Say Yes With Jess Weddings Reviews
Reviews
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Nathalie Sent on 05/04/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess and her team are the best in the business!
Don't waste time searching for a wedding planner, Jess and her team are the best in the business! Jess has everything you need in order to plan your perfect/dream wedding! She is super trustworthy and makes sure everything you need for your big day is up to par! You'll definitely enjoy working with her and her team. On top of it all, unbeatable prices! -
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Tony Sent on 12/04/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess Made Our Day Perfect!
Jess is amazing! She did such a wonderful job for our wedding. It couldn't have been a better day. We are so happy we chose Jess to coordinate our special day. She thought of every detail and that made the day perfect. We highly recommend her! -
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Tori Sent on 09/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't have imagined our wedding day without her!
In the process of finding a wedding planner, we sat down for video calls with potential candidates over the course of several days. It only took us a few minutes after the last call to decide that Jess was absolutely the right choice. She really took the time to get to know us as a couple and that meant so much to us, and this personalized care continued through the entire experience. Jess is a perfect wedding planner and day-of coordinator in so many ways – she is an effective communicator, she is very capable when it comes to managing vendors and parents of the bride/groom, and she is genuinely excited for her clients to celebrate their big day. Even in the months leading up to the wedding, she was readily available for questions and communication with us and made sure there were no stones left unturned when it came to preparation. When our wedding day arrived with weather uncertainty, Jess and her assistant Jessi not only handled with ease switching the ceremony a couple times between indoors and outdoors, they also both made us feel so comfortable with the changes and ensured even if the weather wasn’t what we planned, it was the most beautiful and perfect day we ever could have imagined! Thanks to Jess, our wedding day was as stress-free as possible, and we cannot recommend her highly enough to anyone looking for a planner/coordinator in the Knoxville area! You will not find a more supportive and wonderful planner or coordinator for your big day! -
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Samantha Sent on 09/19/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Say YES to Jess!
Literally look no further for a wedding coordinator or planner if you’re searching! We hired Jess as our day-of coordinator and I genuinely feel like it was the best choice we made for our big day. she went above and beyond for us truly. She is so extremely organized and attentive, I never had a doubt she had every detail under control and she proved that to be true! Several of my family members even mentioned how impressed they were with her on wedding day. Her and her day-of team made me feel so comfortable and celebrated and listened to. She even brought up small details I mentioned briefly during planning meetings. She knows how to keep things on track without being bossy, and feel like she sincerely cares about us. I will cherish the work Jess did for our special day forever!-
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+4 photos
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Mateja Sent on 05/27/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best possible decision you can make for your wedding ease is going with Jess as your planner
Planning a wedding all the way from WA State in Knoxville Tennessee could not have been done without Jess. She was there through the entire process from answering emails for us to coordinating our timeline with such great detail that we were in absolute awe. Our entire family was also so impressed with how much Jess and her team had put in to help make it the wedding of our dreams. The wedding had turned out even better than what we had hoped. Jess is the sweetest and will ensure to work with you through every step of the way. Choosing Jess as our coordinator was the best decision we had made and she will make sure that every detail big or small will not go unnoticed in the timeline and design process. Jess truly became a friend in the end of this process and we have been raving about her to all of our friends and family 💕-
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+3 photos
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Megan Sent on 05/11/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is wonderful to work with!
Jess did an amazing job planning and coordinating our wedding! Our wedding was a destination so we were looking for someone local who could patiently guide us through the process, knew the local vendors, and could ensure the day went smoothly without hitch so we could just show up and be at ease. And that is exactly what we got with Jess! Everything was perfect and every detail was executed beautifully. So pleased with our experience with Jess and highly recommend her and her team! -
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Rachel Sent on 02/18/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Value, Incredibly Responsive
We were absolutely blown away by Jess and her team. She did a great job of keeping us on track before the wedding, and her team did a stellar job of helping us the day of. When we had to change our venue the day of, due to a surprise snow storm, they made the transition for us incredibly painless, coordinating all the vendors with ease, -
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Anna Sent on 01/31/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Service!
Jess and Cassidy worked with us on our wedding in September 2024. Cassidy was on site and she was amazing! She helped with the planning process, timelines, and day of coordination. They made sure all the little things were perfect! Highly recommend! -
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Katie Sent on 11/30/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Say Yes With Jess!!!
