Sandestin Golf and Beach Resort Reviews
Reviews
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.3 out of 5 rating4.3
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Flexibility 4.5 out of 5 rating4.5
Awards
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Featured
Amanda Sent on 10/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Who cares about rain, it was the perfect day!
We got married July 2023 and worked with Kim and Jessalyn to plan the wedding. Kim was our first point of contact and was very upfront with everything! What was provided, what wasn’t, what was included in the quote and what wasn’t. I was never surprised by the information I was given. It was such a huge relief!! Kim also was so patient with my crazy back and forth to save a few bucks! She not only understood but tried to help in every way she possibly could!! Leading up to the wedding I was very stressed trying to do as much as I could and save those few last dollars. Kim told me it was time for Jessalyn to take over and the hand off was seamless!! Jessalyn took everything off my plate about two weeks before the wedding which was very surprising to me because I was only expecting help the day of the wedding. She took over contacting the other vendors to make sure they knew who what when where and why and finalized the schedule for the day of the wedding leaving me nothing to do but enjoy the fact that my wedding was finally here!! As soon as we arrived at San Destin Kim and Jessalyn were ready! They greeted me at my hotel helped me get checked in and helped calm my nerves for the dinner rehearsal. Side note, my fiancée and I attended the funeral of one of our very dear friends hours before our dinner and so when I say these two ladies went above and beyond, its and understatement! Wedding day- they had everything under control. I was able to get my hair and make up done in peace and enjoy time with my girls and family. They met with all the vendors when they showed up and really just made the day as stress free as possible for me and my husband. Even flexed our entire wedding since we had to move it inside due to rain, and again did that without stressing the bride!! During the wedding they made sure we ate food, had water or our drink of choice the whole time, and kept the timeline on track all the way up to our coordinated exit!! Jessalyn even rallied some of the guest that had a little too much. My only complaint is that the wedding is done and these two ladies have other brides to focus on other than me!! Working with them was like working with my best friends who had nothing but our best interests in mind. Here’s my advice, spend an extra few bucks! You won’t regret it! -
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Shirleeta Sent on 11/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding I’ve been to
Our wedding was amazing with the help of the ladies here. They responded within 24 hours whenever I had a question or concern. The day off was phenomenal. They definitely helped make this my DREAM wedding. -
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Brittany Sent on 07/10/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Experience!!!
If anyone is looking for a beautiful location for their wedding I highly recommend the Sandestin Golf & Beach Resort. We had our ceremony on the beach and then our reception on the marina beach. We worked with Jennifer & the Sandestin wedding planner Zoe and they were beyond amazing!! The accommodated us in every way possible. We told them our vision & budget and they made it happen. Working with them made this whole wedding process easy and stress free!! -
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Laura Sent on 05/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!!
I honestly have to say to any couple looking for the best resort to get married at, choose Sandestin!! I think there are probably a lot of beautiful places to get married but what makes the difference was the wedding planning from Sandestin Zoe!!! She seriously made my event stress free and super organized. She was amazing to work with from start to end!! As someone who is very type A she made me feel at ease, there are so many different venue options in the property to choose from. Highly Recommend!!-
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+5 photos
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Amber Sent on 08/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mr. & Mrs. Michael Williams
I definitely recommend Sandestin Golf and Beach Resort; it has been our sanctuary our special place with ourselves and our kids and also now our destination for our beautiful wedding.
Jennifer Hankins, Lisa, and the whole team have not only made our vacation stays beautiful but Jennifer Hankins made our and my dream wedding come true.
The attention to detail, the exceptional service, organization, managing all our vendors and just pure kindness and overwhelming perfection.
Thank you for giving my family and us the magical wedding I’ve always wanted and dreamed of.
Mrs. Amber Williams & Mr. Michael Williams -
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Lysbeth Sent on 10/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just had my wedding at this venue on September 29th 2018 and it exceeded all my expectaions! The staff was great, proffesional and responded effectively to all my emails. I must highlight their Amazing, Most talented and Creative Chef I have ever encounted, Chef Javier! Chef Javier’s Masterpiece Puertorican Menu was the most delicious piertorican food I have ever had, even my Mom and Granny agreed, all my guests are still raving about it, thank you so much!! -
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Jessica Sent on 08/23/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly the most beautiful place to get married!! Mary-Katherine and Wayne were incredible, I couldn't have done it without them! It was raining the morning/afternoon of our wedding and we moved the ceremony from the beach to the bay view terrace last minute and everything turned out perfectly!! If I could do it all over again, I wouldn't change a thing. I highly recommend this resort for you special day.-
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+2 photos
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Melanie Sent on 04/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want a perfect fairy tale wedding come HERE!!
