Shangri-La Springs Reviews

Shangri-La Springs

Bonita Springs, FL

4.6 out of 5 rating, 23 Reviews

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4.6 out of 5 rating

23 Reviews

92% recommend it

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4.6 out of 5 rating
Average response time
4.5 out of 5 rating
Professionalism
4.5 out of 5 rating
Value
4.7 out of 5 rating
Flexibility
4.7 out of 5 rating

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Suzi I. Sent on 02/18/2020

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Beyond ~ 5 Stars

I can not recommend Shangri-La enough! Cindy is an amazing and generous Event Coordinator! My sons wedding was there 2-15-20. This venue is BEYOND GORGEOUS! Bridal suite, the restaurant all organic foods, etc. They over accommodated what we needed, above & beyond. I would give them 5+ star rating.

I can not recommend Shangri-La enough! Cindy is an amazing and generous Event Coordinator! My sons wedding was there 2-15-20. This venue is BEYOND GORGEOUS! Bridal suite, the restaurant all organic foods, etc. They over accommodated what we needed, above & beyond. I would give them 5+ star rating.
Gabriel Sent on 10/19/2020

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So wonderful!

Jessica was amazing in helping get the day prepared! The was super responsive to all of our emails. She accommodated our needs beyond expectations! The day was perfect! Thank you! We only had our ceremony there but it was so perfect! Would be beautiful for both ceremony and reception as well!

Jessica was amazing in helping get the day prepared! The was super responsive to all of our emails. She accommodated our needs beyond expectations! The day was perfect! Thank you! We only had our ceremony there but it was so perfect! Would be beautiful for both ceremony and reception as well!
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Emily Sent on 11/27/2019

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Beautiful wedding

My husband and I just got married this past weekend and...WOW. It was truly a dream come true! Everything was absolutely perfect - from the venue itself to the staff who helped. Cindy was beyond awesome the entire wedding planning process and was very accommodating. Shangri-La Springs is overall a GORGEOUS venue and I highly recommend booking your wedding here!

My husband and I just got married this past weekend and...WOW. It was truly a dream come true! Everything was absolutely perfect - from the venue itself to the staff who helped. Cindy was beyond awesome the entire wedding planning process and was very accommodating. Shangri-La Springs is overall a GORGEOUS venue and I highly recommend booking your wedding here!

Shangri-La Springs's reply:

Emily! Thank you so much for your kind words. We are so happy to hear your wedding day was so special and everything you hoped for. It was our pleasure to serve you and such a honor to be apart of your magical day! - Sincerely the Shangri La Wedding Team (Cindy&Jessica)

Carolyn S. Sent on 12/22/2019

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Hidden Gem of a Venue

We loved having our wedding at Shangri-La Springs. Growing up in Southwest Florida I feel like this is a hidden gem that not many know about. About two months after we signed with Shangri-La Springs management changed, but we were in great hands with Cindy. She was flexible with us and answered all of our questions. She helped to ensure that our wedding day was beautiful and just what we envisioned.

We loved having our wedding at Shangri-La Springs. Growing up in Southwest Florida I feel like this is a hidden gem that not many know about. About two months after we signed with Shangri-La Springs management changed, but we were in great hands with Cindy. She was flexible with us and answered all of our questions. She helped to ensure that our wedding day was beautiful and just what we envisioned.

Shangri-La Springs's reply:

Carolyn, it was our pleasure to host and serve you on your very special day here at Shangri La Springs. Thank you for sharing your feedback about your wedding day. We hope it was everything you envisioned and more. What a lovely day it was and we are happy you were pleased with your experience. Best wishes for all the adventures to come! - The Shangri La Wedding Team ( Cindy & Jessica )
Jordan Sent on 01/23/2019

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AMAZING Experience!

We had our wedding at Shangri La Springs in January and it was perfect! We really fell in love with the beauty of the venue when we visited! The staff was amazing, they were very responsive and made sure everything was ready to go prior to the day. We met about 3 weeks before and went over everything and made sure we were all set! On the day off we had more people than expected and as soon as I found out Jane had already handled it! All staff was friendly and welcoming! Some of our guests have lived here for many years and had no idea we had such a "hidden gem" in Bonita Springs! The day was better than I had imagined and I know everything went so well because of our amazing vendors!!

