The East Town Ballroom at the Courtyard Minneapolis Downtown Reviews
The East Town Ballroom at the Courtyard Minneapolis Downtown
Minneapolis, MNReviews
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.9 out of 5 rating4.9
-
Flexibility 4.9 out of 5 rating4.9
Awards
-
Daniel Sent on 03/11/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
East Town Ballroom at The Courtyard Minneapolis Downtown
Emma Carmichael and the entire staff at the East Town Ballroom were very easy to work with. Emma was very communicative, responsive, and accommodating throughout the entire wedding prep process. The staff at the hotel were very polite, accommodating, and joy to engage with as well. We can't say enough good things about our experience and recommend the venue to any couple looking for a place to celebrate their big day. -
Quality of service
-
Donald Sent on 10/02/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our coordinator at the hotel was awesome. She couldn't have been more helpful.
Professionalism of the hotel was five stars. Our guests were very impressed by the service, the food and the attention to detail. -
Quality of service
-
Hailey Sent on 09/26/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
September Wedding
My Wedding was September 21st, 2024. I signed with this venue in 2023 so I was able to hold the food options/prices from that year. A couple months after I had signed, David Kurz the Director of Sales & Marketing had reached out saying someone new had taken the position of Event Manager at this location.
Emma Carmichael was nothing but responsive, attentive, kind, and just overall amazing.
I also appreciated full financial transparency whenever I needed because let's be real here, wedding expenses can add up. I was nervous that the food would not be all that great as I have been to other weddings at hotels that just do not hit the mark with the food. To my surprise, the food was absolutely delicious and flavorful, our guests were talking about it throughout the night! The waitstaff are quick and incredibly kind, asked if we needed anything at all and were quick to accommodate.
Any questions I had, at any given time during our wedding planning process, Emma always responded promptly.
On our wedding day, clouds came in and out and it began to rain during our ceremony start time. Emma and her team notified us immediately and came up with a solution. Well, the rain stopped and they were able to set everything back up outside for our beautiful ceremony in front of that ivy wall all while staying on our timeline!
I will definitely suggest this venue for any friends getting married in the future! -
Quality of service
-
Ami Sent on 09/09/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
High quality and good value hotel block
We used the Courtyard as the hotel block for our many out-of-town guests at our wedding this summer. Lindsey was a wonderful and responsive point of contact, and everyone had nothing but nice things to say about their stay. The hotel is centrally located and easy to access from both the airport and downtown. It's a great value and the contract terms were both generous and flexible. I highly recommend you stay with them! -
Quality of service
-
Ricardo Sent on 03/15/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue! Amazing Team!
The venue is great. Every staff member we interacted with was happy, willing to help, and they all went above and beyond to accommodate us.
Our main point of contact was Shauna. She is amazing! David and Cathy also helped with the planning and were extremely helpful as well.
The banquet captain was great. The entire service was great. Our special night went exactly how we had planned it, and it was all thanks to the amazing team at The East Town Ballroom.The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much Ricky! I'm so glad I could help your night be exactly the way you planned it. Your kind words are truly appreciated!!
-Shauna -
Quality of service
-
Jasmine Sent on 04/03/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Venue Choice
My husband and I were married 9.4.21 at the East Town Ballroom. Cathy and Dee (David) were outstanding, full of knowledge and ready to help whenever needed. Response time was always quick and efficient. The venue offers the option for either an indoor or outdoor wedding, the reception area is large and beautiful with the drapery and lights. The space allows for a number of layouts. The social hour and bar space is great with close proximity but eliminates any crowding in the reception space. The venue is VERY affordable and you don't need to hire an outside caterer. There are options to fit a variety of wedding desires, you can really mold the services to make your dream wedding. I cannot emphasize enough the convenience of having our wedding ceremony, reception and room block in one place. You won't be disappointed if you choose the East Town Ballroom. My husband and I were also able to capture great photos with the skyline from the rooftop parking garage.The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Hello Jasmine & Dennelle,
Thank you so much for taking the time to share your experience with us on WeddingWire! It was such a true pleasure working with you on some of the details for your celebration! We wish you both a lifetime of happiness together!
Thank you,
Dee & Cathy -
Quality of service
-
Megan Sent on 12/30/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Cathy at Courtyard
Cathy was great to work with! I recommend this venue to anyone who is on a budget. The food and service was delicious!The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Hello Megan!