If you are considering hiring Say Yes With Jess for your wedding - just do it!! Jess, Jessi, and Cassidy are the nicest people and our wedding never could’ve happened without them. Jess is attentive, organize, communicative, and leaves no detail up in the air. She is kind and always willing to answer questions. Jessi and Cassidy worked our wedding the day of. Jessi wrote our timeline and communicated with all of our vendors. We literally did not stress about a single thing on our wedding day because they were so on top of everything. From placing decorations, to tracking down groomsmen, they literally did it all with a smile on their faces. We were able to sit back, relax, and enjoy the most special day with our families thanks to them. I seriously can’t say enough good things about Say Yes With Jess. We are so thankful for this incredible team who helped our day run so smoothly -
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Jessica Sent on 08/31/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Recommend
We hired Jess as our day of coordinator, however, she was so much more than that! She was so helpful throughout the entire planning process and even helped guide our planning to make sure we were on track. She was also always available for any questions we had, which were a lot. Our wedding day went so smoothly - we literally could not imagine a more perfect day if we tried! Thank you Jess and her team for making our day so great! 10/10 recommend -
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Iris Sent on 07/31/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
My husband and I booked Jess with her Day of Coordination package and we can not recommend her enough! From the very first consultation meeting, Jess was so excited to get to know us and help us with our big day. We had the honor of having Cassidy as our lead coordinator and she was PHENOMENAL!! She was so kind and invested in helping us make our day perfect. She helped us in the months coming up to our big day including our last detail meeting, rehearsal, and the wedding day. Cassidy truly was the superstar of our wedding day. She made sure that it was stress free for us and our wishes were kept exactly how we wanted. If you're thinking about booking with Jess, DO IT! -
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Rachel Sent on 07/08/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is absolutely amazing!!!
I had my wedding on 11 May 2024, my Fiance and I hired Jess around 14 months before the wedding and chose her full planning package. Jess was our most vital and flawless vendor of our day and the many months leading up to the big day. I cannot recommend her enough. Her demeanor is always so kind, she gives amazing advice and always supported us in what we wanted, she helped us navigate wedding drama and so much more. She goes above and beyond with everything. She was incredibly organized and ensured the day went off so so smoothly, she set up our décor, directed out vendors, ensured the thorough timeline she created went off perfectly. We had an officiant issue and she found us a new one the night before our wedding before we even knew there was a problem. She truly made our wedding possible. We live in Japan and she helped us plan from across the world, even making specific meeting times that worked with our schedules between our jobs and the time zone differences. I can’t properly describe the level of appreciation we have for everything Jess did for us, it is evident she is passionate about her craft, and cares so much for her clients.
-Rachel & David
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+10 photos
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Palmer Sent on 03/05/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, Organized, and Personal
We absolutely loved having Jess as our wedding planner!! She was everything you would want in a wedding planner - organized, on top of it, fun, personal, and worked well under stress. It was easy to tell she knew what she was doing and has lots of experience and connections in the wedding business! She was also very flexible and catered to our dreams and requests. I would highly recommend her to anyone! -
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Brandi Sent on 11/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
Where do I even begin!? Our day wouldn't have been as perfect without Jess and her teams expertise! From day one everything was well thought out and organized. She made it fun, easy, and most importantly, as STRESS FREE as possible! Dan and i actually got to ENJOY the planning together. Our wedding day flowed so smoothly and was so magical, it was hard for us to leave. Jess is wonderful and i will recommend her to anyone. -
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Ashley Sent on 09/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Planner Must Have
Jess and her team were absolutely amazing with the entire wedding planning process. Jess was always quick to answer my questions and to offer advice. I was nervous about the process of planning a destination wedding, but she made it a breeze. On the actual wedding day, if anything went wrong, I was unaware because she made it all run so smoothly! We loved that she suggested having a private dinner, as that was one of our favorite parts of the day! Whatever advice she gives, you should take it!! All the vendors we worked with had nothing but nice things to say about working with her and her team as well! It was also an added bonus for us that she has her own inventory available for her brides to use as we traveled from Chicago to Tennessee, making the entire trip easier for us! We HIGHLY recommend booking Say Yes with Jess for your wedding!
(The Magnolia Venue, 8/26/23)
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Makenzie Sent on 06/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect day!
Jess is AMAZING. She planned our whole wedding and made it an absolute dream. She listened to exactly what my husband and I envisioned and made it come to life! She made sure everything went smoothly months in advance from the planning perspective and took all the stress off of me the day of. We truly couldn’t have had a better day thanks to Jess. If you’re considering a planner, we HIGHLY recommend Jess! -
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Kirsten Sent on 05/22/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look No Further For the Best Wedding Planner
From beginning to end, Jess was amazing to work with! I knew after our consultation meeting that she would be the perfect wedding planner for our event, as she was so friendly to talk to and showed she truly cared about us as a couple and our vision for the big day. We worked with Jess for 18 months prior to the wedding, and throughout the entire time, she continuously checked in to make sure we were staying on track with our vendor decisions and was always easily within reach if we had any questions. Jess went above and beyond to make our lives easier throughout the planning process and ensure our day ran smoothly. She collected vases we could use for pillar candles for months leading up to our wedding and assisted in dropping off other vendor's items for us after the wedding was over. Additionally, Jess showed her top-of-the-notch skills/craft when she came up with creative ways to incorporate special decor around our venue (like making a paper crane archway that guests swooned over) and had an amazing solution to our unique officiant needs. These are just a few examples of how Jess's professional experience was something we definitely wouldn't be able to replicate on our own. Also, every other vendor we worked with commented on how easy it was to coordinate with Jess and how thorough their individual wedding day timelines/instructions from Jess were. Our wedding day was perfect and most importantly, my husband and I were actually able to enjoy (and be physically & mentally present for) the majority of the day because Jess and her assistant handled everything! She was one of the best vendor decisions we made and I would recommend her to anyone looking for a planner/coordinator. -
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Leah Sent on 04/27/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best planner/coordinator out there!