The setting is beautiful , service hands on and all will be handled with class, taste, patience and LOVE! Mary Catherine will start to become like FAMILY! She was amazing in every way . Now that it’s over - I miss her!! She took every call , allowed many many meeting with me over the past year to go over and over everything and gave superior advice from the heart. She also helped me stay on budget! It was done even better than we expected or could have dreamed for!
Having it on the resort all weekend allowed everyone to be together in one place for more than just the big day. Having the weeeknd together there makes lasting memories and deeper bonds with everyone FOREVER!! The property is beautiful and the stunning rooms on the resort are so comfortable - so all of your guests are happy and closeby too making the event weekend even more special and memorable!
I just got home from the wedding weekend and as the MOB should be exhausted - instead I am still on a high from it all! It was perfect ! I would do it all again TODAY and not change ONE THING!! Thank you Mary Catherine and to everyone there who worked so hard to make it the BEST DAY EVER!!-
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+2 photos
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Lindsay Sent on 04/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the most magical and special wedding at Sandestin. The wedding coordinator, Mary-Katherine Owen, is listerally the best and made our day relaxing, special, and truly the best day ever. We had our wedding 3/25/17 at Sandestin. We originally had planned for it to be outside, but with Florida weather, we had to change it to an inside venue for the ceremony with the reception still held at the beautiful Bayview Room and Terrace. Mary-Katherine Owen, truly saved the day and turned our last minute inside wedding, into the most beautiful and magical indoor/outdoor covered patio fairytale. The resort was the perfect place for our families and friends to spend the weekend hanging out at the beach, having a bonfire on the beach with s'mores and pizza, shopping, and even going out with out friends. We had people from all over the world, everywhere and all ages rom Louisiana all the way to England and Sweden, and all had a wonderful time. Mary-Katherine made our day and week relaxing, exciting, fun, magical, special, and even better than we ever thought our wedding would be. She went above and beyond to make sure we were happy. We used Sandestin for catering as well, and it was truly the best food our family and friends had ever had including the pasta station along with fajita station and fish and chips. Catering worked with us to make our menu personalized with items from my Louisiana culture and my husbands British culture. Not only was the resort beautiful, there were so many activities for everyone, and transportation provided within the resort for our guests without cars. We could not be happier with our choice for our special day. -
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Debbie Sent on 04/10/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ask for Mary Catherine - she was excellent in helping us arrange and find the best place at the resort for our growing rehearsal dinner - food was excellent the night of the rehearsal and staff very attentive - we had it at the Bayside Ballroom and Terrace- we were very pleased with our evening - view was so pretty also! -
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Janice Sent on 09/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Angela Gaff was very helpful and resourceful. She was easy to contact and follows up quickly. She showed us different venues on the property and made sure everything was perfect. I highly recommend Angela! -
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User2239452 Sent on 07/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVED my wedding here! I would recommend any bride to check this place out if you want a beach wedding. We looked at several venues in the Destin area and the second we visited here, we knew this was it. There is such a wide variety of ceremony and reception locations within the resort. We had our ceremony and reception on the beach with the 'after-party' in the Skyroom of the Beach House restaurant. Dayley, the event manager, is amazing to work with. Unlike the event manager for Hilton Sandestin, Dayley was attentive and thorough with her initial tour with us. She also did not propose having our reception with 2 other couples' on the same patio (can you tell that I really did not like the Hilton at all??). The resort is so big that while we were there for tastings and such (was a destination wedding for us) we would have tons of other things to do. Even the night of the rehearsal we went over to Baytowne Wharf and had so much fun!
