Renaissance Reno Downtown Hotel Reviews

2 | Reno, NV
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2 Reviews for Renaissance Reno Downtown Hotel

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 4.0
  • Average response time 5.0

11 User photos

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  • K

    Kayla · Married on 01/28/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding at this hotel in January. It was still under construction but I wouldn't change a thing about our wedding weekend! Danielle was so nice and easy to work with during the whole process. We had a few hiccups the night before but nothing we could have controlled. I had strawberries delivered to my room the morning of my wedding and all the staff complimented me on how beautiful I looked. The best staff I've ever come across. They are all so welcoming and will do anything to keep their guests happy. My husband and I can't wait to make a trip back to this hotel!

    Sent on 04/07/2017

    Renaissance Reno Downtown Hotel's reply:

    Thank you, Kayla! It was a pleasure assisting you and Nick with your wedding. The two of you are some of the sweetest people I have ever met. I very much look forward to seeing you again soon!
  • R

    Rachael · Married on 11/10/2018

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      3.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    November wedding

    The team that worked with us in the day of the wedding made our day flawless. As the bride, having a unique style wedding, this setting was perfect. Our guests continually compliment our celebration.
    The staff here understood the vision, simple ..easy & only enhanced our ideas while keeping us comfortably in budget. They were extremely helpful with the process. They worked seemlessly with our coordinator/rental company. (Elevated events).
    The team was amazing. From little details, to making sure I had champagne and my lip gloss, to taking care of our dog, tidying up our room so we would wake up to a nice clean space. Lint rollers, ironing service for the groomsmen, keeping our flowers fresh. . . They made everything very special, no problems at all. I would recommend working with them for any events you need. Their personalities are vibrant, kind & funny, the best combination to guide our entire stay celebration.

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    Sent on 01/17/2019

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