Savi Beauty Reviews
Reviews
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.9 out of 5 rating4.9
-
Featured
Lauren Sent on 05/28/20244.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Amazing wedding day make up!
If you are a bride looking for someone to do an amazing job on your wedding day makeup, look no further than Savi Beauty! Savi was so friendly and easy to talk to and did an amazing job on my makeup and my bridal party makeup for my big day! My makeup stayed on all night long and felt so weightless! I would recommend her service 10/10 times!-
-
-
+3 photos
-
Quality of service
-
Kathleen Sent on 01/19/20265 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Savi Brings Out Your Inner Beauty
It took a long time to choose a makeup artist for the wedding. Thankfully, we found Savi! She is both professional and a collaborator.
I can't add my photo to the review because I am gifting it to a family member who hasn't seen the image yet, but Savi captured who I am while making me look truly "bridal." SO HAPPY! -
Quality of service
-
Mercedez Sent on 05/20/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Services
I absolutely loved and enjoyed Savi and Ella doing hair and make up for my wedding. Both are super fun to speak with. They are flexible and accommodating to your needs. They worked very efficiently to get everyone done in a timely manner. They are extremely professional and it was a pleasure to have them. 10/10 recommend! -
Quality of service
-
Bri H. Sent on 12/02/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding Makeup + Hair
Had a great experience with Savi and Ella! They were efficient, professional, and made myself and my wedding party feel fab! -
Quality of service
-
Leanne Sent on 12/01/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Naturally beautiful!!
Savi was super responsive and traveled to TN for our wedding. She was able to handle makeup for a huge bridal party and brides family. She was a o professional and the makeup looked flawless!! -
Quality of service
-
Brittany Sent on 12/01/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Loved my wedding makeup
Savi did a wonderful job on my wedding day. She was very flexible in coming in early to do our makeup since the ceremony was starting earlier in the day. I am someone who typically doesn’t wear makeup daily but will on important occasions. I like a more soft/natural makeup look which she did a beautiful job. I definitely recommend her for any occasion. Thank you so much! -
Quality of service
-
Amanda Sent on 12/01/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everything I Hoped For
Savi was great when it came to doing the makeup for my entire wedding party. We had 8 girls in total and she never made us feel rushed and took her time to make sure each girl felt beautiful. She asked multiple times if we were truly happy and if anyone wanted anything tweaked, she was happy to make adjustments. She also reached out the day before to confirm timing the morning of to make sure she was punctual. I didn’t go in with a specific idea I wanted, I just told her to do whatever she thought would look good and my goodness she DELIVERED. I felt beautiful and she was easily the best vendor I worked with for my wedding! -
Quality of service
-
Betsy Sent on 12/01/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Talented and Accommodating
Had a great experience with Savi. The trial was so comfortable and she really listened to what I was looking for and made me feel beautiful just at the trial! She was on time day of the wedding, made all the girls look stunning and just has such a great personality you can’t help but have a good time while sitting there getting your makeup done. Highly recommend! -
Quality of service
-
Caroline Sent on 05/22/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great listener, lovely to work with
Enjoyed working with Savi to accomplish my wedding look! She listened to what I wanted and answered any questions I had. She was happy to make adjustments to fit my vision. She did the whole bridal party for my wedding and everyone looked and felt beautiful! Would highly recommend her and the hairstylist she often partners with. -
Quality of service
-
Kelli Sent on 05/01/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
10/10 recommend!
10/10 would recommend using Savi for your special day! My makeup looked so natural and was exactly what I wanted. It lasted the whole day through getting ready, pictures, dancing and eating/drinking! -
Quality of service
-
Meredith Sent on 05/01/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very Professional and Dependable!
I was searching for a MUA that was affordable and could create the wedding day glam I wanted, while still keeping me looking like myself. Savi was very professional and I felt so beautiful on my big day. Highly recommend! -
Quality of service
-
Kayla Sent on 11/08/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing MUA
Savi is amazing! I definitely recommend her! She was so great to work with, she made me and bridesmaids look amazing and was just so wonderful! -
Quality of service
-
Sarah Sent on 11/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Phenomenal!