Thank you so much for taking the time to leave us a review! It was a an absolute pleasure working thru some of the details with you and Noah on your special day.
Congratulations & Best Wishes to you both! -
Quality of service
-
Bridget Sent on 08/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Booking at the Marriott was the best decision -- excellent wedding coordinators & staff!
I was majorly stressing about planning this wedding with ongoing Covid concerns and being on a fixed budget in downtown Minneapolis. The wedding coordinators, Dee and Cathy, put all my worries at ease. Their attention to detail, clear communication, quick follow up, and professional, warm personalities made them a dream to work with. To add to that, the venue was beautiful -- we had a smaller group and decided to have the wedding in the lovely outdoor courtyard. The hotel was recently remodeled, so the lounge area, ballroom, and guest rooms look amazing. The hotel is within walking/driving distance of many restaurants, bars, events, etc. downtown. I cannot iterate enough how fabulous their staff was to work with. We loved hosting our wedding reception at the Marriott and would highly recommend it!-
-
-
+7 photos
The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much for sharing your experience with us Bridget! It was a true pleasure working with you and Alex on some of the details for your big day! We wish you both a lifetime of happiness and are so honored that you chose to celebrate your wedding reception with us here at the Courtyard Minneapolis & East Town Ballroom! -
Quality of service
-
Sara Sent on 08/09/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent location, staff, and stunning Bridal Suite!
The staff at the Courtyard was incredibly accommodating even as we had to reschedule due to COVID a few different times. Dee was wonderful; friendly, responsive, and took care of everything down to the last detail. She even gave me suggestions for hair stylists after hearing I was a in a pinch. Could not have asked for a better experience! Bonus, the Bridal Suite also has a stunning view of Downtown Minneapolis and was perfect for getting ready with my girlfriendsThe East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much for your kind words Sara! It was a true pleasure working with you and Nate throughout some of your wedding planning and unfortunate rescheduling process! -
Quality of service
-
Elizabeth Sent on 06/21/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Book them! Amazing venue!
I would 100000 precent recommend having a wedding at the East Town Ballroom. I knew nothing about weddings before starting to plan for my big day. David and Cathy were great people to work with and would respond to any questions I had. They were also really responsive with all the covid guidelines.
Plus, the venue looked like a fairytale and the food was very good!The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much for choosing to celebrate your and David’s wedding with us here in the East Town Ballroom! It was a true pleasure working thru this process with you, even with the multiple curve balls we’ve experienced over the last year! We wish you and David a lifetime of happiness together and are so honored to have been a part of your special day!
Congratulations & Best Wishes!
David 'Dee' & Cathy
-
Quality of service
-
Tamiko Sent on 10/27/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Perfect Day!
We absolutely LOVED having our wedding here at this venue! The hotel is modern, so clean and the location was perfect for us. We were looking for a place that had everything, which included the food (which was delicious), alcohol and bartenders, and a place to stay for our wedding night. We were thrilled that this location had everything we wanted. The courtyard area outside is what sold us the most and we ended up having our ceremony there which made for beautiful photos. They were AMAZING people to work with as well. April helped us in the beginning, and Dee took over most of our questions and planning help. He knew the answer to every single question and always helped put us at ease as we were planning a wedding during the COVID uncertainty. We worked with Cathy as well and she was so fun and easy to work with. Both Dee and Cathy helped us come up with ideas to make the wedding unique, and that really spoke to us because they really cared about making our day so perfect. Everyone (including the wait staff, bartenders and front desk crew) was super helpful, knowledgeable, quick to respond and we never had a single issue with anything. We seriously had almost no stress planning our wedding because everyone was always so happy to help! We appreciated every person here and they all helped us have the perfect wedding day!The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much for the kind words Tamiko! It was a true honor to work with you and Jordan as you planned your special day and we are so happy that everything exceeded your expectations! Cheers to the two of you on a lifetime of wedded bliss!
Dee, Cathy & team -
Quality of service
-
Jordan Sent on 09/20/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great hotel block option for MPLS wedding!
We used the Courtyard Marriot as the hotel for our guests to stay at for our wedding that was close by. Dee was so great to work with throughout the entire process! Was always very quick to respond & sent updates regularly! Had multiple guests tell me how clean & safe they felt staying at the hotel during Covid!The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much for choosing our team at the Courtyard Minneapolis Downtown to be a part of your and Abby's special day. We are so happy that the additional steps we have been taking during the pandemic allowed you and your guests to feel safe during your stays.
