Samuel's Grande Manor Reviews

From the moment we walked in for our first appointment to our final dance at our reception, every second working with the staff here was amazing!!

Samuel's knows how to do it right! The owner has done his research and has magically transformed this venue into exactly what a bride and groom want. The food is magnificent and the alcohol is top tier. When they give you an estimate it's for everything- all food, alcohol, dessert, late night snacks tax & gratuity- NO EXTRA SURPRISES! The staff at Samuel's are awesome to work with, very accommodating, professional and are genuinely nice people. They made the day go smoothly and we were able to relax, enjoy the day and leave the work to them

Choosing Samuel’s as our venue was the best decision we ever made. Right from the beginning we fell in love with the space, we even moved our wedding date up from October to August so we could take full advantage of the outdoor fountain bar.

There are no words to be able to fully describe how wonderful working with Mark was – he answered all of our questions, took us on as many tours as we wanted, and really made us feel confident in our decision. The planning process was very stress-free on our end which made it so much easier to enjoy.

Renea was our captain on the day of and thanks to her everything ran so smoothly and on schedule. She took my scribbles of centerpieces and transformed the space into something more beautiful than I could have imagined.

I spent the whole day on-site thanks to the beautiful bridal suite, which helped our timeline significantly, and provided a quiet space to be able to relax and take in every moment. Bonus – there was a groom’s suite as well!

Samuel’s worked seamlessly with our other vendors as well and we were able to drop off our items earlier in the week so there was one less thing to worry about the weekend of.

Then there was the food – absolutely incredible. From the cocktail hour appetizers to the main courses, everything was perfectly timed and delicious. They even accommodated our request to have some of the cocktail hour appetizers brought to the bridal suite so we could have a moment to ourselves and enjoy the food as well.

We have gotten so many compliments on our wedding day and we owe it all to the team at Samuel’s!

Mark & his team were nothing short of amazing! I would reccomend them to anyone looking for a venue. You are the only wedding on site & all focus is on your and your significant other. From the day of our walk thru to the big day it’s self no detail was missed. They even allowed our doggos to join in on the fun! Food & drinks were perfect!

We can’t thank the team at Samuels enough, they made sure it was the best night of our lives! ❤️

Couldn't be happier with choosing to have our wedding here. Super friendly reliable and always responded in a timely manner(pretty sure same day everytime). The venue was perfect. Food was amazing. Cannot say enough good things about Samuels. I had the most relaxed wedding, better than I could have imagined. This is what they do and it showed every step of the way. Very accommodating even when we wanted a none listed ice sculpture. They truly made my wedding better than I could have dreamed!!

Samuel's Grande Manor went above and beyond for our wedding. Mark and his team were absolutely amazing. They had every detail down and made our day so magical. I cannot recommend Samuel's enough for your next event! They made sure we had everything we wanted for the day, and checked on us and our guests throughout the evening. They are an awesome venue!

Samuel's is the place to hold your event. They are professional and very organized. We held our daughter's Hindu wedding ceremony there followed by a traditional Indian reception. The renovated bridal suite is spacious and beautiful. The gardens are stunning in the summer. The manager, Mark, gave great advice. His expertise and guidance were priceless. An Indian wedding has lots of moving parts and Samuel's was absolutely up to the task.

I personally DO NOT recommend this place. Service was terrible. Staff on hand was rude to guest and children. They were approaching guest as if they were unworthy. I definitely felt racism not including how other guests felt. They also had the nerve to move one of the guest car to the back. Break a window and blame it on a random stranger. The guest left the car under the influence of alcohol thinking it would be ok and safe. Lesson learned it was the worst mistake to trust the manger himself. So please try not to use these people. Waste of money and energy.

We were so happy to have chosen Samuel's for our wedding. Mark and his team did a wonderful job helping us plan during the lead-up, and then ensured we had a wonderful experience on the day of. At times it felt like we had hired a wedding planner to help us, and we are so grateful to Mark and the whole Samuel's team for what will always be a magical memory.

Mark and the entire team at Samuel's went above and beyond our expectations. I can't say enough amazing things about Samuel's. We have gotten so many compliments from all our guest how great the food was! The entire staff works together to ensure your day runs perfectly. 100/10 experience from start to finish!

