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Margaritaville Beach House Key West Reviews

Margaritaville Beach House Key West

Margaritaville Beach House Key West

Key West, FL
4.8 out of 5 rating, 57 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
57 Reviews
95% recommend it
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Awards

57
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • C
    Cariane Sent on 05/11/2022
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    Dream come true wedding

    My wedding was absolutely beautiful and a dream come true. The property is gorgeous. A bunch of my family members rooms were upgraded for free. Everyone loved the resort.

    Margaritaville Beach House Key West's reply:

    Hi Cariane, thank you for taking the time to write this review! It was a pleasure working with you and I am glad you enjoyed your big day. We also enjoyed it :) Looking forward to seeing you again for your anniversary!
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    Michele C. Sent on 05/14/2022
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    Perfect Beach Wedding

    I wanted a small beach wedding with pretty seaside touches and a few dear friends and family and that’s exactly what I got! My event planner Brittany went way above and beyond to make my wedding perfect! She was fabulous to work with. A delight! The hotel was perfect for our stay and the wonderful dinner in a private area after the ceremony! Everyone had a great time! I am one of the lucky brides that can actually say my wedding was just what I wanted!!

    Margaritaville Beach House Key West's reply:

    Hi Michele & Scott! Thank you for allowing me to be part of your special day! It was lovely working with you both and I look forward to seeing you on vacation soon :)
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    Maria Sent on 06/10/2018
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    We had our wedding here and were very impressed with the venue! The food catered by the Sheraton was great! A special thank you to the sales and catering managers, Emily and Jennifer for going above and beyond in helping us secure a last minute DJ as the one we had a contract with did not show up! It was a fabulous day!! Highly recommend!!!
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    Mia Sent on 04/11/2018
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    I highly recommend Sheraton Suites Key West to any and all! My wedding week and weekend was seamless thanks to them! They were so accomodating throughout the entire week not only to myself and the groom but our guests as well. At one point I needed a bottle of bourbon delivered to my groom's room and the concierge went out to get it when she got off work! They were always right there to help if we needed anything and serviced our room each an every day with little gifts left behind for us! The staff is so friendly and very detail oriented! The banquet manager and her staff made my wedding beautiful and the food was sooooo good! Our guests will have memories that will last a lifetime just because of our stay at the Sheraton Suites! I cannot say enough great things about this hotel!
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    Kimberly Sent on 05/30/2017
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    I booked my May 2017 wedding at the Sheraton Suites in June of 2016. I live in NY and have never been to Key West but because we had a small wedding I was hoping for the best and was not disappointed. Melissa at the Sheraton helped to coordinate everything and from the very beginning her responsiveness and ability to answer every single question I had was nothing less than awesome. I admit, I was a bit of a pain in the neck the closer we got but Melissa assured me that it would work out and it was more than I expected. She was very quick to answer emails and phone calls and helped to put together an amazing day for my husband and our guests. We hosted our guests over 2 nights (welcome dinner and reception) and both events went off without a hitch. She was onsite during both events and made sure that everyone had what they needed and was happy. And can we talk about the food??? The food was AMAZING!!! We had the mahi-mahi for the welcome dinner and the crab cakes and prime rib and lobster for the reception dinner. We also had the cheeseburger minis and chicken cornucopia for appetizers and I saw that most of our guests had cleaned their plates. I haven't been to a wedding where the food was this good. Also our room was clean and pretty large for a suite. It is literally steps away from the beach and far enough from downtown that you can easily get to both for a night out without getting wrapped up in the craziness of Duval Street. My husband and I are already talking about going back for a quick weekend next month. That's how awesome everything was. I HIGHLY recommend the Sheraton to all brides for your wedding. You will not be disappointed!!!
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    Lisa Sent on 05/02/2017
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    The Sheraton Suites in Key West was an amazing place to have our wedding reception. The location is perfect since the beach is across the street and the hotel itself is beautiful. Our wedding coordinator Melissa did an absolutely amazing job to make sure our wedding dreams would come. She had amazing suggestions as well for example different guest book ideas and wedding favors. We took her suggestions and received so many compliments. The staff was kind to all of our guests and they were very accommodating. Overall, I'm thankful we picked this location and we're already wanting to go back and celebrate for our first year's anniversary.