Congratulations & Best Wishes! -
Quality of service
-
Lindsay Sent on 08/21/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Simple, Easy, Elegant
We planned a rehearsal dinner last minute and the courtyard were so helpful and easy to work with!! Would definitely recommend.The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much Lindsey, it was a pleasure to be a part of your and Charles' day!
Congrats & Best Wishes! -
Quality of service
-
Andrew Sent on 08/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing experience!!!
Dee and Cathy were amazing to work with, even going through COVID they were able to make all our guests feel safe while still having a great time. They were super flexible and easy to work with. All for a GREAT price. We toured at least 10 other venues in our price range and NONE of them made us feel as special as Dee did. 10/10 would recommend over and over againThe East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much Andy & Kelly!! It was an honor to be a part of your wedding celebration! Hugs to Gavyn!
CONGRATS!
-Dee & Cathy -
Quality of service
-
Zahra Sent on 01/14/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience
I recommend this venue and it’s staff.. if your looking for great service and help you should host your wedding with them.. I really had great experience with them and would recommend them all day everyday.. thank you guys for everything my night went smooth and had so much complement.. parking was little tough for guests to find since the connected parking building was full but otherwise food was amazing service was excellent and pricing was great thank you again.. am sure will meet you guys again with another family wedding.. wish y’all the best -
Quality of service
-
Elaine Sent on 10/30/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect for weddings!
We decided to have our wedding here, ceremony and reception, and I was beyond thrilled with this choice! Our day was absolutely incredible and we can really thank this awesome venue for that! JP, Dee, and Cathy really worked to make sure we were 100% happy through the entire process. Their wedding packages are AWESOME. We even got a two night stay in their suite at the hotel where I got to get ready with my bridesmaids because of how big and how many windows there were in the room! The staff on the day of the wedding were professional and EVERYONE in the hotel was aware there was a wedding going on to help direct quests and make sure everything went smoothly. The food was INSANELY delicious. I got so many compliments on the food, and when we were looking for vendors good food was at the top priority on my list- no one likes meh wedding food. The chef JP killed it in the kitchen. I honestly want to go back there just to get dinner sometime! The ballroom was split in half for our ceremony to be on one side, and everyone went into the designated cocktail hour area while they quickly and perfectly flipped the room for us. Everything was just beautiful, and it was so nice to have everything at the hotel so the out of town quests could just book a room or two in our wedding block right there! Our point of contacts were very responsive and easy to get a hold of as well. Thank you so much to the team at the Courtyard, our day was absolutely perfect.The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much Elaine for taking the time to share your experience at the East Town Ballroom & Courtyard Minneapolis Downtown! It was a true honor to be part of your and Eric's special day!
Congrats & Best Wishes! -
Quality of service
-
Miranda Sent on 10/06/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Experience
This hotel was perfect for our wedding night! We were given an unbelievable block price for our guests! Working with Dee was great, he always responded to our emails in a timely manner. The hotel had great food and drinks, all of the staff were kind! -
Quality of service
-
Angie Sent on 08/19/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So easy and very nice!
We used the Courtyard for our room block and everything went so smooth for us! David communicated with us every step of the way and made everything so clear and simple. They made it very easy having the option for my guests to make their reservations through a link and also being able to call. The rooms are great and we were able to be in a suite which made getting ready in the morning with my bridal party a breeze. -
Quality of service
-
Abby Sent on 08/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding Weekend Hotel Stay
We saved a block of rooms at Courtyard by Marriott - Downtown Minneapolis for our wedding guests for our wedding reception at Day Block Event Center. Courtyard by Marriott was very accomodating and made sure our stay was wonderful. We are so grateful. They have a shuttle that runs to and from Day Block to pick up guests and bring them back to the hotel. We will definitely be recommending Courtyard by Marriott to any friends that visit in the future. Thank you! -
Quality of service
-
Alice Sent on 07/24/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great time at the Marriott
I didn't actually stay at the hotel, but my guests for the wedding shared that they had an awesome experience. -
Quality of service
-
Kelli Sent on 07/19/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awesome!