We had our wedding at Shangri La Springs in January and it was perfect! We really fell in love with the beauty of the venue when we visited! The staff was amazing, they were very responsive and made sure everything was ready to go prior to the day. We met about 3 weeks before and went over everything and made sure we were all set! On the day off we had more people than expected and as soon as I found out Jane had already handled it! All staff was friendly and welcoming! Some of our guests have lived here for many years and had no idea we had such a "hidden gem" in Bonita Springs! The day was better than I had imagined and I know everything went so well because of our amazing vendors!!
- +3 photos
Shangri-La Springs's reply:

We are delighted you were happy. It was our honor to be a part of your special day. We wish you a beautiful future!

SLS/cse
Victoria Z. Sent on 11/16/2018

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Flawless in every way

Shangri-La can not be experienced from a far. You have to be there to feel the love. You have to meet the people that make the grounds that much more amazing. Jane and Zawi and Justin went above and beyond for our wedding and we are so grateful to have met them. Bobby and I had to switch our wedding to this location at the last minute due to the red tide.. it was no easy feat with short notice but Jane and Zawi were as excited as we were from the start and helped us through every detail. We loved going there in preparation because they felt like friends and by the time the wedding was over I had laughed and cried with them- more than once. All I wanted was to get married in front of the tree.. at the start of the would be ceremony the sky opened up and it POURED!!!! They knew how important that location was to us and they went above and beyond to make it happen. They through tarps over the chairs, they moved all the decor.. we waited an hour and then they wiped every chair in preparation for the ceremony I dreamt of and because of them it was perfect! Zawi said she loves Shangri-La after the rain and said it makes all the colors pop. I thought she was just trying to make me feel better about the torrential downpour- but she was right. We got some awesome pictures - and a rainbow!!!!!! Zawi and Jane make that place 100 times more special - and it is ridiculously special already!! I love everything about Shangri-La! And i love everything about the spirit of those two ladies! I would really like to keep this place a secret because that is part of why i think it’s so incredible- but it deserves to be explored.. This will always be my favorite place!!!

Shangri-La can not be experienced from a far. You have to be there to feel the love. You have to meet the people that make the grounds that much more amazing. Jane and Zawi and Justin went above and beyond for our wedding and we are so grateful to have met them. Bobby and I had to switch our wedding to this location at the last minute due to the red tide.. it was no easy feat with short notice but Jane and Zawi were as excited as we were from the start and helped us through every detail. We loved going there in preparation because they felt like friends and by the time the wedding was over I had laughed and cried with them- more than once. All I wanted was to get married in front of the tree.. at the start of the would be ceremony the sky opened up and it POURED!!!! They knew how important that location was to us and they went above and beyond to make it happen. They through tarps over the chairs, they moved all the decor.. we waited an hour and then they wiped every chair in preparation for the ceremony I dreamt of and because of them it was perfect! Zawi said she loves Shangri-La after the rain and said it makes all the colors pop. I thought she was just trying to make me feel better about the torrential downpour- but she was right. We got some awesome pictures - and a rainbow!!!!!! Zawi and Jane make that place 100 times more special - and it is ridiculously special already!! I love everything about Shangri-La! And i love everything about the spirit of those two ladies! I would really like to keep this place a secret because that is part of why i think it’s so incredible- but it deserves to be explored.. This will always be my favorite place!!!

Shangri-La Springs's reply:

Thank you!!! You are an amazing couple with such beautiful family and friends. It was a true honor to witness your love! Inspiration to all. Thanks, Zawi
Mary L. Sent on 11/19/2018

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Beautiful venue!

Zawi and Lee thank you for all did to make Courtney and Isaac's wedding day perfect! Even the weather cooperated. The property could not have looked more beautiful during the ceremony and then at night under the twinkle lights and stars...just stunning. The wedding was the perfect mix of sophistication and nature's beauty! And an awesome party! The Shangri La is the perfect place to celebrate, loved it!

Zawi and Lee thank you for all did to make Courtney and Isaac's wedding day perfect! Even the weather cooperated. The property could not have looked more beautiful during the ceremony and then at night under the twinkle lights and stars...just stunning. The wedding was the perfect mix of sophistication and nature's beauty! And an awesome party! The Shangri La is the perfect place to celebrate, loved it!

