Samuel's Grande Manor Reviews

301 Reviews
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Quality of service4.9 out of 5 rating
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Average response time4.9 out of 5 rating
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Professionalism4.9 out of 5 rating
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Value4.9 out of 5 rating
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Flexibility4.8 out of 5 rating
Awards















20 User photos





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Featured
Kristina C. Married on 08/12/20225 out of 5 rating-
Quality of service5.0 out of 5 rating
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Our amazing wedding
Mark and his teammates are absolutely wonderful. From the first day we met Mark we felt so comfortable and happy with our decision to choose Samuels. Everything was so smooth, I was the calmest bride that I could of been. Everyone is still telling me its one of the best weddings they have ever been to. It was just so special, everything was perfect. We cannot thank everyone enough who was part of making mine and Kyles day everything we imagined.Samuel's Grande Manor's reply:
The "Team" is what makes our Couple's Wedding day memorable. Thank you for the review, Congratulations and best wishes in your new Lives together. -
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Laticia H. Married on 11/12/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Had wedding
I absolutely loved my experience at this venue!!! they where so helpful went above and beyond to make sure my day was perfect even on short notice everything was perfect and the location is beautifulSamuel's Grande Manor's reply:
Thank you for the great review and kind words. You are a perfect example of what great things can be achieved in a very short time frame. With just one month between booking and wedding date it was a great day for the both of you in large part because of your positive demeanor and incredibly pleasant personality. Thank you for being an Awesome couple and Cheers to 100 years of Married Life!!! -
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Cynthia G. Married on 10/22/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Excellent Service and Venue
Excellent service and Venue - Mark and his team went above and beyond for my daughters bridal shower, the day felt like the actual wedding. They will be married in their gardens in October and I have never felt so reassured and relaxed about how the day will turn out. The servers and quality of food was perfection! Everyone treated us so kindly and accommodated so many special requests all the way down to food allergies and special decorating needs. I look forward to using this venue again when I plan a future baby shower down the road.Samuel's Grande Manor's reply:
Thank you!!! Our staff is a big part of the equation for successful events and our customers / guests are the bigger part, We are always so thankful to have such great customers and look forward to seeing them again and again for future events. -
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Debbie F. Married on 10/13/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Absolutely Amazing!!!
From our first meeting with Mark, we knew we were in good hands He was there to help us with every detail along the way. From Mark to the servers to the bartenders... all made our daughter and son-in-law's wedding a spectacular event. And the food (prime rib and chicken) were delicious too! We have received so many compliments from many of the guests who attended. We cannot recommend Samuel's enough!!Samuel's Grande Manor's reply:
Thank you! It is always an honor to be part of such a momentous day for not just the Bride &Groom but for the entire Family. Even more special when The Families are so beautifully wonderful, kind and Happy. Thank you!!! -
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Morgan Married on 09/23/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Samuel’s Grande Manor
Our wedding was absolutely spectacular at Samuel’s. The service by Mark and Renee was phenomenal! One of the owners checked in on us as well which meant a lot to both of us. You could tell they wanted to make our day special. We were lucky to be the only event that day, so they opened up one of their extra rooms for our cocktail hour. It was perfect! Overall, our wedding ran smoothly and that’s something that is hard to master! All of our guest raved about the night and I’m so glad we chose to have our wedding here! Thank you for making our day so special!Samuel's Grande Manor's reply:
It is an honor to be part of the start of a Couple's new Life together. Thank you for trusting us with that responsibility and best wishes for 100+ years together. Cheers to Love, Life and Marriage!!! -
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Jacquelyn P. Married on 09/10/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Organized and READY
Mark and his team did an amazing job helping me get everything in place. They are very quick on their feet and were able to help me with every little last minute problem or mix up! I owe them a lot for making our big day run so smoothly! 10/10 would recommend!Samuel's Grande Manor's reply:
Thank you for the kind words and great review. So glad you both enjoyed your big day and wish you a hundred years of Happiness together!
