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Silversilke Reviews

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Reviews

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    4.8 out of 5 rating
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  • Jorge
    Jorge Sent on 02/23/2026
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    Day of Coordinator

    Jeanette was our day of coordinator for a 64 person wedding in Rio Grande. She provided services that supported day of logistics, timeline and MC. Communication day of with family members and wedding party was helpful to ensure that we had the day we wanted free of dramas. The wedding was supposed to be outdoors but with inclement weather Jeanette pivoted and supported vendor coordination inside. I would recommend her for day of coordination!
  • Nicole
    Nicole Sent on 10/03/2025
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    Jeannette is Wonderful

    We were so blessed to have Jeannette be our wedding planner for our August 2025 wedding at El Conquistador Resort. She came highly recommended by the venue and lived up to our expectations. We loved how professional she was, how she paid attention to every little detail and made sure our needs were met. We highly recommend her services for anyone who values intimate ceremonies to fun party style receptions.
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    Are you interested?

  • Amanda
    Amanda Sent on 06/11/2024
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    Couldn’t have had the wedding without Jeanette!

    I was at the end of my pregnancy when planning my destination wedding. I hired all the vendors then realized, how will I enjoy my wedding day and be carefree!?! I called Jeanette and immediately clicked with her organizational and professional skills. She planned everything down to every detail. Rehearsal, helped me with setting up entertainment and even party favors. She made sure everything was absolutely perfect and we were so thankful to have her. Thank you so much!
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    Kara Sent on 11/18/2023
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    Day of coordination

    Hiring Jeanette as my day of coordinator for my wedding on 11/11/2023 turned out to be one of my best decisions. I originally thought I could do everything on my own… not my best idea especially for a destination wedding. Once I found jeanette she made sure everything was in order and had amazing recommendations for me that guests absolutely loved. She also brings an assistant who is amazing. They both made sure the day went seemlessly. So many guests were impressed by the flow of our wedding and for that I can not thank Jeanette enough. Working with her truly brings so much relief.
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    Christopher Sent on 05/11/2023
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    Jeanette is the best!

    Jeanette helped us from start to finish. She was very responsive, paid attention to detail, and always knew what was missing or needed to be completed. Without her we couldn’t imagine the stress of planning a wedding by ourselves. Highly recommended for a wedding planner.
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    Jess Sent on 12/13/2022
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    An Amazing Partner Who Becomes Family

    Jeanette has all the experience you could ask for when it comes to planning your wedding. She knew what to expect from the venues, the vendors, the island, and more. The best part is, that wasn’t even our favorite part of working with her.

    Over the course of planning our wedding she was not only our confidante, but also someone who became like family. She was always there for us to call/text/email when we had an issue or a concern. Also, she was exceptional at keeping everything organized. By the time we got to the wedding we were ready to go and she was able to handle everything.

    You are fortunate to find a wedding planner with skill or one who genuinely cares about you as people. In Jeanette you hit the lottery ticket in having someone who has both.
  • Jamie
    Jamie Sent on 09/14/2022
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    I trust Jeanette with my life! And love her like family

    Wow! I didn’t know what hiring a planner and coordinator would entail of, but it’s a must have when planning a wedding and nothing can be better than Jeanette and her team. We first worked with her in 2019, as we approached our 2020 wedding. We all know what happened and Jeanette helped us sadly cancel all of our plans (after helping book them!). 2 years later we called her back, ready to plan the reception of our dreams on my husbands home island. She and her team made us feel supported and protected from the chaos that leads up to the big day. She was calm when maybe I wasn’t :) and truly cared for us like we were her own family. We love Jeanette and wish we could have an event every year just to work with her. She’s organized, resourceful, calm yet assertive and just a lovely person inside and out. Thank you for making our dreams come true! And helping us navigate not 1 but 2 weddings. We love you!
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    Kendra Sent on 04/27/2022
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    I could breathe thanks to Jeanette!

    I am from the midwest, where folks typically do not have wedding planners. My husband convinced me that at the very least, we needed a day of wedding coordinator. Enter Jeanette, who saved the day on numerous occasions! Not only was she kind and patient, she was very direct and honest throughout the process. Her English was fantastic (I don't speak Spanish, though my husband is a native speaker), which made all communications much less stressful. She checked in about a month before, and was willing to take phone calls at multiple stages leading up to the day to ensure that I had thought through all of the unique features of a large destination wedding in PR and with our specific set of vendors, which she clearly had a great relationship already. When we had issues getting ahold of the venue about ever-changing COVID requirements, Jeanette was persistent and got the information that my mother-in-law could never get an answer about. Her team was instrumental in making sure that my family was able to decorate to the best of their ability before they took over to ensure all details were in line, even going so far as to purchase napkins that apparently one of our vendors did not provide. Jeanette herself MC'd the events like the first dance, father/daughter, mother/son, and speeches in both English and Spanish for our blended family with ease and with humor! These are just a few of the many examples of her going above and beyond her job title of "day-of." I would hire her again, and would suggest that anyone who does in the future prepare a big tip- she certainly deserves much more than she charges!!!
  • Andrea
    Andrea Sent on 04/15/2022
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    Amazing Wedding Planner and an Amazing Person

    We contacted Silversilke just before the pandemic, and had to change our wedding date 3 times. Our wonderful wedding planner always helped us with everything, and supported us during this period. Jeanette's knowledge in the world of weddings is immense, she is very responsible and cares about every detail. I don't know how we would have managed this process, which ended in a dream wedding, without her. 100% recommendable.
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    S Wilx Sent on 04/05/2022
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    Wonderful experience