Savi is amazing! She listened to what each of of wanted and customized makeup for a 10 year old bridesmaid, a 45 year old bride, and two MOB/MOG who are in their late 70’s. She made all of us feel beautiful! HIGHLY recommend! -
Quality of service
-
Taylor Sent on 08/31/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
You won't be disappointed!
Savi was amazing the day of my wedding! She was able to get 9 girls done on her own which blew me away! Each girl looked so beautiful and they kept telling me all night how pretty they felt! I felt the same way! She put so much detail into her work and made me feel like a princess on my special day! -
Quality of service
-
Grace Sent on 08/31/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best of the best!
Savi is absolutely amazing at what she does! She made my entire wedding party feel gorgeous! -
Quality of service
-
Shakira Sent on 05/09/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding 3/27/22
I love how my makeup and hair turned out, Savi and Ella did such an amazing job. They are the sweetest people as well and took there time make sure everyone looked and felt their best. Savi did a great working with my skin. I have eczema so my main concern was the makeup products burning my skin, as well as looking dry and cracked. She did such an amazing job working around that and making sure I looked beautiful on my wedding day. As well as Ella was so flexible she went above and beyond what I originally thought about doing for my hair. 10 out of 10 would recommend booking these wonderful ladies!-
-
-
+4 photos
-
Quality of service
-
Becca Sent on 01/07/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful experience!
Savi was amazing to have as my makeup artist for my wedding! Her attention to detail and makeup application was far better than I could have hoped for! She truly make me feel beautiful on my wedding day! -
Quality of service
-
Taylor Sent on 11/10/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Makeup for my Wedding!
I hired Savi for my wedding day to do makeup for my bridal party. We met first at my makeup trial, she is very nice and a welcoming person! For the day of my Wedding we had an early start which Savi was on time and prepared for! There was a concern about a mix up of how many people that were getting their makeup done, but once I explained some of the bridal party was showing up a bit later we were good to go! Everyone's makeup looked great and we had a wonderful time getting ready! -
Quality of service
-
Annie Sent on 11/06/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Work!
Savi is so kind and she is so talented! She made my bridesmaids and I look so amazing! -
Quality of service
-
Stella Sent on 11/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing!
AMAZING!!!! I am at a loss for how impressed I was with her professionalism, flexibility and quality of service. She is an absolute pro and would look to hire her for any fancy event that I want my make-up done. Savi and Ella were able to do my hair and makeup as well as that of 5 of my family. Even my super picky mom loved it! -
Quality of service
-
Marycatherine Sent on 11/02/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Savi did a great job!
Savi did a great job making me feel beautiful on my wedding day. She took my preferences into consideration and made sure I was completely happy with my look. -
Quality of service
-
Sarah Sent on 10/25/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly Recommend!!
Wonderful, kind, funny, professional, dependable, and an amazingly talented make up artist are all ways of describing Savi! Savi did a wonderful job on make up for my mother in law, mom, and myself! She made all of us feel so beautiful and made us laugh throughout the day as well! She ensured that what we had in our minds was brought to life! HIGHLY RECOMMEND!!! She will truly make you big day stress free and ensure you feel like a queen! 👑 -
Quality of service
-
Jennifer Sent on 05/01/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So thankful I found Savi!
I am so thankful I found Savi to do my mother’s, my bridesmaid’s, and my makeup on my wedding day! She was very responsive, professional, and attentive to what we wanted. We all loved our makeup so much! Savi is worth every penny and more!-
-
-
+2 photos
-
Quality of service
-
Brittney Sent on 02/02/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Savi is Amazing!!
If you are looking for the perfect makeup artist, look no further! Savi is professional, skilled, personable and truly outstanding all around! I could not have asked for a better experience when finding an artist for my wedding day. Savi promptly returned my initial inquiry and warmly answered all my additional questions and accommodated any request. I met with Savi for a make up trial completed a month before the wedding. This gave me even more confidence that my wedding makeup would be perfection day of and be exactly what I wanted. On the wedding day, myself and all the bridesmaids and mothers were so happy and impressed with their makeup. I cannot thank Savi enough for her efforts and for being an all around amazing vender to work with. I would highly recommend her to anyone looking for a make up artist in the greater Charlotte area!-
-
-
+2 photos
-
Quality of service
-
Nichole Sent on 01/28/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Elopement ceremony
I was very pleased with Savi’s expertise and professionalism when doing my and my young daughters hair and makeup for my elopement ceremony. She asked lots of questions the day of the trial and delivered just what we wanted! -
Quality of service
-
Hannah Sent on 01/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Savi was great!