Cheers to Love, Life and Marriage!!! -
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Lauren Married on 09/03/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Amazing Wedding
I would highly recommend Samuel’s Grande Manor for any event. Our wedding was absolutely amazing. The food was delicious, the staff amazing and Mark, our coordinator, made the planning process so seamless. Also special thank you to Ranaiaha, who was our banquet captain, she was so helpful and wonderful throughout the night.Samuel's Grande Manor's reply:
Thank you for recognizing the "Team" effort required to make a great day special. Thank you for the kind words, great review and trusting Samuel's with your special day. -
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Jaskiran N. Married on 08/13/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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My wedding
I loved working with Mark for my wedding! He was organized, always responsive and very helpful! I would highly recommend this venue for others! The staff were all great!Samuel's Grande Manor's reply:
Thank you for the kind words, We Love weddings and our Couples. It was an honor to help with your Family's celebration!!! -
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Melissa M. Married on 08/13/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Best day ever
Samuels did an amazing job from start to finish! Mark was so attentive and always available to answer any questions we had along the way. All of the workers were so kind and helpful and made sure we were all taken care of the entire night. Couldn’t have been happier with the wedding day.Samuel's Grande Manor's reply:
Thank you for the kind review and we are so Happy you enjoyed your day. Cheers to 100 years of Married Life!! -
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Carolee Married on 08/13/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Beautiful bridal shower
Mark was amazing to work with, we planned a beautiful bridal shower for my daughter, and every guest said it was the best shower they had ever been to, food and staff were outstanding. I highly recommend Samuels for your next eventSamuel's Grande Manor's reply:
Thank you for the great review. Every moment leading to a Bride's Wedding day should be memorable and easy. So glad we could be a part of that for her Bridal shower. Cheers to Love, Life and Marriage!! -
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Haylee M. Married on 08/12/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Incredible day!
We had an incredible wedding day!! The service was unbelievable & all of our guests can’t stop talking about how delicious the food was!! My husband & I hope one of our friends chooses samuels to get married at because we want to relive it again!!!Samuel's Grande Manor's reply:
Thank you!!! Love seeing our couples back for other's weddings and yes you will Love it just as much then without having to be the center of attention. Wishing you many years of Happiness and Love together! -
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Alyssa R. Married on 07/16/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Wonderful Wedding Venue!!
My husband and I are beyond thrilled with our experience at Samuel's! Mark and his team worked so closely with us to make our dream a reality!Samuel's Grande Manor's reply:
Thank you for taking the time to submit a review, Love that you enjoyed your wedding day, it is such an honor to be part of that day for you. Cheers to Love, Life and Marriage!!! -
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David L. Married on 04/23/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Unforgettable Experience
We had a wonderful and unforgettable experience at Samuel's. Everything was done with class and professionalism. My bride and I were treated very kindly by the entire staff. Samuel's is a beautiful venue that we would recommend to any couple for a wedding reception!Samuel's Grande Manor's reply:
Thank you or the kind words and positive review. Best wishes in your new life together as Husband and Wife. -
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Kristen Married on 01/07/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Samuel's was the best!
Samuel's entire team was absolutely amazing when it came to my wedding! We had the best day and I could ask for a better team and venue of Samuel's Grande Manor!!Samuel's Grande Manor's reply:
Thank you! We LOVE Weddings and are so grateful be part of our Couple's special day. Best wishes in your new wonderful Life together -
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Melissa G. Married on 10/23/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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absolutely perfect
Our wedding was 10/14/22 and it was absolutely perfect. The food was hot and delicious, the venue was absolutely stunning, and the staff was so friendly and so helpful. From the first day we went in to Samuels, we knew it was the place we wanted to get married! We will never be able to thank all the staff enough for making our day absolutely beautiful. Thank you ALL from the bottom of our hearts! I recommend Samuels to any bride and groom, you will not be disappointed!Samuel's Grande Manor's reply:
Thank you!!! Our Team takes the responsibility of making a Wedding Day great for all our Couple very seriously. That task is made so much simpler when the Couple is as nice as the two of you. Thank you for trusting us with your special day and thank you for being a beautifully Kind couple. Best wishes to the next 100 years together! -
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Chelsea Married on 10/15/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Samuels Grand Manor Wedding
Mark was AMAZING at Samuels, he was so helpful and answered every question I had. The food was phenomenal, every single guest said it was some of the best wedding food they’ve had. The chicken supreme was absolutely amazing. The outdoor ceremony was beautiful along with the fire pits. The venue was so beautiful and the staff was nothing short of amazing, i would recommend them over and over again.Samuel's Grande Manor's reply:
Thank you for the kind review and Thank You both for being an awesome Couple! Wedding days should be as beautiful as the Love story that led up to that day. Congratulations and wishing you another 100 years of Joy together. -
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Jessica Y. Married on 10/09/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Amazing, flexible, dream makers.