They were awesome. Everything we needed we were able to have. -
Quality of service
-
Brent Sent on 06/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great hotel at a great price
Our entire wedding block had a great time at this hotel. To start, the cost for the rooms was very reasonably priced, and the amenities within were great. All guests were treated very well during their stay, and Dee and his team went out of their way to make us as the wedding couple feel especially special. I would highly recommend this hotel to future weddings or events taking place in MN. -
Quality of service
-
Sarah Sent on 05/15/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Unbeatable Wedding Block
Our entire experience with the Courtyard by Marriott Downtown Minneapolis was exceptional. The amenities were far nicer, cleaner and accommodating than others in the area, and we were given a truly unbeatable wedding block price. By far what made the experience top notch was the staff, specifically Dee. He was one of the most enjoyable vendors we worked with throughout the process of planning our wedding and was incredibly patient with questions and special requests. We would recommend Courtyard by Marriott to anyone getting married in the Minneapolis area in the coming years. -
Quality of service
-
Mimi Sent on 09/21/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kyle Heidelberger was our event manager and he did an amazing job. He made sure our day turned out perfect and he was always available. He was very flexible and responsive. I was so happy with he level of professionalism and service. The food was great and the ballroom was beautiful. Dave Premack worked with us on our room block and he was very responsive and accommodating. Both Kyle and Dave provided excellent customer service. -
Quality of service
-
Lisa Sent on 09/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This hotel is hands-down the best place for room block(s)! Mr. Dee was very quick to respond to emails, very professional, and extremely helpful from day one of communicating. If I had to do it all over again, I would 100% pick Courtyard by Marriott Minneapolis Downtown again! -
Quality of service
-
Leslie Sent on 09/03/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was an absolute pleasure working with Kyle and his team for my wedding on August 4, 2018. I cannot say enough great things about this venue. PLEASE do you yourself a favor and relieve your wedding stress by choosing this venue to work with on your day!
Quality of Service - Quality of service was great. Staff went above and beyond their duties and was very open to helping all of the vendor setups go smoothly, regardless of what was technically their role or not. This team displayed a great amount of teamwork in execution of my day. Whether it was assisting the decorators, helping my bridesmaids set up for rehearsal dinner, nothing was off the table and I appreciate the quality of service that was provided.
Responsiveness - Kyle, David (Dee) and Dane (A/V) were extremely responsive to my requests and responded within hours of emails and worked many weekends responding to my inquiries, researching my proposals and making sure that I had what I needed.
Flexibility - Kyle and his staff were extremely flexible and accommodated some of our most difficult requests. Where the greatest amount of flexibility was exercised was with the room accommodations. David (Dee) was extremely responsive and allowed us to make changes to guests rooms upon requests due to flight scheduling. Whenever I put in a request that was unique or different, the response I received was "let me look into that" vs. a flat out "no, we can't do that". Everything was on the table for discussion and in the rare instance something could not be accommodated, I was explained the reason and given alternative solutions.
Food - The food at this venue is absolutely amazing and we received so many compliments from guests afterwards. Not your typical hotel food. Portions are filling and on the larger side and appropriately aligned to the cost. If you are looking for a classy venue that provides great value has excellent staff, this is your place! -
Quality of service
-
Kari Sent on 02/28/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If I had to do my wedding all over again, I would pick this hotel for our room block every time! Dee was incredibly helpful, answered emails quickly every time, and made so many special arrangements for us. The price/discount of courtyard was also the best when compared to other hotels. Everything was perfect and I’d never stay (or want my wedding guests to stay) anywhere else! Thank you!! -
Quality of service
-
Kara Sent on 12/07/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We booked our wedding block at the courtyard downtown minneapolis with our wedding at Dayblock across the bridge. Dee was amazing to work with. I had no idea how what I was doing to save a block of rooms, but Dee walked me through it without me feeling stupid. He was super responsive and was able to immediately fix an issue we had. He even got us our room for one additional night at our rate after I forgot to book a longer reservation for me any my husband, despite being on vacation. I was so happy with it all. -
Quality of service
-
Elly Sent on 12/07/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I booked this hotel for our wedding this past May. I worked with Dee and he was amazing. Answered all of my questions in a timely manner, kept me updated on where we were at, had different suggestions for things for our out of town guests to do and was overall very friendly and responsive. The hotel provided a shuttle to bring our guests to and from the reception and we were able to pay a small fee to reserve it past the normal hours to make sure our late partying guests got home safe! Definitely the best person I worked with for our accommodations. Plus the hotel is in a great location, it’s really nice and all of our guests enjoyed their stay! Would definitely recommend this hotel to any bride looking for one less thing to worry about during your wedding planning! -
