Serendipity Bridal and Events Reviews
Reviews
4.5 out of 5 rating
4.5 out of 5 rating
67 Reviews
90% recommend it
Awards
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User1479636 Sent on 12/21/2013Loved my dress! They matched my dress up to my mom's veil and it matched so perfectly I couldn't have asked for better people to help me out and find my dress. I didn't have my mom or friends when I found my dress, they were very supporitive and told me the truth! And I loved how they took payments! Made my life and wallet so much easier! -
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Samantha Sent on 04/22/2021Incredible Experience and I Said Yes To The Dress!
I had the most incredible experience searching for my wedding dress at Serendipity Bridal! I worked with Jessica and she was thoughtful, kind, knowledgeable, and patient with me as I was deciding which dress would be the one for me! Their selection of dresses was also great and in a good price range! I found my dream dress and it was within my preferred budget and I was thrilled! Not to mention the store was also beautiful and enjoyable for my guests to sit and relax in while I was trying dresses on. I would highly recommend Serendipity Bridal to new and upcoming brides for a wonderful dress shopping experience! -
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Amanda D. Sent on 06/04/2020They spoil their clients!
The staff is absolutely wonderful. they even personalized my fitting room for me, had a robe for me to wear, water ready with cupcakes, and a water wash cloth to rinse hands since we were buying a dress during the Covid pandemic. The dresses are extremely beautiful and there's a wide variety to choose from, as well as accessories. The seamstress was great too, I really enjoy my time there. I said yes to a dress on 6/1/2020!!! Thank you to Janice, Jessica, and Taylor! Oh and the location is in LaPlata now, super convenient and stunning interior decor! -
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Lexi Sent on 09/27/2020AMAZING experience!!!
I had the BEST experience at Serendipity! After going to a few other well renowned boutiques in Georgetown & Old Town Alexandria, nowhere compared to the service I received from everyone at Serendipity. Samantha gave me a level of care and empathy that I’ll never forget — she was absolutely amazing and made this experience so wonderful for me. I left Serendipity truly feeling cared for and like I had a community through this process. On top of this, their pricing is extremely reasonable and they carry beautiful, top line brands. The boutique itself is also stunning and makes for a flawless experience from the moment you walk through the doors. I seriously can not recommend Serendipity enough!
Thank you to everyone for this unmatched service!!! Y’all are the best! -
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Samantha P. Sent on 10/29/2020
They make your dreams come true!
From start to finish they were phenomenal. I went in with a budget and they were very good with sticking to it ! It is nice that the dress is ordered and re-made in your size so there was no need for me to get any alterations when the dress came in! This way, I did not have to worry about losing any part of the dress detail to get it hemmed, instead it was made for my height. It was my DREAM dress! I showed them a few inspiration pictures...the very first dress they pulled for me was the ONE! They were very accomodating with allowing me to come in multiple times to try on the dress to ensure it still fit. They stored the dress for almost a year for me! The entire team is very knowledgeable and it was nice to be able to rely on their opinions. 10/10 would recommend! -
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Shannan B. Sent on 09/26/2020Exceptional Service!
If you want to feel like a queen when searching for the perfect wedding gown, then Serendipity Bridal is the place for you. I had an one-of-a-kind experience from my first try on to last dress fitting at this chic boutique. The customer service was profound, and my family became fond of the store owner, Janice, and her kind family.
I tried a few gown stores before my first session with Janice, and I can honestly say nothing compared to the service I was given at Serendipity. When I first arrived, I had a sit-down consultation with one of the members of the boutique. My mother and I were served with water and treats for our convenience. I was then asked what style I envisioned for my gown and was quickly shown to their showroom of dresses. I was then escorted to the try on area which was set up with a robe and a board that read “It’s Your Day! Shannan”. These details of personalized services made this gown try on experience distinctive than the others. Serendipity’s glamour and charm gave me a sense of bridal bliss before trying on a gown. I said “Yes” to the dress on the second gown I tried on and up until that moment, I never felt more like a bride.
I was very gratified with my service that I reached out to Serendipity in regard to a fitting for my husband and his groomsmen for tuxes. My husband has very particular taste and could not find the tux jacket that matched his criteria at other suite specialty shops. Janice was able to find a tux that he preferred and an additional tux jacket for the rehearsal dinner within minutes of me bringing the search to her team. Shortly after finding his tux, the entire groomsmen party, including my own father was fitted for their suits. One groomsman was out of state during the fitting. To accommodate him, Janice was able to take his measurements over the phone. The tux was then shipped to his location for his convenience.