Working with Mark has been amazing. We had to move our wedding due to COVID and he has worked with us to make sure everything is set for next year. Mark is great at answer any question we have and works hard to make sure his brides feel like they are number one. We can't wait to celebrate next year!!Samuel's Grande Manor's reply:
Hello Jessica and Sam, We can't even begin to express the gratitude to all our 2020 Brides & Grooms who have had to make changes to their Wedding Day. Thank you for the Kind words, Thanks for hanging in there with us and can't wait for 2021. Cheers to Love, Life and Marriage!!! -
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Rachel S. Married on 09/18/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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The best day ever
I would HIGHLY recommend Samuel's Grande Manor to anyone who is looking to have the best wedding put on. We had to postpone our initial reception date due to COVID and Mark was nothing but helpful and understanding. We were able to plan for another year out and everything went extremely smooth and there was no stress involved. There was such ease in the planning process and I can't talk highly enough about them. We appreciate everything that was done for our big day!Samuel's Grande Manor's reply:
It was an honor to help so many Couples through the C19 mess and a privilege to be part of your first day together as Husband and Wife.
Thank you for hanging in there with us and Congratulations!
Cheers to Love, Life & Marriage!!!! -
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Maryellen R. Married on 08/28/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Samuels Grande Manor
Working with Mark at Samuels has been wonderful. He stayed so positive about our wedding during this difficult time for us. He always updated us and is so professional even offering us a full refund due to the circumstances. The venue is beautiful and newly redone. Cant wait to get married there in 2021. So grateful that we chose Samuels.Samuel's Grande Manor's reply:
Thank you Maryellen & James, Like you and so many of our Couples we are anxiously excited about all the GREAT weddings we will be having in 2021. Have a fantastic Holiday season! -
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Paige S. Married on 08/07/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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If I could give 10 stars I would!
Best decision ever! Mark was amazing!!! The answer was always "yes" or "of course". So accommodating and professional! He acted as an understanding coach through all the planning to be sure all details were considered. Planning was mostly being done from another state and he even had recommendations for other highly regarded wedding partners! (We did not hire a formal wedding planner.) The venue was beautiful just as my daughter had dreamed. Guests loved the food! Service outstanding! Mark had a huge calming effect during a crazy Covid time. He orchestrated the rehearsal and the event. When it was time for him to leave there was an experienced "captain" to take over to ensure the event went on perfectly. They even set up the personal things we brought prior the wedding and after boxed it up for us to pick up later the next week. Our job was to enjoy the day, which we all did! Sunday morning we received a text of congrats and confirmation that there were no issues. Amazing experience!
Samuel's Grande Manor's reply:
Thank you! We Love Weddings, our Couples and the Parents. Such a privilege to be part of the start of a young Couple's new life together and the see the Joy Parents experience as their children start that new chapter in their Life. Thank you for the kind review. -
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Kaitlyn R. Married on 06/26/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Phenomenal Every Step of the Way!