Jess is simply the greatest. We hired her as our day-of coordinator and she went above and beyond (and pretty much to outer space) to help us. She is beyond professional, very organized, and a pleasure to work with. Our wedding was everything we could have ever wanted and Jess is 100% the reason why. As a perfectionist who likes to control pretty much everything, Jess made it possible to sit back and enjoy my wedding. Kind of sad our wedding is over because we won’t get to hang out with her anymore! Not only did we have a great professional experience with Jess, we truly feel like we made a friend. Stop looking and book with Jess!!!! -
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Victoria Sent on 10/01/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Don’t plan without her!
Jess was our second vendor hired right after securing our venue, and boy was it worth it! She took every detail we told her we wanted and was able to incorporate it and make it work. If any problems came up on the big day, we never knew about it and Jess took care of everything. She worked flawlessly with all of our hired vendors and was doing so much behind the scenes all day to make everything perfect. She is very detail-oriented and made an amazing day of timeline that kept everything on track and moving smoothly. Being an out-of-state couple was stressful, but having Jess made it so much easier on us throughout the entire planning process. -
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Lyndsay Sent on 09/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Day of Coordinator
I hired Jess to be my day of coordinator for my wedding and it was the best decision! She responds to emails within the day, has a massive decor inventory that saved me a lot of money, wrote a thorough questionnaire that guided me throughout my planning process, and her day of timeline was so thorough it made the day move so smooth! I would recommend her to anyone needing a day of coordinator. -
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Amity Sent on 08/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding coordinator in Tennessee!
We booked Jess in early 2021 for our wedding in July 2022. From the first email we sent her up to our wedding day, she was there for us to answer any questions or concerns we had. We recommend her to any couple who is looking for a fun, personable, and organized wedding coordinator. She did an AMAZING job and if we could give her 10 stars, we would! Thank you again Jess, we would not have been able to pull this off without you! -
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K Miller Sent on 07/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the Groom
As the mother of the groom sometimes you can feel a little on the outside. Also, with our son and his wife having a destination wedding it was kind of hard to keep track on what to expect and their needs. I met Jess at the rehearsal picnic and she immediately made me feel like I had known her forever! She welcomed me, told me what to expect and was very responsive. The wedding day ran like clock work, I was super impressed, she had it down despite a few wrenches thrown in to keep things interesting. I want to say thank you and big hugs and blessings for her and her family. Any doubts? Put yourself in Jess’ hands.-
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+4 photos
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Samuel Sent on 07/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't Have Had a Better Experience
It would have been next to impossible to find a better wedding planner in the area. Jess is the type of wedding planner that will solve problems without adding any stress to the bride & groom which makes the planning process and day-of activities so much simpler and more enjoyable. She always had my and my fiancee's back when it came to solving tough problems. On the big day, Jess was the perfect amount of involved so that everything went off without a hitch, but she wasn't so involved that it felt like she was always breathing down our necks. If you are looking for a kind, detail-oriented, and thoughtful planner who will take your dreams and turn them into reality, look no further than Say Yes With Jess Weddings.
I included a couple of photos below highlighting just a few of Jess' many great perks. The first photo is the layout of our reception in which every napkin, charger, fork, knife, etc. was thoughtfully placed by Jess and her assistant Jesse. While these are just small details, it goes a long way to show how much effort and care Jess has for the bride and groom that she pays attention to all details no matter how big or small.
The second photo is a sample (just the first of 13 pages!) of Jess' full schedule for the wedding day and even the rehearsal (which is shown above). You can have a lot of peace of mind knowing that everything is covered and planned, but not over-planned. -
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Emmaline Sent on 06/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible!!
Jess went above and beyond! She thought of every little detail and made our wedding day a stress-free experience!! I cannot recommend her enough and will be forever grateful for all the hard work she put into our big day. -
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Bradee Sent on 04/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hire Jess!!!