Shangri-La Springs's reply:

Thank you!!! We appreciate your kind words and wish you all the best! Look forward to seeing you again soon.
Courtney A. Sent on 12/17/2018

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Stunning venue and incredible staff

The Shangri-la is a GEM of a venue in Southwest Florida. The property is incredibly beautiful and well kept. Zawi and the team are professional, kind, and everything you need when planning a dream wedding. We felt so lucky during the planning process to be working with such wonderful people. Our wedding day was fun, beautiful, memorable, and smooth thanks to the Shangri-la.

The Shangri-la is a GEM of a venue in Southwest Florida. The property is incredibly beautiful and well kept. Zawi and the team are professional, kind, and everything you need when planning a dream wedding. We felt so lucky during the planning process to be working with such wonderful people. Our wedding day was fun, beautiful, memorable, and smooth thanks to the Shangri-la.

Shangri-La Springs's reply:

Thank you Courtney - We enjoyed helping with your beautiful celebration of love and unity. You have wonderful family and friends and we wish you all the best that life has to offer!
Ashley Sent on 09/13/2018

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Zawi was amazing to work with. She made sure things went smoothly and was not overbearing. She made sure we got what we wanted and how we wanted it! Truly great encounter!

Zawi was amazing to work with. She made sure things went smoothly and was not overbearing. She made sure we got what we wanted and how we wanted it! Truly great encounter!

Shangri-La Springs's reply:

Thank you. It was my honor to be a part of your beautiful day! Many Blessings!
Rachel Sent on 05/10/2018

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185 guests attended my wedding in April. The ceremony and reception were held at Shangri la. All was beautiful and went perfectly. Zawi and her staff did an excellent job coordinating with my vendors and making my special day perfect!

185 guests attended my wedding in April. The ceremony and reception were held at Shangri la. All was beautiful and went perfectly. Zawi and her staff did an excellent job coordinating with my vendors and making my special day perfect!
Shangri-La Springs's reply:

Thank you - It was our pleasure to be a part of your wedding day. Many Blessings to you and yours!!!!
Bethany Sent on 04/25/2018

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Shangri La was the location of countless dates when my husband and I were still dating. After months of enjoying the grounds as a part of dating life, Shangri La was also the location of our engagement. My husband and I didn't even discuss another venue, we knew the magic of Shangri La had to be a part of our magical day. Working with Zawi was a dream come true. She made sure everything was taken care of and the day ran so smoothly.

Shangri La was the location of countless dates when my husband and I were still dating. After months of enjoying the grounds as a part of dating life, Shangri La was also the location of our engagement. My husband and I didn't even discuss another venue, we knew the magic of Shangri La had to be a part of our magical day. Working with Zawi was a dream come true. She made sure everything was taken care of and the day ran so smoothly.

Shangri-La Springs's reply:

Thank you Bethany!!! You are so sweet and caring. May we see you again soon!!! Hope you are still blissed out on your love for each other! Blessings!!!
Missy Sent on 12/05/2017

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Beautiful enchanting evening under a full moon and stars

Beautiful enchanting evening under a full moon and stars
Shangri-La Springs's reply:

Thank you and it was great to see you both again!!!

Many blessings for you and your wonderful family!!!
Susan Sent on 12/08/2016

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Zawi
Thank you and your staff for making our Wedfest not only one of the best experiences for me and Odie, but
still the talk of the town. Everything was just perfect. We are hoping that we can have our one year anniversary
party there as well!

Heading back north for the Holidays, but when I get back in January I expect that Odie and I will make every effort
to attend some of the scheduled events there.

Thanks again!
Susan

Zawi
Thank you and your staff for making our Wedfest not only one of the best experiences for me and Odie, but
still the talk of the town. Everything was just perfect. We are hoping that we can have our one year anniversary
party there as well!

Heading back north for the Holidays, but when I get back in January I expect that Odie and I will make every effort
to attend some of the scheduled events there.