Our rehearsal dinner was at the Beach Club and afterwards we had a fire on the beach! It was a blast. The food both at the rehearsal dinner and the reception was just amazing. The chefs/cooks at Sandestin work magic I promise. Sandestin really is a great place to host your wedding. But make sure to check them out well in advance since the different locations book up fast. You will not regret it! -
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Jennifer Sent on 07/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at the Burnt Pine Country Club Clubhouse. It was absolutely wonderful, the food was amazing!! I cannot thank Dayley, with Sandestin enough for helping us plan such a beautiful wedding and making sure everything ran perfectly and smoothly! She was so fun and easy to work with! Dayley was constantly answering my emails, as this was a destination wedding, and helping me with anything I needed. She assisted us the whole year ahead of the wedding, making sure it was the wedding of our dreams! I highly recommend having your reception at Burnt Pine or even Sandestin. It is such a wonderful venue as the guests can stay on property and with the luxury of Baytowne Village, the beach, etc there is so much to do for your guests! Thank you!! -
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Kelly Sent on 06/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was so helpful and always there to answer any questions we had. Highly recommend this resort if getting married in the Destin area. Bayview Terrace is a wonderful spot! -
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User2186448 Sent on 06/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We can say Nothing but positive things about this venue. Surely it is pricey but it is Destin, Fl and then weddings are expensive nowadays! The venue itself is gorgeous... The view on the bay is amazing and if you want privacy at your wedding -- "Bayview Terrace" and "Bayview Banquet Room" is the way to go!! Our event manager, Dayley Gunnells was simply amazing!!! Very professional, prompt to respond on e-mails, and very helpful in assisting us in setting up everything up in the banquet room! We had thousands of questions in regards to food, drinks, room set up and she was patient with us the whole 3 months of the way up till the day of the wedding! We don't think everything would have gone nearly as smooth if not for all of her assistance! Also, our Banquet Captain, Ion - was very courteous and what an amazing guy at running the whole event so smoothly! Food and champagne toast was brought out at the right time and then the staff mysteriously disappeared. Same goes for champagne toast and cake cutting. All of you made our wedding a perfect day, so a big Thank You!! -
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Karen Sent on 05/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dayley Gunnells was amazing! We enjoyed working with her and she had everything under control! WE would recommend her to anyone. Sandestin is lucky have her. Karen Hickman -
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User1629386 Sent on 05/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at the Sandestin Resort – Bayview Room and Terrace on 5/10/14 and it was amazing! Our ceremony and cocktail hour were held on the terrace and our reception was in the Bayview room. We had approx. 70 guests. Everything was beautiful. The food was wonderful. Our guests had an amazing time. There is so much to do at the resort that it was a special vacation for us, our family and friends. This was a destination wedding so after visiting in 4/13 and booking the venue, we did not return until the week of the wedding. Dayley Gunnells was our Special Events Manager at Sandestin. She was extremely helpful through the entire planning process. She provided a preferred vendors list for DJ, flowers, etc. and we were extremely happy with all of our vendors. From group rates for our guests to exploring options for our next day brunch, Dayley helped with every detail in a timely manner. As a destination bride, I can attest that you will get all the help you need in the planning process. We can't wait to return to the Sandestin Resort. Thank you!Sandestin Golf and Beach Resort's reply:
Congratulations on your May wedding! Thank you so much for choosing Sandestin Golf and Beach Resort to host such a special occasion. Bayview Room and Terrace is definitely a gorgeous venue. We are thrilled to hear you and guests had an amazing experience! Our Wedding Coordinator does an great job and we are fortunate to have her on Team Sandestin. Your feedback is much appreciated. We do hope you will return to Sandestin soon.
Regards! -
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User1497943 Sent on 01/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The special events manager, Dayley, was fabulous. The staff was helpful and efficient. The food was outstanding! From the very beginning of planning to the last guest getting on a shuttle, the event ran smoothly and effortlessly for the Wedding party. Everything had been thought of so nothing was last minute. It was an absolute pleasure! All of our guest were thrilled with their accommodations, the food, the room, and the help from all of the staff at Sandestin Golf and Beach Resort.Sandestin Golf and Beach Resort's reply:
Congratulations on your marriage! Thank you so much for choosing Sandestin Golf and Beach Resort for this very special day. We are so happy you were pleased with our food, service and accommodations. Dayley Gunnells does a wonderful job for us, we are fortunate to have her on Team Sandestin. We appreciate your choosing Sandestin and hope you will be back to visit for years to come! -
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Lexy Sent on 12/28/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our ceremony on the beach and reception at Finz. We utilized the entire building so our guests had space to spread out and roam around. The staff was amazing. They took such great care of us and our guests. The chefs were wonderful to work with in coming up with various menu options and the quality was superb. Our main contact Angela was a dream. We certainly felt like a guest and not just another client or function.
