appetizers were great, the main course (we did a buffet) was amazing, and the desserts (we had an assortment) were splendid. Plus, everyone that worked on our reception was great. Erin's clear communication made planning everything a breeze, and Desiree's oversight ensured that everything went smoothly during the event. Knowing I was in such good hands took a huge amount of stress off of me during that day! I am so glad we chose Cloud Nine and recommend them 100%.
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    Clara Sent on 08/07/2012
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    Working with Erin and the whole team at Cloud Nine was such a pleasure. We had our wedding at the Lace Factory in Deep River, CT, and Cloud Nine orchestrated the whole thing. Erin was so warm, friendly, funny, talented, responsible and hard-working. The food was excellent -- creative flavors, fresh ingredients, so many choices and each one more delicious than the last. They made us amazing pies, in tons of different flavors, instead of cake, and easily accommodated our need for lots of gluten-free items. We got so many compliments on the food, and it was a big part of why our wedding was so special. Furthermore, the great people at Cloud Nine held our hands through the...
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    Eileen Sent on 06/28/2012
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    Cloud Nine did an amazing job for my June 2012 wedding. When we first met with Andrea a year prior we knew we wanted to work with her. She is creative and we quickly came up with an awesome unique menu for our summer tent wedding. From the initial planning stages to the day of the Cloud Nine team was awesome. Erin was so helpful prior to the event and Andrea and he staff delivered above and beyond the day off. The cocktail hour and hor dourves were a huge hit, especially the raw bar! The oysterms, clams and shrimp were so fresh and the presentation out of a wooden boat was fantastic!

    We chose stations for...
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