Quality of service
-
Carrie Sent on 12/07/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I reserved a block of rooms for our wedding guests and Courtyard Marriott was so easy to work with! They were incredibly responsive throughout the whole process and knew how to handle every situation - making suggestions for transportation and communication with guests. They definitely eased some of the stress in planning our big day! -
Quality of service
-
Grace Sent on 12/06/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Courtyard by Marriott Minneapolis Downtown is fantastic and went above and beyond to serve your every need. My wife and I used the Courtyard for our wedding room block in May 2017. From the moment we inquired about their services, we received stellar customer service. They made the whole process of blocking off rooms easy and seamless. They Marketing and Events manager took care of everything and provided detailed updates on our room blocks weekly. We really felt at ease with how well taken care of we were. They especially took very good care us brides and our parents! They happily handed out our welcome bags to our guest and accommodated them in every way possible. They even provided a FREE shuttle to our wedding venue which was down the street. Our wedding guest were raving about how beautiful the hotel was, how accessible it is to downtown Minneapolis and how wonderful the hotel staff was. As a gay couple, we felt very comfortable and at ease with our whole experience at Courtyard. I would highly recommend this hotel to a wedding or any event! They do an incredible job! Thank you Courtyard! -
Quality of service
-
Sean Sent on 12/06/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My wife and I stopped in to the Courtyard Marriott during a wedding fair they were having so we could take a look at the hotel and maybe get some info on reserving a block of rooms for our wedding guests. Dee (David) the marketing and events manager introduced himself to us at the fair and offered to show us some rooms. We contacted him a couple days later to reserve a room block, which was a total breeze. Dee was wonderful to work with, he was very proactive with sending us reservation totals for the room block and flexible when we needed to reserve additional rooms. My wife and I even decided to stay at the Courtyard during our wedding weekend, because Dee was by far the most enjoyable to work with out of the hotels that we contacted. During our stay we were placed in a beautiful corner suite that had immaculate 90 degree panoramic views of Minneapolis. The service, amenities and location are all fantastic and I highly recommend this hotel if you're getting married in Minneapolis. -
Quality of service
-
Stephanie Sent on 10/29/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Brian and I had our reception and breakfast/bloody mary bar at the Courtyard and everything went beautifully! My family and I only heard positive and wonderful complements about the reception. The food was great and the servers were so hospitable! Everyone working was very nice and helpful in making sure all of the guests were being accommodated! Christina was very helpful throughout the whole process and Dan was great in making sure we had enough food for everything. Thank you so much and it was a fantastic experience for all of my guests and myself! We had close to 200 guests and a live band to entertain everyone. The banquet room fit everyone nicely with the amount of guests we had and no tables had to be moved for the dance floor either. It was well worth the money and convenience for our out-of-town guests to stay overnight too. Highly recommend using them if you are able to! -
Quality of service
-
Nicole Sent on 09/23/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I booked this hotel for my wedding. The customer service I received from Dee was outstanding. He went above and beyond for us. He contacted me weekly to update us on our bookings. He made sure we had a place for the family to eat the night before. The food in the Bristo was excellent. The only difficulty we had was the free shuttle. We had family that arrived late due to the shuttle sitting when it dropped us on, and not returning back to the hotel. Other then the shuttle, I highly recommend this hotel. -
Quality of service
-
Asea Sent on 07/11/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A big shout out to the staff of Courtyard Minneapolis Downtown! You guys rock!!! We booked rooms for our wedding (July 10, 2016). The amazing, friendly and knowledgeable staff accommodated our every wish! We were treated like royalty. They put us in rooms that were close to each other and even helped us plan our after party party at a nearby restaurant. Super fun experience. Rooms were great and the staff is just fabulous... from planning time all the way to check out!!! 5 Star Experience!!! -
Quality of service
-
Christopher Sent on 01/12/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Event Coordinator was a joy to work with. She followed up and was there to attend to the details. The staff was responsive and worked with us on minor details. Audio staff was very helpful too and provided a laptop when ours did not work. The food was exceptional and the charges were reasonable. -
Quality of service
-