    Jeanette is calm and knowledgeable, and she made my life so much easier as the bride-to-be. She was very responsive, always professional, and just the sweetest person to have in your corner making sure your day goes according to plan.
  • NATALIE
    Natalie Sent on 11/08/2021
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    Inolvidable

    101% RECOMENDADA⭐️ LA AMAMOS, ES LA MEJOR!!!!!
  • Jamie
    Jamie Sent on 10/31/2021
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    Coordinator Extraordinaire

    There are not enough great things I could say about Jeanette and her abilities. We met her in 2019 and immediately fell in love with her personality and passion for weddings. She was wonderful with trying to find us vendors that met our needs and budget and even scheduled meetings with us during our trips to Puerto Rico. We all know 2020 brought a huge challenge for the wedding business but Jeanette owned it with grace and promptness. She was in constant communication with our vendors and assured us frequently that all was still set for our postponement. We ended up getting married a whole year and eight months later and the wedding was more than I could have ever envisioned. Jeanette was just a dream that day. She ensured all my guests knew where to go and what time to be there. If anyone ever has any doubts in hiring a coordinator for their wedding, especially if it is a destination wedding like mine, DO IT and hire Jeannette!! She will forever be a part of our family and a close friend of ours. Looking forward to sharing a cafecito with you again, Jeannette!
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    Yesenia Sent on 08/29/2021
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    Nothing Short of Great

    Jeanette is an amazing wedding planner. She is very organized and extremely detailed. She assisted us in our august 2021 wedding. Unfortunately due to covid we had to delay our wedding by a year. Jeanette was there through all the delays and making sure she checked in with us. She is very patient and understanding and can work through any situation. If I had anyone else getting married in Puerto Rico I would definitely refer then to Jeanette. Do not think twice hire here !!!
  • Brianna
    Brianna Sent on 08/05/2021
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    Great person

    Jeanette and her assistant made our wedding day perfect! Jeanette is such a kind person and was always willing to help me. She listened to my many panic attacks. My wedding was originally planned for 2020 but due to the pandemic we had to postpone and that was extremely stressful ( for her and I). Jeanette tried her best to accommodate all of our request, rain or sunshine she was there. Her assistant was also super sweet and helpful. She honestly worked so hard and I appreciate her so much she made our wedding day go so smoothly!
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    Lauren Sent on 08/01/2021
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    Essential part of our wedding

    Jeanette was our month-of coordinator, and she and her assistant did such an amazing job - our wedding was absolutely perfect thanks for them! Jeanette was very quick and responsive to our questions leading up to the wedding, and she really helped us to organize and finalize all of the remaining details. She also was great at keeping us informed of the changing COVID-19 restrictions so we knew what we had to fulfill for our event. On the actual wedding, Jeanette and her assistant were so incredibly helpful and kept the event moving along seamlessly. They were so patient, kind, and excited to celebrate with us. I would 100% recommend her as your planner, and you can rest assured that your day will be perfect!
  • Paige
    Paige Sent on 04/05/2021
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    Destination Wedding

    Jeanette was absolutely fantastic! We couldn't have pulled off our destination wedding without her. She stayed in contact and made sure that we would have no stress on our wedding day! Would 100% recommend!
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    Valerie Sent on 09/20/2020
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    Great experience!

    Even though our wedding was unable to come through in Puerto Rico due to the pandemic, Jeanette was an incredible coordinator during our time planning for our wedding there and made a long distance wedding, much more simple and we truly felt at ease. Once regulations loosen up in PR, she is an amazing choice as she is organized, sweet, with great ideas and a lot of connections, plus years of experience under her belt. We were very happy to work with her!
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    Adebisi Sent on 11/03/2019
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    Highly Recommended!!!

    Jeanette helped us plan our 2 day wedding ceremony including our Nigerian traditional wedding, our church wedding and our wedding reception. She was absolutely AMAZING!!! My husband and I do not live in PR so we needed someone to help plan a destination wedding for about 180 people and Jeannette exceeded our expectations. She was our hands and feet in PR helping us line up all the vendors that we needed for our big days. All her vendor recommendations were excellent. Our wedding day was PERFECT and we would not change a thing. All our guests raved about how organized our wedding was and it was all because of Jeanette. Our Nigerian traditional wedging was the first one she had done but she was so excited to quickly learn about our culture and made sure she did not miss a thing during our wedding day. Our church service and reception was also flawless. She was patient and went above and beyond for us and we truly appreciated all her efforts. We highly recommend Jeannette to plan your wedding! In fact, we recommended her to our friend who is getting married in San Juan next year and our friend is so grateful for us. Thank you for an amazing day Jeannette! We are so grateful. Highly recommend to anyone getting married in Puerto Rico.
  • Jennifer
    Jennifer Sent on 10/30/2019
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    Amazing – Could not have done it without her!