Savi was instantly helpful on my search for a make-up artist for my wedding day. She was extremely responsive, approachable, and professional. She provided helpful information that had all of the info I needed to make my decision and proceed with booking her. Her services are flexible and she accommodated times and dates that worked best for me for the trial makeup appointment.
THE MAKEUP!
I don't wear a lot of makeup regularly so I was a bit anxious but she NAILED IT at the trial and gave me at least one thing to breathe easy about for the big day! I wore the trial all day long to test it out and it held up really well, even after spending some time in the sun.
On the wedding day, Savi arrived early and immediately began setting up. Once again, the makeup looked great. I felt like a bride but still myself. The makeup held up throughout the entire night and turned out GREAT in photos :)
She was so laid-back, kind, and easy to work with. I highly recommend booking her for your wedding or event!
-
Quality of service
-
Ali G. Sent on 10/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Talented MUA who actually listens to your needs!
First word that comes to mind is wow! Not only does Savi do a FLAWLESS job on my makeup (too many times to count -
Quality of service
-
Jennifer Sent on 10/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Artist for awesome picture memories
Savi Beauty of Cornelius, NC was the MAU for my daughter in law's wedding and two other daughters of my friend. All three times Savi showed up on time and met all expectations with fun and professionalism. The Brides and other were but at ease and their looks were flawless for the wedding pictures. Well worth it for the beautiful memories her work produced in the photos. -
Quality of service
-
Shannon Sent on 10/09/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding makeup
Savi did my bridesmaids and myself on my wedding day and everything came out perfect!!!! I cannot recommend her enough!! -
Quality of service
-
Ginney Sent on 10/09/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Captured my look perfectly
Savi captured my wedding day look perfectly! I wanted to wear false eyelashes so my eyes would 'pop' in my photos but I was worried about looking phony. Savi was able to get my make-up and eyelashes perfect so I looked naturally beautiful for my ceremony AND wonderful for my photos. Thank you, Savi! -
Quality of service
-
Nicole Sent on 12/01/20234.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Savi is awesome!
I had a fantastic experience with Savi and I loved how encouraging and uplifting her energy was. She was very thoughtful and flexible with me when scheduling my trial. Then on the big day, she incorporated all the feedback about what I liked and didn’t like on the trial. She worked quickly to stay on the timeline and was able to work easily with a variety of skin tones. We received so many compliments and it is a big thanks to Savi that I felt like such a beautiful bride! -
Quality of service
-
Gabriella Sent on 02/27/20231 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Unprofessional, appalling, and unethical
The TLDR version:
My experience with Savi Beauty MUA was nothing short of appalling and unprofessional. Savi displayed a total lack of ownership and professionalism with clear misrepresentation of availability prior to receiving a signed contract and deposit, then followed up to note that only half of the services previously confirmed were in fact available for my wedding date and refused a refund.
The full version:
I emailed Savi on 2/12/2023 to see if her company had availability for both makeup and hair services on my wedding date. On 2/13/2023, Savi confirmed that both were available and there was a three person minimum for them to be on site the day of the event. I responded to confirm that myself and my two bridesmaids would like to book through them, so Savi sent over the contract to sign, confirmed both services availability a second time, then noted that an $85 nonrefundable deposit was due to hold the date for both services and that this would count as payment for the makeup trial.
Operating under the confirmation from Savi that both stylists were available the day of, I signed a contract and paid the $85 deposit the following day (2/14/2023). I never would have done so had I been informed that half of the services that I wanted were unavailable.
On 2/15/2023, Savi emailed to confirm receipt of both the contract and payment. A few hours later, I received another email noting that the hairstylist was unavailable due to tonsil surgery recovery time, but that Savi would be looking for a replacement through that hairstylist.
A week later, on 2/22/2023, after not hearing from Savi since 2/15/2023, I emailed to check in and noted that I hoped the hairstylist’s recovery went well. I received an email the following day stating, “All of the other hairstylist I know are already booked or are unavailable for that day. If you have anyone in mind please reach out to them.”