I am writing a separate review specifically for our wedding cake even though our venue location did the wedding cake for our reception. The reason is - it was an unorthodox type of cake choice and Sandestin came through with flying colors. We asked for a cake in the shape of a turtle. I'll admit, I was a bit hesitant but the pastry chef at Sandestin was incredible. Not only was the cake amazing to look at, it was delicious. I'm not much of a fan of wedding cake usually but this cake was amazing. Our guests and us couldn't get enough of it. I don't know if they cater out for wedding cakes but if you have your function at Sandestin do not be worried about them doing your wedding cake. You won't be disappointed. -
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Sarah Sent on 10/31/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly beautiful place to get married. All staff members were very attentive and knowledgeable. -
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Kerri Sent on 05/31/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our daughter's wedding was held at the Bayview Terrace and afterward the reception was in the Bayview Room. The setting was beautiful for the wedding! We booked the venue site unseen, Barbara M suggested the Bayview and it could not have been a more beautiful site! Sandestin also provides the food & the wedding cake(s), all of our guest commented on how delicious the food was and the cake was out of this world! Since all of our guests were traveling 500+ miles (some 1800 miles!) it was important as the mother of the bride that our guest enjoyed themselves and they certainly did! Thank you so much Sandestin, we would not change anything about our wedding at all! -
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Stephanie Sent on 07/29/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Yascha Becker, the pastry chef at Sandestin, is a master! He made the yummy cupcakes in Caribbean flavors for our Welcome Party and amazing, fantastic wedding cake and petit fours for our wedding. All tasted as beautiful as they looked! -
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Mcgee Sent on 11/10/20075 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Yascha is the Pastry Chef at Sandestin Resort. His cakes are AMAZING. We sent him some photos of what we had in mind for the wedding cake and the groom's cake, and he created two beautiful, delicious cakes that were exactly what we wanted. All of our guests raved about our cakes. I would highly recommend Yascha.
Note: You do not have to have your wedding at Sandestin to have Yascha do your cake. -
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Taylor Sent on 10/12/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We had our wedding at the Sandestin Golf & Beach Resort in September 2014. The resort property is beautiful. The beach is gorgeous. The rooms were lovely. The weather was great. The service was impeccable. We can't say enough about how professional and accommodating the staff was. All 5 events we had at the property over the weekend were incredible. Our resort event coordinator paid attention to every last detail, ensuring that everything went off without a hitch and exactly as planned. Thanks to her, our big day was absolutely perfect. She and the rest of the resort staff really went above and beyond the entire weekend.
All of guests (many of whom are very well traveled) kept telling us how impressed they were with the accommodations, level of service received, and activities (for adults and kids) available on property.
We couldn't have selected a better place to have our wedding! We will definitely be coming back to enjoy the property many times!!!Sandestin Golf and Beach Resort's reply:
Taylor,
Congratulations on your recent marriage!! Thank you so much for choosing Sandestin Golf and Beach Resort to share this once in a lifetime event. Sandestin has the best wedding venues and we are so pleased all 5 of your wedding events were perfect! Our Wedding Coordinator does an amazing job and we are fortunate to have her on Team Sandestin. We are thrilled the weather was amazing and your guests enjoyed all Sandestin has to offer. We do hope you will visit us again and share your anniversaries with us year after year. We appreciate your choosing Sandestin and look forward to your next stay!
Regards! -
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Alexandra Sent on 11/08/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Mary Katherine is amazing!!! She helped us walk through our vision of the wedding making suggestions and talking through different options. We had a lot of custom things we wanted for the wedding that were not necessarily on the menu of choices but she was so willing to help us realize our wedding vision, which meant a lot to us! It made us feel like our wedding was important and mattered.
We had the rehearsal dinner on the resort at the beach club of Sandestin as well and it was incredible! They not only set up the dinner inside with video for a photo slideshow but also had a raw bar cocktail hour, a bonfire on the beach (complete with s'mores makings), and even set up a tv area on the pool for us to have MarioKart.
Ken in A/V did an awesome job throughout the weekend accommodating all of our requests and making sure that audio and visuals worked seamless. Throughout the whole weekend everything went off without a hitch, which I really appreciate!
For the reception- just gorgeous. We held our ceremony outside on the Elation Lawn and reception on the grand lawn. With most of our guests staying on property it was so convenient for everyone to stay on site for all of our wedding events. It really created a fun atmosphere where everyone could walk to everything together and enjoy all of the amenities on the resort. The only thing to happen that was a bit disappointing was that just before our ceremony started someone on their balcony on the resort started blaring rap music. Between my coordinator and the wedding manager on the resort they got it shut off within 45 seconds, which is great but thus is the downside of getting married outside in a public place. You can't really control if you have random lookers on (which we did) or something like that happens. It's most definitely out of the resort's control and they did everything they could to stop it immediately. Overall- simply wonderful and we got SO many compliments on our venue!!!
