Simply Heavenly Reviews

Reviews

• Mary Sent on 05/04/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  
  The owner Gina was accommodating to my needs. It was a last-minute outdoor wedding ceremony. She gave me the best deal and her chairs and Arch were of great quality. The compliments are still coming in.! I highly would recommend the company to my friends and family.
  The Bride
  Mary Lovick

  
  The owner Gina was accommodating to my needs. It was a last-minute outdoor wedding ceremony. She gave me the best deal and her chairs and Arch were of great quality. The compliments are still coming in.! I highly would recommend the company to my friends and family.
  The Bride
  Mary Lovick
• 
  User2389587 Sent on 10/26/2015
  0.5 out of 5 rating

  0.5
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.0 out of 5 rating
    0.0
  • Professionalism
    0.0 out of 5 rating
    0.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  What a horrendous experience. This business is based out of a home in Chula Vista, and although they had a large selection of items, the consistency, professionalism and quality communication is lacking. For my wedding day, I requested benches and a white wood dance floor. After initial contact, the process took multiple calls and emails (with no response) to finally get an official price quote - the owner was renting from another vendor. Once I got to my reception, the benches weren't there as they were "already on their way down to Mexico" and the dance floor was not even close to the picture I showed the owner. It was extremely small for 120 people and was set up wrong. The women wearing heels were falling through the cracks, and it had a high ledge that people were tripping on. And after all of that, she wouldn't refund us our money on the benches. So upsetting. You get what you pay for.

  What a horrendous experience. This business is based out of a home in Chula Vista, and although they had a large selection of items, the consistency, professionalism and quality communication is lacking. For my wedding day, I requested benches and a white wood dance floor. After initial contact, the process took multiple calls and emails (with no response) to finally get an official price quote - the owner was renting from another vendor. Once I got to my reception, the benches weren't there as they were "already on their way down to Mexico" and the dance floor was not even close to the picture I showed the owner. It was extremely small for 120 people and was set up wrong. The women wearing heels were falling through the cracks, and it had a high ledge that people were tripping on. And after all of that, she wouldn't refund us our money on the benches. So upsetting. You get what you pay for.

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