Shane Co. Reviews

Reviews

Awards

18

• Katie O. Sent on 10/09/2022
  5 out of 5 rating

  5.0
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  Did a virtual appointment with them online- highly recommend!

  Even this company is basked out of the west coast, I had a phenomenal experience with them. They used a graphic design software to show me what my engagement ring would look like stacked upon their wedding band. It was gorgeous but I was still hesitant buying it online. They offer free shipping and free returns so there’s no risk if you don’t like it!

  Even this company is basked out of the west coast, I had a phenomenal experience with them. They used a graphic design software to show me what my engagement ring would look like stacked upon their wedding band. It was gorgeous but I was still hesitant buying it online. They offer free shipping and free returns so there’s no risk if you don’t like it!
• Kylie P. Sent on 09/05/2019
  5 out of 5 rating

  5.0
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  So many compliments!

  I have received so many compliments on my rings. I always recommend Shane co to anyone looking for wedding rings, they have great customer service.

  I have received so many compliments on my rings. I always recommend Shane co to anyone looking for wedding rings, they have great customer service.
• Lyndsey Sent on 08/21/2017
  5 out of 5 rating

  5.0
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    5.0
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  Every time we went into Shane Co we had such wonderful experiences! The staff was always so helpful, even though I didn't really know what I wanted for my wedding band. My engagement ring was my grandmas so I found it so difficult to find a band that complimented the ring the way I wanted. Once I finally picked out the band I wanted, the team there was so great at explaining the process for what I should do with the rings before my wedding. I wanted to gets the bands tacked together, my engagement ring sized down and polished for the big day. I was only away from my rings for a couple days and the pickup went flawlessly. They have a great team :)

  Every time we went into Shane Co we had such wonderful experiences! The staff was always so helpful, even though I didn't really know what I wanted for my wedding band. My engagement ring was my grandmas so I found it so difficult to find a band that complimented the ring the way I wanted. Once I finally picked out the band I wanted, the team there was so great at explaining the process for what I should do with the rings before my wedding. I wanted to gets the bands tacked together, my engagement ring sized down and polished for the big day. I was only away from my rings for a couple days and the pickup went flawlessly. They have a great team :)
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• Khristeen Sent on 06/06/2017
  5 out of 5 rating

  5.0
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  We found our wedding rings here, the sales people where always professional and honest. Hadn't used before but highly recommend them. Warranty is good.

  We found our wedding rings here, the sales people where always professional and honest. Hadn't used before but highly recommend them. Warranty is good.
• Cathy Sent on 03/08/2017
  5 out of 5 rating

  5.0
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  Love the Shane Co! I live in WA and have visited stores in OR and AZ. The customer service at both locations was second-to-none. The manager and a buyer in Tigard took so much time to help my fiancé and I find the perfect wedding set for me and wedding band for him. They service all of their jewelry for free and they have the most gorgeous rings at such reasonable prices. I am so happy with my engagement ring and matching band. I have gotten so many compliments on my engagement ring. Thank you, Shane Co, for making the experience so positive!

  Love the Shane Co! I live in WA and have visited stores in OR and AZ. The customer service at both locations was second-to-none. The manager and a buyer in Tigard took so much time to help my fiancé and I find the perfect wedding set for me and wedding band for him. They service all of their jewelry for free and they have the most gorgeous rings at such reasonable prices. I am so happy with my engagement ring and matching band. I have gotten so many compliments on my engagement ring. Thank you, Shane Co, for making the experience so positive!
• Brittany Sent on 11/02/2016
  5 out of 5 rating

  5.0
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    5.0

  I loved my experience of getting my rings from the Shane Co. No pressures or creepy sales tactics, unlike some other jewelers (**coughrhymeswithMaycough**). Plus, their selection is huge and the staff is really knowledgeable and helpful. They also have a lay-a-way plan if you want to make payments and in in-house jeweler, so the turnaround is super fast. I couldn't recommend them more.

  I loved my experience of getting my rings from the Shane Co. No pressures or creepy sales tactics, unlike some other jewelers (**coughrhymeswithMaycough**). Plus, their selection is huge and the staff is really knowledgeable and helpful. They also have a lay-a-way plan if you want to make payments and in in-house jeweler, so the turnaround is super fast. I couldn't recommend them more.
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  User2398040 Sent on 10/29/2015
  5 out of 5 rating

  5.0
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  My Fiance recently bought my engagement ring at Shane Co. and before he did we both went in to look at rings and everyone there was so welcoming and willing to help us pick out what we liked! I am in love with my ring and diamond!! We will be purchasing our wedding bands here as well!! Cant wait to pick them out!!!