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Erin Sent on 05/20/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We had our wedding ceremony on the Elation Lawn and the wedding reception on the Grand Lawn. The locations are beautiful and Dayley, the event coordinator, is very friendly, helpful and responsive. Also, our guests loved the food provided by the resort! Definitely recommend this location for a wedding! -
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User1340439 Sent on 09/21/20134.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
My wedding was amazing! Just a few disappointments with our wedding party condo reservations & alcohol served at the wedding. Other than those 2 things it was fabulous! I'll definitely be going back to stay for vacation. Love Sandestin resort! -
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Melissa Sent on 09/26/20154.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I used the Spa at Sandestin to do my bridal party hair, makeup, manicures, and pedicures. We took a visit here and fell in love with the calmness of the spa. They worked with our needs and were able to accommodate us on a Sunday even though they aren't open that day!! I was pleasantly pleased with this accommodation. We had a few last minute issues arise and they were able to accommodate us to the best of their ability and I really appreciate that. They only reason I did not give them a 5 is because they are a little pricy but that is to be expected in Destin at a spa and because I did not realize they would only bring in a total of 3 ladies to do all of my girls services which meant some of them were there way longer than we anticipated. BUT the services provided were amazing. The lady that did my hair was AWESOME and I didn't even have a picture to show her I just described a little of what I would like and she worked her magic. I was very pleased and would recommend them!Sandestin Golf and Beach Resort's reply:
Thank you for your glowing review Melissa. We are thrilled you had a great Sandestin experience at our Salon and Spa. We hope you will come back and visit Sandestin Golf and Beach Resort for years to come! -
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Cindy Sent on 05/10/20174.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We just had a recent wedding last month at the Sandestin Bayview Room & Terrace and couldn't have made a better choice!! We loved the venue & it was so convenient having the ceremony/reception in the same area, better for us for our guests! We stayed next door at the Bayside Bldg, very convenient since it was just a walk away from the venue! The Terrace was the best view a mix between still having that water view and also private! Mary-Katherine Owen was the best wedding manager we could've asked for! She took over helping me plan back in January & had great suggestions & calmed me down when times got stressful under certain circumstances! She was very organized, professional, great customer service, & tells it like it is, which we loved! Planning our wedding with her made things so much better and answered all my questions in a timely manner! She helped us out big time the day before for rehearsal and the day of the wedding! The resort did our catering from the cocktail hour to our reception dinner buffet which turned out amazing and all our guests loved all the food and of course our open bar, which was totally worth it! The uplighting and decor on the terrace and reception came from their A/V Team, thanks to Ken Mealor who helped me plan since the very beginning & took all my ideas into consideration and it turned out sooooo pretty & exactly what I envisioned! Also the Sandestin Spa did my makeup and it turned out wonderful, thanks to Mrs. Louise Lara & Jessica who actually did my make up, I highly recommend them! They were so nice and great customer service as well! So I highly recommend having your wedding at Sandestin Bayview Room & Terrace great for smaller intimate weddings if you are looking for that and you won't find a better person to plan with than Mary-Katherine Owen! -
Quality of service
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Ashley Sent on 09/02/20244.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Bayside Ballroom Wedding
We were married at Sandestin Golf and Beach Resort in September 2023. Our ceremony took place in the bayview room and reception in the bayside ballroom.
Originally, we worked with someone who was not very responsive. However, once Kim took over, we felt like we were really taken care of. She was available for many questions, even sending specific photos of the venue. We took a chance and booked the venue based on reviews and the website.
Jessalyn was our day of coordinator and is the best. She handled coordinating with our vendors, ensuring we had a realistic timeline and set up for the day. Additionally, finding and setting up a backup location for raincalls.
Our guest to this day still rave about the food (crab cakesand the chocolate cake were standouts.). Overall, we were very happy with how the team worked to ensure our special day went off without a hitch.
The bayside ballroom is a little outdated but we rented drapes and that transformed the room. Additionally, the patio is uncovered so its not ideal for a hot, hot day or rainy day.
There are great locations for family photos, amazing food and extremely helpful staff to make sure your wedding day is perfect. -
Quality of service
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Chelsea Sent on 02/27/20124.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
This venue was amazing! It was beautiful and well-organized. Yasha's cakes are the best. It will be the most amazing, phenomenal wedding cake that you will EVER eat. The technology department was very helpful and made all of my wedding audio-visual dreams come true. Barbara was a great coordinator and was prompt to respond to all of my phone calls and e-mails. The only thing that I didn't like about the venue was some of the wait staff, who were very slow and seldomly inquired if we needed anything, and some of the prices (alcohol and hidden fees). We were a little disappointed that the group rates weren't lower and a honeymoon room was not provided for the night (like seen at other resorts). However, Sandestin is by far the best "bang for your buck". If you choose Sandestin, you need to make sure that your bill is itemized and that you don't find any hidden fees. Overall, I would strongly recommend this place to a friend. -
Quality of service
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Amber Sent on 10/25/20234.2 out of 5 rating4.2
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue but UNDERWHELMED by food and bar service
We recently celebrated our Vow Renewal/10th Anniversary at Sandestin Resort in Florida, and while the location and the setting were stunning, we must express our disappointment with the food and drinks provided during our special day.