    We used Jeanette as our day-of-wedding coordinator and both her and her assistant were the absolute best! Planning a destination wedding is stressful and I was fortunate to have had the opportunity to meet Jeanette a couple months prior to the wedding while visiting Puerto Rico. I immediately knew that she would be the perfect fit to ensure our wedding day was as stress-free as possible! Jeanette was always available for quick e-mails as questions came up during the process and was with us the entire day of the wedding for her “day-of” wedding coordination services. As I am someone who likes to be in control, I had full faith that Jeanette would carry out our vision for the day and was able to let her handle the timeline and ensuring everything went smooth. Our wedding day was absolutely perfect and we could not have done it without Jeanette and her team!! There is not a single thing I would change about our wedding day, and that was largely due to the help we got from Jeanette - from ensuring everything was in the proper spot, that all the vendors arrived and knew where to be when, and keeping our day on schedule to the timeline, we could not have asked for better service!! Highly recommend – if you’re questioning if you need a coordinator, the answer is yes! It makes the entire day go so smooth and allows you to have fun! Thank you so much!
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    Bianca Sent on 03/20/2019
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    Very helpful and friendly!

    Made sure my wedding was perfect!
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    Jiomarie Sent on 02/28/2019
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    Best Day Ever

    My husband and I got married on the 23rd of December 2018. We've been working with Jeanette since June of 2017. She has helped us grandly every step of the way. Jeanette was the best!! We are glad she was with us before and on our special day and took away all worries. Thank you for not only being our wedding coordinator, but also we gained a friend :)
  • Heather
    Heather Sent on 02/13/2019
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    Best in Business

    Jeanette came on board for the last month for coordination and day-of details. I'm so glad she did! She helped me solidify my "vision" for my wedding and made sure the actual day went off without any problems. My wedding was simply perfection and she helped make that happen. Would highly recommend!
  • Christine
    Christine Sent on 01/02/2019
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    Kind, Efficient, and Professional!

    Jeanette was very kind, patient, and helpful! She was an invaluable help and became a friend during planning my budget-friendly dreamy wedding in Puerto Rico. I cannot recommend her enough. She is a wealth of knowledge, she is kind, she gets things done, and she gives you peace in the middle of planning your most favorite and special day. Thank you, Jeanette, for everything! :)
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    Minerva Sent on 12/28/2018
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    Our Wedding- Minerva & Luis Fabian

    Every detail, every moment, the love, the patience, was perfect. Jeannette is the best wedding planner you need for your special day. You dont have to care about anything, she will be at your side always. Thank you my dear!
  • Gabriel
    Gabriel Sent on 12/22/2018
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    Excellent, responsive, professional

    Jeanette planned our destination wedding to Puerto Rico and it was an amazing experience. We are both very busy so we requested full coordination services, and she took care of putting a team together to make our wedding come true. Very detailed-oriented, responsive, and professional. She also hosted the reception and was amazing at it. Can’t recommend her and her team enough!
  • Sonia
    Sonia Sent on 10/25/2018
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    Servicio de excelencia

    SilverSilke hizo posible la boda de mis sueños!! No encuentro palabras suficientes para agradecerles todo lo que hicieron para que mi boda quedara hermosa. Gracias Jeannete por tu dedicación, por la ayuda que me brindaste a lo largo de todo el proceso de planificación y sobre todo gracias por tu gran carisma y personalidad! No pude haber seleccionado mejor coordinadora. 200% recomendado!!
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    User2996932 Sent on 07/24/2018
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    This past February 2018, my brother and sister in law celebrated their wedding in our precious island of Puerto Rico. The year prior, they had secured their date at the stunning Hacienda Siesta Alegre venue and while there, we were given a number of vendors to contact. We made many phone calls to secure an excellent day/month of coordinator and Jeanette was the most amazing person for the job! Living in the states, I event plan and know all of the hard work and dedication it takes to execute an unforgettable event but after one phone call between her, my sister in law, and myself, we knew she was a perfect fit! We traveled back to Puerto Rico that August to place finishing touches on planning for the big day not knowing what would come in just a few weeks.

    After Hurricanes Irma and Maria, as you can imagine, communication was tough and we often wondered how possible a destination wedding for 90 guests would even be. We had family members we couldn’t contact for months and Jeanette, who became like family to us, was on our radar to ensure all things with her and her family were well. Within a month or so of no communication, Jeanette was finally able to reach out to us to let us know how she was doing and also how our vendors were. In a time when all she should’ve been concerned about was herself, she was placing her concern on us and ensuring we could make my brother and sister in law’s dream wedding a reality. She was responsive, professional, caring, observant, affordable, and of great quality.

    Jeanette has a work ethic unlike anything I’ve ever encountered. Her motto of being your “eyes and ears in the distance” was executed to perfection in her service as an on site event coordinator. Her rapport with vendors is impeccable and I will never, ever forget how she made this precious day come together so perfectly at such a difficult time for Puerto Rico. If you’re thinking about hiring her, do yourself a favor and stop thinking. Do it! You won’t regret it!!
  • Rebecca
    Rebecca Sent on 06/03/2018
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    We hired Jeanette to help us plan our destination wedding in Puerto Rico in part because we had no local connections and very little knowledge of the area or options. We could not have been happier with our decision. She was our eyes and ears on the ground throughout the process of scheduling our first wedding date in October, which had to be rescheduled due to Hurricane Maria, and rescheduling everything a second time for our wedding last weekend. Despite all the challenges she experienced after the storm, Jeanette was there for us throughout the process as soon as she got back on her feet, providing invaluable advice, guidance and access to her wide group of local connections. Her personality radiates warmth and humor, and she kept us sane and calm in the face of every challenge. Our friends and family all commented on how we seemed to be the happiest couple they'd ever seen at a wedding- we have Jeanette to thank for making that possible.