  My Fiance recently bought my engagement ring at Shane Co. and before he did we both went in to look at rings and everyone there was so welcoming and willing to help us pick out what we liked! I am in love with my ring and diamond!! We will be purchasing our wedding bands here as well!! Cant wait to pick them out!!!
• Kristina Sent on 09/07/2015
  5 out of 5 rating

  5.0
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  Choosing a ring before you’re engaged is usually nerve wracking and awkward when you’re with your significant other. You don’t want to bully them into thinking about marriage, but you don’t want them to get you a ring you’ll hate if they’re thinking about doing so. We had talked about it, of course, and looked at pictures online of styles we liked, and even went into a jewelers to look at styles in person, but otherwise we were clueless on rings. After the proposal (which I honestly thought was a ways off- that was a shock to my system), he gushed about how great the guy he worked with at Shane Co was. I had never seen him so excited about shopping before, especially for shiny jewelry, so I knew this was a good place. AND MY RING IS STUNNING. He is a nerd to the umpteenth degree so for him to spend 6 hrs analyzing diamonds was his idea of fun, and the gentleman at Shane Co was so sweet to spend the day with my then fiancee.
  
  We’ve all heard the commercials, but to see the store in person is nothing short of breathtaking. It’s a bit overwhelming to see so many people waiting to help you, but once you see how genuine they are, you can’t help but feel secure, knowing they are going to help you no matter how clueless you are (and I’ll admit I didn’t know a thing). From offering beverages to free ring cleanings and truly lifetime warranties, I never once had to worry about our rings being less than amazing quality. Every time I get my ring cleaned now, my gosh it sparkles so brilliantly, it puts both of us in a state of shock all over again. Be careful when driving ladies, your ring will make prisms on the ceiling of your car and you will get distracted- it’s that beautiful. I did get his ring here as well because everything was made so easy, there are endless options and if he trusted my ring with these folks, why would I go anywhere else.

  Choosing a ring before you’re engaged is usually nerve wracking and awkward when you’re with your significant other. You don’t want to bully them into thinking about marriage, but you don’t want them to get you a ring you’ll hate if they’re thinking about doing so. We had talked about it, of course, and looked at pictures online of styles we liked, and even went into a jewelers to look at styles in person, but otherwise we were clueless on rings. After the proposal (which I honestly thought was a ways off- that was a shock to my system), he gushed about how great the guy he worked with at Shane Co was. I had never seen him so excited about shopping before, especially for shiny jewelry, so I knew this was a good place. AND MY RING IS STUNNING. He is a nerd to the umpteenth degree so for him to spend 6 hrs analyzing diamonds was his idea of fun, and the gentleman at Shane Co was so sweet to spend the day with my then fiancee.
  
  We’ve all heard the commercials, but to see the store in person is nothing short of breathtaking. It’s a bit overwhelming to see so many people waiting to help you, but once you see how genuine they are, you can’t help but feel secure, knowing they are going to help you no matter how clueless you are (and I’ll admit I didn’t know a thing). From offering beverages to free ring cleanings and truly lifetime warranties, I never once had to worry about our rings being less than amazing quality. Every time I get my ring cleaned now, my gosh it sparkles so brilliantly, it puts both of us in a state of shock all over again. Be careful when driving ladies, your ring will make prisms on the ceiling of your car and you will get distracted- it’s that beautiful. I did get his ring here as well because everything was made so easy, there are endless options and if he trusted my ring with these folks, why would I go anywhere else.
• Kelsey Sent on 07/25/2014
  5 out of 5 rating

  5.0
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    5.0

  After going to several jewelry stores and having a terrible experience at each one, we were so happy when we arrived at Shane Co. They are more focused on your experience and giving education on their product, than making the sale. This was so important to us, because everywhere else was pushing for a big sale and not listening to what our needs and wants were. At Shane Co. they walked us through each step and gave us all the the info. we needed on diamonds. We ended up getting a perfect wedding ring set that was better than the ring that I was looking for. I recommend this store to everyone I can when I'm asked about my ring!

  After going to several jewelry stores and having a terrible experience at each one, we were so happy when we arrived at Shane Co. They are more focused on your experience and giving education on their product, than making the sale. This was so important to us, because everywhere else was pushing for a big sale and not listening to what our needs and wants were. At Shane Co. they walked us through each step and gave us all the the info. we needed on diamonds. We ended up getting a perfect wedding ring set that was better than the ring that I was looking for. I recommend this store to everyone I can when I'm asked about my ring!
• 
  User1789073 Sent on 09/01/2014
  5 out of 5 rating

  5.0
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  The staff there was very friendly and answered every question that I had!

