Weddings

Renaissance Dallas Hotel Reviews

Renaissance Dallas Hotel

Renaissance Dallas Hotel

Dallas, TX
Rating 3.9 out of 5, 7 Reviews
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7 Reviews

Rated
3.9
out of 5.0
Recommended by 77% of couples
  • Quality of service
    Rating 3.8 out of 5
  • Average response time
    Rating 4.3 out of 5
  • Professionalism
    Rating 4.3 out of 5
  • Value
    Rating 3.4 out of 5
  • Flexibility
    Rating 3.6 out of 5

Awards

  • 7
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  • J
    Jatoya Married on 06/09/2012
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Everything was perfect and the staff made me feel like the queen that I am on my wedding day! I would recommend to anybody!
  • User895171 2+ years ago
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Awesome venue for a wedding! I was even able to upgrade my room for free because there wasn't another event that night!
  • User900031 2+ years ago
    Rating 4.8 out of 5
    • Quality of service
      Rating 4.5 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 4.5 out of 5
    • Flexibility
      Rating 5.0 out of 5
    My event coordinator, Joy Carlisle, was great and everything was set up great.
  • P
    Pam Married on 07/07/2007
    Rating 4.7 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 4.5 out of 5
    • Flexibility
      Rating 4.0 out of 5
    My husband at the time was deployed to Afghanistan so my mother-in-law and I were doing all the planning on our own. Our contact at the hotel was great! He made sure to email everything to me AND my husband in Afghanistan so it helped him feel involved. They were extreamly professional and left me with no worries on my big day. And for Dallas, the price is a STEAL with everything that comes along with it!
    We opted for the hospitality suite for the weekend which turned out the be a blessing for our friends from out of town.
  • Leisa
    Leisa Married on 08/08/2009
    Rating 4.4 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 3.0 out of 5
    • Flexibility
      Rating 4.0 out of 5
    The Renaissance was a nice Hotel to host my reception. We truly enjoyed our event. The staff was friendly and nice.
    The Food was excellent. We received good service from sales and catering.
  • Fariha
    Fariha R. Married on 06/16/2019
    Rating 2.2 out of 5
    • Quality of service
      Rating 1.0 out of 5
    • Responsiveness
      Rating 4.0 out of 5
    • Professionalism
      Rating 4.0 out of 5
    • Value
      Rating 1.0 out of 5
    • Flexibility
      Rating 1.0 out of 5

    Terrible experience

    Gorgeous venue but terrible communication & service. I was made the promise that the whole ballroom was exclusively mine to use but they later booked off that room for another event for setup even when they knew my guest count was rising and my guests couldn't fit. I had to limit my guest count because of this. They gave complimentary deserts to make up for that then FORGOT to serve them at the wedding. I had been meeting with the event coordinator at least once a month and somehow my seating chart got messed up on the day of the wedding and it was a mess. I would NEVER tell anyone to come here! Please stay away. awful experience.
  • lauren
    Lauren Married on 03/03/2012
    Rating 1 out of 5
    • Quality of service
      Rating 1.0 out of 5
    • Responsiveness
      Rating 1.0 out of 5
    • Professionalism
      Rating 1.0 out of 5
    • Value
      Rating 1.0 out of 5
    • Flexibility
      Rating 1.0 out of 5

    Run far away!

    We were so excited about using this hotel and when planning a wedding during COVID, it can be stressful and they just added to it. The made life harder, were not helpful, and the WORST communicators. If you have another choice, highly recommend.