Samuel’s Grande Manor was a fantastic venue for our wedding! We originally were scheduled to get married in July of 2020 but had to reschedule because of Covid. Samuel’s worked with us every step of the way and made the transition as smooth as possible. Mark, in particular, was fabulous to work with! He was incredibly knowledgeable, kind and patient with us and our parents as we asked many, many questions throughout the wedding planning process. He was phenomenal and it was obvious that he has incredible expertise with wedding planning. We looked to him for advice on many wedding topics and he gave us his honest opinion every time. He was organized, very easy to trust and never let us down once. Mark is a true asset to Samuel’s Grande Manor. We did have a meeting with Carol once, and we found that she was not quite as knowledgeable, courteous or as helpful as Mark. With Samuel’s every detail was meticulously planned and we were guided through the entire process. We got the majestic package and it was wonderful. From the lighting, to the ice sculptures, the dessert’s fire presentation, to the timing of the events, every detail was attended to. Not a single thing went wrong through Samuel’s (and my family is very detail-oriented) which is a testament to their quality of service. We got married at the gazebo in the back and they decorated it exactly as we had wanted (we provided the decorations). The indoor/outdoor feature was great to have. The bartenders and our ‘captain’, Renee were excellent as well. We got so many compliments on how lovely everything was and what a great time everyone had at our wedding. I wouldn’t hesitate to work with them again and highly recommend Samuel’s Grande Manor.Samuel's Grande Manor's reply:
Thank you for the detailed review and Love that you have recognized the Team effort it takes to make Weddings awesome and each team member specializing in a different aspect of the planning and implementation process. While each of us give 100+% all the time, sometimes team members are required to step out of their roles to assist the lead person in other roles. We Love Couples and Families like yours that are as detail oriented as we are and open to positive communication, always culminates in a SPECTACULAR day for the Bride & Groom. Cheers to Love, Life and Marriage!!!! -
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Molly Married on 06/19/20215 out of 5 rating
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Quality of service5.0 out of 5 rating
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Amazing and so professional!
everything ran so smoothly. It was absolutely perfect. Food was amazing, drink package was top notch!Samuel's Grande Manor's reply:
Thank you for the great review. Fantastic to hear you had a great night and appreciated the packages we put together for our couples.Congratulations and best wishes!! -
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Sarah K. Married on 06/12/20215 out of 5 rating
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Simply The Best!
Planning a wedding is hard enough, but planning a wedding during the COVID-19 pandemic is a completely different story. Mark and his team at Samuel's have been amazing to work with. We've had 3 different dates for our wedding reception, and finally had our reception a year after our initial date. They have been really great and flexible to work with. Mark is very knowledgeable and is an excellent resource of all things weddings. The team at Samuel's really know what they are doing, and it shows. The new renovations inside are beautiful, and so is the garden in the back. Most importantly, their food is delicious! I can see why they are Buffalo's premiere wedding venue. Simply the best!-
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Samuel's Grande Manor's reply:
Mr. & Mrs. B, THANK YOU for the kind words and thrilled that after the long wait your Wedding Day turned out to be all that you expected. Cheers to Love, Life & Marriage!!! -
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Katelyn Married on 10/30/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Nothing short of incredible!!!
We had to postpone our wedding due to covid-19 from June to October. Mark, the event coordinator, was absolutely amazing throughout the entire process....he was so organized and was able to thoroughly answer all of our questions. We had to cut our guestlist to 50 to adhere to the guidelines.... and it was still a beautiful and amazing wedding nonetheless! Samuel’s Grande Manor is outstanding!Samuel's Grande Manor's reply:
Katelyn & Andrew, Thank you for the kind words!! Beautiful Loving Couples deserve a beautiful and memorable Wedding day. So Happy that you decided to move forward now and get married. Congratulations and Best Wishes in your new Life together. CHEERS!!! -
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Sarah D. Married on 10/17/20205 out of 5 rating
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Quality of service5.0 out of 5 rating
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Why you should choose Samuels
We could not be more happy with our decision to have our reception at Samuels. As soon as we walked in we knew it was perfect for us. Mark is extremely responsive and for couples who don’t have a wedding planner, he answered all our questions and will guide you in the process to make it seamless. When Covid happened, they made sure we were happy. They worked with us to reschedule for the next year and took away as much stress as they could. We are so excited to celebrate our big day with them!Samuel's Grande Manor's reply:
THANK YOU! C19 has certainly thrown everyone a few wrinkles into everyone's wedding plans BUT staying Positive and moving forward is all we can do and next year is going to be spectacular! -
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