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    Courtney Sent on 01/09/2017
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    Everything was perfect couldn't of asked for a better venue!!
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    Kelly Sent on 12/15/2016
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    We booked a room block at the Sheraton for our wedding in December. The Sheraton was very accommodating. The free shuttle took our guests to and from both the rehearsal dinner and wedding. It was very convenient. We also did our farewell brunch there and the food was wonderful.
  • User2672388 Sent on 07/04/2016
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    We recently held our small wedding ceremony and dinner at the Sheraton Suites in Key West. We had a total of 22 guests and the venue was perfect for that size. I picked the Sheraton Suites because of the lovely setting in the courtyard for the ceremony and the air-conditioned Hemingway Room for the dinner. I had also read reviews that the food was excellent. With the help of the event planner, Melissa, our wedding turned out just as we had hoped. The ceremony was intimate and set in the lovely tropical courtyard with cocktail hour immediately following. We moved into the Hemingway room bit earlier then planned because it was June in Key West and we were all ready to cool off in the A/C. The appetizers and dinner entrées were all wonderful. We had been to many weddings recently where the food was terrible. Well that was not the case with the Sheraton, the food and service were excellent. We apps at the cocktail hour were hot and fresh and the dinner service was spaced out perfectly and food was delicious. We had the crab cake, wedding salad, Mahi Mahi, Chicken Florentine, and key lime pie. All were plated beautifully. The bartender was very sweet and made sure guests' special drink requests were honored. Melissa and the Sheraton staff did a fine job at ensuring our wedding was memorable and our guests felt welcome and special.
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    Chelsea Sent on 06/05/2016
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    First of all, let me begin this review by explaining that we selected this location to have our wedding based on the amazing reviews and references people made for the venue's planner, Kasey Harris. After months and months of communicating with Kasey, we learned that she was no longer going to be working with the Sheraton, and the panic ensued. We met with Jennifer, the food and beverage manager while we were down in KW for our pre-wedding prep session a few months prior to the wedding and we immediately felt at ease. Jennifer was amazing and eased our worries. During the rest of the planning process, I communicated primarily with Melissa, who works as the planner for the group of hotels, but Jennifer was the on-site person. The day before our wedding, both Melissa and Jennifer walked us through the events and the flow of the areas we had selected, and they took specific notes of anything we had mentioned. On the day of the wedding, they took possession of our favors, seating cards, welcome table decor, etc. and handled the arrangements and placement of everything exactly as requested. In fact, they even offered to move our guestbook to two different areas during the night so that our guests would have the most access to them. Jennifer was on top of everything and could be seen in the outskirts directing her staff. The meal was awesome. The servers were amazing. The timeline was followed. The plates were cleared quickly after we finished so people could have clean tables to hang out at (although most of us were on the dance floor). Then, they placed our belongings and any extra items (extra favors, etc) on a designated table and people could easily tell where to gather their belongings. They stored these extra items (guestbook, card box, gifts, etc) in an interior conference room so that we didn't have to worry about them until the next day. The staff is just what made it all work. We are very happy. Guests complimented how the venue handled everything also.
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    Meredith Sent on 06/06/2016
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    We had our wedding ceremony out on Smathers Beach, our cocktail hour in the Sheraton Suites courtyard, and our reception on the terrace at the Sheraton Suites. From the moment I contacted the Sheraton they were extremely responsive and easy to work with. The Sheraton also made the entire process of planning a wedding from out of state very easy. When I first booked the venue Kasey was the event manager and she was extremely helpful picking a date (ensuring no other big Key West events were going on, spring break, etc) and she was able to answer all my questions. She was also extremely accommodating with any changes I wanted to make to the wedding package, and pretty much had a we can do anything you want attitude. After I booked she continued to be very responsive and helped giving suggestions on other vendors and always replied almost immediately to my emails. About halfway through planning Kasey left the Sheraton and Melissa started as the event manager. I was nervous at first since I was planning out of state and I wasn't sure how the transition would go between the two, but Melissa also did a wonderful job. She was very responsive and made sure we had everything ready to go prior to arriving in Key West. Once we got to Key West she went above and beyond to ensure we had everything we needed and that everything was set up appropriately at the reception. She even found a bobby pin for one of my bridesmaids in the lobby of the Sheraton right before we headed out to the beach. I really liked the set up of the Sheraton with the cocktail hour in the courtyard and dinner and dancing up on the terrace, it flowed very smoothly and had a great atmosphere. We did a buffet for dinner, there was plenty of food and everyone has commented on how good it was. My sister has a wheat allergy and Melissa and the Sheraton group were able to ensure that everything on the buffet was wheat free so she had plenty to eat. Overall I definitely recommend this venue!