If you need a wedding planner, you need Jess! We had her as our day of coordinator and she went above and beyond that role! She has a vast inventory of décor that is free to use. She is loaded with suggestions if you need help narrowing down our options or don't have any options at all. She followed up and coordinating with all of the vendors, which I didn't realize how helpful that would be until the wedding came about. She is the most organized person I have ever met! She made the day as stress free as it could possibly be. Even when Jess was pregnant and 2 weeks after she had her baby girl, she never missed a beat. We had some last minute casualties and she helped fix them right away! Our wedding was the first wedding her assistant Jessi had worked and you would've never known. They were a spectacular pair! I didn't lift a finger on our wedding day and it was all thanks to Jess! Not only is she an incredible planner, but she is very sweet, thoughtful, professional and the easiest person to get along with. She really cares about her work and making your day exactly how you want it to be. She is worth every penny spent, and more! Would recommend her to anyone! -
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Susan Sent on 04/25/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the Bride
We had a destination wedding for my daughter. The wedding venue suggested Jess and so happy we used her. We used some of her inventory for the decorations for the tables. She made everything so memorable. -
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Crystal Sent on 11/16/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding!!!
If you are in need of a wedding planner look no further than Say Yes with Jess! She’s super amazing and knowledgeable with a great list of recommended vendors. I am from out of town and Jess made the wedding planning process so much easier. I was not stressed during the planning and she is easy to talk to and communicate with if you need any questions answered. Jess is very personable and focuses on what you want and suggests options for you to pick from if you are at a loss. Jess only wants what is best for you! Given the option again pick Jess and you will not regret your decision. -
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Lindsey Sent on 10/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!!!
My husband and I are so so thankful for Jess. We hired her for her day of coordination services but she did so much more. Jess was always available to talk and help me out with any problem. She was so friendly and incredibly professional. I don't know what we would have done without her!!! I would recommend Jess to anyone and everyone!!! -
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Abbey Sent on 10/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is THE best!!!
Say Yes With Jess is the ultimate wedding coordinator! Jess is such a pleasure to work, especially during the chaotic season of wedding planning, as she provides structure and insight to the process. Jess is extremely organized. Her process of planning is streamlined to ensure you have the best experience on your wedding day! She is detail-oriented, professional, hard-working and flexible, all while carrying with her a bright, happy and fun attitude to her work.
Thinking back on my wedding day, I could not have asked for anything more. Everything flowed so smoothly, the aspects that I cared most about were emphasized, and I felt at ease during all of it, thanks to Jess! I would not hesitate hiring Jess as your wedding planner. -
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Tory Sent on 09/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is everything!
Hands down, Jess was the best money we spent on our entire wedding day. Having her as an expert opinion, planner extraordinaire, eagle eye, vendor contact, and SO much more, is the biggest peace of mind you can have on your wedding day. Jess has an absolute gift for wedding planning. She was also one of the friendliest and easiest people to spend a large portion of time with on the biggest day of our lives. I have always been someone who couldn’t imagine relinquishing responsibility and worry on my wedding day, Jess changed that 1000%. From morning until tear down, logistics and worry didn’t cross my mind a single time thanks to her and her wonderful assistant. We couldn’t recommend her highly enough for all wedding planning needs. Thanks, Jess! -
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Lindsay Sent on 07/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is the best everrr!
Hiring Jess was one of the BEST decisions we made throughout the wedding process! She EXCEEDED our expectations! Since hiring her back in February, she laid everything out for us and made the whole process so easy. I never had to worry if things were getting done or if we were missing something, she gave us super helpful checklists every month to make sure we were on top of everything! All of my other vendors complimented her to me on her thoroughness and attention to detail. Our wedding day was an absolute breeze and she was always checking on us and making sure we had everything we needed. Not only is she amazing at her job, but she is an amazing person with a heart of gold and genuine care to make sure our day way perfect! Not to mention, using her decor inventory was a major plus and help! We love you Jess, thank you for making our day perfect! -
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Christen Sent on 06/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Featured on TLC's Say Yes To the Dress
There are no words to describe how grateful we are for Jess and all she did for our wedding. Our wedding will be featured on TLC’s Say Yes to the Dress. She was a heaven sent when coordinating with the film crews, making sure décor was just as we dreamed, ensuring interviews were done, and most of all-ensuring we had the best day. She handled it like a champ and everything went smoothly. She kept our bridal party together at the rehearsal and on the day of. She made sure everything was planned perfectly so there was nothing to worry about when the day came. She coordinated with all our vendors and made the most in-depth timeline I have ever seen. Even when I accidentally tossed the bouquet too high and it landed in the chandelier, she saved the day. I would recommend Jess to everyone!!!!! Best day ever!!! -
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Kendell Sent on 06/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is a must have for your wedding day!
Jess was amazing! We hired her as our day of coordinator, and she was so so so great! We had several meetings leading up to our big day, including a final walk through, and she has the planning system down to a T! She thought of everything-details both major and minor that we hadn't contemplated. This was helpful in managing the stress of being a bride and planning an entire wedding. Jess was so helpful and willing to step in and manage vendors, delivery times, timeline, etc. This enabled us to relax on wedding day and enjoy ourselves. She also helped me narrow down my decor vision, and her inventory that comes along with her service is versatile and classy! There are a lot of finishing touches to choose from! Our wedding day was perfect, and I cannot imagine it coming together without Jess's help! Book her ASAP-you will be so glad you did!!! -
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Alyssa Sent on 05/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Planner
Jess was absolutely incredible to work with. I have no idea how I could have planned a wedding without her. She's very detail-oriented and thought of things that I hadn't even considered. She went above and beyond for us in the months, weeks, and days leading up to our wedding. I feel so fortunate that we had the chance to work with Jess. I would hire her again in a heartbeat! -
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Kirstie Sent on 04/21/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is a Miracle Worker!