    When you're planning a destination wedding on an island where you don't really know what to expect, there's some degree of trust you have to place in your wedding planner. We were so smart to trust Jeanette, and couldn't thank her more for planning every detail that made our dream wedding weekend possible.
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    Annike Sent on 01/22/2018
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    I am so happy we chose Jeanette as our wedding planner. She was amazing! She Was very organized and great with communicating. She helped us find many of our vendors and followed through with them every so often. With hurricane Maria hitting PR, we were doubtful if to have our wedding there. But Jeanette assured us that everything will be fine by January and it sure was. We had the wedding of our dreams. The day of the wedding I did not have to worry about a thing. Jeanette was on top of everything. Before I knew it everything was set up and ready to go. She had informed all the vendors of the wedding itinerary and everything ran smoothly. I live in Miami and it was very easy to communicate with her if I had any questions during the planning. She gets back to you right away through email or text! She is an amazing person and very professional. Thank you so much Jeanette for your services! Great wedding planner!

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    Stephanie Sent on 07/28/2017
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    I decided to hire a wedding planner to help coordinate the day-of wedding coordination and I'm so glad I hired Jeanette! She is extremely responsive and helpful. She knew all of the vendors I hired which put me at ease. She went to my wedding venue to meet with the catering manager and make sure all details were in place. I gave her photos of how I wanted the centerpieces, guest book, etc. set up, as well as the tables, and she made everything look so beautoful. And she dealt with all of my issues and helped me relax on more than one occasion throughout the process! You won't regret hiring Jeanette! Thank you for making my wedding day run so smoothly, Jeanette!!
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    Samantha Sent on 07/12/2017
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    I am so happy to have found Jeanette! She was in the list of recommendations from our wedding location at the Gran Melia in PR. As a bride trying to plan her destination wedding in PR all the way from CT, it is a little stressful to plan things from afar but Jeanette made everything easy. Anytime I had a question, I was able to text her and quickly get a response back. She knew so much about our venue and connected us to some really great vendors. I do not know what we would have done without her! Our wedding was absolutely beautiful and I wouldn't have been able to do it without her help! <3
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    Jenny Sent on 07/08/2017
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    5.0 Jenny
    Jeannette was so amazing during this process. We couldn't have asked for a more understanding, enthusiast and knowledgeable person to help organize and plan the most important day of our lives. Thank you very much Jeannette xoxo
    Alex and Jenny
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    Jade Sent on 04/12/2017
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    We are so happy to have found Jeanette! Trying to plan a wedding from afar can be difficult, but Jeanette made the whole process super smooth. We hired her for her day of services, but she really did much more than that. Most of the vendors we found and booked ourselves, but if we ever had a question, Jeanette was quick to respond and so helpful. When we lost our first DJ due to unforeseen circumstances, Jeanette's recommendation was perfect! She coordinated transportation for our guests, and was present and handled everything with professionalism and grace during our wedding day- taking all the stress off us, we couldn't be more grateful! Jeanette is warm, friendly, and really knows how to make you feel at ease and enjoy yourself. Thank you for being our eyes and ears in the distance :)
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    Estrella Sent on 12/06/2016
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    We recently used Silversilke event planning services for my son's destination wedding in Puerto Rico, and I can confidently say that without Jeanette and her team, his special day would have not been possible! Jeanette assisted us with pre-wedding details and was on site the day of ensuring everything went according to plan. She managed vendor relationships including the DJ & Band, florist, hotel etc. Weddings can be a bit stressful, but Jeannette assured everything went off without a hitch. Her professionalism, confidence, patience and graciousness really made for a flawless experience and a memorable weekend. We are forever grateful for all her help!
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    Sasha Sent on 11/29/2016
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    Jeanette was amazing on so many levels! We were trying to plan a destination wedding all the way from Chicago, and it all the coordination of vendors was a lot more challenging than what we hoped. Until we found Jeanette. From the day we started working with her, everything was falling into place. She was always super quick to respond to all of our emails, calls and even text messages. There was no question that she didn't have an answer for!! And she was an absolute lifesaver on the wedding day. Our ceremony set up had to be relocated to another location 45 minutes before the ceremony time due to the weather. I can't even start to imagine what we would do without her. She managed everything with the highest degree of professionalism, taking all the stress off us. Everything went as smoothly as we could imagine. Thank you Jeanette for making our wedding day so perfect for us!!!
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    Luis Sent on 09/26/2016
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    Jeannete, Te queremos agradecer gabriel y yo por tan hermosa celebracion y coordinacion de bodas. la verdad es que todavia siguen hablando de lo hermoso que quedo todo y esto gracias a ti y tu maravilloso equipo de trabajo. Estamos muy contentos de haber tomado la decicion de tenerte como coordinadora de nuestro evento. Muchas gracias por tu profecionalismo y dedicacion en cada detalle..

