Samuel's Grande Manor Reviews

277 | Buffalo, NY
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277 Reviews for Samuel's Grande Manor

Recommended by 97% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.8
  • Value 4.9
  • Average response time 4.9

Awards

277

9 User photos

Order by:
  • K

    Kristen · Getting married on 01/07/2022

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Samuel's was the best!

    Samuel's entire team was absolutely amazing when it came to my wedding! We had the best day and I could ask for a better team and venue of Samuel's Grande Manor!!

    Sent on 10/02/2020

    Samuel's Grande Manor's reply:

    Thank you! We LOVE Weddings and are so grateful be part of our Couple's special day. Best wishes in your new wonderful Life together
  • MaryEllen

    Maryellen R. · Getting married on 08/28/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Samuels Grande Manor

    Working with Mark at Samuels has been wonderful. He stayed so positive about our wedding during this difficult time for us. He always updated us and is so professional even offering us a full refund due to the circumstances. The venue is beautiful and newly redone. Cant wait to get married there in 2021. So grateful that we chose Samuels.

    Sent on 10/03/2020

    Samuel's Grande Manor's reply:

    Thank you Maryellen & James, Like you and so many of our Couples we are anxiously excited about all the GREAT weddings we will be having in 2021. Have a fantastic Holiday season!
  • Katelyn

    Katelyn · Married on 10/30/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Nothing short of incredible!!!

    We had to postpone our wedding due to covid-19 from June to October. Mark, the event coordinator, was absolutely amazing throughout the entire process....he was so organized and was able to thoroughly answer all of our questions. We had to cut our guestlist to 50 to adhere to the guidelines.... and it was still a beautiful and amazing wedding nonetheless! Samuel’s Grande Manor is outstanding!

    Sent on 12/01/2020

    Samuel's Grande Manor's reply:

    Katelyn & Andrew, Thank you for the kind words!! Beautiful Loving Couples deserve a beautiful and memorable Wedding day. So Happy that you decided to move forward now and get married. Congratulations and Best Wishes in your new Life together. CHEERS!!!
  • Sarah

    Sarah D. · Married on 10/17/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Why you should choose Samuels

    We could not be more happy with our decision to have our reception at Samuels. As soon as we walked in we knew it was perfect for us. Mark is extremely responsive and for couples who don’t have a wedding planner, he answered all our questions and will guide you in the process to make it seamless. When Covid happened, they made sure we were happy. They worked with us to reschedule for the next year and took away as much stress as they could. We are so excited to celebrate our big day with them!

    Sent on 10/03/2020

    Samuel's Grande Manor's reply:

    THANK YOU! C19 has certainly thrown everyone a few wrinkles into everyone's wedding plans BUT staying Positive and moving forward is all we can do and next year is going to be spectacular!
  • Jacquie

    Jacquie · Married on 10/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great Experience and Highly Recommend

    We got married in the midst of the Pandemic which was stressful to say the least. Mark was wonderful to work with and met with us to discuss and plan through such a stressful time. When NYS cut the number of people allowed to gather at an event due COVID-19, Mark worked with us to set-up two separate wedding receptions to ensure we could safely celebrate with our family and friends. The day of the wedding the crew at Samuel's was great and helped to make our dream wedding a success. We would recommend Samuel's Grande Manor to anyone who's looking for a beautiful venue and exceptional "customer service".

    Sent on 01/16/2021

    Samuel's Grande Manor's reply:

    The positive attitude, kindness and willingness to adapt to the situation by Jacquie and Alexander were the real keys to the success of this beautiful Wedding day, Splitting the Reception into two different time periods enabled the guests to join in the celebration of this Love without exceeding NYS madates and kept everyone safe and Healthy. Congratulations and THANK YOU!!!
  • Ashley

    Ashley · Married on 09/12/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely amazing

    Samuel grande manor is a great and beautiful venue. We love it! Mark is also amazing to work with. Definitely recommend this place.

    Sent on 10/11/2020

    Samuel's Grande Manor's reply:

    Hello Ashley & Michael, When you Love what you do it makes the job easy. We LOVE Weddings and our Couples. Thank you for hanging in there with us during C19. Cheers to 2021!!!
  • K

    Keli P. · Married on 07/10/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful Venue with great customer service

    Mark and the staff at Samuels are wonderful to work with! During Covid, they helped me with postponing my wedding and relieved my stress from the decision. I would recommend Samuels Grande Manor to any bride in search for a wedding venue based on the customer service alone, and also for the beautiful ballroom and fair prices.

    Sent on 10/10/2020

    Samuel's Grande Manor's reply:

    None of us could be getting through C19 without the team effort we know is so important. All of our staff here are excited about seeing our 2020 couples next year. Thanks for hanging in there with us and June 2021 is going to EXCEPTIONAL!
  • A

    Ashlei B. · Married on 05/09/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding Reception

    In the midst of covid postponing our initial wedding date in May 2020, Samuels Grande Manor was wonderful working with us towards our new date in August 2020. We were kept in the loop the whole way, and Mark was so helpful in giving us the reception we wanted during these unprecedented times. Our crowd was smaller than originally planned due to restrictions, but we had an absolutely amazing reception. Our guests couldn’t stop complementing the food, facility and their backyard! We’re so thankful we went with Samuels for our reception. It was certainly a day to remember!!