Matt Sent on 10/27/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lisa Heim and all the staff at Courtyard Marriott Downtown Minneapolis did a truly outstanding job. This is a recently remodeled venue with great food that provided excellent service from the first time we met and throughout the entire event. Wedding expense can be outrageous at other venues, but the Courtyard was absolutely a best value. Lisa and her staff worked with us to accommodate virtually every special request we made, and did so in an extremely friendly and professional. Of all the venue managers we met prior to selecting the Courtyard, it was clear from the start that Lisa truly enjoyed the opportunity to listen to our preferences and find a way to make it happen. Hands down, if you are looking to host a wedding event in Minneapolis/St. Paul and want a high end event at a reasonable price, you must check out Marriott Courtyard Downtown! -
Quality of service
-
Olivia Sent on 08/22/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We just celebrated our wedding on August 7th, 2015 at this venue. We are so thrilled with everything. Our wedding reception was perfect and flawlessly executed. I cannot rave enough about Lisa Heim. She is a gem to work with. Her professionalism, expertise and experience really shows. She had great ideas to offer for us and was an overall blessing to work with. Everything from our booking, to food tasting, planning and reception was great. The food was delicious, we are receiving so many compliments about the food. The bar set up and cocktail hour was convenient and looked so elegant. The choices for linens were great and the fact that the included the uplighting and draping for us was a huge bonus we weren't expecting. The service from the wait staff was impecible and every guest was able to be served within a timely manner, each course was served seamlessly. The service from the hotel staff was great as well, all of our guests really enjoyed their stay in the new renovated rooms. It was a stress free weekend thanks to the help of all of the staff at the Courtyard. We would highly recommend this venue for any type of event. We are so grateful and pleased with how our wedding reception turned out. -
Quality of service
-
Brooke Sent on 07/20/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lisa and the staff at the Courtyard Marriott Downtown are amazing! We have no complaints!! Thank you for making our wedding wonderful and for taking care of our guests! :) -
Quality of service
-
Lauren Sent on 07/14/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lisa Heim was our wedding coordinator and she was AMAZING! She was so kind and professional, and very personable and fun to work with! From our very first meeting with her when we were trying to find a vendor for our reception, both my husband and I instantly knew that we wanted to work with her. She was quick to respond to emails and phone calls and always got an answer to me. She was very organized and knew exactly how to get things done efficiently and on time. I always enjoyed our meetings and phone conversations and never felt like any of my time was wasted. She cared about my personal life and about how all my other wedding planning was going. She was always happy and laughing, and she really was a joy to work with! -
Quality of service
-
John Sent on 07/12/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lisa did a terrific job getting everything set up in preparation for my daughter's reception and taken care of while we were at the Hotel. Can't say enough on how good she was. -
Quality of service
-
User2005085 Sent on 01/11/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I would highly recommend anyone that is looking for a venue for their wedding reception to check out the Courtyard Marriott Minneapolis. Our wedding was on December 27, 2014 and after touring several different hotels we found that this location had the best quality and best service for the best price. Lisa was a lifesaver throughout the whole planning process, and was incredibly helpful in providing her expertise to help us finalize all of the details. We had so many people come up to us afterwards and tell us that the food was the best that they've ever had at a wedding. The staff overall was incredibly accommodating to any of our requests and questions which made it the most fun and easiest wedding we could have asked for. Thank you Lisa and the Courtyard Marriott!!! -
Quality of service
-
User1885196 Sent on 10/25/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
On Oct. 4, 2014, we held our only daughter’s wedding at the Marriott Courtyard Downtown, and we could not be more pleased and proud of how the weekend went. As the event was an out of town event for the majority of our 180 guests, the hotel was also where the many of our guests stayed during their visit. We not only held the reception at the hotel, but it was also the site of the rehearsal dinner and a brunch for the wedding guests on Sunday morning. Our wedding coordinator at the hotel, Lisa Heim, helped make our daughter’s wedding the beautiful, stress-free, and unforgettable event it was. Lisa’s organization, creativity, expertise and kindness had so much to do with how well it turned out. Whether it was help with an idea for the wedding or reception provide qualified vendors, a last minute request, or even a hug in a moment of emotion, Lisa was always there to assist. We have received so many compliments on the venue, staff and food. It far exceeded our expectations and we would highly and without reservation, recommend this site for any special event. -
Quality of service
-
Kate Sent on 09/30/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful place to get married! -
Quality of service
-
Eric Sent on 05/12/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lisa Heim was the best person that we could have picked to facilitate our wedding planning. She was professional, fun and kept us on track for what we thought was the most important day in our lives. We have been together for 14 years and figured that this could be just another party we threw but Lisa and her team made this an event that people will talk about for years!