    Luis & Gabriel
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    Laura Sent on 08/15/2016
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    My now husband and I were lucky to meet Jeanette while scouting for a hotel to get a room block for our destination wedding in Puerto Rico. She was there leading a rehearsal dinner for another bride and groom. What a blessing that months later she'd be leading us and our families through our own rehearsal dinner, and she was absolutely WONDERFUL. We didn't look around for other wedding planners. Upon meeting Jeanette we knew we'd love to have her help us with our wedding. During our first phone call she was interested in understanding our needs and expectations. She explained what her and her team would help us with. We never felt more at ease. Her confidence, willingness and knowledge confirmed this was exactly who we needed by our side on what would be the best day of our lives. Jeannette is a caring, hard working and skilled individual. She made herself available to us. We discussed who the vendors would be and she started handling all communications with them which was extremely helpful. She also made great suggestions. The days prior to the wedding Jeannette wanted us to be worry-free, she took on any last minute things allowing us to relax. She went above and beyond. The day of the wedding we truly saw her shine. Her and her assistant made sure all was covered and perfect. They were attentive, kind and thanks to them our ceremony and reception were just magical. It was pouring rain all day, making it challenging, but they made everything come together without a glitch. In a celebration that felt like a fairytale, Jeanette was our very own fairy godmother. She was a graceful host and made our guests feel welcomed. She took care of all the little details and worked seamlessly with our venue and vendors, even handling some of the last payments. She was also part MC (along with our DJ) and we went by a timeline she helped us put together which worked perfectly. Our guests were blown away with the celebration and so were we. We are so thankful to have found her.
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    Maxine Sent on 08/12/2016
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    We were so excited to work with Jeanette! From the moment we hired her until the night of reception she was there for us any second we needed her. Through text message, email, call at any time and her responses to any questions we had would be answered within an hour to 24 hours max. She has a great eye and taste so take her opinion when it comes to details. My wedding was MORE than perfect because of her and when we landed in Puerto Rico she made sure we were all set. Not only did we have an amazing Wedding Planner we made a great friend! Thank you!!
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    Subrata Sent on 06/08/2016
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    We are an Indian couple and we had our wedding ceremony and reception at the Condado Vanderbilt hotel in April of 2016. We hired Jeanette Centeno (SilverSilke) as our Wedding planner around July of 2015 for a small wedding of roughly 50 guests. Jeanette was very helpful and responsive right from the beginning. We had already decided on the venue but Jeanette helped us figure out the correct wedding and reception locations amongst the many choices the Vanderbilt offers. We did not have any rehearsal dinner but we planned the day prior to the wedding as a welcome dinner for our guests. Jeanette helped us with planning our welcome dinner too. While deciding on the other vendors she gave us many choices as well as set up conference calls with them. With her help we were able to get the best of the vendors. All of them were not only within our budget but also turned out fantastic. She regularly coordinated between our vendors, the Vanderbilt hotel wedding coordinator, advised us, stayed within our budgets as well as guided us throughout the process to make our wedding a success. Mind you, we live in Washington D.C. and we had never visited San Juan or Puerto Rico for that matter and never met any of our vendors until 3 days before the wedding. The credit to making wedding planning less stressful goes to Jeanette. This was Jeanette’s first Hindu wedding but she learnt and understood all the little rituals as well as had every small thing we needed ready for us or for our priest. Jeanette along with her assistant not only assembled our wedding centerpieces but also took care of disposing them. As one can imagine, small last minute niggles always crop up on the day of the wedding; Jeanette took care of them all smoothly. As a result we, our families and our guests had the best time and memories at our wedding. We whole heartedly recommend Jeanette (SilverSilke) as a wedding planner and wish her success in all the weddings to come.
  • U
    User2595599 Sent on 05/03/2016
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    Jeanette Centeno was an integral partner in coordinating our wedding ceremony and reception on March 26th, 2016. About one month before our destination wedding, Jeanette stepped in to be our coordinator. She responded to our late request with prompt and unwavering assistance.

    After an initial email and phone call, Jeanette began to coordinate our vendors and venue in an efficient and effective way. When we arrived a week before the ceremony, Jeanette helped organize meetings with the vendors and assisted in final decisions.

    Jeanette was a flawless professional; she skillfully balanced the demands of the day and helped make our wedding ceremony and reception flow seamlessly. Her warmth and connection made a potentially overwhelming day absolutely enjoyable.

    Jeanette helped take care of details we had not thought of and made decisions that were directly in line with our vision for the day. She was gracious in her dealings with all guests, vendors and staff. Jeanette was transparent in all communications, be it financial or otherwise.

    We owe a major part of our wedding success to Jeanette. It was everything we had hoped for and more. If there were any challenges on the day of, we never knew about them because she was there every step of the way to handle them.

    Without hesitation, we would recommend Jeanette as an event planner that will help you to personalize any occasion.

  • D
    Diana Sent on 04/13/2016
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    Initially, we thought we could manage our destination wedding from afar; we had no idea the time and energy that would be required. Jeanette's sincerity and insight were invaluable for what could have been an overwhelming event managing a wedding for 100 guests from across an ocean. Being open minded and flexible helped us clarify our own vision and together we were able to create a beautiful experience from the moment we landed to the moment when the last guest waved good bye. We had our dream wedding and we could not have done it without Jeanette.
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    Alexandra Sent on 12/16/2015
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    Jeanette was amazing!!! This was an extremely stressful time in my life and thank god for Jeanette staying organized and on top of things! I loved working with her she was so quick to respond and I couldn't ask for a better planner and friend. We had a great time going around looking at venues, tastings and going through vendors. She truly did a great job and at the end of the night I was so happy!
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    User2382319 Sent on 10/10/2015
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    The first time I spoke to Jeanette she helped me decide where I was going to have my wedding and who my wedding was going to be with. I live in Miami but my family is Puerto Rican so having my wedding over there was something I was considering. After talking to Jeanette I knew that I had found the person that was going to help me pull a destination wedding off. Jeanette helped to recommend many vendors. Some I choose through her recommendations, other I found on my own. One vendor that she recommended me that was phenomenal was my cake! D'Lights was so reasonably priced, delicious, and beautiful! Jeanette also helped me find a golf cart to take my husband and I around Old San Juan to take pictures. She truly was an asset to pulling this wedding off! And I really appreciated her help and dedication!
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    Tiffany Sent on 05/12/2015
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    My husband and I live in Chicago, so we wanted to work with a wedding coordinator to help us plan our wedding in Puerto Rico. We were recommended Jeanette Centeno through our caterer, and as soon as we spoke with Jeanette, we knew she was the one we wanted to work with. She has a very personable approach, is such a great listener, and most importantly, we could tell she loves what she does (which reflected on how beautiful our wedding was!). She was genuinely excited about each step of the process, as if it were her own wedding. She always made sure to keep our vision (and budget!) in clear view when suggesting vendors. She helped us find everything from our amazing photographer, Jesill Ayala from Jesart Photography, to setting up a cigar rolling demonstration for our reception, and all things in between.