I honestly never planned on hiring a wedding planner but our venue required a day of coordinator.
I stumbled upon Say Yes with Jess in my search and thank goodness...Jess is truly a miracle worker! I pride myself on being detail oriented and organized but Jess takes it to another level. Even though we only hired her for day-of services, we met with her several months out to do a deep dive and then she kicked into full gear about a month out. There are so many minute details that go into a wedding and she thinks of EVERY.SINGLE.ONE! She was great with the gentle nudges to ensure we stayed on track with our timeline and gave great advice and suggestions throughout the entire process.
Wedding planning can be quite stressful, add in a pandemic and the ever-changing regulations and constant stressors and you could easily get overwhelmed. I never had to worry about that because Jess was right there to take everything and run with it.
There is soooo much that goes on behind the scenes on the big day but I didn't have to think about any of it. She kept me at ease and I felt so calm and content all day because all I needed to do was focus on was my love for my friends, family, and husband. There's truly no better wedding gift than to be able to sit back and soak in every single moment of such a magical day.
Jess is the definition of servant hearted and her passion is evident in everything she does. If you're wondering about whether or not you need/want a wedding coordinator/planner, don't think, just go ahead and book Jess!-
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+12 photos
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Aaron Sent on 04/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best money I spent (for the entire wedding)
WOW. I had heard all the horror stories about weddings and having Jess by my side truly saved my sanity. As the bride, I was told that my wedding day would be the most fun/ stressful of my life. I was warned about the endless questions asked, the lack of time with my new husband, the impossible stress of double checking everything... I DIDN'T HAVE TO DEAL WITH ANY OF THAT. Jess and her assistant Abby handled everything so gracefully! I was never asked many questions at all because Jess and Abby were answering all of them for me. Jess helped me plan time to eat dinner with my husband in private and ensured I had enough time throughout the day to just sit and take it all in. Jess put together "the most organized timeline" my pastor had ever seen in his years of performing wedding ceremonies. My vendors all mentioned that they were impressed by Jess' organization as well. We even had quite a few "OH NO" moments and Jess was the queen of making plans A, B, C, D, etc. I highly recommend hiring Jess to be your FULL, partial, or day of wedding coordinator. (fair warning though, she's going to do such an amazing job that you'll regret it if you don't hire her as a full planner). I should've hired Jess the day my husband proposed, truly. We got too far into the wedding process to use Jess as a full planner and I regret it because we wasted so much time on things that Jess could've finished in minutes. If you're getting married or know someone who is, just know that Jess saved us SO much money in negotiations with vendors, countless hours of frustrating phone calls and timeline crafting, she literally made our wedding come together without a hitch. Absolutely nothing went wrong. Jess and Abby also looked calm and like they were genuinely having fun ALL DAY. They hung out with me at the salon as I got ready and every time I looked up at them I was greeted with a smile. Thank you Jess & Abby for putting the entire day together & for all the little things you did all day to ensure I had the time I needed to relax and have fun. I was expecting to have a really hectic day, but instead had a fun relaxing day thanks to you two. BOOK SAY YES WITH JESS NOW, seriously don't wait. She's gonna book up fast and you're going to wish she could be there for your big day too. -
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Raphael Sent on 12/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So good we chose her twice!
Jess is THE best money hands down we spent during this entire planning process. She's extremely organized: her docs ensure every detail - from who's taking the dogs home from the ceremony to what song you want played when - are thought of and written down. She's well-connected: don't know who you want as your DJ or you suddenly need a videographer? Jess already has suggestions for you, they're already vetted because she's worked with them before, and you don't even have to contact them, she's already got them dialed. And, she's understanding: whether you're as traditional as a Wedding March processional or as nontraditional as a lightsaber exit, Jess has GOT you and will match your energy and make what EVER you dream come true. This shouldn't be understated. We knew that the coordinator was someone we'd be working with very closely, and we were honestly nervous that our style may not "fit" a "traditional" wedding. None of that matters with Jess, who saw immediately what we were about, made us feel SO comfortable with no judgements, and then took the weight of planning off of us so we could actually enjoy being engaged. The planning stage would have been 1000x more stressful without her, but whenever stressful thoughts would come up like, "did we pay that deposit?" or "did we think about this detail?", we could relax again because we knew "Ah, Jess has this handled."