The rooms, the staff, the set up of the ballrooms were all top notch. I would recommend Lisa and the Courtyard Minneapolis Downtown to anyone that is planning on a meeting or party! WONDERFUL!!!! -
Quality of service
-
User1545637 Sent on 02/27/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very well organized. Responsive, helpful, and professional staff. A good location and a great facility (newly renovated) for an event. -
Quality of service
-
Greg Sent on 02/22/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
LISA COULD NOT HAVE BEEN MORE HELPFUL -
Quality of service
-
User6993995 Sent on 02/22/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The venue was spacious and beautiful, the food was delicious, the service was on-time and professional, the wait staff were courteous and incredibly helpful, and Lisa (our contact person at the hotel) was incredibly responsive, professional, creative, and adaptive to our needs. I would recommend that friends and family use this space and go with Lisa for weddings and other events! -
Quality of service
-
Bri Sent on 02/16/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were the first wedding here after the renovation, and we have nothing but good things to say! Lisa Heim was very helpful and catered to any of our needs to make our night perfect. They did all our set up and take down, took our cards and gifts to our room, and made our night NO stress. The venue was gorgeous, very modern. I got a ton of compliments on the food, big portions and it tasted incredible! I would recommend any event here, they do an amazing job!! -
Quality of service
-
Vivian Sent on 08/27/20184.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
It was great having our wedding at the Courtyard by Marriott Minneapolis Downtown. It was fantastic working with the team and I enjoyed working with everyone especially Kyle. -
Quality of service
-
Jessica Sent on 12/07/20174.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I was very pleased with the communication of the hotel representative that we worked with for our wedding. He was always available through email and on the phone. I would definitely recommend! -
Quality of service
-
Jennifer Sent on 10/15/20224.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rehearsal Dinner
We used Courtyard Minneapolis for our room block and rehearsal dinner. Overall great experience for both!The East Town Ballroom at the Courtyard Minneapolis Downtown's reply:
Thank you so much for sharing your experience Jennifer! We wish you and Pablo nothing but a lifetime of happiness!
Congratulations & Best Wishes again! -
Quality of service
-
Tyler Sent on 07/18/20194.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
dt marriott
It was great being able to have everything in one place, that made life so much easier. Especially since we flew in from out of state! -
Quality of service
-
Matthew Sent on 07/03/20154.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Very happy we chose Courtyard Minneapolis Downtown as our hotel room block/guest accommodations. So easily accessible from our wedding venue (Campus Club of the University of Minnesota) and our rehearsal dinner venue (Republic Seven Corners). Parents also hosted a continental breakfast the morning after the wedding, which was very relaxed and very nice. We were very pleased with the accommodations, and our guests seemed happy, as well. They easily were able to use the shuttle to and from the hotel to our venue. The only issues we ran into was that parking was on the pricey side, continental breakfast (for our guests the other days) was not included, and there was no hot tub. But overall, we were very happy with the service and accommodations. -
Quality of service
-
User2137670 Sent on 05/14/20154.8 out of 5 rating4.8
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
In searching wedding venues over a year in advance, we were really drawn to Courtyard by Marriott, Mpls Downtown because we had stayed there often, as a Holiday Inn, during the 4 years our daughter was in college, (always thoroughly enjoying the comfort & the staff/amenities) but also because it had been totally redone, & it was just beautiful!!! Still undecided though, if this would be our reception/dance venue on or nearest to campus, it was when we met with Lisa Heim, that we knew we'd made our decision. Lisa is so kind, thoughtful, organized, communicative, and wonderful to work with! Everything turned out perfectly & we couldn't be happier! Lisa has found her calling & we so enjoyed working with her. Most all the staff & all the wait staff was wonderful, the food was delicious (amazing chefs on site!), & the beds & pillows could not be more comfortable. Jim, our favorite bartender, was working the wedding as well, which only added to all the fun & excitement! We had 250 guests & it went ever-so-smoothly. The pre-function area was a great place for guests to visit & enjoy themselves, to view the display table, drop off their card or gift, & to find their place cards, while enjoying a favorite beverage. We have such wonderful memories of an amazing day!! Thank you for the wine pour, also!! It was a wonderful touch! We were so glad to have the secure Gallery Room for gifts in the evening, & gift opening on Sunday morning, as well. All in all, our day was very close to perfect!!!! If we could have changed the rule that you can't bring in your own snacks for social hour, that is all we'd change, but we understand. We live 150 miles away & things are different in the rural areas. :) Thank you to everyone, especially Lisa, Chef Edward (?), Jim, and the entire Courtyard staff for making our daughter's wedding the best day, ever!!! -