First and foremost, the resort's staff and the venue itself were wonderful. The marina backdrop and the service from the staff were exceptional, and we truly felt the care and attention to detail that the team put into making our day as perfect as possible. It was everything we had hoped for. The event manager provided transportation when we visited and even took us to the marina the day of! They were fantastic!
However, the food and drinks, a crucial part of any celebration, fell short of our expectations. Our menu was expensive and could have been more impressive. The dishes' quality could have been better with the high standards we had expected. Some of our guests had the same sentiment, expressing their disappointment. We chose the build-your-own buffet option. We were reluctant about the food quality because we could not sample the items we wanted before our ceremony. We were told because of the time of year, they were not offering tastings. They offered to take us to the country club restaurant for lunch to sample the chef's (who prepares the food for the events) food. We took them up on that lunch because we felt it was better than nothing. We felt underwhelmed with the lunch and decided to do both the BYOB option and the sliders for late-night bites. We thought it's hard to "mess up" a slider and if dinner wasn't up to standard, we had a second option. Unfortunately, one of the dinner entrees, Chicken Breast with Garlic-Rosemary sauce, was dry. We mentioned it to the event manager, who brought a saucer with the sauce to our table. It was better with sauce, but I worried that our guest wouldn't know to ask for the sauce and would be left with dry chicken. The rest of the dinner items were fine. The fish and potatoes were my favorite. Regarding the late-night sliders, the beef slider patties were dry and had no flavor. The lids on the chafing dishes were left open, making the slider buns hard. SO disappointing. The crab cake sliders and sauces were good and a crowd favorite.
Furthermore, there were issues with the bar service. My very first drink was not to my standard and was returned to be re-made. At the time, I didn't think much of it. I later discovered that most of our guests who ordered cocktails had the same experience.
A couple of our guests ordered a drink and told the bartender the drinks were "weak".There was some confusion at the bar (I don't know how), so they asked the bartender how much would an extra shot cost to add to the drink. Initially, they were told the extra shot was $8 and then were told it was $12. I'm not sure why prices for drinks were discussed with our guests on a pre-paid bar, but they were. I want to add that none of our guests paid for drinks, so I'm still trying to understand why this discussion took place.
We opted for the premium bar package option, where we paid an amount in advance. The event manager would update us throughout the evening on how close we were to meeting our maximum. This was done so that we could have the option of making the bar self-pay. At one point, she updated us on the bar tab but came back about 30 minutes later and said the bartender was overcharging for drinks, and we were about $500 less than her previous update.
Looking back, I would have paid closer attention to ensure that what was being served was considered premium alcohol. We spent almost $ 3,000 for bar service, and the concerns listed here should not have been concerns. This was frustrating, as we wanted our guests to enjoy the evening to the fullest.
While the ambiance and overall experience at Sandestin Resort were truly magical, the unsatisfactory food and drinks were a letdown. We had hoped for a flawless culinary experience to complement the venue's beauty, and it was disappointing that this part of our wedding did not meet our expectations.
We would recommend the resort for its spectacular location and ambiance. Still, we strongly advise future couples to carefully review and consider their options for the food and beverage aspects of their event.
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Quality of service
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Brooke Sent on 08/28/20083.7 out of 5 rating3.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 2.5 out of 5 rating2.5
Everything was beautiful, but very expensive. -
Quality of service
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User1754957 Sent on 08/08/20143.5 out of 5 rating3.5
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
We booked our wedding here because we wanted to be on the water but not necessarily have a wedding in the sand. It's a beautiful venue and we had a fantastic time. Dayley, the coordinator there, is very helpful. I didn't always get the quickest response from her but all in all she was very friendly and professional.
My less than 5 star review comes because of the waitstaff and food.
I won't go into specifics with food, but basic things that I would figure any home cook and especially a chef at a resort would know, were missing. The food lacked flavor and some tasted stale. The staff seemed to not know what their jobs were exactly. And, all of the before ceremony food and drinks for myself and my bridal party went to the groom and his guys. We got nothing in our room and when we asked for some, the service captain told us it had already been brought and we couldn't get more. His attitude was pretty offensive.