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    Tara Sent on 01/25/2016
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    Great service! The food was amazing on our Hawaiian Welcome Dinner. They made things very easy and laid pack considering we are from Iowa. Planning and making choices that best suited us was great due to an amazing staff.
  • User2498741 Sent on 01/08/2016
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    Believe all the wonderful reviews you read about weddings at the Sheraton Suites Key West! We had never traveled to Key West before and selected this site based upon the information on the Internet alone. Kasey Harris was our wonderful wedding coordinator and she is as amazing as everyone reports. We wanted a simple but quality wedding and we didn't ask for any extras other than what our wedding package provided and we didn't want anything more because our wedding and reception were perfect. Kasey made everything run smoothly and is an effective communicator from the very first moment you contact her. Trust her recommendations on everything-vendors, food, decorations, tables, timelines because they are perfect. She was even able to accommodate my father's special dietary restrictions due to his medical condition. The food was excellent (buffet meal with grouper and steak with chimichurri sauce), the decorations simple and sweet, and service was impeccable. Kasey even stayed during the main events of our reception to make sure it ran smoothly. The entire staff of the Sheraton was exceptional in making our celebration wonderful. All of our guests complimented how wonderful the reception location and how delicious the food was. The wedding package here is an incredible deal for the exceptional quality of the services. Believe it!
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    Paige Sent on 12/29/2015
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    Kasey at the Sheraton was a great help and had everything planned to the minute and perfectly. She was always easy to get in touch with and guided our planning every step of the way. Any bride planning a wedding in Key West and are from out of town, I would highly recommend them to the Sheraton Suites. My wedding reception and ceremony could not have gone any more perfectly. Hair and Makeup, the officiant, and the photographer all had worked here before and knew their way around the place.
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    Karen Sent on 12/23/2015
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    Kasey Harris helped coordinate a wedding space for our wedding that was rained out on the beach. The Sheraton not only arranged a space for our ceremony at the last minute but also made it beautiful. We were working with Weddingstogo for our ceremony who had recommended the Sheraton for our small brunch reception. Originally we were booked in the garden courtyard for the reception. The weather and the fact that we were on a cruise ship caused everybody to make changes very fast. The Sheraton and my wedding planners worked together to make it wonderful. The brunch was wonderful and we were able to have it on the Coral Crab Terrace which was great.
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    Sarah Sent on 12/12/2015
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    Wow, where do I begin? I had such an amazing wedding experience at the Sheraton Suites for our 11/06/15 wedding. The location offers different ceremony, cocktail hour, and reception options - we opted for our ceremony to be on Smathers Beach, for our cocktail hour to be in the courtyard, and for our reception to be held on the Coral Deck (outdoor restaurant deck). The ceremony was beautiful, and an arch with white linens and chair decorations were included in our package. We enhanced the arch with floral sprays, and everything looked picture perfect. The cocktail hour was in the courtyard, which is adorned by cute string lights. The hotel provided a few high-top tables for guests to stand at and there were some rocking chairs to sit in. My guests said the appetizers (especially the bacon wrapped scallops) were phenomenal! We had added a fruit platter and an additional appetizer to give our guests some extra variety. Once cocktail hour finished, we had a short walk up a ramp to the Coral deck. This area is awesome. We had separate eating and dancing spaces. Our guests, who enjoyed a few adult beverages, found the bartender to be excellent (she even came around to the tables to take orders and deliver drinks). The area was spacious and even though it overlooks the pool area, we weren't bothered by any outside noise or hotel guests. My guests said that the food was great, and I have to agree with them - there were definitely large portions which was nice, no one left hungry! Overall, the Sheraton was a beautiful place to host a wedding. I would highly recommend it, whether you're on a budget or not; they offer many different packages from all inclusive to build your own. Kasey, who was our event coordinator, was great and always easy to get in touch with. She handled all of our set-up the day of, and made sure all contracts and vendor paperwork was submitted and squared away beforehand.

