Margaritaville Beach House Key West Reviews

We had our wedding here in January 2025 and it was the PERFECT place to have it. Everything was amazing- the venue, the food, the amenities, and the staff. Erika especially was extremely helpful setting all of the details in place and ensuring our day was perfect. She was with us the whole time to see it through. It was affordable for a destination wedding as well, and they offer a variety of wedding packages to make it really easy. I highly recommend this venue to anyone looking to get married, or even for a stay!

Great experience! Low maintenance, high quality service, great communication and execution! Our guests raved about the food, ambiance and 5 star service we received! Ask for Erika Gaus she is a phenomenal event director.

We went to get married!!! Our experience was top notch. From the moment we came in Erika, Pablo, Brie and Angie were welcoming, and attentive throughout our entire stay. Our wedding came out so beautiful, better than I anticipated. I have no complaints. Plan your event with Erika and trust the process it will be worth it! Thank you guys.
-Mr & Mrs. Rosado

We cannot say enough positive things about the staff at Margaritaville Beach House in Key West. From the moment we arrived, we were greeted with warmth and professionalism. The entire team, including Bri, Nancy, Edgar, Samantha, Lia, and Pablo, went above and beyond to ensure that our wedding day was perfect.

Not only was the venue exceptionally beautiful, but the staff's attention to detail and dedication to making our day special truly stood out. Every request was met with a smile, and they made us feel like we were their top priority.

I highly recommend Margaritaville Beach House to any couple looking for a stunning wedding venue with a team of exceptional professionals to bring their vision to life. Thank you to everyone at Margaritaville Beach House for making our day unforgettable.

I wanted a small beach wedding with pretty seaside touches and a few dear friends and family and that’s exactly what I got! My event planner Brittany went way above and beyond to make my wedding perfect! She was fabulous to work with. A delight! The hotel was perfect for our stay and the wonderful dinner in a private area after the ceremony! Everyone had a great time! I am one of the lucky brides that can actually say my wedding was just what I wanted!!

We had our wedding ceremony out on Smathers Beach, our cocktail hour in the Sheraton Suites courtyard, and our reception on the terrace at the Sheraton Suites. From the moment I contacted the Sheraton they were extremely responsive and easy to work with. The Sheraton also made the entire process of planning a wedding from out of state very easy. When I first booked the venue Kasey was the event manager and she was extremely helpful picking a date (ensuring no other big Key West events were going on, spring break, etc) and she was able to answer all my questions. She was also extremely accommodating with any changes I wanted to make to the wedding package, and pretty much had a we can do anything you want attitude. After I booked she continued to be very responsive and helped giving suggestions on other vendors and always replied almost immediately to my emails. About halfway through planning Kasey left the Sheraton and Melissa started as the event manager. I was nervous at first since I was planning out of state and I wasn't sure how the transition would go between the two, but Melissa also did a wonderful job. She was very responsive and made sure we had everything ready to go prior to arriving in Key West. Once we got to Key West she went above and beyond to ensure we had everything we needed and that everything was set up appropriately at the reception. She even found a bobby pin for one of my bridesmaids in the lobby of the Sheraton right before we headed out to the beach. I really liked the set up of the Sheraton with the cocktail hour in the courtyard and dinner and dancing up on the terrace, it flowed very smoothly and had a great atmosphere. We did a buffet for dinner, there was plenty of food and everyone has commented on how good it was. My sister has a wheat allergy and Melissa and the Sheraton group were able to ensure that everything on the buffet was wheat free so she had plenty to eat. Overall I definitely recommend this venue!

We are absolutely grateful to Sheraton team for sharing our wedding day and weekend with us. They are all truly incredible at what you do. We felt completely comfortable and are so appreciative of how flexible everyone was with our big group. Mr. Ed was great and everyone enjoyed taking the shuttle with him. He even took me to our ceremony as a last minute request. Brandon was more than amazing, he was very attentive to us from the moment we got there until the moment we left on our honeymoon! The food for our reception was incredible and so was our sendoff breakfast. Can't wait to see the Sheraton team in the near future. Thank you times infinity!