After the wedding, my mom and relatives cleaned up and took up all of our decorations. But the staff was supposed to put all of the covers back on the chairs (we had rented them from another company) and have them ready to be picked up. The staff disappeared. No captain, no crew. My mom and aunt had to re-cover and stack ALL of the chairs. This might not have upset me quite so much if the gratuity that we were forced to pay wasn't so ridiculously high. They figured they were getting their money either way and so doing the bare minimum of their job was all that was expected of them.
I am disappointed with the Captain and staff of this place and their professionalism. I would still recommend it but would encourage you to make it a point that you expect the highest level of service and accommodation from these people if you are going to have your wedding and reception there. -
Quality of service
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Mallory Sent on 10/28/20223.4 out of 5 rating3.4
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Beautiful wedding venue with average service
Every wedding venue is going to have pros and cons. The SanDestin resort is absolutely stunning, our venue location was gorgeous, and the resort was without a doubt the perfect place to have a destination wedding for our guests. However, as a bride it makes me sad to say that I wish that my experience working with them had been better. Especially being out of state. I tried to be as understanding as possible but communication was poor from the very beginning of us booking with them. We would go weeks without responses and as it got closer to our wedding we thought that would get better and it didn't. My outside day of coordinator had to constantly follow up on things, which went beyond his contracted duties. I think for as many venue choices that they have, there wasn't enough people on their team to handle the 2022 wedding boom. Then, both wedding coordinators on the resort quit two weeks before our wedding. The new coordinator, Kim, who stepped in did a great job getting caught up, was super responsive, friendly, and did everything she possibly could to make sure what we had planned for an entire year went off without a hitch. At the end there were a lot of hidden prices (factor in taxes and service fees when you're budgeting), anything outside of the basics cost extra, our food was overcooked and dry, our appetizers were cold, and they supplied us one bartender for 106 guests. Overall, our wedding was beautiful and we were incredibly happy that day being surrounded by the people we love in a stunning setting. However, I think there are other places you can get better value for your money that are just as beautiful and less expensive. Like The Beach House Restaurant, which is on the beach side of the resort but separate from the SanDestin. We had our rehearsal there and our experience working with Kelly there was fantastic. I know SanDestin is working on restructuring their wedding program but just some things to be mindful of if you are still deciding. These are just some things I wish that I knew before spending tens of thousands of dollars with them. -
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Robert Sent on 04/18/20122.8 out of 5 rating2.8
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Quality of service 2.5 out of 5 rating2.5
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 1.5 out of 5 rating1.5
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Flexibility 3 out of 5 rating3.0
good...the food was excellent, the beach/wedding ceremony was fantastic, they even moved us to the private beach because the regular beach was very crowded due to other events they had booked
bad...very pricey, everything is ala carte, i.e. beach charge/facility charge, electricity charge, and gratuity adds 22% on ANY service (food/drinks,etc.)
make sure you have a feel for all charges BEFORE you sign initial agmt!
this is a very big resort, our guests were scattered thoughout resort, and shuttle transportation was not rediley available. wedding was on the beach, reception was on the other side of the resort..everyone had to drive!
the VERY bad...our cocktail hour was supposed to be on patio (outside), they had to move it inside to Foyer..this IS NOT an option!! we had 110 guests, the foyer CANNOT accomodate that number! there is no "backup" plan. review final bill (you pay prior to, and then they adjust after the fact). we wrer overcharged. -
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Amy Sent on 09/24/20142.7 out of 5 rating2.7
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2.5 out of 5 rating2.5
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Value 2.5 out of 5 rating2.5
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Flexibility 2.5 out of 5 rating2.5
I worked with Dayley and she was absolutley wonderful. She was always easy to get a hold of and did what she said. When I brought up issues about peeling paint and other maintenance requests she full filled them.
The officiant was turned away from the gate and not allowed in during the rehearsal and was told by the gatekeeper got the address did not exist although it was just a quarter mile away.
Every single one of my vendors was given a hard time at the gate as well. They were told they were not on the list. No list existed the only person that knew who was coming and their contact information was dayley whether or not she notifies the gate keepers, I am Not sure.