Quality of service
-
Jane Sent on 09/22/20144.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
The staff was very easy to work with and the venue was beautiful. They tried to accommodate everything that we wanted for the night. I would work with them again. -
Quality of service
-
User1608706 Sent on 05/05/20144.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
I had my wedding reception here at Courtyard and it was fabulous! The food was delicious and the people are great to work with. I loved working with Lisa. She was fun, energetic, positive, and an all around great person to have worked with so that everything for my wedding reception fell into place on the day of my wedding. I highly recommend this place for reception or both ceremony and reception. -
Quality of service
-
Anne Sent on 12/07/20174.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Courtyard Marriott went above and beyond our expectations. They really helped with everything imaginable. One frustration was the continuous change in people we worked with. Alot of role over in wedding planner. BUT with that said, all three people we worked with thought the yr were great! -
Quality of service
-
User2532215 Sent on 02/11/20164.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
I cannot say enough good things about our Jan 2016 wedding at this hotel. We wanted everything in one place for many reasons, so naturally we looked at a bunch of hotels in the area. Lisa was fantastic from the second we met her. She continued to be throughout the entire process which, you know, was a year of our lives. I felt pretty organized, but she was so on top of everything. I mean, every detail I would have forgotten, she brought it up and we made a plan. The staff went above and beyond for us. The bartenders and servers were great, even the maintenance guy my mom found to help with the decor was so sweet. We felt very taken care of and communication was always prompt with everyone involved. The menu choices were adjusted to our tastes and preferences without hesitation. Prices were always explained to us, and we were able to customize the whole evening to our vision. It is SO worth it to have someone do all the behind the scenes crap for you. And Lisa was just so incredible, I can't say enough good things about her. HIGHLY recommend this Marriott for a wedding. :D -
Quality of service
-
Luke Sent on 09/29/20184.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
I can honestly say that working with Kyle and his team at this venue for our wedding was one of the easiest part of the wedding. They were very professional and had their ducks in order. Working with Kyle directly on all the details he was very responsive, professional, and easy to work with. He met all our requests and then some. The venue itself is beautiful, spacious, and well kept. All my guests enjoyed the food, the service, the hotel rooms. I'd highly suggest using this venue!! -
Quality of service
-
Vicki Sent on 09/24/20244.4 out of 5 rating4.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Overall, beautiful reception!
This was one of the best values for a reception venue I saw when researching for my wedding. One aspect I appreciated most was just how much was included in their packages. I didn't need to worry about additional costs of linens, cake cutting fees, or extra costs for the dance floor. The space looked beautiful, all of the wedding packages included the tulle draping, and their chairs looked nice and didn't need chair covers that I didn't need to set up or pay for. Having the luxury suite upstairs included for us so we didn't need to travel anywhere when the night was over was also ideal.
There were some delays in hearing back from staff when we were trying to schedule things, but I think this was mostly due to them transitioning between event planners at the time.
While from my perspective as the bride, everything went off without a hitch, I did hear back from guest that highchairs were placed at the wrong tables and the number of chairs at particular tables didn't always match up with what we had planned - this could have been caught when we were in there decorating morning of, so I guess just double check all of the details. -
Quality of service
-
Maria Sent on 10/26/20184.4 out of 5 rating4.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
It went smoothly
I had my wedding here recently and I have to say that the staff was great. I wasn't the biggest fan of parking but Kyle (the wedding coord.) really worked with us to make us happy every step of the way. I really felt cared for. Even though they had so many other weddings, I felt like they gave us all the attention we needed. He was also very responsive to my concerns and quick to reply all my emails and questions. Overall great experience. -
Quality of service
Are you interested?
Are you interested?