People say "If I could do it all over again, I wouldn't change a thing." Well, with the pandemic, we actually get to put our money where our mouth is! We decided to postpone our wedding a week before it was set to happen. But the first thing we did was lock down Jess as our first vendor, because when we start planning all over again, there's no chance we'd attempt it without her at our side. So how good is she? We said Yes with Jess twice! -
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Reagan Sent on 11/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nothing short of incredible
Jess is everything you could hope for in a wedding planner. She's on top of things, gives gentle reminders when you (repeatedly) forget to do something, has an an expansive inventory so you can buy fewer decor items, and so much more.
I am a planner by nature and hate letting others take control, but with Jess I felt comfortable and wanted to let her take the reigns because I knew she had everything handled. She easily got ahold of vendors I had trouble reaching and became the go to person for everything. I would recommend her to anyone and everyone.
Jess took everything we threw at her and made it work (and made it tens times better than we thought possible). From downsizing a wedding, to requesting a private family toast, to finding and driving the photographer and videographer up a mountain when their car got stuck, she didn't falter for a second.
Jess is the person you want on your wedding day. -
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Ashley Sent on 10/26/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you thank you thank you!
From the moment we first talked to Jess, we had an instant connection with her and knew we just had to have her as our wedding planner. Throughout this whole experience Jess was so incredibly communicative, organized, professional, and so much fun! From all of our conversations leading up to the wedding including her incredibly detailed time line, we trusted her 150%! Jess and her assistant Maegan were both so sweet and absolutely lovely to work with! They went above and beyond to make sure everything was absolutely perfect and ran as smoothly as possible. Not to mention they decorated our venue beautifully! Jess and Maegan truly made our big day so special and for that we will be forever grateful!! We can’t say thank you to the Say Yes with Jess team enough! You helped make this night one we will remember forever!-
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+8 photos
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Tiffany Sent on 10/11/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She's a rockstar!
I can't imagine having to do what she did. Being a nurse during COVID, a mom, having an out-of-state wedding, and being in grad school I was already losing my mind. Jess killed it! She's detail oriented, doesn't mess around, and kept me from losing my mind. Excellent communication skills & professional. Definitely recommend! Thank you again Jess! -
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Courtney Sent on 09/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jess is the best!
Jess was absolutely fantastic and a huge help in both the planning process and on the day of. Like many other couples who have gotten married (or are getting married) in 2020, we had to reschedule our wedding date. Jess really helped lift the burden of the whole re-planning process and contacted all of our vendors for us to find and setup the new date, handling any issues that came up along the way. Jess and her team also made sure our wedding day was as stress-free as possible (including taking care of our livestream recording on Zoom), and we were so thankful to have someone there to take care of everything so we could enjoy our day! We honestly couldn't imagine the day of going any smoother than it did and we credit a big part of that to Jess and her assistant Jana. -
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Lisa Sent on 08/15/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A True Professional!
Jess has been a delight to work with! She is a fantastic communicator, highly professional and an overall kind person. We highly recommend her services to any couple looking for a true professional! -
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Kristi Sent on 08/14/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
Jess was fantastic! She made everything so easy. From contacting vendors in the early stages to making the day run smoothly, she was a lifesaver. We could not have done this without her. She is very easy to work with and had ideas for things I didn’t even know I would want. She is very professional and great at her job. She also has many connections that came in handy. -
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Heather Sent on 08/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She is a necessity!
Jess was truly a life saver. I could not have had the stress-free wedding day I had without her. I am a COVID bride, and had to reschedule my wedding. She was amazingly flexible, and guided me through the whole process of moving everything to a new day.
It was such a relief to have Jess with me throughout this whole process. Making a timeline, figuring out the ceremony placements, getting all of my other vendors on the same page, and just having her (and her assistant) there on the wedding day, taking are of all the little details so that I and my loved ones could truly relax and take the day in. I cannot stress that part enough. I am also a wedding photographer, and I have seen too many weddings where the bride, bridesmaids, and moms were running around like crazy on the morning of the wedding getting everything set up! This is such a special and once-in-a-lifetime day, you deserve it to be as stress-free as possible, and that is just what Jess did for me. I couldn't recommend enough! -
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Chase Sent on 07/06/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Smooth and seamless!
As a DJ, I have been a part of dozens of weddings and working with Jess was one of the most seamless experiences I've had with a wedding planner. Her attention to detail, calm nature, and passion toward making sure the day was beautiful for the bride & groom was top-notch! I would highly recommend you hire Jess for your wedding! -
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Hannah Sent on 03/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wedding planner who turns into your family!
Jess (and her team) were absolutely incredible to work with! When it came to the wedding, Jess was incredibly thorough leaving no stone left unturned. She really saw our vision quickly and ran with it to transform our space into everything we wished it could be... and so much more. Not only was she incredibly thoughtful when it came to our wedding but Jess was incredibly in tune with our MENTALITY which is absolutely huge (for everyone in that planning process, you know how that goes!). She was always thoughtful, kind and VERY responsive (even when she was 9 months pregnant!!!!!). Please don't hesitate to book her... she will be the blessing you didn't know you needed. I really wish I could sum everything up in just this review but I can't manage to squeeze it all in here! Thank you Jess (& Cody & Elizabeth!)! Yesterday couldn't have happened without you! We are SO thankful to be part of the Say Yes With Jess Family! -
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Nicole Sent on 11/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny!