While there was an apology with the initial email noting the hairstylist’s recovery period, there was no apology attached to this aforementioned email, so this felt very much like she was wiping her hands of it and did not consider it her issue. Additionally, the benefit of booking hair and makeup through one company is to eliminate multiple points of contact on the day of the wedding, and many stylists (like Savi stated initially before booking my wedding) do not come out to do one or the other, but will only book for both services. This made finding someone to do just my hair entirely impossible, which I’m sure Savi knows given her experience in the field and her own requirements to book a wedding.
While I understand that this may have been outside of Savi’s control and by no means do I expect someone to reschedule their surgery or schedule around my wedding (the hairstylist’s health should, of course, take priority), a business owner has an obligation to verify availability for all involved parties before committing to a date. Because availability was not verified with the hairstylist prior to confirming this availability with me, there were false expectations set and a written agreement made that impacted the decision to book Savi Beauty MUA for the wedding.
Given that this was not my error and there was no resolution provided by the business owner, I then requested a refund of this nonrefundable deposit on 2/23/2023 citing these communications and misrepresentations. I had to follow up on the email on 2/26/2023, three days after sending it, as I had not received a response. Four days after sending my request for a refund, on 2/27/2023, I received a condescending response back with screenshots of the contract that was signed noting that it was not refundable and that I had agreed to this.
Savi attempted to empathize stating, “While I understand your frustration and take responsibility for the scheduling conflict, hair is not mentioned or ever guaranteed within the contract. In addition in the contract the $85 deposit and booking fee is only covered for the makeup and makeup trial.” Do you understand? Have you had this directly happen to you? Unlikely. How exactly has responsibility been taken? Was another hairstylist procured? Were recommendations on finding another hairstylist made? Was a refund issued? No. Any of those could have demonstrated responsibility or ownership.
In this same email, Savi misspelled my name halfway through (though she managed to spell it correctly at the start of the email), which was unsurprising given the rampant grammatical and spelling errors throughout the contract, email communication, and website. This just further underscores the total lack of attention to detail that this owner and company have.
In a later email, she stated, “I apologize for misspelling your name. And I am sorry for the unprofessionalism and that my customer service did not reach your expectations.” Not only did the customer service not reach my expectations, it wouldn’t have reached anyone’s. I work as a QA analyst for customer service communications and have held various customer-facing positions. These delays in communication, lack of ownership, misrepresentation of availability, inability to empathize, and lack of attention to detail are not only unacceptable to me, but are unacceptable in any industry. This is, again, not an apology and a dismissal of responsibility. An apology of “I’m sorry I didn’t meet your expectations” is not an apology. An apology of “I’m sorry for my poor customer service” would be an apology as it demonstrates ownership of the mistake rather than placing it back on the customer with implications that they had unreasonably high expectations.
Her last email noted, “I’ve owned up that I haven’t created the greatest of customer experience. With the unexpected change to availability due to injury I communicated the stylist was no longer available.” Again, total lack of attention to detail. The hairstylist is having tonsil surgery, as noted in a previous email, so there is no injury present. Additionally, this was not unexpected as these surgeries are booked months in advance, provided there is no emergency (I have had my tonsils removed, and know this to be the case). Lastly, there was and has been no instance that she “owned up” as there has been no resolution provided other than find your own hairstylist, an offer to refer to other makeup artists, and a refusal of a refund.
She had a responsibility to touch base with the hairstylist prior to confirming the date and did not. At that point, she had a responsibility to find a viable solution, which she also failed to do. At the bare minimum, she owes the customer timely communication, which she also failed to provide on two separate occasions (first, providing no update on the hairstylist search and second, waiting four days to respond to my request for a refund due to her error). By failing to do any of the above, she has a responsibility to truly own her errors and misrepresentation by issuing a refund as this was not an error on my part as the customer. She has also failed to issue a refund.
I have contested the charge with Venmo (as I paid via Goods & Services) and will follow through with contesting with my bank should this not yield a refund. If neither proves fruitful, I will be pursuing legal action as a signed contract is legally null and void if anything has been misrepresented via a verbal or written agreement as it was here. At this point, I don’t care about the $85, but I do care about the unethical and immoral business practices demonstrated by Savi here.
Please be forewarned before working with Savi Beauty MUA. -
Quality of service
Are you interested?
Are you interested?