I had about 40 guests staying at the resort all of whom had different issues with their rooms many of them changed multiple times. Did not matter if they were in Baytowne Wharf in condo or in a big house lakeside. Wire springs sticking out of a bed, LOTS of dead bugs, different amount of beds than requested, holes in walls, my elderly grandparents put in a room with no chairs and a bed that was 4 feet off the ground...
the staff during the ceremony and reception were not allowed outside where the wedding was due to lightning in the area. That is understandable, however my friends that decided to set up for me were not given any tools a requested. They were given a hard time and told that maintenance was too far away to call.
the $60 dinner of chicken and filet was great according to quite a few people. However my steak was well done my chicken was overcooked that it was dry. I enjoyed the mashed potatoes and vegetables. As soon as my husband told me how good his steak was I noticed his was medium rare as any filet should be I finished his and it was excellent.Sandestin Golf and Beach Resort's reply:
Amy2,
Thank you for your review of Sandestin Golf and Beach Resort and your experience during your recent wedding. We thank you for choosing Sandestin for this special occasion. We love being able to share such special times with our guests. We do hope you will choose to celebrate your anniversaries and other special occasions with us in the future as well. Thank you for your comments on Dayley. Dayley does an amazing job for us and is very attentive to every request and detail. We are fortunate to have her as part of Team Sandestin. We apologize for the inconvenience your guests encounter with security. Your comments have been forwarded to the Sandestin Owners Association Director of Security for review and action with the staff. We work well with the SOA Security team and we are sorry for the issues your family and friends encountered. We are saddened to see the issues with your guests accommodations. Our Director of Housekeeping and Food and Beverage Managers have been forwarded your comments as well and will review them with our staff and supervisors. Please know what you encountered is not the standard here at Sandestin and is unacceptable. We strive to meet all of our guests needs and requests and we are sorry for the issues you encountered. We do hope you will choose to stay with us again at Sandestin soon. When making your next reservation, please feel free to contact me directly at executiveoffice@sandestin.com and I personally see you are placed in a unit that meets your expectations of Sandestin and all we have to offer.
Regards,
Beth Sandlin
Director of Customer Service
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Quality of service
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User2491526 Sent on 01/03/20162.6 out of 5 rating2.6
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Quality of service 1 out of 5 rating1.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
I visited Sandestin Golf and Beach Resort to look at venues in December. While Dayley had been helpful and responsive in scheduling this visit, it was very difficult to find her office and the location of the venue. When we initially met with Dayley, we had a brief discussion about the venue and catering, primarily we were given a folder of information which felt like we should just read through it to answer our questions instead of discussing them at the time. We were then escorted to the venues at Bayside. The day I visited, there was a small wedding being set up at the Bayview Room and Terrace. While the location was truly pretty, there were some things that were shocking to see for the price of the location. The patio was filthy and had obviously not been pressure washed prior to the event. The stairs were blackened with dirt and mildew. The carpet had worn and frayed spots in it. As we visited the Bayside Ballroom and Patio, the ballroom was incredibly dark and dingy. I was shocked that they would show potential clients the Ballroom in that state. The carpet floors were dirty and stained. The wallpaper was peeling. The air vents looked like they had never been dusted. The lighting seemed as if it was purposely set low so that you could not see any of this. The Patio also looked like it had never been pressure washed. As we were being escorted out of the venues, there was no follow up discussion or anything. It just seemed very rushed as there was a wedding going on that day. It would have been ideal to see the venue first and then go back to discuss things. Unfortunately we walked out of there with limited information and in disbelief that a venue would be shown in that condition, let alone have a wedding in that condition. It was unfortunate as we had traveled from out of town, making a special trip to visit this venue, and were done with the consult within 20-30 minutes. We ultimately decided to go with another venue. -
Quality of service
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Kelsey Sent on 10/04/20231 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst experience ever
Although our wedding pulled through and was amazing the process of getting there was terrible. From not getting back to me. To trying to add costs in. To people being completely rude and disrespectful. Was told that I wasn’t going to have anyone reach out to me until end of July “it only takes a week to plan your wedding”
They threw all my left over cake in a to go box. They just really didn’t care for us as the customer. Very unfortunate considering the amount of money spent.
Wedding manager couldn’t even welcome us into town after I asked to speak with her. Just the beginning of this.Sandestin Golf and Beach Resort's reply:
We're genuinely sorry to hear about your experience, as it doesn't align with our usual standard of service. Your feedback is invaluable, and we’re committed to resolving these concerns to prevent them from recurring. Our objective is to provide every couple with a seamless and positive wedding experience. We appreciate your patience in resolving any miscommunications related to our fee structure before your wedding day, and we're pleased that we could find solutions to address these challenges.
We are happy that your wedding was amazing and would like to send our congratulations to your family.
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Quality of service
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