Thanks again!
Susan
User2861661 Sent on 11/13/2016

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I absolutely loved Shangri La Springs!! My guests had such a fun time walking around the grounds. We got married under the giant Mysore Tree and it provided shade and a sense of peace while we were saying our vows. The outdoor courtyard by the pool provided an amazing dance floor with a gorgeous backdrop. My photographer loved it because there was so many spots to do photos and got to spend more time with guests because we didn't have to travel elsewhere for pictures. It really is everything you could want in a venue. The bridal party got ready on site so the photographer didn't have to go to two different spots and everyone could relax in the spa and just hang out. The spa even has a hidden courtyard that you can go and hang out in for lunch. The boys got ready in the presidential suite and just talked and spent time together. The staff was so kind helping people find the ceremony site and welcoming them in. I really loved working with Zawi and the girls in the gift shop. I couldn't have asked for a better venue. If your looking for the venue that has literally everything you could ask for, this is it.

I absolutely loved Shangri La Springs!! My guests had such a fun time walking around the grounds. We got married under the giant Mysore Tree and it provided shade and a sense of peace while we were saying our vows. The outdoor courtyard by the pool provided an amazing dance floor with a gorgeous backdrop. My photographer loved it because there was so many spots to do photos and got to spend more time with guests because we didn't have to travel elsewhere for pictures. It really is everything you could want in a venue. The bridal party got ready on site so the photographer didn't have to go to two different spots and everyone could relax in the spa and just hang out. The spa even has a hidden courtyard that you can go and hang out in for lunch. The boys got ready in the presidential suite and just talked and spent time together. The staff was so kind helping people find the ceremony site and welcoming them in. I really loved working with Zawi and the girls in the gift shop. I couldn't have asked for a better venue. If your looking for the venue that has literally everything you could ask for, this is it.
Emalee Sent on 02/04/2020

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Vendor Review

Thank you so much Cindy & Shangri-La staff. I am very pleased to say I was the day of coordinator for a wedding on 2/1/2020. It was absolutely beautiful. The grounds are kept up so nicely, all staff is helpful and friendly. There was a lot of communication back and forth between myself and the venue manager, Cindy. She was really great! I can’t wait to do more weddings here! If you are looking for a venue with charm, class and natural beauty - Shangri La is the place.

Thank you so much Cindy & Shangri-La staff. I am very pleased to say I was the day of coordinator for a wedding on 2/1/2020. It was absolutely beautiful. The grounds are kept up so nicely, all staff is helpful and friendly. There was a lot of communication back and forth between myself and the venue manager, Cindy. She was really great! I can’t wait to do more weddings here! If you are looking for a venue with charm, class and natural beauty - Shangri La is the place.
Anna Sent on 03/18/2016

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I LOVE THE SHANGRI-LA SPRINGS! One week before my wedding I had to move my outdoor venue due to severe weather forecasts to a new venue, but I wanted something with an outdoor feel (like my old venue) but also had an indoor back up plan. I was so stressed and nervous that I wouldn't like Shangri-La, but when I walked onto their property with the guide of my wedding planner (CocoLuna Events) and caterer (Artichoke and Company) I felt an enormous relief fall onto me and I felt easy for the first time in the weeks leading up to my wedding. The staff was AMAZING, and so caring, and so nice, and so polite. I just couldn't believe how soothing the location, their staff and the overall feel of the venue made me feel. I would say moving our venue to Shangri-La Springs was a blessing in disguise! It really made our wedding day super special to be in such a gorgeous setting.

We were able to use the Spa area to get ready, and my girls were able to use the Sauna and showers before getting ready, and I ordered my husband and I massages before we got married. It was such a wonderful and relaxing day for everyone. The weather did not keep us down!

If you can get married at the Shangri-La - DO IT!

I LOVE THE SHANGRI-LA SPRINGS! One week before my wedding I had to move my outdoor venue due to severe weather forecasts to a new venue, but I wanted something with an outdoor feel (like my old venue) but also had an indoor back up plan. I was so stressed and nervous that I wouldn't like Shangri-La, but when I walked onto their property with the guide of my wedding planner (CocoLuna Events) and caterer (Artichoke and Company) I felt an enormous relief fall onto me and I felt easy for the first time in the weeks leading up to my wedding. The staff was AMAZING, and so caring, and so nice, and so polite. I just couldn't believe how soothing the location, their staff and the overall feel of the venue made me feel. I would say moving our venue to Shangri-La Springs was a blessing in disguise! It really made our wedding day super special to be in such a gorgeous setting.