    She had answers to my millions of questions, and was quick to respond. She pays great attention to detail and always follows through with her word. Unbeknownst to me, my sister had mentioned to Jeanette that she was looking for a handkerchief for me. The next day, Jeanette brought 2 beautifully embroidered handkerchiefs, one for my sister and one for me. I almost started crying because it was such a sweet and thoughtful gift.

    Her patience and kindness really helped me throughout the planning because I tend to get stressed fairly easily. She has such a warm energy about her, and is truly a wonderful person to work with and to know. I highly recommend her and am so happy for future couples that are lucky enough to be able to work with her as well.
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    Travis Sent on 03/04/2015
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    Jeanette did an absolutely amazing job coordinating our wedding! She delivered perfectly on our request of a simple but elegant wedding on the beach. There was absolutely zero stress for anyone involved because Jeanette went above and beyond. The officiant and photographer she hired did outstanding jobs and the communication with our hotel and the restaurant for dinner afterwards was seamless. Thank you Jeanette, for making our day truly unforgettable.
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    Greg Sent on 05/20/2014
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    Jeanette and Silversilke were absolute pleasures with which to work. She was very attentive, and, considering we were from New York and she is native to Puerto Rico, Jeanette and her vendor connections were absolutely invaluable. Communication was very good; we were able to send her inspiration images via Pinterest, and she was able to bring things to fruition with just a few telephone meetings. Payment was very easy, as well, with practically everything done online, so there was very little to take care of on the day of our wedding.

    The event itself was absolutely beautiful and the food and DJ were second to none. We aren't exactly planning on getting married again, but we would certainly use Jeanette's services, given the option. She is a lovely person and has marvelous connections to vendors throughout Puerto Rico. In truth, the event was better than we could have imagined, and, for that, we have Jeanette to thank.
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    Tania Sent on 08/20/2013
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    If you are searching the web and reading reviews for a wedding coordinator I must ask you to stop and call Jeanette now! The first time I talked with her, she gave me a piece of mind and offered her amazing vendors including our incredible minister, Aran Santana, whose 30th year anniversary with his wife was on our wedding day as well. He would not have accepted in marrying us if it had not been for his friendship with Jeanette. Throughout the process of planning my wedding she was very helpful, active in anything I might need and always willing to suggest new ideas. I really want to thank her for her patience with Conrado and I, and her efforts through this whole process, because we changed our minds quite a bit. I would not have been able to make it, without her expertise and experience. My now husband and I are from Puerto Rico but reside in NY. We planned a trip to Puerto Rico to do our food tasting, attend a Bridal Expo, and meet with Jeanette in March. She took care of coordinating everything with our venue and key vendors we needed to meet. I even mentioned to her that we met a wonderful vendor for our invitations and stationary needs at the Expo. All I gave her was the company’s name and she coordinated a meeting with her as well for us to finalize contract. She was proactive and knew how precious time is during the planning stages. She was also quick to respond to all of my emails and calls. The price that I paid to hire her was nominal to the work that she actually put in my wedding. Jeanette kept me very organized during the planning stages, including keeping everything under control when Conrado was diagnosed with cancer and we were going through his treatment plan. She became an incredible beacon of support and we were able to focus solely on the road to recovery because we knew we had Jeanette. I write this review because Jeanette deserves for her work to be appreciated and raved about, hiring her will ensure you have your dream wedding.
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    Idaliz Sent on 08/26/2012
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    I will recommend her to anyone who wants to have a Wedding of your Dreams in the Beautiful Island of Puerto Rico. I live in New York and started planning my wedding 2 years in advance. When I tell you that we were in communication from day one even until now she is absolutely amazing. She will make it happen for you and make sure that her Bride is Happy !!!! Thank you for making our day amazing !!!!!
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    Coralie Sent on 07/11/2012
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    Jeanette's quality of wedding coordination and professionalism was A+. Jeanette listened very attentive to my requests and all I inquire about it. She was always there and made my life lot easier. Jeanette excelled beyond the stars because of her positivism, care and tenderness. Everything was perfect from the set up, menu,ceremony, location, preacher, she kept everything on schedule and organized for us. It was truely a dream come true. 
    Thanks Jeanette for setting the standards so high! You were a pleasure and delight! We highly recomend this wedding planner!! She helped make the biggest day in our lives perfect!
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    Christine Sent on 07/10/2012
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    My wedding was amazing thanks to Jeanette. She was professional, curtious and attentive to my needs. Her knowledge of the area, as well as the different venders (photographers, DJs, florists) was extremely helpful in creating my perfect wedding. I whole heartedly recommend her to any bride to be :)
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    Elaine Sent on 07/10/2012
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    We truly appreciated all of the personal touches that made our event memorable. Jeanette went beyond the call of duty to make herself available upon our arrival. Always there if I had any questions or concerns. Great Job!
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    Dana Sent on 04/29/2016
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    My husband and I were both so happy with how the day turned out and could not have asked for more from Jeanette! She was so easy to work with and took all of our suggestions and wishes into account. Planning a wedding three time zones away can be stressful, but Jeanette's experience and familiarity with the venue and other vendors put us at ease. It was a day neither of us will ever forget!
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    User2480602 Sent on 12/24/2015
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    Our wedding was to be just the two of us, on a beach in Puerto Rico, the morning before our honeymoon cruise. We were a couple that spent the last 10 years together, so we wanted to capture the intimate moment, and not put on a large, showy wedding. Jeanette found my contact information through Wedding Wire. She contacted me through email and phone, noting that there was no pressure to contact her, but that I could reach out to her if I was still looking for a wedding planner. Jeanette was amazing from start to finish. She was there for me to answer any and all questions, big or small, day or night. I would send her an email and she would promptly respond. Her instructions were clear as day, and she was a true pleasure to deal with. She never rushed me to a decision, nor was in a hurry to get me off the phone to move to a bigger client. She was heartfelt in her guidance, and always had a beautiful smile on her face. She organized things from afar for me, found an officiant, got me a beautiful bouquet of island flowers, found a wonderful photographer, and drove us to and fro. The photographer picked us up from the airport, took us to the government office to get our marriage license, drove us around until we found an amazing spot on the beach overlooking the ocean, then back to our hotel, where we first met Jeanette. The next day, she came to the hotel to help get me ready, and drove us to the spot where we would capture our most beautiful moment. She also drove us back to the hotel to change, get our luggage, then transfer us to the cruise port. I truly can't say enough of how wonderful she was. She wasn't concerned with the fact that we were a "small account" to her. You can tell she truly loves her career as an event planner, and wants to help all sizes of accounts/parties. This made planning from Pennsylvania completely effortless and stress-free. I couldn't have done it without her! LOVE Jeanette!!!!!!!
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    Heather Sent on 03/09/2019
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    Professional & Knowledgeable