    Sent on 10/02/2020
  • C

    Cassie T. · Married on 10/19/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great Experience

    Our wedding is still 7 months away but I have been blown away by Samuel’s thus far. Any questions we have they answer immediately. I am so excited to get married here and the new renovations are gorgeous! Samuel’s cares about us as a couple and helping us create our perfect day.

    Sent on 03/19/2019

    Samuel's Grande Manor's reply:

    Thanks Cassie, We Love our Couples and are honored to be able make your Day INCREDIBLE!! stay Excited!! Cheers!!!
  • Natalie

    Natalie · Married on 10/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Samuels Grande Manor

    This place is top notch and beautiful! Amazing service! Beautiful place for receptions and ceremonies! 10/10 recommended

    Sent on 05/20/2019
  • Mikaela

    Mikaela · Married on 08/31/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stunning Venue, Excellent Costumer Service!

    Mark and his team are amazing. We had an absolutely magical day at Samuel's. We used the outdoor area for our ceremony and one of the ball rooms for our reception. Everything went so smooth all the way through the process and the day of. They are so good at working with you and assisting with everything you need. I highly recommend Samuel's for your wedding. You won't be disappointed!

    Sent on 12/22/2019
  • N

    Nicole · Married on 08/24/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect Venue

    If you’re even thinking of choosing this vendor, I say do it and if not I would say think again! THEY WERE THE BEST! The food was the best wedding food I ever ate and everyone kept telling me that. Everything went so smoothly, it was the perfect night!

    Sent on 08/27/2019

    Samuel's Grande Manor's reply:

    We LOVE Weddings and our couples. Than you for trusting us with this incredibly special day. Thank you for the kind review.
    Cheers!!!
  • Juliana

    Juliana · Married on 03/30/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Exceeded our expectations

    We had a great experience with Samuel’s as our wedding venue. Mark was great to work with throughout the process. He pitched Samuel’s with such confidence, and they clearly do plenty of events. We had to haggle the price a little bit to prevent a percentage increase from one year to the next, but apparently that’s the norm with venues. Other than that, it was a positive experience. Mark was incredibly responsive and helpful, the reception went so smoothly, and guests raved about the food (we had filet mignon with chicken piccata). The price was great for us, the open bar was rocking, and everyone was polite. The only complaint I heard was that the men’s room was not cleaned throughout the night. The women’s room was fine. And the center room itself looks gorgeous with the new paint job and carpeting! I would highly recommend Samuel’s. They definitely know what they’re doing!

    Sent on 05/11/2019
  • Paayal

    Paayal · Married on 03/02/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Highly recommend!

    Dear Mr. Charles Pezzino, Mark Fromholt, Renea & the entire staff at Samuel's Grande Manor-
    I want to start off by saying thank you to you all, especially Mark without whom this event would not have been possible. From start to finish, he was there to answer questions and work to accommodate our needs within a reasonable budget. He was patient, kind and had a wonderfully calming influence during times of stress. He took the load off of me a number of times as I planned this out of state wedding, by working directly with vendors (food, mandap) to finalize important details including placement of mandap within dimensions of the hall.

    I am a Buffalo Native and currently living in South Florida. My husband and I spent over a year looking for a wedding venue in some of the finest resorts South Florida has to offer. None had the warmth, hospitality, and professionalism (including responsiveness) of Mark Fromholt. Both he and the organization are an excellent reflection of what the city of Buffalo represents and I am honored to have been married here.

    Our event was a multiple day indian event with a garba/sangeet on Friday, traditional Hindu ceremony on Saturday morning and cocktail hour with reception on Saturday evening. The venue itself is stunning post major reno with a lovely palette of greys, crystal chandeliers and wide range of downlighting color options. Our guests enjoyed the multifaceted nature of the venue including its open and airy nature with preserved intimate feel. The floor to ceiling windows provided an excellent view of the garden during both our ceremony and wedding reception and provided us with the most stunning of event backdrops. Special thank you to Renea who used her artistic skills to bring the event decor together with her special touch. Special touches like the Alaskan Flambe dessert presentation were unique touches to the event. Plenty of complimentary parking and a long parking lot for bharaat procession. In summary, I would highly recommend this venue and its staff without reservation. We have no regrets on our choice!

    Sent on 07/21/2019

    Samuel's Grande Manor's reply:

    Thank you for the kind words. We find it easy to give 100+% for our couples. It is such an important day for Brides & Grooms and we are honored you chose Samuel's for your day(s) here. Thank you again and best wishes moving forward in your new Life together. Cheers!!!!!
  • C

    Chloe · Married on 11/10/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Experience at SGM!