We were able to use the Spa area to get ready, and my girls were able to use the Sauna and showers before getting ready, and I ordered my husband and I massages before we got married. It was such a wonderful and relaxing day for everyone. The weather did not keep us down!

If you can get married at the Shangri-La - DO IT!
Anna Sent on 01/29/2016

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I LOVE THE SHANGRI-LA SPRINGS! One week before my wedding I had to move my outdoor venue due to severe weather forecasts to a new venue, but I wanted something with an outdoor feel (like my old venue) but also had an indoor back up plan. I was so stressed and nervous that I wouldn't like Shangri-La, but when I walked onto their property with the guide of my wedding planner (CocoLuna Events) and caterer (Artichoke and Company) I felt an enormous relief fall onto me and I felt easy for the first time in the weeks leading up to my wedding. The staff was AMAZING, and so caring, and so nice, and so polite. I just couldn't believe how soothing the location, their staff and the overall feel of the venue made me feel. I would say moving our venue to Shangri-La Springs was a blessing in disguise! It really made our wedding day super special to be in such a gorgeous setting.

We were able to use the Spa area to get ready, and my girls were able to use the Sauna and showers before getting ready, and I ordered my husband and I massages before we got married. It was such a wonderful and relaxing day for everyone. The weather did not keep us down!

If you can get married at the Shangri-La - DO IT!

I LOVE THE SHANGRI-LA SPRINGS! One week before my wedding I had to move my outdoor venue due to severe weather forecasts to a new venue, but I wanted something with an outdoor feel (like my old venue) but also had an indoor back up plan. I was so stressed and nervous that I wouldn't like Shangri-La, but when I walked onto their property with the guide of my wedding planner (CocoLuna Events) and caterer (Artichoke and Company) I felt an enormous relief fall onto me and I felt easy for the first time in the weeks leading up to my wedding. The staff was AMAZING, and so caring, and so nice, and so polite. I just couldn't believe how soothing the location, their staff and the overall feel of the venue made me feel. I would say moving our venue to Shangri-La Springs was a blessing in disguise! It really made our wedding day super special to be in such a gorgeous setting.

We were able to use the Spa area to get ready, and my girls were able to use the Sauna and showers before getting ready, and I ordered my husband and I massages before we got married. It was such a wonderful and relaxing day for everyone. The weather did not keep us down!

If you can get married at the Shangri-La - DO IT!
Brandi B. Sent on 08/20/2022

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Beautiful summer wedding

After two postponements we finally hosted our wedding at Shangri-La in July 2022. Tracy was wonderful to work with and so patient with us. Our guests stayed onsite at the hotel which was very convenient and made the event feel extra personal. The grounds are immaculate and provided a beautiful backdrop for our wedding. We had the ceremony and reception indoors so we didn’t have to worry about rain or heat. But, if I had one critique it would be that the Octagon Room does not have adequate air conditioning for an event and remained hot throughout the evening.

After two postponements we finally hosted our wedding at Shangri-La in July 2022. Tracy was wonderful to work with and so patient with us. Our guests stayed onsite at the hotel which was very convenient and made the event feel extra personal. The grounds are immaculate and provided a beautiful backdrop for our wedding. We had the ceremony and reception indoors so we didn’t have to worry about rain or heat. But, if I had one critique it would be that the Octagon Room does not have adequate air conditioning for an event and remained hot throughout the evening.
Carly Sent on 03/01/2018

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Had a beautiful ceremony and reception at Shangri-La! Zawi was available by email when needed and did her best to get back in a timely manner. Most venues include rooms to get ready in and the whole facility in the fee, however, we were told that additional parties could have been going on at the same time. Thankfully that was not the case so we had the place to ourselves. All in all we had a perfect day and I am so excited to get our photos as the grounds are beautiful! Thank you!

Had a beautiful ceremony and reception at Shangri-La! Zawi was available by email when needed and did her best to get back in a timely manner. Most venues include rooms to get ready in and the whole facility in the fee, however, we were told that additional parties could have been going on at the same time. Thankfully that was not the case so we had the place to ourselves. All in all we had a perfect day and I am so excited to get our photos as the grounds are beautiful! Thank you!