  The staff there was very friendly and answered every question that I had!
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  User1730683 Sent on 07/24/2014
  5 out of 5 rating

  5.0
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  I love my ring and appreciate their warranty!

  I love my ring and appreciate their warranty!
• Meagan Sent on 11/18/2014
  5 out of 5 rating

  5.0
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  LOVED working with Shane Co.! We looked at tons of stores before we found an engagement ring that fit the image in my head! They even took the center stone out of another ring so I could put it on the band I liked! Best of all the wedding band was included in the price!

  LOVED working with Shane Co.! We looked at tons of stores before we found an engagement ring that fit the image in my head! They even took the center stone out of another ring so I could put it on the band I liked! Best of all the wedding band was included in the price!
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  User2038046 Sent on 02/12/2015
  4.7 out of 5 rating

  4.7
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    3.5 out of 5 rating
    3.5
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    5.0

  Great service, beautiful produce, all around amazing experience!

  Great service, beautiful produce, all around amazing experience!
• Aelix Sent on 08/03/2014
  4.7 out of 5 rating

  4.7
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    4.5 out of 5 rating
    4.5
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  We are SO GLAD we went here for our rings! The only unfortunate thing is that while we were first looking at rings for me, the lady kept trying to get me to go for a bigger diamond (which I didn't want), and was a little pushy about it. We ended up using my fiance's mother's first wedding ring main diamond, and shane co was a little pushy about us NOT using it either... other than those two things, we're incredibly happy with our experience here.

  We are SO GLAD we went here for our rings! The only unfortunate thing is that while we were first looking at rings for me, the lady kept trying to get me to go for a bigger diamond (which I didn't want), and was a little pushy about it. We ended up using my fiance's mother's first wedding ring main diamond, and shane co was a little pushy about us NOT using it either... other than those two things, we're incredibly happy with our experience here.
• Valerie Sent on 08/22/2014
  4.6 out of 5 rating

  4.6
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5

  Shane company has gorgeous jewelry! My mother has been going there for years so of course I followed in her footsteps. I love the service and the no pressure atmosphere here. They really work with your budget and help you find something you'll love forever. -Valerie

  Shane company has gorgeous jewelry! My mother has been going there for years so of course I followed in her footsteps. I love the service and the no pressure atmosphere here. They really work with your budget and help you find something you'll love forever. -Valerie
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  User2314072 Sent on 09/13/2015
  4.5 out of 5 rating

  4.5
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    3.5 out of 5 rating
    3.5
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    4.0

  I had heard the radio commercials for YEARS, so when it finally came to our special day I knew just where to go to find an engagement ring and our wedding bands. My fiancé proposed with a ring he had from his childhood and then said we could go pick out my real ring...which was awesome because I got to choose exactly what I wanted! The staff was service-oriented and not all "sales-y". We went back later to pick out our wedding bands as well and had a consistent experience. Overall, we were very happy with our experience at ShaneCo!

  I had heard the radio commercials for YEARS, so when it finally came to our special day I knew just where to go to find an engagement ring and our wedding bands. My fiancé proposed with a ring he had from his childhood and then said we could go pick out my real ring...which was awesome because I got to choose exactly what I wanted! The staff was service-oriented and not all "sales-y". We went back later to pick out our wedding bands as well and had a consistent experience. Overall, we were very happy with our experience at ShaneCo!
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  User1592640 Sent on 04/21/2014
  4.3 out of 5 rating

  4.3
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    3.5 out of 5 rating
    3.5

  Overall a good experience. While we were in the store looking for my fiancé's wedding band they sent my ring to be cleaned and really paid attention to what he had wanted.
  
  The only negative would be when I went back to pick up the ring the woman who had sold us the ring did not acknowledge me when she saw me.

  Overall a good experience. While we were in the store looking for my fiancé's wedding band they sent my ring to be cleaned and really paid attention to what he had wanted.
  
  The only negative would be when I went back to pick up the ring the woman who had sold us the ring did not acknowledge me when she saw me.
• Theresa Sent on 05/21/2014
  3.7 out of 5 rating

  3.7
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    3.5
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    3.5
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    3.5 out of 5 rating
    3.5

  I love working with shaneco. Sometimes it depends on who you get, but for the most part all the staff is very helpful.

  I love working with shaneco. Sometimes it depends on who you get, but for the most part all the staff is very helpful.

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