    Samuel's Grande Manor was the perfect wedding venue. From the first time we met with them, to the very end of our wedding reception, the Samuel's team was attentive and professional. They were always available to answer questions, gave great suggestions, and were flexible with any special requests we had. When we arrived at the reception, my husband and I were blown away by how beautiful the room looked. The food was amazing, and the bartenders and wait staff were great. We used Samuel's in house DJ, and were very pleased with her as well. I don't have a single complaint! Thank you Samuel's for making our wedding reception so so special!

    Sent on 12/15/2018
  • S

    Shane · Married on 10/20/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Incredible food, service, and attention

    Samuels was absolutely fantastic in their services provided for our wedding, October 2018. To be honest, I was very hesitant to a wedding at a facility that ran multiple weddings at the same time and was a "banquet facility" (you know, wanted something original and unique), but this was nothing like that! First of all, the price- you could not beat it.

    We were having a large wedding (invited 338) and cost efficiency was very important to us. You couldn't beat the amount of food, the quality of food, the quality of drinks, etc. for the price given there!

    Leading up to the day Mark was soo responsive to all our my crazy bridal last minute questions. He went out of his way to ensure our day went by perfectly with every detail made. The room itself was beautiful and while it was a rainy day so we couldn't use the garden in the way that we planned, the ball of fire looked beautiful illuminated.

    We were in the center room and there were 3 other events going on that day but you never would've known; this did not impede on the quality of service/attentiveness. Nor did it change the deliciousness of the food!! We did the steak and chicken oscar and people were RAVING about it.

    Highly recommend Samuel's!

    Sent on 11/21/2018
  • Jennifer

    Jennifer · Married on 10/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stress free night

    We attended a wedding at Samuel’s the year of making our decision about a vendor for our own wedding. At the end of the night, we both decided that Samuel’s would be the place for us and we booked a date the next day. They took care of everything and made sure that everything would be handled for the big day. We chose to do a buffet style dinner; which was delicious and our guests were very impressed with how good the food and the desserts were. The bartenders were amazing and made our “bride & groom” choice drinks all night long. Samuel’s took care of setting up all of the tables and made sure to ask exactly how we wanted everything to be set up. The day of the wedding was so stress free because I knew that everything had been taken care of already. We had our ceremony outside which was absolutely gorgeous and the middle room was stunning with the giant chandelier. I’d highly recommend Samuel’s to be anyone’s choice for their venue.

    Sent on 11/11/2018

    Samuel's Grande Manor's reply:

    Thank you for the kind words, We Love weddings and all the couple we get to share their special days with.
  • Tania

    Tania · Married on 07/21/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Awesome experience!

    We had our wedding at Samuel's Grande Manor in July and could not be more happier with our decision. We had our ceremony outside in the gazebo and our reception upstairs. The air condition wasn't working in the Josephine room, so they opened up the room so we had the whole upstairs. Which allowed the kids to play and people to go over and have a quiet area to talk. The service was exceptional and food was great. 3 months later people are still telling us what an awesome time that they had at our wedding.

    Sent on 10/20/2018
  • K

    Kristen · Married on 10/13/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Got married at Samuel’s on 10/13, and it was the best experience. They were by far the best value when we were searching for options, and they made our wedding amazing! The food was delicious and hot, and the service was exceptional. Would recommend them to anyone, and wouldn’t change a thing with them as our venue.

    Sent on 10/27/2017
  • C

    Christin · Married on 10/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sue was wonderful and was there for us every step of the way! Our wedding was in the center room and it was absolutely gorgeous. Food was excellent; we had the buffet and we had so many of our guests came up to us and compliment how awesome the food was. We couldn’t have asked for a more perfect day. Thank you so much to Sue,Mark and their fantastic staff for making our wedding day so special. We would HIGHLY recommend Samuel’s to anyone searching for a wedding venue!

    Sent on 10/22/2017
  • B

    Brenda · Married on 09/23/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I strongly recommend Samuel's!! My husband and I went to about 10 places before we decided with them. You just cannot beat the price for what you get. If you leave hungry, you're a fool. I worked with Sue who was amazing!!! I would email her throughout with any questions and she always had the best answers/opinions. The day of... Everything was PERFECT. Everyone that worked on the day of our wedding was fantastic, made sure everything was exactly how I wanted it. We had a room upstairs which mandates having Advent Sound as the DJ (Debbie was amazing!!! Checked on us all night long). I honestly would not change a thing about our day.

    Sent on 09/26/2017
  • C

    Chastity · Married on 09/15/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our wedding day was beautiful, everything was great!The food was awesome!!

    Sent on 10/04/2017
  • R

    Ryan · Married on 09/08/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything went very smooth and was so perfect ! We couldn't have asked for a better experience .

    Sent on 09/27/2017
  • R

    Ryan · Married on 09/08/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything went perfect! It was an absolute pleasure working with Sue.

    Sent on 10/09/2017