Shangri-La Springs's reply:

Thank you Carly - We are honored to have been a part of your beautiful day. Thank you for sharing your experience and we would love to share your photos with potential brides when you get them:)

Blessings!
Kimberly Sent on 02/01/2017

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We would definitely recommend the Shangri La to friends. The property is absolutely beautiful and the staff was accommodating.

We would definitely recommend the Shangri La to friends. The property is absolutely beautiful and the staff was accommodating.
Tabia Sent on 01/17/2017

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Overall, I would recommend this venue to someone else. The staff was nice, and it photographed beautifully! However, I would caution them to be prepared for some slow communication. Especially if you aren't using a wedding planner. There were a number of stressful mistakes the office apologized for on their end. However, the end result was wonderful; if you don't mind spending a little extra time communicating I'd say it's an affordable option!

Overall, I would recommend this venue to someone else. The staff was nice, and it photographed beautifully! However, I would caution them to be prepared for some slow communication. Especially if you aren't using a wedding planner. There were a number of stressful mistakes the office apologized for on their end. However, the end result was wonderful; if you don't mind spending a little extra time communicating I'd say it's an affordable option!

Shangri-La Springs's reply:

Thank you Tabia for the lovely review. I am glad you enjoyed the beautiful grounds of Shangri La Springs. The pictures you sent were indeed beautiful and we thank you for that. I am confused about what you say regarding communication as we pride ourselves on good communication. I hope it was not because of the Octagon renovations being slower than we thought which was out of our control. The Octagon is now a beautiful space for receptions and I am sorry it was not ready for your use. I again thank you for the review and wish you and your husband the best of everything!!!
Elisabeth W. Sent on 04/16/2021

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Beautiful but staff changed.

Unfortunately Cindy and Jessica no longer work here so they do not coordinate weddings here. Unfortunately, service went downhill. The grounds and buildings are beautiful but new event coordination is poor.

Unfortunately Cindy and Jessica no longer work here so they do not coordinate weddings here. Unfortunately, service went downhill. The grounds and buildings are beautiful but new event coordination is poor.
Amy Sent on 01/25/2018

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TERRIBLE people to work with! Communication TERRIBLE! Professionalism TERRIBLE! If you like over paying for things then this is the place for you! You will get better service from a Hotel venue! We had to supply our own garbage cans of all things, and didn't know it until the wedding was underway! They double booked the venue. Let the other party drink our booze and eat our deserts! The preferred caterer said it was OKAY, I have witnesses to all of this. Go to Shangri-La face book page to read the whole experience from my kids review. Save yourself a lot of stress stay away from this venue!

TERRIBLE people to work with! Communication TERRIBLE! Professionalism TERRIBLE! If you like over paying for things then this is the place for you! You will get better service from a Hotel venue! We had to supply our own garbage cans of all things, and didn't know it until the wedding was underway! They double booked the venue. Let the other party drink our booze and eat our deserts! The preferred caterer said it was OKAY, I have witnesses to all of this. Go to Shangri-La face book page to read the whole experience from my kids review. Save yourself a lot of stress stay away from this venue!

Shangri-La Springs's reply:

Amy,

We were honored to host you and your wedding guests and are pleased to receive your comments about the beautiful grounds and overall amazing outcome. Thank you. As you know, much of our property is centered around growth. The growth of our organic garden, the tropical plants, flowers and trees, and even our growth as a business and event venue.

While the comments you expressed are not indicative of the other weddings we’ve hosted, we care deeply about our guests and the success of their events and take our guest feedback very seriously.

We appreciate your feedback on the areas we can fine-tune in our contract and will be sure to clarify our preferred and outside vendor and catering policies and deliverables. We do have designated vendors and caterers that we work with frequently which allows for a smooth process overall. Guests may contract caterers and vendors outside of our preferred list but it is important to have those conversations well in advance so proper preparations can be taken.

Our property has a number of event spaces and can accommodate multiple events at once. We do offer the opportunity to rent the entire property for a completely private event. We will be sure that this is better communicated in the future.

It is important to us that our brides and grooms feel very comfortable asking questions and expressing any concerns throughout the planning process and we would’ve liked the opportunity to speak with you about the comments included here in person. We want to assure you that they have been carefully reviewed, shared and noted as we continue to grow as a well-organized, accommodating, and caring event venue.

Again, congratulations, we wish you and your husband all the best!

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