The whole experience at Samuel’s Grande Manor for our reception was top notch. I originally was hesitant because I had my prom there and my husband was ready to go with the most expensive venue in the area. However a lot had changed at SGM that wowed us.
We got the top package which included an ice sculpture, cordial cart(drink cart that goes table to table) , dessert table plus a seperate dessert presentation, and a variety of hot and cold appetizers. The variety offered met our foodie desires when choosing the main dishes too.
The top package was one of the best offers in the wny region for “bang for the buck”! We looked and inquired at a lot of venues. They don’t do taste tests of the food but it isn’t a scam. Many people raved about the food; they still do and it’s been almost 7 months. We did a dual plate option .
We were able to come in and tour the venue, as well as see other weddings/event set ups. We practiced our dance on the floor the week of to make sure we had the layout. Mark was very accommodating to all our inquiries throughout the journey and so was Renea for the day of. We didn’t get to meet her until that day but she was very attentive to any of our requests.
Guests continue to rave about the outdoor cocktail hour setup and presentation, as well as the set up of the fire pits at night time. The dance floor was large enough to hold our guests which our guests didn’t want to leave at the end of the night. It was a packed dance floor until almost midnight (we started cocktail at 5:30).
The bridal suite was beautiful and they brought us appetizers and drinks during cocktail hour when I was getting touched up. The owner was present at the beginning of our reception to wish us luck with our entrances . Everything is new and updated. Everything was easy. We had zero hiccups or delays on our wedding . We both describe it as perfect.
Thank you SGM!!

Mark worked with us to plan our special day in 2020. Unfortunately, we planned our wedding during the height of the COVID-19 pandemic. However, the people at Samuel’s Grand Manor worked with us as flexibly as possible amidst the restrictions. They were kind and helpful throughout the entire process. We would absolutely recommend this venue!

My husband and I got engaged in May and decided we didn’t want to wait a year or more to tie the knot. So we decided to get married under 2 months later. As you can imagine it’s quite difficult to put a wedding together that quickly. We only had 17 guests so it was a really small and intimate wedding. Mark was incredible to work with. He was there to help us every step of the way and we couldn’t be happier with how the day turned out. He made sure to tell us all the little details we needed to think about that we would’ve never thought of. He was so detailed, responsive, and you could tell how much he loved his job. I’m so grateful to him for helping us put together the best day of our lives and making sure it ran smoothly!

Mark was such a pleasure to work with, our bridal shower was amazing from the food to the service, so good that we booked a baby shower and wedding for this coming July

We had a wonderful and unforgettable experience at Samuel's. Everything was done with class and professionalism. My bride and I were treated very kindly by the entire staff. Samuel's is a beautiful venue that we would recommend to any couple for a wedding reception!

I absolutely loved my experience at this venue!!! they where so helpful went above and beyond to make sure my day was perfect even on short notice everything was perfect and the location is beautiful

Samuels did an amazing job from start to finish! Mark was so attentive and always available to answer any questions we had along the way. All of the workers were so kind and helpful and made sure we were all taken care of the entire night. Couldn’t have been happier with the wedding day.

Amazing! Mark was perfect to work with! I just wish they would take credit card! Only cash or check & that is very stressful on a couple! Other than that it was perfect! Very attentive & answered every single txt/call no matter what hour I sent them!

Mark was AMAZING at Samuels, he was so helpful and answered every question I had. The food was phenomenal, every single guest said it was some of the best wedding food they’ve had. The chicken supreme was absolutely amazing. The outdoor ceremony was beautiful along with the fire pits. The venue was so beautiful and the staff was nothing short of amazing, i would recommend them over and over again.

Our wedding was 10/14/22 and it was absolutely perfect. The food was hot and delicious, the venue was absolutely stunning, and the staff was so friendly and so helpful. From the first day we went in to Samuels, we knew it was the place we wanted to get married! We will never be able to thank all the staff enough for making our day absolutely beautiful. Thank you ALL from the bottom of our hearts! I recommend Samuels to any bride and groom, you will not be disappointed!

From our first meeting with Mark, we knew we were in good hands He was there to help us with every detail along the way. From Mark to the servers to the bartenders... all made our daughter and son-in-law's wedding a spectacular event. And the food (prime rib and chicken) were delicious too! We have received so many compliments from many of the guests who attended. We cannot recommend Samuel's enough!!

I would highly recommend Samuel’s Grande Manor for any event. Our wedding was absolutely amazing. The food was delicious, the staff amazing and Mark, our coordinator, made the planning process so seamless. Also special thank you to Ranaiaha, who was our banquet captain, she was so helpful and wonderful throughout the night.

Our wedding was absolutely spectacular at Samuel’s. The service by Mark and Renee was phenomenal! One of the owners checked in on us as well which meant a lot to both of us. You could tell they wanted to make our day special. We were lucky to be the only event that day, so they opened up one of their extra rooms for our cocktail hour. It was perfect! Overall, our wedding ran smoothly and that’s something that is hard to master! All of our guest raved about the night and I’m so glad we chose to have our wedding here! Thank you for making our day so special!

Mark and his team did an amazing job helping me get everything in place. They are very quick on their feet and were able to help me with every little last minute problem or mix up! I owe them a lot for making our big day run so smoothly! 10/10 would recommend!