    Margaritaville Beach House Key West's reply:

    Thank you so very much for the stellar review Sarah! It was a pleasure working with you both on your special day. We wish you both many years of happiness!
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    Rebecca Sent on 10/16/2015
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    Kasey Harris at Sheraton Suites in Key West was amazing! She was great about making sure we stayed within our budget, but also being sure that we had an elegant wedding. She helped us create a custom menu for our guests, communicated with us regularly, and was there on the wedding day to help us all get down the aisle. Smathers Beach is GORGEOUS! I am beyond happy with our decision!!
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    Nicole Sent on 10/24/2015
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    We had our destination wedding at the Sheraton Suites Key West. We worked with Kasey who was great and always answered any questions we had promptly. We reserved a block of rooms at this hotel for our guest and everyone LOVED it and they were all impressed, especially since we got a great rate for booking a block. The rooms were huge, updated and very nice. We were upgraded to an ocean view suite for having our wedding there, which was very nice and they also sent us champagne on our wedding night. It is a very convenient spot if you are having your ceremony at Smathers Beach which is right across the street like we did. It made everything super easy for all our guests to get to and from the ceremony and reception at the hotel. Our reception was great and Kasey had everything run really smoothly and even helped set up our reception. The food was amazing as well, we had the plated dinners. We also had the open bar and our bartender was fantastic and made great drinks! We are very happy we had our wedding at the Sheraton and Kasey and her team were on the ball, which made it way less stressful for us! We will definitely stay at the Sheraton again the next time we are in Key West, they definitely take care of their customers and have great customer service all around!
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    Jean A. Sent on 10/02/2015
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    We just had my daughter's reception here. There aren't enough words to describe how perfect everything was. Kasey, you are amazing and the sweetest person. Chef Mike, since you're from Philly we have to love you..hahaha..seriously. The food was amazing. Everyone LOVED the appetizers (Spanakopita and Spicy Chicken Cornucopia.) the Prime Rib was amazing as were the shrimp and the crab cakes ..you even went out of your way to provide a last minute special request ..the bartender did a fabulous job. The entire staff went above and beyond to make sure my daughter had the perfect day. The Sheraton should be honored to have such wonderful staff. We were looking for a venue in our budget, and the Sheraton fit the bill. Don't be fooled by the cost, the Sheraton is a definite 5 STAR. You will not be disappointed
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    Tori Sent on 10/03/2015
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    Kasey and her wonderful staff at the Sheraton in Key West made our day wonderful. From the beginning, she made us feel relaxed while planning a wedding from home in PA. She is very responsive to emails and phone calls and genuinely cares for the way you imagine your day to flow. We had originally planned for a played dinner but opted for buffet/stations due to timing of a plated dinner. With 3 weeks to go, Kasey accommodated us in every way possible. We were able to use our plated menu for our new buffet/station style reception. She also helped work with our photographer to set up the perfect timeline for the day of. I give Kasey a 10/10 for event coordinator! The hotel is one of the cleanest I have ever been in. Very modern and beach style. Top notch for a beach wedding. Especially with the beach right across the street! The Sheraton staff is so personable and friendly it makes me want to go back! Our chef (Michael I believe his name was), was the best! Being from Philly only made our whole group like him more! Our bartender was also wonderful! Super fast and the drinks were very creative! And last but not least, the FOOD! I cannot even put into words how delicious the food is here. If you plan on having a wedding here, you will NOT be disappointed. Everything from the spanakopita and chicken cornucopia for butler passed hor dorvoures to the prime rib and huge key west shrimp! I had more to write but the max is 2000 characters! Find my other reviews on the knot and trip advisor!
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    Sherri Sent on 06/29/2015
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    From the start of planning to the final touch, Kasey Harris and staff were fantastic to work with. Kasey was always prompt on returning my email or call. She was so helpful in helping us find other vendors for cakes (Key West Cakes), flowers and decorating (Karro Events), hair (Key West Hair & Make up) Photographers (Senses at Play), DJ and videographer (Soundwave)!! We planned a cocktail party for all of our guests the night before and it was flawless. The ceremony & reception was decorated with the right touches and everything was beautiful. Thank you Kasey & staff!
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    Seanna Sent on 11/17/2015
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    Loved this location and also the people. They helped put everything out perfectly and cleaned it up for us to pick up the next day. The made the whole experience amazing. My only issue was the heat on the deck in April. More fans would have been great, but after a few drinks most people forgot about it. Loved the ceremony location. Honestly a great location.
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    Thalia Sent on 04/29/2015
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    We are absolutely grateful to Sheraton team for sharing our wedding day and weekend with us. They are all truly incredible at what you do. We felt completely comfortable and are so appreciative of how flexible everyone was with our big group. Mr. Ed was great and everyone enjoyed taking the shuttle with him. He even took me to our ceremony as a last minute request. Brandon was more than amazing, he was very attentive to us from the moment we got there until the moment we left on our honeymoon! The food for our reception was incredible and so was our sendoff breakfast. Can't wait to see the Sheraton team in the near future. Thank you times infinity!
  • User2050969 Sent on 02/24/2015
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    Beautiful hotel and wedding setup, fantastic staff and lots of wedding packages/add ons to choose from

    Margaritaville Beach House Key West's reply:

    Thank you very much for your review! We loved hosting your wedding and take pride in our amazing staff and service. We hope to see you again in the near future! Congratulations on your marriage!
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