I didn’t decide to hire a coordinator until about half way into my planning but I am so glad that I did! Jess was such a pleasure to work with throughout the whole process. I’m used to taking charge of things but boy was it amazing to have someone else to do that for me without it being family to put pressure on. Jess thought of so many things I never would have considered. My wedding wasn’t very traditional and she really helped it to run smoothly. She even stayed after to help clean up! I can’t say enough great things about her! Not only did she do a great job but she has a beautiful soul! She was so affordable as well, I felt like I got more than my money’s worth. Hiring Jess was one of the best decisions I made during the whole planning process. Thank you so much Jess and Cody. -
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Claire Sent on 11/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thought of Everything!
We had to plan a wedding from overseas which was as terrible as it sounds. We could not have done it without Jess! Nearly 2/3 of our guests were coming from out of town - including both of our families, and we wanted the few weeks that we were in town for the wedding, to also be a trip home to see all of our friends and family. It was really important to us that we weren't stressing about the wedding or asking others to do things rather than spending time together for the once every few years we get to come home. Jess made all of that possible. She kept us on track for planning during the lead up and really helped guide us through a lot of things we didn't know how to navigate and thought of every little thing. From the first moment we spoke to Jess, we knew we were in good hands and we stopped looking for planners. It was so great we had someone running the whole thing while we just got to enjoy the day! Hiring a wedding planner was the best decision and choosing Jess was even better! She was such a delight to work with and you could tell she has done this a lot because we was so impressed with how she handled everything for the big day! A huge bonus for us was her decor inventory - being from overseas, we couldn't bring much with us and having that all there to use was awesome! Could not recommend Jess highly enough! Hurry and book her because she is the world's finest!! -
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Elena Sent on 10/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She is amazing!
I can't say enough good things about Say Yes with Jess Weddings. Jess is so detail-oriented and organized. She put my mind at ease and I didn't have a worry in the world on the day of. Everything was PERFECT! She went above and beyond to make sure our day was everything we wanted. You will not regret choosing Jess to help with your special day! -
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Trey Sent on 08/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond Perfect
My wife and I reached out to Jess because our venue required a “day of coordinator”.
What started as a search to check the box on our downtown Nashville venue turned into an adventure with Jess that will surely last a lifetime.
As I’ve told Jess before, far few people find their calling in their work. Jess did.
She is beyond talented — she’s an absolute superstar. Every detail of the wedding was meticulously counted for — every moment in the planning stages was thoughtful and calculated and meant to have the most impact on what we wanted in our wedding.
Through her series of meetings, open ended phone calls, FaceTimes, Skype sessions, texts, emails, coffees and (most importantly) guidance she helped craft our big day in ways that drew compliments from our family’s, our bridal party and our guests.
Our vendors asked us for her contact information, because they want to work with her more. Guests made it a point to tell us how good of a job Jess was doing. Our Bridal party, most of whom are married or planning, told us they wish they had hired Jess for their wedding — my wife’s Dad appreciated her work on the vendor side of things and my wife, whom Jess always was ready to make happy, appreciated the meaningful and intimate impact she was able to have crafting our wedding.
To recommend Jess is to do the least.
To tell you that there’s no-one else in the world you should trust with this special moment — to want you to know that no-one will care as much as you and your spouse do about this moment as much as Jess — and to encourage you to hire this exceptionally gifted human is the very least I can do to repay her for how much she did for my wife, our family and myself.
Wasting words would be to say “you won’t be disappointed”. That one’s easy.
What you will be is absolutely in awe; when your big day has come to an end and everything you wanted out of a wedding happened because Jess made it so.
With love,
Trey & Katherine Palmedo-
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+2 photos
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Kristen Sent on 07/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
My husband reached out to Jess about 6 months before our wedding. He realized I was struggling with balancing work and wedding planning. Jess quickly responded and setup a video chat. We already had our vendors selected so Jess recommended a package that worked for us. Jess is very upbeat and professional. She really knows her stuff! She sent a questionnaire to fully understand our expectations. Jess happily answered all of our questions and provided guidance for our invitations, timeline of planning events, and much much more. She sent us a detailed checklist each month. She made sure we were on track and even planned our checklist around a trip we had 2 weeks prior to our wedding. Jess worked closely with our vendors and the venue throughout the process. She assisted with venue setup and the officiant script. Jess worked closely with our photographer by sending us a form to ensure we got all the family photo combinations we wanted. The day of the wedding, Jess and Cody both worked very hard to ensure our day was absolutely perfect. They arrived promptly and picked up our lunch order on the way. They even volunteered to come to our house and help us load stuff that morning. Jess and Cody cleaned and packed everything afterwards. They treated our wedding as if it was their own. We definitely recommend Say Yes With Jess Weddings! -
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Laura Sent on 06/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Great Experience with Jess!