We did not get married at the hotel itself, but across the street. They were however very accommodating to put our families rooms together. The hotel is beautiful it was so convenient to have it across the street from the beach we were married on. Thank you for a great stay.

No tengo palabras para agradecer a todo el equipo de Margaritaville Key West que hicieron un día de por sí especial en algo maravilloso. Agradecer especialmente a Erika, Pablo, Inna, Román y Edgar por todo su apoyo, son los mejores profesionales con los que puedes contar para poder disfrutar de tu boda sin dolores de cabeza, de verdad hicieron algo increíble y por eso los recomiendo 10000%, Muchas gracias

We are very happy with the customer service, It was excellent. Communication, professionalism very educated staff.

First I would like to say we had a blast at the Margaritaville Beach House Resort. Great ocean front King Room. The whole staff was excellent and a special thanks to Chris at front desk, Pablo at Services and Ramon for taking great care of us at the dinning restaurant. Also kudos to the cleaning staff who maintained our room daily and kept everything clean and fresh. Now for Erica who worked to ensure that all arrangements were made for a great beachfront wedding. Her vendors were all superb and professional. What a great and wonderful experience. Thank you all for your time and fun. We will see you all on our next trip to the Keys.

Erika Gaus the wedding planner was fantastic from start to finish. Our wedding was better than anticipated. Really good customer service at the hotel. Chris at the front desk went above and beyond on a daily basis. We had a wonderful wedding and vacation.

Everyone who helped with our big day, was absolutely amazing! Erika, Nancy, Pablo, Mimi, and Bri ensured our was free of worry and easy flowing. The accommodations went above and beyond measure! The team worked tirelessly to make it the perfect event! Communication amongst all was very open and easy! I highly reccomend the bridal suite! It gives all the space, and the team is there for all the support, drinks, snacks you need. Between the linens and the decor, down to the signage, and all in between the team contributed to the reception everything was beautiful. I would recommend utilizing Margaritaville Beach House for any event!

What an amazing experience having our wedding at Margaritaville Beach House. Our event manager Erika and her team Bri, Samantha, Gemma, Nancy and Edgar answered all our questions and they all helped us make our wedding day so special. The communication was excellent throughout the process of planning our wedding. We felt confident that everything would be as we wanted. If you are thinking about having a destination wedding in key west we highly recommend Erika and her team at Margaritaville Beach House.

We have the best experience getting married there! We wouldn’t have changed a thing. The day was absolutely perfect!

My wedding was absolutely beautiful and a dream come true. The property is gorgeous. A bunch of my family members rooms were upgraded for free. Everyone loved the resort.

We had our wedding here and were very impressed with the venue! The food catered by the Sheraton was great! A special thank you to the sales and catering managers, Emily and Jennifer for going above and beyond in helping us secure a last minute DJ as the one we had a contract with did not show up! It was a fabulous day!! Highly recommend!!!

I highly recommend Sheraton Suites Key West to any and all! My wedding week and weekend was seamless thanks to them! They were so accomodating throughout the entire week not only to myself and the groom but our guests as well. At one point I needed a bottle of bourbon delivered to my groom's room and the concierge went out to get it when she got off work! They were always right there to help if we needed anything and serviced our room each an every day with little gifts left behind for us! The staff is so friendly and very detail oriented! The banquet manager and her staff made my wedding beautiful and the food was sooooo good! Our guests will have memories that will last a lifetime just because of our stay at the Sheraton Suites! I cannot say enough great things about this hotel!