Our wedding date was September 6th, 2020, although our wedding was perfect, we did have the effects of the pandemic whilst planning for our big day. One thing we did not have to worry about was our final fittings leading up to our wedding. Janice and her team were in contact with myself and my husband throughout the shutdown. We received updates notifying me of my gown arrival, which I then scheduled a fitting appointment for. Once the shop was open from the quarantine my mother and I were greeted by a Serendipity Representative to do a temperature screening. Upon our entry into the boutique, we were then met with soap and a warm hand towel to sanitize. This was a much better alternative to antibacterial gel for each client’s utilization. The luxury of using hand towels gave us a prestige experience while securing our comfort of sanitization.
Overall, my family could not be more content with the service we had at Serendipities Bridal. It was a pleasure to become acquainted with the wonderful staff. My husband and I are in the hopes of celebrating our 10-year anniversary with another ceremony. I know where I will look first for my gown. I look forward to working with this elegant and refined bridal boutique in the future.
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Betty Sent on 12/27/2019Found the dress of my dreams
Prior to going to Serendipity, I visited countless bridal gown shops in Northern Virginia and Washington DC. I believe I tried on at least 40-50 gowns before deciding to travel to La Plata, MD (where I grew up but no longer live) to see what they had to offer. I wish, in hindsight, I just went to Serendipity in the first place. I was unable to find a dress I even remotely liked prior to Serendipity, but I was able to easily have three top contenders for gowns on my first visit there (their selection is incredible!). When I expressed my love for a dress I found online but was unable to find in person to try on (after calling more than 15 shops), Janice went well out of her way to help me track it down and had it shipped to the store for a small charge.. and of course, it was the dress I fell in love with and purchased immediately. I am exceptionally thankful to Janice and Jessica for helping ensure I walked down the aisle in a gown I loved.
Debbie, the seamstress that completed my alterations, was very professional and skilled. She was able to create a custom bustle to showcase the lace on my hem very beautifully.
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Michaela V. Sent on 10/15/2018
The perfect experience
We loved working with Serendipity. We used them for my wedding dress, the men's suits and our invitations. Everything was wonderful working with them. My wedding dress was perfect and it fit perfectly. The men's suits turned out great. Everyone looks really handsome. Our invitations were so beautiful. The staff there is very hands-on and will answer any questions you have and are willing to do whatever it takes in order to make your big day special for you. We couldn't have been happier! -
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Brittany Sent on 11/19/2017The entire staff at Serendipity is absolutely wonderful! Jen, Janice and Jessica helped me find the perfect dress and worked with me to completely customize it to the dress of my dreams. The seamstress worked absolute wonders and the dress turned out more perfect than I ever could have imagined!!
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Julia Sent on 11/13/2017I had been to SOO many shops and I fell in love with serendipity bridal and events!! The entire staff was so friendly and welcoming, they truly gave me the bridal experience I had always dreamed of. They were affordable and accommodating with all requests, they also have great communication after you purchase your dress. I would HIGHLY recommend making the trip to see them as you will not be disappointed.
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Valerie Sent on 03/04/2016I 'stopped by' Serendipity just to 'glance' at the dresses. I thought if I like Serendipity, I'll make an appointment. Well, the sales women was very warm and welcoming without an appointment. She said she wasn't expecting anyone and you have to try on a dress to know if you truly like it. Because I'm an older bride, I was going to purchase a tea length dress, be practical, wear it again. Before I knew it, I was in a full length gown. Within a weeks time, I ordered my dress and my maid of honor ordered hers. In the next few days, my mother and bridesmaid ordered theirs. I can't wait for my dress to be delivered! -
User2333110 Sent on 09/24/2015When I walked into the store, I was immediately greeted and introduced to Jessica. She asked what I was looking for in a dress, where my venue was, and how much my budget was. She proceeded to honestly tell me which designers would work best with my short height and asked if I wanted to see the sale room. While trying on dresses, Jessica gave me her honest opinion and helped me walk through my decision making process. I did not feel overwhelmed at all, even though I tried on at like 20 dresses. I came in looking for one style of dress, but walked out with a completely different dress that was way under my price point. I would highly recommend Serendipity to anyone looking for a dress or anything related to your wedding!!! -
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Lori Sent on 07/24/2015I came into Serendipity this afternoon disheartened and skeptical. I'd had bad bridal experiences previously and wasn't sure what to expect. I had no appointment and went inside on a whim. They explained bridal was by appointment only but I could look at bridesmaids dresses. My matron of honor ended up seeing some bridal gowns she wanted me to try, and I did anyway. With some help from the staff we ended up getting me a gown that not only flattered my body, but really spoke to my heart. I was so thankful for the respect I was treated with. They didn't have to take care of me without an appointment, but they did. I never felt pressured or like just a sale. I'm as touched by their kindness as I am by having found my gown. I WILL recommend Serendipity to all of the brides I know and I can't wait to go back with my bridesmaids for their dresses.
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