Riverside Marriott Reviews

Reviews

• Kelly T. Sent on 10/05/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Made our wedding special.

  Great location for our wedding. Family and friends just love the hotel. The staff was so amazing. Nicole is especially helpful in keeping this a stressfree wedding.

  Great location for our wedding. Family and friends just love the hotel. The staff was so amazing. Nicole is especially helpful in keeping this a stressfree wedding.
• Nicole B. Sent on 10/05/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing service and excellent food

  Excellent experience at the Marriott Riverside. The package was well priced and easy to plan with the sales manager. They can pretty much create any kind of menu if you don't like what they have on their wedding menu. Servers were very helpful before and during the event. Food was delicious! Very happy Bride!

  Excellent experience at the Marriott Riverside. The package was well priced and easy to plan with the sales manager. They can pretty much create any kind of menu if you don't like what they have on their wedding menu. Servers were very helpful before and during the event. Food was delicious! Very happy Bride!
• Maria Sent on 07/21/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great Service. Super friendly and helpful!

  Great Service. Super friendly and helpful!
Are you interested?
Send a message
• Lety Sent on 06/17/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Nihan and her entire team at the Marriott made our wedding planning experience from beginning to end a smooth one. Not only was there flexibility on their part to adjust the preset plans at a moments notice but there was always the feeling that she was going above and beyond to accommodate us every step of the way.
  She made sure we ended on a sweet note and had chocolate covered strawberries accompanied by some champagne waiting for us in our suite at the end of the night.
  
  We strongly recommend you consider this venue for a wedding, Quinceañera or any festivity large or small.

  Nihan and her entire team at the Marriott made our wedding planning experience from beginning to end a smooth one. Not only was there flexibility on their part to adjust the preset plans at a moments notice but there was always the feeling that she was going above and beyond to accommodate us every step of the way.
  She made sure we ended on a sweet note and had chocolate covered strawberries accompanied by some champagne waiting for us in our suite at the end of the night.
  
  We strongly recommend you consider this venue for a wedding, Quinceañera or any festivity large or small.
• David Sent on 08/30/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Riverside Marriott understands customer service. Former employee misses were quickly and completely corrected by current, professional, and capable staff.

  Riverside Marriott understands customer service. Former employee misses were quickly and completely corrected by current, professional, and capable staff.
• Lindsay Sent on 10/13/2020
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Very happy with venue

  Very happy with the experience we had here. Everything turned out great.

  Very happy with the experience we had here. Everything turned out great.
• Stacey Sent on 01/08/2018
  4.5 out of 5 rating

  4.5
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  To describe in a word our experience I would say: It was better than I thought! I originally had problems with contacting with the staff throughout the process from hiring to my reception. However I'm thankful for the staff and how accommodating they were as there was miscommunication on max occupancy for reception (mine was about 280). They provided an orangecrest room in addition to the grand ballroom for no additional cost, which I was very thankful for. Though the cost was high, I would say that my experience was pleasurable and enjoyable, as well for my guests! Thank you Marriott! The room looked beautiful with the white covers, the flower centerpieces from their vendor Riverside Florist, and the cake from their caterer Simple cakes (lot of my guests said it was a really good cake!). It was all better than i thought so I'm thankful for working with Marriott and their vendors.

  To describe in a word our experience I would say: It was better than I thought! I originally had problems with contacting with the staff throughout the process from hiring to my reception. However I'm thankful for the staff and how accommodating they were as there was miscommunication on max occupancy for reception (mine was about 280). They provided an orangecrest room in addition to the grand ballroom for no additional cost, which I was very thankful for. Though the cost was high, I would say that my experience was pleasurable and enjoyable, as well for my guests! Thank you Marriott! The room looked beautiful with the white covers, the flower centerpieces from their vendor Riverside Florist, and the cake from their caterer Simple cakes (lot of my guests said it was a really good cake!). It was all better than i thought so I'm thankful for working with Marriott and their vendors.
• Shawntel Sent on 11/04/2008
  1.2 out of 5 rating

  1.2
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    0.0 out of 5 rating
    0.0

  They werent as great as we would have hoped. My ring was stolen by one of their employees, there was nobody overseeing to make sure everything on their part was done right. Missing key parts they were suppose to supply. Cold food.

  They werent as great as we would have hoped. My ring was stolen by one of their employees, there was nobody overseeing to make sure everything on their part was done right. Missing key parts they were suppose to supply. Cold food.