I booked my May 2017 wedding at the Sheraton Suites in June of 2016. I live in NY and have never been to Key West but because we had a small wedding I was hoping for the best and was not disappointed. Melissa at the Sheraton helped to coordinate everything and from the very beginning her responsiveness and ability to answer every single question I had was nothing less than awesome. I admit, I was a bit of a pain in the neck the closer we got but Melissa assured me that it would work out and it was more than I expected. She was very quick to answer emails and phone calls and helped to put together an amazing day for my husband and our guests. We hosted our guests over 2 nights (welcome dinner and reception) and both events went off without a hitch. She was onsite during both events and made sure that everyone had what they needed and was happy. And can we talk about the food??? The food was AMAZING!!! We had the mahi-mahi for the welcome dinner and the crab cakes and prime rib and lobster for the reception dinner. We also had the cheeseburger minis and chicken cornucopia for appetizers and I saw that most of our guests had cleaned their plates. I haven't been to a wedding where the food was this good. Also our room was clean and pretty large for a suite. It is literally steps away from the beach and far enough from downtown that you can easily get to both for a night out without getting wrapped up in the craziness of Duval Street. My husband and I are already talking about going back for a quick weekend next month. That's how awesome everything was. I HIGHLY recommend the Sheraton to all brides for your wedding. You will not be disappointed!!!

The Sheraton Suites in Key West was an amazing place to have our wedding reception. The location is perfect since the beach is across the street and the hotel itself is beautiful. Our wedding coordinator Melissa did an absolutely amazing job to make sure our wedding dreams would come. She had amazing suggestions as well for example different guest book ideas and wedding favors. We took her suggestions and received so many compliments. The staff was kind to all of our guests and they were very accommodating. Overall, I'm thankful we picked this location and we're already wanting to go back and celebrate for our first year's anniversary.

Everything was perfect couldn't of asked for a better venue!!

We booked a room block at the Sheraton for our wedding in December. The Sheraton was very accommodating. The free shuttle took our guests to and from both the rehearsal dinner and wedding. It was very convenient. We also did our farewell brunch there and the food was wonderful.

We recently held our small wedding ceremony and dinner at the Sheraton Suites in Key West. We had a total of 22 guests and the venue was perfect for that size. I picked the Sheraton Suites because of the lovely setting in the courtyard for the ceremony and the air-conditioned Hemingway Room for the dinner. I had also read reviews that the food was excellent. With the help of the event planner, Melissa, our wedding turned out just as we had hoped. The ceremony was intimate and set in the lovely tropical courtyard with cocktail hour immediately following. We moved into the Hemingway room bit earlier then planned because it was June in Key West and we were all ready to cool off in the A/C. The appetizers and dinner entrées were all wonderful. We had been to many weddings recently where the food was terrible. Well that was not the case with the Sheraton, the food and service were excellent. We apps at the cocktail hour were hot and fresh and the dinner service was spaced out perfectly and food was delicious. We had the crab cake, wedding salad, Mahi Mahi, Chicken Florentine, and key lime pie. All were plated beautifully. The bartender was very sweet and made sure guests' special drink requests were honored. Melissa and the Sheraton staff did a fine job at ensuring our wedding was memorable and our guests felt welcome and special.

First of all, let me begin this review by explaining that we selected this location to have our wedding based on the amazing reviews and references people made for the venue's planner, Kasey Harris. After months and months of communicating with Kasey, we learned that she was no longer going to be working with the Sheraton, and the panic ensued. We met with Jennifer, the food and beverage manager while we were down in KW for our pre-wedding prep session a few months prior to the wedding and we immediately felt at ease. Jennifer was amazing and eased our worries. During the rest of the planning process, I communicated primarily with Melissa, who works as the planner for the group of hotels, but Jennifer was the on-site person. The day before our wedding, both Melissa and Jennifer walked us through the events and the flow of the areas we had selected, and they took specific notes of anything we had mentioned. On the day of the wedding, they took possession of our favors, seating cards, welcome table decor, etc. and handled the arrangements and placement of everything exactly as requested. In fact, they even offered to move our guestbook to two different areas during the night so that our guests would have the most access to them. Jennifer was on top of everything and could be seen in the outskirts directing her staff. The meal was awesome. The servers were amazing. The timeline was followed. The plates were cleared quickly after we finished so people could have clean tables to hang out at (although most of us were on the dance floor). Then, they placed our belongings and any extra items (extra favors, etc) on a designated table and people could easily tell where to gather their belongings. They stored these extra items (guestbook, card box, gifts, etc) in an interior conference room so that we didn't have to worry about them until the next day. The staff is just what made it all work. We are very happy. Guests complimented how the venue handled everything also.