    We hired Jeanette for her full wedding coordination services after attempting to plan our destination wedding on our own for a few months, and are so glad we did. She had great recommendations for the vendors we still needed to hire and helped to coordinate our contracts with them. We were able to visit Puerto Rico a few months before the wedding and Jeannette set up vendor and venue meetings for us, and attended them with us which was a huge help because she not only provided her valuable input but was also able to serve as translator for us since we do not speak Spanish and a couple of the vendors did not speak English. She also helped us to set up a welcome party for our guests a couple of nights before the wedding at a great venue in Old San Juan. On the night of the party she was there to ensure everything got off to a smooth start. She was also there with an assistant for the full wedding day and ensured that the day ran as planned. I cannot recommend Jeanette's services highly enough. She took SO much stress out of the wedding planning process and the day itself. I was able to relax and just enjoy the day because I knew that she was there working behind the scenes to make the day perfect. Thank you Jeanette!
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    Carlos Sent on 01/11/2017
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    El proceso de seleccion de proveedores para la boda nos permitio conocer a Jeanette (la Coordinadora). Su trato y servicio profesional, asi como el dominio en los asuntos relacionados al evento fueron la clave para el exito alcanzado. Estamos muy satisfechos con los servicios recibidos y recomendamos favorablemente su trabajo.
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    Jennifer Sent on 05/12/2014
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    Jeannette is a very pleasant and easy going wedding planner, perfect fit for me, who wanted a very simple wedding on a budget. She didn't ask me a whole lot of questions, however hind sight I probably should have discussed more with her about the itinerary and final arrangements before we arrived in Puerto Rico. I was having to make decisions on flowers after we arrived, which was a little stressful as we were constantly on the go. Her staff that greeted us to help with the marriage license in San Juan, was extremely warm and friendly and knew the people at the department of health which allowed for a quick and easy process. We really loved having Reverend Santanna as our officiant, so flexible, easy going and able to pull those sentimental moments out without knowing us very long.
    My only complaint is the photographer we used. She initially suggested a different one but I requested more options. The one I chose (Orlando), though arrived on time and stayed for his contracted duration, made the photo sessions feel very rushed and didn't have a warm presence about him. He also did not utilize other parts of the resort which could have been beautiful photos at night. Finally, it is over a month and we still haven't received copies of our photos. hopefully they come soon.
    I probably should have gone with the photographer Jeanette originally suggested.
  • Juvidalex
    Juvidalex Sent on 10/11/2021
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    Had high hopes but was left flat.

    It took me some time to write this review because every time I started to, I would get sad about the disappointment.

