The J’SPOT Facial Club Reviews

12 | Matthews, NC
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12 Reviews for The J’SPOT Facial Club

Recommended by 100% of couples

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 5.0

Awards

12

4 User photos

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  • LaShunda

    Lashunda · Married on 04/16/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What an amazing experience...my skin looks beautiful!

    What an amazing experience! Ja'Nisha made me feel so special and took time to understand my needs. I am undergoing chemotherapy so I have specific needs for my skin. Ja' Nisha listened to my concerns and talked to me about which products were best for me at this time. When I left my skin felt so soft and a week later my skin is still glowing. I feel more beautiful than I have in a long time. Also, her office is so clean and I love the 90's vibe. I will be returning to J' Spot again and again.

    Sent on 04/16/2021

    The J’SPOT Facial Club's reply:

    We are so glad that you enjoyed your experience here with us , we look forward to seeing you again in the. near future :)
  • M

    Marilyn B. · Married on 01/30/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    First time facial

    This was my very first facial and I absolutely loved it. My face is feeling and looking great. For me personally, being that it was my first time, I would've liked to have been told what was happening for each step. For example when the warm towel or the toner was put on my face. Besides that, Ja'nisha was very professional and did an amazing job. I loved the music playing not too loudly and I loved her Playlist.

    Sent on 02/12/2021

    The J’SPOT Facial Club's reply:

    Thank you Marilyn for your feedback and we are glad that you had a great experience with us...we look forward to seeing you again:)
  • Stephanie

    Stephanie R. · Married on 12/08/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Acne free!

    Thank you J’SPOT facial for making me feel confident again! The amount of care and professionalism that was showed to me made all the difference in the world! I was suffering from really bad acne and I tried everything before going to Janisha and she is just great at what she does. At my consultation she went over so much information about acne and went into details about things I never knew caused acne! I trusted the process every step of the way and I was so diligent at home with my skin care routine, I started seeing changes in my face quickly. It wasn’t a overnight transformation or course and I had to learn to really trust her and do my part and I finally started seeing my face clear up and here I am today, still going to her because I trust her and her products so much!

    Thank you Janisha for making me feel myself again!

    Sent on 12/08/2020

    The J’SPOT Facial Club's reply:

    Thank you Stephanie for trusting the process and your esthetician , thank you for being such a great client. We are so excited to be apart of your journey to healthier and clearer skin:)
  • Vershawnda

    Vershawnda B. · Married on 11/21/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent customer service

    My first facial was everything. I walked in the spa and fell in love with the theme and also the relaxing music. when I first arrived Janisha gave me goals and let me know the step to say good bye to my Acne and two toned skin. Ja’nisha let me know what was next she took her time with my face and informed me on step by step on what she was doing to my skin since I never had a facial that was awesome. Ja’nisha gave me product to go home with and a lot of information on My skin type. I also received a email on how to use products which was great because I forgot everything because I left her spa feeling flawless. It has been 2 weeks and my skins still feels as good as it did the first day. I will see her again on the 19th and I’m so excited about my skin journey. I am new to NC and is excited to take the next step with my skin with The JSpot

    Sent on 12/07/2020

    The J’SPOT Facial Club's reply:

    Vershawnda,
    We are so excited for you and all is to come in your journey to your best skin, cant wait to see you for your next treatment :)
  • Shaniya

    Shaniya P. · Married on 11/07/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My face was GLOWING!!!

    I love how The J' SPOT is set up for comfort and relaxation! Upon entering there was light music playing and was very welcoming. Janisha was very gentle, informative and to help ease some of my nervousness she told me the steps of the facial as she did it. Janisha was professional, caring, and you can genuinely tell that she cares and love what she does! Would definitely recommend.

    Sent on 12/07/2020

    The J’SPOT Facial Club's reply:

    Shaniya ,
    we are so glad that you were able to relax ,enjoy your facial service and get the glow that you came in for :)
  • J

    J.gle · Married on 11/04/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent service my skin feels GREAT!

    I came to the Jspot suffering with dry flaky skin on my forehead and eyebrows which gets worse in the winter months after my first facial I felt a major improvement my second service was even better. after each service I get a text or call later that day or the next day checking to see if my skin is ok or if I had any issues. I was recommended appropriate products to help maintain my Skin at home. Relaxing and calm environment.

    Sent on 12/07/2020

    The J’SPOT Facial Club's reply:

    We are so glad that you have enjoyed your entire experience at The J'SPOT we look forward to seeing you again soon:)
  • T

    Tiffany M. · Married on 10/23/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Facial Treatments

    My experience at The JSpot was excellent! Janisha was super attentive and paid special attention to my skin and it’s needs. The ambiance was super relaxing! I highly recommend going to her if you suffer from acne or just want a good esthetician to help you remain consistent with your skincare.

    Sent on 12/07/2020

    The J’SPOT Facial Club's reply:

    We so glad that you loved your experience here at The J'SPOT Facial Club, we hope to see you again soon:)
  • Zahn

    Zahn · Married on 10/03/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Quarantine Refresh

    I love going to JSFC. She is really professional and has great advice for my beauty regimen. It was the perfect refresh after months in quarantine to get my face healthy and glowing again!

    Sent on 12/22/2020

    The J’SPOT Facial Club's reply:

    We are so happy that you are able to have a great experience here with us , we look forward to seeing you again
  • LaToya

    Latoya H. · Married on 06/27/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Love the feeling of beauty

    I love how my skin radiates in the sun after a facial. I hate that I'm one of the people that experienced my worse acne as an adult and learned that my diet influences it. Ja'nisha makes sure we target all my issues and has the best recommendations for at home care, especially with my breakouts worsen with having to wear masks. I love the Vivant products! She has a client for life!!!

    Sent on 12/08/2020

    The J’SPOT Facial Club's reply:

    We are so happy that you love your skin after every facial :) and glad that you appreciate the recommendations and our in house product line, can't wait to see you for your next facial!
  • Jennifer

    Jennifer B. · Married on 02/29/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best facial and customer service!

    I recently visited J Spot and met Janisha, she is very professional and the office is small and clean. I felt safe during the Pandemic. My skin looked amazing after her consultation and products used. In addition to great service at the office, Janisha helped with product for home, keep my skin looking fresh and hydrated.

    Sent on 12/09/2020

    The J’SPOT Facial Club's reply:

    We are so happy that we could help you with your skincare needs, we look forward to seeing you again soon:)
  • Jenna

    Jenna T. · Married on 09/01/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Knowledgeable and effective!

    Helped me with a routine to eliminate stubborn cystic acne in just 3 months!

    Sent on 12/09/2020

    The J’SPOT Facial Club's reply:

    We are beyond ecstatic that we could be apart of your clear skin journey, we are proud of your hard work and dedication to our acne program.:)