We worked with Jessica as the Day-Of Coordinator for our wedding and she did a fabulous job. We started working with Jess about three months before our wedding, so we had all of the big pieces planned but in preparing for our big day she thought of several details that had not occurred to us and helped us be much more prepared. She was very thorough in working with our vendors to make sure everything was ready and accounted for and she created a great timeline for our wedding day. The day before the wedding she provided great hands-on support and made us feel comfortable turning over the reins for the day of our wedding.
On our wedding day she was everywhere! She managed to coordinate between the bridal party, grooms party, reception venue and ceremony venue to help keep everyone on schedule and make sure that decorations and details were covered where they needed to be. She was so thoughtful and helped everything run smoothly until late in the night. We were so grateful for Jessica’s help throughout the planning process and for her excellent support the weekend of the wedding. We would definitely recommend her to other couples looking for wedding planning or coordination help! -
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Jenna Sent on 01/19/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Say Yes With Jess
ess is incredible! From the first call to the wedding day itself, I have nothing but wonderful things to say about Jess and her team. Jess helped take a big load off of me by emailing vendors, negotiating prices, helping make decisions, and handling contracts. She is so knowledgable in the wedding world and was able to answer any and every question I had. She made the planning process so smooth by sending monthly to do lists and being in constant communication with me leading up to our wedding day. I got to work with her lead coordinator, Cassidy on the day of our wedding and was beyond impressed with her organization, calm demeanor, and warmth. I was supposed to bring my own bread and wine/juice for us to take communion during the ceremony and completely forgot. Somehow, when I walked down the asile, it was all there...I still don't know how Cassidy pulled that off. Everything was so organized and timely without it seeming tense. If you are unsure who to choose for a planner, choose Say Yes With Jess. I would have been so lost without her and her team! They are the best! -
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Abigail Sent on 06/30/20214.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Jess is amazing!!
Jess crushed our wedding! We hired her for day-of coordination, but honestly she was so much more than that! We had multiple meetings leading up to the day and Jess had me fill out an insanely detailed Google Doc with every detail leading up to the big day. The day-of ran so smoothly, even with switching to our rain plan last minute. Jess and her assistant Abby had the whole reception broken down by the time we left and our families were able to leave less than an hour after we left. If you were on the fence about hiring a day-of coordinator- Do it, and hire Jess now!! -
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Emily Sent on 10/18/20212.4 out of 5 rating2.4
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Not a great experience.
When we first contracted with Jess we were very excited about the detailed level of service that she stated she offered for wedding planning. And in the first few months things were great, but as time went on we started to see concerns. There were several months when items were committed but received extremely late, and often only after repeated prodding. And when that had reached a point of frustration Jess did offer a $200 discount off her rate, but our assumption was that her service level would return to what was committed but that did not happen.
That then led us up to the weekend of my wedding (10/2), which started with her being over 20 minutes late to meet us in Knoxville to pick up decor items I needed to finish. We were hoping that was going to be an isolated event but unfortunately it was not. Jess was then 30 minutes late to the rehearsal on Friday (which she had planned), which left us with 30+ individuals (including grandparents) standing outside waiting on her arrival, her response, which she had used on other occasions, was “pregnancy brain”.
On Saturday we were hoping that things would be much more organized but they were not. When it was getting close to time for the ceremony there was little to no direction provided by Jess to the wedding party on where to go, when to line up & how to proceed. The mothers were all left wondering where they needed to be and wandered out into the parking lot once they saw a procession of grandparents being led across the lot. No one was managing the procession to ensure things were going smoothly and that the bride wouldn't be seen early. Additionally, there was no direction of where the bride, groom, wedding party and parents were supposed to walk to after the recessional.
No one adequately cared for the private dinner for the bride & groom, as committed, therefore it was entirely missed. Then at the reception there were tables where there were no knives or napkins present, and the small plates did not get put out with the cake table. Party favors and photo booth pictures were overlooked, which meant those items weren't taken by guests thus missing out on the whole intent for those items. And at the end of the evening, while I know everyone was likely tired, my family & parents friends were trying to help clean up and Jess’s reaction of being short, curt, and even in some circumstances disrespectful was really disappointing.
To put in reference, my husband and I did try to address these issues with Jess post wedding before writing this review. But not to our surprise, she decided to blame “pregnancy brain” and other vendors involved in the day such as the DJ for not making announcements she told him, the photographer for directing us differently to ensure we got our couple photos, the food catering for not having things set up to make plates for us, and even her day of assistant for missing the plate set up. Overall, our experience with Jess was extremely disappointing.
We realize our review seems to differ quite significantly from the experience I have read of others. I am not sure why we did not receive the same quality of service that others did. As stated, we did contact Jess about these issues and she agreed these things did occur. -
Quality of service
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