    I hired Jeanette last year in 2020 before Covid hit. My initial wedding date was supposed to be in June 2020 and like many weddings, it was postponed several times. My wedding just happened on June 25, 2021 in San Juan Puerto Rico.
    According to many communications between Jeanette and I, she was supposed to arrive at my hotel where the reception was going to be at 1 PM. At 1:45 she still hadn’t shown up so I had to reach out to her and she ended up arriving around 3 PM. My main reason for hiring a coordinator for the day was to help set up centerpieces/place cards, and any last minute things that needed to happen, that way my friends and family did not have to do it. I explicitly asked her if this is what she could mainly help me with and she agreed. Unfortunately, because Jeanette was late, my friends and family had to do the very things I had hired her to do. The amount of times I had to leave the bridal suite to take care of something was ridiculous, and I should have been enjoying the day getting ready. Had Jeanette been there she could have been the person who took care of those things. By the time she arrived, I was getting dressed and all the stressful things were done.

    Once we were at the ceremony location she wanted my bridesmaids to do something completely different than what we had practiced the day before at the dress rehearsal. Now being that Jeanette was only hired to be a day of coordinator she was not obligated to be at the dress rehearsal; but I believe it could have helped had she come. But because she was not and she arrived late she seemed flustered and wanted my bridesmaids to do something completely different than what we had practiced. My bridesmaids stated to me that Jeanette was very rude to them, and didn’t seem to direct my family where they were supposed to go. The first two rows of my ceremony seats were completely empty even though I had told Jeanette that I wanted my family to sit there and to make sure they sat there.

    Once we arrived at the reception, my photographer took the pictures of us inside the reception salon and then we were told by one of Jeanette’s assistants, (Angelica, Michele, and Dennisse), who were very sweet and very nice, to sit in a room while my guests were ushered in. We sat in that room with the photographers for at least 30 minutes with no word as to why my guests we’re not being ushered into the salon and it pushed back our timeline by 30 minutes. I did not see Jeanette that whole entire time. Her assistants were taking great care of us but they weren’t in charge so they had no idea as to why we waited. I spoke to my guests and they told me that they were waiting to be let in and no one let them in.

    Throughout the whole night I had to seek out Jeanette to continue the timeline, which is pretty much what I did not want to do. I wanted to give that responsibility to someone else so that way I could just enjoy the day. But I was constantly thinking about who and what and when, and it shouldn’t have been me.

    Before I wrote this review I did reach out to Jeanette a couple of days after the wedding to see if there could be any resolution between the two of us. And unfortunately, she didn’t agree that she fell short on her services that she had promised. She stated that because my father, my mother, and I said thank you that means that we were OK with the job that she did not complete. However, we’re from the south and we say thank you during an event and we handle business the next day. Because the very last thing I wanted to do was get into business on my wedding night during my reception when I’m trying to have a good time with my family and friends.

    In my honest opinion, I hope that if you hire Jeanette as your day of coordinator that she does a better job for you than she did for me and that you are not let down. Because at the end of the day I was let down by her lack of services. Per her contract you must pay your remaining balance a month before your date, which perhaps once someone is paid it doesn’t matter what they do.
  • Hailey
    Hailey Sent on 12/30/2020
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    Okay planner

    I went with Silversilke for the full wedding planning, although I probably could’ve just done the day of coordination. I already had some vendors chosen prior but Jeanette led me to some other greats vendors too. Communication was sometimes hit or miss. I wouldn’t hear back for a few days and would have to follow up constantly. Wish communication was better throughout the process. She set up vendor meetings when I went to the island but was a bit late for them. The day of wedding went smoothly thanks to Jeanette and her assistant. Unfortunately, I was very surprised to hear from my maid of honor/sister later on that she wasn’t very friendly and nice to my family so that was upsetting to hear and wish I had known sooner. I’m upset she made them uncomfortable and I would hope she never does that again.
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    Taissha Sent on 11/11/2019
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      2 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Jeanette was sweet but not responsive

    Jeanette was very sweet but she was not very responsive. There were times were I wouldn't hear from her for days. I understand this is Puerto Rico and I would have to say they are laid back which I understand, but as a bride you need to hear from your planner within 24 hours via email or phone. I decided I had to part ways with her after a few months and she kept my deposit which was very frustrating but I unfortunately I signed a contract and that's just what it was. I ended up going with someone else after who was great.
  • T
    Tatiana Sent on 12/07/2017
    2.6 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    I was really expecting so much more considering we paid for the full service package. During the planning stage I had to follow-up with her all the time and she had some issues with technology (Pinterest board did not work, nor did Dropbox). She had great suggestions for vendors and thanks to her we had the best photographer and great music providers. But on the day of the wedding there were so many issues that I will only mention a few. I asked her to pick-up the decorations for the wedding at my home, and she agreed to get them early on the day of the wedding. She arrived past noon, without any help, and only got half of the boxes and bags. Then she asked my to get someone else from my family to pick-up the other things she left and bring them to the venue. As a consequence, my father, my brother and my fiance were late to the wedding. We had assigned seating and I gave her the seating chart and the place cards to put on each seat (I even put the numbers of the tables on the back of the place cards to made her work easier). She and her team decided to leave the place cards in the guest book table on the foyer for people to take them and seat wherever they pleased (people used the cards to leave us messages, instead of using the guestbook!). She would not give clear instructions to the wedding party as to how they should accommodate to enter the ceremony (She gave like 4 different instructions, depending on who asked her, and there were 3 kids in the wedding party). She never told the bartender that we had a special champagne for the toast and, when I asked for it, it was still warm and the bartender had to chilled it at that moment (thank God we had a great bartender!). Finally, she left the 2 tables where my family was seated to eat last, and each table had one of my grandmothers.
    I really hope she is better with destination weddings, but my experience was very bad. We are still angry with all the disasters that happened.
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